My phone appears to be screwed and I don't know why or what happened, I'm super bummed. I've tried turning WiFi, mobile data, airplane mode on off, restarting in safe mode, etc. and nothing I've been able to do works to get WiFi or Mobile Connection to work again.
Right now I'm trying to kill the battery since that's what happened before the last time I used it but I don't know how that will help.
Anybody have some ideas on why or how this could happen? Phone is great otherwise.
Could a Factory Reset help?
Related
Guys, need some help here.
I have WiFi at home, and when I'm home, I'm ALWAYS on WiFi. My mobile data is turned OFF.
Now, each time the phone is locked and when I unlock, the mobile data ALSO AUTOMATICALLY turns ON!
I then have to turn it off, and then it remains OFF. But then again, the same thing happens when the device is unlocked.
I tried talking to HTC over the phone, and they told me to do a restart, which I did, but no luck. I really don't want to do a factory default setting. I want to keep that as my last option.
Any idea what seems to be the issue here? It seems to me that it has something to do with the screen ON and OFF time.
PLEASE HELP!
C56X said:
Guys, need some help here.
I have WiFi at home, and when I'm home, I'm ALWAYS on WiFi. My mobile data is turned OFF.
Now, each time the phone is locked and when I unlock, the mobile data ALSO AUTOMATICALLY turns ON!
I then have to turn it off, and then it remains OFF. But then again, the same thing happens when the device is unlocked.
I tried talking to HTC over the phone, and they told me to do a restart, which I did, but no luck. I really don't want to do a factory default setting. I want to keep that as my last option.
Any idea what seems to be the issue here? It seems to me that it has something to do with the screen ON and OFF time.
PLEASE HELP!
Click to expand...
Click to collapse
Go To Settings => More => Usage. Turn OFF the Mobile Network (first) option.
Think this should do.
Cheers
I don't know what You mean by data on, do you have working mobile data and wi-fi simultaneously?
You may want to check this: Settings->Wi-Fi->Advanced-> Keep Wi-Fi active when sleep and set it to active.
@veerm, p3v4x, thanks. I figured out the problem. I had installed this app called, Battery Defender, and that was what was causing this to happen. Uninstalled it, and am happy again
So i just got the note 2 and everything was going fine. connected to wi-fi downloaded app then suddenly the wi-fi just cut out and it wouldnt turn on. everytime i tried to turn it on it would display "turning wi-fi on..." then it would switch back to off and nothing would change. I tried soft reset, factory reset and all the other possible options that the web gave. I have no idea what is wrong, everything else on the phone work except wi-fi if you have any other possible options im open to anything
darknight4141 said:
So i just got the note 2 and everything was going fine. connected to wi-fi downloaded app then suddenly the wi-fi just cut out and it wouldnt turn on. everytime i tried to turn it on it would display "turning wi-fi on..." then it would switch back to off and nothing would change. I tried soft reset, factory reset and all the other possible options that the web gave. I have no idea what is wrong, everything else on the phone work except wi-fi if you have any other possible options im open to anything
Click to expand...
Click to collapse
In my opinion, it is because you installed an app or something that is interfering with the WiFi. It happened to me with the tethering.
Did you make a backup? If so, restore it
Wiping data and all that won't solve it
Have you tried restarting your modem?
i have a samsung galaxy note 2. i got a popup msg from att alerting me that i was exceeding my plans data limit. shortly thereafter, i noticed wifi wasnt on. i tried to toggle it on, but the button was greyed out and would not allow me to slide it to the on position. it seems to be permanently off. i have powered off the phone, taken out the battery and sim and sd card, powered it back on, still not able to select the on switch on wifi. i reset my router, still nothing. i downloaded wifi fixer, still nothing. i have been reading up on this and it seems no one knows what gives. my phone is not rooted. i have turned off wifi power saver. i have not performed a hard reset as most posts i have read said that didnt work. i'm at a loss.
bluetooth is working
hazily said:
i have a samsung galaxy note 2. i got a popup msg from att alerting me that i was exceeding my plans data limit. shortly thereafter, i noticed wifi wasnt on. i tried to toggle it on, but the button was greyed out and would not allow me to slide it to the on position. it seems to be permanently off. i have powered off the phone, taken out the battery and sim and sd card, powered it back on, still not able to select the on switch on wifi. i reset my router, still nothing. i downloaded wifi fixer, still nothing. i have been reading up on this and it seems no one knows what gives. my phone is not rooted. i have turned off wifi power saver. i have not performed a hard reset as most posts i have read said that didnt work. i'm at a loss.
bluetooth is working
Click to expand...
Click to collapse
I had something similar in that I would turn on wifi and it would not turn on. Tried everything you did, even the hard reset w/ no love.In my case once I turned off Bluetooth and tried to turn it back on it began exhibiting the same behavior. I was able to "fix it" by booting up in safe mode, turning on the wifi (and BT in my case), and then rebooting. It has been working since then without issues.
Hi, guys! I've flashed Marshmallow last week and I can say I've got a new phone. Everything's awesome. Or it was until this morning. My data connection simply won't turn on. I've tried restarting my phone, taking out the battery, turning on the Airplane mode, but no luck. What should I try next?
Edit: It works now. Strange, but it works.
Double check if its not your carrier
My phone is rooted, im on stock 5.0.1 no custom recovery or anything like that. I haven't changed or done anything to the phone recently either.
If I hold the power button down and look at the airplane mode option it will flicker on and off and as I lose service. Every now and then I'll get service for 5-10 seconds but most of the time my phone signal and data connection are off. Wifi and bluetooth work.
Any suggestions?
Unrooted the phone and went over to Sprint. They did a factory reset but the issue still persists. If anyone know how to fix this or even has suggestions please let me know. Its an otherwise perfectly working phone.