Wi-Fi drops for a split of a second - OnePlus 7T Questions & Answers

I have the 7T for about a week now and it's really a fantastic smart phone.
The only problem for me now is that the Wi-Fi seems to drop for a split of a second (which disconnect me from online games, such as COC) then it's OK again, the Wi-Fi icon on the status bar disappear for a second and then appear again.
The problem is really annoying and could happen for several times for a few minutes and has this happening both in my home and in my work, I guess this is not a router issue.
I turned off the battery optimizations features (adaptive battery and sleep standby optimization) and also some Wi-Fi features (such as intelligently select the best Wi-Fi and auto switch to mobile data)
My phone is updated with the latest Oxygen OS 10.0.6
Any idea?

No,
But I have the exact same issue, I’m hoping it’s a ROM issue that will be fixed as no other devices in my network have problems.

I have noticed this only when connected to 5 ghz channel. I'm using a TP link router with ACT broadband and wherever I have faced this issue apparently all the places have the same router.
My thread on the community : link
The screen recording of when it happens.

I have ubiquiti AP'S with 2.4 and 5ghz (connecting at 5ghz) and which are rock solid normally and certainly with all my other gear.
I'll take a look at your thread. Thanks.

Same issue for me too. Just got the 7t a couple days ago

Damn, I just ordered a 7T and I'm hoping it works well. I had a 6T, using here on T-Mobile in the States, and it would drop the LTE connection quite often. It would reconnect automatically in a second or two, but it was super annoying and I ended up sending it back. I know this thread is about Wi-Fi but it brought back memories. I'm hoping these phones don't have issues with the modem or something.

Dont wanna sound selfish, but im glad im not the only one with this problem. Still dont know what is the issue

More info
Seems that the problem occurred only when I'm not close to the router (although the signal seems to be OK) and the Wi-Fi switch from the 5 to the 2.4 ghz and then from 2.4 to 5 ghz continuously.
My home router uses the same SSID for the 5 and 2.4 ghz network, I tried to disable the 5 ghz just for testing, but I could not do this as my router is managed by my ISP.

After system update to 10.3.0.HD65AA problem seems to be solved, although WiFi is not mentioned in the update log.

TheBlueRaja said:
I have ubiquiti AP'S with 2.4 and 5ghz (connecting at 5ghz) and which are rock solid normally and certainly with all my other gear.
I'll take a look at your thread. Thanks.
Click to expand...
Click to collapse
Same issues with a Ubiquity mesh system. Thought it was the handoff between APs, but maybe not. I'm on stock 10.0.5 TMO. It's done it since I've owned it which was launch day. I don't game or anything so it's just been a slight annoyance. I can confirm this is the only device having the issue. My wife has a V30 which is fine and my two daughters have Samsung Galaxy 9s which are also fine.

ArikShemesh said:
I have the 7T for about a week now and it's really a fantastic smart phone.
The only problem for me now is that the Wi-Fi seems to drop for a split of a second (which disconnect me from online games, such as COC) then it's OK again, the Wi-Fi icon on the status bar disappear for a second and then appear again.
The problem is really annoying and could happen for several times for a few minutes and has this happening both in my home and in my work, I guess this is not a router issue.
I turned off the battery optimizations features (adaptive battery and sleep standby optimization) and also some Wi-Fi features (such as intelligently select the best Wi-Fi and auto switch to mobile data)
My phone is updated with the latest Oxygen OS 10.0.6
Any idea?
Click to expand...
Click to collapse
Hello my english is not good, i can only reply using google translation,
hope you could understand
I have the same problem as you, and I have updated 10.0.8, but the problem persists, but I found that only a few people have this problem, so I try to change the settings of my asus gt5300 router. turn off Smart Connect function and separate the SSID of each 2.4Gzh 5Gzh, because my router is with 2 5Gzh so I also separate it into 2 SSID
If your router only has 2.4G and 5G, just separate them.
I tested it for a few days and it worked out 5Gzh Wi-Fi drops for a split of a second
---------- Post added at 08:10 AM ---------- Previous post was at 08:06 AM ----------
ArikShemesh said:
Seems that the problem occurred only when I'm not close to the router (although the signal seems to be OK) and the Wi-Fi switch from the 5 to the 2.4 ghz and then from 2.4 to 5 ghz continuously.
My home router uses the same SSID for the 5 and 2.4 ghz network, I tried to disable the 5 ghz just for testing, but I could not do this as my router is managed by my ISP.
Click to expand...
Click to collapse
Hello my english is not good, i can only reply using google translation,
hope you could understand
I have the same problem as you, and I have updated 10.0.8, but the problem persists, but I found that only a few people have this problem, so I try to change the settings of my asus gt5300 router. turn off Smart Connect function and separate the SSID of each 2.4Gzh 5Gzh, because my router is with 2 5Gzh so I also separate it into 2 SSID
If your router only has 2.4G and 5G, just separate them.
I tested it for a few days and it worked out 5Gzh Wi-Fi drops for a split of a second
---------- Post added at 08:19 AM ---------- Previous post was at 08:10 AM ----------
YrrchSebor said:
Damn, I just ordered a 7T and I'm hoping it works well. I had a 6T, using here on T-Mobile in the States, and it would drop the LTE connection quite often. It would reconnect automatically in a second or two, but it was super annoying and I ended up sending it back. I know this thread is about Wi-Fi but it brought back memories. I'm hoping these phones don't have issues with the modem or something.
Click to expand...
Click to collapse
Hello my english is not good, i can only reply using google translation,
hope you could understand
I have the same problem as you, and I have updated 10.0.8, but the problem persists, but I found that only a few people have this problem, so I try to change the settings of my asus gt5300 router. turn off Smart Connect function and separate the SSID of each 2.4Gzh 5Gzh, because my router is with 2 5Gzh so I also separate it into 2 SSID
If your router only has 2.4G and 5G, just separate them.
I tested it for a few days and it worked out 5Gzh Wi-Fi drops for a split of a second

Related

Won't connect to Cisco E4200 router with N only G!

Hi,
Just received my Galaxy Nexus earlier today and have been battling to have it attempt a connection to my WiFi router at home, it'll have a go at the neighbours routers but just says 'saved' on mine and never connects or fails regardless of password given or settings used.
Well - I just found the issue, if I set the E4200 to 'G' mode the phone connects perfectly, but it WILL NOT connect to the router set to 'N' speeds on 2.4 or 5GHz using 20 or 40 MHz channel width.
Anyone found there are potential issues with this phone and 'N' routers? I should mention I've tried 3 different kernels (stock, modaco and franco) and 3 different ROM's (4.0.1 stock, 4.0.2 Revolution HD and 4.0.3 build in the dev section) and all exhibit the same issue. Have not changed baseband as I'm using a 'T' model and want to keep my I9250TDVKK6 modem - this is probably where the problem is anyway.
Anyone else having similar or found a workaround or solution? Thanks!
Hi,
have you tried settings the MHZ band on auto or anything besides just 20mhz band? not many devices like this channel, I'm not having any trouble on the Aerohive system at work or other Netgear at home.
Thanks for the thought! 20 is standard but I've tried every setting - it will connect on 2.4GHz using 'G' fixed speed/protocol or 5GHz only using 'A', neither works at all on 'N' on any channel, width or security
It is bizarre, it's like the phone decides it won't try and says "saved" on the profile once the password is put in when its on "N" there is no connecting, authenticating or getting an IP feedback at all, it does nothing really. If I choose another working AP after trying an "N" one the "N" one says 'disabled'.
My SGS2 worked flawlessly and without complaint previously on any "N" or otherwise setting.
I have the same model router, and it is working for me. I have both the 2.4 and 5 ghz set to mixed network mode. Channel width set to auto, and security/encryption matching on both frequencies. On the Nexus, I have the 5 ghz specified in Wifi settings.
Sent from my Galaxy Nexus using xda premium
I have this model and connect via the 5ghz connection with no problems.
Same with E3000 with DD-WRT and Virginmedia Superhub
I've been suffering with this problem for a while now. I bought mine on the 19th Nov and tried it out in pure 5 Ghz mode almost straight away and was very impressed with the throughput from my 50Mb Virginmedia cable connection (40+Mb/s with Speedtest.net app).
All was well until I suddenly couldn't connect. It said the SSID was saved and the signal was excellent but tapping "connect" did nothing. I presumed my phone was acting a little screwy so did a had reset (stock unrooted 4.01F YAKU) and tried again but still suffered the same problem.
I started to suspect it could be a channel issue as the GN only supports a handful of 5Ghz channels, so set them accordingly in DD-WRT on my E3000...same result.
To rule out the router, I activated the 5Ghz wireless on my Virginmedia Superhub and what do you think happened?? Exactly the same as before. Everytime I tapped connect, there was no evidence of and attempt to connect to the network. I then tried the 5Ghz SSID on the E3000 and got the same result with the Superhub one dropping back to "disabled" as the OP noticed.
I'm trying to recall if the problem occured before or after the volume fix OTA but I can't really remember to be honest. I'm sterting to think that the handset is faulty as only a couple of people seem to be suffering with this issue...
---------- Post added at 09:50 PM ---------- Previous post was at 09:38 PM ----------
I Googled the issue again and discovered a post on Androids bug posting forum which seems to indicate it's a hardware fault:
http://code.google.com/p/android/issues/detail?id=23296
I think a trip back to Phones4U is in order for an exchange.
It's happened again!!
I have the same problem with the replacement handset as before. I had just been using 5Ghz, disconnected and when I tried to reconnect, it just sat there as if I hadn't selected "Connect". I've been looking around on various forums and I'm inclined to think that they just die after a while as there arer many other posts similar to this with lots of people trying saying the same as I (and the OP did). Mine has been fine for over 2 months and suddenly has ceased to work...Looks like a warranty replacement this time as P4U were kind enough to replace the handset in-store even though I was out of the 30 day exchange period as I had shown them this forum post indicating it was a known problem that other users were suffering...Technology always fails me in the end
..
Wi-Fi on the GN is horribly broken—you just need to accept it until the Android developers get their heads out their *sses and fix it. Using our Cisco enterprise-class access points, the GN cannot connect at 5GHz—though every other Wi-Fi device that supports 5GHz can. That said though, the GN CAN do 11n over 2.4GHz. Go into Settings, Wireless and Networks, Wi-Fi and tap on your SSID. This should show you your link speed and 72Mbps is as good as you’re going to get with a 20MHz channel and the GN hardware—mine shows 65Mbps and this is an 11n speed, albeit a slower one. From the configuration of our enterprise-class access points, 11g covers “6.0, 9.0, 12.0, 18.0, 24.0, 36.0, 48.0 and 54.0”—whereas 11n covers “m0-m15” (MCS index). The GN only supports m0-m7 and, currently, my GN is connecting at m6.
Hope this helps! At least a little.

Nexus 5X can't find any wifi network

So I bought a Nexus 5X 2 days ago. When I first started the phone it was running Android 6.0.0 and it didn't have issues. But a update for 6.0.1 showed up and I downloaded it. And then the issues came. It cannot find any wifi network... The problem isn't from my network, because every other device finds my home network and all the neighbors network, but the 5X doesn't find any... I tried factory reset, network reset, cache reset, nothing helped. I even tried Android N beta and for a moment it fixed the issue, but this morning the wifi problem occurred again. I sign out from the N beta and through Mobile network it managed to download the last stable version(that's what google is calling it) - 6.0.1 and the problem was still there.. after some restarts of the phone and some factory resets, i thought the problem was gone, because it managed to find every wifi network in the area, but after i used the phone for 25-30 minutes, the wifi problem occurred again and ever since... So, is this a common issue with the phone, or the android 6.0.1, or is my phone a defected one? Should I go to the store and ask for a replacement? Or will the next phone do the same thing ?
stormklr said:
So I bought a Nexus 5X 2 days ago. When I first started the phone it was running Android 6.0.0 and it didn't have issues. But a update for 6.0.1 showed up and I downloaded it. And then the issues came. It cannot find any wifi network... The problem isn't from my network, because every other device finds my home network and all the neighbors network, but the 5X doesn't find any... I tried factory reset, network reset, cache reset, nothing helped. I even tried Android N beta and for a moment it fixed the issue, but this morning the wifi problem occurred again. I sign out from the N beta and through Mobile network it managed to download the last stable version(that's what google is calling it) - 6.0.1 and the problem was still there.. after some restarts of the phone and some factory resets, i thought the problem was gone, because it managed to find every wifi network in the area, but after i used the phone for 25-30 minutes, the wifi problem occurred again and ever since... So, is this a common issue with the phone, or the android 6.0.1, or is my phone a defected one? Should I go to the store and ask for a replacement? Or will the next phone do the same thing ?
Click to expand...
Click to collapse
Hi something similar happened to my 5X (6.0.1). It was able to find wifi network but I was not able to use internet even-though internet was working for other devices. I have restarted phone but my phone stuck in to WIFI Obtaining IP address...
I have restarted my router and problem resolved. Happened two times. Might be some bug in software.
I'm currently facing this very same issue, no WIFI networks are showing up. I've already flashed latest N preview with same results, funny thing is that this morning was working just fine. But I had to reboot the phone and now it won't detect any WIFI Network at all.
I'm starting to think I have a failed unit, but since I'm outside the "US" I can't send it back for warranty repair. So I'll just keep it and keep restarting until it's fixed again. This is really frustrating, never happened to me with any device I owned before.
kornolio80 said:
I'm currently facing this very same issue, no WIFI networks are showing up. I've already flashed latest N preview with same results, funny thing is that this morning was working just fine. But I had to reboot the phone and now it won't detect any WIFI Network at all.
I'm starting to think I have a failed unit, but since I'm outside the "US" I can't send it back for warranty repair. So I'll just keep it and keep restarting until it's fixed again. This is really frustrating, never happened to me with any device I owned before.
Click to expand...
Click to collapse
Is it every wifi or just your wifi?
If it is just your wifi, try factory resetting your router after recording the settings, or try removing some entries that my be using NVRAM.
I've seen cases where the router runs out of NVRAM to record the DHCP entries and that causes connection issues. It doesn't show up for other devicdes because their entries are already stored in NVRAM. It is just the incremental new device you add that triggers the problem, so you naturally think the problem is with the new device since all your other devices work with the router.
my solution for wifi not found/working
i´ve upgraded from the nexus 5 to 5x.
i had a really weird issue with my wifi.
only found my wifi when i was not in airplanemode. so i read 1000 of articles about the wifi of the n5x.
just the standard blabla. so i did my own research
while my n5 and my n7 + 2 laptops had never issues my new 5x didnt find my wifi. i really thought it was an hw-issue. but it wasnt.
i am using a fritzbox router. newest update, made a reboot, rebooted phone. nothing happened.
then i checked my wifi channels, set it to manually and instantly found my wifi. i really never expected that the channel got such a big influence. may be the latest update brought a bug for the wifi channels or the hw is just not capable of some channels, dunno. but this is what helped me and it was nowhere mentioned in any forum.
tl;dr
try to change your wifi channel of the router.
edit: btw i found the 5ghz while the 2,4ghz wifi didnt work. but i wanted the 2,4ghz wifi to work because of the short range of my 5ghz wifi.
atm i am on channel 8 and i got no problems with the 2,4ghz wifi network
L-ViZ said:
edit: btw i found the 5ghz while the 2,4ghz wifi didnt work. but i wanted the 2,4ghz wifi to work because of the short range of my 5ghz wifi.
atm i am on channel 8 and i got no problems with the 2,4ghz wifi network
Click to expand...
Click to collapse
I don't know about Europe, but usually in the US we only use channels 1,6,11 to prevent overlap.
This is because there is overlap in the channels so you can't really use the in between channels due to too much interference. If you are the only wifi transmission in your area it is fine to use any channel, but if there are others and they are using standard channels for no overlap/interference and you are using in-between channels, your signals are probably going to interfere with each other.
When everyone is using the set channels, then they can negotiate properly and everything works better. With overlapping frequency bands, the negotiation doesn't work well because your signal sometimes looks like noise to the other device.
sfhub said:
Is it every wifi or just your wifi?
If it is just your wifi, try factory resetting your router after recording the settings, or try removing some entries that my be using NVRAM.
I've seen cases where the router runs out of NVRAM to record the DHCP entries and that causes connection issues. It doesn't show up for other devicdes because their entries are already stored in NVRAM. It is just the incremental new device you add that triggers the problem, so you naturally think the problem is with the new device since all your other devices work with the router.
Click to expand...
Click to collapse
Hi, thanks for your help but unfortunately it's every wifi... it just hangs on "Searching for Wi-Fi Network..." and stays there...
I already talked with LG and they asked me to send the unit for repair, but I'm no in the US anymore (I was for a short time of period and that's when I bought this phone). So that would not be an option, right now I'm only using 4G and trying to measure it, lol
Just another question, do you guys think I could use a WIFI external dongle through USB OTG? Could that be possible on the Nexus 5X?
Thanks for your help! :good::good:
---------- Post added at 12:43 PM ---------- Previous post was at 12:41 PM ----------
L-ViZ said:
i´ve upgraded from the nexus 5 to 5x.
i had a really weird issue with my wifi.
only found my wifi when i was not in airplanemode. so i read 1000 of articles about the wifi of the n5x.
just the standard blabla. so i did my own research
while my n5 and my n7 + 2 laptops had never issues my new 5x didnt find my wifi. i really thought it was an hw-issue. but it wasnt.
i am using a fritzbox router. newest update, made a reboot, rebooted phone. nothing happened.
then i checked my wifi channels, set it to manually and instantly found my wifi. i really never expected that the channel got such a big influence. may be the latest update brought a bug for the wifi channels or the hw is just not capable of some channels, dunno. but this is what helped me and it was nowhere mentioned in any forum.
tl;dr
try to change your wifi channel of the router.
edit: btw i found the 5ghz while the 2,4ghz wifi didnt work. but i wanted the 2,4ghz wifi to work because of the short range of my 5ghz wifi.
atm i am on channel 8 and i got no problems with the 2,4ghz wifi network
Click to expand...
Click to collapse
Hi, thanks for the suggestion but the problem I'm facing it's with every wifi network around, not only mine.
I guess unit is defective, but could a simple reboot trigger this kind of behavior? This is strange, never happened on any device I've owned before. :crying:

Anyone else having WiFi randomly disconnect and reconnect?

I just got this phone yesterday and so far I just cannot get it to stay connected to my network. No other devices are having this problem. It basically just seems to constantly connect and disconnect from the wifi and also seems to constantly search for other connections as well. I've tried factory reset, cache clearing(which never works as it just red triangle error's me), reset the router, tried to change settings in phone itself but nothing seems to fix it and it's making it impossible to use at home. Anyone have any suggestions?
Same thing here. I went in and turned off all the wifi in battery power saving exclusions. Ain't been home long enough to try though.
I'm having this same issue! My prior daily (S9+) didn't have this issue, and my Pixel 2XL doesn't have this issue. I could be right next to the router and it still does this. Doesn't seem to matter if I'm at home, work, parents house, or a cafe, it still randomly loses connection. Same with my Gear S3. Just randomly loses connection. It's pretty annoying, and I hope they offer a software fix. Yes, I factory reset the phone and it still occurs.
I noticed this only with the 5 GHz band... I will contact LG about it today...
Yeah, I'm having the same issue. My router broadcasts both 2.4 GHz and 5 GHz on the same SSID. Last I'd heard, Android wouldn't connect to 5 GHz in that circumstance, and my G7 appears to continue that trend.
But it still disconnects from the network all the time.
Sadly I have the same issue. I have different SSID for 2.4 and 5Ghz band, and as devil_tear says it's fails only with the 5ghz band. I did a factory reset but issue stills there.
Did you found a fix for this issue?
Had the same problem. Solved by enabling wifi on the battery saving power exclusions in the battery menu.
mprovi_15 said:
Had the same problem. Solved by enabling wifi on the battery saving power exclusions in the battery menu.
Click to expand...
Click to collapse
Thanks a lot for this tip.
Had the same problem, was burning through my 4G data at a rate much faster than on my Google Pixel.
So far, adding wifi to the power saving exclusion has seemed to fix the issue. Thank you!
PS: Does any else find the wifi signal on this phone is weak?
mprovi_15 said:
Had the same problem. Solved by enabling wifi on the battery saving power exclusions in the battery menu.
Click to expand...
Click to collapse
Great suggestion
Tried the suggestion here for adding WiFi to exclusion. WiFi on 5ghz still disconnects and reconnects every few seconds. Only way to keep it connected is putting it on 2.4ghz.
Tried the suggestion with reboots, factory reset, adding WiFi to exclusion and then connecting to the network. My g7 will just not work with it.
Sent from my LG-G710 using Tapatalk
involuntaryqool said:
Tried the suggestion here for adding WiFi to exclusion. WiFi on 5ghz still disconnects and reconnects every few seconds. Only way to keep it connected is putting it on 2.4ghz.
Tried the suggestion with reboots, factory reset, adding WiFi to exclusion and then connecting to the network. My g7 will just not work with it.
Click to expand...
Click to collapse
Have seen this also, in my case it happens when I am a bit far from the router, it may be the router not having a strong stable connection so the phone see it doesn't have internet. In the points I experience that I have a 5Ghz connection of 0-2Mb but I have maybe 2 bars of connection. Share your opinions to try to understand the problems.
mprovi_15 said:
Have seen this also, in my case it happens when I am a bit far from the router, it may be the router not having a strong stable connection so the phone see it doesn't have internet. In the points I experience that I have a 5Ghz connection of 0-2Mb but I have maybe 2 bars of connection. Share your opinions to try to understand the problems.
Click to expand...
Click to collapse
For me I would say it happens more if I have 2-3 bars but nonetheless it happens even 3ft away from the router eventually. what's odd is my note 5 stays connected, my computer, and other phone stay connected on the 5ghz band. All these devices are in the same location so I'm pretty dumbfounded especially considering this is a newer phone than the note 5 lol. I hope it can be fixed with an ota update
Sent from my LG-G710 using Tapatalk
I have the same issues. I sent back the first phone for a replacement thinking it was the issue. When the second phone arrived it was working perfectly and then it happened again.
I noticed this happened after I took whatever software update was offered. I went as far to switch providers with different equipment (fibe to cable) but same result.
Made specific 2.4ghz SSID for LG G7 and no issues.
I've never seen this happen. And my laptop and LG are using the same 5 ghz signal.
I think I remember the G6 doing this though
Falkentyne said:
I've never seen this happen. And my laptop and LG are using the same 5 ghz signal.
I think I remember the G6 doing this though
Click to expand...
Click to collapse
Just came back from my dad's house and I know it's a short test, however he has an Archer a7 connected after his dedicated provided box. I wonder if that can fix the issue?
I have the same issue.
it connects to 2.4Ghz networks fine but the range is very limited when I move to another room wifi reception decreases a lot. However my wife`s S9+ and my oneplus 6 works fine.
Main problem is when I connect to 5Ghz network it starts disconnecting and reception is even worse than 2.4Ghz. S9 and Oneplus connection is still fine at 5Ghz
I tried to change the 5ghz channels on the router but no luck and I exclude the WIFI from battery saving apps still didn`t work.
I have to use 2.4Ghz and the reception is not as good as other phones
Wifi seems stable for me, except wifi calling. That would crash at connection or even mid-call sometimes. I'd have to reboot to make or receive another call. Some sort of server error. Turned off wifi calling and no issues yet. Didn't notice Ed it anyway since 4g is really strong here.
After the newest update on my phone, taken today Oct 4th, 2018/my random WiFi disconnects haven't been happening at all on 5ghz. Also, the signal is about 3 bars larger now in the same location it used to be dropping out constantly. Hopefully it stays this way.
Sent from my LG-G710 using Tapatalk
involuntaryqool said:
After the newest update on my phone, taken today Oct 4th, 2018/my random WiFi disconnects haven't been happening at all on 5ghz. Also, the signal is about 3 bars larger now in the same location it used to be dropping out constantly. Hopefully it stays this way.
Click to expand...
Click to collapse
I was coming in to report something similar. I've got the US T-Mo version and just got the G710TM10K update yesterday.
WiFi stability has massively improved. Disconnects are almost completely nonexistent now. I haven't noticed that the signal bar is behaving any differently, but that doesn't mean a whole lot. The update was fairly large (over 400 MB), so I could see new firmware playing a role.
Could anyone still on G710TM10G post their data from Software Info to check if the baseband has been updated? Here's mine from 10K:
Android Version: 8.0.0
Android Security Patch Level: September 1, 2018
Baseband Version: MPSS.AT.4.0.c2.9-00045-SDM845_GEN_PACK-1.160685.1.163435.1
Kernel Version: 4.9.65
Build Number: OPR1.170623.032
Configuration Version: 2.350001
Software Version: G710TM10k
Security Software Version: MDF v3.1 Release 3

Nexus 5X randomly lose connectivity

Hello there,
I am encountering a problem with my beloved N5X...
Since a few weeks it randomly loses connectivity (both cellular and Wi-Fi)
And after a few seconds (sometimes minutes) it catches the network back.
For example:
I wake up the phone for checking messages, and i see WhatsApp saying "searching for messages", no warning icons for network.
Then i try to load a Chrome page, it does not load..
After a few seconds all is getting back to normal and everything loads. (the web page, new messages notifications comes on, etc)
I tried so far:
- Reboot (after a reboot it works normally for a few hours, then problem begins again)
- Resetting network parameters (does nothing)
- Complete factory reset (had 2 weeks problem free then the problem begins again)
- Flashing custom ROM (from Google factory to last Lineage OS 15.1)
For informations:
- No VPN
- No gaming, the phone never heats up
- Good network coverage (both cellular and Wi-Fi)
- No network related apps
- The phone is 3 years old, never felt on the ground
Any ideas?
Thanks a lot for reply, and have a nice day!
I'm having a similar problem since Oreo update, but only on WiFi. On 4G network is working flawlessly but I think is due to carrier network settings on cellular towers.
Every search I made on the web to address the issue finished with a lot of posts read but no decent solution whatsoever, but the other day a reply on reddit made me think and I found a setting on my router WiFi AP section called "Unscheduled APSD (Automatic Power Save Delivery)" and since I disabled it my phone seems working better. I don't know if it's just random luck or it was really the cause of the issue but you can try.
Hope it helps.
.bucch said:
I'm having a similar problem since Oreo update, but only on WiFi. On 4G network is working flawlessly but I think is due to carrier network settings on cellular towers.
Every search I made on the web to address the issue finished with a lot of posts read but no decent solution whatsoever, but the other day a reply on reddit made me think and I found a setting on my router WiFi AP section called "Unscheduled APSD (Automatic Power Save Delivery)" and since I disabled it my phone seems working better. I don't know if it's just random luck or it was really the cause of the issue but you can try.
Hope it helps.
Click to expand...
Click to collapse
Hello,
Thanks for your reply.
I searched everything on the phone that could be wrong and i also ended up that router might be the cause.
I did not found the setting you mention (i'm on Synology router) but i tried to disable the 5 GHz frequency band and use only the 2.4 GHz one.
Since then the phone works perfectly! Although the Wi-Fi speed is a bit slower..
I hope this can help you too!
breacH86 said:
Hello,
Thanks for your reply.
I searched everything on the phone that could be wrong and i also ended up that router might be the cause.
I did not found the setting you mention (i'm on Synology router) but i tried to disable the 5 GHz frequency band and use only the 2.4 GHz one.
Since then the phone works perfectly! Although the Wi-Fi speed is a bit slower..
I hope this can help you too!
Click to expand...
Click to collapse
I was on 2.4Ghz only since a few months but had the issue anyway before disabling uAPSD.
If your bandwidth is reduced is probably because your network is on a "busy" channel, try scanning all the wireless networks around your home (i use wifi analyzer on my phone) and see which are the "busy" channels and set yours on a free one. Bandwidth on 2.4 and 5 ghz should be the same, the pro of the first is a better (wider) coverage of the signal, mostly through walls and the pro of the second is less interference with other wireless technologies and environment at expenses of the coverage.
.bucch said:
I was on 2.4Ghz only since a few months but had the issue anyway before disabling uAPSD.
If your bandwidth is reduced is probably because your network is on a "busy" channel, try scanning all the wireless networks around your home (i use wifi analyzer on my phone) and see which are the "busy" channels and set yours on a free one. Bandwidth on 2.4 and 5 ghz should be the same, the pro of the first is a better (wider) coverage of the signal, mostly through walls and the pro of the second is less interference with other wireless technologies and environment at expenses of the coverage.
Click to expand...
Click to collapse
Well, after a few days i noticed the problem still persist even on 2.4GHz, but less than before..
Unfortunately Synology router does not have APSD option in the Wi-Fi settings.
I tried to put Protected Management Frames (PMF) on "enable - optional", that setting was disabled before.
Wait and see.
Thanks again!

Question 5ghz WiFi Issue

I bought a Poco F4 (global version, xiaomi.eu 14.0.5.0) about one month ago, I haven't had any issues with it whatsoever, save for the fact that it suddenly won't detect my 5ghz WiFi networks (my main router + a repeater) - and I'm not even sure if this is an issue with the phone itself.
I'm coming from a Samsung Galaxy S20 FE, which was known to have this issue, but to have this happen on 2 different phones is really weird. If I recall correctly this issue started to affect me after I changed my ISP.
The only ways I have to detect the networks again is to go the debug mode and use the WiFi Sniffer Test Tool or reboot the phone, which was more or less the same thing I had to do on the S20 FE (I had to go turn on airplane mode try updating the firmware via debug mode).
What I've tried so far to solve this issue:
1. Changing the channel of the 5ghz WiFi
2. Changing the bandwith from 20/40/80 to 20/40
3. Setting "Use Device Mac" on the phone's network settings.
4. Turning off WiFi Scan Throttle
5. Changing the bandwith to 20
All of the above methods, save for the last one, did not work. And while it does work, it limits the speed of my internet to bellow 100mbps.
The issue is not related to the WiFi coverage as well since it only happened when I'm on my own room, which is where my router is located.
I don't know if I can detect other networks apart from my own since even when they 5ghz detection is working I can't find any of my neighbors' networks. I'm unable to create a 5ghz hotspot on my S20 FE or on my old Redmi Note 9S for some reason.
I'm at a loss on what to do, it happens on both stock and xiaomi.eu, at least and at most once per day.
If anyone else is facing the same issue or has any suggestion on what I should try next please let me know.
Thanks in advance.
I have no problems with 5G Wifi on xiaomi.eu rom
All the time 300Mbit/s
Buy Wifi6 router
This doesn't look like a problem with the phone (s).
Try connecting to another router to see if you have the same problem.
0kti said:
I have no problems with 5G Wifi on xiaomi.eu rom
All the time 300Mbit/s
Buy Wifi6 router
Click to expand...
Click to collapse
Are they on any specific channel/bandwith?
Both of mine are WiFi 5 though.
Thanks for the reply.
TheMystic said:
This doesn't look like a problem with the phone (s).
Try connecting to another router to see if you have the same problem.
Click to expand...
Click to collapse
Thank you for your input. I'll try to turn on my old router when the issue happens again. I find it odd that the issue affects both my main router and the one I use as a repeater, but everytime I made any slight change on the main router, the other one's signal almost immediately disappears to apply the changes as well, so it's probably that.
mode: 802.11a/n/ac/ax
channel: 48
bandwith :80MHz
I'm using Tenda TX3 Wifi6 router.
No issues at all. Great internet speed on wifi connection.
furquim97 said:
Are they on any specific channel/bandwith?
Both of mine are WiFi 5 though.
Thanks for the reply.
Thank you for your input. I'll try to turn on my old router when the issue happens again. I find it odd that the issue affects both my main router and the one I use as a repeater, but everytime I made any slight change on the main router, the other one's signal almost immediately disappears to apply the changes as well, so it's probably that.
Click to expand...
Click to collapse
The problem is indeed with your router + repeater setup. Your phones are fine.
0kti said:
mode: 802.11a/n/ac/ax
channel: 48
bandwith :80MHz
I'm using Tenda TX3 Wifi6 router.
No issues at all. Great internet speed on wifi connection.
Click to expand...
Click to collapse
Thank you! I'm almost certain that the issue is that the bandwith isn't fixed at 80mhz, it's 20/40/80mhz, and when I had the bandwith set to 20mhz I didn't had the issue.
TheMystic said:
The problem is indeed with your router + repeater setup. Your phones are fine.
Click to expand...
Click to collapse
Thank you! It's probably related to the bandwith. I was able to turn on an old router and my phone was able to detect the 5ghz network after the bug happened and my router + repeater signal was missing.
Have you tried resetting your router to the default settings? Or maybe set a specific IP address on your phone in your home network? As said above, it is a setup issue of your network most probably..

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