Whatsapp Voice Notes not working correctly - Redmi Note 8 Questions & Answers

Hi. I buyed a Redmi Note 8, and I started having some issues with Whatsapp and Telegram when listening voice notes.
When listening with the top speaker on my ear, I can't change the volume on the first audio, when playing the next (below) it works. I want to know if someone also have this issue and if they find a way to fix it.
I see that that volume is a "call volume" different from notification or multimedia volume. And I can't change that volume from anywhere, only when listening voice notes or when on a call.
I don't know if I should change the device or if is a problem on all Redmi Note 8.
Thanks in advance!

Probably you're covering the proximity sensor, or it has some problems?
Try doing a reboot.

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