*#06# Pixel 2XL problem - Google Pixel 2 XL Questions & Answers

Hello everyone,
I just bought a replacement Google pixel 2XL.
Everytime I dial *#06# it doesn't show the IMEI number.
The IMEI number shows in about phone. But not when I dial the code.
Can anyone be kind enough to help me with this matter that how can resolve this issue
Thanks
Amram

alienjukebox said:
Hello everyone,
I just bought a replacement Google pixel 2XL.
Everytime I dial *#06# it doesn't show the IMEI number.
The IMEI number shows in about phone. But not when I dial the code.
Can anyone be kind enough to help me with this matter that how can resolve this issue
Thanks
Amram
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Click to collapse
Mine also doesn't show. that doesnt mean its an issue. may be this device just doesn't support such MMI.

I am curious as to why that is an issue? Replacement phone is not necessarily OEM. It is typically a refurbished phone not backed by OEM but they also have the OEM licensing permission for repairs etc. Meaning they are okay to do same repairs as in a manufacturer's warranty and such. I a just not fully understanding the significant importance of a dial-up code. Simple changes from when your original phone programmed versus the refurbishing program can be significant. I am not sure if this is helpful but I do hope it is in some way. I had a vzw pxl2 and had to have it replaced to my thankfulness due to my want to root and such. Long story that cannot be shared here on this forum.

It used to work for me when I was India... Now it doesn't in Australia... Don't really fret about it as might be a region issue... So something similar

rohit25 said:
It used to work for me when I was India... Now it doesn't in Australia... Don't really fret about it as might be a region issue... So something similar
Click to expand...
Click to collapse
Doesn't work in AUS yup. Worked in EU though.

Related

[Q] phone cannot be unlocked (IMEI unrecognized)

I recently got a refurbished Dinc 2. The GSM part cannot be unlocked. The unlock service said the IMEI couldn't be recognized by HTC. Is it possible that this phone has been tampered and the IMEI has been changed? I also found the serial numbers under the battery (beginning with HT) and from the phone settings (beginning with MB) are different. All other things seem normal. The ESN is clean since I activated on pageplus. I am concerned with the history of the phone.
Did you get the refurbished incredible 2 for a replacement from Verizon or from someone else?
nitsua98 said:
Did you get the refurbished incredible 2 for a replacement from Verizon or from someone else?
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from ebay. Thanks.
SIRTF said:
from ebay. Thanks.
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Is it like a "new" refurbished? Like, after it was refurbished had it been used?
nitsua98 said:
Is it like a "new" refurbished? Like, after it was refurbished had it been used?
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Click to collapse
Yes, it is like a "new" refurbished. The condition looks very good, no any scratch/wear all over the phone. The screen protector with the words "remove before use" and "certified pre-owned" was still on. The verizon global sim card was in it. But I did find some photos in the micro sd card in the phone.
Okay idk much about this kind of stuff but I did some reading on this Wikipedia article and it seems to maybe your imei was changed or maybe someone changed another phones imei to yours. I honestly have no clue, just putting out suggestions.
Edit: maybe the box is not original box the phone came with.
nitsua98 said:
Okay idk much about this kind of stuff but I did some reading on this Wikipedia article and it seems to maybe your imei was changed or maybe someone changed another phones imei to yours. I honestly have no clue, just putting out suggestions.
Edit: maybe the box is not original box the phone came with.
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Click to collapse
I´m having the exact same problem. I got a replacement phone from Best Buy, although the carrier was Verizon, the phones at Best Buy were 100$ cheaper. Anyway, I used their geek squad insurance thing, and I got a phone, minus battery, and a service receipt. The IMEI did not appear on the receipt, nor in on the sticker on the back of the phone. Now there may have been an IMEI that was valid at one point on the phone,but me, being a dumbass, either never took the time to copy it down, or did so on a computer I no longer have or a piece of paper I left somewhere else.
Is there any way we can root around and find the correct IMEI, or figure out the IMEI based on the MEID? Is this the sort of record they would keep in their database?
(I have a new thread describing my problem in more detail HERE:
http://forum.xda-developers.com/showthread.php?t=2103068
Refurb phones will not be in standard htc database these unlockers have.
Most tell you if the phone is a refurb no code will be found. Some have unlockers will have the code but cost much more.
BTW XTC Clip will s-off and sim unlock your phone.

No SIM insterted, advices please

Hy guys,
I have a situation and need some advices
I have the opportunity to buy NOTE2 for a very fair price, BUT device cant read a sim card :-S (with sim card inserted)
Device does not have a waranty (because it is bought out of my country, to be specific it is from austria), and seller said he is not take it to a service center. so there is no diagnosis what is wrong with it.
I have not seen the device yet, but i will see it in about two days. Seller said that the device is almost new, and it is fully functional except the sim card.
I was ask him is maybe sim slot is broken (people cut regular sim card, and stuff), he said no (he also not sure, because he exchanged it for something else etc).
But nevermind, I will see if it is hardware problem (lets say that I am experienced in this ). I would like to see broken sim card slot, because it is replacable . But lets get to the part where I need advices. possible software problems
I read through forum, and there is various problems and solutions, and also there are few with no solution
I need help with my check list:
1: I will check the IMEI. If there is no one, I will give up
2: If there is IMEI, lets say that there is a chance (maybe someone flash a different rom etc). My qouestion is: Will I be able to make a proper backup of EFS? ,Then try to flash different, modem, kernel, rescue rom, etc... Without a chance to loose IMEI? (properly getting back with efs backup)
3: I read that there are few guys who bought a retail version of the note (the one without radio chip at all). Is there a way to recognize such? (i dont remmember if this version have imei, or not)
4: Is there a chance that device is only locked. What message appear in that situation (no sim, wrong sim, type unlock code or something similar ?)
5: What are the chances that maybe the radio chip is blown , If we assume that the device is relatively new and not dissasembled or something (I know that this is hard to recognize, but maybe, some services code or something)
6: Is there a some kind of service mode to check if the radio chip is functional
So to conclude: If you guys can help me with the check list, feel free to add tips.
I am sorry for this long post.
Thanks in advance
wow, posted a question last nigh, and now it is on a third page lol
lets bump
So once again, my main question is: Is there some service code/mode to check whether the radio chip is functional/or whether is the radio chip existing in a device?
the rest I will leave to chance
again, thanks in advance
Go to a your local telephony service provider, give them the phone's IMEI and inquire about it if it has been black listed. If your device's IMEI has been blacklisted IDK if there's a tool to clone/change it to a newer one. Once the device's IMEI has been blocked, that process is irrevocable unless the previous owner clears the issue for you.
Blocking IMEI happens usually to phones with unsettled payments for the phone unit.
plskillme said:
Go to a your local telephony service provider, give them the phone's IMEI and inquire about it if it has been black listed. If your device's IMEI has been blacklisted IDK if there's a tool to clone/change it to a newer one. Once the device's IMEI has been blocked, that process is irrevocable unless the previous owner clears the issue for you.
Blocking IMEI happens usually to phones with unsettled payments for the phone unit.
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Click to collapse
Thank you, that is sound intersting, and when I've thought about it can be possible cause.
This device came from Austiria to my country, so If we assume that the IMEI is black listed; Whether this can be checked by any carier/service provider? or just one where phone is bought?
thanks again
if it is carrier locked then you should still able to dial emergency number isn't?
in hardware issue you can't.
djoni_gitara said:
Thank you, that is sound intersting, and when I've thought about it can be possible cause.
This device came from Austiria to my country, so If we assume that the IMEI is black listed; Whether this can be checked by any carier/service provider? or just one where phone is bought?
thanks again
Click to expand...
Click to collapse
Just like what dr.ketan said(which is the easiest way to troubleshoot it), try dialing the emergency number wait for the ring(a single ring, then put it down - don't try to call again if it does ring) and if someone answers your call - say the matter has been solved. The phone is network locked.
Thanks guys, I was reading a lot through forum, and my head is full of ...:laugh: so I overlooked the logical solution
Thanks again, will try check phone maybe tomorow, and I will let you know

Used phone IMEI tag torn off

Hey all,
I've just bought a used G3 online, everything is perfect and almost new as stated:good:. But, when i excitedly opened the phone's back cover and removed battery to put my sim card and sd card in, I found out that the IMEI tag has been part torn/cut off with a blade (pic attached).
Now, that is slightly freaking me out as to why has this been done.
Could anyone shed some light on it, as I've 7days left, within which i can return the phone to the seller.
hsyasin said:
Hey all,
I've just bought a used G3 online, everything is perfect and almost new as stated:good:. But, when i excitedly opened the phone's back cover and removed battery to put my sim card and sd card in, I found out that the IMEI tag has been part torn/cut off with a blade (pic attached).
Now, that is slightly freaking me out as to why has this been done.
Could anyone shed some light on it, as I've 7days left, within which i can return the phone to the seller.
Click to expand...
Click to collapse
Looking on my G3, the removed part is the serial number.
Maybe the seller had a refund offer and had to send the S/N ? (usually it's the box one but hum....)
I had 20€ off for a Quick Circle Case, but I sent the label on the box.
Thanks for that raptor2003..
I'm just wondering, can it cause some sort of an issue in the long run, like if i need to get something done under warranty from lg...
FYI: I don't know if i've valid lg warrantly.
In fact is there a way to find out when the phone was manufactured or if i've lg warranty?
hsyasin said:
Thanks for that raptor2003..
I'm just wondering, can it cause some sort of an issue in the long run, like if i need to get something done under warranty from lg...
FYI: I don't know if i've valid lg warrantly.
In fact is there a way to find out when the phone was manufactured or if i've lg warranty?
Click to expand...
Click to collapse
I know there is that with Apple's products, but I don't know if other manufacturers do that.
I've looked a bit to see if we can find the S/N in some software menu. But I haven't found anything. Nothing in the famous hidden menu.
Did you get the phone from Smartfonestore as a refurb?
Thelargeportion said:
Did you get the phone from Smartfonestore as a refurb?
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Click to collapse
Yes i did, and it was a grade A.
Likewise. And mine has the same sticker taken off. I emailed them but got a crap reply; fingers crossed it doesn't break.
Most likely the motherboard was swapped and a new imei was issued
In Australia serial removal usually means the device has been repaired/serviced/not new. These devices are no longer new/ownedby original owner so serials are removed, so can no longer be sold as new. Serial and IMEI are different things. Typically serial is for manufacturer to identify devices. IMEI are for unique device tracking across world/country. IMEI you can check in ABOUT in settings, missing IMEI sticker i wouldn't worry about, make sure it is NOT registered as stolen tho.

Please help me fix this paperweight!!

Hi all!! Please be gentle, I'm new to all of this awesomeness. So I have a note 10+, it was given to me because they couldn't get it to work. Idk what they did to it, but they really did a number on it!! The model number on the back says sm-n9700, in the about phone stuff it says sm-n9750. I'm pretty positive the imei has been changed as well as the serial number. it's locked to tmobile I assume since that's the carrier that shows when powering on. HELP!!
badgett77 said:
Hi all!! Please be gentle, I'm new to all of this awesomeness. So I have a note 10+, it was given to me because they couldn't get it to work. Idk what they did to it, but they really did a number on it!! The model number on the back says sm-n9700, in the about phone stuff it says sm-n9750. I'm pretty positive the imei has been changed as well as the serial number. it's locked to tmobile I assume since that's the carrier that shows when powering on. HELP!!
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Click to collapse
What shows up on the splash screen doesn't necessarily mean it's locked to the carrier. It would be if the phone was financed/leased... But I have other concerns based on what you said.
Personally I would strongly suggest you just give the phone back.
It's really nice that someone gave you the phone, but this has the "too good to be true" ring to it.. Especially if the model number is not correct, that would be a major red flag. At the same time if you think that the IMEI was changed then I would definitely give the phone back. Absolutely no reason would exist to change the IMEI other then the phone was blacklisted, financed, lost/stolen or a warranty return that wasn't returned.
scottusa2008 said:
What shows up on the splash screen doesn't necessarily mean it's locked to the carrier. It would be if the phone was financed/leased... But I have other concerns based on what you said.
Personally I would strongly suggest you just give the phone back.
It's really nice that someone gave you the phone, but this has the "too good to be true" ring to it.. Especially if the model number is not correct, that would be a major red flag. At the same time if you think that the IMEI was changed then I would definitely give the phone back. Absolutely no reason would exist to change the IMEI other then the phone was blacklisted, financed, lost/stolen or a warranty return that wasn't returned.
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Click to collapse
kinda what I was thinking, but was hoping to get a different answer. Thanks though...
The only legal way is to pay the balance, just like that
maxpunj007 said:
i am having the same problem i bought it second hand and now phone is financial locked is ti possible to make it unlock.
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Only way is to pay company fully to unlock IMI of the phone. Nothing else going to work
Return it, buy from reliable source, easy
Well after digging deeper I have discovered that it's a freaking counterfeit (I guess that's what you'd call it). Oh well...that's my luck. But on the bright side I've managed to learn quite a bit, thanks to me being so determined, that otherwise I never would have educated myself on.
How do you change the IMEI of a phone?
I agree with the others though, give it back. If the person who gave it to you won't take it back, or is not around to take it back, and if you didn't pay any money for it, then recycle it.
Sent from my SM-T727V using Tapatalk
gernerttl said:
How do you change the IMEI of a phone?
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That is not something they allow discussions on here.
scottusa2008 said:
That is not something they allow discussions on here.
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Click to collapse
Yeah, I figured as much. I was just curious. In my opinion, this thread smells a little sketchy.
gernerttl said:
How do you change the IMEI of a phone?
Sent from my SM-T727V using Tapatalk
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When someone asks for things like this, most surely the device is an illegal matter, what a shame with these guys
winol said:
When someone asks for things like this, most surely the device is an illegal matter, what a shame with these guys
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Click to collapse
Yeah.
Sent from my SM-N976V using Tapatalk
winol said:
When someone asks for things like this, most surely the device is an illegal matter, what a shame with these guys
Click to expand...
Click to collapse
I suppose these days with carriers opening their networks to other carrier's phones....
But in the past i did this a few times. Boost mobile for instance didn't have the device i decided i wanted, bought a used Boost branded phone and changed my chosen phone to that boost imei. Put the boost phone away (still have it).
I did this maybe 3 different times to 3 different phones on different carriers....was really the only way to have the device you wanted on the carrier you had......
Again, that was when carriers had too much power and most networks were all cdma....a dark time.
To be clear, i owned the phones/imei's outright.
I used to dream about the day we'd get gsm phones....the cellular world is much better now so no need for imei swaps (on legit devices)
Sent from my [device_name] using XDA-Developers Legacy app
louforgiveno said:
I suppose these days with carriers opening their networks to other carrier's phones....
But in the past i did this a few times. Boost mobile for instance didn't have the device i decided i wanted, bought a used Boost branded phone and changed my chosen phone to that boost imei. Put the boost phone away (still have it).
I did this maybe 3 different times to 3 different phones on different carriers....was really the only way to have the device you wanted on the carrier you had......
Again, that was when carriers had too much power and most networks were all cdma....a dark time.
To be clear, i owned the phones/imei's outright.
I used to dream about the day we'd get gsm phones....the cellular world is much better now so no need for imei swaps (on legit devices)
Click to expand...
Click to collapse
imei changing/swapping is illegal in the US.. are u sure ur not talking about sim swapping lol..
i suppose if u owned the devices outright then y not.. but its still illegal.. devices have an imei for a number of reasons so manipulating that i can also understand why its illegal some places..
think of it like a car.. if u got a cheap pinto and take that license plate with the tags n all and swap it onto a sports car to avoid paying higher insurance or w.e then if u get caught u pay the price lol..
its an identifier.. for networks, global imei blacklists, financing etc. etc. its like an ssn for a phone lol.. ppl dont go changing their ssn when they feel like it lol..
i can see both sides but more so the carrier side since most ppl (not all) that r changing imeis are for nefarious reasons.
Exactly, imei changing is illegal, any way you look at it, it is illegal
Never suggested that it wasn't...and while i had my reasons back then, these days the only reason i would imagine someone doing it would be in the case of a "stolen" device. I don't condone that
Sent from my [device_name] using XDA-Developers Legacy app

Question A52S/sm a526b/ds successfully rooted with camera working+ demo unit baseband 0000 imei question problem.

I purchased this phone unknowingly that it was a demo version.
I removed the demo version from it via the code, reset and then flash and update.
The dual imei numbers are both 0000 when I typed some code ( cant remember it showed that the imei is ok)
I wanted to get it repair via some of those remote box services. I dealt with very rude unpleasant person who was impolite, told me to install quite old xsg rom which is different csc compared to my original rom. When I flashed under imei there is UAE csc and new lines added under: TRA ID :
and TA : , and these two were not there before, device also shows just as a52 instead as a52s as previously. The person suggested the rom based on the build number that I sent him.
Afterwards he was asking for pictures and then blocked me.
Im wondering If I can fix this unit to usable cellular state with working real imeis
I thought xposed modules would help, but it seems they only help with apps and only change imei on them.
I highly doubt that this device has banned imei.
I would be happy to help you to root it and I would appreciate if someone can help me.
I searched many threads without success, I know the efs/qcb is probably corrupted
What route I should go to fix this device?
If it is a demo version and has no IMEI this tells you that this legally is no mobile device that is approved to use with operators. Inserting a new IMEI can not be legal in normal countries. IMEI is a device identifier sent with all phone traffic to ensure that the device is a legitimate one and is not stolen and black (do not work at all) or grey (works but flagged to be traced) listed.
Go back to the seller and demand your money back!
I hoped that someone with more experience with this would chime in, on these new galaxy devices the imeis still seems to suppose to be there, in galaxy 8 or older galaxy version there was no 4g module and antenna removed, I think this is what you are talking about right ? and it was purchased on ad.
Im wondering if these services like chimera can fix it.
I thought it's unrootable. How did you do it?
gerhard_wa said:
If it is a demo version and has no IMEI this tells you that this legally is no mobile device that is approved to use with operators. Inserting a new IMEI can not be legal in normal countries. IMEI is a device identifier sent with all phone traffic to ensure that the device is a legitimate one and is not stolen and black (do not work at all) or grey (works but flagged to be traced) listed.
Go back to the seller and demand your money back!
Click to expand...
Click to collapse
I bought it off an add, impossible, so Im trying to at least fix it, one person here popped in my messages, trying to help... I think he recovered my damaged imei partition and stole it and sold it. Xda what a wonderful place of helpful people.
lucas_54 said:
I thought it's unrootable. How did you do it?
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Click to collapse
Thats bs, my firmware is older but cam is working,The method described in a52 thread, patching file through odin.
ftaqh said:
I bought it off an add, impossible, so Im trying to at least fix it, one person here popped in my messages, trying to help... I think he recovered my damaged imei partition and stole it and sold it. Xda what a wonderful place of helpful people.
Click to expand...
Click to collapse
You must be joking; demo phones have no imei. They are not phones they are dummies. Throwing around inane accusations will do you no god around here.

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