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Hey I'm a 1st to T-Mobile i'm testing it out before I switch all my lines from Verizon. The question I have is that both the Note II and the GS3 that I have seem to drop the Wifi calling feature randomly. I thought at 1st it may have been some sort of power saving option but it seems to happen in frequently. (Doesnt matter if I'm close to the Router or not)
Is this common? Or am I the only one that has had this happen?
Thanks for any input!
-Scoob
Mine does the same thing I just turned off the wi fi calling app and it now works fine
Sent from my SGH-T889 using xda app-developers app
somethinboutpat said:
Mine does the same thing I just turned off the wi fi calling app and it now works fine
Sent from my SGH-T889 using xda app-developers app
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Click to collapse
I'm not sure what you mean by turning the App off? When turning the WIFI calling app off does that not mean you are unable to use the feature?? LOL- I have to have this as I have zero reception at my home.
Thanks for letting me know!
-Scoob
scooby-snack said:
Hey I'm a 1st to T-Mobile i'm testing it out before I switch all my lines from Verizon. The question I have is that both the Note II and the GS3 that I have seem to drop the Wifi calling feature randomly. I thought at 1st it may have been some sort of power saving option but it seems to happen in frequently. (Doesnt matter if I'm close to the Router or not)
Is this common? Or am I the only one that has had this happen?
Thanks for any input!
-Scoob
Click to expand...
Click to collapse
Same here
Sent from my SGH-T889 using xda app-developers app
This is happening to me as well.
@ scoob go to setting, more setting, deselect the wifi calling app and it should work for you my coverage at my place is between 0 and 1 bar so this should help
Sent from my SGH-T889 using xda app-developers app
mine goes on and off on both my new note 2 and my wife's new galaxy s3. really aggravating. worse on my phone, when in wifi calling, it only answered calls like 1 out of every 10 times, otherwise they went to voicemail. I took the sim out of mine, then put it back in and pushed it in and out and in the holder a few times and now it seems to receive calls in wifi mode but still always in and out and error to connect and such.
My experience with Wifi-Calling has been nothing but troublesome. It's really not reliable at all, sometimes calls comes through sometimes don't.. and when it does come through I can hear the caller but caller cannot hear me. This is quite common problem with wifi-calling and i given up.
If you get even a 1bar of reception near by the window, I suggest calling T-Mobile and getting their Cel-Fi device (Free of charge but has to return when you leave T-Mobile). 1~2 bar by the window will give you full 4bar reception throughout the house on 4G. Only requirement is that you must be living in single house, can't ship out to house that are connected by or close by. I live in townhouse and I just told them I live in single house and got the device in 3 days. =)
Wi-Fi calling is a disaster. For me, incoming audio drops constantly, but the party I am calling can hear me fine. On other occasions, the call will just randomly drop. Came from a Sensation where Wi-Fi calling was perfect. There does not seem to be any resolution... I have spent hours talking to tech support and they have replaced the device with no improvement. I have also had my ISP out and they have verified that my connection is fine. I have even changed the router out... same issues.
With my wifi calling, as soon as I turn kt kn my bars at home would drop where I would hardly get any service. As soon as I turn wifi calling off I magically get bars. So I leave it off and now I get bars pretty much everywhere I go....almost
from my Galaxy Note 2 using Tapatalk 2
Nellyinda803 said:
With my wifi calling, as soon as I turn kt kn my bars at home would drop where I would hardly get any service. As soon as I turn wifi calling off I magically get bars. So I leave it off and now I get bars pretty much everywhere I go....almost
from my Galaxy Note 2 using Tapatalk 2
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Click to collapse
With wifi calling on, it's suppose to drop signal bars to nothing. You have to go by the wifi bars instead.
Wifi also greatly depends on your network conditions. Cause I have the same problem but it doesnt happen to me that often after some tweaking.
Wifi Issue
I have that problem quite a bit but the signal strength on my router is good. Yesterday i had my internet company reset the cable modem and my wifi problems have decreased a lot but it is still happing. It has to deal with the wifi certificate problems on the Note 2 (Samsung). It is the same problem that I had on the GS3.
Oh well
ghost_231 said:
Wifi also greatly depends on your network conditions. Cause I have the same problem but it doesnt happen to me that often after some tweaking.
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Click to collapse
what tweaking did you do?
my internet is rock solid. only good thing about uverse service, yet this wifi calling is in and out and in and out all the time.
robl45 said:
what tweaking did you do?
my internet is rock solid. only good thing about uverse service, yet this wifi calling is in and out and in and out all the time.
Click to expand...
Click to collapse
not much for me, just very little. tried to set up QoS and worked pretty good. until my bro starts playing on his xbox, then im screwed on it lol
No issues here with wifi calling.
Nellyinda803 said:
With my wifi calling, as soon as I turn kt kn my bars at home would drop where I would hardly get any service. As soon as I turn wifi calling off I magically get bars. So I leave it off and now I get bars pretty much everywhere I go....almost
from my Galaxy Note 2 using Tapatalk 2
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Uhh, that's the point of wifi calling, to make calls over WiFi and disable your cellular radio. If you turn on Wifi Calling, you should get a blue phone icon on the top left and your "bars" should drop to nothing as your phone turns off the cellular radio. You can still make/recieve calls/sms/mms.
I've been getting an ER01 error lately with invalid certificate, but it seems to be a T-Mobile backend problem? It happens, about 10% of the time and only on my school's network (I have a feeling, it might have to do with the sign in process there).Otherwise, it works well at my apartment.
achusaysblessyou said:
Uhh, that's the point of wifi calling, to make calls over WiFi and disable your cellular radio. If you turn on Wifi Calling, you should get a blue phone icon on the top left and your "bars" should drop to nothing as your phone turns off the cellular radio. You can still make/recieve calls/sms/mms.
I've been getting an ER01 error lately with invalid certificate, but it seems to be a T-Mobile backend problem? It happens, about 10% of the time and only on my school's network (I have a feeling, it might have to do with the sign in process there).Otherwise, it works well at my apartment.
Click to expand...
Click to collapse
i get that certificate problem at my house, not too much anymore, but I still see it. and the wifi calling does drop in and out at various times. not a huge deal for me, but the average person wouldn't deal with that.
achusaysblessyou said:
I've been getting an ER01 error lately with invalid certificate, but it seems to be a T-Mobile backend problem?
Click to expand...
Click to collapse
I've been noticing more & more problems with my service in the last two months. I called T-Mobile to fix it and whatever they did seemed to only help a little. I get times where I get frequent ER01 errors with WiFi & duplicated text messages (same text message gets received by my phone 2-3 times) for an hour or two. I used to also get errors sending texts around that time, but that appears to have gotten better.
Someone else mentioned Uverse, and my WiFi calling problems are at home & work, both of which have AT&T for internet... When I switched from their DSL to Uverse I expected less problems, but got more.
anyadike said:
I've been noticing more & more problems with my service in the last two months. I called T-Mobile to fix it and whatever they did seemed to only help a little. I get times where I get frequent ER01 errors with WiFi & duplicated text messages (same text message gets received by my phone 2-3 times) for an hour or two. I used to also get errors sending texts around that time, but that appears to have gotten better.
Someone else mentioned Uverse, and my WiFi calling problems are at home & work, both of which have AT&T for internet... When I switched from their DSL to Uverse I expected less problems, but got more.
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Click to collapse
Seems to be a problem that a lot of people are experiencing. Just did a quick Google search and some indication points to a possible T-Mobile back-end problem. I wonder if i call up T-Mobile and ask for wifi calling to be explicitly added to my plan if that'll change anything.
So when I'm on wifi in my house, my phone appears to switch to edge or something and I lose most connectivity (goes from 4 bars to none). Enough to initiate a call, but simple head turning will cause me to drop. If I turn off wifi, I get 4G back and full bars and no dropped calls.
Wifi calling is too inconsistent to rely on, and this basically makes my phone unusable. I don't want to keep wifi off, as it's a lot faster and I only get 2.5Gbs of high speed data to use a month.
I'm also in the middle of a major city with great coverage 4G coverage, as long as I'm not on wifi....
apols said:
So when I'm on wifi in my house, my phone appears to switch to edge or something and I lose most connectivity (goes from 4 bars to none). Enough to initiate a call, but simple head turning will cause me to drop. If I turn off wifi, I get 4G back and full bars and no dropped calls.
Wifi calling is too inconsistent to rely on, and this basically makes my phone unusable. I don't want to keep wifi off, as it's a lot faster and I only get 2.5Gbs of high speed data to use a month.
I'm also in the middle of a major city with great coverage 4G coverage, as long as I'm not on wifi....
Click to expand...
Click to collapse
If you go into your wireless settings, you can uncheck Wifi Calling so that if you do connect to Wifi, you will retain your regular amount of calling bars.
djpingpong said:
If you go into your wireless settings, you can uncheck Wifi Calling so that if you do connect to Wifi, you will retain your regular amount of calling bars.
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Click to collapse
I appreciate the response, but I've already had wifi calling off.. because that feature was basically useless (could not rely on it ever).
My wife Note3 got the same problem, set cellular network preferred and then turn off wi-fi calling. Lose all cell signal bars. When no cell signal, caller ID became funny, like 718-123-4567;oli=63 212-123-4567;oli=00, had no idea.
My own note3 had the same setting, but everything fine. full cell signal bar. Try to google it, no glue!!!
Then I returned my wife note3 and get another one, everything fine.
I had the same problem. When I was on wifi I had no signals. I got a new sim card and the problem is now gone.
Sent from my GT-N8000 using XDA Premium HD app
danstarr said:
I had the same problem. When I was on wifi I had no signals. I got a new sim card and the problem is now gone.
Sent from my GT-N8000 using XDA Premium HD app
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i dont think thats the issue, and why do you care because if you call someone it should be able to call and once you need to switch back to tmo it will w/o issue.
XxLostSoulxX said:
i dont think thats the issue, and why do you care because if you call someone it should be able to call and once you need to switch back to tmo it will w/o issue.
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Click to collapse
Uhh... it certainly doesn't switch back to t-mobile without issue. I drop the call. I haven't had a single call work the entire time while leaving my wifi on in my home.
Clearly, when it's on wifi, even if you have wifi calling turned off, it switches to some other network specifications, which appear to barely work where I live. The problem likely lies in the fact that when you turn wifi calling off, it does not switch your cellular network preferences back to normal properly, Instead, when wifi calling is off and you're still on wifi, it just doesn't route things through wifi, but doesn't actually change your mobile network settings back properly.
apols said:
Uhh... it certainly doesn't switch back to t-mobile without issue. I drop the call. I haven't had a single call work the entire time while leaving my wifi on in my home.
Clearly, when it's on wifi, even if you have wifi calling turned off, it switches to some other network specifications, which appear to barely work where I live. The problem likely lies in the fact that when you turn wifi calling off, it does not switch your cellular network preferences back to normal properly, Instead, when wifi calling is off and you're still on wifi, it just doesn't route things through wifi, but doesn't actually change your mobile network settings back properly.
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Click to collapse
well here's a question do you leave mobile data on even though you're connected to WiFi? As i have no problem because i have bars even when connected to WiFi because i leave mobile data on and have WiFi calling turned off. even if WiFi calling is turned off, and i turn WiFi off it switched to T-Mo network in seconds and i'm able to call someone so yeah no issue. you clearly have a problem with something or its the network where you live.
i'm not trying to be rude but it just doesn't make sense to me that you're having issues with something that shouldn't be a problem.
XxLostSoulxX said:
well here's a question do you leave mobile data on even though you're connected to WiFi? As i have no problem because i have bars even when connected to WiFi because i leave mobile data on and have WiFi calling turned off. even if WiFi calling is turned off, and i turn WiFi off it switched to T-Mo network in seconds and i'm able to call someone so yeah no issue. you clearly have a problem with something or its the network where you live.
i'm not trying to be rude but it just doesn't make sense to me that you're having issues with something that shouldn't be a problem.
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Click to collapse
I do leave mobile data on, all the time, continued issue.
djpingpong said:
If you go into your wireless settings, you can uncheck Wifi Calling so that if you do connect to Wifi, you will retain your regular amount of calling bars.
Click to expand...
Click to collapse
This doesn't actually work currently on the Note 3. there is a bug where any time you have wifi on the cellular entenna turns off regardless of the state of your wifi calling on a very large number of Note 3's. Lost Soul clearly hasn't been reading on the threads here. there are many on this topic. We get that you don't have the issue LostSoul, but that doesn't mean it isn't an issue.
HughesNet said:
This doesn't actually work currently on the Note 3. there is a bug where any time you have wifi on the cellular entenna turns off regardless of the state of your wifi calling on a very large number of Note 3's. Lost Soul clearly hasn't been reading on the threads here. there are many on this topic. We get that you don't have the issue LostSoul, but that doesn't mean it isn't an issue.
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Click to collapse
Thanks Hughes,
I have found that when it enters that state, that if I go and turn wifi calling on and then set it to mobile-network preferred, it turns the cellular modem back on, at least for a little while. Can you point me in the direction of a more robust thread where others are discussing the issue?
apols said:
So when I'm on wifi in my house, my phone appears to switch to edge or something and I lose most connectivity (goes from 4 bars to none). Enough to initiate a call, but simple head turning will cause me to drop. If I turn off wifi, I get 4G back and full bars and no dropped calls.
Wifi calling is too inconsistent to rely on, and this basically makes my phone unusable. I don't want to keep wifi off, as it's a lot faster and I only get 2.5Gbs of high speed data to use a month.
I'm also in the middle of a major city with great coverage 4G coverage, as long as I'm not on wifi....
Click to expand...
Click to collapse
I had the same problem on stock rom. Flash wicked rom earlier this morning, signal bars now showing bars instead of no bars on stock rom. been testing it all day long, signal bars still showing. Didn't change any settings. Just disable wifi calling.
sic_lic1o1 said:
I had the same problem on stock rom. Flash wicked rom earlier this morning, signal bars now showing bars instead of no bars on stock rom. been testing it all day long, signal bars still showing. Didn't change any settings. Just disable wifi calling.
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Click to collapse
I've flashed a rom as well and it appears as it might be fixed... hope so.. my phone is useless if it can't function as a phone while on wifi.
I had same issue. Called TMo and had them unregister my wifi calling, and got bars back immediately. I had wifi calling turned off, but it seemed to be the default regardless. I could only receive and make calls with wifi turned off...but it all works fine now.
That didn't work for me
debz said:
I had same issue. Called TMo and had them unregister my wifi calling, and got bars back immediately. I had wifi calling turned off, but it seemed to be the default regardless. I could only receive and make calls with wifi turned off...but it all works fine now.
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Click to collapse
I called Tmo four times and asked them to unregister wifi calling. They said that it wasn't even turned on for my account then that it doesn't matter what is or isn't turned on. The phone is going to run calls, text over whatever wireless connection it thinks is appropriate. When you have a strong wifi connection, it chooses that connection regardless of wifi calling being turned off or on. I set the wifi calling preference to cellular networks and it still does the same thing.
I'm pretty pissed off about it. Anyone fix this?
Not true. I shut off Wi-Fi calling on T-Mobiles site and bars came back. Had the exact same problem.
Sent from my SM-N900T using XDA Premium 4 mobile app
I have the Note 3. And everytime I connect to WiFi my cell signal goes from full LTE signal to nothing. If I turn the WiFi off my cell signal comes back.
I have WiFi calling turned off - Can someone please help me with this.
Thanks
millerliteguy said:
I have the Note 3. And everytime I connect to WiFi my cell signal goes from full LTE signal to nothing. If I turn the WiFi off my cell signal comes back.
I have WiFi calling turned off - Can someone please help me with this.
Thanks
Click to expand...
Click to collapse
Some phones do this and some do not. Mine did it on stock but when I flashed Jedi it no longer did that.
You can install the X posed framework with Wanamaker module and enable the 4G let icon all the time. That's what I do.
I would have to assume the radio goes into a lower power mode when WiFi is on. Do you really need your radio to tx/Rx full blast when on WiFi? Just because no bars are showing does not mean you don't have signal. I have wondered about this myself, because often this phone and others have exhibited the same behavior. Checking your signal manually always assures me that my radio hasn't shutdown. You don't need LTE anyways as there is not voice over LTE and I would rather have it downgrade to umts which I am sure it does. I do wish there was an option to over ride this for those rare moments you are expecting an important phone call but at the same time I am not that insecure nor do I let technology rule my mindset like that.
sent from my sm-900t.
---------- Post added at 06:52 PM ---------- Previous post was at 06:49 PM ----------
Forgot to add that when you do not have any signal you get the no signal circle which is rare when I am in a place I know I have good signal.. And when you see no signal in a place you think you should have full signal often times there are the other variables to consider.
sent from my sm-900t.
millerliteguy said:
I have the Note 3. And everytime I connect to WiFi my cell signal goes from full LTE signal to nothing. If I turn the WiFi off my cell signal comes back.
I have WiFi calling turned off - Can someone please help me with this.
Thanks
Click to expand...
Click to collapse
I had the same problem and people made fun of me on here and said I didn't set my wifi calling preferences properly. Well, I did, and I'm sure you did too. The only thing that fixed it for me was flashing a custom rom. Both custom roms I've tried fixed it (MyRom and Wicked). Bug in the T-Mobile Rom if you ask me...
I'm on Tmobile and I'm having the same problem you have. I lose 4G LTE when my wifi is on. Wifi calling is off because of the caller id issue with oli or ;63, but that still occurs even with wifi and wifi calling off. It's hard for me to make a call on wifi since it will keep trying to redial with no reception. I always have to turn off wifi just to get my bars back and go on 4G to make a phone call.
It's pretty irritating if you ask me; hope either Samsung or Tmobile will make a software update asap.
millerliteguy said:
I have the Note 3. And everytime I connect to WiFi my cell signal goes from full LTE signal to nothing. If I turn the WiFi off my cell signal comes back.
I have WiFi calling turned off - Can someone please help me with this.
Thanks
Click to expand...
Click to collapse
Why do you want LTE on if WiFi is on.
When both networks are enabled then you are attached to two IP networks.
How are you going to make your IP traffic route if it is attached to two different networks?
I'm not saying it can't be done, I'm just saying that is the way it would be designed to work I would think.
There are definitely tools out there that show that they are not both active at the same time
I'm going to interject on this subject because it is annoying as hell. First of all I have the same problem, but when I'm connected to wifi, my cell signal drops to nothing and if I'm on a call I hear nothing but choppy voices and the calls always drop within 2 minutes. It may put the cell radio into a low power status but it also makes making or receiving calls unbearable or even impossible on wifi. I use a data on off widget and when I'm not using my phone I turn the data off, so this is not remotely an issue with me. My ability to talk on the phone is a huge issue and cell signal drop for me has caused me to never connect to wifi on my G-note3.
Sounds like the WiFi calling bug. My cell signal is terrible at my apartment on WiFi so I have low signal issues regardless. I have no problems in other places when connected to WiFi and making phone calls. I am on at&t though and do not use WiFi calling.
sent from my sm-900t.
I had the same issue with my first note 3. I went back to tmo and argued It the no signal issue. It showed no signal when wifi was on but the cell was preferred over wifi calling. Turned off wifi signal, on no signal. Then after a few minutes the bars appeared back with wifi on. The manager came and told me that's normal for the bars to disappear. I said No Way Because they were there yesterday. But she said it's normal with wifi on I said I don't use wifi calling be I have good signal in house, But Need It on for browsing. She that's how it is I said bs, so I looking at my phone and I see no signal bars unless I turn off wifi or use wifi calling. Don't think so. And they only way I can check for signal is when I'm on wifi is to call.. No way. She said it's not a phone issue but a tech issue. I said it's the phone why was it on for the last 13 days ago now gone with wifi on. Finally she said she would exchange it. All this bs and she is my friend too. Now my phone doesn't have the issue but has rebooted by itself once again. I knew it was coming because the phone just froze on the flip app. I like Android and it's features, but damn I mess ios's stability.
Have you all checked your status when on wifi?
Sent from my SM-N900T using Tapatalk
les_garten said:
Why do you want LTE on if WiFi is on.
When both networks are enabled then you are attached to two IP networks.
How are you going to make your IP traffic route if it is attached to two different networks?
I'm not saying it can't be done, I'm just saying that is the way it would be designed to work I would think.
There are definitely tools out there that show that they are not both active at the same time
Click to expand...
Click to collapse
It's not about LTE and attempting to use data, it's that you lose all cellular coverage so you can't make calls. Even if I'm getting 100% of my data from my wifi, I still need to maintain a connection to the mobile tower to route calls (with wifi calling disabled, which I immediately do because it's unreliable and sucks).
HughesNet said:
Mine did it on stock but when I flashed Jedi it no longer did that.
Click to expand...
Click to collapse
Do you have a screen shot of it?
I assume when on Wifi and Wifi calling off, 4G LTE is not on because it's primarily on Wifi but you have signal bars.
With Wifi on and Wifi calling on, again the Wifi icon over takes the 4G logo. But the signal bars are down to zero because your using Wifi signal due to Wifi calling.
Just because it doesn't show signal bars doesn't mean you don't gave signal. Your dBm and asu trump bars.
Sent from my SM-900T.
apols said:
It's not about LTE and attempting to use data, it's that you lose all cellular coverage so you can't make calls. Even if I'm getting 100% of my data from my wifi, I still need to maintain a connection to the mobile tower to route calls (with wifi calling disabled, which I immediately do because it's unreliable and sucks).
Click to expand...
Click to collapse
I see his pic in the first post now.
I also see how I misread it.
There are 3 separate Radios at least that we are talking about here.
I think the OP should check this setting.
Settings >> Connections >> More Networks >> Mobile Networks >> Network Mode
Then tell us how it is set
Same issue here with Wi-Fi calling off and Wi-Fi on. I think it's just a bug with the signal meter.
Sent from my SM-N900T using XDA Premium 4 mobile app
LaloHigh said:
Have you all checked your status when on wifi?
Sent from my SM-N900T using Tapatalk
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Click to collapse
Not sure what I am supposed to be looking at? The mobile network state? Mine also says disconneted when Wi Fi is on. Although my cell bars do not go down when I turn on Wifi is still says "disconnected". What does it mean? I tried calling my number it still receives calls.
les_garten said:
I see his pic in the first post now.
I also see how I misread it.
There are 3 separate Radios at least that we are talking about here.
I think the OP should check this setting.
Settings >> Connections >> More Networks >> Mobile Networks >> Network Mode
Then tell us how it is set
Click to expand...
Click to collapse
It is set as follows - LTE/WCDMA/GSM (auto connect)
millerliteguy said:
It is set as follows - LTE/WCDMA/GSM (auto connect)
Click to expand...
Click to collapse
Do you have any trouble making phone calls when you turn on wifi?
You may want to install "Network Signal Info" or some of the Network info tools and examine your signal levels with and without Wifi to see if these is any change.
"Network Signal Info" is a little buggy BTW
les_garten said:
Do you have any trouble making phone calls when you turn on wifi?
You may want to install "Network Signal Info" or some of the Network info tools and examine your signal levels with and without Wifi to see if these is any change.
"Network Signal Info" is a little buggy BTW
Click to expand...
Click to collapse
Here are the photo with and without wifi turned on
i have the tmobile version of the note 3. and when i make an outbound call while on wifi (wifi calling is off) it defaults to HD VOICE which has no ringing (only on some numbers tho, very strange) and it will have NO RINGING, almost as if its not dialing then someone will answer. Very annoying. So i have come to a conclusion that if i turn Wifi calling off, HD VOICE is gone and it WILL ring with those numbers that wouldn't before. But if i connect to wifi again then i get this issue. Is there a way to disable HD VOICE?
PS, i have SIM UNLOCKED the note 3 and have tested with att sim with same numbers and rings correctly whether or not on wifi, of course doesn't say HD VOICE tho
thanks a again
Bump
Sent from my SM-N900T using Tapatalk 2
Anybody know how to fix this. I cant use wi-fi anymore because it turns on hd voice, grays out my network bar signal, and makes calls unintelligible. T-mobile had me disable "answer with voice" and wi-fi. She said this is a problem with wi-fi calling but I dont use that. I only had it set to use wi-fi if I left a good cellular area. That is off now too. Please help me fix this so I can at least use wi-fi again. By the way this happened suddenly on its own 2 days ago.
Did you ever resolve this?
I am having the exact same problem now.
Even though I have wifi calling turned off, if I have the phone connected to wifi it is using wifi for the calls.
Annoying as hell.
audri5 said:
Anybody know how to fix this. I cant use wi-fi anymore because it turns on hd voice, grays out my network bar signal, and makes calls unintelligible. T-mobile had me disable "answer with voice" and wi-fi. She said this is a problem with wi-fi calling but I dont use that. I only had it set to use wi-fi if I left a good cellular area. That is off now too. Please help me fix this so I can at least use wi-fi again. By the way this happened suddenly on its own 2 days ago.
Click to expand...
Click to collapse
PanamaPaul said:
Did you ever resolve this?
I am having the exact same problem now.
Even though I have wifi calling turned off, if I have the phone connected to wifi it is using wifi for the calls.
Annoying as hell.
Click to expand...
Click to collapse
Anyone got updates on this? I just started getting bitten by this a couple months ago when I flashed from stock to DarthStalker (JB version not KK).
Any news about this?
HD voice
HD voice is set by the switch from the tower you are connected to, long story short if the backhaul from your tower is microwave and the person you are calling is on a tower that is Ethernet backhaul it won't sound right. Also if your in a Samsung owned market and the other person is in a ALU, pioneer, Ericson etc it won't sound right lastly the Samsung phones have 3 or more microphones on them for background and other noises to be muted so the over correction messes with HD calling and lastly wifi calling is using VoWifi and literally running a VPN from your ISP to T-Mobile so your bypassing the switch and hd voice isn't an option, so when you swap sim cards out the root system(boot straps and firmware for the motherboard is designed for t-mo switch and network and is wrote to look for t-mo) so the unlocked sim is just a software unlock to allow something else to be the read
---
I worked in the cellular telcom industry for years and HD calling is a nightmare, wifi calling is even worse because of e911 compliance and the fcc. I forgot to mention that if you have a phone case in like a loose fitting silicone sleeve type or the rubber shell on an old otterbox that's loose the vibration from your voice can cause static in the mic from the rubber vibrating by the charge port (old product known issue with noise cancelation on several phones)
---------- Post added at 04:41 AM ---------- Previous post was at 04:22 AM ----------
I forgot to tell you that normally when you don't have the ringing when your calling out it is a network based issue.
It could be a nesting issue(where your phone is thinking its on a tower in the next town) so with the phone on pull the sim out(if you have to pull the sim power on wait 60 seconds then power off) then turn the phone off and reinstall the sim, an issue for the market your in, the network may think that your still using wifi calling and it never fully turned it off in the network( however by simply turning the switch off it won't disable it you have to update the emergency address and look below that and choose disable( if your software is newer the platform for wifi calling by Samsung is codenamed waterpolo and there is a crap ton if known issues with it) lastly if you phone has native and Samsung wifi calling (found on the GS6/note 5 so if you have it it would be by update only) you would have to totally reset the phone and have to-mo open a network trouble ticket for a tier 3 or higher to call you back and resolve
I'm having issues when on WiFi and LTE Enabled, the phone does not get any phonecalls, missed phonecalls do not show and SMS arrive late (my carrier has the option to notify me missed calls, but yesterday the message got me 10 minutes after the call).
After searching, I've found out something similar happened to nexus 4-5, when WiFi is ON, LTE is ON, and the phone is in Sleep Mode but nothing on Zenfone 2. Have a friend with ZF2 that confirmed it happens sometimes but we doubt if it' s a phone issue or carrier issue.
Getting the network mode to 2G/3G seems to fix it, but it misses the LTE
try to restart the phone (?)
I reboot my phone every couple of days, but the bug sometimes appears in the phonecall right after rebooting
What messaging app are you using? I know I miss messages from my wife when I had textra in the "off" state with autostart manager. When I told it to start when the phone boots it started getting the text messages and mms's right away. Are you using a VPN or do you have weak signal and what firmware are you using?
make sure phone is allowed 2g/3g/4g all. If you restrict it to 4g only you will face such issues.
harpreet.s said:
make sure phone is allowed 2g/3g/4g all. If you restrict it to 4g only you will face such issues.
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I usually reboot in the mornings. But I US Google voice so the issues never really show up.
Stock FW (was on 168, now I'm yesterday patched versopm) , Stock SMS, no VPN, and set to 2G/3G/4G
As I said, the problem is fixed when I'm on 2G/3G, but it kinda loses the point to have an LTE plan
can you test with 4g on and wifi off.What carrier are you on. Because carriers can use wifi and lte combo in case you have same carrier providing both facilities.
harpreet.s said:
can you test with 4g on and wifi off.What carrier are you on. Because carriers can use wifi and lte combo in case you have same carrier providing both facilities.
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I'm on Uruguay Antel and it does not offer any combo whatsoever, voice calls are usually switched over to 3G when I'm on LTE, but somehow the network or my phone fails to switch sometimes