Computer doesn't recognize Zenfone 2 ZE551ML - ZenFone 2 Q&A, Help & Troubleshooting

My Asus Zenfone 2 phone crashed. The fastboot mode screen came when it was turned on. I hooked it up to my computer to install the software,
but my computer can't see my phone. I installed all the necessary intel and asus drivers. Still haven't seen.
The fastboot mode screen opens every time I start the phone or try to enter recovery mode.
Please help me.
Thanks.
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Hello all
I get an Asus ZenFone 2 (ZE551ML) model Z00AD
A custom ROM (i don't know which one) had been installed on the phone, with this ROM the phone was not detected by computer (many cable tested)
After some tried to flash TWRP and the bootload, now I have only access to to the fastboot menu, what i choose I return to this menu.
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