Will the audio dropout issues on Shield ever be fixed? - Shield Android TV General

Its very easy to see and only happens on the Shield. If you are playing an DD 5.1/TrueHD/DTS-HD content on the Shield, via Plex/Emby/any app using Android player, and you have a receiver connected via HDMI for output - then whenever you pause/ffwd/seek, the audio will be lost and AVR has to switch modes and it causes dropouts for 2-3s.
There are also other kind of audio dropouts while playing content. This doesn't happen with other Android based devices like FireTv.
This has been posted on the Shield forums as well but no one knows if there's a fix. If you do a google search you will find many many posts about this on many forums including official Nvidia forum.
Because of this the Shield, which is supposed to be the best, becomes very annoying to use.

ECrispy said:
"There are also other kind of audio dropouts while playing content"
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Nope.
ECrispy said:
"Supposed to be the best"
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Click to collapse
Correct.
Recommendation: Use a different player, cause clearly this device is not for you.

Nvidia also responded to this.
And it's out of their hands.
This is expected behavior.
Shield switches to passthrough for Netflix/kodi/plex and then back to stereo for the ux when there is no incoming audio.
As you’ve found, there’s nothing you can do for this on the shield end and the Gap independent on your receiver.
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Shield has no license to decode or encode DD. We won’t be changing this behavior. Apps of course could continue sending audio to us and if they do, well keep the stream open and continuing passing it through but when we have no audio to pass through, we stop passthrough.
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Related

No sound when playing prime movies

I have 2 major problems:
1. amazon prime movies have no sound, and sound works properly every where else.
2. I cannot download amazon apps from amazon fire TV home screen, it won't even let me click into them to see the price.
Looking for some help what it could be.
Notable tweaks:
I have a rooted device with nova launcher, xbmc, rboxs module google play store module. And various other apps.
Not knowing how you are hooked up, that is hard to speculate about. One thing though, some movies are encoded with Dolby Digital Plus and not all equipment can handle it. The AFTV also has an Optical Out so one can get Dolby Digital instead. I pitched my Roku3 I for this reason. I could not get surround from Netflix movies. Had to to opt for Stereo.
Here's more info, I don't think its the way I'm hooked up. I have aftv HDMI to TV then fiber optics to sound bar. Appears to be software or something. Any one else had this problem?
bumpaudio said:
Here's more info, I don't think its the way I'm hooked up. I have aftv HDMI to TV then fiber optics to sound bar. Appears to be software or something. Any one else had this problem?
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It's still a little hard to diagnose with that info. Could be the HDMI so you'd try a different cable (higher quality if possible)
I'm sure you've tried rebooting by now but sometimes that fixes lots of issues, in fact I've fixed some sound issues with a simple reboot. Other times I've unplugged it for a short period of time then plugged it back in.
The only other thing is lots of people have complained of netflix/prime video playback but I don't think the sound was the problem for any. The fix there, that I know of is go to amazon video in apps section, clear data 3 times, unplug 10 seconds then it works.
But I'm just hoping I might help. Based on the info I'm just taking a stab. Of course you might eliminate the sound bar or try a different tv if possible to rule out software like you suspect. Good luck.
Since you have Optical connected to your soundbar is Optical selected in AFTV Settings for sound output? Just asking.
No offense taken, thanks for your suggestion! I have ruled out the cables, I got the apps to work, it was a module that puts the amazon app store on that was causing other apps not being able to install.
So now its just the sound not working only while watch amazon prime videos, the sound works in every other app!
OK its all fixed you were right sound out put all it was. Went thru the trouble shooting tips here
http://www.amazon.com/gp/help/customer/display.html?nodeId=201452570
bumpaudio said:
OK its all fixed you were right sound out put all it was. Went thru the trouble shooting tips here
http://www.amazon.com/gp/help/customer/display.html?nodeId=201452570
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Click to collapse
DD+ is a nightmare for many with equipment a few years old. it is HDMI only and meant for 7.2. Kind of overkill for many. It is supposed to backward compatible to DD 5.1 but not in many instances. Had to ditch my Roku3 because of it but found the AFTV which is more fun anyway.
Film ve dizi seyret
Dizi filmler sinema filmleri için site önerebilirmisiniz acaba?
Sound fixed
bumpaudio said:
I have 2 major problems:
1. amazon prime movies have no sound, and sound works properly every where else.
2. I cannot download amazon apps from amazon fire TV home screen, it won't even let me click into them to see the price.
Looking for some help what it could be.
Notable tweaks:
I have a rooted device with nova launcher, xbmc, rboxs module google play store module. And various other apps.
Click to expand...
Click to collapse
Take a look at the amazon tab. I found a crossed out speaker icon on it. right click to unmute and then turn up the sound. worked for me. Check out chrome://flags/#enable-tab-audio-muting

[Q] Netflix Bluetooth sync problem

When I watch any Netflix streaming video via Bluetooth stereo earphones, the audio lags behind the video by 200-300 ms (very noticeable when anyone's talking). The same Bluetooth earphones have no audio lag when I play videos that are on the phone itself, or when I stream from other services such as YouTube. Conversely, when I watch Netflix using the phone's speaker or using wired earphones, there is also no lag. The lag only occurs with Netflix and Bluetooth combined.
I don't recall whether I've tried Netflix via Bluetooth earphones before, so I don't know whether this problem predates the Lollipop upgrade.
Anyone else have this problem, or a solution?
I'll test this tonight worth my Bluetooth headphones.
Jspex said:
I'll test this tonight worth my Bluetooth headphones.
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Thanks. And I forgot to mention that I've tried the obvious fixes (clearing cache/data, reinstalling the Netflix app, re-pairing the BT earphones).
Sounds good. I've not had any issues with 5.0.1 yet so if I run into a problem like yours then we'll have a bit more to go on.
Without being able to do it now I'll educate a guess that if I have the same problem then it's a netflix.apk issue over a Bluetooth protocol issue.
No issues for me. Sorry buddy.
*I've tried netflix,hulu, amc, comedy central and Uverse and haven't had a latency on my headphones yet.
When you took the update did you clear your cashe through recovery?
Jspex said:
No issues for me. Sorry buddy.
*I've tried netflix,hulu, amc, comedy central and Uverse and haven't had a latency on my headphones yet.
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Click to collapse
Ok,, thanks for checking. For me, it only happens with Netflix and Bluetooth.
Jspex said:
When you took the update did you clear your cashe through recovery?
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Click to collapse
No, maybe I'll try that. But I do see on various forums that many people, on various devices, have been having this same problem since 2012--a problem that's specific to the combination of Netflix and Bluetooth. Some people's Bluetooth headsets don't have the problem, though.
So I doubt it's related to Lollipop, but I may clear the cache just in case.
EDIT: Cleared the cache partition in recovery, didn't help.
Yeah, sounds like it's your headset and Netflix not liking eachother.
Jspex said:
Yeah, sounds like it's your headset and Netflix not liking eachother.
Click to expand...
Click to collapse
Could be. I tried a second BT headset and it had the same behavior. But it's conceivable that many kinds work with Netflix and many kinds don't.
Apparently this is a known, longstanding problem with the Netflix app. See the following thread (especially chrispitude's detailed post):
http://androidforums.com/threads/sound-delay-when-watching-netflix.822226/
I did a factory reset (wiping the cache from recovery both before and after), but I still get the Netflix Bluetooth lag. Oh well.
Netflix tech support says it's not their problem.

Bluetooth music stutter

I've had some stutter with music playback through my bluetooth speakers. I have 3 and it happens with all of them. I have a subscription to Spotify and noticed it there. I tried Play Music and it stuttered too. I put a few albums on the phone to see if that made a difference but it didn't. It's not bad, just here and there but enough of a problem that I'm not going to put up with it. I did a reset but that didn't help. If it's a bad phone, I'll return it. I would think if others have had a problem I'd see someone commenting on it. Has anyone listened to music via bluetooth and had either an occasional stutter or a smooth experience? I've used the speakers with my Moto X and they've been good so I know they are ok. I appreciate any comments. I love the phone but need my BT tunes.
I've never used Bluetooth and have not had an issue here or there. It happens with every device out there. It comes with the territory of using Bluetooth.
AndrasLOHF said:
I've never used Bluetooth and have not had an issue here or there. It happens with every device out there. It comes with the territory of using Bluetooth.
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I have to disagree, my xperia z3 was awful for this. So far I have not had any issues with my Pixel XL and I use it for my 1 hour commute twice a day aswell sporadically throughout the evenings/weekend. Could range be an issue for you? or perhaps a crowded 2.4GHz band?
I have the same issue. I just assumed it was the crappy headphones I use. It happened on the 6p I had. Seems it happens mostly when I put my hand on the glass window like I'm causing interference
Mdizzle1 said:
I have to disagree, my xperia z3 was awful for this. So far I have not had any issues with my Pixel XL and I use it for my 1 hour commute twice a day aswell sporadically throughout the evenings/weekend. Could range be an issue for you? or perhaps a crowded 2.4GHz band?
Click to expand...
Click to collapse
Thanks for the reply, my phone is a few feet from the speaker and there is a stutter every few minutes. I'm at home, not a lot of network traffic. Apparently not a problem with others judging by the lack of comments. Thanks again.
If you have any xmas lights or similar (we have decorative LEDs) close to your speakers or between your phone and the speakers these can have an affect. I had to move my WiFi hub last Christmas as the Xmas tree was causing havoc!
dmb219 said:
I've had some stutter with music playback through my bluetooth speakers.
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Click to collapse
I have the same issue. Rare but it does exist. This phone or the O/S is noted for B/T issues.
I have SkullCandy headphones and a 2015 Huyndai Veloster Turbo and it happens on both.
dmb219 said:
I've had some stutter with music playback through my bluetooth speakers.
Click to expand...
Click to collapse
Listening to music on BT headphones.
I've got a Huawei watch attached over BT. As long as I don't add a 3rd device playback is fine for me.
If I add a 3rd device, typically either a Mac or PC (e.g. Surface) then every 30 seconds or so there will be a stutter. Even though those devices aren't sending audio, there is enough chatter to cause an issue.
Yep - BT audio skips with my BT headset and 3 different BT speakers. All of these BT devices worked perfectly with previous phones, and I listen to music quite a bit, so it's truly a accurate comparison.
I have contacted Google and they have only suggested the most obvious things - none of which had any affect. Tossing cache, tossing all pairing and re-pairing. Latest was a Factory Data Reset and I just don't have the time for that now. Other Pixel owners report that same BT issues - some with pairing (which I don't have) and skipping/dropping signal.
I've found that 2 of the 3 speakers I have stutter, the ue seems to be OK. My son's Pixel had the same issue so it's not a bad phone. I guess I need to decide if I'm going to put up with it or not.
A cheap chromecast audio would fix this for you
I've noticed similar issue. Bluetooth stuttering. S7 never did it. Pixel xl does. Reboot phone fixes it for a while.
Might be Spotify memory leak. Not tested if Google Play also does it but will test that.
Same issue here with the bluetooth in my car
I have noticed the same problem a couple times, I cannot pin it down. I though it was the speaker, which is a fairly cheap one. I will test it more and see if I can find a pattern?
I just think BT for Android needs to be worked on. Same behavior on Nexus devices.
As someone pointed out a while ago, turning off wifi seems to stop the stutter. That causes you to keep an eye on your data use though. Hoping for a fix.
I will try that but I stream music a lot, that would seem to run up a lot of data.
dmb219 said:
As someone pointed out a while ago, turning off wifi seems to stop the stutter. That causes you to keep an eye on your data use though. Hoping for a fix.
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Click to collapse
Okmed said:
I will try that but I stream music a lot, that would seem to run up a lot of data.
Click to expand...
Click to collapse
Yea, that's not a very good solution.
My old headphones were BT4.0. the new ones I just got are 4.1. so far my newer ones dont stutter when I cover the glass. I still get some stutter here and there but i think that's just interference.
I have not experienced any issues with stutter or connectivity when streaming to my Lexus GS and paired to my LG watch - while using GPS/Navigation/Waze. I came from the HTC 10 which had MAJOR issues with this combination.
-Pixel XL (NDE63V)
edit: spelling

Bluetooth Out of Sync with Video

Does anyone else have this issue if watching videos through BT and the audio isn't synced up properly with the video?
Don_Perrignon said:
Does anyone else have this issue if watching videos through BT and the audio isn't synced up properly with the video?
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Audio syncs up fine through both car and headset Bluetooth for me. Might get off sync rarely but a pause and play fixes it immediately.
Sent from my Pixel 2 XL using Tapatalk
Yes
Yes, there's a consistent audio delay of a few seconds with my car (Infiniti q30, in case that's relevant) regardless of whether there's a video playing on the screen (noticeable e.g. when pausing podcasts, switching to a different song, as well as when audio should be synced with a video playing on-screen). No noticeable delay with other Bluetooth audio devices e.g. anker or taotronics earphones.
Any suggestions for workarounds? There are obviously video players that allow modifying the audio offset, but that doesn't help with e.g. netflix or similar streaming.
My wife's Note 8 and my old OnePlus 3T also have same issue...
Have had that with any phone I have. Most likely car specific issue not phone specific.
I was under the impression this was always the case with Bluetooth.
pilotgav said:
I was under the impression this was always the case with Bluetooth.
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Click to collapse
Not until I got this phone. I wonder if it's anything to do with me adjusting codecs in the dev settings.
Sent from my Pixel 2 XL using XDA-Developers Legacy app
theycallmerayj said:
Have had that with any phone I have. Most likely car specific issue not phone specific.
Click to expand...
Click to collapse
Possibly. I will test with a few other phones.
Its always the Bluetooth device, not your phone. I had Beats Studio Wireless and there was always sync issue. Updated headphones' firmware and sync issues were gone. So it is the Bluetooth device that makes video and audio out of sync
aq88 said:
Its always the Bluetooth device, not your phone. I had Beats Studio Wireless and there was always sync issue. Updated headphones' firmware and sync issues were gone. So it is the Bluetooth device that makes video and audio out of sync
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Click to collapse
Except, I made this thread with everything being out of sync on this phone. Same devices were fine with the Nexus 6.
Sent from my Pixel 2 XL using XDA-Developers Legacy app
Don_Perrignon said:
Except, I made this thread with everything being out of sync on this phone. Same devices were fine with the Nexus 6.
Click to expand...
Click to collapse
Oh. Sorry to hear that. Its all fine on my Pixel 2 XL though. I think you should contact Google
theycallmerayj said:
Have had that with any phone I have. Most likely car specific issue not phone specific.
Click to expand...
Click to collapse
It can definitely be. My 2013 Passat has no delay but my wife's 2016 ILX has a good 2-3 seconds audio delay. Asked if there was some kind of software update but they said no.
Don_Perrignon said:
Does anyone else have this issue if watching videos through BT and the audio isn't synced up properly with the video?
Click to expand...
Click to collapse
I have this same issue. All 3rd party apps I use with my Bluetooth headphones aren't synced properly, and there is some audio delay
Strangely enough, the delay is almost non existent on apps made by Google....

Bluetooth audio stutter/skipping

This is incredibly frustrating. I had none of these issues with bluetooth on my S8+ whatsoever.
So one annoying thing that stood out was the bluetooth on this device. It keeps skipping and stuttering tracks whenever I play it on my Bose QuietComfort 35. It's normal on all my other wired cans but I usually use the QC35 alongside my phone during commutes.
Just to clarify, I'll list down all the "fixes" that I've tried. Obviously NONE of them fixed, or even alleviated the problem.
Cleared cache (this one just doesn't make sense imo)
Removed battery optimization on my music apps
Turned off WiFi & Bluetooth scanning
Switch Bluetooth audio codecs
Updated to 4.7.6
and PLEASE... if you DON'T have this problem, do NOT post how you DON'T HAVE THIS PROBLEM here, I'm looking for fixes, not jokes. Thank you.
I also have a QC35 and I don't have any issue but I post anyway
Joking aside I'm using 4.7.6 and my QC35's firmware is 1.3.4 and using the HBC codec.
What's your bose firmware ?
What do you use as a music player ? (I'm using the default Google Play music)
And what do you mean my "It's normal on all my other wired cans" ? Why would wired headphones have stutters ?
raptor2003 said:
I also have a QC35 and I don't have any issue but I post anyway
Joking aside I'm using 4.7.6 and my QC35's firmware is 1.3.4 and using the HBC codec.
What's your bose firmware ?
What do you use as a music player ? (I'm using the default Google Play music)
And what do you mean my "It's normal on all my other wired cans" ? Why would wired headphones have stutters ?
Click to expand...
Click to collapse
Everything's the same as you except I use PowerAmp as my music player and SoundCloud for streaming (both stutters/skips as well). I stated that I didn't have this problem on my wired headphones just to clarify.
I notice the problem most when I'm commuting and I have mobile data turned on. It went even more haywire when I downloaded something on Google Drive. Hopefully it gets addressed with Android Oreo and the official Bluetooth audio codecs being implemented.
Oh bad me I read the you said it was normal to have stutters while being red... Night too short.
I'll trying PowerAmp to see how it goes.
raptor2003 said:
Oh bad me I read the you said it was normal to have stutters while being red... Night too short.
I'll trying PowerAmp to see how it goes.
Click to expand...
Click to collapse
I think it has something to do more with the connections. It goes even bonkers when I'm moving around rather than laying in one place.
EpsilonT51b said:
This is incredibly frustrating. I had none of these issues with bluetooth on my S8+ whatsoever.
So one annoying thing that stood out was the bluetooth on this device. It keeps skipping and stuttering tracks whenever I play it on my Bose QuietComfort 35. It's normal on all my other wired cans but I usually use the QC35 alongside my phone during commutes.
Just to clarify, I'll list down all the "fixes" that I've tried. Obviously NONE of them fixed, or even alleviated the problem.
Cleared cache (this one just doesn't make sense imo)
Removed battery optimization on my music apps
Turned off WiFi & Bluetooth scanning
Switch Bluetooth audio codecs
Updated to 4.7.6
and PLEASE... if you DON'T have this problem, do NOT post how you DON'T HAVE THIS PROBLEM here, I'm looking for fixes, not jokes. Thank you.
Click to expand...
Click to collapse
I think I saw somewhere it's an issue with aptx HD, try to force Bluetooth codec in advanced settings to aptx or sbc.
vkass said:
I think I saw somewhere it's an issue with aptx HD, try to force Bluetooth codec in advanced settings to aptx or sbc.
Click to expand...
Click to collapse
I just said that switching Bluetooth codecs didn't work.
I'm having Bluetooth quality issues as well, particularly crackling and skipping. I noticed that if I download a file while streaming the quality will drop dramatically and the audio stream will crackle like crazy. I have tried all three codecs in nougat to no avail.
Should I upgrade to Oreo to get this sorted? Do custom kernels cause issues with the quality?
Thanks.
OnePlus 5t, theOne 7.1.1 (stock basically), viper4arise and Dolby
Update: when into EX Kernel Manager (specifically under the misc I/O settings), and change the I/O from ZEN to FIOPS. Not once has the music stuttered since, though I have only tested on SBC. If I get more results I'll bring them in.
Please note - I am on blu_spark, and I honestly do think it may have been the cause of the bluetooth skips/scratchiness. I turned off Dolby Atmos and Viper just to be sure.
Latest Oreo Beta build. Stream bluetooth, Pandora, iHeart and talk on the hands free no problems here. Lexus CT200h vehicle.
Would really check your cars manufacturer website. Most have a section where you can download latest firmware to a USB and flash your car to ensure you have the latest bluetooth firmware.
Working flawlessly on my car.
Anyone have any experience with the Oreo update?
Since updating to 4.7.6, I've experienced the following issues:
despite being connected to a bluetooth device, sound still comes out of phone speakers
static/distortion for a few minutes when initially connected to my car (2017 Chevy SS)
Upon connecting to car bluetooth, randomly the phone will call my phone number
I can usually fix these issues by either going into airplane mode for a minute or two or rebooting. Sometimes, I have to do this multiple times.
I've cleared cache but made no difference and I don't want to have to factory reset after every single update. Is it possible to flash factory images without nuking your data? You can do this with Google's Nexus/Pixel factory images.
I've got a different problem with 8.1 and BT audio. After upgrading to android 8.1, suddenly my car audio system doesn't receive songs data (artist, song, album). It's just display "no title".
Does anyone encountered similar issue?
raven6679 said:
I've got a different problem with 8.1 and BT audio. After upgrading to android 8.1, suddenly my car audio system doesn't receive songs data (artist, song, album). It's just display "no title".
Does anyone encountered similar issue?
Click to expand...
Click to collapse
Ugh, exact same issue. I don't suppose you're using a car with a UConnect system in it? Dodge, Jeep? All those crappy brands?
I am able to make phone calls just fine but I can't stream audio to save my f**king life. This happened right after the upgrade to 8.1 and latest update did nothing to fix this nor did it mention the issue. Has Oneplus even acknowledged the issue?
Im actually having the same exact issue, with Uconnect on a 2017 Chrysler 300s. Bluetooth skipping and sounds like crap. Have tried pretty much everything so far and no fixes
this what happen to me ...bluetooth to speaker klipsch ... sometimes got crack sound ...i mean wtf
Has anyone been able to figure this out? I'm still experiencing issues as well. OP5T and QC35.
I've been working OP support for almost 2 months via email and the cannot figure out how to fix this for be BT CALLS sound terrible,
I'm having problems with Bluetooth in a ford fiesta 2015. The phone is on 8.1.0 stock, no root. The device itself connects to the car perfectly, but fails to download the phone book, and says I loose signal when trying to make a call. The device registers that I've asked to call a certain person but nothing else happens afterwards.
I didn't have this problem on 5.0.4

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