OK Google not working - Google Pixel 2 XL Questions & Answers

Not sure what happened, but ok google is not working anymore.
Tried to turn on voice match, but when I have to day "ok google" to train phone with my voice, it does nothing, as if phone can't hear my voice. Yet I can make phone calls or I can use Assistant by pressing search bar.

thegios said:
Not sure what happened, but ok google is not working anymore.
Tried to turn on voice match, but when I have to day "ok google" to train phone with my voice, it does nothing, as if phone can't hear my voice. Yet I can make phone calls or I can use Assistant by pressing search bar.
Click to expand...
Click to collapse
Have you tried:
Clearing app cache/data for the google app, google play store, and google play services for starters?
And/or cleaning the google app cache/data, then uninstalling, rebooting, then install the google app again?

Badger50 said:
Have you tried:
Clearing app cache/data for the google app, google play store, and google play services for starters?
And/or cleaning the google app cache/data, then uninstalling, rebooting, then install the google app again?
Click to expand...
Click to collapse
You cannot uninstall Google app on pixel phones...
Tried cleaning cache to no avail...

I have beta version of Google app 10.41.7.21 so maybe this could be the problem?

thegios said:
I have beta version of Google app 10.41.7.21 so maybe this could be the problem?
Click to expand...
Click to collapse
I am also using the beta version and I'm not having any problems. I saw where you said that the Google app couldn't be uninstalled but you can disable it. If you do that it will uninstall all updates and put it back to the original version and then you can enable and update it again. Another thing you can try is clearing all app data from the Google app and Google play services. If that doesn't work you try doing the same thing to the OK Google enrollment, T Google enrollment and X Google enrollment apps. All of those play a roll in OK Google working correctly. Reinstalling the latest factory image with the -W removed would be the next thing I would try. If none of those work reinstalling the latest factory image with the -W in place should fix it. Of course that will completely wipe your phone.

Clearing data did the trick

Related

Google play services and gaps problem

This morning Google play services and Google play store both stopped unexpectedly while I was on the Amazon app store. And now both are constantly giving me this message. I cannot open up the play store due to obvious reasons. I am running ecliptic kit Kat. I have not installed anything new in over a month. I have tried fix permissions with room manager but it didn't help. I've rebooted my phone, no help. I don't want to have to reflash this room but if I have to I will. While typing in this the messages appeared over a dozen times.
Sent from the One and Only
sacnotsack said:
This morning Google play services and Google play store both stopped unexpectedly while I was on the Amazon app store. And now both are constantly giving me this message. I cannot open up the play store due to obvious reasons. I am running ecliptic kit Kat. I have not installed anything new in over a month. I have tried fix permissions with room manager but it didn't help. I've rebooted my phone, no help. I don't want to have to reflash this room but if I have to I will. While typing in this the messages appeared over a dozen times.
Sent from the One and Only
Click to expand...
Click to collapse
Do you have Titanium Backup installed? If so use it to wipe data on both apps, then reboot.
NotATreoFan said:
Do you have Titanium Backup installed? If so use it to wipe data on both apps, then reboot.
Click to expand...
Click to collapse
After doing that, it still didn't work. So I went into settings then accounts and unchecked everything that was set up to sync, then rechecked everything then it worked. Thanks for the help.
Sent from the One and Only

Okay Google Everywhere

hey everyone
i am currently trying to get the okay google everywhere function to work. i am running a hispasian 4.4.4 rom which works great. i have tried the tricks posted online and i get nothing.
i am running the 3.6.14 version of google now and google play store 4.9
on my google now app it shows okay google detection in the settings and when i click that all i get is the from google search app ( say okay google to start a voice search from the app).
but when i back out of that i have the audio history feature which says required for features such as using ok google to start a voice search from any screen. i have that feature turned on.
i dont know if im doing somethin wrong or if my play store needs to be updated or what?
thanks
- dan
only update is i can set up my voice to record it with the ok google 3x.
the app says its all set after i do that but i cant turn on the feature in the ok google detection. it keeps saying from google search app.
i even updated my play services to the most current that came out on 10/2
ctdan713 said:
only update is i can set up my voice to record it with the ok google 3x.
the app says its all set after i do that but i cant turn on the feature in the ok google detection. it keeps saying from google search app.
i even updated my play services to the most current that came out on 10/2
Click to expand...
Click to collapse
I'm running the same version of google now. From the "OK Google" Detection screen, there should be 3 option boxes. Sounds like you only have the 1st one, From Google Search App. You're missing From Any Screen and From Lock Screen. Maybe uninstall and reinstall Voice.
From Any Screen messes up my voice (chipmunk like) in programs like Skype. So it might not be a big loss for you.

[SOLVED] Google Play Store has stopped !

Hi everyone,
I followed the instructions to install google play store and was enjoying the fire phone with all my fav google apps for 4 months. But I do not know what happened, I constantly get Google Play Services has stopped. I click OK and it doesn't go and the phone is pretty much unusable. I have also tried to do factory reset and again install. The moment i install the basic 4 apps and open google play store for signing up, it starts updating Google Play services and i have the issue again. When i downgraded google play services to a lower version, I wasn't able to use any Google apps.
Has anyone faced similar problem ?? Any solution ?? Any ideas ??
The Hardware is so worth for $200 .... a nice phone but now its troubling me a lot ...
Update:: :thumbup:
Thanks for all your valuable suggestions... When I installed 7.0.99 the problem was fixed. But then it works get auto updated and cause issues. I used to uninstall and re install manually once every 12 hrs....
But received an update Fire OS 4.6.1 and after that the issue for resolved. Latest Google play store works fine. And new OS version has many new features included.. Quite good..
manojvasanthram said:
Hi everyone,
I followed the instructions to install google play store and was enjoying the fire phone with all my fav google apps for 4 months. But I do not know what happened, I constantly get Google Play Services has stopped. I click OK and it doesn't go and the phone is pretty much unusable. I have also tried to do factory reset and again install. The moment i install the basic 4 apps and open google play store for signing up, it starts updating Google Play services and i have the issue again. When i downgraded google play services to a lower version, I wasn't able to use any Google apps.
Has anyone faced similar problem ?? Any solution ?? Any ideas ??
The Hardware is so worth for $200 .... a nice phone but now its troubling me a lot ...
Click to expand...
Click to collapse
Update the os to the 4.6.1 update available on xda and install the Google apps on that , it works fine for me
I have a similar problem. I am 3.6.8. Did updating to 4.6.1 resolve the issue?
Same issue here. I have tried upgrading to 4.6.1 and reinstalling all the versions of Play Services, Services Framework, Account Manager, and Play Store that allegedly are working for other people, and still broken. Hangouts no longer works (a deal breaker for me), not even Play Store is working correctly. I'm currently stuck in "version hell" with these services. One version of this breaks this version of that, etc etc etc.
Can anyone who still has a functioning Fire Phone please post the point release of all of their services?:
Google Account Manager
Google Play Services
Google Services Framework
Google Play Store
Hangouts
Thank you!!
trpt4him said:
Same issue here. I have tried upgrading to 4.6.1 and reinstalling all the versions of Play Services, Services Framework, Account Manager, and Play Store that allegedly are working for other people, and still broken. Hangouts no longer works (a deal breaker for me), not even Play Store is working correctly. I'm currently stuck in "version hell" with these services. One version of this breaks this version of that, etc etc etc.
Can anyone who still has a functioning Fire Phone please post the point release of all of their services?:
Google Account Manager
Google Play Services
Google Services Framework
Google Play Store
Hangouts
Thank you!!
Click to expand...
Click to collapse
The versions I currently have installed on my Fire Phone are:
Google Account Manager 4.0.3-239410
Google Play Services 7.0.99 (1809214-036)
Google Services Framework 4.0.4-338691
Google Play Store 5.3.6
I don't used Hangouts, but this is the version that installed on my phone when I downloaded it:
Hangouts 3.1.89134953
jack9955 said:
The versions I currently have installed on my Fire Phone are:
Google Account Manager 4.0.3-239410
Google Play Services 7.0.99 (1809214-036)
Google Services Framework 4.0.4-338691
Google Play Store 5.3.6
I don't used Hangouts, but this is the version that installed on my phone when I downloaded it:
Hangouts 3.1.89134953
Click to expand...
Click to collapse
My phone is working and I have the exact same versions as listed above.
Xyth said:
My phone is working and I have the exact same versions as listed above.
Click to expand...
Click to collapse
Thanks all. I have installed the apks for those versions, and for a brief while everything worked, even hangouts. Then Google Play Services AUTOMATICALLY updated itself to 7.3. Now everything is broken again. I have "Do not auto update apps" picked in Google Play. Is no one else having this issue?
trpt4him said:
Thanks all. I have installed the apks for those versions, and for a brief while everything worked, even hangouts. Then Google Play Services AUTOMATICALLY updated itself to 7.3. Now everything is broken again. I have "Do not auto update apps" picked in Google Play. Is no one else having this issue?
Click to expand...
Click to collapse
Mine just updated to the new services version and Play store now just opens to a blank whitescreen. Hope google fixes this soon.
playstore 5.3.6 on fire os 4.6.1
Latest Google play store won't load
Just updated and got the wonderful White screen. Grrrrrr... Did the Fire update to see if I could finally get Android Wear and now this. Hopefully a giant brain here will fix it. No pressure.
no1tmorrow said:
Just updated and got the wonderful White screen. Grrrrrr... Did the Fire update to see if I could finally get Android Wear and now this. Hopefully a giant brain here will fix it. No pressure.
Click to expand...
Click to collapse
Sideload the latest wear app and it should work, Google services seem to work fine just playstore having problems, other Google apps should run Android wear apk http://www.apkmirror.com/apk/google-inc/android-wear/
I loaded it and when I launch it I get, "Update the Google app on the Play Store. Then open Android Wear again.". If I click Cancel it closes. If I click Ok it opens amazon appstore. Can't get past the message box. Did I miss something?
Thanks again Giant Brains
Thom
kieranc88 said:
Sideload the latest wear app and it should work, Google services seem to work fine just playstore having problems, other Google apps should run Android wear apk
Click to expand...
Click to collapse
Hangouts is also not working. I get to my list of conversations and can open one, but the text box at the bottom is missing.
As of this morning I have the same issues. Play Store 5.4.12 sits on the white screen, hangouts shows groups but no conversations in them. All other Google apps that i have seem to work so far.
no1tmorrow said:
I loaded it and when I launch it I get, "Update the Google app on the Play Store. Then open Android Wear again.". If I click Cancel it closes. If I click Ok it opens amazon appstore. Can't get past the message box. Did I miss something?
Thanks again Giant Brains
Thom
Click to expand...
Click to collapse
Ok I downloaded the 1.0.4 version dated December third then downloaded and installed the latest upload 1.0.5.1785466 (501785466 from apk mirror and installed over the December 3rd version and it ran fine but I don't have an Android wear watch to pair with it so I can't tell if it works fully
http://forum.xda-developers.com/showpost.php?p=60266619&postcount=21
kieranc88 said:
Sideload the latest wear app and it should work, Google services seem to work fine just playstore having problems, other Google apps should run Android wear apk
Click to expand...
Click to collapse
Got wear side loaded and did the 7.0.99 fix to make play store work. But when I launch wear application it says:
"Update the Google app on the Play Store. Then open Android Wear again."
If I choose Cancel the app closes
If I choose ok the Amazon store loads. I click cancel on it.
Then I have a blue box that I can't get to go away that says,
"To ensure the best voice experience on the Android Wear, please update your Google App" and then a button that says, "Update Your Google App" that will never go away.
no1tmorrow said:
Just updated and got the wonderful White screen. Grrrrrr... Did the Fire update to see if I could finally get Android Wear and now this. Hopefully a giant brain here will fix it. No pressure.
Click to expand...
Click to collapse
My brain is only medium sized so I can only offer half-measures. I get the white screen all the time. But, if I deinstall Play Store then reinstall it, it opens fine...but for only that session. As soon as you close it and try to reopen, white screen is there. So, I now have everything set up the way I want and have deleted Play Store. When I need it again will reinstall. It's an acceptable work-around until Amazon loosens the reigns a bit and learns to play nice with the kids from the Google neighborhood.
binetp said:
My brain is only medium sized so I can only offer half-measures. I get the white screen all the time. But, if I deinstall Play Store then reinstall it, it opens fine...but for only that session. As soon as you close it and try to reopen, white screen is there. So, I now have everything set up the way I want and have deleted Play Store. When I need it again will reinstall. It's an acceptable work-around until Amazon loosens the reigns a bit and learns to play nice with the kids from the Google neighborhood.
Click to expand...
Click to collapse
Do you happen to have an Android wear device? I want to buy one but if my fire phone won't work with it then I need to get a new phone prior to buying an Android Watch.
Yes. Updating OS solved the issue. :thumbup:
Sent from my SD4930UR using XDA Free mobile app

Google Apps Crashing

Hello. I have a Pixel XL 128 GB, purchased directly from Google. I'm on the 7.1 software. Recently (hard to nail down the exact date) several google apps began to crash. As of now, it is ONLY google apps, and only some of them. Apps crashing are : google photos, gmail, and "ok Google" assistant crashes when I attempt to use it. The Google app itself works, but as soon as I attempt the voice control, it crashes the app. I am rooted as well. I've rebooted and cleaned the google services, photos, and gmail caches with no relief from this problem.
Any ideas? I love my phone and really want to fix this problem!
Thanks all.
I have had this happen on other phones and I have been able to fix it by logging out of my Google account, wiping cache in settings-storage then rebooting and logging back into my account. I have never lost any data this way. Your mileage may vary, hope it fixes it for you.
Sent from my Pixel XL using Tapatalk
Long shot, but maybe these are related?
https://www.reddit.com/r/Android/comments/64wfkm/psa_the_google_apps_latest_update_is_broken_when/
aramisathei said:
Long shot, but maybe these are related?
https://www.reddit.com/r/Android/comments/64wfkm/psa_the_google_apps_latest_update_is_broken_when/
Click to expand...
Click to collapse
Thanks. I thought I was alone.:laugh:
Did you try clearing cache of those apps and logout of your Google account?
Ok, thanks for all the replies. I cleared the caches, all the history, etc. I also uninstalled all updates for the offending apps. Another weird thing I noticed is that Instagram also crashes the same way. But not OG+ (another instagram client) that seems to work just fine. It's weird that I can voice search from the Google app directly, and it doesn't crash, but when i use assistant, it crashes. I also deleted all google accounts, cleared caches, rebooted, and upon restarting, same issue. Any other suggestions? I'm at a bit of a loss here, and don't know why it is doing this.
I have the same problem. I get "Unfortunately, Whatsapp has stopped working" message and my app crashing while trying to open the message. I tried everything like factory reset, clear cache etc. but I'm not able to get rid of this problem. I'm also using Google Pixel smartphone.

AL00 EMUI 10 stable Google services broken

I recently received an update on my Chinese mate 20x. After the update, Google sync does not work and anyting reliant on Google servers is also malfunctioning. For example, WhatsApp cannot backup to Google drive, Google drive does not sync or backup and Google photos is also not working. I'm unable to sign in or switch accounts in the Google app. Tried the usual things like clearing cache etc but didn't help. I'm open to trying anyting and would like to avoid a hard reset. Anyone else having these issues? Any suggestions I could try? Thanks in advance
AL00 EMUI 10 no single Google relate problem here as before. Factory reset and try again
Zanr Zij said:
AL00 EMUI 10 no single Google relate problem here as before. Factory reset and try again
Click to expand...
Click to collapse
Thanks got the response. you upgraded and did a factory reset yourself? If so, is there a guide you followed after the reset on installing Google services?
Thanks again
It is possible because the China ROMs do not come with Google services. Just re-download and re-install the .apk file and it will be fine.
Google Play Store v. 17.5.18 Apk:
https://www.apkmirror.com/apk/googl.../google-play-store-17-5-18-release/#downloads
Thanks for the response has everyone. I just wanted to update and say that after doing a reset through the settings I reinstalled Google services and everything is working. As an added bonus, even my location history now works. It never did in the past.
seti007 said:
Thanks for the response has everyone. I just wanted to update and say that after doing a reset through the settings I reinstalled Google services and everything is working. As an added bonus, even my location history now works. It never did in the past.
Click to expand...
Click to collapse
how did u install google services? just via google play apk? or via google package install?
Sent from my Xiaomi Mi Max 2 (Oxygen) using Tapatalk
jbmc83 said:
how did u install google services? just via google play apk? or via google package install?
Sent from my Xiaomi Mi Max 2 (Oxygen) using Tapatalk
Click to expand...
Click to collapse
you need Google Play Service
https://www.apkmirror.com/apk/google-inc/google-play-services/google-play-services-19-6-68-release/
Google Playstore
https://www.apkmirror.com/?post_type=app_release&searchtype=apk&s=google+play+store
Google Calendar Sync
https://www.apkmirror.com/?post_type=app_release&searchtype=apk&s=google+calendar+sync
Google Contact Sync
https://www.apkmirror.com/?post_type=app_release&searchtype=apk&s=google+contact+sync
you can find all Google Apps and many others on the APK Mirror Page.
These are the most important ones
seti007 said:
Thanks for the response has everyone. I just wanted to update and say that after doing a reset through the settings I reinstalled Google services and everything is working. As an added bonus, even my location history now works. It never did in the past.
Click to expand...
Click to collapse
I reset my phone and installed google play store from apk but location history still doesn't work, how can you enable it ?
Howdy.
Have you managed to solve this? My EVR-AL00 came with Pie and it also had Google Play Store pre-installed with GMS Installer.
Once I had it updated to Android 10, Google Play Store stopped working. I reset the device, got the Google Play Store APK from APKMirror, and installed it.
Now that I have sync issues. Entering Google account profile returns Offline status. Also Google Contacts don't sync and Goodie Books shows connection error when you open the Books app. I can't get any book, the app displays white screen when you open it.
Other apps like GMail and GPay indicate no sync issues, however opening Google account profile from any of the app doesn't display anything on any tab excluding the first one. Also the first tab in profile shows that I'm offline. While I'm not, as I can browse web, chat with WhatsApp, send and receive mail.
Any clues on fixing that?
Here you have all necessary files
Here you have all necessary files : https://drive.google.com/folderview?id=1--UOIQ9ruZIPe3w7tq5o8-HecAlF0e-y

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