Hello,
the volume buttons of my mom's phone (Ascend Mate) don't work anymore and for an unknow reason the phone keeps constantly to enter into the android system recovery. The problem is that I can only reboot the phone but it repeats the loop again and again.
Is there a way, at least, to access to the documents folders of the phone to copy the data (images, video, etc)?
Is there a way to dismantle the volume buttons without opening the entire phone? Maybe the buttons could be detached from the body... I don't know...
Thanks for the help
Related
I need to send my phone in for repair but want to factory reset it first.
LCD cracked after a drop so I can't see ANYTHING on the screen, this is what is happening when I try reset:
1. Remove & replace battery
2. Hold volume down, then press Power whilst holding
3. Four seconds later release volume down
4. Press volume down
5. Press power button (Phone then vibrates briefly)
6. Press Volume Up
7. Wait for reboot....
Problem is that the phone doesn't seem to reboot no matter how long I wait (I never hear the start-up sound/no buttons become active.)!
I have WaveSecure installed, so I did a remote Backup to check if the phone had been reset but it hadn't, I still had data on there!! I have no performed a Remote Wipe with WaveSecure but I don't know if it deletes things like Saved Passwords from the browser!
I'm running the stock HTC 2.1.
Any help is appreciated, I really need to get the hard reset working!
Thanks!
Got it working
Not sure what I did but I kept trying it over and over and when I booted the phone and tried phoning it I realised the ringtone was back to default, so I did eventually get the hard reset working!
Hello guys
I have wildfire with android 2.2.1, these day touch for my phone is not working properly.
* it automatically dials random number in call history
* Touch turns so hard to access (some time)
* Touch wont work at few areas on screen.
* Touch not at all working some times, (if i off the screen and turn on the screen back, then it MAY works but only some times) as a result I cant disconnect any on going calls or incoming calls
* Home Button forgot to do its work some times, if I press HOME button it will work as a selection key.
* Notification screen struck up at the middle or somewhere, not able to drag down the lock screen up or down.
uffff... there are some other issues with my WF.
I have did a factory restore and formated my Memory Card. but it still continues.
can someone let me know what can I do before taking it servicing center.
Have you tried wiping it from the bootloader?
I dont know how to do it...
can u let me know ?
Turn the phone off
To get into HBOOT press and hold volume up and power
And then I think you need to press clear storage.
nejc121 said:
Turn the phone off
To get into HBOOT press and hold volume up and power
And then I think you need to press clear storage.
Click to expand...
Click to collapse
Yes, those instructions are correct, I have did it. Its better as of now. I'll monitor it for more hours (24+) and report back the status for your tweak.
Thanks nejc212
nejc121 said:
Turn the phone off
To get into HBOOT press and hold volume up and power
And then I think you need to press clear storage.
Click to expand...
Click to collapse
To get into hboot, switch off the device and hold the vol down + power button.
There u can clear storage (=factory reset).
-----------------------------------------------------------------------------------------------------------------------------------------------------------
To OP:
Do one thing. Remove the memory card, and format the phone. Donot insert the memory card or connect to any internet networks. Use the phone for a while like this. If u feel it is OK, then ur phone is OK.
So here is my situation:
The screen of my nexus 5 broke to the point it's basically unusable. You can sometimes see the lockscreen when you press it at a certain point but the touchscreen is unusable. When
the screen is turned on it also starts pressing on random places on the screen. I suspect this is because of a short circuit?
Anyway I really need my data back. Not just the pictures but also contact's (Google don't save all my contacts in the cloud)
I don't necessarily want to repair it because I have an other one one in mind but the data on it is really important to me.
I managed to get the screen unlocked once via a keyboard and then copying the pictures via windows but the phone
would lock really fast again disallowing me to copy my pictures.
side note: my phone is rooted.
Any advice? How do I recover my data?
Thanks in advance.
If you can just get it to the bootloader screen (press volume down button when powering on), you could use a tool like WUG's root toolkit to do a backup, or just get into recovery and back up files that way.
Also, if you can boot into your custom recovery, you can then attach to your computer and copy files from storage that way (pictures at least).
Not sure about your contacts... why doesn't google back them up, it's set up that way by default, unless you turned it off.
g01851 said:
If you can just get it to the bootloader screen (press volume down button when powering on), you could use a tool like WUG's root toolkit to do a backup, or just get into recovery and back up files that way.
Also, if you can boot into your custom recovery, you can then attach to your computer and copy files from storage that way (pictures at least).
Not sure about your contacts... why doesn't google back them up, it's set up that way by default, unless you turned it off.
Click to expand...
Click to collapse
The problem is that is it basically impossible to see anything on the screen.
I have Realme 3(android10 OS/MediaTek Helio P70/brought it in May 2019)(encrypted)
phone started creating problem fore from 7/7/2020,when realme 3 phone is switched on it Starts on screen after entering password it comes phone storage need to be cleanup and I can operate it for few Seconds (but can't uninstall apps,delete videos files) and then it restart again and keeps on doing,it starts then can use phone for few seconds (can't make any changes in device)And restart again in few seconds and this process keeps continuing then I make it power off even in power off sometime it get switched on without switching it on.
I tried pressing phone(Realme 3)volume down and Power button, it show recovery mode on left side but then phone switch off and restarts again.
i am fearing most important data loss(unbackup)
Local technicians and service centre saying data can't be recovered and need to do flashing using SP flash tool
Can I recover all my phone Data like whatsapp & its data,apps,messages, videos,photos,contacts, documents files even if There is problem with locked bootloader/ software/firmware corrupted/ error?
Hello,
sorry to write here, I cant find the C21-Y section.
Direct question: is there a way to perform a factory reset not having the possibility to do it using the combination VOLD DOWN + POWER BUTTON and NOR using the standard Android UI?
Note, not activated debug mode
For more details see here below
I recently did a factory reset in "normal way", I mean using the standard Android user interface through normal menu.
Then, I changed only 3 things (without considering the minimum settings required at the first boot): show battery percentage, start black user interface menu and then after selecting the high contrast display... the display became black.
The display is responsive, because the phone vibrates if I touch in the position of the 3 buttons (back, multi, back).
Then, waking up the phone I can see the black smoothing on the display (hoping to make myself clear...) and I'm able - fortunately - to switch OFF the phone (basically touching the display in the right position and swiping to back, after holding a little the phisical on-off button).
Then, the display is working in the boot sequence (I can see the Android logo and the Realme animation): it stops once the Android system is loaded.
So, I tried booting the phone with the combination VOL DOWN + POWER BUTTON but it doesn't work... It seems an issue that afflict some pieces of this phone (read in some post, video I searched before writing here)
Well, how I can in this situation perform a factory reset?
Realme C21-Y RMX3263
32gb-3gb
Android 11
sverza said:
Hello,
sorry to write here, I cant find the C21-Y section.
Direct question: is there a way to perform a factory reset not having the possibility to do it using the combination VOLD DOWN + POWER BUTTON and NOR using the standard Android UI?
Note, not activated debug mode
For more details see here below
I recently did a factory reset in "normal way", I mean using the standard Android user interface through normal menu.
Then, I changed only 3 things (without considering the minimum settings required at the first boot): show battery percentage, start black user interface menu and then after selecting the high contrast display... the display became black.
The display is responsive, because the phone vibrates if I touch in the position of the 3 buttons (back, multi, back).
Then, waking up the phone I can see the black smoothing on the display (hoping to make myself clear...) and I'm able - fortunately - to switch OFF the phone (basically touching the display in the right position and swiping to back, after holding a little the phisical on-off button).
Then, the display is working in the boot sequence (I can see the Android logo and the Realme animation): it stops once the Android system is loaded.
So, I tried booting the phone with the combination VOL DOWN + POWER BUTTON but it doesn't work... It seems an issue that afflict some pieces of this phone (read in some post, video I searched before writing here)
Well, how I can in this situation perform a factory reset?
Realme C21-Y RMX3263
32gb-3gb
Android 11
Click to expand...
Click to collapse
You should be able to boot in to recovery mode where the device is powered off state and when you use key combinations to do
Keep holding the keys even if you see splash screen, untill recovery screen appears
You can also try holding volume key and connecting to computer via USB cable, without needing power button.
Unfortunately with this phone (or the Android version installed in the one I have) have some issues and... butroon combinations are not working
I think I've tried in every way, different combinations. No luck
Both (button combination and black screen) seems to be "common" (search on youtube black screen C21-Y) and the only way is to flash it and/or force the factory from PC (I don't have at the moment understood if for thios phone the only factory from PC is working)
Being a sw issue I'm trying to intercept Realme support, before trying any flash or something similar... but after the first answer to my mail they didn't come back again
I just call Realme support for a similar issue on C21-Y. They tell me this model doesn't have a recovery installed and olny way is to send back to factory and they will provide a factory reset.
What a bad product, no words.
Follow this, it worked in my case (without flashing the phone)