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Hello everybody,
I got a strange problem occuring only in a certain situation. In order to explain better, have a concrete example here:
I write a message in Whatsapp or Threema. Then I lock the phone by closing the flip cover: The screen then shows the clock from "Asus Flip Cover" and turns off after 5 seconds. So far so good. Now: When I get a message, I hear the notification sound. I open the flip cover and... the notification immediately disappears. So sometimes I miss important messanges, just because of this bug.
At first I thought that it is a third party app that is responsible for this strange behaviour. But yesterday I did a reset of the entire phone via the settings app and didn't even use a backup to restore it. The bug reappeared.
Apparently nobody else is encountering this bug, so before sending the phone back I thought that maybe someone has an idea or even solution for me. The phone is the ZE551ML (not rooted or unlocked) and yesterday I also installed the new firmware (.59); the bug was there since I got the phone, but as I said: I thought it is a third party app that is responsible for this behaviour and I had no time to reset it earlier because of exams and stuff... Is there another way to reset the phone? Maybe a better one than the one over the settings app?
Sincerely,
Christophe
Is autostart denying these apps from automatically starting? By default it denies all apps. D'you have smart-saving mode on with extend standby or the option that turns off data when screen is off?
Is your lockscreen set to show notifications?
Hi rlaw,
rlaw said:
Is autostart denying these apps from automatically starting? By default it denies all apps.
Click to expand...
Click to collapse
WhatsApp and Threema are both allowed to auto-start. I remember that I had to set both of them to "allow".
rlaw said:
D'you have smart-saving mode on with extend standby or the option that turns off data when screen is off?
Click to expand...
Click to collapse
Battery mode is set to "Performance mode".
rlaw said:
Is your lockscreen set to show notifications?
Click to expand...
Click to collapse
The following are my settings under "Settings" -> "Sound & notification":
When device is locked: Show all notification content
App notifications: Threema and Whatsapp have no special settings
Apply Material Design: OFF
Notification access: ASUS Launcher
I'm sorry you're experiencing this. I'm tagging ASUS employee @Tuanies hopefully he can provide further assistance. I'm out of ideas since you have already factory reset the phone.
Does this happen if you disable the flip cover features?
Tuanies said:
Does this happen if you disable the flip cover features?
Click to expand...
Click to collapse
You mean turning the entire Asus Cover View off? I just tried and the messages still disappear. Actually the screen turns on automatically, the lockscreen appears and they disappear within a second.
After the reset I even got the strange behaviour that messages arrive, sometimes, late or only when I open the specific app.
Do you have any notification filters set?
Tuanies said:
Do you have any notification filters set?
Click to expand...
Click to collapse
No.
Just tell me if you think the problem is hardware related or software related. Personally I wouldn't say it is hardware related but one may never know for sure.
I know the firmware from ASUS is quite buggy (and has a lot of translation faults btw.) and, according to some research on the internet, ASUS often tries to break the law by not repearing rooted devices even if it is entirely legal in the EU. So before unlocking the bootloader and trying an alternative firmware, I just want to be sure.
yoshegg said:
Just tell me if you think the problem is hardware related or software related. Personally I wouldn't say it is hardware related but one may never know for sure.
I know the firmware from ASUS is quite buggy (and has a lot of translation faults btw.) and, according to some research on the internet, ASUS often tries to break the law by not repearing rooted devices even if it is entirely legal in the EU. So before unlocking the bootloader and trying an alternative firmware, I just want to be sure.
Click to expand...
Click to collapse
Sounds like a software problem, does it happen right after a wipe without anything else installed? Could just be an installed app causing issues.
Tuanies said:
Sounds like a software problem, does it happen right after a wipe without anything else installed? Could just be an installed app causing issues.
Click to expand...
Click to collapse
What do you mean by "wipe"? Do you mean booting into recovery? As is mentionned above I did a reset via the settings of the phone. After this reset I only installed Threema and Whatsapp and the problem appeared again.
Does it happen before those two apps are installed?
Tuanies said:
Does it happen before those two apps are installed?
Click to expand...
Click to collapse
How should I know? The problem appears with messaging apps, so I can't test it without them.
a possible answer
I think I had the same problem after arbitrarily swiping or tapping the wrong response to use CM lock for Asus with the latest updated.
Google "Lock apps" function integrated with CM AppLock" to navigate to a possible hidden app setting preventing you from seeing notifications and uncheck "Hide notifcations... " under the "Options" heading on said page.
shortcut:
(App Drawer settings, lock apps, input pattern you chose, settings (upper right 3 dots), uncheck "Hide notification")
I now have all my notifications back that I allowed in other settings.
I hope this helps.
I tried to post the URL, but I haven't posted 10 times yet.
-Mike
Hi, I have something puzzling me and I think the community will be able to help me. I've been on CyanogenMod for the longest time before buying my N5X and one of the features I miss the most is the profiles settings.
My problem is I want to disable my lockscreen automatically when connected to my car Bluetooth. To be clear, I want it gone completely, not just the security, as in when I press the power button I go straight to Play Music. I have Trigger installed but can't seem to find a way to do this. I'm also willing to buy Tasker if I'm sure it will allow me to do it.
I'm rooted and running Cataclysm ROM if it helps.
Delete your car Bluetooth and re-connect it. It should prompt you to set up a Trusted Devoice. This will disable the lockscreen while connected to this device.
k.s.deviate said:
Delete your car Bluetooth and re-connect it. It should prompt you to set up a Trusted Devoice. This will disable the lockscreen while connected to this device.
Click to expand...
Click to collapse
Thank you for trying to help me, but I think you didn't read my post completely. I know about trusted devices, I use it. I want my lockscreen completely gone, so I don't have to swipe up to get inside Play Music.
I use fingerprint scanner and it goes straight to home screen.
Skorp_X said:
Thank you for trying to help me, but I think you didn't read my post completely. I know about trusted devices, I use it. I want my lockscreen completely gone, so I don't have to swipe up to get inside Play Music.
Click to expand...
Click to collapse
Settings - security - screen lock - select none. Or like the post above said, use fingerprint.
k.s.deviate said:
Settings - security - screen lock - select none. Or like the post above said, use fingerprint.
Click to expand...
Click to collapse
Now I'm starting to think you're just trolling. First suggestion is far from automatic, second one is not an option, the phone is in a car mount.
Again, I'm looking for a software way to do it.
Skorp_X said:
Now I'm starting to think you're just trolling. First suggestion is far from automatic, second one is not an option, the phone is in a car mount.
Again, I'm looking for a software way to do it.
Click to expand...
Click to collapse
Then leave screen on for the maximum time, so you won't have to deal with lock screens, until there is an app that would do it for you.
Skorp_X said:
Now I'm starting to think you're just trolling. First suggestion is far from automatic, second one is not an option, the phone is in a car mount.
Again, I'm looking for a software way to do it.
Click to expand...
Click to collapse
Not trolling, it would do exactly what you asked, lock screen completely gone not having to swipe up. You never mentioned it was in a mount, are you charging it at all in this mount? If so, use the keep awake option in developer settings.
k.s.deviate said:
Not trolling, it would do exactly what you asked, lock screen completely gone not having to swipe up. You never mentioned it was in a mount, are you charging it at all in this mount? If so, use the keep awake option in developer settings.
Click to expand...
Click to collapse
Maybe you're not trolling, but you're ignoring parts of my posts to find a half-assed way to make it work. I guess you missed the "automatically" part.
And no, not charging. I don't stare at my phone for 8 hours a day so I don't need to charge while driving. And please, if you're not gonna help don't post.
Skorp_X said:
Maybe you're not trolling, but you're ignoring parts of my posts to find a half-assed way to make it work. I guess you missed the "automatically" part.
And no, not charging. I don't stare at my phone for 8 hours a day so I don't need to charge while driving. And please, if you're not gonna help don't post.
Click to expand...
Click to collapse
Wow. OK, sorry for giving suggestions that could have potentially helped you until you found a way to use tasker in your favor.
Hi,
I am using OP3 from last 1 month. Some app required accessibility service to be on, I observed that accessibility service being off automatically. Like applock, voodoo, freecharge, 360 security. Because of this applocks fingerprint is not working
Also sleep(turn of display) sometimes not worked
Any other faces this issue??
What is the problem? Can someone help me to solve this.
Phone is not rooted.
Thanks in advanced
I'm facing the same problem since updated to 3.2.0. In 3.2.1 the problem persist.
Till now the only solution was to boot in safe mode and grant to apps access everywhere.
Also not rooted, 100% stock.
If anybody knows a different solution I will also appreciate.
Sent from my ONEPLUS A3003 using Tapatalk
been having this issue myself - another relevant issue is that when you enable an accessibility service the PRE-BOOT PIN screen gets disabled.
O don't know how many people have this problem, I've tried to report also on oneplus.net but there till now, nobody reacted.
Forgot about pre-boot pin, your right buddy.
Sent from my ONEPLUS A3003 using Tapatalk
3.2.2 is coming let's see, it it resolves
got 3.2.2 - have't had the issue come up yet but it's only been a few hours
Both the start up pin and the accessibility randomly turning off are google issues and not directly related to the oneplus.
For the accessibility service randomly turning off. try turning off the battery optimization for the app that needs access. see if that works.
This might work for the pin. Also might have to redo it every time you reboot your phone.
If you have Require Pin At Boot enabled: disable "require pin at boot" option, enable Accessibility Service, and re-enable the security option.
2x4 said:
got 3.2.2 - have't had the issue come up yet but it's only been a few hours
Click to expand...
Click to collapse
use the groom icon in recent apps and you will see it happen even on 3.2.2
lparcshinoda said:
use the groom icon in recent apps and you will see it happen even on 3.2.2
Click to expand...
Click to collapse
Yes it is happening after using groom,
skavangar said:
Both the start up pin and the accessibility randomly turning off are google issues and not directly related to the oneplus.
For the accessibility service randomly turning off. try turning off the battery optimization for the app that needs access. see if that works.
This might work for the pin. Also might have to redo it every time you reboot your phone.
If you have Require Pin At Boot enabled: disable "require pin at boot" option, enable Accessibility Service, and re-enable the security option.
Click to expand...
Click to collapse
It is not google issue, before this i was using nexus 6 and i didn't feel it. Also i checked on various mobiles
skavangar said:
Both the start up pin and the accessibility randomly turning off are google issues and not directly related to the oneplus.
For the accessibility service randomly turning off. try turning off the battery optimization for the app that needs access. see if that works.
This might work for the pin. Also might have to redo it every time you reboot your phone.
If you have Require Pin At Boot enabled: disable "require pin at boot" option, enable Accessibility Service, and re-enable the security option.
Click to expand...
Click to collapse
It is not google issue, before this i was using nexus 6 and i didn't feel it. Also i checked on various mobile.
ONE PLUS replies my mail as follow
"we don't suggest any third party application so hence I request you to please uninstall the third party application. "
niranjansahu009 said:
ONE PLUS replies my mail as follow
"we don't suggest any third party application so hence I request you to please uninstall the third party application. "
Click to expand...
Click to collapse
wow
You have to turn off the battery optimisation for the app that uses the accessibility service. This will fix the issue.
This fixed it for me at least.
I tried this, after cleaning apps from recent app option. After this service being off, even if battery optimization is off for that apps,
lparcshinoda said:
use the groom icon in recent apps and you will see it happen even on 3.2.2
Click to expand...
Click to collapse
Now i not used that groom button. And it is going perfectly
adding the app that uses accessibility to the white list for battery optimization solved this issue for me
2x4 said:
adding the app that uses accessibility to the white list for battery optimization solved this issue for me
Click to expand...
Click to collapse
No I din for me
Sorry if this is posted somewhere, I did search quite a bit. Anyway, my wife's z2 force WiFi Keeps turning off by itself. I set it to always stay on even, still does it. Rebooted, still there. This is a big problem because we ran through all of our data (Verizon) because we didn't know for a while. Anyone else experiencing this? Any fix? Please and thanks!
gettinwicked said:
Sorry if this is posted somewhere, I did search quite a bit. Anyway, my wife's z2 force WiFi Keeps turning off by itself. I set it to always stay on even, still does it. Rebooted, still there. This is a big problem because we ran through all of our data (Verizon) because we didn't know for a while. Anyone else experiencing this? Any fix? Please and thanks!
Click to expand...
Click to collapse
Disconnecting or turning off?
enetec said:
Disconnecting or turning off?
Click to expand...
Click to collapse
Turning off. If she turns it on while using it, it seems to stay on, but then it'll turn off and stay off until she hits the WiFi button.
gettinwicked said:
Turning off. If she turns it on while using it, it seems to stay on, but then it'll turn off and stay off until she hits the WiFi button.
Click to expand...
Click to collapse
Have you rooted your phone? Have you installed some power saving apps?
enetec said:
Have you rooted your phone? Have you installed some power saving apps?
Click to expand...
Click to collapse
None of the above. It's stock, with a few apps she likes such as Facebook and Pinterest. Nothing that would do that.
Pure speculation, as I don't own the Verizon model, take it for what it's worth...
It sounds like Verizon software is handling this. Having previously owned both ATT and Verizon devices, I know how they love slapping their seemingly helpful "data manager" apps into the stock system apps. Usually these apps can--and often will--by default handle wireless hand-off settings.
This is where I would look first. If your not rooted, I'm not sure what your options are to block this type of app, especially if it was installed as "system", but you might get lucky, and be able to freeze it or at least deny it permissions.
Again, all speculation. I'd be really interested to know if I'm close though.
Edit: You also might look into your build.prop settings. I haven't manually poked into these since honeycomb, so I won't be much help here, but I'm sure someone here can point you at the right variables inside build.prop to see if there's an "oopsie". Again, just a thought.
PROBLEM SOLVED
Mate 20X (EVR-AL00; Build no. 9.0.0.136). I left my phone at home while downloading the new games via our Wi-Fi. But when I got back, I noticed that it has not downloaded any more data since I left it.
The culprit? The option Stay connected when device sleeps under the battery settings is DISABLED (neither ON nor OFF). Anyone else has this experience? What can be done about it?
------------------------------
TRY THIS:
AngelDeath said:
@the_passerby5981 I figured it out, and boy your going to hate sending yours back, I was right, it is tied to something. I kept thkinking and kept coming back to this thread knowing you and I were missing something, and I found it from your screenshot and others, then tested it on mine and bingo. The reason its disabled is because it is tied to the SIM card. So that setting is tied to a sim card, and it didnt work on yours or mine because we were both testing it out without a SIM, and as soon as I put mine in to see if I was right, it enabled to turn on or off.
Click to expand...
Click to collapse
the_passerby5981 said:
BUG FOUND! (Problem solved).
Android 8 had the option under WLAN and option to disable staying connected to WLAN and MOBILE as separate.
In Android 9, they are baked together under Battery. Thus, Stay awake when device sleeps gets DISABLED WHEN NO SIM IS INSERTED.
Click to expand...
Click to collapse
Moderators, please close the thread. I seem to not have enough privileges to do it myself.
Mine was checked on but a good one to know. Need a good week to really go thru the settings and get them set how you like. Like a maze with secret passages.
the_passerby5981 said:
Mate 20X (EVR-AL00; Build no. 9.0.0.136). I left my phone at home while downloading the new games via our Wi-Fi. But when I got back, I noticed that it has not downloaded any more data since I left it.
The culprit? The option Stay connected when device sleeps under the battery settings is DISABLED (neither ON nor OFF). Anyone else has this experience? What can be done about it?
Click to expand...
Click to collapse
Thanks for the info that's been pissing me off for awhile now
Cccmachins said:
Mine was checked on but a good one to know. Need a good week to really go thru the settings and get them set how you like. Like a maze with secret passages.
Click to expand...
Click to collapse
Did you do it yourself? Or did it come that way?
the_passerby5981 said:
Did you do it yourself? Or did it come that way?
Click to expand...
Click to collapse
Strange I have the same phone as you with the same update and I have the option to turn it on and off.
On EVR-L29 it was off, so i turn it on myself now Thanks.
the_passerby5981 said:
Did you do it yourself? Or did it come that way?
Click to expand...
Click to collapse
I think I had to turn it on. Been over a week since I got it. Changed so much stuff can't remember. Old-timers setting in.
hughey2k2 said:
Strange I have the same phone as you with the same update and I have the option to turn it on and off.
Click to expand...
Click to collapse
Look!
the_passerby5981 said:
Look!
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Click to collapse
That's a beach. AL00 here 136 and I still have the option to turn on or off. Ain't playing with or I'll lose mine. Or go blind
---------- Post added at 08:53 PM ---------- Previous post was at 08:30 PM ----------
Goofy ass Hicare iPhone wanna be says I feel your pain and rest your phone. I wanted to tell her to go where the sun doesn't shine but just doing her job. But she maybe right. May have to reset
the_passerby5981 said:
Look!
Click to expand...
Click to collapse
That's really strange have you ever restarted the phone since the new update. If that doesn't work you can try to reset all settings and see if that works there's no reason why yours is blocked and other people's aren't unless you have some kind of aggressive battery manager or something.
hughey2k2 said:
That's really strange have you ever restarted the phone since the new update. If that doesn't work you can try to reset all settings and see if that works there's no reason why yours is blocked and other people's aren't unless you have some kind of aggressive battery manager or something.
Click to expand...
Click to collapse
Resetting the settings did nothing. Gonna give a shot at resetting the phone. I didn't tinker with any other settings coz I wanted the phone to be up and running at once. It only happened that I hit a snag with this issue.
TAKE NOTE: My unit is running on a "China ROM".
hughey2k2 said:
Thanks for the info that's been pissing me off for awhile now
Click to expand...
Click to collapse
Do you also have an EVR-AL00 running on 9.0.0.136?
the_passerby5981 said:
Do you also have an EVR-AL00 running on 9.0.0.136?
Click to expand...
Click to collapse
Yeah I have the same phone.
same, able to change no problem
I tried last night to toggle thinks on and off to try to get mine to gray out. I couldn't. I tried again with HiCare but he needs some info for your phone. Give them a try. You need that option.
the_passerby5981 said:
Mate 20X (EVR-AL00; Build no. 9.0.0.136).
The culprit? The option Stay connected when device sleeps under the battery settings is DISABLED (neither ON nor OFF). Anyone else has this experience? What can be done about it?
Click to expand...
Click to collapse
I also have the EVR-AL00 with Build Number 9.0.0.136. I have no problem to enable/disable the option. See the pictures.
hughey2k2 said:
Yeah I have the same phone.
Click to expand...
Click to collapse
Just to clarify, you have the same phone and build number as mine, AND the same experience? Cannot toggle "Stay connected when device is asleep" ON/OFF?
the_passerby5981 said:
Just to clarify, you have the same phone and build number as mine, AND the same experience? Cannot toggle "Stay connected when device is asleep" ON/OFF?
Click to expand...
Click to collapse
Yes I have the same Phone and build number but I can toggle the "stay connected when device is asleep"tab on and off
1. So, there are about 5 users here with the same model number (EVR-AL00) and build number (9.0.0.136). Some can toggle "Stay connected while device sleeps", while--like me--hughey2k2 cannot. I cannot.
2. If it were a software problem, then all of us should have the same experience.
3. Does this point to, possibly, a hardware-related problem peculiar to the specific production batch? (Just to spell it out I mean, hughey2k2's phone were produced in the batch and there was a problem in production--possibly hardware--that could be the cause).
Comments?
EDIT: hughey2k2's unit does not have the same problem.
hughey2k2 said:
Thanks for the info that's been pissing me off for awhile now
Click to expand...
Click to collapse
If you can toggle ON/OFF, then what is pissing you off about it?