Hey everyone,
I have Motorola Z2 Play more than a year now, and i am generally satisfied. I have 3 mods with it (wireless charging, powerbank, jbl speaker) and it works without problems all this time.
Some weeks ago, it started appearing the following problem: As you using the phone (either in Facebook, or during a call) it suddently swich off! With no reason (for example over-heat or low battery), just happens! And some times, happens 2 times in the raw. I am thinking to do a factory reset for starters, if this is something to do from another application.
Is there any app that i can install in the phone, and see logs of why it switched off? I'ts not rooted. So i can see if the problem is an app for example, like we can do in Windows 10 Is that possible? Ty in advance for your time :fingers-crossed:
Related
Hello all,
Since this morning I have a problem with my DHD. When I turn off the screen, it is supposed to stay of until I turn it on again. Since this morning it starts turning itself on over and over again. Everytime I turn off the screen, it switches on in a few seconds. But once it's on it doesn't go off by itself. So I doubt if it is a problem with the on/off switch. What else could it be?
Edit:
This seems not to happen when the phone is connected with an USB cable. Either on my PC or on the regular power charger.
Wopper89 said:
Hello all,
Since this morning I have a problem with my DHD. When I turn off the screen, it is supposed to stay of until I turn it on again. Since this morning it starts turning itself on over and over again. Everytime I turn off the screen, it switches on in a few seconds. But once it's on it doesn't go off by itself. So I doubt if it is a problem with the on/off switch. What else could it be?
Edit:
This seems not to happen when the phone is connected with an USB cable. Either on my PC or on the regular power charger.
Click to expand...
Click to collapse
Have you installed anything new at all. Also have you restarted the phone since it began exhibiting this behaviour. Make sure it's a proper restart aswell by turning off fastboot i settings, it's under power settings I believe.
Thanks for your fast reply.
I have not installed anything new since two days ago. And the problem really started this morning. So I guess it is not caused by a program I installed a couple of days ago.
I have indeed restarted my phone. Also turned it off, toke the battery out and waited a couple of minutes (just to make sure it was really really really turned off) but this did not solve the problem.
The thing I find very weird is that it does not happen when the phone is attached to USB...
Wopper89 said:
Thanks for your fast reply.
I have not installed anything new since two days ago. And the problem really started this morning. So I guess it is not caused by a program I installed a couple of days ago.
I have indeed restarted my phone. Also turned it off, toke the battery out and waited a couple of minutes (just to make sure it was really really really turned off) but this did not solve the problem.
The thing I find very weird is that it does not happen when the phone is attached to USB...
Click to expand...
Click to collapse
Maybe USB debugging, or possibly a short on the mini USB connector. What firmware do you have on the phone?
Android 2.3.3
HTC Sense 2.1
I also think it might have something to do with a short in the micro USB connector. Have cleaned when the phone was of. Seems to have solved the problem, but that's only for the past few minutes...
Wopper89 said:
Android 2.3.3
HTC Sense 2.1
I also think it might have something to do with a short in the micro USB connector. Have cleaned when the phone was of. Seems to have solved the problem, but that's only for the past few minutes...
Click to expand...
Click to collapse
Hopefully, that's the problem solved.
Sent from my HTC Desire HD using XDA Premium App
Darn! The problem still isn't gone. It appears to be less frequent than an hour ago, but the screen still turns on every couple of minutes
This is happening to me as well. The phone screen keeps coming on and then going off after a bit. This and randomly going into car mode and whenever I make or receive calls, the phone speaker is switched on automatically.
Myth_Pharoah said:
This is happening to me as well. The phone screen keeps coming on and then going off after a bit. This and randomly going into car mode and whenever I make or receive calls, the phone speaker is switched on automatically.
Click to expand...
Click to collapse
Indeed! I just noticed that too. I received a call and my speaker was turned on without me turning it on manual..
Update: my phone stopped switching its screen on automatically, but the problem with the speaker still is not gone.
My DHD has started showing both of these symptoms, ie, switching itself on from standby and the speaker phone being activated on incoming calls .. ever since I upgraded to Android 2.3. I'm not sure if this is something to do with 2.3, the DHD or T-Mobile (my provider) .. or a combination of all 3.
And an app called Car Panel keeps launching ..
Dave
I have this problem, too.
Before the last update of my DHD the backlight turns on in standby for some milliseconds. I saw only a short flash in standby.
After my update to version 2.3 this happens everey 7 minutes.
And the backlight is on for about 10 seconds, then turns off for the next 7 minutes.
WBR peschi
DHD light off on
I had the same problem going to settings/dock and turning off auto launch and then power setting turning off fast boot appears to work so far
I have a problem with my Galaxy Nexus turning OFF at night.
I goto bed at night and open the clock app and click the screen to dim it. When I wake up in the morning the phone is OFF. I have to pull the battery in order to boot. The battery is fully charged.
I returned the phone after this happened twice and received a brand new one. I have the same problem with this new device. I have changed the power socket and the charger yet still the problem persists.
Is anyone else experiencing similar problems?
I have Skype installed and running which maybe the cause. I will keep it OFF for the next few nights to see if this has a positive effect.
Try it without any off your apps installed. If the problem goes away you know it's an app causing the problem. Then start adding them back in batches until the problem re-occurs. Eventually you'll narrow the issue down to one app.
mark_w said:
I have a problem with my Galaxy Nexus turning OFF at night.
I goto bed at night and open the clock app and click the screen to dim it. When I wake up in the morning the phone is OFF. I have to pull the battery in order to boot. The battery is fully charged.
I returned the phone after this happened twice and received a brand new one. I have the same problem with this new device. I have changed the power socket and the charger yet still the problem persists.
Is anyone else experiencing similar problems?
I have Skype installed and running which maybe the cause. I will keep it OFF for the next few nights to see if this has a positive effect.
Click to expand...
Click to collapse
This is happening to me too.
At random times, the phone will refuse to wake from sleep.
Nothing but a battery pull will fix it.
I don't have skype installed.
Have a look at this:
http://forum.xda-developers.com/showthread.php?t=1360880&highlight=sleep+of+death
Mine started today. Really hope this does not keep happening or I need to return this right away. Missed a few phone calls today and didnt realize until I looked down any my phone was just simply black. Will not wake up or do anything at all. You have to pull the battery. Right before this happened my data was dropping non stop about every 5 minutes for an hour.
I'm trying to stay calm because I love this phone, but between the data drops and the phone turning off im loosing patience quick.
This is happening to me as well. With TWO different phones. The first one I returned to Verizon and now its happening on the second one.
Phone will power off while doing random tasks. The two I've noticed is browsing on the stock browser and texting on the stock texting app.
I'm having the same problem. It's happened twice in the 3 days I've had the phone. It hasn't happened while I'm using it, both times it was when the screen was already off -- it just wouldn't waku up. Nothing short of pulling the battery, letting it sit, then powering on would work.
Couldn't have come at a worse time either, my daughter is in the hospital and I get updates from the surgeons via phone. So now I have to check every 5 minutes and make sure the phone is still on.
Phone is bone stock, out-of-the-box.
Sent from my Galaxy Nexus using Tapatalk
i just had my first turned off this morning... my friend's SGN happened 5 days ago too. very unreliable....
I had that happen to me as well. Turns out I forgot that I had an app scheduled to do a backup at like 3 AM.
Sent from Galaxy Nexus
CodenameDroid 1.2 cdma & Franco 14.4
My sgn turned off every night now. Anyone got any ideas why? I turned my verizon backup already.
reboot durring skype call
mark_w said:
I have Skype installed and running which maybe the cause. I will keep it OFF for the next few nights to see if this has a positive effect.
Click to expand...
Click to collapse
it does it when i have skype running too. also i have other other audio apps open. (power amp, tunein, pandora) It's happened twice to me and each time it has been during a skype call while the other apps were running. (in widget form)
shock sensitive in the area right below the camera?
My device just "randomly" switches off (sometimes several times a day). After a long search for a reproducible cause, it seems safe to say that at least some devices seem to be extremely shock sensitive in the area right below the camera (on the back of the device). Even minuscule shocks to this area switch these devices off. Youtube-user 'jardinepatten' demonstrates this problem nicely in a video called "Galaxy Nexus Turning Off".
Lately my galaxy nexus has been shouting down or restarting. If it doesn't restart by itself I have to pull the battery to get it to turn on. It should be noted that each time this has happened Skype has been on in the background. (audio only)
Also there are other audio apps open in the background (power amp) that were occasionally playing during the call. I have headphones on also. I'm on Verizon and my nexus is 1 day old. Any ideas how to fix this? Thanks.
Sent from my Galaxy Nexus using XDA
Hi there,
I noticed that you mentioned you used Poweramp and I think this could be your problem. I had the same issues: random reboots, and a few times, my phone would vibrate in my pocket and turned off itself. I returned the phone (luckily still under warranty) and received a brand new replacement.
I started to install the apps one-by-one, and within a couple hours of downloading poweramp (which i had also used in my previous device), my phone froze and shut down without turning on. I had to battery pull a few times, and thankfully, it turned on again.
I uninstalled poweramp, and there has been no issues since (it's been 3 days without poweramp).
Hope this helps.
Hi guyz,
I'm in possession of a Galaxy S3 Neo and I've got a problem few days ago.
Practically, the phone was connected to a power bank but it went bananas doing strange things during the charging.
I've rebooted the phone plugging off the power bank and the internal battery of the phone.
It seemed to be normal, but after few minutes the phone started to ask me to reinstall stock applications (wi-fi direct, software update, clock, help, neighbours devices service, video player, and so on). With some applications, clicking "ok to reinstall" they are ok, but others seem to be impossible to "reinstall" giving an error.
Idk what i can do, except a full-wipe of the phone. Anyway, I would like to know the cause of the problem (is it the power bank?) and how I can quickly fix the strange issue.
As usual, thx you
Hi guys
I got an HTC M8s less than 2 months now and it has so many issues it's driving me insane at this stage....
It's on stock ROM unrooted with all the latest updates.
First issue that came up was not recognising the headphones after i plugged them in, that eventually went away after lots of searching and fiddling with settings etc.
Then it started going into Car mode while it was resting on the table, no input on my end no triggers set for it, hell i don't even own a car to use this function....
I disabled HTC car and that stopped.
The included micro usb cable somehow went bad, tried it on other devices, it will not charge....
Now i'm having some weird charging behaviour, it drops out of charging and resumes or sometimes it just stops charging (that doesn't happen when the phone is charging while being switched off, so i'm guessing it's not a hardware issue)
Another massive problem is that all incoming/outgoing calls go to the speaker which almost burst my ear drum first time that happened.
I have looked in every single forum out there and have tried all possible solutions, ranging from disabling google Chrome to trying every available speaker management/toggle related program on the play store but nothing seems to be working.
Some times if i plug in the headphones, make a call and then unplug them, then it works as it should for a little while. But later on it reverts to the previous mentioned behaviour.
One thing i have noticed, before it routes calls to the speaker, the screen will light up, no notifications come up and then all calls go to the speaker.
I used Wakelock to try and find out which program triggers the screen wake in order to remove it and maybe solve this issue but nothing came up.
Any input would be greatly appreciated as i am at the end of my rope with this device....
I still have my HTC DHD A9191 and i never had any issues with that phone, i'm very dissappointed with HTC :/
Thanks in advance
Yanni
Less then 2 months......return it ! Not even sure what you want to achieve here besides messing up warranty ?
I am using Spign slim armor case on m8s and after using it my power button isn't working.
and I have a Motion Launch problem when phone is on my pocket it opens camera, calls someone because of the sensor.Any fix about that?
Kyaner said:
Hi guys
I got an HTC M8s less than 2 months now and it has so many issues it's driving me insane at this stage....
It's on stock ROM unrooted with all the latest updates.
First issue that came up was not recognising the headphones after i plugged them in, that eventually went away after lots of searching and fiddling with settings etc.
Then it started going into Car mode while it was resting on the table, no input on my end no triggers set for it, hell i don't even own a car to use this function....
I disabled HTC car and that stopped.
The included micro usb cable somehow went bad, tried it on other devices, it will not charge....
Now i'm having some weird charging behaviour, it drops out of charging and resumes or sometimes it just stops charging (that doesn't happen when the phone is charging while being switched off, so i'm guessing it's not a hardware issue)
Another massive problem is that all incoming/outgoing calls go to the speaker which almost burst my ear drum first time that happened.
I have looked in every single forum out there and have tried all possible solutions, ranging from disabling google Chrome to trying every available speaker management/toggle related program on the play store but nothing seems to be working.
Some times if i plug in the headphones, make a call and then unplug them, then it works as it should for a little while. But later on it reverts to the previous mentioned behaviour.
One thing i have noticed, before it routes calls to the speaker, the screen will light up, no notifications come up and then all calls go to the speaker.
I used Wakelock to try and find out which program triggers the screen wake in order to remove it and maybe solve this issue but nothing came up.
Any input would be greatly appreciated as i am at the end of my rope with this device....
I still have my HTC DHD A9191 and i never had any issues with that phone, i'm very dissappointed with HTC :/
Thanks in advance
Yanni
Click to expand...
Click to collapse
ok man
look i have htc one m8 + one m7+one max
the one m7 had the same problem of u
i will give to you one solution for try
i try it on the one m7 and its work
but on one max not work
on m8 not test yet
try this:
1. Turn phone OFF
2. Let charge for AT LEAST 10mins even if it doesn't look like it's charging.
3. Press and hold POWER + VOL UP + VOL DOWN for AT LEAST 2mins. Anything less will not reset the charge mode.
4. After 2mins release the buttons and the phone should boot as normal
if it not charge at the first time then try it again andd u will be OK
Hi Hazem
Thanks for the input, i'll give this a go when i get back home and let you know if it works out.
Should i try this when the phone is at 4-5% ? And then let it charge all the way ?
I'm experiencing these same issues as well after rooting my M8. Hopefully someone here knows what the issue is.
Well for me all issues remain unresolved.
My guess so far for the culprit seems to be the magnetic sensor, either badly programmed or a factory defect.
Kyaner said:
Well for me all issues remain unresolved.
My guess so far for the culprit seems to be the magnetic sensor, either badly programmed or a factory defect.
Click to expand...
Click to collapse
u must charge ur phone
turn off the phone
let him charge to full about 3 hours
and try the method
it will work
i test it on 2 one m7 phones
let me know if that work
thx
Sorry Hazeem I understand that English isn't your first language, and you are trying to help but you are not making much sence....
You are basically telling me to charge my phone, then switch it off and charge it again even though it's already charged for another 3 hours....
Ok an update !
HTC Released a service pack along with an update for the car application, after installing these and a couple of reboots the charging problems stopped and the phone doesn't seem to be waking up without any reason, as it did before.
The calls getting routed to the speaker still remain but thanks to an app called Auto Speaker, I've managed to work around this issue. Before the updates this application had no effect, but now it works as it should by turning off the speaker when the proximity sensor is blocked.
I hope I am not celebrating too soon on this and I'll keep this post updated if anything else, related to these issues, happens.
Update 2
So far so good and with another unexpected benefit, I removed my phone from the charger Saturday morning around 11 and as of now Monday 7:30 it's at 27% !