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Just got a XT1789-01 from a friend whos daughters phone just abruptly stopped working. No signs of life, except when plugged in to a computer I see the QLoader 9008 driver load. I tried some blank flash that says to bring the booloader back but it did nothing but say Generic Error. The tool does seem to detect the phone though.
Any ideas? The girl that uses this phone is like 10 so I know its not been tampered with software wise to cause this.
Motorola devices are not my cup of tea when it comes to flashing.
Thanks!
https://forum.xda-developers.com/showpost.php?p=76850077&postcount=6
At the bottom of the post is a link for qualcomm diag drivers, signed for windows.
Attached is the unbrick.zip, use the drivers mentioned above though. Basically unplug your phone and install the drivers, reboot pc and plug in, wait for the drivers to recognize and settle, then blankflash. Afterwards you'll be in a clean bootloader. Flash the latest firmware for your variant. This thread has instructions and links for flashing firmwares, just make sure it's for your variant. You can also try using the lmsa tool mentioned in post #275 to flash the firmware needed.
41rw4lk said:
https://forum.xda-developers.com/showpost.php?p=76850077&postcount=6
At the bottom of the post is a link for qualcomm diag drivers, signed for windows.
Attached is the unbrick.zip, use the drivers mentioned above though. Basically unplug your phone and install the drivers, reboot pc and plug in, wait for the drivers to recognize and settle, then blankflash. Afterwards you'll be in a clean bootloader. Flash the latest firmware for your variant. This thread has instructions and links for flashing firmwares, just make sure it's for your variant. You can also try using the lmsa tool mentioned in post #275 to flash the firmware needed.
Click to expand...
Click to collapse
Thanks. But I still get "FAILED General error" on the blank flash.
C:\1>.\qboot.exe blank-flash
Motorola qboot utility version 3.85
[ -0.000] Opening device: \\.\COM4
[ 0.001] Detecting device
[ 0.004] ...cpu.id = 94 (0x5e)
[ 0.004] ...cpu.sn = 3695693525 (0xdc47ced5)
[ 0.004] Opening singleimage
[ 0.005] Loading package
[ 0.007] ...filename = pkg.xml
[ 0.008] Loading programmer
[ 0.008] ...filename = programmer.elf
[ 0.008] Sending programmer
[ 0.016] ReadFile() failed, GetLastError()=0
[ 0.342] Unexpected command, expecting 3 or 18 or 4, got 1 instead.
[ 0.344] ERROR: sahara_download()->general error
[ 0.344] Check qboot_log.txt for more details
[ 0.345] Total time: 0.346s
FAILED: qb_flash_singleimage()->sahara_download()->general error
C:\1>pause
Press any key to continue . . .
hyelton said:
Thanks. But I still get "FAILED General error" on the blank flash.
C:\1>.\qboot.exe blank-flash
Motorola qboot utility version 3.85
[ -0.000] Opening device: \\.\COM4
[ 0.001] Detecting device
[ 0.004] ...cpu.id = 94 (0x5e)
[ 0.004] ...cpu.sn = 3695693525 (0xdc47ced5)
[ 0.004] Opening singleimage
[ 0.005] Loading package
[ 0.007] ...filename = pkg.xml
[ 0.008] Loading programmer
[ 0.008] ...filename = programmer.elf
[ 0.008] Sending programmer
[ 0.016] ReadFile() failed, GetLastError()=0
[ 0.342] Unexpected command, expecting 3 or 18 or 4, got 1 instead.
[ 0.344] ERROR: sahara_download()->general error
[ 0.344] Check qboot_log.txt for more details
[ 0.345] Total time: 0.346s
FAILED: qb_flash_singleimage()->sahara_download()->general error
C:\1>pause
Press any key to continue . . .
Click to expand...
Click to collapse
Try holding pwr+vol down, then execute the bat file
Same exact error
hyelton said:
Same exact error
Click to expand...
Click to collapse
I've only had to use that once and I didn't run into problems. Double check that the right driver is installed in your device manager, make sure you're running admin prompt (best from the folder so the path is all set). Try executing the command then plug in your phone. Make sure you're using a 2.0 usb port off the mobo and not a hub or 3+ port. Outside of those suggestions I can't help, I don't know the error correlation. I know some had issues getting to to go, but ultimately it was "things just clicked and worked this time" scenario.
The post where you got the drivers has links to unbricking guides, check those if needed.
41rw4lk said:
I've only had to use that once and I didn't run into problems. Double check that the right driver is installed in your device manager, make sure you're running admin prompt (best from the folder so the path is all set). Try executing the command then plug in your phone. Make sure you're using a 2.0 usb port off the mobo and not a hub or 3+ port. Outside of those suggestions I can't help, I don't know the error correlation. I know some had issues getting to to go, but ultimately it was "things just clicked and worked this time" scenario.
The post where you got the drivers has links to unbricking guides, check those if needed.
Click to expand...
Click to collapse
Yeah drivers are correct, laptop and desktop both usb 2.0 and 3.0 has been tried. Different usb cables, I’m assuming something has went wrong with this phone. As it’s never been tampered with. So I’ll give it a few more goes before giving up on it.
Sent from my iPhone using Tapatalk
which blank flash did you try N or O?
Same here, I think we need an updated blankflash
**** Log buffer [000001] 2019-03-14_20:10:40 ****
[ 0.000] Opening device: \\.\COM3
[ 0.004] Detecting device
[ 0.008] ...cpu.id = 94 (0x5e)
[ 0.008] ...cpu.sn = 4062057235 (0xf21e1313)
[ 0.009] Opening singleimage
[ 0.015] Loading package
[ 0.027] ...filename = pkg.xml
[ 0.037] Loading programmer
[ 0.040] ...filename = programmer.elf
[ 0.040] Sending programmer
[ 0.100] ReadFile() failed, GetLastError()=0
[ 0.370] Unexpected command, expecting 3 or 18 or 4, got 1 instead.
[ 0.454] ERROR: sahara_download()->general error
[ 0.457] Check qboot_log.txt for more details
[ 0.475] Total time: 0.489s
[ 0.485]
[ 0.485] qboot version 3.85
[ 0.485]
[ 0.485] DEVICE {
[ 0.485] name = "\\.\COM3",
[ 0.485] flags = "0x64",
[ 0.485] addr = "0x28FD64",
[ 0.485] sahara.current_mode = "0",
[ 0.485] api.buffer = "0x2525020",
[ 0.485] cpu.serial = "4062057235",
[ 0.485] cpu.id = "94",
[ 0.485] cpu.sv_sbl = "15",
[ 0.485] cpu.name = "MSM8998",
[ 0.485] storage.type = "UFS",
[ 0.485] sahara.programmer = "programmer.elf",
[ 0.485] api.bnr = "0x475FF8",
[ 0.485] }
[ 0.485]
[ 0.485]
[ 0.485] Backup & Restore {
[ 0.485] num_entries = 0,
[ 0.485] restoring = "false",
[ 0.485] backup_error = "not started",
[ 0.485] restore_error = "not started",
[ 0.485] }
[ 0.485]
Same problem here!
I think that I need some updated blankflash files. I have tried to found in 4PDA, but the link was removed, the file name was "blankflash_SPRINT_8.0.0_OCXS27.109-48-6.zip" or " blankflash_VZW_8.0.0_ODXS27.109-34-12_12.zip". I have a xt1789-05, dual sim, but I think these files can save me! Anyone have these files? Thanks.
i have this error, can you help me?
[ 0.000] Opening device: \\.\COM5
[ 0.000] ERROR: device_open()->error opening device
[ 0.000] Check qboot_log.txt for more details
[ 0.000] Total time: 0.001s
[ 0.001]
[ 0.001] qboot version 3.85
[ 0.001]
[ 0.001] DEVICE {
[ 0.001] name = "\\.\COM5",
[ 0.001] flags = "0x60",
[ 0.001] addr = "0x62FD54",
[ 0.001] api.bnr = "0x1D2D70",
[ 0.001] }
[ 0.001]
[ 0.001]
[ 0.001] Backup & Restore {
[ 0.001] num_entries = 0,
[ 0.001] restoring = "false",
[ 0.001] backup_error = "not started",
[ 0.001] restore_error = "not started",
[ 0.001] }
[ 0.001]
XxeAgLeAnGeLxX said:
i have this error, can you help me?
[ 0.000] Opening device: \\.\COM5
[ 0.000] ERROR: device_open()->error opening device
[ 0.000] Check qboot_log.txt for more details
[ 0.000] Total time: 0.001s
[ 0.001]
[ 0.001] qboot version 3.85
[ 0.001]
[ 0.001] DEVICE {
[ 0.001] name = "\\.\COM5",
[ 0.001] flags = "0x60",
[ 0.001] addr = "0x62FD54",
[ 0.001] api.bnr = "0x1D2D70",
[ 0.001] }
[ 0.001]
[ 0.001]
[ 0.001] Backup & Restore {
[ 0.001] num_entries = 0,
[ 0.001] restoring = "false",
[ 0.001] backup_error = "not started",
[ 0.001] restore_error = "not started",
[ 0.001] }
[ 0.001]
Click to expand...
Click to collapse
I was experiencing this exact same issue when running the blankflash. I ran it several times only to receive the same error over and over.
Did you put your device into EDL Mode or did it happen after a bad flash?
Do you know if your bootloader is still intact? Do you know how to exit EDL Mode to get back to the bootloader?
Here is what you do...
Since you are in EDL Mode trying to run the blankflash, get everything set up like you are about to run the blankflash again. Connect your device and verify it is connected in the Device Manager. Press and Hold Volume Down + Power and double-click the file to run the blankflash. Continue holding the Volume Down + Power while attempting to run the blankflash and if your bootloader is still intact this will take you back into the bootloader. It may take a few attempts to get back. Just keep holding the Volume Down + Power and double clicking the blankflash file until it takes you back to the bootloader.
Now, this is assuming that your bootloader is still intact. If it is and you can get back to the bootloader then you can run a flash-all for your device that matches the software you were running and get your device back to an operational state. Good luck.
pekenolucas said:
I think that I need some updated blankflash files. I have tried to found in 4PDA, but the link was removed, the file name was "blankflash_SPRINT_8.0.0_OCXS27.109-48-6.zip" or " blankflash_VZW_8.0.0_ODXS27.109-34-12_12.zip". I have a xt1789-05, dual sim, but I think these files can save me! Anyone have these files? Thanks.
Click to expand...
Click to collapse
Follow this guide it has worked for many. Make sure you read it all first, and make sure your phone is in edl mode. Your phone will have a blank screen but you'll see HS-USB QLoader 9008 in your device manager when connected to your pc.
https://forum.xda-developers.com/showpost.php?p=77623934&postcount=5
Blank flash after reomal of battery works
hyelton said:
Just got a XT1789-01 from a friend whos daughters phone just abruptly stopped working. No signs of life, except when plugged in to a computer I see the QLoader 9008 driver load. I tried some blank flash that says to bring the booloader back but it did nothing but say Generic Error. The tool does seem to detect the phone though.
Any ideas? The girl that uses this phone is like 10 so I know its not been tampered with software wise to cause this.
Motorola devices are not my cup of tea when it comes to flashing.
Thanks!
Click to expand...
Click to collapse
Dear remove battery and then blank flash it will work
Hi everybody.
As I know that it is possible that someone wants to know why I need a deep cable here is a super summary of my catastrophe:
I made a root in my Z2 Force with the bootloader unlocked (thanks to the number that Motorola gives to do that) and with the SU, after that I knew (not before, damn) that some applications don't work on root cell phones (****) among these my bank app, Netflix app, Fox app (**** **** ****), even using the Root Cloak app and others like that the result is that they don't work, so I needed to return to the unroot state, until there everything manageable, buuuuuuuuut, when I had to flash the stock ROM I downloaded the wrong version (fuuuuuuuck), the result was that the cell phone doesn't recognize the SIM cards, doesn't allow the use of WIFI, my IMEI was lost (wtf!) and when I try to flash again (in fastboot) with the correct ROM stock the bootloader doesn't leave me because it says "Flashing_locked", (what? but if I already unlocked it before !, well no, the ****ing cell phone doesn't recognize that, if I try to unblock it through the fastboot commands give as results that the process was satisfactory, but when restarting the bootloader it says NO, I'm still locked mother****er ! ...........
Well, that's why I need a deep cable, to flash with the (foolish) "Flasing_locked" status. So, the problem is basically that I found on the Internet those who do the deep cable with micro-usb, I haven't found how to do it with a usb-c cable. In the cases with micro-usb you only have to bridge the black and green wires and "ta dah" everything is done, in others I also see in micro-usb the pin 4 is jumpered with pin 1 in the micro-usb connector, but on the usb-c cable I have something like 20 pins and more than 4 cables, so I don't know how I can do the deep cable with a usb-c.
Please, I need help :crying:
I think there is another way to go about this than putting your devices into Qualcomm 9008. That is what you are wanting the EDL Deep Cable for, right? Instead of that, why not try this thread here, https://forum.xda-developers.com/z2-force/how-to/how-to-return-to-stock-sprint-t3694783, and see if Uzephi's method doesnt get you back to stock. If for some reason his flashall doesnt work, then I would suggest using a blankflash for your version of Android to wipe the slate clean and then use the return to stock method for your device.
fast69mopar said:
I think there is another way to go about this than putting your devices into Qualcomm 9008. That is what you are wanting the EDL Deep Cable for, right? Instead of that, why not try this thread here, https://forum.xda-developers.com/z2-force/how-to/how-to-return-to-stock-sprint-t3694783, and see if Uzephi's method doesnt get you back to stock. If for some reason his flashall doesnt work, then I would suggest using a blankflash for your version of Android to wipe the slate clean and then use the return to stock method for your device.
Click to expand...
Click to collapse
Okay ! I'm going to try those two options and I'll write you what happens.
Thanks !
Well, I'm here again.
I tried the two methods that you kindly indicated to me:
1. https://forum.xda-developers.com/z2-...print-t3694783 The Flashall.bat file really does not do anything different than being an automated flash of what you can usually do manually, I mean, it does the flash using the fastboot file by file, so because it's the same process (but automated) I got the same result, when the Flashall.bat file tries to send / flash the files the response status is Failed, because the flashing status in the bootloader is locked.
2. Blankflash metod. This method seems to work when the cell phone is bricked and does not enter the bootloader, and that is not my case because I can access the cell phone, for example if I connect the cell phone to the computer in:
a) the boot manager mode, the "Device Manager" recognizes it as "Android Device / Motorola ADB Interface"
b) started the ROM (and activated the "USB Debugging"), the "Device Manager" also recognizes it as "Android Device / Motorola ADB Interface"
c) QCOM mode (selected from the bootloader) the "Device Manager" recognizes it as "Qualcomm HS-USB Diagnostics 9092".
Anyway, if I run the blank-flash file in:
a) bootloader mode, the CMD shows "waiting device" and does nothing
b) started the ROM (and activated the "USB Debugging"), the CMD shows "waiting device" and does nothing
c) QCOM mode (selected from the bootloader), the CMD shows "waiting for the device" and does nothing (this same result with or without the activation of "USB Debugging")
So I'm still the same, I think my only option is Deep Cable, what do you think?
Loperaco said:
Well, I'm here again.
I tried the two methods that you kindly indicated to me:
1. https://forum.xda-developers.com/z2-...print-t3694783 The Flashall.bat file really does not do anything different than being an automated flash of what you can usually do manually, I mean, it does the flash using the fastboot file by file, so because it's the same process (but automated) I got the same result, when the Flashall.bat file tries to send / flash the files the response status is Failed, because the flashing status in the bootloader is locked.
2. Blankflash metod. This method seems to work when the cell phone is bricked and does not enter the bootloader, and that is not my case because I can access the cell phone, for example if I connect the cell phone to the computer in:
a) the boot manager mode, the "Device Manager" recognizes it as "Android Device / Motorola ADB Interface"
b) started the ROM (and activated the "USB Debugging"), the "Device Manager" also recognizes it as "Android Device / Motorola ADB Interface"
c) QCOM mode (selected from the bootloader) the "Device Manager" recognizes it as "Qualcomm HS-USB Diagnostics 9092".
Anyway, if I run the blank-flash file in:
a) bootloader mode, the CMD shows "waiting device" and does nothing
b) started the ROM (and activated the "USB Debugging"), the CMD shows "waiting device" and does nothing
c) QCOM mode (selected from the bootloader), the CMD shows "waiting for the device" and does nothing (this same result with or without the activation of "USB Debugging")
So I'm still the same, I think my only option is Deep Cable, what do you think?
Click to expand...
Click to collapse
To use blankflash you need to be in 9008 mode, since you have adb working try issuing the command 'adb reboot-edl' or 'adb reboot edl' can't recall at the moment. You'll know when you're in edl/9008 mode because the screen will be blank and the device will recognize as 9008. If you can't reboot to edl through adb, go to fastboot and try 'fastboot oem blankflash' again you'll know when you're ready for blankflash because the device will recognize as 9008. If the commands don't take, boot into QCOM mode and try 'fastboot oem blankflash'
*To unlock the bootloader you need to select oem unlock in settings. If it's greyed out you need to connect to internet and sign into google. Try bluetooth connection or a cable since wifi and mobile is borked at the moment.
41rw4lk said:
To use blankflash you need to be in 9008 mode, since you have adb working try issuing the command 'adb reboot-edl' or 'adb reboot edl' can't recall at the moment. You'll know when you're in edl/9008 mode because the screen will be blank and the device will recognize as 9008. If you can't reboot to edl through adb, go to fastboot and try 'fastboot oem blankflash' again you'll know when you're ready for blankflash because the device will recognize as 9008. If the commands don't take, boot into QCOM mode and try 'fastboot oem blankflash'
*To unlock the bootloader you need to select oem unlock in settings. If it's greyed out you need to connect to internet and sign into google. Try bluetooth connection or a cable since wifi and mobile is borked at the moment.
Click to expand...
Click to collapse
Hi.
I have fresh news.
The first thing I tried was to enable the option to unlock the OEM because that option was in gray, try to connect the internet via USB cable and no option worked, but when connecting by bluetooth (which is not easy either for those who don’t know how) I did it! and once connected, I enabled the option again, so I activated it to allow me to unlock the OEM, but when restarting the bootloader to verify it was still showing the status "Flashing_locked" (sad face).
Even knowing this, try the options in this order and with these results:
1. Try the command 'adb reboot-edl' or 'adb reboot edl'. The first command that the console recognized was 'adb reboot -edl' but once accepted by the CMD the cell phone was rebooted alone and went back to the ROM, that is, it was not blank.
2. Go to fastboot and try 'fastboot oem blankflash'. When doing this the result obtained in the CMD was “(bootloader) Command Restricted FAILED (remote failure) finished. total time: 0.006s”, probably due to the fact that the bootloader still indicates "Flashing_locked".
3. Boot into QCOM mode and try 'fastboot oem blankflash'. When I start the QCOM option from the bootloader the cell phone automatically loads the ROM, after this I activated the USB Debugging and ran the command in question but the result was "<waiting for any device>" and nothing happens. I tried the command again without activating the USB Debugging and nothing happened either. If I enter the command "fastboot devices" the command does not give any results, I give way to the next line as if nothing happened.
4. I was sad after all this so I decided to retry everything, starting with the command to put the phone in mode 9008, so, just out of curiosity I tried the second sentence you wrote, that is, 'adb reboot edl' (without the line in the middle before the word “edl”), this command also recognized it but this time if it went to blank (yeah !!!). So after accomplishing this I followed the instructions of https://forum.xda-developers.com/z2-force/help/hard-bricked-blankflash-z2-force-t3705789, but the result when executing the Blank-Flash file was:
[ 0.000] Opening device: \\.\COM11
[ 0.001] Detecting device
[ 0.004] ...cpu.id = 94 (0x5e)
[ 0.005] ...cpu.sn = 3632543294 (0xd884363e)
[ 0.005] Opening singleimage
[ 0.005] Loading package
[ 0.009] ...filename = pkg.xml
[ 0.012] Loading programmer
[ 0.012] ...filename = programmer.elf
[ 0.013] Sending programmer
[ 0.091] ReadFile() failed, GetLastError()=0
[ 0.644] Unexpected command, expecting 3 or 18 or 4, got 1 instead.
[ 0.644] ERROR: sahara_download()->general error
[ 0.644] Check qboot_log.txt for more details
[ 0.645] Total time: 0.646s
[ 0.645]
[ 0.645] qboot version 3.85
[ 0.645]
[ 0.645] DEVICE {
[ 0.645] name = "\\.\COM11",
[ 0.645] flags = "0x64",
[ 0.645] addr = "0x28FD74",
[ 0.645] sahara.current_mode = "0",
[ 0.645] api.buffer = "0x2160020",
[ 0.645] cpu.serial = "3632543294",
[ 0.645] cpu.id = "94",
[ 0.645] cpu.sv_sbl = "0",
[ 0.645] cpu.name = "MSM8998",
[ 0.645] storage.type = "UFS",
[ 0.645] sahara.programmer = "programmer.elf",
[ 0.645] api.bnr = "0x20C7ED0",
[ 0.645] }
[ 0.645]
[ 0.645]
[ 0.645] Backup & Restore {
[ 0.645] num_entries = 0,
[ 0.645] restoring = "false",
[ 0.645] backup_error = "not started",
[ 0.645] restore_error = "not started",
[ 0.645] }
[ 0.645]When executing the "blank-flash" file again, the result obtained was:
[ 0.000] Opening device: \\.\COM11
[ 0.001] Detecting device
[ 34.005] ERROR: sahara_greet_device()->change_mode()->do_hello()->IO error
[ 34.005] Check qboot_log.txt for more details
[ 34.005] Total time: 34.006s
[ 34.005]
[ 34.005] qboot version 3.85
[ 34.005]
[ 34.005] DEVICE {
[ 34.005] name = "\\.\COM11",
[ 34.005] flags = "0x64",
[ 34.005] addr = "0x28FD74",
[ 34.005] api.bnr = "0x612CA8",
[ 34.005] }
[ 34.005]
[ 34.005]
[ 34.005] Backup & Restore {
[ 34.005] num_entries = 0,
[ 34.005] restoring = "false",
[ 34.005] backup_error = "not started",
[ 34.005] restore_error = "not started",
[ 34.005] }
[ 34.005]I thought I had made a worse mistake, but turning off the cell phone normally returned to enter the ROM without problem.
At this point I was left with no more ideas...
You need drivers so that your pc and the phone can communicate, here is a link and it also has a verified blankflash.zip that has worked many times for others in the past. The process is a bit hit and miss, meaning it can be finicky on some pcs. Make sure you use a usb 2.0 port off the mobo, and not a 3.0+ or a hub port, they're not all so universal and can cause problems, so stick to 2.0 mobo ports.
https://forum.xda-developers.com/showpost.php?p=77623934&postcount=5
41rw4lk said:
You need drivers so that your pc and the phone can communicate, here is a link and it also has a verified blankflash.zip that has worked many times for others in the past. The process is a bit hit and miss, meaning it can be finicky on some pcs. Make sure you use a usb 2.0 port off the mobo, and not a 3.0+ or a hub port, they're not all so universal and can cause problems, so stick to 2.0 mobo ports.
https://forum.xda-developers.com/showpost.php?p=77623934&postcount=5
Click to expand...
Click to collapse
Hiiiii.
Well, the file in the forum that you gave me works! I mean, it does something new, it generates a successful process and it was reinitiated to the bootloader, once there I noticed that there was a changed item "Software status: Official" (previously said modified), but the ítem of "Flashing_locked" is still the same ...
Anyway I tried to flash the stock ROM with that and I have the same result whenhen I get to the command "fastboot flash bootloader bootloader.img", here are the results:
(bootloader) is-logical:bootloader: not found
Sending 'bootloader' (9884 KB) OKAY [ 0.266s]
Writing 'bootloader' (bootloader) Validating 'boot
loader.default.xml'
(bootloader) flash permission denied
(bootloader) flash permission denied
(bootloader) flash permission denied
(bootloader) flash permission denied
(bootloader) flash permission denied
(bootloader) flash permission denied
(bootloader) flash permission denied
(bootloader) flash permission denied
(bootloader) flash permission denied
(bootloader) flash permission denied
(bootloader) flash permission denied
(bootloader) flash permission denied
(bootloader) Cancelling 'bootloader.default.xml'
FAILED (remote: '')
fastboot: error: Command failed
Another new thing found: in "bootloader logs" mode it says:
SSM: abl cvs roll back 0,1
Fastboot Reason: UTAG bootmode configured as fastboot
I feel that I am closer to each step, please continue to help me.
What firmware are you trying to flash? At this point it might be easier to use the lenovo moto smart assistant tool to do a rescue on your phone. Do a 'fastboot reboot bootloader' to get a fresh bootloader session, and run the lmsa tool and see it it will recover your phone. Either way, let me know what firmware you're trying to flash.
First of all, you need to make sure you are xt1789-? ? If x is 3, then he is the s version. You only need to install the rom of the corresponding carrier. I remember that the installation tool can choose whether to install the baseband and bp/bl lock (maybe)So your xt1789-? ? What is it?
Refer to the version number in the link image https://m.facebook.com/story.php?story_fbid=624595458056701&id=100015187571561
41rw4lk said:
What firmware are you trying to flash? At this point it might be easier to use the lenovo moto smart assistant tool to do a rescue on your phone. Do a 'fastboot reboot bootloader' to get a fresh bootloader session, and run the lmsa tool and see it it will recover your phone. Either way, let me know what firmware you're trying to flash.
Click to expand...
Click to collapse
Hi again !
I followed his advice to use the "lenovo moto smart assistant tool" but as a result I got that my device isn't supported by the software (see attached image).
On the other hand, regarding the firmware that I'm trying to recover, I don't know if I remembered that I told him to install a wrong ROM at the beginning of my problem, and I never backed up my original ROM, so I do not really have the least idea of what is my stock ROM (for Colombia - South America), if I search for firmware I find many categorized with letters at the beginning (AMXBR, AMXCO, AMXLA, AMXMX, ATT, ATTM, LRA, OPENMX, RETAIL, RETAPAC, RETBR, RETCN, RETEU, RETIN, RETLA, RETRU , SPRINT, TEFBR, TIMBR, TIMIT, TMO, USC, VFEU, VZW) ... investigate how I can know which was the original of my phone (after having made a mess) and can not find any reference in this regard.
I keep trying.
潇霄小云 said:
First of all, you need to make sure you are xt1789-? ? If x is 3, then he is the s version. You only need to install the rom of the corresponding carrier. I remember that the installation tool can choose whether to install the baseband and bp/bl lock (maybe)So your xt1789-? ? What is it?
Refer to the version number in the link image https://m.facebook.com/story.php?story_fbid=624595458056701&id=100015187571561
Click to expand...
Click to collapse
Hi 潇 霄 小云!
I am sure it is an XT1789-05 however I do not know which firmware corresponds to me (never look before deleting my stock ROM) and when looking for the firmware of my device there are many with many letters at the beginning (AMXBR, AMXCO, AMXLA, AMXMX, ATT, ATTM, LRA, OPENMX, RETAIL, RETAPAC, RETBR, RETCN, RETEU, RETIN, RETLA, RETRU , SPRINT, TEFBR, TIMBR, TIMIT, TMO, USC, VFEU, VZW), so I do not know which one corresponds to me for Colombia (South America).
You can not see my model in the image you send me ...
Thanks for the help, I'm still investigating!
Loperaco said:
Hi again !
I followed his advice to use the "lenovo moto smart assistant tool" but as a result I got that my device isn't supported by the software (see attached image).
On the other hand, regarding the firmware that I'm trying to recover, I don't know if I remembered that I told him to install a wrong ROM at the beginning of my problem, and I never backed up my original ROM, so I do not really have the least idea of what is my stock ROM (for Colombia - South America), if I search for firmware I find many categorized with letters at the beginning (AMXBR, AMXCO, AMXLA, AMXMX, ATT, ATTM, LRA, OPENMX, RETAIL, RETAPAC, RETBR, RETCN, RETEU, RETIN, RETLA, RETRU , SPRINT, TEFBR, TIMBR, TIMIT, TMO, USC, VFEU, VZW) ... investigate how I can know which was the original of my phone (after having made a mess) and can not find any reference in this regard.
I keep trying.
Click to expand...
Click to collapse
Well your device is showing -05, that's Mexico and South America I believe. There should be a model printed by the charge port on the phone. As for which firmware, look at your sim and see if you can get an idea from there, or if you can ask whomever you got your phone from. Do you remember what provider was listed under the software update channel originally? Your sim should be able to get you some info as to who the provider is even if it's just a subsidy of a major carrier.
Hi there !
Well today I have very good news!
At last I managed to reinstall everything. How it happened? So I went back to the steps in this way:
1. Having a wrong ROM version (it does not correspond to my stock) connect by bluethooth the cell phone to access the internet, so the cell phone recognized that the OEM had already been authorized and allowed me to access the option and change it (because before it was gray).
2. Go to the bootloader and find the indication "Flashing_locked", but as I knew I had already given the authorization from within the ROM I opened a console and wrote the command "fastboot oem unlock" AND RECOGNIZED IT!, Restart the bootloader and voila! the message already said "Flashing_unlocked"
3. After this it was a matter of trying (without lying) something like six firmware XT1789-05 version because I had no idea what mine was, it took me a long time because some left me without Wi-Fi again, but Finally, I managed to locate one that looked like the one I had (RETLA XT1789-05_NASH_RETLA_DS_8.0.0_OPXS27.109-34-19_subsidy-DEFAULT_regulatory-DEFAULT_CFC.xml), so I tried hard there, but still shows a warning that a version is installed of the different operating system, but it works for me and that's how it will stay for a couple of months.
4. Then I was able to install the TWRP and the Magisk without any problems.
5. Problems that I had: Warning of the bootloader without blocking, Notice of the different operating system, Application of finding my device does not work (it stays looking for the cell phone and never locates it).
Many thanks to 41rw4lk, without your help this would have been impossible.
I hope to share my experience with someone else who may have my problem or something like it!
Postscript: Finally, they never gave me instructions on how to make the Deep Cable when the cell phone is a USB-C type port (lol), so if the data appears I would still be interested only in general knowledge.
Hi. Sorry my english)
I bought a phone on Ali. I tried to install LOS16, but after flashing the phone became a black screen and QUSB_BULK.
The phone was Android 8.0.0 retcn.
When I try to restore blankflash_oreo, I get the following errors:
Code:
**** Log buffer [000001] 2019-05-01_23:10:10 ****
[ 0.000] Opening device: \\.\COM7
[ 0.002] Detecting device
[ 0.005] ...cpu.id = 94 (0x5e)
[ 0.005] ...cpu.sn = 2549234984 (0x97f23d28)
[ 0.005] Opening singleimage
[ 0.006] Loading package
[ 0.009] ...filename = pkg.xml
[ 0.011] Loading programmer
[ 0.012] ...filename = programmer.elf
[ 0.012] Sending programmer
[ 0.084] ReadFile() failed, GetLastError()=0
[ 0.390] Unexpected command, expecting 3 or 18 or 4, got 1 instead.
[ 0.390] ERROR: sahara_download()->general error
[ 0.391] Check qboot_log.txt for more details
[ 0.391] Total time: 0.391s
[ 0.391]
[ 0.391] qboot version 3.85
[ 0.391]
[ 0.391] DEVICE {
[ 0.391] name = "\\.\COM7",
[ 0.391] flags = "0x64",
[ 0.391] addr = "0x28FD64",
[ 0.391] sahara.current_mode = "0",
[ 0.391] api.buffer = "0x2145020",
[ 0.391] cpu.serial = "2549234984",
[ 0.391] cpu.id = "94",
[ 0.391] cpu.sv_sbl = "0",
[ 0.391] cpu.name = "MSM8998",
[ 0.391] storage.type = "UFS",
[ 0.391] sahara.programmer = "programmer.elf",
[ 0.391] api.bnr = "0x2085FF8",
[ 0.391] }
[ 0.391]
[ 0.391]
[ 0.391] Backup & Restore {
[ 0.391] num_entries = 0,
[ 0.391] restoring = "false",
[ 0.391] backup_error = "not started",
[ 0.391] restore_error = "not started",
[ 0.391] }
[ 0.391]
Please share blankflash on 1789-05 for 8.0.0
https://forum.xda-developers.com/showpost.php?p=77623934&postcount=5
Thanks, but not work
Code:
F:\1789-05\blankflash_from_NDX26.183-15_17>.\qboot.exe blank-flash
Motorola qboot utility version 3.85
[ 0.000] Opening device: \\.\COM6
[ 0.001] Detecting device
[ 0.004] ...cpu.id = 94 (0x5e)
[ 0.004] ...cpu.sn = 2549234984 (0x97f23d28)
[ 0.004] Opening singleimage
[ 0.005] Loading package
[ 0.008] ...filename = pkg.xml
[ 0.010] Loading programmer
[ 0.011] ...filename = programmer.elf
[ 0.011] Sending programmer
[ 0.164] Handling things over to programmer
[ 0.164] Identifying CPU version
[ 0.166] Waiting for firehose to get ready
[ 29.142] ReadFile() failed, GetLastError()=0
[ 45.246] ReadFile() failed, GetLastError()=0
[141.851] ReadFile() failed, GetLastError()=0
[156.494] Waiting for firehose to get ready
[174.054] ReadFile() failed, GetLastError()=0
[190.155] ReadFile() failed, GetLastError()=0
[206.257] ReadFile() failed, GetLastError()=0
[217.966] ...MSM8998 unknown
[217.966] Determining target secure state
[217.968] Waiting for firehose to get ready
[222.356] ReadFile() failed, GetLastError()=0
Make sure you have the drivers installed, use a 2.0 usb port off the mobo. It can be finicky, so check your cable, check your drivers, use another port. It'll work. Some have had luck by unplugging the phone, starting the script, holding vol dwn, and replugging the phone. It can be finicky, just try it again.
I try more and more, but still not work.
I try: win vista x32, win 8.1 x64, win 10 x 64,
two cables, stock and other,
drivers qualcomm x32 and x64,
desktop and notebook, other port.
I try:
blankflash_from_NDX26.183-15_17
blankflash_oreo
blankflash_SPRINT_8.0.0_OCXS27.109-48-6
I don't know what to try yet.
MarkNsk87 said:
I try more and more, but still not work.
I try: win vista x32, win 8.1 x64, win 10 x 64,
two cables, stock and other,
drivers qualcomm x32 and x64,
desktop and notebook, other port.
I try:
blankflash_from_NDX26.183-15_17
blankflash_oreo
blankflash_SPRINT_8.0.0_OCXS27.109-48-6
I don't know what to try yet.
Click to expand...
Click to collapse
Idk if anyone has been successful using the oreo blankflash, the one I linked to has been used successfully many times, so use that one. Verify that the proper driver is assigned to the phone in your device manager, and make sure you're using an administrator cmd prompt. Might try uninstalling the drivers, reboot pc, reinstall drivers, reboot pc, plug in the phone and let everything recognize and settle, verify drivers in device manager, open admin prompt and go for it with the ndx (nougat) blankflash.
I reinstalled the driver, rebooted and tried to execute the command under the administrator, the log changed a little, but still unsuccessfully
Code:
**** Log buffer [000001] 2019-05-02_13:23:28 ****
[ 0.000] Opening device: \\.\COM3
[ 0.000] Detecting device
[ 12.844] ReadFile() failed, GetLastError()=0
[ 13.372] ...cpu.id = 94 (0x5e)
[ 13.372] ...cpu.sn = 2549234984 (0x97f23d28)
[ 13.372] Opening singleimage
[B][ 13.372] ERROR: error opening singleimage[/B]
[ 13.388] Check qboot_log.txt for more details
[ 13.388] Total time: 13.388s
[ 13.388]
[ 13.388] qboot version 3.85
[ 13.388]
[ 13.388] DEVICE {
[ 13.388] name = "\\.\COM3",
[ 13.388] flags = "0x64",
[ 13.388] addr = "0x28FD64",
[ 13.388] sahara.current_mode = "3",
[ 13.388] api.buffer = "0x25DB020",
[ 13.388] cpu.serial = "2549234984",
[ 13.388] cpu.id = "94",
[ 13.388] cpu.sv_sbl = "0",
[ 13.388] api.bnr = "0x5D2F78",
[ 13.388] }
[ 13.388]
[ 13.388]
[ 13.388] Backup & Restore {
[ 13.388] num_entries = 0,
[ 13.388] restoring = "false",
[ 13.388] backup_error = "not started",
[ 13.388] restore_error = "not started",
[ 13.388] }
[ 13.388]
Blankflash did not work because of the Motorola_Mobile_Drivers_v6.4.0 drivers, I don’t know how they interfere, but because of them there were errors reading the device and the blankflash did not work.
I worked on my body with blankflash_from_NDX26.183-15_17 - and this is a Verizon bout campaign, judging by the information in the bootloader.
Important all have brick: uninstall Motorola_Mobile_Drivers, before you start blankflash!
Don't wory Mark. I think I have the same gold retcn version of 1789-05. I tried flash some versions of LOS 15 and 16, always ends with Qualcomm mode. For me works blankflash from nougat, but only when battery is less than 10%. When my phone is fully charged, when I try blankflash the phone reconnect to pc. Take me a few evenings to figure it out. Works with Motorola drivers and Qualcomm certificate driver installed in the same time.
Now I have stock EU 8.0 and radio from retcn.
Works everything except Smart lock.
Good luck.
Wysłane z mojego Moto Z (2) przy użyciu Tapatalka
I get this error, can someone help me?
[ 0.000] Opening device: \\.\COM7
[ 0.003] Detecting device
[ 0.006] ...cpu.id = 94 (0x5e)
[ 0.007] ...cpu.sn = 2357123697 (0x8c7eda71)
[ 0.007] Opening singleimage
[ 0.008] Loading package
[ 0.013] ...filename = pkg.xml
[ 0.015] Loading programmer
[ 0.017] ...filename = programmer.elf
[ 0.017] Sending programmer
[ 0.181] Handling things over to programmer
[ 0.182] Identifying CPU version
[ 0.185] Waiting for firehose to get ready
[ 3.642] ...MSM8998 2.1
[ 3.804] Determining target secure state
[ 3.987] ...secure = yes
[ 4.334] Configuring device...
[ 4.361] Skipping UFS provsioning as target is secure
[ 4.362] Configuring device...
[ 5.938] Target NAK!
[ 5.939] ...ERROR: Failed to initialize (open whole lun) UFS Device slot 0 partition 1
[ 5.939] ...ERROR: Failed to open the device 3 slot 0 partition 1
[ 5.940] ...INFO: Device type 3, slot 0, partition 1, error 0
[ 5.940] ...WARN: Set bootable failed to open 3 slot 0, partition 1, error 0
[ 5.940] ERROR: do_package()->do_recipe()->NAK
[ 5.942] Check qboot_log.txt for more details
[ 5.943] Total time: 5.946s
FAILED: qb_flash_singleimage()->do_package()->do_recipe()->NAK
Thank you
41rw4lk said:
https://forum.xda-developers.com/showpost.php?p=77623934&postcount=5
Click to expand...
Click to collapse
thanks this method heleped me
you need a blank flash updated for your bootloader, theres at least 5 updates on oreo (OTA UPDATES), then you will need the latest blankflash compatible, maybe the Oreo blank flash that you found here is older than your bricked bootloader. (Sorry for my bad english)
iurd2007 said:
you need a blank flash updated for your bootloader, theres at least 5 updates on oreo (OTA UPDATES), then you will need the latest blankflash compatible, maybe the Oreo blank flash that you found here is older than your bricked bootloader. (Sorry for my bad english)
Click to expand...
Click to collapse
This is a bit of an old post, and I assume those issues are resolved, not sure who you're addressing. As far as oreo blankflash, there is one but as far as I know no one has had success with it. The one that I post frequently uses nougat believe it or not, but it has worked many many times even on oreo and there is no reason to mess with what works. Especially when it comes to blankflashing, it's usually your last chance to resolve the problem.
41rw4lk said:
This is a bit of an old post, and I assume those issues are resolved, not sure who you're addressing. As far as oreo blankflash, there is one but as far as I know no one has had success with it. The one that I post frequently uses nougat believe it or not, but it has worked many many times even on oreo and there is no reason to mess with what works. Especially when it comes to blankflashing, it's usually your last chance to resolve the problem.
Click to expand...
Click to collapse
To blankflash Oreo , you need oreo blankflash, but the last version. There is a oreo (soak test) but not the official stock. But recently someone post the final blankflash for the latest OTA.
iurd2007 said:
To blankflash Oreo , you need oreo blankflash, but the last version. There is a oreo (soak test) but not the official stock. But recently someone post the final blankflash for the latest OTA.
Click to expand...
Click to collapse
You're mistaken. I won't argue the point, by all means do what you will.
41rw4lk said:
You're mistaken. I won't argue the point, by all means do what you will.
Click to expand...
Click to collapse
Ok...
Hi, looking for a kind soul who can provide me with some insight or direction.
My Phone:
Moto Z2 Force XT1789-04 AT&T
Carrier unlocked with unlock code from AT&T to use T-Mobile SIM
Updated to either Build number: OCXS27.109-47-20 or Build number: OCXS27.109-47-23 using LMSA (not OTA)
Official build, never tried to root it
My Circumstance:
I was using fingerprint unlock and my login attempts were failing.
In a brief moment of frustration, and stupidity, I repeatedly retried FP unlock (probably 10+ times)
Display went dim and phone became unresponsive, and ultimately turned into a brick with no way to power on; nothing displayed when plugged in to charge.
My Attempts to Fix:
After trying various button reset options with no success, I plugged my phone into my PC and saw QUSB_BULK
Further searching led me to https://forum.xda-developers.com/showpost.php?p=77623934&postcount=5 (thanks 41rw4lk)
I installed the Qualcomm driver and got Qualcomm HS-USB QDLoader 9008 to show up in Device Manager.
I tried blank-flash.bat using blankflash_from_NDX26.183-15_17 (again, thanks, 41rw4lk)
Here is the output from the batch command:
Code:
c:\Downloads\MOTOZ2FORCE\blankflash_from_NDX26.183-15_17>blank-flash.bat
c:\Downloads\MOTOZ2FORCE\blankflash_from_NDX26.183-15_17>.\qboot.exe blank-flash
Motorola qboot utility version 3.85
[ -0.000] Opening device: \\.\COM4
[ -0.000] Detecting device
[ 0.016] ...cpu.id = 94 (0x5e)
[ 0.016] ...cpu.sn = 1009594148 (0x3c2d2f24)
[ 0.016] Opening singleimage
[ 0.016] Loading package
[ 0.016] ...filename = pkg.xml
[ 0.016] Loading programmer
[ 0.016] ...filename = programmer.elf
[ 0.016] Sending programmer
[ 0.176] Handling things over to programmer
[ 0.176] Identifying CPU version
[ 0.176] Waiting for firehose to get ready
[ 3.200] ...MSM8998 2.1
[ 3.200] Determining target secure state
[ 3.200] ...secure = yes
[ 3.247] Configuring device...
[ 3.263] Skipping UFS provsioning as target is secure
[ 3.263] Configuring device...
[ 4.824] Target NAK!
[ 4.824] ...ERROR: Failed to initialize (open whole lun) UFS Device slot 0 partition 1
[ 4.824] ...ERROR: Failed to open the device 3 slot 0 partition 1
[ 4.824] ...INFO: Device type 3, slot 0, partition 1, error 0
[ 4.824] ...WARN: Set bootable failed to open 3 slot 0, partition 1, error 0
[ 4.824] ERROR: do_package()->do_recipe()->NAK
[ 4.824] Check qboot_log.txt for more details
[ 4.824] Total time: 4.824s
FAILED: qb_flash_singleimage()->do_package()->do_recipe()->NAK
Here is the device info from the log:
Code:
[ 4.824] qboot version 3.85
[ 4.824]
[ 4.824] DEVICE {
[ 4.824] name = "\\.\COM4",
[ 4.824] flags = "0x144",
[ 4.824] addr = "0x62FD54",
[ 4.824] sahara.current_mode = "0",
[ 4.824] api.buffer = "0x29C4020",
[ 4.824] cpu.serial = "1009594148",
[ 4.824] cpu.id = "94",
[ 4.824] cpu.sv_sbl = "0",
[ 4.824] cpu.name = "MSM8998",
[ 4.824] storage.type = "UFS",
[ 4.824] sahara.programmer = "programmer.elf",
[ 4.824] module.firehose = "0x6D91C8",
[ 4.824] api.firehose = "0x721F50",
[ 4.824] cpu.ver = "513",
[ 4.824] cpu.vername = "2.1",
[ 4.824] fh.max_packet_sz = "1048576",
[ 4.824] fh.storage_inited = "1",
[ 4.824] }
So, best as I can decipher, the blank-flash is failing because it cannot create a filesystem on the internal memory.
I read something about A/B slots, but I'm starting to lose my way.
Am I done for?
Thanks for looking. Truly appreciate the folks in this community.
Wait! Am I using a Nougat blank-flash? Do I need an Oreo blank-flash? Is there one available for the XT1789-04?
lobbybee said:
Wait! Am I using a Nougat blank-flash? Do I need an Oreo blank-flash? Is there one available for the XT1789-04?
Click to expand...
Click to collapse
See if there is one on
https://mirrors.lolinet.com/firmware/moto
Sent from my Moto E (4) using Tapatalk
The Nougat blankflash is fine. The phone shipped with a Nougat pbl and the way I understand it is that can't be modified or upgraded, it can be reflashed with the same, but that's it. Don't quote me on that though. As for an Oreo blankflash, there is one, but I've never heard any success stories from it and Nougat has always done the trick.
I've seen that error before, it is speculated that maybe the storage is failing, but I don't know if anyone has ever been able to say 'yes, your storage is no good and that's why you get this error' etc. It maybe very well be the case and I'm not sure if those who have faced that error have been able to recover.
What version of windows are you running? Have you tried running as an admin, using different ports?
If you are on Win10 have you tried going old school and disabling integrity checks and turning test signing on? Win10 isn't very friendly when it comes to our phone, we recommend Win7 and command prompt, not powershell. So if you're using Win10 and haven't done the above, it's worth a shot.
41rw4lk said:
What version of windows are you running? Have you tried running as an admin, using different ports?
Click to expand...
Click to collapse
Previously on Win10 as Admin from CMD window.
Also just tried on Win7, per suggestion, with the same results.
I used 3 different USB2 ports on the PC, iterated through 3 different USB-C cables.
I found the --debug=2 flag for qboot.exe and started digging through the output. Now it's got me wondering:
1) Why is it specifying UFS instead of eMMC? Phonemore.com specs says it's UFS 2.1
2) It appears to be skipping storage initialization because "target is secure." Is blankflash failing b/c my bootloader was not unlocked before it bricked?
3) Should I look into using QFIL to manually configure the reinitialization of the file system, whether UFS or eMMC?
lobbybee said:
Previously on Win10 as Admin from CMD window.
Also just tried on Win7, per suggestion, with the same results.
I used 3 different USB2 ports on the PC, iterated through 3 different USB-C cables.
I found the --debug=2 flag for qboot.exe and started digging through the output. Now it's got me wondering:
1) Why is it specifying UFS instead of eMMC? Phonemore.com specs says it's UFS 2.1
2) It appears to be skipping storage initialization because "target is secure." Is blankflash failing b/c my bootloader was not unlocked before it bricked?
3) Should I look into using QFIL to manually configure the reinitialization of the file system, whether UFS or eMMC?
Click to expand...
Click to collapse
I believe the pbl is loaded before bootloader lock is detected, hence the reason it was able to exploit and unlock booloaders. Obviously we all can agree that something is failing when it comes to initializing the UFS storage it needs to write to. Whether it is corrupted, dead, or something else... I'm not knowledgeable enough to answer that. You might explore around with QFIL since it has an option in settings to select storage type, emmc or ufs. What you do from here on out is all you. I'd make sure you have your drivers installed and do only what is necessary to get back to a bootloader where you can flash a clean stock firmware. Keep us posted with your results and good luck.
Hi,
At the risk of sounding retarded or like I have not searched and read through so many forums I could almost quote them verbatim... I am having trouble unbricking my Moto G7 Play... I've followed dadgum near every guide I've found here and other places... Somewhere along the path to unbricking my device the CPU board ID of my device changed which has a few phone guru friends scratching their heads... Now instead of getting communication errors I am getting the following from the blank-flash.bat when I run it... Maybe I've overlooked the issue in my weeks of searching... Any leads or ideas would be greatly appreciated.
C:\G7PlayBlankFlash>.\qboot.exe blank-flash
Motorola qboot utility version 3.86
[ -0.000] Opening device: \\.\COM5
[ 0.016] Detecting device
[ 17.442] ReadFile() failed, GetLastError()=0
[ 19.255] ...cpu.id = 186 (0xba)
[ 19.255] ...cpu.sn = 1196350551 (0x474edc57)
[ 19.255] Opening singleimage
[ 19.271] Loading package
[ 19.271] Failed identify board. Wrong package?
[ 19.271] ERROR: error loading package
[ 19.286] Check qboot_log.txt for more details
[ 19.286] Total time: 19.286s
FAILED: qb_flash_singleimage()->error loading package
The following is the original device information obtained by LMSA which is the root cause for my phone being bricked in the first place.
[ 11.065] name = "\\.\COM5",
[ 11.065] flags = "0x64",
[ 11.065] addr = "0x62FD54",
[ 11.065] sahara.current_mode = "0",
[ 11.065] api.buffer = "0x29D0020",
[ 11.065] cpu.serial = "255476381",
[ 11.065] cpu.id = "204",
[ 11.065] cpu.sv_sbl = "0",
[ 11.065] cpu.name = "SDM636",
[ 11.065] storage.type = "eMMC",
[ 11.065] sahara.programmer = "programmer.elf",
[ 11.065] api.bnr = "0x2911CA8",
Thanks again in advance for any assistance that could be provided.
Wes Satterwhite
NinjaMonkey1183 said:
Hi,
At the risk of sounding retarded or like I have not searched and read through so many forums I could almost quote them verbatim... I am having trouble unbricking my Moto G7 Play... I've followed dadgum near every guide I've found here and other places... Somewhere along the path to unbricking my device the CPU board ID of my device changed which has a few phone guru friends scratching their heads... Now instead of getting communication errors I am getting the following from the blank-flash.bat when I run it... Maybe I've overlooked the issue in my weeks of searching... Any leads or ideas would be greatly appreciated.
C:\G7PlayBlankFlash>.\qboot.exe blank-flash
Motorola qboot utility version 3.86
[ -0.000] Opening device: \\.\COM5
[ 0.016] Detecting device
[ 17.442] ReadFile() failed, GetLastError()=0
[ 19.255] ...cpu.id = 186 (0xba)
[ 19.255] ...cpu.sn = 1196350551 (0x474edc57)
[ 19.255] Opening singleimage
[ 19.271] Loading package
[ 19.271] Failed identify board. Wrong package?
[ 19.271] ERROR: error loading package
[ 19.286] Check qboot_log.txt for more details
[ 19.286] Total time: 19.286s
FAILED: qb_flash_singleimage()->error loading package
The following is the original device information obtained by LMSA which is the root cause for my phone being bricked in the first place.
[ 11.065] name = "\\.\COM5",
[ 11.065] flags = "0x64",
[ 11.065] addr = "0x62FD54",
[ 11.065] sahara.current_mode = "0",
[ 11.065] api.buffer = "0x29D0020",
[ 11.065] cpu.serial = "255476381",
[ 11.065] cpu.id = "204",
[ 11.065] cpu.sv_sbl = "0",
[ 11.065] cpu.name = "SDM636",
[ 11.065] storage.type = "eMMC",
[ 11.065] sahara.programmer = "programmer.elf",
[ 11.065] api.bnr = "0x2911CA8",
Thanks again in advance for any assistance that could be provided.
Wes Satterwhite
Click to expand...
Click to collapse
It says you're using a snapdragon 636 which, the only device in our family with that CPU is the Moto G7 Plus. Try using the blank flash file for the "Lake". I've attached it below.
Spaceminer said:
It says you're using a snapdragon 636 which, the only device in our family with that CPU is the Moto G7 Plus. Try using the blank flash file for the "Lake". I've attached it below.
Click to expand...
Click to collapse
Still receiving error...
C:\G7PlayBlankFlash>blank-flash.bat
C:\G7PlayBlankFlash>.\qboot.exe blank-flash
Motorola qboot utility version 3.86
[ 0.000] Opening device: \\.\COM5
[ 0.003] Detecting device
[ 24.989] ReadFile() failed, GetLastError()=0
[ 26.743] ...cpu.id = 186 (0xba)
[ 26.754] ...cpu.sn = 1196350551 (0x474edc57)
[ 26.758] Opening singleimage
[ 26.764] Loading package
[ 26.780] Failed identify board. Wrong package?
[ 26.786] ERROR: error loading package
[ 26.795] Check qboot_log.txt for more details
[ 26.803] Total time: 26.805s
FAILED: qb_flash_singleimage()->error loading package
C:\G7PlayBlankFlash>pause
Press any key to continue . . .
C:\G7PlayBlankFlash>
Its as if my cpu id changed and qboot is not recognizing the cpu as snapdragon 636 any longer.
Thanks again,
Wes
NinjaMonkey1183 said:
Still receiving error...
C:\G7PlayBlankFlash>blank-flash.bat
C:\G7PlayBlankFlash>.\qboot.exe blank-flash
Motorola qboot utility version 3.86
[ 0.000] Opening device: \\.\COM5
[ 0.003] Detecting device
[ 24.989] ReadFile() failed, GetLastError()=0
[ 26.743] ...cpu.id = 186 (0xba)
[ 26.754] ...cpu.sn = 1196350551 (0x474edc57)
[ 26.758] Opening singleimage
[ 26.764] Loading package
[ 26.780] Failed identify board. Wrong package?
[ 26.786] ERROR: error loading package
[ 26.795] Check qboot_log.txt for more details
[ 26.803] Total time: 26.805s
FAILED: qb_flash_singleimage()->error loading package
C:\G7PlayBlankFlash>pause
Press any key to continue . . .
C:\G7PlayBlankFlash>
Its as if my cpu id changed and qboot is not recognizing the cpu as snapdragon 636 any longer.
Thanks again,
Wes
Click to expand...
Click to collapse
Try reflashing the bank flash for the G7 Play and see if it works now.
Spaceminer said:
Try reflashing the bank flash for the G7 Play and see if it works now.
Click to expand...
Click to collapse
E:\UNBRICK G7 Play\blankflashg7play\blankflash>.\qboot.exe blank-flash
< waiting for device >
Motorola qboot utility version 3.86
[ 0.000] Opening device: \\.\COM5
[ 0.003] Detecting device
[ 0.007] ...cpu.id = 186 (0xba)
[ 0.008] ...cpu.sn = 1196350551 (0x474edc57)
[ 0.009] Opening singleimage
[ 0.024] Loading package
[ 0.030] Failed identify board. Wrong package?
[ 0.031] ERROR: error loading package
[ 0.032] Check qboot_log.txt for more details
[ 0.032] Total time: 0.033s
FAILED: qb_flash_singleimage()->error loading package
E:\UNBRICK G7 Play\blankflashg7play\blankflash>pause
Press any key to continue . . .
Same results over and over... anymore Ideas? is there a way I can completely reformat the phone completely?
NinjaMonkey1183 said:
E:\UNBRICK G7 Play\blankflashg7play\blankflash>.\qboot.exe blank-flash
< waiting for device >
Motorola qboot utility version 3.86
[ 0.000] Opening device: \\.\COM5
[ 0.003] Detecting device
[ 0.007] ...cpu.id = 186 (0xba)
[ 0.008] ...cpu.sn = 1196350551 (0x474edc57)
[ 0.009] Opening singleimage
[ 0.024] Loading package
[ 0.030] Failed identify board. Wrong package?
[ 0.031] ERROR: error loading package
[ 0.032] Check qboot_log.txt for more details
[ 0.032] Total time: 0.033s
FAILED: qb_flash_singleimage()->error loading package
E:\UNBRICK G7 Play\blankflashg7play\blankflash>pause
Press any key to continue . . .
Same results over and over... anymore Ideas? is there a way I can completely reformat the phone completely?
Click to expand...
Click to collapse
The best thing I can think of is, reinstall Motorola's USB drivers, then try following this post. The blank flash files need to be in the same folder as the qpst binaries.
Esperimenta este amigo??
https://forum.xda-developers.com/attachment.php?attachmentid=4985183&d=1585912069
Solution!!!
I finally managed to get back to fastboot...
I believe I used the .rar blankflash above (spanish post)
I had no luck with linux nor windows, what I finally did that worked:
---Extract that .rar, "BlackFlash-MotoG7Power"... to the Desktop (Windows 10)
------ That's right. G7 Power. Yet - I'm giving instructions for the g7 PLAY. Infuriating.
---Open command prompt as administrator
---CD to the Desktop
---Run blank-flash.bat
This worked the first time I tried it. I literally was at something like 60 hours of effort towards unbricking my xt1952-4, and this is what worked. I'm relieved, very relieved, but I'm so fed up with everything that didn't work/not knowing WHY it didn't work... Eh, I guess I ought to just take the win...
New rescue tool from Motorola (LMSA) fixes hard bricks
Google search LMSA download and get the new rescue tool from Moto..it wrjs great. I used it to save my G7 play
devine3035 said:
Google search LMSA download and get the new rescue tool from Moto..it wrjs great. I used it to save my G7 play
Click to expand...
Click to collapse
This is now called rescue and smart assistant but you have to be on stock software or it wont work
krbzzr said:
Solution!!!
I finally managed to get back to fastboot...
I believe I used the .rar blankflash above (spanish post)
I had no luck with linux nor windows, what I finally did that worked:
---Extract that .rar, "BlackFlash-MotoG7Power"... to the Desktop (Windows 10)
------ That's right. G7 Power. Yet - I'm giving instructions for the g7 PLAY. Infuriating.
---Open command prompt as administrator
---CD to the Desktop
---Run blank-flash.bat
This worked the first time I tried it. I literally was at something like 60 hours of effort towards unbricking my xt1952-4, and this is what worked. I'm relieved, very relieved, but I'm so fed up with everything that didn't work/not knowing WHY it didn't work... Eh, I guess I ought to just take the win...
Click to expand...
Click to collapse
Holy crap!!!! Your post just saved my new G7! Yes that's right. It's a G7 and I used that blankflash from the spanish post which is for the G7 Power. And why did I try that? Because your G7 Play and my G7 both showed a CPU id of 186 in blankflash mode. So it was like ... what else do I have to lose at that point?
And like with your device, it worked on mine the first time I tried it!
NinjaMonkey1183 said:
E:\UNBRICK G7 Play\blankflashg7play\blankflash>.\qboot.exe blank-flash
< waiting for device >
Motorola qboot utility version 3.86
[ 0.000] Opening device: \\.\COM5
[ 0.003] Detecting device
[ 0.007] ...cpu.id = 186 (0xba)
[ 0.008] ...cpu.sn = 1196350551 (0x474edc57)
[ 0.009] Opening singleimage
[ 0.024] Loading package
[ 0.030] Failed identify board. Wrong package?
[ 0.031] ERROR: error loading package
[ 0.032] Check qboot_log.txt for more details
[ 0.032] Total time: 0.033s
FAILED: qb_flash_singleimage()->error loading package
E:\UNBRICK G7 Play\blankflashg7play\blankflash>pause
Press any key to continue . . .
Same results over and over... anymore Ideas? is there a way I can completely reformat the phone completely?
Click to expand...
Click to collapse