Need help with a hanged Note 5 AI - Xiaomi Redmi Note 5 Pro Questions & Answers

Hi,
I’ve got a Note 5 AI (SD 636, dual rear camera) that I bought used from eBay, so don’t know much about its history. The phone worked just fine for a couple of days, then, and while I was watching a local video using MxPlayer the screen freezed, then turned black when I pushed to power button. The phone got hanged …….…. it was completely dead, couldn’t force it to power off, nothing happened when plugged to charger, no vibration, no led………
The phone came back to life the day after, when the battery has completely discharged……….so, I charged the phone, did a factory reset, applied all the updates and then launched again my video with MxPlayer, after about 30 min…BANG, hanged, and dead again.
My phone came back again when the battery discharged………after a complete charge, I launched my video using VLC this time and was able to loop the video for more than 8H without problems.
I thought to myself that for some reason my phone doesn’t like MxPlayer, not a big deal, I can live with that………. but yesterday, the bastard did it again, and this time I was watching YouTube. So, I’m waiting right now for the battery to discharge.
What annoys me more than the hanging problems is that I can’t force the phone to power off, I tried all possible buttons combinations without success.
Any ideas or suggestions?
Thanks
Xiaomi Redmi note 5 AI (M1803E7SH)
Stock MIUI Global 10.2.2.0
Locked Bootloader
Update:
Hello,
I unlocked my bootloader and flashed a custom rom (AOSiP 8.1), the phone worked fine for 3 days, but got hanged again !!!!! no way to turn it off/on again until the battery discharges completely.
Once plugged to my PC, I found out that my phone went to EDL mode (Qualcomm HS-USB Qdloader 9008)……If I push the power button for about 15s the phone disconnects from my PC but reconnects again after 5s and still in EDL mode !!!!!
So, What I can say for now is:
1. For some reason, my phone goes randomly into EDL mode bootloop.
2. Doesn’t seem to be a software issue (tried both, stock and custom Rom)
3. The only way to boot the phone normally is to wait until the battery discharges.
I did a lot a lot of web searching before posting, no one seems to have the same issue.
Waiting for your help, Thanks

Have you tried a factory reset? Also, another rom

alexmason90 said:
Have you tried a factory reset? Also, another rom
Click to expand...
Click to collapse
I did a factory reset, but didn't fix the issue.
Haven't tried another rom so far, I guess that I have to unlock the bootloader first.

Related

[Q] SM-T700 Froze, Powered off - Soft bricked?

Hey guys,
Appreciate it if you could spare me some advice on how to proceed.
So I was watching a twitch stream and all of the sudden tablet froze, and the audio froze as well causing a large super high pitch noise, I hard-reset the tablet but instead of resetting it just turned off, I started to browse the forums and found that a combination of (POWER + VOL UP & DOWN + HOME) would reset the tablet,now what this did for me is turn the tablet on but it was stuck in SD CARD Mode, back again to the forums, read that letting it discharge fully and then it will be able to be charged and turned on, that worked tablet was back doing some various tasks no video again and then boom freezes again same symptoms except this time I couldn't get it to go to SD CARD Mode its very finicky after trying at various times in the day I finally got it to work, same process except this time as soon as it turned on I went into recovery factory reset it to stock, worked a bit longer this time only installed chrome, and it froze again (don't think it was chrome) , rinse repeat and I flashed the latest firmware with ODIN worked fine, I've gotten to the home screen ran through the "factory new" set up and it turned off of me again.
I plugged it in let it charge, came up with battery icon 5% 10% ect, then I left it for a while, I came back and I cant even get it to show the battery percentage(tap power) let alone turn on.
I'm fairly sure that eventually I can get it turn back on but from there I don't know what to do.
TL;DR - Tablet Froze, Hard Reset, Froze again - Rinse Repeat, ODIN to latest STOCK firmware, tablet worked for 5 min before turning off again (plugged in), present situation
Any ideas as what to be causing the freezing and how I could remedy it?
Also sometimes when it froze it turned itself off without me hard resetting it.
Thanks its been driving me insane,
Please do not hesitate to ask me to clarify or provide more information so I can help you help me.
Maybe youve got the loose battery connector problem?
ashyx said:
Maybe youve got the loose battery connector problem?
Click to expand...
Click to collapse
What would you suggest I do, submit it to warranty ? Will they disregard the fact that knox has been tripped if its a hardware issue ?
sunb3ar said:
What would you suggest I do, submit it to warranty ? Will they disregard the fact that knox has been tripped if its a hardware issue ?
Click to expand...
Click to collapse
I had the loose battery connector problem, but the symptoms do not sound the same as mine. I could get mine to boot up, but the screen would flicker and a few white lines would appear before it would reboot itself. I actually started a ticket with Samsung and got the packaging label but, upon further reading, realized that I was pretty much SOL after tripping knox, and didn't want to risk the chance of getting charged for just sending it in. If it is indeed the loose battery connector, you should be able to remove the back cover yourself and fiddle with it. Ultimately, mine needed re-soldering, and I was able to find a local electronic repair shop to do it for me for cheap.
Good luck!
UPDATE: I've managed to get into SDCARD MODE yet again, except discharging seems to get out of it, but once I plug it back in it doesn't come up charging it just black screen, until I hold some buttons and arrive back at sdcard mode. Good times.
Trying various things to get it to boot..
EDIT: Appreciate the insight Squez, I want to exhaust all the other options before opening it myself, if Knox didn't void the warranty to some degree, opening it up should put the final nail in the coffin.
EDIT2: Good news, sort of, tablet isn't dead! after numerous attempts with charge SDCARD mode, discharge, It finally start to charge properly and I managed to get it to boot, worked for a few hours then I left it to charge, and went to sleep, woke up and wont turn on again, but I am in SDCARD Mode again but need wait for it to discharge from presumably 100% ....
[What do you mean Sd card mode? DOWNLOAD mode?
Also no need to let the battery drain.
Just press VOLUME DOWN(not volume up) and POWER together then hold until it restarts.
This is a hard reset and will ALWAYS work unless the device is hard bricked. It is the equivalent of a battery pull.
I continually see here and there incorrect information regarding key combinations, even in so called guides, this forum is even guilty!
Here is what works on the 10.5lte, as far as I'm aware its the same for all versions, indeed pretty much any Samsung device.
HARD RESET:
VOLUME DOWN - POWER.
Hold until the device restarts.
DOWNLOAD MODE:
HOME - VOLUME DOWN - POWER.
Hold until the device boots.
RECOVERY MODE:
HOME - VOLUME UP - POWER.
Hold until the device boots.
ashyx said:
[What do you mean Sd card mode? DOWNLOAD mode?
Also no need to let the battery drain.
Just press VOLUME DOWN(not volume up) and POWER together then hold until it restarts.
This is a hard reset and will ALWAYS work unless the device is hard bricked. It is the equivalent of a battery pull.
I continually see here and there incorrect information regarding key combinations, even in so called guides, this forum is even guilty!
Here is what works on the 10.5lte, as far as I'm aware its the same for all versions, indeed pretty much any Samsung device.
HARD RESET:
VOLUME DOWN - POWER.
Hold until the device restarts.
DOWNLOAD MODE:
HOME - VOLUME DOWN - POWER.
Hold until the device boots.
RECOVERY MODE:
HOME - VOLUME UP - POWER.
Hold until the device boots.
Click to expand...
Click to collapse
I should of posted a photo earlier but here is one I found on google of same screen: (check attachments)
Except UP KEY and DOWN KEY don't do anything, its just this screen, if you attempt to hard reset ect, it will just reload this screen, hence the discharge, then plug it back in and hope it begins to charge "battery icon appears". I have gotten it to boot like this a few times.
sunb3ar said:
I should of posted a photo earlier but here is one I found on google of same screen: (check attachments)
Except UP KEY and DOWN KEY don't do anything, its just this screen, if you attempt to hard reset ect, it will just reload this screen, hence the discharge, then plug it back in and hope it begins to charge "battery icon appears". I have gotten it to boot like this a few times.
Click to expand...
Click to collapse
Wtf
How did you get to that mode? Looks like its trying to flash from the sd card. Ive seen safe mode but not that.
see here: http://forum.gsmhosting.com/vbb/10127092-post62.html
ashyx said:
Wtf
How did you get to that mode? Looks like its trying to flash from the sd card. Ive seen safe mode but not that.
see here: #
Click to expand...
Click to collapse
Yeah its strange as.
I'll have a look at that, thanks.
EDIT: It just finished discharging and now I am on the battery screen.. Usually once it charges here I can get it to boot, what I'm curious is what on earth keeps causing it to freeze up, because in download mode and twrp (gone since i flashed stock via odin) it wouldn't freeze at all, only have issues with it once its booted or charging. I installed a logcat earlier hopefully that should shed some light on the situation,
EDIT2: Well another very interesting thing, the official Samsung charger wont charge it, only works if I plug it into pc or use a non-official charger, strange thing is nothing is wrong with the samsung charger or cable since I can charge my phone fully from it. These have to be some of the strangest symptoms.
EDIT3: Only works through USB port on PC for now, non official charger comes with red X on battery once booted. I assume you can work around this once rooted but that's for another time..
EDIT4: Charge through pc to around 2-3%, boot device, plug into official samsung wall charger and it begins to charge properly.
EDIT5: Hooray back to step one, trying get into SDCARD Mode, same thing happened left it overnight and it wont turn on or charge anymore.
ashyx said:
Wtf
How did you get to that mode? Looks like its trying to flash from the sd card. Ive seen safe mode but not that.
Click to expand...
Click to collapse
i am pretty sure the HOME - VOLUME DOWN - POWER. puts the 10.5 into the sdcard mode.
my tablet is doing very similar to sunb3ar findings.
have had it come back to me once from sdcardmode.. (let if go flat and starting charging then it would start via normal buttons)
it crashed not long after that. it got stuck in sdcard mode again, but this time none of the drain flat, put on charge has worked.. just blank..
fyi- we try to put it in RECOVERY MODE, but it does not work when in this crashed / sdcard mode state
i even disconnected the battery and then plugged back on charge.. nothing..
today i tested the battery volts, 2.8v , for a 3.8v i thought that was ok. i attached my RC lipo multi charger set to 1amp 3.7volt charge, direct to the - + on the battery- got it up to 3.5v, plugged back in, put the charger on- the sdcard mode (most life it has shown in a week).
still not coming up with 'battery' display to say its 'turn-off and being charged'. just the sdcardmode might disappear and return..
i am currently adding mode charge to battery... will try to HARD RESET next.. since i have not tried that combo yet..
HARD RESET:
VOLUME DOWN - POWER.
Hold until the device restarts.
edit: i took it off 'direct' charge, battery at 3.7volts.. then plugged in normal charger, i got a 'battery symbol' but it had the lightening bolt, not a %.. so i unplugged and reconnected to my direct charge to give the battery more volts. i am surprised that the unit seems to think a battery with 3.8volt as it specs seems to not be like with volts not much lower than 3.8.. could be time for a new battery if we can get this thing to restart

LG G3 unresponsive/extremely slow

Hello there. I have to write this again becuase the last topic I wrote didnt get posted...
I have a big problem with my G3 and I have tried everything I could but nothing helped so I hope you can help me.
First of all my phone is only stock. I didnt try rooting it or installing custom roms on it.
Heres the whole story of what happened:
A week ago my phone started to act strangely. When I tried turning the wifi off it restarted or froze for a bit and then went on normaly as if nothing happened. I didnt even have to input my pin. Then one day I got home and the phone simply started reseting itself constantly. Always loaded up to the pin screen but I didnt even have time to input the pin and it reset it self again. This went on for like 15 reset before I lost patience and pulled the battery which didnt help at all since after being turned back on it went back to the reseting. I found online that it was probably a battery problem but I was impatient (shipping to my country is over 2 weeks and buying a battery in stores here costs twice the normal price of a genuine battery but only for a "fake" battery) so I factory reseted it via power button+volume down. After that it worked normally but I lost all my data.
The day after this I spilled ice tea on the phone. I opened it, cleaned it and let it dry out. Turned it on after an hour of drying and it worked but after maybe 2 hours it began freezing. When I tapped on the screen it didnt react, when I pressed the power button it took more then 10 seconds to react to it. It turned on, didnt react to touch and then in mere seconds it went dark and then turned off. I couldnt even unlock the screen. Tried pulling the battery but then it wouldnt even turn on. It stayed on the LG logo. I left it on the logo and on the charger and after an hour or so it turned on and worked normally so I took it apart and cleaned it once more even under the screws and such and it worked after that. Until today.
The freezing problem returned. I was playing a game on it and chatting via messenger when the phone stopped reacting. I had signal, wifi, I got new notifications and basically everything on it worked but the screen didnt react to touch and when pressing the power button it took over 10 seconds to light up the screen, then it went darker and then it shut down. Couldnt do anything. After I pulled the battery it would get stuck in a boot loop for maybe 10-15 minutes and then load but the phone couldnt be used. Just as before the screen turned on with a delay but no reaction to touch whatsoever.
I tried factory reset, downgrading to a lower android version (from 6 to 4) with LGUP and lg flash tool, and I bought a new battery. Nothing worked. I managed to get it to android 4 but that didnt help either. I though it was a problem with 6 because the problem started after the update, before that I didnt have a single problem with my phone.
Now its in a state where it doesnt work. The phone is running, apps are upgrading after the factory reset and all that but I cant do anything with it. Once in a while it will work normally as if nothing but that is rare.
Could you please help ? I love this phone and I dont want to have to sell it for spare parts.
EDIT: I left the phone running to see what would happen an after several hours an error message appeared saying "Process system isnt responding". After pressing ok it worked fine. How can I fix this. I googled it but all I found was a problem with sd card (none is inside), with battery (I have a new one) and with rooting (mines not rooted).

It froze, went black, and now it is weird.

Hello,
This is what have happened:
I was browsing via Chrome, when phone froze. Well, no big deal. It went black, and I couldn't power it back on. I was on rehersal, so I left it on the table for an hour.
Came back to it, tried to power it on, and after 20sec or so of holding Power button, Google appeared. And it disapeared again.
And that is it.
I can access bootloader, and recovery.
From there I tried to flash fresh img, but my device is locked. Went the other way. I downloaded latest OTA and went to adb sideload, and it downloaded it all to phone, but same thing with booting. It stops.
Sometimes it even goes to those circle animations on booting, but than it freezes again, and turns off.
Any hope for my 2 years friend now
Thanks.
@Nuuq: by searching for 'brick' 'bootloop' you find for example this thread Hope, it helps.
Exact same thing happened to me this morning. I was playing Clash Royale, and it froze. Rebooted, and it just went to Google screen and nothing else. I let it sit for an hour, and it started to boot, but froze mid-boot-animation. I can get into bootloader and recovery, so I'm going to flash the Bootloop fix this afternoon and see if it fixes it.
Odd......
I thought this was a CPU bootloop issue, so I flashed the 4-core TWRP, wiped everything, and installed the stock OPR4.170623.006 system, vendor, and thne 4-core boot.img I found in the bootloop thread. I got a little farther, say 5 minutes instead of 5 seconds, but it was still crashing and bootlooping! I couldn't activate the phone, cuz it was rebooting while waiting for my 2-factor authentication text, and when I tried wiping it again, it was rebooting while in TWRP while re-flashing the system. The more I try to fix it, the worse it gets...
I may just give up on the phone, and contact Project Fi support to see if they'll give me a new one.
Same here guys...put inside the the fridge for about an hour and it started, just in time to save my photos on Google photo...but as soon as I start to use it, it freeze, turn off, no reboot. If I reboot, it freezes on circles Google animation...i can enter in bootloader and recovery too...any suggestion?
Same problem - merrily browsing -> crashed and now bootlooping - can get to the bootloader menu but can't get into recovery mode
Running Oreo 8.0
I flashed the 4-core TWRP, and it was crashing even in that. Last night, it sat for 3 hours on the activation page, and never froze, but anytime I try to use it, it freezes. It sometimes turns on, but most of the time it just crashes while booting.
I already use Google Photos, and my texts are synced through Fi hangouts, so I'm not worried about losing anything. I've wiped my phone and started over maybe a dozen times over the past year. Different ROMs, kernels, etc. I just want a working device.
I called Google, and they said nope. They want me to call LG, but my brother has had 2 bootlooping 5x, and LG didn't help with either of his. I doubt LG will help me here, cuz I bought it from the Google Store. I think I have 3 options:
1) pay to gave the CPU reflowed. If I went this route, I would want to upgrade to 3GB or 4GB of RAM at the same time. If I do this, I still have to deal with my battery only holding a 70% of it's charge, and not wanting to spend $50 on a 2 year old OEM batter.
2) Upgrade to a used Pixel. I'm sure with the Pixel 2 coming out, lots of people are going to be upgrading, and I'm sure there will be a bunch of used Pixels showing up. But, you're still buying a used phone that's been out for a year now...
3) Upgrade to the Android One Moto X4. The word "upgrade' is used loosely, as it's VERY similar to our 5Xs. Similar benchmarks, similar screens, similar primary cameras, almost the exact same dimensions, etc. It would be an upgrade with 3GB RAM, bigger storage, SD card slot, 2nd rear camera, better GPS, bigger battery, new (not used), and a few other minor tweaks. Con is that it's so new, there are no ROM/kernels for it yet
I think I just talked myself into a X4 while writing this. We'll see what the wife says.
it happen for me but me i can boot to bootloder but the phone become very slow i just escape from bootloop i turn it on and after 2 week he bootloop again now only fastboot no recovery and no system how i do
squelch41 said:
Same problem - merrily browsing -> crashed and now bootlooping - can get to the bootloader menu but can't get into recovery mode
Running Oreo 8.0
Click to expand...
Click to collapse
Hmm, putting it in the freezer gets it to boot but rapidly crashes again - looks like it is the hardware rather than software

H8324 XZ2 Compact Boot (Launcher?) issue

Hello,
My wife's Sony Xperia XZ2 Compact with model number H8324 has an issue with booting or maybe the launcher getting stuck in a loop after getting to the lock screen for a split second.
The phone seems to boot like normal and gets to the lock screen, we are even able to punch in one or two digits of the 4 digit pass code. Then it goes into a loop of the notification bar and back button flickering. From then on the phone is not responding except for the power button which brings up the normal "Turn off, Reboot, and Lockdown" menu. The issue just started out of nowhere yesterday morning and we haven't been able to fix it yet. We haven't done any rooting or custom rom flashing, it's running the official Sony software but it's out of warranty.
Here's a video showing the issue. The video shows the whole boot process but the link takes you to the last part after the logos.
We would love to get some files off it so if there is a way anyone can help us with that we'd prefer it over a hard reset.
Things we've already tried
Turning the phone off and on again
Unlocking the phone in the split second the lock screen works, this is just too short to swipe up and then put in four digits.
Rebooting the phone
Booting while charging
Booting into safe mode (this has the same issue)
Connecting the phone with USB to a pc, the phone is recognized by Windows, but it doesn't share it's filesystem with Windows.
Connecting the ADB to it, alas usb debugging is not yet enabled on the phone
Trying to get into recovery mode, we haven't been able to get into the recovery menu. Googling seems to indicate it might be holding volume up + power button when the phone is off but then it doesn't seem to do anything at all.
We're currently trying to run out the battery of the phone to see if that will resolve the issue on it's own.
If anyone has any idea, we would love to hear it.
no solution from me. But I have exact same problem and tried same things. Yesterday I did not used the phone. Day before shut down, today tunred it on and it starts with the issue. Strange it happens to both of us at the same time frame. removing sims did not help either.
By holding down "volume down+power" I was able to boot in safe mode but the same issue occur; no way to get into the phone.
Yeah that's weird. Draining the battery did nothing for us. There was not much data that we wanted to extract from the phone. Most of it was contacts and an emulated Pokémon game save file. So my wife eventually reflashed the OS with Xperia companion which did actually resolve the issue of not being able to use the phone.
I faced the same problem today ,i have xz2 , yesterday it was 24% and today i found it 0% so I put it in the charger ,but I faced this problem

Nokia 6.1 seemingly hard bricked after reboot

I have a Nokia 6.1 TA-1043. I have not unlocked the bootloader, and it runs the default operating system (Android One, probably Nokia flavoured). It has gotten slower over the years, and it had a period where it crashed every now and then (sudden reboot). Anyway , some days ago I decided to reboot the phone because it was slow, and it instantly shut off. After waiting probably 20 seconds without response, I decided to hold the power button down to force it. I don't remember exactly what I did, but after trying to again hold the button down to turn it on again, it vibrated as usual but the screen remained black. I then most likely tried holding volume + and power to force another reboot, unsuccessfully. I then tried holding volume - and power to enter download mode. It might have vibrated, or I might have touched the cable making me think it vibrated, but nothing happened. I pressed some random buttons after I think.
Now, the phone does seem to charge. It gets warm when I plug in the charger. I've searched for hours on different forums, and some people say that their phone was magically resurrected after the battery went completely flat after few days. I have tried plugging the phone a bit and testing every button combination (including volume +, volume - and power at the same time) for a few days now. It's dead.
The phone is also seemingly not recognised at all on my windows 10 PC. Haven't tried on Linux.
I have a few theories:
1. The phone simply hard bricked itself due to some hardware failure.
2. I bricked the phone by (blindly due to screen being blank) entering recovery mode and unknowingly factory resetting the phone and shutting it off mid process.
3. The battery is messed up? Some suggest deconnecting the battery. It would require the use of a heat gun to even open the phone though.
I've seen some people suggest entering EDL-mode either by shorting some pins or using a modified USB-cable. However, that would either require opening a phone that isn't supposed to be opened easily, or plugging a modified USB-cable into my computer, nether of which seem safe. I've also seen people mention that whatever needs to be flashed in EDL-mode must be signed by Nokia, which I can't do obviously haha.
It's probably time to move on right? Has someone managed to get a phone in that state to work again?
Hi i can explain some of your theories:
The first one: It's impossible to make the phone hard bricked itself.
The second one: Factory reset is only wipe your data not the OS itself so if you Factory reset and force reboot it should get in to Download mode and you need to unlock bootloader to reflash the ROM. (I'm not in that situation so I'm not sure it's correct or not.)
The third one: No, I don't think so.
That's all so if you have any question ask me. Thanks!
alprtewwqfr said:
Hi i can explain some of your theories:
The first one: It's impossible to make the phone hard bricked itself.
The second one: Factory reset is only wipe your data not the OS itself so if you Factory reset and force reboot it should get in to Download mode and you need to unlock bootloader to reflash the ROM. (I'm not in that situation so I'm not sure it's correct or not.)
The third one: No, I don't think so.
That's all so if you have any question ask me. Thanks!
Click to expand...
Click to collapse
Thanks for replying My phone seems unresponsive, so I haven't managed to get in to download mode, at least not visually on the screen. Also, my phone is not recognised on PC, making me suspect it's not really turned on. I also tried holding volume up + power for 40+ minutes by stuffing it between a few books when making dinner haha, and it still didn't respond. Would you move on in this situation?
speedrocket2110 said:
Thanks for replying My phone seems unresponsive, so I haven't managed to get in to download mode, at least not visually on the screen. Also, my phone is not recognised on PC, making me suspect it's not really turned on. I also tried holding volume up + power for 40+ minutes by stuffing it between a few books when making dinner haha, and it still didn't respond. Would you move on in this situations
Click to expand...
Click to collapse
I don't know because I'm not in that situation, but I had a similar one but only boot to download mode.

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