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I have bought through clove.co.uk my HTC ONE X.
I have successfully unlocked it through htcdev.com
Now I have a yellowish spot on the lower left corner - a hardware fault, clearly.
I have sent it back to clove.co.uk
They told me that HTC has some doubts about free of charge repairing.
I will keep you posted.
ninja.rogue said:
I have bought through clove.co.uk my HTC ONE X.
I have successfully unlocked it through htcdev.com
Now I have a yellowish spot on the lower left corner - a hardware fault, clearly.
I have sent it back to clove.co.uk
They told me that HTC has some doubts about free of charge repairing.
I will keep you posted.
Click to expand...
Click to collapse
please do..as your story seems quite interesting now. hopefully they will replace it for you but kinda makes you think twice before unlocking it now kinda makes me sad hearing that..i really do hope there is an S-OFF exploit cause if there is not i maybe just maybe might end up selling this and going back to either s2 or buy the s3 when that comes out and hopefully that bootloader will be unlocked...i am really loving my phone but things on this side seem so complicated compare to the s2 one
The htcdev unlock shouldn't affect your hardware warranty but it is worded so that in theory anything could be blamed on you altering the firmware. It would be daft if they do end up refusing to fix your phone for free as it is obviously nothing to do with the unlock.
NoobTerminator said:
please do..as your story seems quite interesting now. hopefully they will replace it for you but kinda makes you think twice before unlocking it now kinda makes me sad hearing that..i really do hope there is an S-OFF exploit cause if there is not i maybe just maybe might end up selling this and going back to either s2 or buy the s3 when that comes out and hopefully that bootloader will be unlocked...i am really loving my phone but things on this side seem so complicated compare to the s2 one
Click to expand...
Click to collapse
Yea if you want an easy to root/mod phone Samsung ones are generally better.
Sent from my HTC One X using XDA
I also have informed Clove that I have posted here.
Let's wait and see whether all the hype about HTC opening the bootloader is just marketing or has some sense. After all, I didn't alter anything hardware so if - say - some button or screen ceases to function or doesn't do it properly, why shouldn't warranty be valid??
The thing with the yellow point is well known. At least in Germany. Had a One X that had the same yellow spot on the left bottom of the display too.
Brought it back to the shop (Saturn) and get a complete new one.
Hopefully you get a new one, too!
Forget to mention that I've didn't unlock it.
ninja.rogue said:
After all, I didn't alter anything hardware so if - say - some button or screen ceases to function or doesn't do it properly, why shouldn't warranty be valid??
Click to expand...
Click to collapse
The way HTC word it on htcdev is that because you're not using official validated firmware then you might have had faulty firmware which damaged hardware e.g. it was overheating but the firmware somehow managed to ignore it and continue.
It depends on what is faulty I guess. If the micro USB socket breaks then it is obviously nothing that could be caused by firmware.
The yellowish spot is probably the glue they used to stick the LCD to the touchscreen. There are quite a few mentions of similar spots on this forum. Was it there when you first got the phone?
Yes it was there but it went unnoticed due to excess of enthusiasm in going through each and every menu and too much work to take care of small details. but then, with time, I got aware of the yellow spot.
Clove also noticed it and sent the phone to HTC.
I avoided unlocking at HTCDev as I'd like to keep my warranty, so I will be waiting for Revolutionary
Sent from my HTC One X using xda premium
same story here, i'm about to send it to htc, i'll await your results, too.
So no rooting without potential warranty issues?
patp said:
So no rooting without potential warranty issues?
Click to expand...
Click to collapse
HTC is entitled to some form of protection. If you overclock and fry your CPU they shouldn't have to eat the cost. Friends who unlocked international phones have gotten h/w (display, build issues, etc.) related warranty service from HTC with no hassle.
Here's their policy:
It is our responsibility to caution you that not all claims resulting or caused by or from the unlocking of the bootloader may be covered under warranty.
Unlocking the bootloader means that you now have the ability to customize software on your device. Please note that changing your bootloader can cause significant issues with your device and once you have unlocked your device, you have agreed to the disclaimer that states a change in warranty status such that in the event you render your device unusable, you are responsible for the recovery of your device, whether by repair or by other means.
It seems fairly reasonable. Asus has Prime owners completely waive their warranty rights, even for non-related issues, when they unlock their bootloaders. So it could be worse.
You know the old saying - "you play, you pay."
BarryH_GEG said:
HTC is entitled to some form of protection. If you overclock and fry your CPU they shouldn't have to eat the cost. Friends who unlocked international phones have gotten h/w (display, build issues, etc.) related warranty service from HTC with no hassle.
Here's their policy:
It is our responsibility to caution you that not all claims resulting or caused by or from the unlocking of the bootloader may be covered under warranty.
Unlocking the bootloader means that you now have the ability to customize software on your device. Please note that changing your bootloader can cause significant issues with your device and once you have unlocked your device, you have agreed to the disclaimer that states a change in warranty status such that in the event you render your device unusable, you are responsible for the recovery of your device, whether by repair or by other means.
It seems fairly reasonable. Asus has Prime owners completely waive their warranty rights, even for non-related issues, when they unlock their bootloaders. So it could be worse.
You know the old saying - "you play, you pay."
Click to expand...
Click to collapse
One one side - an entirely software based brick: user should pay. On the other side, failed hardware: manufacturer should pay. In between there may be differences of opinion!
patp said:
So no rooting without potential warranty issues?
Click to expand...
Click to collapse
I have also sent my phone in for a yellow spot. Phone was rooted on HTC dev. Right now the status is "In Repair". So we will see what they say. I did flash back to stock before sending it in.
i rooted my HOX also. after 2 weeks i noticed the wifi fault AND a yellow spot. relocked it and send it in for repair. returned the phone a few weeks later. Still had a wifi issue, but now i don't get warranty for their faulty repair the first time because they saw is was *relocked*
after a few angry phone calls i decided to fix it my self
Lazy-eye said:
i rooted my HOX also. after 2 weeks i noticed the wifi fault AND a yellow spot. relocked it and send it in for repair. returned the phone a few weeks later. Still had a wifi issue, but now i don't get warranty for their faulty repair the first time because they saw is was *relocked*
after a few angry phone calls i decided to fix it my self
Click to expand...
Click to collapse
My status just changed to "REPAIR COMPLETE". So i think i am in the clear.
I think due to a bad install of a rom on my part the phone would not charge.I had used Htcdev to unlock but reset to facory settings before sending it back to HTC for repair.I have been told its been repaired and on its way back to me.
Flyinace2000 said:
My status just changed to "REPAIR COMPLETE". So i think i am in the clear.
Click to expand...
Click to collapse
Strange now i am back to "In Repair"
Flyinace2000 said:
Strange now i am back to "In Repair"
Click to expand...
Click to collapse
And now it is back to awaiting device....very strange.
Flyinace2000 said:
And now it is back to awaiting device....very strange.
Click to expand...
Click to collapse
And now it shows the phone is being returned. So looks like they didn't care/check that my phone was "relocked".
UPS is set to drop it off tonight, but i am away on business so won't be able to report back on the quality until this weekend.
-Will
Sorry if the title offended motorola lover(my apologies)
but really..
motorola really sucks.:/.
Firstly downgrading our hardware(overclocking the same processor in other phones)
then serving us with a locked boot loader..(with an indefinably long waiting time for unlocking)
then at the time of repairing they take 2 weeks to replace a motherboard and then return a completely different defy to customer(broken from side,various cracks and scratches,even the front housing was not the same as the scratches that were on my old defy were not even there now) ..
what came to my surprise was that their customer support replaced my whole motherboard while they had to replace just camera unit...
and when i said there is some mishap(that they might have given me the wrong piece) the engineer started blaming me saying you didnt tell us of any scratch and all..
and he started saying that motorola has a policy that any phone damaged during the repairing is to be bourne by customer and i was like
..
but i asked him to give me that in writing but he started hesitating and some how got convinced to send it to corporate office for repair
now you tell me is it fair to give me a badly damaged phone after repairing only because i chose motorola over samsung or nokia..
sorry for any grammatical error is any as i am feeling sleepy...
Sainyam said:
Sorry if the title offended motorola lover(my apologies)
but really..
motorola really sucks.:/.
Firstly downgrading our hardware(overclocking the same processor in other phones)
then serving us with a locked boot loader..(with an indefinably long waiting time for unlocking)
then at the time of repairing they take 2 weeks to replace a motherboard and then return a completely different defy to customer(broken from side,various cracks and scratches,even the front housing was not the same as the scratches that were on my old defy were not even there now) ..
what came to my surprise was that their customer support replaced my whole motherboard while they had to replace just camera unit...
and when i said there is some mishap(that they might have given me the wrong piece) the engineer started blaming me saying you didnt tell us of any scratch and all..
and he started saying that motorola has a policy that any phone damaged during the repairing is to be bourne by customer and i was like
..
but i asked him to give me that in writing but he started hesitating and some how got convinced to send it to corporate office for repair
now you tell me is it fair to give me a badly damaged phone after repairing only because i chose motorola over samsung or nokia..
sorry for any grammatical error is any as i am feeling sleepy...
Click to expand...
Click to collapse
the b/l will never be unlocked for defy by moto ^^
if it were we'd hold on to our aging ph's for a couple more years & wouldn't go out and buy say a razr with official unlocked b/l or the like...
modders mod & play with their ph's voiding warranty... if I break it I fix it
ph repair services can be dodgy at the best of times
it's not just moto services that are fubar...
Sainyam said:
Sorry if the title offended motorola lover(my apologies)
but really..
motorola really sucks.:/.
Firstly downgrading our hardware(overclocking the same processor in other phones)
then serving us with a locked boot loader..(with an indefinably long waiting time for unlocking)
then at the time of repairing they take 2 weeks to replace a motherboard and then return a completely different defy to customer(broken from side,various cracks and scratches,even the front housing was not the same as the scratches that were on my old defy were not even there now) ..
what came to my surprise was that their customer support replaced my whole motherboard while they had to replace just camera unit...
and when i said there is some mishap(that they might have given me the wrong piece) the engineer started blaming me saying you didnt tell us of any scratch and all..
and he started saying that motorola has a policy that any phone damaged during the repairing is to be bourne by customer and i was like
..
but i asked him to give me that in writing but he started hesitating and some how got convinced to send it to corporate office for repair
now you tell me is it fair to give me a badly damaged phone after repairing only because i chose motorola over samsung or nokia..
sorry for any grammatical error is any as i am feeling sleepy...
Click to expand...
Click to collapse
Motorola Really Sucks in Servicing i have a bad experience With Them once upon a time my ZN5 Not working so good so i gave it to the service center..after a month i got my phone back but the camera lens scratched and the micro phone notworking etc etc i complained Back they said i need to pay 2k for fixing Them...even if u want to apply doa they will suck time and even they dont know how to install a rom...
King_Rat said:
the b/l will never be unlocked for defy by moto ^^
if it were we'd hold on to our aging ph's for a couple more years & wouldn't go out and buy say a razr with official unlocked b/l or the like...
modders mod & play with their ph's voiding warranty... if I break it I fix it
ph repair services can be dodgy at the best of times
it's not just moto services that are fubar...
Click to expand...
Click to collapse
Its not the same with nokia(i love their service)..
once i had a broken earphone on e71 and much to my surprise they replaced it within 10 mins or so..
and while same with motorola took one week to get repaired..
if i break it i am responsible(i know) but the phone broke when i flashed original rom.
So its motorola's software who broke it
not am waiting for my mobile to send to chennai for replacement..
L7iharsha said:
Motorola Really Sucks in Servicing i have a bad experience With Them once upon a time my ZN5 Not working so good so i gave it to the service center..after a month i got my phone back but the camera lens scratched and the micro phone notworking etc etc i complained Back they said i need to pay 2k for fixing Them...even if u want to apply doa they will suck time and even they dont know how to install a rom...
Click to expand...
Click to collapse
really the engineer here didnt even know that motorola has a locked bootloader..even he didnt know what bootloader is ???
all he knew was the is case of doa replace pcb and install rom using rsd...
and if anything else happen send them to another service centre..
Sainyam said:
really the engineer here didnt even know that motorola has a locked bootloader..even he didnt know what bootloader is ???
all he knew was the is case of doa replace pcb and install rom using rsd...
and if anything else happen send them to another service centre..
Click to expand...
Click to collapse
Well, the service center experience was good. Had one stuck pixel on the screen, they replaced the TFT panel. Got the phone back in 8 days without any damage.
One thing is for sure, this is my first and last Motorola!!!
Sainyam said:
really the engineer here didnt even know that motorola has a locked bootloader..even he didnt know what bootloader is ???
all he knew was the is case of doa replace pcb and install rom using rsd...
and if anything else happen send them to another service centre..
Click to expand...
Click to collapse
yes most service guys are like that...but some guys are pros bcoz wen i went to service i dunno which software he used he showed me the list of custom..roms that im used...im really shocked
Sent from my MB525 using XDA
motorola defy always rocking
motorola defy always rocking
Sainyam said:
Sorry if the title offended motorola lover(my apologies)
but really..
motorola really sucks.:/.
Firstly downgrading our hardware(overclocking the same processor in other phones)
then serving us with a locked boot loader..(with an indefinably long waiting time for unlocking)
then at the time of repairing they take 2 weeks to replace a motherboard and then return a completely different defy to customer(broken from side,various cracks and scratches,even the front housing was not the same as the scratches that were on my old defy were not even there now) ..
what came to my surprise was that their customer support replaced my whole motherboard while they had to replace just camera unit...
and when i said there is some mishap(that they might have given me the wrong piece) the engineer started blaming me saying you didnt tell us of any scratch and all..
and he started saying that motorola has a policy that any phone damaged during the repairing is to be bourne by customer and i was like
..
but i asked him to give me that in writing but he started hesitating and some how got convinced to send it to corporate office for repair
now you tell me is it fair to give me a badly damaged phone after repairing only because i chose motorola over samsung or nokia..
sorry for any grammatical error is any as i am feeling sleepy...
Click to expand...
Click to collapse
They are just evil but their phones are damn good. They give one the finest hardware. I get it they overclock the same processor and use it. It is actually beneficial. Even if you buy a phone with less processing speed, you can still overclock it. Its not just MOTO does this each and every android manufacturer do this. Most of the time they use the same processor on many phones. I agree service centers in INDIA are really bad. More over you don't have any idea about Samsung. Nokia sucks with their stupid firmware and the stylish N800 with a stupid Windows Phone OS.
Surprisingly, this my 8th phone from Motorola and I'm pretty satisfied..
Had a few experience with servicing and it was satisfactory..I broke my BT headset once n it was replaced with a brand new one..
Locked BL is a pain sometimes but at the same time, it means there's a little chance to brick the phone..
Doesn't matter from where I send it, what matters is written above
The only good thing about Defy is its ruggedness..
Without it, certainly i will immediately sell my phone to another one, which have an option to unlock its bootloader.
Just look at Sony, they write an OFFICIAL step by step to unlock devices bootloader.
Of course it will broke the warranty, but at least customer have their right to do whatever they want to their devices. To unleash its power and capabilities on proper custom rom.
Sorry Motorola, this is my last Motorola device. Unless Motorola change their policy about what customer could do on their devices.
Sent from Tapatalk v2.0 for Android
I love Motorola phone.....
It had excellent hardware and excellent quality...
But service center are like hell.....
I gave my phone for 1and half months now.. Still I didn't got it back...
This is one thing why we started feeling to go for Nokia......
Well, I guess my One X isn't perfect.
When I first got it, I didn't look for the flaws, I just checked that the Wi-Fi is ok and there was no ripples, so I unlocked it and flashed ARHD. But, after few days of usage I was shocked after I pressed the screen a bit harder (not VERY hard, just a bit harder because I stumbled upon some HOX screen creaking issue videos) and it started creaking in the upper corners and you can push the screen further into the casing (upper side) like it's on some kind of springs. Note: It was in a case since day 1, never fell because I treat it like a baby, I've had it for around a week. Now, I relocked bootloader and got everything back to stock. I never flashed custom kernels nor tried to overclock it/undervolt it. Plus, it NEVER got hot, after playing some more intensive (THD) games it got SLIGHTLY warm, you could barely feel it. So it is deffinitely assembly issue. My question is, can I claim warranty? Because I bought this phone in Germany (1&1) and I'm from Croatia, so I would have to ship it to Germany first. Or should I take it to repair shop so they fix the screen because it's perfect in every other way? It's model SH26.
Thanks very much.
Regards.
Well, I would say that it depends on the engineer who examine your phones. However, they always knew that you are unlocked and they have the right to void your warranty if they detemine it was caused by mis-used of custom ROM/kernels or else. Since, this is a assembly issue which was not consequences of unlocking. I can said that you are safe from this.
I adviced you get to HTC directly instead of a repair shops and query to HTC croatia asking wether they accept your device or not. For you interest, I heard that international warranty was apply my One X from a local retailer while my device is brought from neighbour country.
Either its hardware fault or not if ur device is unlocked they can refuse the repair under warranty. i have asked the same thing and they told me that if you unlocked it u cant use ur warranty.i said all the stuff about its not my fault or unlocking and its by manufacture but no luck. so i guess it depends ur rights that ur country provides .In Uk you can claim hardware fault in court.
Sounds like a shoddy products.
Yup, had to admitted the warranty may go as per country basis refering local laws. I don't think many asian countries deserves the rights for requesting changes/rejecting a device in 7 days without giving any reason as in UK. Thus, this may be why there are more strict on this unlocking issue in UK.
I sent my HOX (unlocked) for repair directly to HTC due to faulty earpiece jack.
They returned it to me fixed, and with a new and better battery.
HTC didn't charge me a cent.
Ive installed ARHD recently and a few hours after i noticed my screen making creaking and popping noises when pressed. Not sure what i should do about it, it doesnt bother me that much but if my screen falls out ill be slightly annoyed ;p. Surely they have to replace/fix the phone because this is a hardware issue?
Guess I was extremely lucky. Having heard of many defective devices, I began to worry about mine, and, to my surprise, there was no problems i could detect.
That's because generally people only shout about things that don't work. The happy folks with good phones are much quieter.
Rusty! said:
That's because generally people only shout about things that don't work. The happy folks with good phones are much quieter.
Click to expand...
Click to collapse
True,i haven't had a single problem with my HOX.When it was first released many people complained about the flickering screen,after that with the memory loss problem,now with the new 2.17 update alot of people are having problems with the wifi,and even so,i don't have any problem with the phone.
ON Topic:In my country if you unlock your bootloader the waranty is completly void,a friend of mine had problems with the phone microphone and they denied his waranty,had to pay to repair the HOX.
This may not be the greatest tip to give, but if you know that they will reject warranty claims (If you are in the UK, etc...) on the basis of bootloader unlock, it might be possible to bypass the issue by just bricking the phone to the point that you cannot get to the bootloader, because it seems they determine warranty status by going to the bootloader and looking at the screen.
Hence, no bootloader screen to check, no evidence that warranty was broken.
Of course this is quite shady and if you have the means you should pay for the warranty repairs.
...or realise (UK, etc.) that your statutory rights are not affected. Which is why they are "statutory".
It's hard to tell, some users reporting that they've been charged for a new motherboard prior to fixing any issues. Until then they won't touch the device. It varies from country to country and individual on the other end.
If you got it from a carrier maybe try sending it to them and bypassing HTC.
Sent from my HTC One X using Tapatalk 2
Im in the uk, does anyone know if they will or wont fix my phone? Also do they fix the phone or replace it?
MadCatz900 said:
Im in the uk, does anyone know if they will or wont fix my phone? Also do they fix the phone or replace it?
Click to expand...
Click to collapse
Depends on the problem, but usually a fix is possible/cheaper for them.
On the UK, your statutary rights stand with the retailer. If you're unlocked (relock it) take it to them.
Great news, my One X is back and It's fixed. Big ups for HTC Germany!
Sent from my HTC One X using xda app-developers app
Hi guys.
So I was unlucky enough to get one of the G4's that were built last summer with a hardware defect. It is completely bricked and I can only get it into download mode - and the LG Flash Tool can't do anything with it. I called LG and explained as best I could that it is rooted but it's definitely the hardware defect causing problems (was working fine before). They said they wouldn't touch it.
I'm wondering if anyone has any ideas about how to convince them to honour it or any other ideas slightly outside the box?
Thanks!
You shouldn't tell them you rooted it. If you unlocked bootloader which is visible on power on i would have tried to fry it somehow for good. Put it in microwave or inverse polarity or somethin...or higher voltage
I purchased a G4 in Slovakia, and RMAd 2 times with the bootloader unlocked. They changed the display and motherboard for free. So I think the warranty also depends on your country and the shop where you got it.
In germany you have to show the manufacturer/retailer that the defect what not caused by you rooting the phone/installing a ROM/unlocking the bootloader/ etc. (since you cannot completely void your guarantee)
So, for example, if you rooted your phone and the charging port is not working you can say that this defect could not be caused by any ROM/tweak/whatever and you can reclaim you guarantee.
If it is a hardware failure known to LG you could argue that the rooting did nothing to accomplish it and that the defect is purely LG's fault and that they have to repair/replace your phone.
Since I don't know in which country you live I don't know how this is handled there, but I don't think it is that different from Germany.
I'm from slovakia as davebugyi, with the same prob, replaced by seller.
seeee7: As far as I know that Germany is part of EU that mean that EU laws & regulations applies - good for you, because seller is responsible for any faults (inherently faulty, bad design...) for 2years (except for battery) - good for you because that crap you "agreed" when you ask for bootlocker unlock code is irrelevant. And as I wrote seller is responsible NOT manufacturer!!! And second thing is about your 1st sentence - within warranty/guarantee seller has to prove that malfunction/harm was caused by improper usage, NOT you. BTW - in case of inherently faulty/bad design goods you can ask seller for money back, repair even after warranty/guarantee period (within reasonable time - within expected usability period - ie. not 10yea after you bought phone) - but in this case you have to prove that failure/harm/problem was caused by bad design/manufacturing...
I know that because I have HTC Universal and T-Mobile UK refused to fix my phone, so I was forced to raise an action against them @ sheriff's court (Small claim action in Glasgow, Scotland). Feew weeks before 1st court session, they sent me a checque with full amount I wanted (fee for action, indepent repair, external charger, 2nd battery, compensation for inconvenience... - and they paid twice the price of new Uni, and at least 5times more than repair) as I guess they knew they will fail.
SO in the worst case go to court.
I always call them and tell them that i woke up and the phone wouldn't turn on.
hey phsnake,
The 2-year EU regulation is only a guarantee, but the unlock voids my warranty (I made a mistake in my previous post).
The guarantee is a EU right and is something between me and the seller/retailer.
[+]The warranty is (in this case) a contract between you and LG (not the seller).
So yes, the seller is still responsible for any faults but any extra warranty given to you by LG is now void. A warranty covers a wider range of problems. So the bootloader unlock's t&c are not irrevant, only usually the warranty given to you by the companies/retailers is just pure marketing and doesn't extend the basic EU rights very much (L don't know whats inside the LG warranty but I think it's just a standard warranty like any other)
Adding to this, the EU regulation states that only in the first six months, the retailer has to prove that the failure was caused by a misuse. After these 6 months you actually have to show that the failure was already there when you bought the device (and that you did nothing that has invoked the defect).
A short example of where you invoked the defect on your phone: You installed a custom ROM that disabled the heat control of the CPU and it overheated and stopped working.
An example of where it was LG's fault: You put a custom ROM on the phone and the charging port is broken. The ROM couldn't have damaged the port.
With a bootloader unlock the seller could (even within the first 6 months!) argue that you "misused" the phone by rooting it and doing whatever with it. And then you have to show them that the rooting did nothing to invoke the problem.
Back to OP's problem: You need to talk to your retailer, just don't tell him that you unlocked/rooted/wahtever. If he refuses to repair your phone, tell him that your rooting did nothing on the defect and that it was a design/hardware failure. If you are living in the EU say him that he cannot 100% prove that it was your failure and claim your rights (tell him about "1999/44/EC" (the name of the regulation), most sellers/retailers tend to be very cooperative when confronted with precise knowledge about one's rights )
And, as phsnake said, go to court in the worst case. Or tell you retailer that you'll do it, maybe you get the same outcome as phsnake
Hy, Guys.
first i want to say
Sorry for my English i am from Austria. so my first Language is German.
My LG G4 H815 runs with Genesys 4.8 or 4.6.(dont know anymore) Bootloader Unlocked.
a few Days ago i had only 8% Battery so i put my Power cable in the device and go to sleep.
Next day i want to start my Phone an...........
NOTHING.
my G4 is Dead!!!!
i dont get it.
i try´d to start norm.
nothing.
put out the battery, put it back, try to start but
NOTHING...
Tryed to boot in Recovery but also NOTHING.
Now i put my G4 with usb on the Laptop but it did not reconize the Phone.
PLEASE GUYS PLEASE HELP ME.
I UNLOCKED MY BOOTLOADER!!!
And now i think my WARRANTY is gone.
I think the repair cost´s are verry high or do somebody know if LG Repair my PHone for free with unlocked BOOTLOADER???
sorry guys but i am done.
my nervs are gone..
If someone could help me that would be AMAZING and i could pay a few BEER´s-
Thanks
kinimod25 said:
Hy, Guys.
first i want to say
Sorry for my English i am from Austria. so my first Language is German.
My LG G4 H815 runs with Genesys 4.8 or 4.6.(dont know anymore) Bootloader Unlocked.
a few Days ago i had only 8% Battery so i put my Power cable in the device and go to sleep.
Next day i want to start my Phone an...........
NOTHING.
my G4 is Dead!!!!
i dont get it.
i try´d to start norm.
nothing.
put out the battery, put it back, try to start but
NOTHING...
Tryed to boot in Recovery but also NOTHING.
Now i put my G4 with usb on the Laptop but it did not reconize the Phone.
PLEASE GUYS PLEASE HELP ME.
I UNLOCKED MY BOOTLOADER!!!
And now i think my WARRANTY is gone.
I think the repair cost´s are verry high or do somebody know if LG Repair my PHone for free with unlocked BOOTLOADER???
sorry guys but i am done.
my nervs are gone..
If someone could help me that would be AMAZING and i could pay a few BEER´s-
Thanks
Click to expand...
Click to collapse
First thing you should do is checking the serial.
Pull out battery and look at the first 3 digits. If it starts with 5xx you may be another victim of a well known main board issue (search for bootloop at xda).
Second thing Austria is in the EU so you SHOULD have no problem on sending it to repair even with unlocked bootloader.
Besides that search form the freezer method or oven method here @XDA.
Those may can help you to recover the data.
.
Okay.
My serial begins with 507.
And this is shure about warranty and unlocked bootloader?
Is this only a problem outside the EU?
Tomorrow i bring my phone to the shop and tell them the story.
Lets hope for a free repair.
Because i searched the net for a new mainboard.
150Bucks.
Thats not possible in the moment for me.
Thanks for your time.
kinimod25 said:
Okay.
My serial begins with 507.
And this is shure about warranty and unlocked bootloader?
Is this only a problem outside the EU?
Tomorrow i bring my phone to the shop and tell them the story.
Lets hope for a free repair.
Because i searched the net for a new mainboard.
150Bucks.
Thats not possible in the moment for me.
Thanks for your time.
Click to expand...
Click to collapse
The key is Directive 1999/44/CE.
For the details take a look here:
In short: No. Just the fact that you modified or changed the software of your device, is not a sufficient reason to void your statutory warranty. As long as you have bought the device as a consumer in the European Union.
A bit longer: Directive 1999/44/CE dictates¹ that any object meeting certain criteria (including telephones, computers, routers etc.) being sold to a consumer² inside the European Union, has to carry a warranty from the seller that the device will meet the quality that you would expect for such a device for a period of 2 years. A telephone is an example of such a device and is an object that comprises many parts, from the case to the screen to the radio, to a mini-computer, to the battery, to the software that runs it. If any of these parts³ stop working in those 2 years, the seller has to fix or replace them. What is more these repairs should not cost the consumer a single cent — the seller has to cover the expenses (Directive 1999/44/CE, §3). If the seller has any expenses for returning it to the manufacturer, this is not your problem as a consumer.
If your device becomes defective in the first 6 months, it is presumed that the defect was there all along, so you should not need to prove anything. If your device becomes defective after the first 6 months, but before 2 years run out, you are still covered. The difference is only that if the defect arises now, the seller can claim that the defect was caused by some action that was triggered by non-normal use of the device.
Click to expand...
Click to collapse
Sources:
http://piana.eu/root
https://fsfe.org/campaigns/android/liberate.en.html
.
Thank you verry much.
I have my LG G4 since 3 or 4 month's!
Lets hope there is no problem with warrnty.
thanks again for your time.
XDA
Best board, best Devs,
best of the best.
kinimod25 said:
Thank you verry much.
I have my LG G4 since 3 or 4 month's!
Lets hope there is no problem with warrnty.
thanks again for your time.
XDA
Best board, best Devs,
best of the best.
Click to expand...
Click to collapse
Hi,
How do you solve the issue?