Related
Seeing the "similar threads we found", I see that I'm not the only one having this issue and we're not the only phone having problems.
Turns out there's a known issue on Google Voice where if the customer adds a line, subtracts a line or screws with their service in any way that requires an activation of the line that's on Google Voice (like an upgrade...yknow like we all did ), that Google Voice can fizzle out. Basically, it automatically unchecks the box that says "this phone can receive texts" which prevents your phone from receiving texts. This also changes the setting on the phone app to route texts through your stock messages app again. This will step-by-step you into changing them back.
Well I got mine working again, and I'd like to share how I did it so maybe it'll work for you.
**NOTICE**
This is for one line on Google Voice only. Apparently this won't work if you have multiple phones attached to the same Google account.
Okay:
1. open up your web browser and go to: voice.google.com. Then open up google voice on your phone.
2. in the browser, click your phone number (top right corner). A menu will pop up and you'll notice the "this phone receives text messages" (or however it's written) is unchecked. That's the bug, it'll uncheck itself every time you go to that screen. Also, when this box becomes unchecked, it actually changes a setting in the Google Voice app on your phone to route texts through the stock messaging app again (annoying).
3. Check that box so that it's one (don't close out of the browser yet, leave it on that screen)
4. Then, in your google voice app on the phone, go to menu > more > settings > notifications and sync where there's a drop down menu specifying whether you want messages received by the messages app or GVoice. choose which one you want (i'm assuming if you're here, you use GVoice). This is the setting I mentioned that it changes in the app (all the way back in step 2).
5. Now you should still have GVoice open in your browser. If not, you follow directions badly and need to repeat the process. If yes, you should have the unchecked box checked (when it wasn't before) and the setting on the phone app itself changed back to normal.
6. While the browser is open, have a few people text you. You should now be getting texts and voicemails delivered to your GVoice account again. This isn't necessary, but to test to make sure you did it right.
Last: once you re-establish that "connection" close the browser and never go back to that options page again (it'll just un-check that box and change that setting on the phone and make you do this all over again). Now your GVoice should be working properly.
*addendum*
If you're still have trouble after this. Go back to the options page where you started, check the box, then uninstall/re-install Gvoice on your phone and go through the set up again...then continue following the steps.
*addendum 2*
If this fails, then disable GVoice services with Sprint and set them up anew using the app on your phone (like you did the first time).
Don't worry about the "can't do whatever", just hit "skip".
Then follow the steps above.
Hope this helps, I know us GVoice users are minority but hey we need people to figure crap out too
AbsolutZeroGI said:
Seeing the "similar threads we found", I see that I'm not the only one having this issue and we're not the only phone having problems.
Turns out there's a known issue on Google Voice where if the customer adds a line, subtracts a line or screws with their service in any way that requires an activation of the line that's on Google Voice (like an upgrade...yknow like we all did ), that Google Voice can fizzle out. Basically, it automatically unchecks the box that says "this phone can receive texts" which prevents your phone from receiving texts. This also changes the setting on the phone app to route texts through your stock messages app again. This will step-by-step you into changing them back.
Well I got mine working again, and I'd like to share how I did it so maybe it'll work for you.
Okay:
1. open up your web browser and go to: voice.google.com. Then open up google voice on your phone.
2. in the browser, click your phone number (top right corner). A menu will pop up and you'll notice the "this phone receives text messages" (or however it's written) is unchecked. That's the bug, it'll uncheck itself every time you go to that screen. Also, when this box becomes unchecked, it actually changes a setting in the Google Voice app on your phone to route texts through the stock messaging app again (annoying).
3. Check that box so that it's one (don't close out of the browser yet, leave it on that screen)
4. Then, in your google voice app on the phone, go to menu > more > settings > notifications and sync where there's a drop down menu specifying whether you want messages received by the messages app or GVoice. choose which one you want (i'm assuming if you're here, you use GVoice). This is the setting I mentioned that it changes in the app (all the way back in step 2).
5. Now you should still have GVoice open in your browser. If not, you follow directions badly and need to repeat the process. If yes, you should have the unchecked box checked (when it wasn't before) and the setting on the phone app itself changed back to normal.
6. While the browser is open, have a few people text you. You should now be getting texts and voicemails delivered to your GVoice account again. This isn't necessary, but to test to make sure you did it right.
Last: once you re-establish that "connection" close the browser and never go back to that options page again (it'll just un-check that box and change that setting on the phone and make you do this all over again). Now your GVoice should be working properly.
*addendum*
If you're still have trouble after this. Go back to the options page where you started, check the box, then uninstall/re-install Gvoice on your phone and go through the set up again...then continue following the steps.
*addendum 2*
If this fails, then disable GVoice services with Sprint and set them up anew using the app on your phone (like you did the first time).
Don't worry about the "can't do whatever", just hit "skip".
Then follow the steps above.
Hope this helps, I know us GVoice users are minority but hey we need people to figure crap out too
Click to expand...
Click to collapse
I have tried these steps and nothing works..If i change the setting in the app to use the google voice app for receiving text it automatically un checks the box online in the google voice settings. When I recheck the box online the app reverts back to using the stock app for messaging in the goggle voice app. quite pissed off about it but i'm still receiving calls from my google voice number so I guess I will live with it until its figured out.
alnova1 said:
I have tried these steps and nothing works..If i change the setting in the app to use the google voice app for receiving text it automatically un checks the box online in the google voice settings. When I recheck the box online the app reverts back to using the stock app for messaging in the goggle voice app. quite pissed off about it but i'm still receiving calls from my google voice number so I guess I will live with it until its figured out.
Click to expand...
Click to collapse
here's the essential part:
Check the box, but leave the browser window open so you can see it.
save the setting for using GVoice but leave the settings open so you can see it.
Then open a new browser window and text someone using the browser interface in a separate tab. I use Google Chrome and have the GVoice extension so I didn't need to do that.
The idea to get texts moving back and forth while both are checked without leaving so they can't uncheck (which they won't do if you stay in the windows).
Once you get the flow of traffic going, then leave those settings windows and never, ever go back to them. It's a cheap fix and a house of cards of sorts (i've accidentally undone my own work twice), but it does work.
Ok..this is what I discovered for me. I have an Evo3D flashed to boost and I have the same google voice number going to it as I do the touch. I was looking at my settings online and suddenly the box for receiving text to the 3D was unchecked so I rechecked it. Well when I did that my messages started going through the stock messaging app on the 3D . So I decided to uncheck both my Touch and my 3d in the settings online to receive text and now I'm getting my text back through the google app. This makes no sense but its working right now.
alnova1 said:
Ok..this is what I discovered for me. I have an Evo3D flashed to boost and I have the same google voice number going to it as I do the touch. I was looking at my settings online and suddenly the box for receiving text to the 3D was unchecked so I rechecked it. Well when I did that my messages started going through the stock messaging app on the 3D . So I decided to uncheck both my Touch and my 3d in the settings online to receive text and now I'm getting my text back through the google app. This makes no sense but its working right now.
Click to expand...
Click to collapse
Tell me about it dude, I spent 4 hours finding my method last night and an extra hour today screwing around. I have the worst headache right now lol.
I didn't know you had two lines on GVoice, I have no clue how that works lol. Hopefully your tinkering helps others.
AbsolutZeroGI said:
Tell me about it dude, I spent 4 hours finding my method last night and an extra hour today screwing around. I have the worst headache right now lol.
I didn't know you had two lines on GVoice, I have no clue how that works lol. Hopefully your tinkering helps others.
Click to expand...
Click to collapse
They will both ring at the same time and its pretty good. I don't know whats going on but I don't see how I can be receiving text messages with it unchecked on the setting part on the web...oh well!
alnova1 said:
They will both ring at the same time and its pretty good. I don't know whats going on but I don't see how I can be receiving text messages with it unchecked on the setting part on the web...oh well!
Click to expand...
Click to collapse
yeah, it is a known issue and Google is working on it (at least according to their forums). it started with the newest Google Voice updates for honeycomb.
I actually got the E4T to lag last night using Google Voice..I felt it was brag worthy
AbsolutZeroGI said:
yeah, it is a known issue and Google is working on it (at least according to their forums). it started with the newest Google Voice updates for honeycomb.
I actually got the E4T to lag last night using Google Voice..I felt it was brag worthy
Click to expand...
Click to collapse
That is brag worthy..lol. Well i'm glad to hear there working on it because I ported my number to google when they first started offering that option so I could have any phone and it would show up my work number...and thats why I need it to work because its my work number! lol
alnova1 said:
That is brag worthy..lol. Well i'm glad to hear there working on it because I ported my number to google when they first started offering that option so I could have any phone and it would show up my work number...and thats why I need it to work because its my work number! lol
Click to expand...
Click to collapse
I suspect it'll be fixed in the next update or two.
If you didn't mind going through the WHOLE set up process again, you could find and download an older apk and just go back to a bug-free version. I have a transparent themed one and an inverted one from before the latest update and they worked fine before I updated it (ever since, they are screwed up).
AbsolutZeroGI said:
I suspect it'll be fixed in the next update or two.
If you didn't mind going through the WHOLE set up process again, you could find and download an older apk and just go back to a bug-free version. I have a transparent themed one and an inverted one from before the latest update and they worked fine before I updated it (ever since, they are screwed up).
Click to expand...
Click to collapse
I guess since I have it working for the moment I will leave it alone but thats an idea though.
alnova1 said:
I guess since I have it working for the moment I will leave it alone but thats an idea though.
Click to expand...
Click to collapse
You can find the themed ones in the apps/themes section of the OG epic 4g. search forum: Google Voice and you'll find it.
AbsolutZeroGI said:
You can find the themed ones in the apps/themes section of the OG epic 4g. search forum: Google Voice and you'll find it.
Click to expand...
Click to collapse
Thank you sir...
Every time I open my address book (or at least the first time after a reboot) I get this AT&T address book verifying subscriber status popup that takes a while to complete. I have no interest in ever using that service so how can I disable the check and just stop using it at all?
I'm guessing that the answer might be root and remove bloatware but I'm hoping there's a way to just turn it off without rooting. Don't worry I'll be rooting sooner than later but for now I'd like to just get rid of that annoying delay.
I havent got my phone yet, should have it within the next 3 hours, but have you looked through the settings, and opened up the AT&T address book app and checked the settings within that app itself?
Yeah. Not seeing any settings for it or actually any AT&T Address Book App at all.
Yeah i finally got mine a few hours ago, but i dont see any options to disable it either.
I'm guessing this will be one of those annoyances that only root can salve.
Not sure about the s3 but on skyrocket I checked out the programs.. scrolled down to sync and disabled..
Rebooted and never got the error again.
... sent via subspace
jumanji404 said:
Not sure about the s3 but on skyrocket I checked out the programs.. scrolled down to sync and disabled..
Rebooted and never got the error again.
... sent via subspace
Click to expand...
Click to collapse
Where exactly did you "check out the programs.. scroll down to sync and disable"?
I don't see anything about AT&T address book anywhere.
I have the same issue. Every so often when I go into my phonebook I have to wait for it to check the AT&T Address Book. So now there is a huge lag to access my contacts.
Why do carriers think they should be mobile phone designers? I wish they'd just leave the designing to the people who are good at it.
Over 10 years of buying my own phones out of contract for a reason. I've only had the phone for a few hours. I wonder what other lame surprises await....
Ok, I seemed to have fixed it. Not sure which action it was because I was just doing everything I could to make it stop.
First thing I did was to turn off AT&T phonebook in my online account. Log into www.attwireless.com. Under MyAT&T tab, mouse over "Wireless" and select "Usage & Recent Activity". Scroll down to "Members Shared Usage" and click on "view details of the number you're working on. Scroll down to "Minute Detail" and right under that is "Phonebook" with the option to turn it on or off.
At the same time I was doing a lot of flailing around in the the phone. I was Settings page in Contacts and I deleted all the AT&T BS contacts it auto inserted into the phone.
I rebooted and it stopped trying to access that AT&T phonebook. Hope this helps.
1. system setting
2. app manager
3. click on the phone book
4. force stop
Now it will stop and the icon will be removed from the app list. You can do this for all of the apps that will not uninstall till we get root.
duckfart said:
1. system setting
2. app manager
3. click on the phone book
4. force stop
Now it will stop and the icon will be removed from the app list. You can do this for all of the apps that will not uninstall till we get root.
Click to expand...
Click to collapse
In step 3 when you say "the phone book" do you mean the app called Contacts that has an icon that looks like a phone book? When I disable that app my phone dialer icon disappeared making it so I couldn't dial out. Had to re-enable it.
Otherwise, I dont have an app named Phone Book.
kennonk said:
In step 3 when you say "the phone book" do you mean the app called Contacts that has an icon that looks like a phone book? When I disable that app my phone dialer icon disappeared making it so I couldn't dial out. Had to re-enable it.
Otherwise, I dont have an app named Phone Book.
Click to expand...
Click to collapse
No.
My AT&T and YP.
I was trying to disable the AT&T Address Book as well. I found out you disable AT&T Messages. Works like a charm.
phoenyx said:
Ok, I seemed to have fixed it. Not sure which action it was because I was just doing everything I could to make it stop.
First thing I did was to turn off AT&T phonebook in my online account. Log into www.attwireless.com. Under MyAT&T tab, mouse over "Wireless" and select "Usage & Recent Activity". Scroll down to "Members Shared Usage" and click on "view details of the number you're working on. Scroll down to "Minute Detail" and right under that is "Phonebook" with the option to turn it on or off.
At the same time I was doing a lot of flailing around in the the phone. I was Settings page in Contacts and I deleted all the AT&T BS contacts it auto inserted into the phone.
I rebooted and it stopped trying to access that AT&T phonebook. Hope this helps.
Click to expand...
Click to collapse
I can confirm this method mentioned by Phoenyx worked. For me at least. No more AT&T Addressbook confirmation dialog when I go to Contacts. :good:
phoenyx said:
Ok, I seemed to have fixed it. Not sure which action it was because I was just doing everything I could to make it stop.
First thing I did was to turn off AT&T phonebook in my online account. Log into www.attwireless.com. Under MyAT&T tab, mouse over "Wireless" and select "Usage & Recent Activity". Scroll down to "Members Shared Usage" and click on "view details of the number you're working on. Scroll down to "Minute Detail" and right under that is "Phonebook" with the option to turn it on or off.
At the same time I was doing a lot of flailing around in the the phone. I was Settings page in Contacts and I deleted all the AT&T BS contacts it auto inserted into the phone.
I rebooted and it stopped trying to access that AT&T phonebook. Hope this helps.
Click to expand...
Click to collapse
Yes, I just tried this as well instead of what I posted earlier and it also worked. I didn't know there was a phonebook option in my online AT&T account.
Works
Sent from my SAMSUNG-SGH-I747 using Tapatalk 2
I disabled syncronized snd it got rid of it
Sent from my SAMSUNG-SGH-I747 using xda premium
Sent from my SAMSUNG-SGH-I747 using xda premium
I just turned off the AT&T phonebook as you described and the pop-up goes away. Didn't need to do anything else.
Thanks!
erikk said:
Every time I open my address book (or at least the first time after a reboot) I get this AT&T address book verifying subscriber status popup that takes a while to complete. I have no interest in ever using that service so how can I disable the check and just stop using it at all?
I'm guessing that the answer might be root and remove bloatware but I'm hoping there's a way to just turn it off without rooting. Don't worry I'll be rooting sooner than later but for now I'd like to just get rid of that annoying delay.
Click to expand...
Click to collapse
Hi I just got my phone the same thing happened. I let it load (the second time it happened the first time I hit cancel). I got a page that was basically an ad for att's backup service, I scolled down to the bottom and clicked on close (or whatever the button did say). Now when I start contacts no more "checking subscriber status etc".
I have not rebooted yet but will and if it comes back I'll post, if it doesn't then at least on my Galaxy SIII it was a one time event.
I swear I saw a post about this somewhere before I got my phone, but now I can't find it... How the hell do you get the "AT&T Address Book - Checking Subscriber Information" pop-up to stop coming up every time you open up the Contacts app?
I tried clearing cache in Contacts, didn't work. I have frozen ALL AT&T bloatware, still coming up. I'm not sure which app is causing this stupid pop-up. Help would be appreciated.
Settings -> Application Manager -> "All" tab -> "AT&T Messages"
Click Stop if its running then Disable.
See if that works.
bardroid said:
Settings -> Application Manager -> "All" tab -> "AT&T Messages"
Click Stop if its running then Disable.
See if that works.
Click to expand...
Click to collapse
Thanks, already tried that, for some reason it kept popping up. I ended up rooting, and renaming the app with a .bak extension, and rebooting. Seems to have gone away now. Thanks for pointing me to the right app though.
here's the old thread (it was mine)
http://forum.xda-developers.com/showthread.php?t=1724071
It ended up stopping popping up for me without really needing to do anything. Not sure what if anything changed but I never rooted or did any of the steps mentioned in the thread.
What worked for me is just let it do it's thing, don't hit cancel. A pop up will come up asking you if you want it to check or sync with AT&T address book next time, paraphrasing here, click no. Done. Now when I got into my contacts it doesn't come up anymore.
Gadgetz said:
What worked for me is just let it do it's thing, don't hit cancel. A pop up will come up asking you if you want it to check or sync with AT&T address book next time, paraphrasing here, click no. Done. Now when I got into my contacts it doesn't come up anymore.
Click to expand...
Click to collapse
I did the same thing and it never came back up for me. This was before I was rooted. Even after I don't get it anymore
No clue. I let it do its thing probably 10 times and it never went away. Now that I rooted and removed anything related to AT&T, it doesn't come up anymore. I have no idea why my phone was being so stubborn with it.
Recently install SKY ICS, and there are no apps with AT&T or YP, but the checking still comes up... any clues?
I froze everything att with titanium and hasn't happened to me..
Sent from my SAMSUNG-SGH-I747 using xda premium
Disable AT&T address book
Saw this some where.. got the issue resolved on my LG V10 AT&t model. All credits to the original uploader
"Go to dialer than dial *#*#2666#*#* and setting "registration" to "completed". Exit out than you are done."
zahid78 said:
Saw this some where.. got the issue resolved on my LG V10 AT&t model. All credits to the original uploader
"Go to dialer than dial *#*#2666#*#* and setting "registration" to "completed". Exit out than you are done."
Click to expand...
Click to collapse
Absolutely worked for me. Thanks so much!!!
Hi
So while I playing around with Google Now, I decided to try calling someone from my Contacts through voice. To my surprise, the message "This action requires Device State and Content..." is displayed, implying that the phone doesn't support the command. Is this really a phone issue, or an android-related issue?
My money is on it being a "user" issue.
I believe you just need to give Google permission to access the contacts in your phone.
bigdfmartin said:
I believe you just need to give Google permission to access the contacts in your phone.
Click to expand...
Click to collapse
I've synced my contacts with my Google account and allowed Google to search through my contacts. Anything else I need to do?
As I recall, Google prompted me for the permissions the first time I asked it to make a call. It's been working ever since.
bigdfmartin said:
As I recall, Google prompted me for the permissions the first time I asked it to make a call. It's been working ever since.
Click to expand...
Click to collapse
Looks like you were right, tried again the other night, and the issue was solved: google asked for permission. Don't know what I did to get it to work though: all I did was access google settings, ticked and unticked some checkboxes under search and now, and for some reason, the command worked afterwards.
Never had an issue with this app doing this before, but here we are. I've made sure my number was correct, and even added the Messages app to MagiskHide (which I've never had to do before). It still is stuck. Eventually it gives up trying to verify, but tapping the button just repeats the same issue again. Any ideas?
GuyInDogSuit said:
Never had an issue with this app doing this before, but here we are. I've made sure my number was correct, and even added the Messages app to MagiskHide (which I've never had to do before). It still is stuck. Eventually it gives up trying to verify, but tapping the button just repeats the same issue again. Any ideas?
Click to expand...
Click to collapse
It's really annoying I've had this before. What I did I'd clear data cache in the messages app restart phone then do same again delete data cache then open messages app and try again. If that fails then you have to turn chat off for 7 days don't try turning chat on within the 7 days otherwise it resets to 7 days again. It's a right pain in the but.
I wish I had a answer for you. I was having the same issue on stock, switching to global, switching to eu, etc. Just a couple nights ago I installed magisk and no modules and left my phone alone for a bit (maybe a hour?), When I picked it back up I had 10 encrypted messages I couldn't read come in from a friend that must have came in over the past couple weeks. It was just random.
dalelindley76 said:
It's really annoying I've had this before. What I did I'd clear data cache in the messages app restart phone then do same again delete data cache then open messages app and try again. If that fails then you have to turn chat off for 7 days don't try turning chat on within the 7 days otherwise it resets to 7 days again. It's a right pain in the but.
Click to expand...
Click to collapse
Seven days?
Seems excessive. How/where did you get this length of time?
Jhoopes517 said:
I wish I had a answer for you. I was having the same issue on stock, switching to global, switching to eu, etc. Just a couple nights ago I installed magisk and no modules and left my phone alone for a bit (maybe a hour?), When I picked it back up I had 10 encrypted messages I couldn't read come in from a friend that must have came in over the past couple weeks. It was just random.
Click to expand...
Click to collapse
That's unfortunate. Have you ever had this issue with any other device?
GuyInDogSuit said:
Seven days?
Seems excessive. How/where did you get this length of time?
That's unfortunate. Have you ever had this issue with any other device?
Click to expand...
Click to collapse
Not that wasn't cleared up with a wipe data/cache and restarting the app.
Jhoopes517 said:
Not that wasn't cleared up with a wipe data/cache and restarting the app.
Click to expand...
Click to collapse
I tried Dale's suggestion, clearing data and cache and rebooting the phone. After a minute it popped up the message "enabling chat features, we'll let you know when it's ready." Checked the settings 15 minutes later, and it said "Trying to verify..." STILL but the button to manually verify was usable.
This sucks.
This had happened to me ever since I got the phone and since my carrier is Verizon, It didn't work right out the gate and tried so many different solutions.
then I read that it could still be linked to your old phone so i put my sim card back and then turned off features and then popped it back to the OP and then just left the messages app run in the background and then it suddenly said chat features enabled.
I don't know if this will help you but it worked for mine.
wooo000 said:
This had happened to me ever since I got the phone and since my carrier is Verizon, It didn't work right out the gate and tried so many different solutions.
then I read that it could still be linked to your old phone so i put my sim card back and then turned off features and then popped it back to the OP and then just left the messages app run in the background and then it suddenly said chat features enabled.
I don't know if this will help you but it worked for mine.
Click to expand...
Click to collapse
I turned it off on my old device (doesn't have service anyway). Still no dice. Ugh!!
I've had multiple issues with apps not sending OTP codes or being able to log in completely, and I even think I've had the same issue you are having when I had "dns.adguard.com" set as my private dns setting. Also, if you use AdAway, that could cause the issue. For some reason I have to disable AdAway to use the Amazon app. Weird.
GuyInDogSuit said:
I tried Dale's suggestion, clearing data and cache and rebooting the phone. After a minute it popped up the message "enabling chat features, we'll let you know when it's ready." Checked the settings 15 minutes later, and it said "Trying to verify..." STILL but the button to manually verify was usable.
This sucks.
Click to expand...
Click to collapse
If you have some sort of vpn running, try disabling it and activating chat features. For me it won't work until I turn my vpn off.
is Google carrier services app is up to date on your phone?
TheKnux said:
I've had multiple issues with apps not sending OTP codes or being able to log in completely, and I even think I've had the same issue you are having when I had "dns.adguard.com" set as my private dns setting. Also, if you use AdAway, that could cause the issue. For some reason I have to disable AdAway to use the Amazon app. Weird.
Click to expand...
Click to collapse
Oh yep, in fact I had another thread about that. Turns out the new AdAway seems to inadvertently block a lot of things. Try adding "*amazon*" (without quotation marks) to the whitelist. PayPal was another I needed to add to the whitelist. I also added Google to see if it'd work for this, but nah... No such luck.
chetly968 said:
If you have some sort of vpn running, try disabling it and activating chat features. For me it won't work until I turn my vpn off.
Click to expand...
Click to collapse
No VPN in my case, that I'm aware of.
dexlemaffo said:
is Google carrier services app is up to date on your phone?
Click to expand...
Click to collapse
Yes. I did find it disabled, oddly, so it's enabled and up to date now. Matter of fact, I even installed the latest from APKmirror.
GuyInDogSuit said:
Oh yep, in fact I had another thread about that. Turns out the new AdAway seems to inadvertently block a lot of things. Try adding "*amazon*" (without quotation marks) to the whitelist. PayPal was another I needed to add to the whitelist. I also added Google to see if it'd work for this, but nah... No such luck.
No VPN in my case, that I'm aware of.
Yes. I did find it disabled, oddly, so it's enabled and up to date now. Matter of fact, I even installed the latest from APKmirror.
Click to expand...
Click to collapse
Thanks for the Amazon tip! I was trying to figure it out for the longest time. Even tried the hard way of adding it a long time ago. Just got used to disabling it to use the app or using Amazon through a browser.
It always takes a minute for my chat features to be enabled. Whenever I get a new phone, I always get the message saying "chat features are unavailable for this device" then after a few hours/days, the pop up says that they're ready. I think I leave Messages open in the background. Never had to disable it on the previous device. T-Mobile user here.
TheKnux said:
Thanks for the Amazon tip! I was trying to figure it out for the longest time. Even tried the hard way of adding it a long time ago. Just got used to disabling it to use the app or using Amazon through a browser.
It always takes a minute for my chat features to be enabled. Whenever I get a new phone, I always get the message saying "chat features are unavailable for this device" then after a few hours/days, the pop up says that they're ready. I think I leave Messages open in the background. Never had to disable it on the previous device. T-Mobile user here.
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Sure thing, glad I could help. If anything, though, you should thank @terlynn4 for that whitelisting suggestion.
In my case this has been going on for a good few days. I've done websearches and researched all the possible causes and solutions I could find, but nothing has worked in my case. Yet. I think the main issue is that I'm not getting the authorization code that Google sends via a short-code service text or whatever those are called.
GuyInDogSuit said:
Sure thing, glad I could help. If anything, though, you should thank @terlynn4 for that whitelisting suggestion.
In my case this has been going on for a good few days. I've done websearches and researched all the possible causes and solutions I could find, but nothing has worked in my case. Yet. I think the main issue is that I'm not getting the authorization code that Google sends via a short-code service text or whatever those are called.
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Usually when I don't receive the code, it's because AdAway or private DNS settings as stated before. But since you're not using any of those, I'm not sure what else would be preventing from sending the code. Is there any way you can use the Messages for Web feature, bring up your messages on PC, send the code that way and see if it comes up on the web?
I had the exact same issue as you, the issue was that Verizon still had my old phone associated with my account. Verizon support asked my for my iccid (16 digit number physically printed on the sim card), and after they associated it with my new phone I received the backlog of all the sms from short codes that I had missed and rcs verified after 15 minutes and a reboot.
R. Daneel Olivae said:
I had the exact same issue as you, the issue was that Verizon still had my old phone associated with my account. Verizon support asked my for my iccid (16 digit number physically printed on the sim card), and after they associated it with my new phone I received the backlog of all the sms from short codes that I had missed and rcs verified after 15 minutes and a reboot.
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LMAO, was that what it was? Funnily enough, now that you mention that, that might be the case for me as well. I had recently jumped from a OnePlus 7T to the 9 Pro, and everything had transitioned smoothly, other than this.
TheKnux said:
Usually when I don't receive the code, it's because AdAway or private DNS settings as stated before. But since you're not using any of those, I'm not sure what else would be preventing from sending the code. Is there any way you can use the Messages for Web feature, bring up your messages on PC, send the code that way and see if it comes up on the web?
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I could give that a try, sure. I do have access to a PC/web browser.
GuyInDogSuit said:
LMAO, was that what it was? Funnily enough, now that you mention that, that might be the case for me as well. I had recently jumped from a OnePlus 7T to the 9 Pro, and everything had transitioned smoothly, other than this.
I could give that a try, sure. I do have access to a PC/web browser.
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Let me know if it works for you. Sounds ridiculous, but it might actually work.
TheKnux said:
Let me know if it works for you. Sounds ridiculous, but it might actually work.
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I don't think it did. Or would. Still no message on either end. Something isn't allowing it to be sent in the first place, it seems.
R. Daneel Olivae said:
I had the exact same issue as you, the issue was that Verizon still had my old phone associated with my account. Verizon support asked my for my iccid (16 digit number physically printed on the sim card), and after they associated it with my new phone I received the backlog of all the sms from short codes that I had missed and rcs verified after 15 minutes and a reboot.
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I had the exact same issue on verizon, but with a globel version. Wouldnt recognize the phone at all. After calling, they pushed me to tech support. Because the phone isnt in their system, the guy had to take an IMEI from another CDMA-Less phone, and enable the CDMA-Less feature. Then he put my IMEI back. Rebooted, and got 2 days worth of texts, and chat features enabled instantly.
The guy said there's a chance that "cleaners" will comb through accounts and reset it, but if it happens, I just have to do the same thing again.