update locked to july 2018 - Samsung Galaxy S9 Questions & Answers

Hi everyone. in the last days I spent a bit of time to try to understand why my samsung galaxy s9 didn't received the adroid pie update, and from this search I found just more doubts. INFO: I have an S9 dual sim coral blue, bought by an italian online shop in october 2018, model code SM-G960F, android version 8.0.0.
basically, no one can understand if my device is italian or german (most of the people I talk with says german), and the update are locked to july 2018. I never received an update for my device, neither a security patch, and now that more than one month was past by the official italian pie release, I'm worried about this. I'm asking everywhere to try to understand why I don't receive update and how can I do to fix this problem, but no one can answer to me. I hope someone here knows the solution.
thanks in advance to everyone.

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Z5P Dual (E6883) 1299-6237 Update to 7.0

Hello,
Been waiting for update to Android 7.0 since the news been spread on XperiaBlog and XDA, but still no official release for 1299-6237 (HK Version). Hence, a question arise: Are there additional certifications that apply to HK ROM version that it takes so long for an update, or is there is another reason for it? Also, any idea when to expect the update then? Thanks for help in advance!
NiklarenF1 said:
Hello,
Been waiting for update to Android 7.0 since the news been spread on XperiaBlog and XDA, but still no official release for 1299-6237 (HK Version). Hence, a question arise: Are there additional certifications that apply to HK ROM version that it takes so long for an update, or is there is another reason for it? Also, any idea when to expect the update then? Thanks for help in advance!
Click to expand...
Click to collapse
you can take the Indonesia or India version... since HK , the last update was .305 / oct2016 ... i am not sure why the stopped pushing for HK
Thanks for reply! I know I can manually flash it, but to be honest, with device like this I cannot be bothered (and frankly not many people do, as pretty much no development going on). I am more reliant on OTA or Companion updates as I do not want to lose my data. Hence it owuld be nice to know if someone would have an explanation for such nonsence really.
I was in the same boat as you. I bought my Z5p dual off of Amazon and received an HK version. I've been waiting for a Nougat update and could wait no longer. I updated using the russian update file and can confim that everything works and no bugs to report. Also no data was lost and my phone language remained in English post update. Should you change your mind...
But to contribute to your question, according to the Experia blog there appears to be a relatively big update coming in April to fix a couple of the Nougat issues with sound some users were reporting. That could be why they halted rollouts again.

No Software update since Feb 2019?

Hi everyone,
I am not sure if some of you had a similar issue, but I have not received any update for my A50 purchased in April 2019.
The phone was bought in Italy but I am based in the UK. It has never received an OTA update either over the UK network or over the ITA network. Also no update is available via Smart Switch.
https://imgur.com/a/qzJAzUv
Software version
A505FNXUU1ASBG
A505FNOXM1ASBG
A505FXXU1ASBB
Baseband
A505FXXU1ASBB
Service Provider
XEU/XEU,XEU/ITV
I am aware that a number of updates were released this year, so I wanted to ask you guys if any of you had the same experience as me, and if there is a way to receive them on my unit.
Thanks all
Enzo
This is probably because of your device's original country does not receive the updates. The only real solution is install another firmware that has got updates.
I bought the device on March 25, the day of its launch in the Czech Republic. Since then, it has received six updates, mostly with major improvements in functionality. Updating the device firmware is therefore very important! In your case, I would try to install "Smart Switch" on my computer and update my phone with it. If you are unsuccessful, please contact Samsung support in your country.
janzrokycan said:
In your case, I would try to install "Smart Switch" on my computer and update my phone with it. If you are unsuccessful, please contact Samsung support in your country.
Click to expand...
Click to collapse
I contacted Samsung support and they told me to wait, but it's November and I've never received a single update yet. Nothing on Smart Switch either.
Shall I look for manually flash a firmware? Do you have any experience with it in terms of future OTA updates?
Thanks again
i guess you could download rom from sammobile(official rom) and flash with odin. Just be careful to download PROPER version for your samsung model..

Why no updates for Note 10+ since September 2019

Hi,
Since 21st of October I am the owner of a Note 10+ an awsome phone and again better than all previous Notes I had since Note 2
But the weird thing is that my Note 10+ is not updating. Bought in the Netherlands with Baseband N975FXXU1ASI1
and Sw version
SAOMC_SM-N(&%F_OXM_XEF_PP_0009
RF8M90BY7SD
XEF/XEF_XEF/VD2
I do understand that this phone was produced for the French market?
After unboxing the update which is still the "up to date one" is the 1 September security update
After this update I learned that Samsung send 3 more updates the security updates October, November and a service update end of October. regarding the Fingerprint scanner
Who knows how I can get the proper updates even when OTA is not working
Thansk in advance for your help :good:
PH
Had the same problem with my DTM Firmware, to solve it i flashed the (in my case) DBT CSC with the newest firmware and now I get every update.
Some sellers imported the phone from other markets, countries. So they can buy the phone cheaper and make more profit. It's legal. But as it comes to update, your phone gets them when the country where they are imported from and not as they release in your own country. You can see the worldwide schedule at www.sammobile.com But if something is wrong, you won't have Samsung guarantee. Only the sellers guarantee.
I ordered my Note10+ directly from Samsung in The Netherlands, and updates are fine. This month I have already received 2 updates. You could indeed try to change the CSC.
siedenburg said:
Had the same problem with my DTM Firmware, to solve it i flashed the (in my case) DBT CSC with the newest firmware and now I get every update.
Click to expand...
Click to collapse
Hi i also have the same problem, my latest update was the December 2019 one with the android 10 one ui 2.0. i didnt get any updates since then. i flashed the german firmware in December from Samfrew(like Sammobile) and i bought my phone from Egypt(IN September). is it safe if i download the latest update, will it overwrite with the current one causing issues? i never downloaded the software twice? And can i use Home_CSC and not CSC??
My phone is Note10+ Exynos SM-N975F
Thanks

Question SM-S901W (Canada) One UI update

Just wanted to know whether anybody in Canada using S22 phone has got OneUI 5 update.
Looks like nobody in Canada have received an update. Is there another way to flash the new ROM?
No
I asked Samsung Hong Kong why the security updates stopped for my SM-S9010 TGY and the answer was "next month" ;-)
I got android 13 today morning.
Software update information
Version: S901WVLU2BVK1 S901WOYV2BVK1
S901WVLU2BVK1
Size: 3255.58 MB
Security patch level: November 1, 2022

Question S901U OTA updates not received

Hello everyone
I bought an S22 with model number S901U (carrier locked T-mobile) from overseas in Dubai that I received unlocled in someway but was stuck on October 2022 security patch and android 12. It says it is up to date and refuses to find newer versions (no updates detected or pushed).
I manually updated the software to the february security patch and android 13 using sam mobile site and odin.
(I used the CSC that matched the device that was TMB/XAA)
After the update, the software version became ASR/XAA,XAA/XAA.
So the first question, what does this ASR stand for, I couldn't find it in any CSC abbreviations.
Secondly, the TMB is not shown, so does this mean that I will start receiving OTA updates directly from samsung?
(From what I understood, the phone is not receiving updates because it is the carrier locked version that has no connection/relation to the carrier, so will this software version change affect this).
After the update, I didn't detect any faults or problems so far, the device is still carrier unlocked and works fine till now.
Any help in explaining the situation will be much appreciated.

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