Phone: SGH-T989
ROM: Jedi Mind Trick X4
I'm going to try to explain this the best I can so... my apologies for any loops or confusing parts in my story.
~Basically once my phone was removed from being charged, it jumped itself into some kind of boot loop. I did not do anything just unplug it and check the time
~~The process it went though before it started to work again
~It ended up just shutting down and booting up. When it booted in only got as far as the "Deviant Development" screen and the load bar only loaded up to about 20-30% before it just rebooted itself. From there my phone was stuck on vibration. It would only vibrate for a split second, stop and vibrate again. Even if I tried to get it to make it load the TWRP recovery screen it would just boot itself again once the "Team Win" logo appeared. (Update) Device options randomly appeared by itself when I went to put it on sleep. I just tapped the button and from there it just rebooted itself.
**Question**
I'm just curious to know if anyone may know why my phone suddenly acted like that, my phone has no damage at all, never been dropped. First I ever experienced this. Any advice or suggestions?
LuciferzRage said:
**Question**
I'm just curious to know if anyone may know why my phone suddenly acted like that, my phone has no damage at all, never been dropped. First I ever experienced this. Any advice or suggestions?
Click to expand...
Click to collapse
Sounds like you have a sticky power button. I think there are a few threads about it on here if you search.
Started acting up last week when I noticed it restarted on it's own, but didn't fire back up right away. Instead it went into a reboot cycle for almost an hour (doesn't make it passed the Samsung splash screen). Then it just fixed itself and I was able to access everything as normal.
Once it was going again, I backed up all my info and did a factory reset and proceeded to re-load Jellybean (4.0.2?). Although Kies said I was already up-to-date and didn't do anything.
Anyway, worked fine for a week until yesterday when it went into the continuous reboot cycle, and never fully turned on again.
I have pictures and vids I would like to somehow recover (on phone and not on SD card), but I have no idea how to get the phone to start up. I have removed my SIM and memory card to see if that did anything. Also have done numerous hard resets (pull the battery and lock + vol down combo). It basically just kills the battery as it cycle reboots. Every few minutes, it will fire up again but still doesn't make it past the Samsung splash page. And when the phone is charging, it just doesn't turn on in general and just intermittently vibrates to try to start-up.
Dunno how I would even be able to flash the ROM (newb at this) since the phone doesn't stay on long enough to access the BIOS of the phone. Does this seem like a software or hardware issue? I bought this phone 2nd hand off Craigs about 2 years ago, so no idea if it was a refurb.
Has anyone experienced this and can direct me to somewhere so I can fix it? Or is it a goner and I should just move on to another phone? Any help would be greatly appreciated.
Its likely a stuck power button. Search here or Google for treatments.
Sent from my Moto X cellular telephone...
it sounds like a problem I had once
Galaxy S2 Wont boot anymore
one option was to disassemble teh phone and check the power button , someone recommended I use an eraser to tap the power button and see if that would unlodge it and to my relief that worked. You might want to try that first
I've been running into a issue lately with my phone and my research has turned up nothing so I thought I'd post here. For some reason, every night my phone automatically turns on silence mode around the same time. Originally I thought it happened because of me accidentally hitting the volume buttons, but I have made it a point to make sure the the phone isn't in silence mode before putting it down and it still happens during the evening. It started happening after I upgraded Lollipop and after doing some research thought it happened due to the new interruption settings, but it still happens even after "Downtime Days" is set to "None".
I am running the stock ROM rooted. I have looked into the apps I use and none of them should be able to set the phone to silent automatically. I'm trying to fix this without doing a factory reset if only because I'm worried it won't fix the problem. If anyone can help me out I'd appreciate it.
Last night I tried turning on my Pixel C only to see a screen saying enter android password ive never seen this screen before so i figured i would try my Google password and i got a second message saying "the password you entered is correct but unfortunately your hard drive is corrupted and you will have to factory reset your device" or something along those lines so i hit factory reset where the open android appears and it had text in the bottom saying something like erasing hard drive i left it like that since i had somewhere to go and when i came back the pixel c was completely dead so i connected it to the charger and tried turning it on and it would boot to the google logo then the four dots and just reboot all the time i was not able to even leave it turned off i did try factory resetting the pixel through android manager but still had the same problem. has anyone else experienced this problem? i have contacted google and they are sending me a replacement just wondering if anyone knows whats wrong with it and why it messed up like this
yes, i am aware of the screen and the factory reset erase sequence. but the reset sequence occured while full charge and plugged into a pc . if the battery on yours was near discharged during the erase sequence it might have completely discharged before completing the factory reset which usually results in somewhat unknown issue. best to plug it in to charger before erase sequence if this happens again. good to hear that another unit is on its way.
xm0is3sx said:
Last night I tried turning on my Pixel C only to see a screen saying enter android password ive never seen this screen before so i figured i would try my Google password and i got a second message saying "the password you entered is correct but unfortunately your hard drive is corrupted and you will have to factory reset your device" or something along those lines so i hit factory reset where the open android appears and it had text in the bottom saying something like erasing hard drive i left it like that since i had somewhere to go and when i came back the pixel c was completely dead so i connected it to the charger and tried turning it on and it would boot to the google logo then the four dots and just reboot all the time i was not able to even leave it turned off i did try factory resetting the pixel through android manager but still had the same problem. has anyone else experienced this problem? i have contacted google and they are sending me a replacement just wondering if anyone knows whats wrong with it and why it messed up like this
Click to expand...
Click to collapse
Exactly the same thing happened to me, it was fully charged back then and after I reset the tablet it went in to boot loop. I got the new replacement now and it is working better now
damjan006 said:
Exactly the same thing happened to me, it was fully charged back then and after I reset the tablet it went in to boot loop. I got the new replacement now and it is working better now
Click to expand...
Click to collapse
Tell us please, how the replacement device. Because I am from Russia and I detail it is important to find out how things are going.
dkryder said:
yes, i am aware of the screen and the factory reset erase sequence. but the reset sequence occured while full charge and plugged into a pc . if the battery on yours was near discharged during the erase sequence it might have completely discharged before completing the factory reset which usually results in somewhat unknown issue. best to plug it in to charger before erase sequence if this happens again. good to hear that another unit is on its way.
Click to expand...
Click to collapse
im guessing the battery was around 80% when it decided to mess up so i think it got stuck formatting the hard drive and just died from there
damjan006 said:
Exactly the same thing happened to me, it was fully charged back then and after I reset the tablet it went in to boot loop. I got the new replacement now and it is working better now
Click to expand...
Click to collapse
any guess why this happened to yours? im thinking it might have to do with the magnets inside the pixel C i did stick it on the fridge to see if it was pretty strong (dumb yeah i know) lol it did work fine while stuck to fridge but messed up a few hours after that
This just happened to me. Here is the sequence of events that led up to it.
1. Fully charged and unplugged it. ( I did pull the unit off the keyboard as it was propped up but this shouldn't affect the storage right? )
2. It did a random reboot after taking it off the charger.
3. It asked for my password in a "pre-boot" screen
4. The message I get is : "Decryption unsuccessful" "The password you entered is correct but unfortunately your data is corrupt.
"To resume using your tablet you need to perform a factory reset. When you set up your tablet after this reset you'll have an opportunity to restore any data that was backed up to your google account."
jlcutler said:
This just happened to me. Here is the sequence of events that led up to it.
1. Fully charged and unplugged it. ( I did pull the unit off the keyboard as it was propped up but this shouldn't affect the storage right? )
2. It did a random reboot after taking it off the charger.
3. It asked for my password in a "pre-boot" screen
4. The message I get is : "Decryption unsuccessful" "The password you entered is correct but unfortunately your data is corrupt.
"To resume using your tablet you need to perform a factory reset. When you set up your tablet after this reset you'll have an opportunity to restore any data that was backed up to your google account."
Click to expand...
Click to collapse
thats the same message i got also after turning on the display I also have a keyboard and took it off to put the tablet on the fridge and put it back on the keyboard afterwards and it still worked fine until i turned the screen off and tried to turn it on later
jlcutler said:
This just happened to me. Here is the sequence of events that led up to it.
1. Fully charged and unplugged it. ( I did pull the unit off the keyboard as it was propped up but this shouldn't affect the storage right? )
2. It did a random reboot after taking it off the charger.
3. It asked for my password in a "pre-boot" screen
4. The message I get is : "Decryption unsuccessful" "The password you entered is correct but unfortunately your data is corrupt.
"To resume using your tablet you need to perform a factory reset. When you set up your tablet after this reset you'll have an opportunity to restore any data that was backed up to your google account."
Click to expand...
Click to collapse
yup, this has happened to mine several times but except for one time, i just pressed vol dn & power to get to the options screen and rebooted. so i did not have to reset but one time. but mine has not died yet. i also think the magnets might be causing this and some other issues
I've just had the same thing this morning and I'm in the process of a truly awful conversation with Google support during which I had to explain to them what "stuck in a bootloop" meant...
I've had this one since a week after launch, working fine - I assume there weren't any recent updates that changed any of the memory partitions?
You guys could always try to unlock your bootloader from fastboot and reflash the stock images.
PriyanPhoenix said:
I've just had the same thing this morning and I'm in the process of a truly awful conversation with Google support during which I had to explain to them what "stuck in a bootloop" meant...
I've had this one since a week after launch, working fine - I assume there weren't any recent updates that changed any of the memory partitions?
Click to expand...
Click to collapse
God I hate dealing with non-technical customer service reps, the devs from Dolphin Browser didn't understand portrait vs landscape, I ended up stopping the conversation because I'd rather beat my head against the wall. Same thing goes for Wizards of the Coast and Magic 2015, I asked then why all my data on my tablet didn't sync to the cloud since it was using Google Play games so I could continue the game on my phone and they just kept on saying "It's not meant for phones so that's why it doesn't work" even though it actually worked perfectly on my phone, they also kept calling me by the wrong name, even after multiple corrections.
Sent from my Pixel C using Tapatalk
I have the EXACT same problem on my 32GB píxel c, i am returning it.
Enviado desde mi XT1039 mediante Tapatalk
Same here
Okay, same boat here. Just received my Pixel C two days ago. Pretty neat to use, put always fully charged. Several unresponsive(freeze) occurs to me, especially when I tried Lens Blur feature in Google Camera. But overall I'm pretty satisifed with the experience and design.
Today I got onboard of a airplane. I guess it's after X ray security check machine... then I opened the tablet it prompted me with password. And the following with sort of "your drive is corrupt but we can restore it from Google backup" things. I clicked next (it's fully charged by now) and the looping restart begins. I can't even turn it off until I find the vol down + power trick to enter the recovery menu. But right now it's completely unusable. I think I'll request a order returning when I'm back...
I've just had the same experience on a third Pixel C, this time after about a week. I think this time I'm just going to demand a refund. They've failed to send me a single working device and don't seem to have any fix for this. I can't go through a continual process of RMA-ing and losing any data not yet backed up indefinitely.
What country are you guys from for those of you having issues? I'm in the USA and bought mine as soon as it launched and haven't had a single issue with it, meanwhile I see a bunch of people are having random QA issues which seems to be pretty odd.
Sent from my Nexus 6 using Tapatalk
I'm in the UK. I bought at launch so I'm well outside the 30-day window, but I've gone through three different units. On the plus side, they agreed to a refund with no hassle at all so I assume this isn't an isolated issue. Thanks to Amazon Prime I'm already setting up a Sony Xperia Z4 and, whilst I'd still prefer stock Android and the Pixel C 's aspect ratio, I'm actually pretty impressed with it so far...
Same thing here.
Did your replacement function?
Some premium tablet
Screw Google for not sending a USB C to USB A 3.0 cable so I could at least attempt a ADB factory flash.
God I hate dealing with non-technical customer service reps,
Click to expand...
Click to collapse
You know "boot loop" isn't a technical term right??
The thing is becoming increasingly unresponsive when something tries to wake it from deep sleep. A few weeks back someone tried to call me, and the screen turned on and flashed the dialer app, but the touchscreen was unresponsive. I'd click "Answer" and it wouldn't register. Clicking it repeatedly, clicking anywhere on the screen, trying to turn the screen off and on, nothing would work. The phone basically froze, only not exactly, because the sound was still playing. Like a minute later, I held the power button down and got the shutdown pop-up which seemed to rouse it out of whatever infinite loop it was stuck in.
This morning, it happened again when my alarm went off. I could not get the damn thing to stop. It happened again an hour later. When I tried to hold down the power button, the phone reset.
When it came back on, a bunch of my settings had been reset. It reverted to the default keyboard and started showing me tutorials like it thought this was my first time powering on the phone. Additionally, the System Updates menu shows I'm on the latest version, but all history of past updates has been wiped out.
I'm getting really concerned that this thing is gonna die on me any day now.
Aganar said:
The thing is becoming increasingly unresponsive when something tries to wake it from deep sleep. A few weeks back someone tried to call me, and the screen turned on and flashed the dialer app, but the touchscreen was unresponsive. I'd click "Answer" and it wouldn't register. Clicking it repeatedly, clicking anywhere on the screen, trying to turn the screen off and on, nothing would work. The phone basically froze, only not exactly, because the sound was still playing. Like a minute later, I held the power button down and got the shutdown pop-up which seemed to rouse it out of whatever infinite loop it was stuck in.
This morning, it happened again when my alarm went off. I could not get the damn thing to stop. It happened again an hour later. When I tried to hold down the power button, the phone reset.
When it came back on, a bunch of my settings had been reset. It reverted to the default keyboard and started showing me tutorials like it thought this was my first time powering on the phone. Additionally, the System Updates menu shows I'm on the latest version, but all history of past updates has been wiped out.
I'm getting really concerned that this thing is gonna die on me any day now.
Click to expand...
Click to collapse
How about factory resetting the phone, starting from scratch re the software installed? Yes, you'll need to reinstall your apps and reconfigure it, but it's like starting fresh. If it still malfunctions, then you can look deeper.
weinberk said:
How about factory resetting the phone, starting from scratch re the software installed? Yes, you'll need to reinstall your apps and reconfigure it, but it's like starting fresh. If it still malfunctions, then you can look deeper.
Click to expand...
Click to collapse
Thanks for the advice, but I ended up grabbing a Galaxy S8+ off a friend for very cheap. So, not really an issue anymore.