Black screen when trying to open text message from lock screen - Google Pixel 3 XL Questions & Answers

Hello,
Has anyone else experienced this?
Yesterday afternoon my 3 XL started displaying just a black screen when I double tapped a text message notification on the lock screen. I have to use the power button to return to the lock screen and then unlock the device again. I do not have any lock screen security.
I am using bone stock, I like to run the device for a bit until I root/use a custom ROM so I can see the improvements in doing so
Google Store Pixel 3 XL w/T-Mobile sim, bootloader is not unlocked (yet)
Build: PQ1A.181205.006
Messages: 3.9.039
Thanks

Could be anything including a Live Wallpaper. Unlock the bootloader, wiping the device in the process. Set your phone back up and try to replicate the issue. Have not heard or experienced this. My advice is unlock ASAP so you don't have to set everything up again twice. You bought an unlockable device and plan to install ROMs eventually. Why postpone the inevitable? Oh, and don't use this useless Q/A template again!

Hey just wondering if you ever figured out what is causing this? I have a pixel 2 and pixel 3 and my wife has a pixel 3xl. Her phone doesn't do it, neither does my old pixel 2. I literally just opened the box in the mail and installed a few apps last night on this pixel 3 and it basically locks up when you double tap the notification on messages. The notification bar and nav bar are still on the bottom but unless you power off the screen and turn it back on, it will sit there unresponsive.

Same prob here and driving me nutz. Any info would be appreciated.

Related

Tilt 2 freezing when locking phone...

Has anyone else had the problem with the Tilt 2 freezing when locking the phone? It doesn't happen all the time; but every so often, it freezes on me and I have to reset the phone to get it to work again. I haven't come across a solid answer for why it does this, so in the meantime I've reverted the locking mechanism to the Windows classic version, not the Windows default version that comes set on the phone. I do like the idea of the sliding unlocking mechanism, but I don't want to deal with the freezing. Is there a fix for this problem?
You are not the only one. I was wondering if it was S2U2.
I have been leaving my phone unplugged over night the past two nights to get a feel for the battery life. When I go to wake the phone in the morning it was either a blank screen or just the title bar before it froze. I had to reset to get the phone to work again.
thex said:
You are not the only one. I was wondering if it was S2U2.
I have been leaving my phone unplugged over night the past two nights to get a feel for the battery life. When I go to wake the phone in the morning it was either a blank screen or just the title bar before it froze. I had to reset to get the phone to work again.
Click to expand...
Click to collapse
I've had bad experiences with S2U2. I had installed S2U2 on my 8525, and I ended up having to do a hard reset. One day, after having to power down and restart the phone, it just wouldn't load. It got stuck in start-up mode. I don't plan to use S2U2 again. I'm not sure if the slide mechanism that comes standard with the Tilt 2 is related to S2U2 or not...
I am wondering if it is a conflict between the NEW WM lock slider and S2U2. I have a corporate exchange, so I have to use the PIN access.
I have the PIN set to appear in one hour if not in use. However, when using the WM slide locker, it ALWAYS reveals the PIN pad. If the PIN access did not appear after every WM slide locker, I would use it.
I changed the settings in for the WM lock to use the classic - thus eliminating the WM slide to unlock.
I will leave it OFF the charger tonight and let you know the results tomorrow.
Switching to WM Classic for the lock screen seems to work.
The screen did not freeze when I went to turn off the alarm this morning.
So the solution to use S2U2 is to change the Lock screen on your device from Default to Classic.
thex said:
Switching to WM Classic for the lock screen seems to work.
The screen did not freeze when I went to turn off the alarm this morning.
So the solution to use S2U2 is to change the Lock screen on your device from Default to Classic.
Click to expand...
Click to collapse
Thanks for the follow-up. Yeah, I've done the same thing: switched from default to classic. Thanks again.
Screen Unlock Freezes on Tilt 2
I too had this problem right out of the box. I switched to the Windows Classic as prescribed. However, this prompted me to get out the hand held drill and put a small hole right in the side of the back cover. I found myself having to battle the back cover every time I needed to soft reset, plus I noted the stylus needed to be removed to properly seat the back cover upon reinstall. Now I simply pull out my stylus and stick it in my hole. STOP IT!
Buzz
Formerly MDA / Wing / Tilt... and now Tilt 2
Always AT&T
Screen Unlock Freezes on Tilt 2
I just recently purchased the HTC Tilt 2 from AT&T on 02/15/2010 and for a few times I can successfully use the screen lock and unlock feature but then it stops working and I have to go press the soft reset button. This is constantly a problem now. When I try to go and unlock my phone it allows me to move the little lock icon to the left or right but the screen remains locked.
I appreciate the suggestions to dumb down to the Classic mode but this is not acceptable for a brand new device. I hope HTC comes out with a hotfix for this soon! We need to make this issue known to HTC so they can begin debugging immediately. Or do I have a defective phone and I need to return my phone?
southOCTilt2user said:
I just recently purchased the HTC Tilt 2 from AT&T on 02/15/2010 and for a few times I can successfully use the screen lock and unlock feature but then it stops working and I have to go press the soft reset button. This is constantly a problem now. When I try to go and unlock my phone it allows me to move the little lock icon to the left or right but the screen remains locked.
I appreciate the suggestions to dumb down to the Classic mode but this is not acceptable for a brand new device. I hope HTC comes out with a hotfix for this soon! We need to make this issue known to HTC so they can begin debugging immediately. Or do I have a defective phone and I need to return my phone?
Click to expand...
Click to collapse
I have seen a post similar to this pop up multiple times in the past month. This guy was specifically having problems with his mail client.
http://forum.xda-developers.com/showthread.php?t=634213
Personally I have only experienced this issue when the phone was next to my engine getting 400° temps blasted on it. Its hard to say the actual cause of the problem, but it seems in ideal situations (no 2000 e-mails or excessive heat) my phone is free of any freezing or strange behavior.
*edit*
also at the end of that post another user posted a work around that seems to be helping.
southOCTilt2user said:
I just recently purchased the HTC Tilt 2 from AT&T on 02/15/2010 and for a few times I can successfully use the screen lock and unlock feature but then it stops working and I have to go press the soft reset button. This is constantly a problem now. When I try to go and unlock my phone it allows me to move the little lock icon to the left or right but the screen remains locked.
I appreciate the suggestions to dumb down to the Classic mode but this is not acceptable for a brand new device. I hope HTC comes out with a hotfix for this soon! We need to make this issue known to HTC so they can begin debugging immediately. Or do I have a defective phone and I need to return my phone?
Click to expand...
Click to collapse
After returning my first HTC Tilt 2 phone and I got a second one, I got the same problem again.
I think I found the screen lock bug for the HTC Tilt 2 that I am able to reproduce. The problem is when I enable the Owner Information [Identification information or Notes] to display when the device is turned on and then try to slide the lock icon it will not unlock the phone.
HTC, please look into fixing this bug. Thanks!
Here are the steps to reproduce the problem:
1. Press the Windows logo start key (the second key on the bottom of your phone).
2. Choose Settings.
3. Choose Personal.
4. Choose Owner Information.
5. I populated everything on the Identification tab as well as a note to contact me on the Notes tab.
6. Choose the Options tab.
7. Check mark either the Identification information box or the Notes box.
8. Click OK
9. Now lock your phone by holding down the end call button.
10. Power off your phone.
11. Power on your phone.
12. Try to unlock your phone right away by sliding the lock all the way left or right.
13. You can slide the lock icon all you want but you will never get to unlock your phone.
14. You now need to soft reset your phone by taking the back cover off and using the stylus to press the side reset button. :-(
I hope this makes it into a downloadable bug fix. In the meantime, I have disabled (unchecked) any Owner Info notifications on device power up. I really miss having this on device power up as my old 7 year old Nokia phone was able to do that without a problem.

[Q] Disappearing Lockscreen

Has anyone experienced the lockscreen not coming on after a screen time out or a screen turn off? I first noticed this about two weeks ago on my Droid Incredible phone while it was in an unrooted, stock state.
I then rooted and flashed to Skyraider 4.0. I have all the settings for the customized lockscreen set and this feature has been working like charm since flashing. The other day, when i pressed the power button to unlock the phone, it went right to my main home screen, rather than bringing up the lock screen. I checked and the lockscreen settings have not changed and are activated. I restarted and it was back to normal. This lasted about a week, then once again, the lockscreen disappeared.
I know its a stupid nit, but I like the security of the lockscreen / security option. Plus, it prevents pocket dailing. Anyone experience this on SR 4.0 or stock? I find it weird the problem would follow over after I flashed.
How often do you notice it? I'm running OMFGB and I've recently noticed it as well, seems to happen usually when I shut the screen off manually then realize I forgot to do something and turn it back on in <5 seconds....

[Q] Notif Bar/Lock Screen Bug?

When my phone is unlocked and I access any entry in the notification pulldown screen (e.g., weather, email, USB connected......anything), I am taken to the lock screen and required to re-input my unlock pattern (or facial recognition). Since the phone is obviously unlocked when I tap on notification area, this seems like it may be a bug. Why return to the lock screen when the phone is already unlocked?
Is anybody else experiencing this behavior?
Merk
Merk07 said:
When my phone is unlocked and I access any entry in the notification pulldown screen (e.g., weather, email, USB connected......anything), I am taken to the lock screen and required to re-input my unlock pattern (or facial recognition). Since the phone is obviously unlocked when I tap on notification area, this seems like it may be a bug. Why return to the lock screen when the phone is already unlocked?
Is anybody else experiencing this behavior?
Merk
Click to expand...
Click to collapse
Mine did something like that for a little while....i'd just installed golocker but didn't have it set as the correct default I think.
Thanks for your response, Rocket_Science, but since I do not use the GO Launcher EX, I don't think the GO Locker will work on my phone. And I have no desire to install the GO Launcher. Still looking for a fix . . . .
I am going to bump this back up in the hope that some kind soul (who uses a password or gesture protected lock screen) will test their OG and let me know if they experience similar behavior: with your phone unlocked, access the notification pull down and tap on any item (weather, email, etc.). Are you taken to the item or do you return to the lock screen? I always get take to the lock screen and need to re-input my password to get access to the device.
Many thanks.
Merk
Merk07 said:
I am going to bump this back up in the hope that some kind soul (who uses a password or gesture protected lock screen) will test their OG and let me know if they experience similar behavior: with your phone unlocked, access the notification pull down and tap on any item (weather, email, etc.). Are you taken to the item or do you return to the lock screen? I always get take to the lock screen and need to re-input my password to get access to the device.
Many thanks.
Merk
Click to expand...
Click to collapse
This seems to be a known issue with Android 4.x when using an application that disables the lock screen for you. I use Llama, and I have it disable the lock screen automatically after it successfully connects to my home wifi. If I click on anything in the Notification area, the lock screen will appear and come up every time thereafter. As long as I don't click on any Notifications, it will not re-lock itself.
This happened to me on my HTC Evo 3D as well, so I thought it was a bug with Llama, but I saw the same issue mentioned with another application that performs a similar action.
This is probably something that would have to be reported to Google.

[Q] Screen Won't Unlock

I am running the stock ROM, only rooted.
Sometimes when I try to unlock my phone, it acts as if I'm not even trying to unlock it in the sense that it doesn't even respond when I drag my finger across the screen. The only way to unlock it when this happens is to touch and drag an icon and unlock the screen that way (IE - open an app from the lock screen). I can then re-lock the screen and it will behave the same way again by not unlocking as if I'm not even touching the screen. The only way I have found to solve this where the lock screen reacts normally again is to reboot the phone.
The strange part about this is that in the developer options I enabled the show touches option thinking the digitizer just wasn't responding for some reason, yet I can see that touching the screen IS in fact working because it sees all the touch inputs. It just won't unlock. I can press the back arrow so it highlights the box I'm supposed to unlock inside and it still doesn't work. I just don't get it. It has done this since new as far as I can remember.
Anyone else?
02CWRX said:
I am running the stock ROM, only rooted.
Sometimes when I try to unlock my phone, it acts as if I'm not even trying to unlock it in the sense that it doesn't even respond when I drag my finger across the screen. The only way to unlock it when this happens is to touch and drag an icon and unlock the screen that way (IE - open an app from the lock screen). I can then re-lock the screen and it will behave the same way again by not unlocking as if I'm not even touching the screen. The only way I have found to solve this where the lock screen reacts normally again is to reboot the phone.
The strange part about this is that in the developer options I enabled the show touches option thinking the digitizer just wasn't responding for some reason, yet I can see that touching the screen IS in fact working because it sees all the touch inputs. It just won't unlock. I can press the back arrow so it highlights the box I'm supposed to unlock inside and it still doesn't work. I just don't get it. It has done this since new as far as I can remember.
Anyone else?
Click to expand...
Click to collapse
I've got a similar issue, except mine is intermittent. Twice I've had the lock screen freeze on me. The only way to unlock it was to pull down my notification screen, set up a pattern for unlock, and then use that. Then I switched it back to swipe to unlock and it worked fine. I'm watching it carefully. If it starts happening more often, I'm going to request a warranty replacement.
Well, mine is intermittent as well. It doesn't happen every time by any means, just sometimes. As I said, I can pull it out of my pocket every once in a while and it does it. Do you have icons to launch apps from the lock screen? You should try that and see if it unlocks for you like it does for me.
I'm having the same issue. What ROM are you guys on?
This is still occurring and very annoying. I just got a second S4 as a work phone and it has not had this issue yet. As I said, it happened with the stock ROM, but currently I am using THIS rom. Happened again twice today.
Yea that happened to me to but since I rooted it and installed wicked v5 it's never done it again
Sent from my SGH-M919 using XDA Premium 4 mobile app
This has to be an issue with the T-Mobile ROM, I am surprised I haven't seen other posts about it. I wonder if it's because most people have some kind of security on them and I only have the swipe to unlock with no effect? In any case, my work Verizon S4 has yet to do this, whereas my T-Mobile S4 does it at least once every couple of days.
The same thing happens to me as well. I got really frustrated, so instead to swipe to unlock I now have pattern.
Sent from my SGH-M919 using xda app-developers app

[Q] Mysterious Lock Screen

2 days ago I started getting a strange lock screen on my S3. I noticed it when my alarm went off in the morning. There was a plain black and blue lock screen. When I swiped past it, my alarm showed up. When I dismissed my alarm, my normal lock screen showed up (complete with the normal unlock pattern dots.)
This new lock screen doesn't show up all the time. Maybe 2-3 times per day. I think, but I'm not sure, that it's being triggered by the phone going to sleep. Turning the screen off and on only triggers the normal lock screen. The new lock screen never overrides the default lock screen - it's just over top of it. Also, it looks like if I disable lock screens altogether in settings, the new lock screen goes away.
I've uninstalled all launchers except Lightning Launcher and TouchWiz. LL's lock screen is a separate app that I do not have. I've uninstalled all lock screen replacements that I know of (I only had Widget Locker). I checked the list of recently updated apps to try to figure out if it's a new "feature", but nothing. I've checked the list of running apps, along with apps that automatically start up on load and I don't see anything strange.
Does anyone know of a way I can determine how to figure out what this is? I'd like to get rid of it.
I'm running StockMod ROM 4.3 (rooted). A screenshot is attached.
Thanks.
Hi!
Does StockMod ROM come with the Active Display feature? Because what you are seeing might some kind of Active Display...
http://forum.xda-developers.com/showthread.php?t=2450697
I didn't see Active Display, but I did notice that Dynamic Notifications was enabled. Not sure when or why. I turned it off and I haven't seen anything pop up since. Hopefully that was it.
Thanks for your help!

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