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I just spent 2 hours on the phone with tech. I get a VM and the notification. When I go to play it through the phone app native to the phone I get an error saying to call tech support and give them code 9999. I can manually dial .86 and enter my pass bit that isn't doing me any good.
Anyone else having issues? I'm going to try Google tech next...
cv123 said:
I just spent 2 hours on the phone with tech. I get a VM and the notification. When I go to play it through the phone app native to the phone I get an error saying to call tech support and give them code 9999. I can manually dial .86 and enter my pass bit that isn't doing me any good.
Anyone else having issues? I'm going to try Google tech next...
Click to expand...
Click to collapse
I am having the same problem, however I started having this problem with my note 7 last night too so it could be something system related and not phone related
Sent from my Pixel XL using Tapatalk
le0.br4zuc4 said:
I am having the same problem, however I started having this problem with my note 7 last night too so it could be something system related and not phone related
Sent from my Pixel XL using Tapatalk
Click to expand...
Click to collapse
I'll see tomorrow. If you see any changes let me know. I can bring that up to the rep that other phones are having the same problems.
It does have visual voicemail. I just activated it. You You have to go to the phone app settings
Djmecca said:
It does have visual voicemail. I just activated it. You You have to go to the phone app settings
Click to expand...
Click to collapse
Verified this works
Not to harp here but these settings are like little easter eggs when you get a new phone. It's all part of the ritual. You should go walk about on the entire interface, settings, sub menus etc. Even if that sounds annoying to you, do it and enjoy because in three weeks, it's just your phone and loses its gas like any other toy.
Sent from my Pixel XL using XDA-Developers mobile app
Once you activate it in phone settings it works perfectly.
cv123 said:
I just spent 2 hours on the phone with tech. I get a VM and the notification. When I go to play it through the phone app native to the phone I get an error saying to call tech support and give them code 9999. I can manually dial .86 and enter my pass bit that isn't doing me any good.
Anyone else having issues? I'm going to try Google tech next...
Click to expand...
Click to collapse
I am still having this issue...I have been to the Verizon store twice and tech support multiple times...I love the Pixel, but I cant live without Visual Voicemail.
Did you try manually turning off all call forwarding?
*73
Sent from my Pixel XL using Tapatalk
mdonnelly1127 said:
Verified this works
Click to expand...
Click to collapse
Can you post the step you took to activate?
Thanks
cv123 said:
Can you post the step you took to activate?
Thanks
Click to expand...
Click to collapse
Honestly went into the phone icon, went all the way to right hand side to get to voicemail. There was a box that popped up that said visual voicemail on carrier blah blah and hit turn on or activate or whatever it said
mdonnelly1127 said:
Honestly went into the phone icon, went all the way to right hand side to get to voicemail. There was a box that popped up that said visual voicemail on carrier blah blah and hit turn on or activate or whatever it said
Click to expand...
Click to collapse
Thats exactly what I did and I keep getting an error 9999. Did your show the actual name of the carrier? Which VM service do you subscribe to with Verizon?
Thanks
cv123 said:
Thats exactly what I did and I keep getting an error 9999. Did your show the actual name of the carrier? Which VM service do you subscribe to with Verizon?
Thanks
Click to expand...
Click to collapse
Me, too! Verizon tech support said it is a known issue and will take 3-6 days to fix....I switched from a Samsung Edge...:crying::crying::crying: Also, I have Premium VM Package.
lorimatt13 said:
Me, too! Verizon tech support said it is a known issue and will take 3-6 days to fix....I switched from a Samsung Edge...:crying::crying::crying: Also, I have Premium VM Package.
Click to expand...
Click to collapse
I have mine working but only after dialing *73 which force enables carrier voicemail. After this I went to Visual voicemail tab and they started pouring in. I then had my wife leave a message to verify working and it showed up no problem. Have you tried dialing *73?
I did try that yesterday....thank you!
Just curious -- are you guys talking about the stock VV or Verizon's?
I have a verizon...
calbruc said:
Just curious -- are you guys talking about the stock VV or Verizon's?
Click to expand...
Click to collapse
Verizon VV
calbruc said:
Just curious -- are you guys talking about the stock VV or Verizon's?
Click to expand...
Click to collapse
Verizon's, but it's built into the Phone app loaded on the Pixel and Pixel XL from Verizon
Isn't the built in VVM in the phone app Google's VVM. Even on Verizons?
Sent from my Pixel XL using XDA-Developers mobile app
Does anyone know how to enable video calling from withing the phone dialer. I read that the Verizon version has it. and T-Mobile allows it so if I could get it to appear I'd imagine it would work.
My understanding is to get it to show up as an option you have to enable it on your Verizon account. If it isn't enabled then the phone won't show it. I went through the dialer and enabled it but it still didn't show up in the calling app until I enabled it with Verizon. Code for dialer is **#*#4636#*#**
Sent from my Pixel XL using Tapatalk
ahent said:
My understanding is to get it to show up as an option you have to enable it on your Verizon account. If it isn't enabled then the phone won't show it. I went through the dialer and enabled it but it still didn't show up in the calling app until I enabled it with Verizon. Code for dialer is **#*#4636#*#**
Click to expand...
Click to collapse
See I have the one from Google, on T-Mobile and it worked on my note 7. I called and they said it was enabled. I wonder of anyone with T-Mobile has it working and can share their steps.
In that dialer code menu there is a toggle to enable it, just with Verizon it didn't make any difference and actually toggled it back off.
Sent from my Pixel XL using Tapatalk
ahent said:
In that dialer code menu there is a toggle to enable it, just with Verizon it didn't make any difference and actually toggled it back off.
Click to expand...
Click to collapse
Same with T-Mobile, because it actually has to be provisioned.
I enabled HD calling on my Verizon account and the option now shows up
Sent from my Pixel XL using Tapatalk
Legacystar said:
I enabled HD calling on my Verizon account and the option now shows up
Click to expand...
Click to collapse
Hmmmm. I'll call T-Mobile and see if there's an option like that for me. Did you call and do that or is it something you did manually.
For Verizon, you have to have the My Verizon app and then the option shows if to enable it off the call settings menu
Sent from my Pixel XL using Tapatalk
I called TMobile for my Pixel to get the video calling working. They checked menu setting (I already checked) and then told me I'd have to contact Google.
Google Duo
I'm on T-mobile using DU ROM and video calling works. If I pull up contact info I get the symbol for video calling.
spaceman860 said:
I'm on T-mobile using DU ROM and video calling works. If I pull up contact info I get the symbol for video calling.
Click to expand...
Click to collapse
Interesting. I wonder what the change is. This alone will prompt me to root. Although I prefer to manually commit the change than run a ROM.
Sent from my Pixel XL
Also on T-Mobile here with the symbol and tried calling someone using it. That person has an iPhone 7. After answering there was only audio. Do they need to have it enabled or have a different phone. Just curious.
Sent from my Pixel XL using Tapatalk
Persianhawkes said:
Also on T-Mobile here with the symbol and tried calling someone using it. That person has an iPhone 7. After answering there was only audio. Do they need to have it enabled or have a different phone. Just curious.
Click to expand...
Click to collapse
You're correct even on DU it doesn't work. It looks like it works but when the person on the other end picks up the call video turns off.
BlackKnight23 said:
I called TMobile for my Pixel to get the video calling working. They checked menu setting (I already checked) and then told me I'd have to contact Google.
Click to expand...
Click to collapse
Did you have any luck with Google?
Persianhawkes said:
Also on T-Mobile here with the symbol and tried calling someone using it. That person has an iPhone 7. After answering there was only audio. Do they need to have it enabled or have a different phone. Just curious.
Click to expand...
Click to collapse
spaceman860 said:
You're correct even on DU it doesn't work. It looks like it works but when the person on the other end picks up the call video turns off.
Click to expand...
Click to collapse
In my experience the video calling only works when calling someone with a Android phone that also supports video calling on T-Mobile... For instance when I had my note 7 I could video chat my dad who had a s7 edge and my cousin with a V20 and even my cousin with a s7 edge on att.... But no iOS phones or Android phones without native support... This makes me wonder what in the code your ROM changed.
Bruce lee roy said:
Google Duo
Click to expand...
Click to collapse
Th e thread is about native video calling that's not native that's a third party app
nique0201 said:
Th e thread is about native video calling that's not native that's a third party app
Click to expand...
Click to collapse
Apparently there is no native video calling on non Verizon pixels. Duo may be the closest since it is Google
nique0201 said:
Did you have any luck with Google?
Click to expand...
Click to collapse
No, they said to contact TMobile. TMobile tried to assume me to expect it in the future but without any timeframe.
Has anyone noticed that WiFi assistant blocks outgoing email when using a third party app?
Better wording for better results...
NWTSCL said:
Has anyone noticed that WiFi assistant blocks outgoing email when using a third party app?
Click to expand...
Click to collapse
I have a 3rd party app named.....
When ever i am using Wifi Assistant i cant sent email.
Does anyone else experience the same issue?
---------- Post added at 12:38 AM ---------- Previous post was at 12:37 AM ----------
parakleet said:
I have a 3rd party app named.....
When ever i am using Wifi Assistant i cant sent email.
Does anyone else experience the same issue?
Click to expand...
Click to collapse
Sounds like you app is having a problem with the securing of teh tunnel.
Could be any number of reasons.
NAT Translation, packet changes.
You might want to check out there support
I do not have that issue but I use to have problems with wifi assistant blocking open wifi networks as the open networks would connect but show no internet connection so I just learned to not use the wifi assistant at all.
I first reported this to Google when the Pixel was released. I spoke with them again today. After a rather lengthy call, the tech finally said that he was aware of my initial call, but that it is difficult for them to fix because it is "very uncommon". Happens to me every time the Assistant is connected.
NWTSCL said:
I first reported this to Google when the Pixel was released. I spoke with them again today. After a rather lengthy call, the tech finally said that he was aware of my initial call, but that it is difficult for them to fix because it is "very uncommon". Happens to me every time the Assistant is connected.
Click to expand...
Click to collapse
I had reported my issue also and verizon got google on the phone with us and just discussed what the issue was and said they would get back with me but did they ? Answer is of course not nothing ever back and that was back in early November.
Yeah their cs sucks. I even upgraded to a 128 xl and had same issue on it and back then my open wifi would not work at all would connect but list no internet and the sign in accept screen for all the open networks the phones would not load them fully to hit accept.
Up until about a month ago I could not get any open wifi to work at all and still have issues at times and I have to hit forget network and re add sometimes even multiple times and even turn on or off wifi assistant and turn wifi on and off and even toggle airplane mode numerous times. And all these times my Unlocked Htc 10 would work great on the same open wifi networks.
And the stupid thing was these pixel xls always worked great on wifi networks that require a password, go figure they try to add more protection and just lock us out from using open networks so we have to use our data plans yeah verizon likes that part lol more money for them lol.
NWTSCL said:
I first reported this to Google when the Pixel was released. I spoke with them again today. After a rather lengthy call, the tech finally said that he was aware of my initial call, but that it is difficult for them to fix because it is "very uncommon". Happens to me every time the Assistant is connected.
Click to expand...
Click to collapse
Does it happen with any other VPN service?
What is the app?
M9guy said:
I had reported my issue also and verizon got google on the phone with us and just discussed what the issue was and said they would get back with me but did they ? Answer is of course not nothing ever back and that was back in early November.
Yeah their cs sucks. I even upgraded to a 128 xl and had same issue on it and back then my open wifi would not work at all would connect but list no internet and the sign in accept screen for all the open networks the phones would not load them fully to hit accept.
Up until about a month ago I could not get any open wifi to work at all and still have issues at times and I have to hit forget network and re add sometimes even multiple times and even turn on or off wifi assistant and turn wifi on and off and even toggle airplane mode numerous times. And all these times my Unlocked Htc 10 would work great on the same open wifi networks.
And the stupid thing was these pixel xls always worked great on wifi networks that require a password, go figure they try to add more protection and just lock us out from using open networks so we have to use our data plans yeah verizon likes that part lol more money for them lol.
Click to expand...
Click to collapse
I did some reading back when I first got a Nexus 6P, and it stated that the secure assistant feature will keep you from using unsecured networks that have low reception or strength. I don't know of the legitimacy of this, and the only reason I researched it was because I had the issue of connected but no internet. I idea I walked away with was that the connection was not good enough for the VPN to actually do it's job? When I don't use the Secure Assistant on the network(I work at a hospital), the connection often drops off or I often get the sit and wait for things to load issue.
parakleet said:
Does it happen with any other VPN service?
What is the app?
Click to expand...
Click to collapse
I don't know about any other service. My app is called AquaMail Pro
NWTSCL said:
I don't know about any other service. My app is called AquaMail Pro
Click to expand...
Click to collapse
Hey have you ever tried Blue mail or type mail ? I have tried most including Aquamail and Blue mail and Type mail seem to be some of the best, they are some of the very few apps that have a lot of downloads and have a 4.6 and 4.7 rating. I just thought you might have an interest, if not and if you are happy with that app more power to ya
So...I updated the phone app on my Pixel XL2 128 unlocked. (ver. 15.0.178328112, Dec 8)
I wondered why I had missed calls today..it turns out for me at least- once I updated yesterday that when calls came in, the Always on display turned off when it rang. (And stayed off!) You never see the screen turn on when a call comes in.
I uninstalled and it works again. Maybe this helps someone..I'd be curious if anyone else see's the same problem.
d j a said:
So...I updated the phone app on my Pixel XL2 128 unlocked. (ver. 15.0.178328112, Dec 8)
I wondered why I had missed calls today..it turns out for me at least- once I updated yesterday that when calls came in, the Always on display turned off when it rang. (And stayed off!) You never see the screen turn on when a call comes in.
I uninstalled and it works again. Maybe this helps someone..I'd be curious if anyone else see's the same problem.
Click to expand...
Click to collapse
I've had some weird issues like this as well, but from the start. I found that using WiFi calling with Fi is kinda buggy. After I disabled WiFi calling under the IMS settings, all my incoming call issues went away.
felosisman said:
I've had some weird issues like this as well, but from the start. I found that using WiFi calling with Fi is kinda buggy. After I disabled WiFi calling under the IMS settings, all my incoming call issues went away.
Click to expand...
Click to collapse
I need to update my signature...I moved to T-Mobile. (not on Fi anymore...that damn data is expensive!)
Is your phone app updated? Does it do the same thing I was seeing?
d j a said:
I need to update my signature...I moved to T-Mobile. (not on Fi anymore...that damn data is expensive!)
Is your phone app updated? Does it do the same thing I was seeing?
Click to expand...
Click to collapse
Ah, my issues may be specific to Fi, but yes I am on the latest Phone App version released yesterday and all good here. As long as I keep WiFi calling disabled under IMS settings, everything works perfect.
felosisman said:
Ah, my issues may be specific to Fi, but yes I am on the latest Phone App version released yesterday and all good here. As long as I keep WiFi calling disabled under IMS settings, everything works perfect.
Click to expand...
Click to collapse
what and where are IMS settings? been having similar problems,trying to hang up display is dark like proximity sensor does not work and ambeient display is off
buckless said:
what and where are IMS settings? been having similar problems,trying to hang up display is dark like proximity sensor does not work and ambeient display is off
Click to expand...
Click to collapse
You can change it in one of two places:
1. Goto Settings->Network & Internet->Mobile network->Advanced->Configure IMS calling->Turn off WiFi calling.
2. Open Phone App->Goto Settings->Calls->Configure IMS calling->Turn off WiFi calling.
felosisman said:
You can change it in one of two places:
1. Goto Settings->Network & Internet->Mobile network->Advanced->Configure IMS calling->Turn off WiFi calling.
2. Open Phone App->Goto Settings->Calls->Configure IMS calling->Turn off WiFi calling.
Click to expand...
Click to collapse
thx for the reply, i am on Fi network and in network settings i don;t have that option but in the phone app i do but it's just called configure wi-fi calling not "ims"
And since the phone app is a system app you can't just uninstall but if you go to playstore youbcan uninstall the update, just didn't know if you all updated it again or not.
d j a said:
So...I updated the phone app on my Pixel XL2 128 unlocked. (ver. 15.0.178328112, Dec 8)
I wondered why I had missed calls today..it turns out for me at least- once I updated yesterday that when calls came in, the Always on display turned off when it rang. (And stayed off!) You never see the screen turn on when a call comes in.
I uninstalled and it works again. Maybe this helps someone..I'd be curious if anyone else see's the same problem.
Click to expand...
Click to collapse
Not sure if my issue is related to yours, but ever since I got my Pixel 2 XL, if my phone is plugged in, my display turns off when a call comes in. I never had this problem with any other phone. Thankfully my Huawei watch shows who's calling or I'd be answering spam calls all day!
Here is a Tasker with Secure Task workaround.
https://forum.xda-developers.com/showpost.php?p=74910406&postcount=7
Hi, I just switched from Project Fi to T Mobile and wifi calling is not working on my Pixel 2 XL. If I'm in airplane mode, turn on wifi, and make a call, it gives me an error that says "turn off airplane mode or connect to a wireless network to make a call."
My searches on the net seem to show varying results with it seeming to work for some and not others. Please help! Please respond if you have a Pixel 2 XL on T Mobile and if wifi calling is working for you in airplane mode. I assume that a true wifi call on the Pixel will show a wifi symbol on the call screen, as it did for me when I was on Project Fi.
Thanks!
Just tried. Haven't used the wifi calling as I have a T-Mobile LTE hot spot and haven't needed to at home since. Worked fine though on stock 8.1 no root. Airplane mode active, WiFi on.
Never turned it on until I tested it out, I'm on 8.1 stock unrooted March patch and it works just fine.
fiffan86 said:
Never turned it on until I tested it out, I'm on 8.1 stock unrooted March patch and it works just fine.
Click to expand...
Click to collapse
You guys are giving me hope. Thanks so much for responding. I need to find out what is different about my setup than your two.
Did you get your Pixel 2 XL from Verizon? Mine's straight from Google/Project Fi. I don't THINK there's a difference, is there?
26kick said:
You guys are giving me hope. Thanks so much for responding. I need to find out what is different about my setup than your two.
Did you get your Pixel 2 XL from Verizon? Mine's straight from Google/Project Fi. I don't THINK there's a difference, is there?
Click to expand...
Click to collapse
There shouldn't be a difference, I got mine from Verizon
fiffan86 said:
There shouldn't be a difference, I got mine from Verizon
Click to expand...
Click to collapse
Maybe its a software thing. Ill see if I can post settings page to compare with yours.
fiffan86 said:
There shouldn't be a difference, I got mine from Verizon
Click to expand...
Click to collapse
Same here. It works fine for me. It tells me when it's "HD" and "Wifi."
fiffan86 said:
There shouldn't be a difference, I got mine from Verizon
Click to expand...
Click to collapse
I don't feel like there's anything significant in here. Any ideas, guys?
When you were on a Wi-Fi call that you placed, did you have the little Wi-Fi symbol on the call Page above the name and number? That's what I remember when I would make a Wi-Fi call using project fi on my pixel 2 XL.
26kick said:
I don't feel like there's anything significant in here. Any ideas, guys?
When you were on a Wi-Fi call that you placed, did you have the little Wi-Fi symbol on the call Page above the name and number? That's what I remember when I would make a Wi-Fi call using project fi on my pixel 2 XL.
Click to expand...
Click to collapse
You do know that you enable WiFi calling through your mobile network settings right?
Yeah,
Mine works fine also, I'm using WiFi preferred in settings also if that makes a difference,
Ken
AcidNoteZ said:
You do know that you enable WiFi calling through your mobile network settings right?
Click to expand...
Click to collapse
Yes.
You all are on T Mobile, yeah? There must be something I'm missing.
26kick said:
Yes.
You all are on T Mobile, yeah? There must be something I'm missing.
Click to expand...
Click to collapse
The key for me back when i had tmobile was to register a 911 address on My T-Mobile. (Note: If you skip this step, a REG09 error may be displayed.)
https://support.t-mobile.com/commun...xel-2/topic/wi-fi/turn-on-off-wi-fi-calling/2
26kick said:
I don't feel like there's anything significant in here. Any ideas, guys?
When you were on a Wi-Fi call that you placed, did you have the little Wi-Fi symbol on the call Page above the name and number? That's what I remember when I would make a Wi-Fi call using project fi on my pixel 2 XL.
Click to expand...
Click to collapse
Yes I have that when I used wifi to make a call
mademan420 said:
The key for me back when i had tmobile was to register a 911 address on My T-Mobile. (Note: If you skip this step, a REG09 error may be displayed.)
https://support.t-mobile.com/commun...xel-2/topic/wi-fi/turn-on-off-wi-fi-calling/2
Click to expand...
Click to collapse
Great suggestion, thank you. As I just started my T Mobile service yesterday, I had not entered an e911 address yet, which the store rep had asked me to do. However, I just added it and still have no wifi calling ability. That said, I'm not sure if this takes time to work, in other words now that I've put in the address if it takes 24 hours or something?
The other thing is that based on the error message I get, which I posted on page one of this thread, "turn off airplane mode....", it does not suggest a problem with the e911 address. It feels like a settings issue to me. An advanced settings issue. All I've got is a gut feeling and nothing to back it up. I've asked T Mobile for help on this and they are only somewhat interested because my phone is not a T Mobile device.
And that link you've included is GREAT because it officially suggests the Pixel 2 has wifi calling capability on T Mobile. Not the Pixel 2 XL but...it still might be good ammo for me when asking for help when they're not so interested.
fiffan86 said:
Yes I have that when I used wifi to make a call
Click to expand...
Click to collapse
Thank you for posting this picture! This is exactly what I'm looking for and what I recognize from successful Wi-Fi calling on Project Fi recently. I can tell that you feel my pain here and I appreciate it.
Another indication I'm noticing is that when I'm in airplane mode and Wi-Fi is on, I get a "no connection" indication bar in Android messages. See the attached thumbnail. That should not be happening and further indicates something is amiss. I think when that goes away I will have with Wi-Fi calling capability.
I had to enable the wifi calling within the phone app and it worked.
AndrasLOHF said:
I had to enable the wifi calling within the phone app and it worked.
Click to expand...
Click to collapse
I've definitely done that, and gone through all of the menus.
To add insult to injury, my wife's MotoX4, on the same account and also brand new to T Mobile, has perfectly functioning wifi calling.
Thanks again for all of the responses. I may try going back to the store and having them re-provision my phone, in case something didn't get done right initially.
26kick said:
I've definitely done that, and gone through all of the menus.
To add insult to injury, my wife's MotoX4, on the same account and also brand new to T Mobile, has perfectly functioning wifi calling.
Thanks again for all of the responses. I may try going back to the store and having them re-provision my phone, in case something didn't get done right initially.
Click to expand...
Click to collapse
Whatever you don't, don't let any T-Mobile idiot try to lie to you saying you need a T-Mobile branded phone for wifi calling. When I was having issues getting this setup, one of the Tier 2 IT techs tried selling that line of bull****.
AndrasLOHF said:
Whatever you don't, don't let any T-Mobile idiot try to lie to you saying you need a T-Mobile branded phone for wifi calling. When I was having issues getting this setup, one of the Tier 2 IT techs tried selling that line of bull****.
Click to expand...
Click to collapse
I know, I've received that one already. But there's way too much evidence on here and other forms to suggest that it absolutely works with the pixel 2 and can be done. I just need to find someone at T-Mobile who's willing to work on it with me.
If anyone has a contact at T-Mobile who they like, PLEASE let me know.
Would anyone who hasn't already specified please let me know if your phone is a Verizon specific device as opposed to the Google Store Pixel 2 XL? No one has said that their Google version has wifi calling working yet and that is the only thing I can think of.
Thank you!