How to recover motion pictures from Google back up or phone ? - Samsung Galaxy S9 Questions & Answers

Have just realised Google photos back up doesn't back up Samsung motion pictures it just backs up as a normal picture is there anyway to fix or retrieve these pictures so that motion pictures work again ? It seems to back up pixel and iPhone motion pictures but shows no love for Samsung and yes I have the motion picture remover option turned off in Google photos which would only save motion pictures as a normal picture.

Hi! I have similar problem with note9.
1. Live photos that made on samsung camera app on android version lower then 9 not recognizable as motion by google photos. So probably backup can also remove it. But backup in full format, download it back to phone and try to play it with samsung gallery. Not sure, but it should keep file as is, without reformatting. This works in this way on my wife's S8+ (still android 8.0)
2. After I got android 9 on my note9, with new samsung camera app, live photos detected as "motion included" in google photos.
But not playable in google photos (same via web), export to video of gif gives an error too.
Full size backup and restore keeps the motion.
Smells like google photos service bug, but looks like google don't care.

Now, when I retested all this behaviour..
Now, when I retested all this behaviour, google photos restore live photos without motion!!!
Attached screenshots.

Related

How to backup live photos from the G7

Hi,
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I decided to try out the live photos function in the camera app as it could be fun to have some short video clips when taking pictures of our dog etc
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So, I take the picture and it works well to watch the picture and the video in the inbuilt gallery app. However, the photo backup to Google Photos and Flickr just includes the picture and not the video (or, at least, I can't see the videos on Google Photos or Flickr, it might be included in the uploaded file somehow?)
​
I tried transferring the picture to my pc too for backup there, but same story again, can only see the picture, not the video.
​
Anyone know if there's a way to fix this so the video part doesn't disappear when I have to free up space on the phone?
I tried deleting a live photo from the phone and redownload it to the phone to see if I then could view the live part in the gallery again. I could not
I've tried googling for a solution to this for LG phones, but I can't find a thing, just a bunch of stuff for iPhone and Pixel phones.
Got a solution of sorts: If I view the video part in the gallery I get an option in the lower right corner to save it as a video and if I do that, that video uploads to Google Photos etc

[Q] The photo backup thing...i'm lost!

I need clarification on photos I take on my Pixel 2XL backup process and keeping them in Albums.
I have noticed if I take a pic on my Pixel 2XL it shows it is being backed up then will show “Back-up Complete”. Where is this mystery ‘backup’? Also, if I take a pic, upload it to an album in Google Photos and then delete the pic from the phone, the pic is also deleted from the album! What am I missing here?!?! I want the pic off my phone but still kept in the album within Google Photos.
Yes you are right. Pixel using photos for backup. Phone and photos server try to be sync.
If you delete a pic from your phone with the "galery" or with the photos app It will delete the photo from the server too. and vice versa.
If you want to remove pic from your phone and keep it in the photos. (https://photos.google.com/) you have to go to:
Photos - settings - Back up& Sync. Make sure it is tunerd ON
Then go to Free up device storage
Pictures will be removed from the phone but will be stored with original quality @ https://photos.google.com/
I hope this is what you ask for.
Many thanks! Worked perfectly. Damn I love this phone lol!!!

Google Photo Help?

So I have tried to find the answer with no luck. How do I switch my text app, Facebook, Instagram apps to use Google photos as the default instead of Samsung photo app?
It will use both, just add a shortcut to Google Photos on your homescreen where Samsung Gallery was and use that instead
That definitely didn't solve the problem. It's just using the Samsung photo gallery, and doesn't even give me the option to make Google photos as my default.
chibears530 said:
That definitely didn't solve the problem. It's just using the Samsung photo gallery, and doesn't even give me the option to make Google photos as my default.
Click to expand...
Click to collapse
Try setting google photos as default app for photos will do.
Sent from my SM-G985F using Tapatalk
I am having the same issue. There's no way to change the stock Gallery app to google photos. When I had my pixel, my apps would source directly from Google Photos, and I guess I was spoiled. Even if a photo wasn't downloaded and I selected it to send, it would forward it after it downloaded.
It's a pretty dumb situation honestly with this phone. Your text app you can use the Google photo app, but anything else like , IG or Facebook you have to go into Google photos app and download it to the phone so the picture you want to post goes into the stupid Samsung gallery. I bought the app that someone had suggested to disable the Samsung gallery app and it didn't work. Also when you disable the app, it effects other apps on the phone, so you are pretty much screwed. Besides the fingerprint scanner, I think this whole, not being able to just use the Google photo app as default for everything is the next biggest ****ty thing about this phone. I still love the phone, but you pay the big bucks and you still have to deal with issues like this, when phones half the price offer these two things better. Oh well I guess?

Live photos not working in Google photos after update to ONEUI2.5

Hi to everybody,
i want to ask to those of you who are using Google photos as primary photo application (and storage and backup) if you have noticed that after an update to ONEUI2.5 Google photos stop shows live captures from "live photos" taken from Note10+ camera. Everything works fine in Samsung gallery app (or camera app after checking the photo from samsung camera app). Did you find out this as well (after update)? This feature works without any issue before an update.

Question Stock Camera app video is pretty f*ck up. Is this common

Photos etc is fine, and i cleared camera app cache but still like this. When i launch Video sheet in camera app, picture are crooked, and its not focus straight and if i move phone picture flip upsidedown. I cant find any settings like that.
Dropbox - File Deleted - Simplify your life
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I tested some play store camera app and they works just fine.
mumuli said:
Photos etc is fine, and i cleared camera app cache but still like this. When i launch Video sheet in camera app, picture are crooked, and its not focus straight and if i move phone picture flip upsidedown. I cant find any settings like that.
Dropbox - File Deleted - Simplify your life
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I tested some play store camera app and they works just fine.
Click to expand...
Click to collapse
I think there's an issue with the stabilisation on your camera! may be clear data/cache on the camera app? if it's the same, I recommend you to take the phone for a check
PKkeys said:
I think there's an issue with the stabilisation on your camera! may be clear data/cache on the camera app? if it's the same, I recommend you to take the phone for a check
Click to expand...
Click to collapse
Like i say, others camera apps works just fine, even gcam with ois. cleared data & cache dont fix this problem for stock app
Heh, found some "bugs" for this.
If i have video options 1080p, 30fps/60fps, display is crooked and picture jumps upsidedown all the time.
If i set 4K, 30fps, crooked is gone but picture still jumps upsidedonw. Same as 4K, 60fps
If i set 4K, 120fps all is just fine, no crooked and no jumps
8K, 30fps trying jumps upsidedown but only move little and then came normal
Crap video, but i think point is there:
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