Ads on lock screen - Samsung Galaxy S9 Questions & Answers

Hello all,
This is something that is driving me completely crazy. So I have had the Galaxy S9 for about 3 months now. I normally do not download any additional apps to my phone. The last time I downloaded any new apps from the Play Store was about two or maybe three days ago. As of today, I noticed that I had ads coming across my lock screen. I proceeded to uninstall all the apps that I recently downloaded however I still have all the ads coming across my lock screen. I do have Google Play Protect and I did run that and it is showing me no threats. I have tried doing research online to see how I can remove these ads from my lock screen but every single website is giving me the same answer that I have already tried. Uninstall the most recent apps. I have already done that. And it has not solved the problem. Does anyone have any other Solutions? This is drive me completely crazy and I am at my wit's end at this point. I literally have to unlock my screen twice because of these ads. The ads are on one lock screen and then once I unlock that screen I have to unlock my original lock screen. I don't understand where the issue is since I have already uninstalled all the apps that I have recently downloaded that I thought could possibly be causing this issue. Should I try doing a master reset to possibly fix this? Would that even work? Is there any other options I might have? Please help me. Thank you in advance.

This is coming from a malicious app installed on your phone. If you can't find it and remove it, I would factory reset.

I understand that it is an app that is installed on my phone but how do I figure out which one it is? I literally haven't downloaded any new apps within the last 2 or 3 days and it literally just started happening this morning.

Angel16600 said:
I understand that it is an app that is installed on my phone but how do I figure out which one it is? I literally haven't downloaded any new apps within the last 2 or 3 days and it literally just started happening this morning.
Click to expand...
Click to collapse
Post a screenshot of the ads, someone might know

Angel16600 said:
I understand that it is an app that is installed on my phone but how do I figure out which one it is? I literally haven't downloaded any new apps within the last 2 or 3 days and it literally just started happening this morning.
Click to expand...
Click to collapse
It doesn't have to be a recent app, it could be one that started out free or trial and now generates ads. Look through app permissions, it's going to be an app with permission to draw over other apps. A factory reset will most likely fix it unless you do a full restore on your apps.

Related

Apps restarting/sluggish phone

Hi I'm hoping someone can kindly guide me in the right direction on what to do with my phone because over the past week I have been having alot of problems with it. I can't recall any changes I have made to my phone as to why it has suddenly become so slow and unresponsive. I have an app called Clean Master and it keeps notifying me that a problem has been a detected and that 3 apps are constantly restarting, so i got into the settings and stop the app as it says, but then later on another 3 different apps restart later on. Also Clean Master is telling me my phone is hot and asking me to shut down apps which I have done and they still restart. I have recently updated the phone using HTC software and got rid of alot of apps which I didnt use and take up a lot of space. Has anybody else encountered a problem like this or can help me please?
Have you tried running without Clean Master? Such task killers can often cause more problems than they solve. And what you are experiencing is a good (possible) example. Killing apps in Android will often cause them to restart. This constant killing and respawning will use up CPU resources and generate heat; with little benefit as freeing up RAM often does not make Android any faster. If you have reason to believe the apps are poorly written/optimized, or if you don't use or need them, then delete of freeze them. Otherwise, its probably best to let them run like they are supposed to.
The article below is a few years old, but still relevant:
http://lifehacker.com/5650894/android-task-killers-explained-what-they-do-and-why-you-shouldnt-use-them
Any app that claims to increase performance by killing tasks is a bit suspect to me for this reason.
thanks, I will take a read, I understand what you are saying and I will uninstall it to see if it makes any difference. Hopefully it might solve the problem i have with the amazon app atm as for some reason to me it seems to be malfunctioning on my device, because every 10 mins or so I got a pop up box saying "amazon isn't responding, do you want to close it?" I've uninstalled it, installed the latest version of the app but it still happens :/
jon.m1 said:
thanks, I will take a read, I understand what you are saying and I will uninstall it to see if it makes any difference. Hopefully it might solve the problem i have with the amazon app atm as for some reason to me it seems to be malfunctioning on my device, because every 10 mins or so I got a pop up box saying "amazon isn't responding, do you want to close it?" I've uninstalled it, installed the latest version of the app but it still happens :/
Click to expand...
Click to collapse
As far as the amazon app goes Google older versions ,uninstall the new version and install the older version but keep the playstore from updating automatically.

[Q] launcher crash every once n awhile

Hi, im running AndroidNow 6.1 and since i installed ot for the first time(version 3.2) my launcher crushes every once n awhile.
It happens with stock,google,nova or any other launcher - i prefer stock.
What happens really is, when i press home/back to exit an app to the homescreen,there pops the recent apps screen(with no open apps visible)and when i press home again to exit this screen , i see blank home page and then the icons refresh and everything reload. Latet when i open the app drawer i experience a little lag that the icons are reloaded also.
What seems to be the problem? Im rooted and ive got clean master but i dont think its related.
Please help me, thanks.
Am i the only one who experience this?
Happened to me few times. You are using 3rd party launcher?
Ps. You dont need clean master
i use the stock one,but it happned with all . why shouldn't i use it?
Tell me why you should?
This devices does not need that. It does more harm then use.
I love the feature that it prevents apps from starting on boot up.
Do you know how to solve my problem with the launcher crash?
I have the exact same problem.
This happened with the stock ROM and any launcher I tried.
Then I flashed a custom ROM (based on stock though), progressively reinstalled applications and after some time, the problem came again. Then, I progressively froze some applications with Titanium Backup, and now it happens much less than before (2-3 times a day against everytime I press "home").
My conclusion is that, even though that's a launcher crash we see, the fault probably comes from a background application. I'm still searching which one. Did you find something interesting since you opened the topic?
Have you installed hotmail app from play store?
NOxplode said:
Have you installed hotmail app from play store?
Click to expand...
Click to collapse
No
Any news on this one guys ?
It's happening to me too :crying: (Stock + root)
szafran81 said:
Any news on this one guys ?
It's happening to me too :crying: (Stock + root)
Click to expand...
Click to collapse
What I did recently was to :
- Disable the application "LIA Informant"
- Disable the application "LIA MrGDBLogger"
- Disable the application "LIA S4URecommender"
- Clear the cache (click on Settings > Storage > Data in cache)
The problem happened several times in a day before, but only occured a few times in weeks since I did this trick. The workaround was probably clearing the cache. But since the problem gradually came back after the last time I reinitialized the phone, I'm still afraid it comes back sooner or later.
I did clear cache a few times now - it always comes back.
Would be great if someone could find a fix for that, because it's very annoying.
The bad thing is that there is no send error report option. At least there would be a starting point with an error info etc.
Have you tried disabling the applications mentionned above?
I (almost) chose them randomly, but it really made a difference for me and the problem doesn't seem to come back.
Done that just now.
Will post back with the results in some time.
Do you maybe know what those apps do ? (I like to know what I'm turning off in case of any other problems)
GDB (in the Unix world) is a debugger. I have no reason to think that this GDB is the same though, I just guessed the problem should come from a system application and this one may be one.
Turning off those apps made no difference.
Was thinking that it may be one of the widgets on the home screen.
Later today, or maybe tomorrow I'll make a list of what I'm using and post it here - maybe this way we'll get whats causing this.
The only widgets I have now are Zooper Widget and Shuttle+.
But honestly, since the problem makes any launcher crash (and I think any application left in foreground when the screen turns off), I believe the root of the problem a system app/optimization, and likely one from LG since not many people seem to complain.
I hope 5.1.1 will come soon to the G3.
Any news on any update ? (not necessarily to 5.1.1)
Udated to 20p yesterday - clean update (just to be sure I've wiped 3 times - 1 before and 2 after the update).
Had a couple of hours of peace, and then it started again.
szafran81 said:
Udated to 20p yesterday - clean update (just to be sure I've wiped 3 times - 1 before and 2 after the update).
Had a couple of hours of peace, and then it started again.
Click to expand...
Click to collapse
I updated to CM 12.1 two weeks ago and never encountered this problem since then.

[Q] Random Crashing?

So I have had the note 4 (retail version) for a few weeks now. It is quite nice being no root.
The only issue I have started to see is randomly when I unlock my phone there will be a crash report with just a picture of my lockscreen and nothing else. Today I attempted to go into my contacts and it crashed 4-5 times until I waited for a few seconds then finally got in. Has anyone else experienced these issues before?
I have not loaded any apps that are out of the norm, I am fairly tech savvy as I deal with technology for my job. I haven't yet had time to try a full factory reset on it as I also use this as my work phone (I own it though).
Yes I'm getting many crashes at this point and it's very aggravating. First it was Contacts, then other apps including Pandora, a music app, Gallery, and one other I can't remember at the moment. It happens many times per day now (probably about once per hour), though isn't fully predictable yet. Audio has also begun cutting out periodically when streaming music over Bluetooth. I've wiped cache and done a factory reset, but neither has produced a change.
Sent from my SM-N910V using XDA Premium HD app
Hmmm, anyone else having issues with this? Wondering if a few bad phones went through the line. I've had quite the busy weekend dealing with being in a accident and such so i haven't wiped my phone to see if that affects anything.
I've been getting the occasional Contacts crash, for reasons still unknown to me. I haven't had anything else really going on though. I've had my phone since December.
Though slightly related, I did have a strange behavior last night where the phone screen would not timeout and turn off on its own, even while on the lock screen. A reboot fixed that. I've never had that happen before.
veteranmina said:
So I have had the note 4 (retail version) for a few weeks now. It is quite nice being no root.
The only issue I have started to see is randomly when I unlock my phone there will be a crash report with just a picture of my lockscreen and nothing else. Today I attempted to go into my contacts and it crashed 4-5 times until I waited for a few seconds then finally got in. Has anyone else experienced these issues before?
I have not loaded any apps that are out of the norm, I am fairly tech savvy as I deal with technology for my job. I haven't yet had time to try a full factory reset on it as I also use this as my work phone (I own it though).
Click to expand...
Click to collapse
From what I have been reading in other forums, the " unfortunately contacts have stopped " has to do with google+. This issue just popped up recently and is happening on various devices and different carriers. So it's not just vzw Note 4. Disable or Uninstall updates seems to work. Hopefully the issue will get resolved with a Google+ update.
leroybrute said:
From what I have been reading in other forums, the " unfortunately contacts have stopped " has to do with google+. This issue just popped up recently and is happening on various devices and different carriers. So it's not just vzw Note 4. Disable or Uninstall updates seems to work. Hopefully the issue will get resolved with a Google+ update.
Click to expand...
Click to collapse
It's quite interesting how Google+ has been causing issues. I came from the Lg G3. Google+ and Verizon's app did not like each other and would crash constantly until google+ was disabled.

Xperia Z1C sudden crash and reboot

Hello,
I want to mention that I didnt have any problems with my phone until 1 week ago. I just connected my phone to the charger right before I sleep, as usual, but I didnt notice that it rebooted the whole night. When I woke up I saw my phone with the time crashed and it was really hot. I turned it off for 2 hours but that of course didnt fix anything, so I tried to repair it through Xperia Companion. Then my phone seemed to be fine until a few hours later, it crashed and after a few minutes it rebooted. I didnt give up and I reset it to factory settings, but no difference at all. The phone keeps crashing and rebooting at random times (sometimes with an error message like " {this app} has stopped working", various apps but usually "Xperia Home"). What could cause this issue?
Dieselakoc said:
Hello,
I want to mention that I didnt have any problems with my phone until 1 week ago. I just connected my phone to the charger right before I sleep, as usual, but I didnt notice that it rebooted the whole night. When I woke up I saw my phone with the time crashed and it was really hot. I turned it off for 2 hours but that of course didnt fix anything, so I tried to repair it through Xperia Companion. Then my phone seemed to be fine until a few hours later, it crashed and after a few minutes it rebooted. I didnt give up and I reset it to factory settings, but no difference at all. The phone keeps crashing and rebooting at random times (sometimes with an error message like " {this app} has stopped working", various apps but usually "Xperia Home"). What could cause this issue?
Click to expand...
Click to collapse
If it's persistent with a phone restore by PCCompanion, I would say some hardware failure. Are you rooted? You could maybe try with a different custom rom or something, and see what happens...
levone1 said:
If it's persistent with a phone restore by PCCompanion, I would say some hardware failure. Are you rooted? You could maybe try with a different custom rom or something, and see what happens...
Click to expand...
Click to collapse
Thanks for replying, I'll try a custom rom. Do you have any good one to suggest?
Dieselakoc said:
Thanks for replying, I'll try a custom rom. Do you have any good one to suggest?
Click to expand...
Click to collapse
If you don't care about camera, any of the newer N roms are very nice - https://forum.xda-developers.com/sony-xperia-z1-compact/general/z1c-nougat-roms-t3460868. If camera is an issue, you'll need to stay on LP. Try Jaguar or Cm12.
*UPDATE*
I searched a bit further about my issue and in the depth of my search I found someone that told that some clean type apps can cause this problem. I have Clean Master on my phone so I deleted it. From that time I havent experienced any crash or freeze or reboot. I still dont know the reason I had this app for 8 months without any problems, I dont understand what changed now.
Dieselakoc said:
*UPDATE*
I searched a bit further about my issue and in the depth of my search I found someone that told that some clean type apps can cause this problem. I have Clean Master on my phone so I deleted it. From that time I havent experienced any crash or freeze or reboot. I still dont know the reason I had this app for 8 months without any problems, I dont understand what changed now.
Click to expand...
Click to collapse
I thought when you said you restored with PCCompanion that meant that it was happening with clean flash and no apps installed. Cleaner apps can often cause those types of problems, and it's questionable if they even help anything. If you must have one, I recommend SDMaid.
levone1 said:
I thought when you said you restored with PCCompanion that meant that it was happening with clean flash and no apps installed. Cleaner apps can often cause those types of problems, and it's questionable if they even help anything. If you must have one, I recommend SDMaid.
Click to expand...
Click to collapse
It didnt even cross my mind that it would be any difference to mention that I reinstalled all the apps I had because I never thought that such a "usefull" app could do that damage to a phone. Im glad its fixed .
Same problem. Connected my phone to charger, wake up next morning and saw that data disabled that pops up every time phone boots, but i didn't bother and just swiped it. Later that day i kept on seeing those notifications but i didn't bother as always until my phone just froze while i was using it. I could lock it but screen just went black and same image stayed there when i unlocked it. I had to restart it with that force button under sim cover. Problem was still there after reboot so i did factory reset and it was good for few days (more like 1 day) but it happened again. So i did system reinstall with pccompanion and it worked until for a week maybe and i thought i fixed it until few hours ago when it happened again. Phone was hot whenever that happened and crash.monitor keeps crashing ironically (i think that's the cause.) I never had any cleaning apps (i had clean master app lock for locking my apps tho)
oh my god... this is exactly the same Problem and I've been having it also for about the same time. It happened first on the night from Wed, 21st to Thur 22nd. When I woke up I only saw this screen which says, thats its restoring Apps (E.g. "Restoring apps 70 out of 200" and ongoing) Happens sometimes when it crashed - which was rare - so I didn't bother too much with it, but it kept freezing suddenly and randomly at any kind of app and screen went black, only thing I could still do was long press Power button, but sometimes it wouldnt even recognize the touch e.g. to select reboot. After a while in that state it soft rebooted itself. I also force rebooted it a few times with Power + Volume Up Key.
Also tried everything, like factory reset, Software repair through Xperia Companion, then switched SD-Card, an even replaced the battery because I didn't know what else it could be. This got me so far, that I was considering flashing a different Rom and just f*** it. Now I happen to find this thread by looking through the Xperia Forum - I didn't find it through Google... That's kinda sad, I might've not opened my phone if that App is srsly at fault... but oh well. I am just as surprised as you: I thought it could be an app but had everything up to date. And tbh.. I didn't even bother with this Clean Master. I installed it 3 years ago and used it a few times.. and kinda forgot about it, so it didn't come to my mind at all that this could be the problem. I'll uninstall it now and report back if it's solved for me, too.
Can you go to diagnostics and see application incidents. If you see only crash monitor tell me. That's where problem lies most likely
bolcna said:
Can you go to diagnostics and see application incidents. If you see only crash monitor tell me. That's where problem lies most likely
Click to expand...
Click to collapse
In diagnostics in "start" tab i can see everything. It says 19 systems incidents, 96 application not responding and 75 Application incidents. All of this was from yesterday and earlier. Hadnt had a crash today but I'll see how it goes from now on. What do you mean by "see only crash monitor"? You mean if you didn't accept sony to collect the crash data?
You also wrote, you were using Clean Master, did you uninstall it and did this fix the issue for you, too?
In system accidents there should be only com.sonyericsson.crashmonitor.
I said i was using Clean Master AppLock not antivirus. It's just app that can lock other apps with pin so nobody can acces it without pin.
Also you can check out this where we discuss about same problem
umm in system incidents it only shows a time and date whenever a crash happened. If you mean App incidents instead: I think I understand what you're getting at. As in: If theres another app in the incidents, this is the culprit. Well, as I said it happened very randomly before you can't pin it down on a certain app. Whatever I was using crashed and gave a crash report but most incidents were with "system-ui" Anyways, had no crash since uninstall of Clean Master. So I'm good for now.
When did I mention antivirus? Im referring to this:
Dieselakoc said:
*UPDATE*
I searched a bit further about my issue and in the depth of my search I found someone that told that some clean type apps can cause this problem. I have Clean Master on my phone so I deleted it. From that time I havent experienced any crash or freeze or reboot. I still dont know the reason I had this app for 8 months without any problems, I dont understand what changed now.
Click to expand...
Click to collapse
So Clean Master, even if you only use it to Pin Lock your apps, might be the problem. Do you still have this problem anyway? Seems like yes, since you're considering to flash a custom Rom.
Responce
Dieselakoc said:
Hello,
so mine was all good aswell untill last morning I it apperently overheated overnight or something because the battery went from 82% to 0% in about 5 hours and it was hot as hell , ever since it would crash 5 seconds after being booted , can't even connect it to companion because it turns itself off ......Considering flushing it .
Click to expand...
Click to collapse
DaddyDH said:
Dieselakoc said:
Hello,
so mine was all good aswell untill last morning I it apperently overheated overnight or something because the battery went from 82% to 0% in about 5 hours and it was hot as hell , ever since it would crash 5 seconds after being booted , can't even connect it to companion because it turns itself off ......Considering flushing it .
Click to expand...
Click to collapse
You don't need phone to be turned on to use xperia companion and flashing new software. Just open it click on repair software and follow instructions. After that just dont install official facebook app since thats most likley cause of crashing. Install some 3rd party client like simple pro. I use that one its awesome
Click to expand...
Click to collapse

Random Apps Opening after 8.0

Has anyone else been experiencing random applications opening on the device after the Oreo Update? I have the VZW Varient so i dont know if that makes a difference but im interested to know others feedback
I'm on T-Mobile variant as well as on oreo and have not had such an issue. Which applications have been doing such things?
i've got the similar issue for my z2f EU (xt1789-06) and i'n with 7.1.1
app: amazon, yahoo auction JP, chrome
Hmm..I did notice a couple apps do that..
FragmentedLogik said:
Has anyone else been experiencing random applications opening on the device after the Oreo Update? I have the VZW Varient so i dont know if that makes a difference but im interested to know others feedback
Click to expand...
Click to collapse
I've noticed it a few times. Nothing consistent. Probably just the Chinese government making tiny mistakes
Randon apps
Yes im experiencing the same problem with apps just opening over the top of what ever your doing. Apps that I haven't used in awhile. Would love to find out what is causing it
I don't have that issue. The application manager will opens temporarily when device reboots. The only bug I have found is that if I try to disable the amazon app my phone instantly reboots.
Sent from my Moto Z (2) using Tapatalk
I am on Sprint and have used this phone since Sept and never have experienced this, not even on Oreo since I updated on Tuesday.
just to add my two cents. I was having this problem. Turned off Moto voice security and I haven't seen this happen again.
I've got it too, can't figure it out. I'll have to try your suggestion JAWheat411, thanks!
Warning for those who are experiencing it: this bug has the capability to bypass screen locks. Opened up an app today that completely bypassed it. Interrupted my Spotify while at work and saw that app open instead. And I am sure that I locked my phone since I leave it on my toolbox, and don't want all my co-workers in my business.
I'm also having this very same problem. I will also try disabling Moto voice security and see if that rectifies the issue. I will report back in about 2 days.
3165dwayne said:
I'm also having this very same problem. I will also try disabling Moto voice security and see if that rectifies the issue. I will report back in about 2 days.
Click to expand...
Click to collapse
lol, I'm late. I still have the problem. It's very random and hasn't been happening as frequently but it still happens.
Same on my Note 8. Very frustrating.
rcbass said:
Yes im experiencing the same problem with apps just opening over the top of what ever your doing. Apps that I haven't used in awhile. Would love to find out what is causing it
Click to expand...
Click to collapse
This is exactly what is happening to my Galaxy S7 edge since the Oreo update. And it goes right past the lockscreen and my security. My phone is always locked, yet I find I've send a nonsense text, or pocket dialed someone, or that a gibberish email is half-composed, or that my calendar is open and a new nonsense event is half-entered. Somehow Oreo is doing all sorts of screen taps, or allowing my phone to wake up and let the pocket do that. And I have enabled the thing about disable touch when in pocket, and I've shut down smart unlock, but that hasn't made a bit of difference.
This problem is happening with my recently bought Moto Z2 Force. It started out random, but then became pretty consistent. I tried disabling the Moto actions (voice command, voice unlock and one button nav) but the problem kept happening afterwards too and became consistent.
It even opened outlook and managed to delete an important email from my boss that I hadn't read yet! Had I not been looking at my phone while it happened, I would have had one unhappy boss.
Even after unlocking the phone, it would just try random unlock codes for a while and eventually lock out the screen for 30 seconds, and then try again. Wouldn't even let me restart the phone. After struggling for more than 2 hours, I was finally able to restart in safe mode and the problem seemed to stop in safe mode. I disabled Moto actions app, deleted data from that app, and also just to be safe removed the HDR+ cam app that I ported. Planning to monitor for a couple of days and see what happens.
This sh!t is just bonkers!

Categories

Resources