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Hello Guys,
so i got my new one x yesterday and im not very happy with it.
1. It does some random reboots, just lying around and reboots sometimes.
2. Phone "hangs up" with black screen and blinking buttons. As far as i know this is a "kernel panic"
This happened about 5 times now, last time as im writing this.
3. Battery drain is huge, seems like a result of the above problems. Android OS has about 90% battery usage and it dropped to 82% after 54mins without charging and just lying around.
On the both screens you can hopefully notice it, 26mins and it lost 10% battery.
After this kernel panic the battery drain changed and the Android OS stopped to drain so much battery.
This is the "out of the box" state of my phone. I changed nothing beside from charging the battery and installed some apps (normal stuff, angry birds and such).
Does someone have a idea about this? I hope or assume these a software related problems. But im not sure with the kernel panic thing can this be due to hardware issues? Should i ask for a replace?
You said you installed a few apps and games. Try going back to factory settings first, wait a while and see if the pattern repeats, if the phone behaves normally, then it must be something you installed, not all apps are optimised for ICS.
Good luck!
Dreist said:
Hello Guys,
so i got my new one x yesterday and im not very happy with it.
1. It does some random reboots, just lying around and reboots sometimes.
2. Phone "hangs up" with black screen and blinking buttons. As far as i know this is a "kernel panic"
This happened about 5 times now, last time as im writing this.
3. Battery drain is huge, seems like a result of the above problems. Android OS has about 90% battery usage and it dropped to 82% after 54mins without charging and just lying around.
This is the "out of the box" state of my phone. I changed nothing beside from charging the battery and installed some apps (normal stuff, angry birds and such).
Does someone have a idea about this? I hope or assume these a software related problems. But im not sure with the kernel panic thing can this be due to hardware issues? Should i ask for a replace?
Click to expand...
Click to collapse
check your kernel version pls
Ok thanks for your first impressions and help. Im trying the factory reset now.
I have done a screenshot of the kernel version.
First of all, and probably most important is to leave your phone charging for 6-8 hours without turning it on.
Then its spend the battery time where you do whatever it takes to.empty the battery completely until the phone is ready to shut down. Shut it down. Repeat charge process from above with device off. Turn it on and then you can be ready to test it for real. As far as reboots, you really should let the system settle down a bit. Give it a day or 2 without some extra heavy usage and I'm sure it will be just fine.
Sent from my HTC Desire HD using XDA Premium HD app
i hope this isnt a joke
joke or not, normal stuff apps can cause problems. the whole Android OS battery usage is because of apps you installed. it's a brand new phone and i wouldn't be too worried about it. i switched from Samsung to HTC because Samsung releases broken source code and doesn't seem like they really know how to do anything but stick hardware together. if i'm not happy with HTC, then maybe Motorola is making the next Nexus phone and i'll give that a try.
Please do keep us updated on how's everything working out ? Did the factory reset solved the issue? Hope this ain't an April fool joke ! Anyways hope everything goes well for you mate. Kept my fingers crossed on mine one x
So ok, i tried the factory reset twice. Seems Not to work atm. Im going to try it again. I hope Arhd and s-off is working soon
Im curios, maybe there are more ppl with this Problem after monday / tomorrow.
Ill keep you up2date.
Sent from my HTC One X using XDA
Return it.
There's no way a factory-reset device should be behaving that way. My guess would be hardware problems.
First wave of a new phone is always more risky, you can get a faulty device
catachresistant said:
Return it.
There's no way a factory-reset device should be behaving that way. My guess would be hardware problems.
Click to expand...
Click to collapse
Agreed, it sounds screwed to me.
I can't speak for the rest of the world - but I don't really know why people panic. If the phone ends up being unstable it's going back and they'll be refunding my contract - it's really that simple.
There was a similar problem on the original Desires. Linked to overheating especially with GPS.
djolebih said:
First of all, and probably most important is to leave your phone charging for 6-8 hours without turning it on.
Then its spend the battery time where you do whatever it takes to.empty the battery completely until the phone is ready to shut down. Shut it down. Repeat charge process from above with device off. Turn it on and then you can be ready to test it for real. As far as reboots, you really should let the system settle down a bit. Give it a day or 2 without some extra heavy usage and I'm sure it will be just fine.
Sent from my HTC Desire HD using XDA Premium HD app
Click to expand...
Click to collapse
I'm not going to say your wrong but could you post some evidence? Ok the first part is per the user manual so I will agree with that one. However there should be no need to empty and re-charge the battery should there? According to this site: http://batteryuniversity.com/learn/article/how_to_charge_when_to_charge_table Deep discharge wears the battery down. It also says no priming is needed.
Then the second point letting the system settle down? what? let what "settle down"? I don't even understand this statement. If you explain what you mean and again if you can provide some evidence that would be great. Thanks.
same problem
I experience the exact same problem. Random reboots and crashes.
What did you end up doing?
same problem too
Me too.
Get the phone for 2 days, and randoms reboots.
Get the same kernel that Dreist.
Try yesterday a factory reset, but no change.
I have the same problem. Constant reboots out of the blue. I'm back on my nexus which is super reliable. Probably gonna return it.
Got 3 reboots in a row yesterday but it was after flashing bricked kernel and battery under 23%, plugged the AC cable and no more reboots,perhaps the battery level is false with bricked kernel...
Just swapped mine out for a new one but now the new one has a yellowish screen. (sigh)
Hello, I have a CDMA GNex running build 36. At random points through the day I find my screen turning on because my phone thinks it is changing. The odd thing is its is not even plugged in. I just was wondering if you guys think it is a hardware issue or if it's just my ROM or Kernel. Any Tips on how to fix this issue are appreciated.
Thanks
Sent from my Galaxy Nexus using XDA
*UPDATE* Found that a battery pull solved the problem on my phone (or at least for now), never reverted back to stock. I had it charge for 20 or so minutes then unplugged the charger and it seemed to recognize it was no longer charging, thanks for the help again guys. If at first the battery pull doesn't work, wait a day and try it again (i pulled it 2 different days)
Any takers? If it is a hardware issue i want to fix it ASAP before my warranty is up!
I have it too, wipe doesn't help. I will try flash a stock rom..
dymex said:
I have it too, wipe doesn't help. I will try flash a stock rom..
Click to expand...
Click to collapse
i've found myself at 99% when it's plugged in and it won't charge anymore. not sure if it's a hardware thing or a rom thing. it's intermittent though... haven't found a fix yet...
Please share what you find out after you revert back!
Sent from my Galaxy Nexus using XDA
When the screen comes on, does it say "Charging"? I am using Text Plus for my messaging, and I had to uncheck a setting to turn on the screen when I received a notification. Are you sure it isn't an app that is turning the screen on?
tokuzumi said:
When the screen comes on, does it say "Charging"? I am using Text Plus for my messaging, and I had to uncheck a setting to turn on the screen when I received a notification. Are you sure it isn't an app that is turning the screen on?
Click to expand...
Click to collapse
Absolutely positive, when going into the battery stats, on the lock screen, and the icon on the top all show that the phone is charging, I seemed to notice it after I flashed the paranoid android ROM. Since then I have reverted back to AOKP and the issue is still there. I may restore stock, and if it persists I'll delete superuser APK. and run it over to Verizon while I still have the warranty. If anyone can tell me if is a hardware or software problem it would help me figure out the problem.
Sent from my Galaxy Nexus using XDA
Hydera5 said:
Absolutely positive, when going into the battery stats, on the lock screen, and the icon on the top all show that the phone is charging, I seemed to notice it after I flashed the paranoid android ROM. Since then I have reverted back to AOKP and the issue is still there. I may restore stock, and if it persists I'll delete superuser APK. and run it over to Verizon while I still have the warranty. If anyone can tell me if is a hardware or software problem it would help me figure out the problem.
Sent from my Galaxy Nexus using XDA
Click to expand...
Click to collapse
I've seen a similar issue where the device will not charge while connected to power. A reboot will resolve the issue but, for obvious reasons, this is less than optimal.
Is there any way to identify what application (since this only changed recently) might be causing the issue?
Thanks!
M
Oh come on!! Don't people use the search function anymore!?!? See http://forum.xda-developers.com/showthread.php?t=1676711 or the other 20-30 threads regarding this issue.
Basically, you need to replace your USB charging board, and Samsung will claim water damage and make you pay for the whole repair...
Let's say for just a second that I didn't run any searches (which I did, not only here but Google as well) and have misinterpreted issue (where the device stops charging after a few moments, but only when the OS is running) and it is actually a hardware issue, how does being condescending help or encourage others to post here?
Sorry, I'm not targeting you. I'm just not okay with people creating new threads instead of contributing in existing threads regarding the exact same issues.
MJMcMahon said:
Let's say for just a second that I didn't run any searches (which I did, not only here but Google as well) and have misinterpreted issue (where the device stops charging after a few moments, but only when the OS is running) and it is actually a hardware issue, how does being condescending help or encourage others to post here?
Click to expand...
Click to collapse
Problem solved (sorta) i called customer care and they said that it was a "common problem" and usually was a result of using a charger other than the one that came with the phone... Long story short they are sending me a new one, new post here if you are still in the helping mood (;
http://forum.xda-developers.com/showthread.php?p=26729008#post26729008
This issue just started happening on my Galaxy Nexus last week. I just called Verizon and explained what was going. I told the rep I hard reset the phone and it still occurs. He said it was a known issue and overnight ed a replacement. If you're having this issue Verizon seems very aware of it.
I had the same issue .... for me it went away with the newer CM builds [VZW].
Hydera5 said:
Hello, I have a CDMA GNex running build 36. At random points through the day I find my screen turning on because my phone thinks it is changing. The odd thing is its is not even plugged in. I just was wondering if you guys think it is a hardware issue or if it's just my ROM or Kernel. Any Tips on how to fix this issue are appreciated.
Thanks
Sent from my Galaxy Nexus using XDA
*UPDATE* Found that a battery pull solved the problem on my phone (or at least for now), never reverted back to stock. I had it charge for 20 or so minutes then unplugged the charger and it seemed to recognize it was no longer charging, thanks for the help again guys. If at first the battery pull doesn't work, wait a day and try it again (i pulled it 2 different days)
Click to expand...
Click to collapse
Mine just started doing this yesterday. Tried a couple of battery pulls but it still seems to think it's constantly charging. When it starts flopping back and forth between charging and discharging the phone becomes unusable. I'm just wondering if the battery pull was a permanent fix for you or did you have to send it in eventually?
Hey guys,
From what I've read, this seems to happen to a lot of different phones, but not out of the blue and I didn't find anything on the Note 2, so I'm wondering if it's the same issue and if my only hope is to get a replacement. It seems to be dead at the moment.
Before going to bed, I charged my phone to about 90% and then unplugged it and left it on my desk.
This morning when I woke up, it was off, which was kind of odd, since there's no way it would fully discharge over night. I tried turning it on, plugging it to charge, swapping out the battery for another original one I purchased directly from Samsung, trying other chargers, even the PC and different USB cables, all to no avail.
The only thing I noticed was that the proximity sensor seems to flash every 5-10 seconds, and I'm not sure what that would mean, other than the fact that it's getting some power somehow so that it can light up.
For the time being, I removed the battery and left it like that while I'm at work.
The phone is running the stock ROM for the GT-N7100, nothing was ever modified, it's not rooted or anything.
I know there was a firmware update pop-up on it at some point, but I hadn't installed it.
Any clues guys? I know there's some really knowledgeable people here, so I'm hoping someone might have an idea!
Thanks for the help and sorry for the text!
That sounds like the dreaded sudden death syndrome, how long have you had your device? You need to take it to a service shop. Was it rooted?
Sent from my GT-N7100 using xda app-developers app
Sorry to hear it . Last week I left mine on my bedside table around same charge 90% full and it was completely discharged and just wouldnt turn on but after leaving it on charge for about 30 min when I checked it started working .
Sent from my GT-N7100 using xda app-developers app
Heard of that for the S III but not the Note II!
Never rooted, nope :/
I've had it since November, got it from Newegg while I was in the US.
I should contact Samsung for a service shop location then? I've never done anything like that before.
Thanks!
koalauk said:
Sorry to hear it . Last week I left mine on my bedside table around same charge 90% full and it was completely discharged and just wouldnt turn on but after leaving it on charge for about 30 min when I checked it started working .
Sent from my GT-N7100 using xda app-developers app
Click to expand...
Click to collapse
When you plugged it in to charge, did the LED light up at all? Mine acts as if it wasn't plugged in.
No it didnt but at the time I didnt think of it and walked away leaving it on charge. And also I didnt even know anything sds . Did you try leaving your battery out overnight or use another battery? You called call in to any mobile phone shop and maybe ask them to see if uou can at least tey theirs
Sent from my GT-N7100 using xda app-developers app
All the sign and symptoms indicating its sudden death.
- Have you updated to 4.1.2 which is believed to be patch for SDS?
-Can you reboot to recovery/download mode?
Well, I did try just plugging it in for a few hours, when I went back to it the battery was cold and nothing happened.
I do have 2 original batteries, so I've been trying everything with both of them.
It just seems like the SDS because of the proximity sensor lighting up.
Right now it's unplugged and without a battery, just in case the capacitors need to discharge or something.
I guess I'll try again tonight!
It's really complicated with the GT-N7100 being an international phone, I can't register it on Samsung for warranty, so I've been trying to talk to Newegg and haven't been successful with them so far.
Thanks for the replies guys.
dr.ketan said:
All the sign and symptoms indicating its sudden death.
- Have you updated to 4.1.2 which is believed to be patch for SDS?
-Can you reboot to recovery/download mode?
Click to expand...
Click to collapse
The crazy part is that I think the phone was asking me to update firmware, but I didn't have time to update it before it died like this... what luck, right?
For the download mode, it never reacts while plugged in other than the sensor, so even if I hold the key combinations, it doesn't seem to react. I'll try again more thoroughly tonight.
You didn't update that's prove you were not on latest rom which have fixed sds, really bad luck otherwise it could have took 10min on good network.
Anyway Goodluck for replacement.
Sent from my GT-N7100 using xda premium
Endracion said:
Hey guys,
From what I've read, this seems to happen to a lot of different phones, but not out of the blue and I didn't find anything on the Note 2, so I'm wondering if it's the same issue and if my only hope is to get a replacement. It seems to be dead at the moment.
Before going to bed, I charged my phone to about 90% and then unplugged it and left it on my desk.
This morning when I woke up, it was off, which was kind of odd, since there's no way it would fully discharge over night. I tried turning it on, plugging it to charge, swapping out the battery for another original one I purchased directly from Samsung, trying other chargers, even the PC and different USB cables, all to no avail.
The only thing I noticed was that the proximity sensor seems to flash every 5-10 seconds, and I'm not sure what that would mean, other than the fact that it's getting some power somehow so that it can light up.
For the time being, I removed the battery and left it like that while I'm at work.
The phone is running the stock ROM for the GT-N7100, nothing was ever modified, it's not rooted or anything.
I know there was a firmware update pop-up on it at some point, but I hadn't installed it.
Any clues guys? I know there's some really knowledgeable people here, so I'm hoping someone might have an idea!
Thanks for the help and sorry for the text!
Click to expand...
Click to collapse
Have you tried hard reset, or soft reset. and if you cant get into recovery then sorry buddy :/ it seems like the SDS bug.
The proximity sensor light indicated the system is booting up but if no system boots up then you should send it back to samsung for repair.
Mine should be arriving tomorrow with an engineer's report. I will fill you guys in on what the service centre says.
soljakid said:
Have you tried hard reset, or soft reset. and if you cant get into recovery then sorry buddy :/ it seems like the SDS bug.
The proximity sensor light indicated the system is booting up but if no system boots up then you should send it back to samsung for repair.
Mine should be arriving tomorrow with an engineer's report. I will fill you guys in on what the service centre says.
Click to expand...
Click to collapse
It seems to indeed be the SDS, and I can't reset it or anything since it won't boot up, nor can it go into download mode.
Biggest problem is that seeing as it's a GT-N7100, after calling Samsung; they're telling me it's an international phone and that it can't be serviced in the US or Canada, so I'm basically stuck with a $700 paper weight... this majorly blows. I wish there was someone higher up at Samsung I could speak to, since this is just an extremely bad experience with the product...
Endracion said:
It seems to indeed be the SDS, and I can't reset it or anything since it won't boot up, nor can it go into download mode.
Biggest problem is that seeing as it's a GT-N7100, after calling Samsung; they're telling me it's an international phone and that it can't be serviced in the US or Canada, so I'm basically stuck with a $700 paper weight... this majorly blows. I wish there was someone higher up at Samsung I could speak to, since this is just an extremely bad experience with the product...
Click to expand...
Click to collapse
Dude that sucks hard! I can try and get management number of the people in the uk of you like?
soljakid said:
Dude that sucks hard! I can try and get management number of the people in the uk of you like?
Click to expand...
Click to collapse
I would definitely appreciate any help! You think this would help? I know phones don't exactly carry international warranty, but if I could send it there for replacement or something; that's already a step forward.
I do believe that since Samsung knows of this problem, they should offer outright replacements for anyone suffering of this issue though - because it's literally putting a faulty product on the market; there should be something we can do about this.
Appreciate it, once again!
soljakid said:
Dude that sucks hard! I can try and get management number of the people in the uk of you like?
Click to expand...
Click to collapse
Would you be able to tell us about your engineer's report?
I'm getting frustrated with googling every term I can imagine and decided to reach out. My Nexus 7 2013 has never had a problem, wife let it drain and shut off when she fell asleep playing f****** Candy Crap and now it'll take a full charge but always says "please charge your device" and has the icon a red zero % kind of deal, Even though it says all that the device can be unplugged and used for hours without issue. I know there isn't a battery or hardware issue but my OCD wants that bastard to say 100% again. Any ideas besides a factory reset? BTW, it's not rooted and is still locked.
Thanks guys, Happy Labor Day!
:highfive:
Sliverme said:
I'm getting frustrated with googling every term I can imagine and decided to reach out. My Nexus 7 2013 has never had a problem, wife let it drain and shut off when she fell asleep playing f****** Candy Crap and now it'll take a full charge but always says "please charge your device" and has the icon a red zero % kind of deal, Even though it says all that the device can be unplugged and used for hours without issue. I know there isn't a battery or hardware issue but my OCD wants that bastard to say 100% again. Any ideas besides a factory reset? BTW, it's not rooted and is still locked.
Thanks guys, Happy Labor Day!
:highfive:
Click to expand...
Click to collapse
I'm not sure I understand. Are you saying the device is fully charged but it is reporting 0% charge when you unplug it?
Aerowinder said:
I'm not sure I understand. Are you saying the device is fully charged but it is reporting 0% charge when you unplug it?
Click to expand...
Click to collapse
Yes sir and once unplugged you can use it for an entire day, just never know where your level is at...
Since this happened (and there's no other issues besides this specific one) we've just been leaving it plugged in on the nightstand and only using it in the bedroom at night..
Sliverme said:
Yes sir and once unplugged you can use it for an entire day, just never know where your level is at...
Since this happened (and there's no other issues besides this specific one) we've just been leaving it plugged in on the nightstand and only using it in the bedroom at night..
Click to expand...
Click to collapse
I think if you are not rooted (and don't want to root), the only possible fix is going to be a factory reset. There are some tutorials floating around on how to back up your apps with ADB.
Aerowinder said:
I think if you are not rooted (and don't want to root), the only possible fix is going to be a factory reset. There are some tutorials floating around on how to back up your apps with ADB.
Click to expand...
Click to collapse
Thanks for the input.
:good:
Please let us know if a factory reset corrects the problem. If it does not, a warranty repair/replacement might be called for.
Hey there im turning to the community for a bit of help...
First of all here is my phone info... Bone stock non-rooted
Lg G3 D-852 canadian version with Bell
Running android 6.0 kernel 3.4.0
Build number mra58k soft version d85230h
here is my issue, lately when i do random things on the phone it shuts itself down and goes into a bootloop.
in order to get the phone back on i actually have to plug it in and for some reason seems to short it back out of loop and into boot.
At first when it started it was booting up completely then shutting down 4 times. after that 4th time everything was good.
now it just stays stuck in a look until i shove a wire up its hole.
ive come to notice that most times whe it shuts down it seems to be when i try to do many things at once or load up a video...
sometimes even opening a picture will shut it down... it almost feels like when an overclocked system just ticks off.
im not quite sure where to go from here, phone is 2 years old but id love to figure this problem out
edit: yes i already tried a factory reset
edit 2: i just tried another factory reset.... now it wont even load up. itll boot all the way to the os (if plugged in) then shuts down and just says its charging... completely out of a phone now ffs
Its battery related problem.
Pls check your battery
matuszp said:
Its battery related problem.
Pls check your battery
Click to expand...
Click to collapse
what should i need to check on my battery? terminals? voltage?
Morngkilr said:
what should i need to check on my battery? terminals? voltage?
Click to expand...
Click to collapse
just change it, battery is a known problem for this behaviour
Snoob25 said:
just change it, battery is a known problem for this behaviour
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Click to collapse
perhaps ill try a friend's battery to see if it stops this behaviour before ordering a 40$ battery
Yes, try it and let us know later
Morngkilr said:
perhaps ill try a friend's battery to see if it stops this behaviour before ordering a 40$ battery
Click to expand...
Click to collapse
Try an Anker battery, worked perfect on 2 G3's I had, while both the stock batteries bootlooped.
rowlin said:
Try an Anker battery, worked perfect on 2 G3's I had, while both the stock batteries bootlooped.
Click to expand...
Click to collapse
im almost happy to hear its not an isolated bootlooping problem lol
sorry for your battery as well but heck ill give it all a try
well sunofagun.... i poped the new battery in and she booted right away like nothing ever happenned.....
have i ever told anyone i love the community thank you so much everyone
Very common. Batteries usually last a little less than 2 years for these then you need to get a new one. Thank God these have removable batteries.
i remember i had once gotten a new battery for my sgs2 but it was crap lol
I'm having problems with my screen, it gets dark and I do not know why, it can be without disturbing half an hour or maybe an hour, please someone who tells me why this may be this fault, I'm in MarshMallow