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Hey guys, the only Pixel phones currently sim unlocked are the UK EE models, has anyone figured a way out to unlock these yet without waiting until contract expires or paying EE
There has been a solution, same as for Verizon bootloader's I believe. Have a look in skipsofts tool thread, you will find the link there ?
Or you can go here
http://forum.xda-developers.com/pixel-xl/how-to/ee-uk-sim-unlock-t3490134
snowblind2142 said:
There has been a solution, same as for Verizon bootloader's I believe. Have a look in skipsofts tool thread, you will find the link there ��
Or you can go here
http://forum.xda-developers.com/pixel-xl/how-to/ee-uk-sim-unlock-t3490134
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Click to collapse
Not talking about bootloader unlock mate, I'm talking about sim unlock, currently this phone will only accept EE/BT SIM cards.
That's really odd, I got mine on EE and it takes my three sim no problem.
Kombat wombat said:
That's really odd, I got mine on EE and it takes my three sim no problem.
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Just tried mine with an O2 sim and its says that its locked and I need to contact EE, also Google Pixel Sim Lock thats states they are the only network locking the phone right now.
nintendolinky said:
Just tried mine with an O2 sim and its says that its locked and I need to contact EE, also Google Pixel Sim Lock thats states they are the only network locking the phone right now.
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Not sure why that is or why it works I haven't tried any other sims other then three. U should be able to unlock the same way you do there mobile hotspots using the imei number and a code.
Kombat wombat said:
Not sure why that is or why it works I haven't tried any other sims other then three. U should be able to unlock the same way you do there mobile hotspots using the imei number and a code.
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Click to collapse
That would be all well and good but this phone was bought on eBay and the seller won't respond to messages regarding sim unlocking :/
Kombat wombat said:
Not sure why that is or why it works I haven't tried any other sims other then three. U should be able to unlock the same way you do there mobile hotspots using the imei number and a code.
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Have you unlocked your bootloader?
nintendolinky said:
Have you unlocked your bootloader?
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Bootloader is unlocked.
Kombat wombat said:
Bootloader is unlocked.
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Click to collapse
Did your three SIM work before you unlocked. What's weird is it doesn't even ask for an unlock code, just to contact EE
nintendolinky said:
Not talking about bootloader unlock mate, I'm talking about sim unlock, currently this phone will only accept EE/BT SIM cards.
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Click to collapse
My bad, miss read
@ your local phone so maybe?
normally to get the unlock code you have to request on the back of your contract, likely if you bought the phone second hand the seller didn't unlock it because EE makes you wait 6 months and has a £9 fee while still in contract.
so chances are there is no easy way to unlock the device (unlocking bootloader and rooting doesn't remove the sim lock they are both very different things) without paying EE or another firm who claim to be able to get the unlock codes but as far as that goes it's how much you are willing to trust such firms.
so in short if it is your phone and you are with EE, you need to have been a customer with EE 6 months (not sure if you can short cut this by getting it as an upgrade) have your bill in good standing and pay a £9 fee, then they will give you the unlock code. if you got the phone second hand I would imagine you're pretty stuck.
any updates regarding ee simlock unlock?
Hi .I got the same problem .got phone from ee and only ee sim working .all other sim cards its just says no sim card inside and after a while its says sim not supported or simthings ..n also not asking for any unlock code aswell .
Deleted - misunderstood.
carajp said:
You can buy unlocked from Carphone Warehouse - they're all unlocked. I'm pretty sure EE sells a sim free version too.
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I know, but mine is locked, sim locked bought from eBay so can go the EE route.
You can also use a Virgin sim card in the EE ones, I've just tried, and will use it temporarily until we have a Sim unlock.
any more on this?
EE
Called EE They refuse even to talk about unlocking b4 6 months
doesnt matter if u r on contract or PAYG
Any other suggestions?
have to unlock as going a broad soon
ac-milan said:
Called EE They refuse even to talk about unlocking b4 6 months
doesnt matter if u r on contract or PAYG
Any other suggestions?
have to unlock as going a broad soon
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Click to collapse
I tried the online unlocking form by EE, doubt it will work.
Have to wait up to 10 days.
Hello, I bought this phone on ebay, but I had not seen that the latter is blocked on the operator EE UK
Do you know how to unblock this phone knowing that I have unlocked the bootloader, and install a rom stock, and that it keeps blocking?
Sorry for the translation, but it's Google
Go on eBay for a unlock code very cheap
Apparently the codes do not work with this phone, it takes another method
On sorry mate don't know, update us when you find a way.
Contact ee they have to unlock it by consumer law protection even if you didn't buy it from them
ravi_gandhi said:
Contact ee they have to unlock it by consumer law protection even if you didn't buy it from them
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Is this true? anyone managed to successfully get them to do this? My understanding is even though you are not the original owner, because the handset is so new, they wont unlock till at least 6 months later.
6 months is differed ownership only for people in contract with them, and you own the phone so yeah the 6 months doesn't apply to you, if you contact them just say i bought the phone without contract. Also you can fill in a form on their website and request a unlock for a fee of £8.99
If you're from the UK take it to your local EE shop should unlock it for you, By law they can't refuse don't know if they charge or not but shouldn't be more then £10
Don't know how it would work overseas :crying:
EE
same here
called EE , refuse to unlock b4 6 months
doesnt matter if u r on contract or PAYG
no solution around?
ac-milan said:
same here
called EE , refuse to unlock b4 6 months
doesnt matter if u r on contract or PAYG
no solution around?
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Click to collapse
Have you not tried using the dePixel8 method and reflashing the stock EU ROM?
vkh2k1 said:
Have you not tried using the dePixel8 method and reflashing the stock EU ROM?
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Click to collapse
You are confusing bootloader lock with carrier SIM lock. Unlocking the bootloader and flashing any ROM will have no effect on carrier SIM lock.
cam30era said:
You are confusing bootloader lock with carrier SIM lock. Unlocking the bootloader and flashing any ROM will have no effect on carrier SIM lock.
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Oh! what a pain that is then! Wonder if the software updates have to be pushed by EE as well !
vkh2k1 said:
Oh! what a pain that is then! Wonder if the software updates have to be pushed by EE as well !
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No, Google.
Google control the unlock too. It now works like Apple's remote unlocks. So this allows them to update the EE models same as the others whilst maintain control of the sim lock for EE. EE have to request the IMEI of the device has its Sim Lock flag unlocked and then Google push the unlock to the device. It's why there is no way of generating a third party unlock code
Sent from my Pixel using Tapatalk
If that's the case then Google can go to h..l. I've bought a Pixel XL from EE mainly because there was none available elswhere. Nobody told me it was locked. Now I want to use it on other networks and absolutely can't unlock it. Not until 6 month's have passed.
After owning Samsung devices for 2 years in a row I thought it would be refreshing to use a pixel and buy one but Google just fu...d it up for me and others.
I'm selling this device and Google can forget about me as a customer.
Robi-K said:
If that's the case then Google can go to h..l. I've bought a Pixel XL from EE mainly because there was none available elswhere. Nobody told me it was locked. Now I want to use it on other networks and absolutely can't unlock it. Not until 6 month's have passed.
After owning Samsung devices for 2 years in a row I thought it would be refreshing to use a pixel and buy one but Google just fu...d it up for me and others.
I'm selling this device and Google can forget about me as a customer.
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Click to collapse
Whilst Google are responsible for pushing the unlock at EE's request, that is only because if the exclusive deal EE negotiated.
EE are by far the most strict mobile network in the UK when it comes to unlocking devices on their network and the most customer unfriendly.
Had any of us known that before we purchased these Pixels that turned out to be on EE then I am sure we would not have bought them.
However the fault here is both ours for not researching more before purchase (in my case the reseller essentially missold me) and moreover the fault of EE (for being the biggest ****fest carrier). Google are the lesser at fault here.
Sent from my Pixel using Tapatalk
i can unlock google pixel ee block if u have bootloader unlocked or u havent updated to 7.1.1 who pached the unlocking depixel method.
warrior26ro said:
i can unlock google pixel ee block if u have bootloader unlocked or u havent updated to 7.1.1 who pached the unlocking depixel method.
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Click to collapse
Is there any way to downgrade back to 7.1.1 for this method? I stupidly ordered one from eBay not realising about the unlock so now I'm going to be stuck with it for a while if not
there is no method to unlock bootloader for 7.1.1 at this moment but im sure will be very soon.
Hi all, I am back in the UK (British Citizen) and decided to buy a Google Pixel XL which I done so 25 hours ago (yesterday). I am heading back to Australia on Friday 17th and I will be using my new Pixel phone in Oz on another network. I paid 690GBP for the phone yesterday, plus new SIM and credit and was advised if it's locked they would unlock it online for around 8GBP. Of course, as I paid full price for the phone, I wholly own the phone to do whatever I please to do with it. So I have called EE and advised that I am travelling to Australia for a length of time and will need to purchase a local SIM in Australia to use whilst there. They advise me that they will not unlock the phone until 6 months after the purchase date, which of course is absurd.
It looks like I will be returning the phone first thing tomorrow morning and buying the same phone again from PC world or similar. Unless anyone can advise a way around this before then which I doubt is possible, having read the posts here in this thread. I updated to 7.1.1 as soon as the phone said it was available. The great thing about UK consumer rights, law is that we are protected to allow us to return goods to the place of purchase for a full refund.
Completely absurd!
dieselboy said:
Hi all, I am back in the UK (British Citizen) and decided to buy a Google Pixel XL which I done so 25 hours ago (yesterday). I am heading back to Australia on Friday 17th and I will be using my new Pixel phone in Oz on another network. I paid 690GBP for the phone yesterday, plus new SIM and credit and was advised if it's locked they would unlock it online for around 8GBP. Of course, as I paid full price for the phone, I wholly own the phone to do whatever I please to do with it. So I have called EE and advised that I am travelling to Australia for a length of time and will need to purchase a local SIM in Australia to use whilst there. They advise me that they will not unlock the phone until 6 months after the purchase date, which of course is absurd.
It looks like I will be returning the phone first thing tomorrow morning and buying the same phone again from PC world or similar. Unless anyone can advise a way around this before then which I doubt is possible, having read the posts here in this thread. I updated to 7.1.1 as soon as the phone said it was available. The great thing about UK consumer rights, law is that we are protected to allow us to return goods to the place of purchase for a full refund.
Completely absurd!
Click to expand...
Click to collapse
Do EE sell them on pre-pay ?
They only sell them on contract. It's in their terms and conditions that they will only unlock a contract phone after its 6 months old.
Even if you bought the phone off someone else, it just means they sold you a phone that was originally a contract / upgrade.
If you bought it from a shop as NEW and unlocked or labelled as EE PAYG, take it back as the phone simply can not be PAYG on EE.
However if when you bought it and it was labeled as locked to EE then it is up to the store if they will take it back. You don't have an automatic right for a 'change of mind', you would have to prove you were missold.
Many of us have made the mistake ... Sadly
If they do accept the return, take it and buy an unlocked model from Carphone warehouse or PC World/Curry's. Good luck.
Sent from my Pixel using Tapatalk
Anyone manage to unlock EE Pixel XL?
I urgently need mine unlocked anyone know of any reliable websites?
thanks
riz157 said:
Anyone manage to unlock EE Pixel XL?
I urgently need mine unlocked anyone know of any reliable websites?
thanks
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Click to collapse
Sadly doesn't appear to be any way to circumvent EE.
They changed the way they unlock the Pixel and it now unlocks in a similar fashion to the iPhone (Apple remotely unlock it / de-flag the sim lock) and so EE have to request Google to do so.
It seems only EE are the doing it this way, so chances of finding a third party who can circumvent it is going to be remote sadly.
Have you requested the unlock from EE ?
If you do find a solution - please share as many of us are in the same boat.
I've submitted online form see if that works. I doubt it EE are bunch of so and so's.
Yes EE will do it, but it'll cost you £8.99 and you likely won't get any notification it's been done, you'll just have to try another sim in it in about 10 days or so
@FSOP Are you speaking from experience ?
i.e. Have you had a pixel successfully unlocked by them ?
I ask because I submitted my unlock request directly with customer services 12 days ago (and checked end of last week they had done it) and I still have no unlock. Customer services also told me that there was actually no £8.99 fee anymore for devices bought PAYG - it was free.
I've just tried another sim and still get the 'sim not supported, contact EE to see if they can unlock your device' message in notifications.
I was told it was 10 working days (so two weeks in reality) and I haven't had any message or text to say it can't be done either, but does seem to be taking it time ....
What the hell is EE? Another carrier somewhere outside the US?
EDIT: I've been informed the 6 month rule doesn't apply to PAYG, but they don't sell the Pixel on PAYG so it's irrelevant, basically there's no way to get the Pixel unlocked by EE until it's 6 months old it seems.
No but I'm in a position to be well aware of the process, I've double checked and it's slightly different for the Pixels.
Contract unlocks still cost £8.99, and PAYG are free, however EE still won't unlock it until it's 6 months old, so if someone on CS has told you otherwise, then you've been misinformed I'm afraid.
Yes it's in the UK.
Ok, I know this may sound crazy but I got my pixel xl from EE. I unboxed it and skipped quickly through the setup and popped in an O2 sim. I didn't connect to the internet. The sim registered and worked. I thought great, I can use this for work and personal. I tried a call and it worked.
I then added my EE sim and set up the phone, restored my Google stuff and start using it. This morning I went to pop in my 02 sim and it's now locked to EE. I'm starting to think I imagined using the 02 sim! Has anyone else, or could anyone else try this out. If you get the phone from EE don't set it up, skip connecting to the internet, and see if it will accept another companies sim?
Any news on this? Is it possible to do it on a unlocking phone shop?
i filled out the online form, 5 days and i recieved a message the carrier unlock was unlocked.
this has sim unlocked my pixel xl and also the OEM toggle now works so i can unlock bootloader too
I've got a Pixel 2 XL and I want to use it on a different network.
Is there any way to unlock the SIM on it without requesting it from the network provider?
Aren't all PIxel's SIM-unlocked?
danlat1415 said:
I've got a Pixel 2 XL and I want to use it on a different network.
Is there any way to unlock the SIM on it without requesting it from the network provider?
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rajeshr said:
Aren't all PIxel's SIM-unlocked?
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Click to collapse
This ^
I think they're all unlocked unless you get a Verizon version. Even then, I believe the Verizon version is unlocked, but a locked down boot loader, with a a few radios optimized for their network.
No, not all Pixels are unlocked.
In the UK, the provider EE (T-Mobile) I've found out that the Pixels are locked to EE for 2 years, when Google release and auto-unlock.
You can request EE unlock the phone, but only after 6 months of payments.
This is not the usual sim-lock, where you would type a code in, this appears to be server enforced rather than phone.
T-Mobile have many linked networks, when normally a locked phone would work on any linked network as long as it was same carrier. not in this case.
It will only work on EE.
Caution to anyone in the UK buying...
danlat1415 said:
I've got a Pixel 2 XL and I want to use it on a different network. Is there any way to unlock the SIM on it without requesting it from the network provider?
Click to expand...
Click to collapse
In general, you don't unlock the SIM card itself, the device needs to be carrier unlocked. As far as I know, all Pixels come carrier unlocked already. All you do is put a SIM in it from a different carrier. Have you already tried this? What carrier are you on now? Your location and carrier are not listed in your profile.... why not fill those in?
I'm in the UK. I'm currently on EE, but also have O2 and ID networks.
When I put a sim card in the phone that isn't EE, the phone loads fine, but then I get a message at the top that says;
"SIM card isn't supported - Ask EE UK whether this device can be unlocked. Tap here for contact details."
When I tap it, it takes me to EE's website.
This seems to be software related as I've not seen a phone do that before for a network lock.
I've just found this on EE's website;
New from October 2016 - Google SIM Lock
Some Android devices bought under a monthly contract directly from EE now feature Google SIM Lock which locks the device to the EE network for the length of the contract from the day of activation. This will only allow the device to work on the EE network.
If another network’s SIM is inserted into the device, it will display the message 'SIM card isn’t supported, ask EE if this device can be unlocked. Tap for contact details.'
I need to see if this can be unlocked.
It seems to only be UK EE network that does this.
It's called Google SIM Lock
It managed by Google
They apparently did it with the original Pixel as well.
Does anyone know how I can get round this or use a service to do it?
EE won't agree it until after 6 months.
danlat1415 said:
It seems to only be UK EE network that does this. It's called Google SIM Lock. It managed by Google. They apparently did it with the original Pixel as well.Does anyone know how I can get round this or use a service to do it? EE won't agree it until after 6 months.
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Click to collapse
in sha allah, danlat! :laugh: Maybe you should be moaning with this lot over HERE. You knew full well what you were signing up to. Had you already entered your location *and* carrier into your profile, this would have taken a lot less time to suss out. Go ahead and whinge away... over there. Do your 6 months time and afterwards pay your £8.99 to unlock it. NEVER buy a carrier locked phone, ever.
v12xke said:
in sha allah, danlat! :laugh: Maybe you should be moaning with this lot over HERE. You knew full well what you were signing up to. Had you already entered your location *and* carrier into your profile, this would have taken a lot less time to suss out. Go ahead and whinge away... over there. Do your 6 months time and afterwards pay your £8.99 to unlock it. NEVER buy a carrier locked phone, ever.
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Click to collapse
Rude.
.
I have a Google pixel XL 2 & I was with Verizon, how would I unlock my phone
queen Jess said:
I have a Google pixel XL 2 & I was with Verizon, how would I unlock my phone
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Click to collapse
If it's a true Google P2XL, and not the Verizon variant, you can follow the instructions in this guide if you want to unlock your bootloader and possibly root.
https://forum.xda-developers.com/pixel-2-xl/how-to/guide-unlock-flash-root-pixel-2-xl-t3702418
queen Jess said:
I have a Google pixel XL 2 & I was with Verizon, how would I unlock my phone
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Click to collapse
It is sim unlocked already, I'm using it with tmo right now. The bootloader is a different story.....
Hi, I have purchased Google Pixel 2 XL from eBay but it came with EE SIM Lock, my concern is this device can be bootloader locked? (still on android 8.1 Orei). I have seen there is a way to unlock the SIM Lock so that's not an issue
NingaR said:
Hi, I have purchased Google Pixel 2 XL from eBay but it came with EE SIM Lock, my concern is this device can be bootloader locked? (still on android 8.1 Orei). I have seen there is a way to unlock the SIM Lock so that's not an issue
Click to expand...
Click to collapse
I don't know the answer to your question but it won't be hard to find out. Enable developer options and look for the toggle to allow OEM unlocking. If it is greyed out or stuck in the off position, then you will not be able to unlock using fastboot. There are several guides on how to unlock and they all start with this step.
Badger50 said:
If it's a true Google P2XL, and not the Verizon variant, you can follow the instructions in this guide if you want to unlock your bootloader and possibly root.
https://forum.xda-developers.com/pixel-2-xl/how-to/guide-unlock-flash-root-pixel-2-xl-t3702418
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Click to collapse
sorry! I bought a Pixel 2 XL with EE UK SIM Lock, I called EE UK and agreed to unlock it(waiting for the unlock) and paid the £8.99, my concern is, will it be able to unlock the bootloader after the SIM Lock is lifted?
---------- Post added at 12:24 PM ---------- Previous post was at 12:23 PM ----------
v12xke said:
I don't know the answer to your question but it won't be hard to find out. Enable developer options and look for the toggle to allow OEM unlocking. If it is greyed out or stuck in the off position, then you will not be able to unlock using fastboot. There are several guides on how to unlock and they all start with this step.
Click to expand...
Click to collapse
thanks, I'll wait for Google to unlock it and see for myself
NingaR said:
sorry! I bought a Pixel 2 XL with EE UK SIM Lock, I called EE UK and agreed to unlock it(waiting for the unlock) and paid the £8.99, my concern is, will it be able to unlock the bootloader after the SIM Lock is lifted?
---------- Post added at 12:24 PM ---------- Previous post was at 12:23 PM ----------
thanks, I'll wait for Google to unlock it and see for myself
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Click to collapse
I have seen quite a few reports from EE phones that once they unlock the SIM you are also able to unlock the bootloader. So I am hopeful.
Google U locked the Device after 24hrs, and I was able to unlock the bootloader, seems like you can't with carrier lock but once its lifted the bootloader can be unlocked.
Thank you all.
Hey guys - I am looking at an ebay PIxel phone that is locked to EE ... the seller says that the phone is blacklisted in the UK ?
Does this mean that I could operate it in another country a.k.a unlock it myself?
Or I rather steer away from such phone as it's unlockable per se .. .?
wbgenetic said:
Hey guys - I am looking at an ebay PIxel phone that is locked to EE ... the seller says that the phone is blacklisted in the UK ?
Does this mean that I could operate it in another country a.k.a unlock it myself?
Or I rather steer away from such phone as it's unlockable per se .. .?
Click to expand...
Click to collapse
to my knowledge in order for Google to unlock the device it needs nor to be blacklisted, why not ask the seller to call EE UK and have them ask Google to unlock the device? EE UK first needs to check if the device meets all the criteria to be unlocked.
I bought a Pixel 2 XL from AliExpress(advertised as unlocked) but was locked to EE UK the seller asked me to call EE UK and give them the IMEI Number and they unlocked the device for £8.99 in just 24hrs, so better be cautious as you won't be able to use the device if it's not locked.
hi guys I'm from pakistan and here I'm getting pixel 2xl only phone but are locked to ee. I'm getting it for around $450, what I wanna ask is that will I be able to unlock the phone from here? do I need any ee sim or do I've to be in the UK? Please guide me thnx
pw1nce said:
hi guys I'm from pakistan and here I'm getting pixel 2xl only phone but are locked to ee. I'm getting it for around $450, what I wanna ask is that will I be able to unlock the phone from here? do I need any ee sim or do I've to be in the UK? Please guide me thnx
Click to expand...
Click to collapse
Pixel should be unlocked. I never saw any locked but I could be wrong.
There are many network locked pixels. This one is locked to EE UK
I think I read somewhere that you can call EE to ask them to unlock it, if the guys you bought it from is not mark as bad payer, they should agree to unlock it for a small fee (like 10£ I think).
EE phone as software locked to EE by Google.
They are automatically unlocked by Google after 2 years from being first activated.
You can apply to EE to get it unlocked for a small fee (which they charge as they have to request the unlock from Google), but they can only do this after 6 months since it was initially activated, and only if the phone hasn't been listed as stolen or has unpaid bills on it.
There is no other way to unlock an EE phone.
they introduced this feature in the previous Pixel and Pixel XL.
I would highly recommend that you do not buy it unless you plan on using it on EE.
The Pixel 2 XL hasn't even been out for 6 months yet, so even the first phones to be released won't have hit the 6 month mark, but also, you don't even know when your phone was first activated, so it could be another 5 months before it even qualifies for unlocking.
Plus once it does qualify for unlocking after that 6 month period, you still need to know if it's listed as stolen or has unpaid bills on it.
I bought one off Ebay, learnt my mistake and sold on straight away.