Play Music Broken? - Samsung Galaxy S9 Questions & Answers

Out of the blue, I'm missing all songs from several playlists in my Play Music. Not sure what is wrong, I didn't do anything specific. I did notice though Android Auto mentioned having issues with Google Services yesterday but it seems to work fine today...
Any ideas how to fix my Play Music?
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Google Music Shuffle Horrible

I have almost 500 songs, and love not having to think about what song is on what device, but for some reason every other song is from the same few albums when shuffling. Is anyone else experiencing this?
Sent from my SPH-D710 using Tapatalk
Yep, same here. I have 700+ songs and a lot of songs get repeated. I just bought power amp and its WAY better than any music player out there. Check it out.
[Insert witty signature here]
Mimis_69 said:
Yep, same here. I have 700+ songs and a lot of songs get repeated. I just bought power amp and its WAY better than any music player out there. Check it out.
[Insert witty signature here]
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I have poweramp, but I really like the syncing of google music.
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I agree, I have ~17k songs sync'd, and on random ill hear the same artist over and over.
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Same problem here. I guess we're just gonna have to wait for an update.
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I have about 1k songs and only about a 3rd of them show up on my phone...anyone elde have this problem or know how to fix it? I hit refresh google music and nothing happens
wizky911 said:
I have about 1k songs and only about a 3rd of them show up on my phone...anyone elde have this problem or know how to fix it? I hit refresh google music and nothing happens
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Try wiping cache for music. Also make sure you dont have any other google music app on your phone.
I've got over 19,000 songs and have never had a problem with Google Music.
I have almost 20gigs of music and it'll play the same few songs over and over
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20K songs and I get the same 5 songs playing back to back every few hours plus many of the same songs play several times during my 8 hours at work.
Irritating!
Google Music has been a disappointment from the beginning. The album image resolution looks like crap. They reduce everything to 128k bitrate for streaming, the only way to play is to use playlists or to set up a queue. Trying to stream over wireless is pointless. Pandora, Tune-In and Amazon player are fine, Google Music only works for me on wifi (no wimax here)
I navigate to what I want and hit play. This is apparently the old fashioned method because the big players don't really work that way. They want you to have a (mocking voice)-library and playlists. So I end closing the app in frustration.
Anyway, sorry to go on like that. I'm not a fan.
Effin google still hasn't fixed this issue. I've heard the same sh*t over 20 times now.
The shuffle in the new play music app is even worse. Never actually shuffles.
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[Q] Backup playlists from crashing Google Play Music app?

Hi! I used Google Play Music app great for months.
Today, I opened it. It didn't find any of my music, except the one song I bought from Google Play (all the music is still on the phone, taking up 6GB of space). Consistently, the app will crash about 10 seconds after I open it. It will lock up and then a few seconds later display "Unfortunately, Google Play Music has stopped."
Any ideas of what's up?
And, if not, I guess uninstall/reinstall is the best option. Do you know if the "thumbs up" / ratings are saved somewhere if I uninstall/reinstall it? Basically, are the playlists backed up somewhere?
Thanks in advance,
P.S. Stock, no root.
ikjadoon said:
Hi! I used Google Play Music app great for months.
Today, I opened it. It didn't find any of my music, except the one song I bought from Google Play (all the music is still on the phone, taking up 6GB of space). Consistently, the app will crash about 10 seconds after I open it. It will lock up and then a few seconds later display "Unfortunately, Google Play Music has stopped."
Any ideas of what's up?
And, if not, I guess uninstall/reinstall is the best option. Do you know if the "thumbs up" / ratings are saved somewhere if I uninstall/reinstall it? Basically, are the playlists backed up somewhere?
Thanks in advance,
P.S. Stock, no root.
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No idea how to save/recover playlists, so I said fudge it. Uninstalled, reinstalled: nothing.
Found out you can call Google for support on Play apps: http://support.google.com/googleplay/bin/request.py?contact_type=contact_policy&policy=apps
They don't know what's up, either, but they're investigating and will get back.
Will update when I hear,
Just heard yesterday:
"We're aware of an issue with the Google Music app and are working on a fix. This issue will be resolved in the next update release."
Yeah! You go, Google!
Well, I got tired of using other players, so I diagnosed some more.
I removed all my music, edited since tags of the FLAC files I had, and imported my music back, but into my SD card this time.
Now, Google Music works perfectly! Unsure on the problem or whatever Google is attempting to fix, but it's all solid now.
Had similar issue but got so bad i reflashed rom and gapps lol, turn music up in the music app caused music fx to stop, then music app stopped then settings stopped then launcher stopped, even third party apps stopped like audio manager and doubletwist. Had been playing with pimp my rom app so thought maybe that and its interaction with my PA rom (v2.99b6) (thanks to molesarecoming) was a possible cause, but i did update google music yesterday so maybe it was that. After reflash all seems ok now no glitches, made me have a full noob panic attack though so thanks google
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Google Music Issue

Since the last update, google music player will just stop playing. i will be in the middle of an album (local) and it just will stop playing. It wont change songs or albums. It just goes dead until it decides to work again...any1 else having this issue?
I have seen this and I believe I have read other reports of it as well. It started after the last update. I have rolled back to the previous version.
Scrappy xyz said:
Since the last update, google music player will just stop playing. i will be in the middle of an album (local) and it just will stop playing. It wont change songs or albums. It just goes dead until it decides to work again...any1 else having this issue?
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I'm having the same issue. Thought it was just a conflict with the custom Rom I'm using. But I hear people are having the same issues on stock Jellybean too. So it has to just be the app.
They really need to fix this, I'm having the same issue. Music just stops out of the blue and doesn't want to start back.
same issue here.. I've been using Pandora until the next update.. I may just roll mine back if they take to long to get this issue fixed..
Same issue!
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Google Music stops after three songs
I'm using Google Music for streaming. It stops after three songs and won't work again until I reboot. I'm using the Odex Blue Rom, latest version 1.7. I deleted the application from the system using Root Explorer and then downloaded it as an app. It still stops. I agree it must be the application as Pandora will play and not stop. It's a real pain because now I have to move my songs down to the S3 and find another player. So much for the cloud!
****SOLUTION****
DOWNLOADED old Google Play Music and it works. Deleted the version I have on my S3 (the latest version from the Google Play store). Googled "Google Music Player apk" and found a 4.1 version. Downloaded the 4.1 apk and installed. It worked. Played for over one hour with no stops from the Google cloud. Then I went back to Google Play Store and said download the latest version. But all I wanted to do is check the box that says don't automatically update and then I closed the install. I don't know how to get it not to automatically update any other way.
I've been having this issue also, sort of. I lose sound when playing music from rocket player or music player, song time counter keeps moving but no sound. Just out of curiosity are you guys having problems with other players or just Google streaming? I had this issue even before 4.1.2.

Google Play Music static/crackling

I've noticed that while listening to music with play music there is a very noticeable cracking/static. I thought it may be caused by streaming with a poor connection but when I played music I had on the device, same thing.
I googled this problem and found some folks with the same issue but no fix to be found. Basically wondering if any one here with a note 3 has had this problem? Any other music player works fine.
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[Q] "play music" Command Keeps Going to Youtube

Hello everyone,
This is my first post on this forum. I recently purchased a Moto 360 for myself and I must say, so far I'm in love with it. I had to switch from Spotify to Play Music, but that's not a big deal since I originally used to use Play Music. There is one thing I am having a problem with however.
With a lot of songs that I have on play music, when I issue the "Play Song" command on my moto 360, it will attempt to open up the Youtube video, as opposed to just playing the song on Play Music. I have the songs added to my library on Play music, but it continues to do this. It's not every song either, only certain ones.
Does anyone have any experience or fix for this? Is there a way to just block Youtube on my moto 360 all together? I'm never going to use it anyways.
Thank you!
newyorkdaily said:
With a lot of songs that I have on play music, when I issue the "Play Song" command on my moto 360, it will attempt to open up the Youtube video, as opposed to just playing the song on Play Music. I have the songs added to my library on Play music, but it continues to do this. It's not every song either, only certain ones.
Thank you!
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I had a similar issue and found that it was AllCast app downloaded from the play store that was interfering with my voice commands. Do you have any apps that might be 'stealing' the voice action?
xdatastic said:
I had a similar issue and found that it was AllCast app downloaded from the play store that was interfering with my voice commands. Do you have any apps that might be 'stealing' the voice action?
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Not that I know of. I even uninstalled Youtube from my phone, but I still run into the same issue. I can't play certain songs through play music. It recommends me Youtube music videos to watch instead.
Moto 360 second gen and I have the same issue.
im having the same issue, still have not found what is causing this....maybe google now settings ? cause ok google open google now on my phone when i issue voice commands..
I solved mine by factory resetting my phone and starting over. This time I didn't install the YouTube Music app and all now happens according to plan.

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