Hello, I'm getting this weird issue on my week old s9.
It seems that when on VOIP calls, my 2nd microphone (the one used for noise cancellation) throws a fit and it causes some loud screeching sounds to be heard by the other party.
It really sounds like a positive feedback, but I can't understand what's happening. I'm not getting any problem on standard mobile calls, only on wideband VOIP such as Skype, telegram and WhatsApp calls.
I'm not using any covers, both microphone holes are clean and free of dust, and I've already gone down the hard reset way.
Has anyone experienced this issue?
No one had this problem? Wow
Nope
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Hi guys, hope you can help with an odd problem...
Very, very occasionally (maybe 1 in 50 calls) I get an issue where I can't hear the other party, as if the earpiece was dead. If I drop the call and re-dial, 99% of the time everything is fine. (I think I had one time in 6 months where the 2nd call did the same.)
Now, I can't decide if this is a network issue (Vodafone) or a phone issue. I mostly use a Bluetooth headset due to the size of the Note but I doubt it's headset related as I have tried two different high end brands and it happens with either.
Things I have noticed:
Problem applies to incoming AND outgoing calls
I have checked I haven't accidently muted the call
My Bluetooth headsets all chime at the start of a call but there is no call audio
The other party can hear me but I can't hear them
System sounds are all fine, only call audio is affected
Switching between headset, phone and speaker phone make no difference
Applies to all incoming call audio, including ringing tones and busy tones
I reboot my phone sometimes but as the issue is rare I couldn't say if it makes a difference. Also this is a standard Note II (not a branded Vodafone one) with all the latest patches downloaded. Looking through my app downloads I can't see any obvious ones that might affect the phone. Apart from the stock Samsung apps I most connect to CCTV systems. I have CSipSimple but I haven't used it in ages.
Any suggestions on how to investigate this further?
Regards,
Andy
Seriously... no ideas?
So, no one's ever had this problem and no one has any ideas?!
:crying:
I am wondering if anyone using viber and facing this issue or not.
currently when trying to make\ receive calls on viber, the other side complains that the volume is too low
I had tested this against also my Galaxy S5, the fire phone still have very low mic volume, so I can barely hear.
I suspect the problem might be that Viber is picking the wrong mic (if fire have multiple mics), or just gain issue.
can anyone confirm or deny this?
any input would be useful.
regards
so no one using viber?
I have the same issue. To viber, I need to boot up my old HTC.
I think Skype also doesn't work too great. My family said I sounded very soft but slightly better when I used the HTC.
I can confirm. Paid to viber $10, and been surprised, that it pics wrong mic. Also it doesn't have any call testing service. I'm about to say it sucks.
Hi everyone. I've got a question: does anyone have a little noise in speaker during the call? This noise sounds like when you get the phone close to a computer loudspeaker during an active call or while loading something with mobile internet. It's not very loud, but when I speak without the cover, I can hear it. Am I the one with this problem or it's OK?
Hi, there.
I've using my S9 for a couple of weeks now and I noticed a very annoying problem.
If I'm on a call (phone call, video call, regardless the app), using the speakerphone completely ruins it. On a video call it's easier to feel the problem: you can still see me talking, but you can't hear anything. The voice keeps fading out and back in and out again, like the volume was lowered and put back to normal. It's basically impossible to understand anything. Quality of the image is fine, it's smooth, not pixelated, but the voice is just terrible.
If I use the earpiece or wired phones (have not tried with BT yet) this problem doesn't happen.
I have the feeling that this has to do with the noise cancelling trying to filter out the noise.
When calling my wife (Xiaomi Mi A1), it also happens from her side to the point where we can't do video calls anymore. If I call my sister (iPhone 7), the audio is just fine for the same app and on a video call.
I have the feeling that this is a known issue, but I couldn't find a post about it.
Hey, did a search but didn't see anything. I have a G7 running ULM20e (sprint cross flashed).
When I'm on a call using Whatsapp or Kakaotalk, the other party can hear their own voice (echo). I never hear any; it's perfect for me. When I switch to speakerphone and keep the volume low, then they DON'T get the echo. With earphones plugged in (iphone style earbuds), they still hear the echo.
Does this sound like a software issue?
I installed a mic app to record voice/sound and when I speak into it, it's fine. No echo, so the mics are operating properly.
Weird, and the gf is getting annoying.. sigh
Posting my fix for future reference. After some research and lots of software testing (tried 3 differen roms, Oreo and Pie), I believed it to be a "hardware" issue. On youtube, I saw a video that described a fix and I basically did that: https://www.youtube.com/watch?v=FkcxzmCPFWw
I took soft foam and covered the areas around the bottom microphone with it. Both underneath the plastic shield (boombox speaker) and above (just under the back panel). It has reduced the echo to 10-15% of the amount before, but not completely eliminated. I think I can live with that for now.