Google pixel c screen freezes, cant do anything - Pixel C Q&A, Help & Troubleshooting

Hi there,
My pixel c tablet screen has been frozen since android 8.1 update. Earlier there were glitches in game and later with time homescreen frozen up and then even lockscreen too.. Only buttons r completely working.. I did factory reset and it worked for sometime but again frozen. And not i cant do anything..
I thought to downgrade to stock marshmallow but sadly pc doesnt recognize this device. What i can do? Need help......... a lot of help.

Same for me : touchscreen seems dead, but everything else working as expected. Keyboard and mouse ok, the tablet is not frozen. But the touchscreens randomly stops working. I susueally have to turn off the screen, knock it a little, and turn on. I guess I will have to RMA...

Related

when turning mda3 on backlight is working but the screen not

just get a mda3 with a problem
sometimes when i switching the phone on (power button) the backlight is working but the screen remains black so i can't se anything. the phone is working, i can browse the folders, i hear all the sounds but the screen remains black! after a while hes working again.
does anybody had the same problem? and how can i solve the problem?((((
have u tried a hard reset? ive never had this problem so i dont know, tho i guess if u sync with pc and save all all your wanted files and do a hard reset, it may sort it.
i've already tried hard reset, rom updating etc...
the problem is still there...((
i've switch "turn off the phone after 3 minutes" off, maybe it would help...
because problem was appearing most of the time if device was lying for 10-20 minutes without working...
update: nope, it's still black(
Think you have a bad device. A problem that is know is that the backlight will turn itself of (but you can still see the screen). This is some times the case with mine and I have the 1.40 rom, however I have had this problem with other roms so it must be some software that I use.
i'm also thinking so...
now i noticed that if you turn the device on and get a black screen, if you wait a minute he will switch the screen on. but why?

[Q] Phone stuck in screensaver mode

Hi!
I brought my Xperia Play phone USED two years ago and I've never had any problems with it.
However, recently, the phone has started to freeze itself in "screensaver" mode (Where the screen goes black after 15 seconds and locks the phone), but the screen won't light up no matter which button I press. I've had to restart the phone every time this happens.
It's been behaving strange at start up as well, as it sometimes take 20 minutes just for it to turn on, while on other occasions, it won't turn on at all!
Is this problem caused by the battery, or is it the hardware?
Is it with stock firmware?
Vortelf said:
Is it with stock firmware?
Click to expand...
Click to collapse
Yes.
I've never modded it or installed custom firmware/apps.
Have you tried factory resetting it?
Vortelf said:
Have you tried factory resetting it?
Click to expand...
Click to collapse
Yes, but it didn't fix it. The problem still occurs.
tldr: Black screen, no display, everything works "under" (I can answer the phone etc). Not a flex cable problem because occurs randomly, regardless of the slider being open or closed. The problem also occurs during boot up, so rather not a software problem.
I think I have something similiar. Everything was fine until a few days ago the screen didn't want to unlock..or at least I thought it was that.
Basically the phone sometimes works OK but sometimes if I turn off (lock) the screen, it won't go back. To be precise, the phone works and if someone calls me I can pick it up moving the finger where the slider should be, it's just the display doesn't turn on. Same goes for booting, bootloader logo etc, so IMO it's not a software problem.
Strange thing is that it just randomly pops back, sometimes when I move the gamepad slider, sometimes when I put in a jack cable or if I hard reset the phone (remove battery). I've had problems with the flex cable in the past and this time I know that it's not it (no difference if I open/close the slider).
My guess would be some power supply or LCD driver IC issues, because the screen stops working almost everytime if I put the phone into the dock. Moreover, if the screen doesn't work, the orange charging LED is not working (green and blue are OK). The moment the screen starts working, the orange charging LED starts working too.
it's very strange but I'm used to electronics doing strange stuff. Just wondering if I should give a try disassembling the phone and trying to fix it or just buy a new one or something?
I might add that I have bought a new battery ~3 months ago, but it's been working fine to this point. I have tried if the same problem occurs with the old/original battery and it's the same.
well, any ideas?
edit: This video shows something very similiar (except the backlight): https://www.youtube.com/watch?v=m4p0-kv1cxA
Same problem. And I guess this guy has it too.
http://forum.xda-developers.com/xperia-play/help/problem-flex-cable-brightness-t2803991
Any help?

Touchscreen not working after locking the phone

Hey Guys!
I have a big problem!
2 Weeks ago, the display of my G3 (not rooted, original LG Android) broke and i sent it to repairmyphone.de (I'm from Germany) for repair. Today my G3 came back and the display was fine. So i think they changed the display and repaired my phone.
Sounds good right? Well not exactly, because now there is a problem:
The touchscreen is working fine, but when i lock my phone (With the DoubleKnock or the Button) and turn the display on again, the touchscreen isn't working and i can't unlock the phone.
Only after i pull the battery out and start the phone again, the touchscreen is working fine. But when i lock the phone the same thing happens again. Even when i turn off the lockscreen and turn the display, the touchscreen is not working.
The strange thing is, the KnockOn is recognized so it turns the display on when i double tap it, but nothing is recognized after that.
I did a factory reset but the same problem happens again.
So i don't really know if it's a hardware or software problem is and if any one of you can help me with my problem.
I wrote the repairservice an e-mail but i think it will be read on monday.
So if nothing works i have to send it back again, but maybe you guys have a solution for me.
Thanks in advance!

Random black screen issue

Hi to all,
my beloved tablet suffers of screen problems, infact randomly the screen turns black and i have to restart to make it working again. However, durig this issue the tablet seems to work propely, infact if i connect to the PC, it recongnises the tablet properly and I can access the internal storage and also sdcard , if i try to change the volume I can hear the regolation signal.
Furthermore, also the power button seems to work properly, if I press it once the brightness power off, if I press it again the brightness turns on, but without image.
I would try to use some apps like visor to see if the tablet really continues to work but everytime i forget i have not the pc or with me.
Now I have cm12.1, the same build since a lot of time, and I read something that blames the kernel for this issue, but I'm not sure about it because for a long time I had not problems.
There is a way to solve this problem?
Thanks in advance
Same problem
Hi did you ever solve your problem because I have the same thing happening with similar conditions.Just seems to randomly not show any android but the screen is just lite.thanks Stuart
Sorry bro, I don't have it anymore, I would suggest you to try to go back to latest stock firmware and check if you can solve

Fingerprint sensor and screen not responding - freeze

Hey everyone,
couldn't find a topic about this yet so here I am. I recently got a Mi A2 lite and happily unlocked it, rooted it and so on. Worked perfectly fine till yesterday. Then suddenly it started to freeze. Meaning the fingerprint sensor didn't have any reaction anymore. I couldn't use the screen anymore either. I was able to start the screen by pressing the power button once, it was also possible to press it twice to start the camera or keep pressing it to show the restart menu or forcefully restart it, but no matter what I did I couldn't interact with anything on the screen. So I had to forcefully restart the phone and then it was working fine again until some time later.... I've had it like 6 times in 90 minutes so I decided to make a clean install and see what happens. Rooted the phone again and it was the same once again... Didn't change anything.
Now I locked my phone again (getting ready to send it back) and will try "stock" and see if the root has anything to do with it.
My guess is that it's a hardware problem but before I send it back I wanted to check if anyone here has another idea or solution.
Thanks in advance
Edit: Stock isn't working either, error still happening. I'm returning it.

Categories

Resources