I recently bought a new device and decided to give my HTC U11 EYES to my sister-in-law. So I did a factory reset through the recovery mode (rather than through the Android settings). Now the phone refuses to proceed through initial setup. I can get to the Welcome screen where I choose the language, then it asks me to connect to a WiFi network (which it does successfully, and I have to do so otherwise the "Next" button is grayed out), then it goes to a screen that says "Checking for updates, this may take a minute or two" and it just sits there forever. It never progresses beyond that. There's no "Skip" option anywhere, there's no EULA to agree to, and the WiFi icon shows all kinds of constant activity. But the setup never progresses beyond that update screen. I tried leaving it on overnight, it's been 10 hours. Still nothing. I tried doing another factory reset, same result.
I've owned two of these devices and never had an issue doing initial setup before, but I've never done a factory reset on either of them before. Normally a factory reset is supposed to SOLVE problems, not cause them. I have no idea what's wrong or how to fix it. I've been unable to find an original RUU that successfully flashes to the device.
try to wipe the cashe
Go again to download mode by pressing power and volume down together, then check for wipe Cashe drive
And you can try again factory rest later after restart
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My nexus is stuck on the google boot loop since this morning, i am on stock firmware no root or no nothing, can someone suggest me how can i fix this issue. i have mac and does not have access to any windows machine so i will be greatful if the suggestions will be accordingly for mac
switch off your phone . if you cant switch off the phone then take the battery out and put it back in. Press the volume up and down key along with the power key . this will take you into the bootloader. press the volume down button and navigate to the recovery section. press the power button . this will take you to the default recovery on your phone.
At that time you will see an android robot with an exclamation mark. press the volume up and down key along with the power once again. you should now see the option to update your phone , wipe/reset options. wipe the phone and reboot it . you should be ok after that.
I had the same problem with my gsm gnexus.
Hopefully factory reset using recovery works as krunal1981 suggested. If it doesn't then you will have to use Odin or Heimdall for Mac and preform a full restore. If you have a warranty and the first doesn't work, take it back to Verizon and tell them that your phone isn't booting anymore and they'll replace it.
krunal1981 said:
switch off your phone . if you cant switch off the phone then take the battery out and put it back in. Press the volume up and down key along with the power key . this will take you into the bootloader. press the volume down button and navigate to the recovery section. press the power button . this will take you to the default recovery on your phone.
At that time you will see an android robot with an exclamation mark. press the volume up and down key along with the power once again. you should now see the option to update your phone , wipe/reset options. wipe the phone and reboot it . you should be ok after that.
I had the same problem with my gsm gnexus.
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Thanks Much this solved all my problems with the phone as of now, wonder what caused the phone to go in that ever ending loop
Question: Did wiping from stock recovery also erase your internal storage (/sdcard) or not?
Anyway - I have had this problem too, and all I can say is: A full wipe fixes it but only temporarily. It will happen again most likely. I believe it is a hardware problem with the internal memory. Next time it happens you should seek a warranty replacement.
when i do this all i get is the droid robot with an exclamation mark. my phone seems to go crazy at moments just keeps power cycling and gets soooooo hot and verizon just keeps trying to give my refurbed ones doing the same thing
galaxy nexus stock
Yes.. resetting the phone from the stock recovery erases everything
---------- Post added at 08:37 AM ---------- Previous post was at 08:36 AM ----------
when you get the android with an exclamation mark , press all the hardware buttons on your phone i.e volume up , volume down and the power button. this will take you to the stock recovery .
Phone just did this last night, it was on my desk and I saw it reboot to the google logo after which it would continually random reboot.
Did a factory wipe/reset, fixed temporarily, but within minutes, begins to do it again. No sim card in, etc.
Curious if there's been any more progress on this.
sphish said:
Phone just did this last night, it was on my desk and I saw it reboot to the google logo after which it would continually random reboot.
Did a factory wipe/reset, fixed temporarily, but within minutes, begins to do it again. No sim card in, etc.
Curious if there's been any more progress on this.
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Click to collapse
It's a hardware defect. The only permanent fix is a warranty replacement.
Fortunately the units with this defect seem to manifest it within the first few months so that the owner can figure it out and get a swap.
So, a bit more information here. I'll get to the result at the end.
I did the factory reset from recovery, that would allow the phone to boot and stay on for a few minutes, I found, after which it would go into boot loops again.
Once the phone was on, I had USB debugging on, and was looking at the phone files when I noticed that folders that were originally on the phone from before the wipe @ recovery would begin to appear, one by one. Complete with all the original files that I had before the factory reset. Once I noticed this, I performed a full wipe from the phone OS (Settings -> Backup & Reset -> Factory Data Reset).
This actually wiped everything, 100%. Made sure not to restore all apps from my google account, either, and guess what, more than 24 hours of not a single reboot. Heavy use for those 24 hours, as well. Been stressing the phone HARD.
Near as I can tell, there was some file or app that for whatever reason probably went rogue and was causing the phone to encounter something which I can only relate as being similar to a core dump/BSOD if you were on linux/windows. I don't study phone OS culture enough (I'm an auto service technician by trade) and haven't compiled a Linux box in over 10 years, so I'm a bit rusty on it, but it honestly doesn't surprise me that this is a definite possibility given all the different hardware configurations and all the different apps that are out there that are expected to work on everything.
So, there you have it, my experience, my fix, and what worked for me (so far). I'll keep everyone posted if I notice any random reboots or any future reboot loops.
I believe it's a hardware level defect with the eMMC. It keeps working fine again until it attempts to write some important file to that exact sector of the internal memory. Then it corrupts again and back to the boot loop.
When I had a defective unit, the longest it'd last before looping again was 20 days. Sometimes as few as five hours. If it spontaneously starts looping again - it's a hardware problem and there's no fix. You need a replacement.
Sent from my Galaxy Nexus using Tapatalk 2
So, here's an update on the situation with my phone.
The update, is that there is no situation. The phone is operating perfectly fine. Had it's OTA update to Jelly Bean a couple/few weeks back now, and is still running smoothly. Moderate to heavy data/wifi usage (past 10 days has seen 700mb wifi traffic, 1.2gb 3G/HSPA traffic) and phone hasn't been rebooted in over 300 hours.
I'll give periodic updates every month or so.
I need a bit of help with a stock HTC One X. As of this morning it won't boot up. I have made no changes to the ROM, everything is stock.
Tried entering the recovery panel and turning fastboot on then restarting but every time the system stops at the "HTC One" page after making a startup sound. Sometimes the screen will go black and hitting the volume keys will bring up the volume changer but that is it.
There was no warning of an OTA update or anything like that.
When charging the screen stays on and dims, but stays on the "HTC One" screen.
Factory reset HOX and it booted, but next day same issues. This is 3 times I've had to factory reset now.
Every time I restart or cold boot it freezes on the "One X" screen.
This exact same thing has just happened to me! Just 10 minutes ago
I have no idea what to do.
I have not attempted root or anything like that everything is stock (Optus from allphones).
All I did was restart and now I cannot get into the phone.
I can get to those options (fastboot) by holding down the volume down button and the power button but restarting it or powering it off there does not help.
I havn't tried a factory reset yet as I'm scared about loosing all my data.
Can someone please help!
Please please
I'm suprised someone else is having the exact same issue what the hell is happening
Have you tried using the Recovery option from the Bootloader?
Yeah I tried that.
It didn't do anything. I've since done a factory reset. That worked but I've now lost everything
Now that's it's allw whiped I figure I might as well root it and install android revolution. I hope it's just a software thing and this will fix it.
Pyrope said:
Yeah I tried that.
It didn't do anything. I've since done a factory reset. That worked but I've now lost everything
Now that's it's allw whiped I figure I might as well root it and install android revolution. I hope it's just a software thing and this will fix it.
Click to expand...
Click to collapse
Fair enough, if you're thinking of Rooting and installing ARHD etc then feel free to use my Guide : The Stock to Custom ROM Awesomeness guide
It'll take you from Stock to having ARHD on your phone ok
(Shameless plug)
http://forum.xda-developers.com/showthread.php?p=30471180#post30471180
Took it into HTC last night and had the firmware flashed. No problems now... 12 hours with numerous restarts just to make sure.
It looks like it was a corruption in the software. I noticed HTC turned off the fast boot option before giving the phone back to me. Took 30 minutes in total.
If it happens again, try to hold the power button and the "Homepage" button at the same time. You should see a grey box saying "Continue holding to restart".
Thats a full restart rather than a shell restart.
That may help.
So I am keen on how to fix bootloops and going back to stock/rooting, etc...
My friend asked me if I could fix his phone for him, so I said why not. Thing is, it's the weirdest problem I ever faced with a phone, EVER.
The problem is the phone boots normally, I unlock the pattern, some seconds later it turns off and reboots. So I said hey why not boot into safe mode, perhaps it's an app causing all of this, so I did, worked perfectly, turns out "Google Play Services" was "forcing close" and suddenly phone turns off. I uninstalled all updates, cleared data, cache, everything and installed EVERY SINGLE APP on the phone and removed pattern, then rebooted phone. BUT, when i rebooted, the pattern was back, language was back to arabic (I changed it to english when in safe mode), ALL APPS were back, and the updates to Google Play Services were back. It's like I didn't do anything. So I said before it turns off I'm goin to try 1 thing, so I immediately went into settings and managed to uninstall updates for Google Play Services and cleared cache data, even to all google apps, and then I re-uninstalled all applications (out of safe mode), I thought perhaps when irebooted from safe mode, everything was back, now that I'm goin to reboot out of safe mode, this will work. So I rebooted, and guess what? EVERY SINGLE APP was back, system language back to arabic, AGAIN, and pattern was back and GPServices updates were back.
So I said hey, let's factory reset. SO I went into safe mode, I hit factory reset, phone reboots to recovery (vol up + power ) > Factory reset done > wipe cache partition done > reboot : EVERYTHING WAS THE SAME. I am completely shocked. I tried doing Factory reset out of safe mode too, same result. So I said hey, let's unlock this thing and just flash a stock rom, that'll fix it indeed. I went into fastboot and tried flashing the unlock token, the confirmation page appeared, clicked "YES", phone reboots: PATTERN AND EVERYTHING STILL THERE, while they shouldn't be since unlock performs a Factory reset, so I went back to fastboot and it indeed was NOT unlocked, I tried many times and it failed every single time I tried.
So I said hey, download AVG Antiviirus and run it perhaps it can find the problem, so I did and ran it, couldn't find anything, rebooted phone and AVG was gone. So I said, hey, again, download Google Play Services and install it on your phone, perhaps it will permanently override the one existing and it will fix the problem (it didn't, it would disappear and the old G.P.S reappear as soon as I reboot). So I said hey, you got the OTA Zip, it has the firmware, perhaps flashing that firmware will shake things up, most probably brick the phone but perhaps will let me unlock it. So I went into fastboot > fastboot oem RebootRUU > phone reboots normally, I CAN'T even access RebootRUU.
So as you can see I probably tried everything one can do in this situation.
Hello everyone!
I wanted to see if anyone has any ideas. I noticed that my Huawei Watch recently started to show some errors saying "Unfortunately, Android Wear has stopped" and also the same but with Google Play Services. Some days ago it was appearing maybe once a day, but today started to appear every 20 seconds. Now, I restarted the watch and I attempted to do a factory reset and left the watch doing the reset some minutes.
When I looked back at the watch, I saw that everything was exactly the same, no reset was done. I tried doing it again, and then the error alerts now are appearing constantly, interrupting the factory reset. When I dismiss them, they come again immediately, I can only see the watchface for 1 second and I cannot even attempt to do a reset again (which might even fail again).
I don't know what happened but now my watch is contsantly showing these errors and even a force reboot is exactly the same. As soon as it reboots the error white screens appear as soon as it boots.
Is there a way to do this factory reset via the computer instead of the watch itself? I have read some posts and seems that factory reset fixes the initial not-so-frequent alerts, but now it is unmanageable. Does anyone has any idea how to fix this?
Thanks a lot for your help!
Hello everyone! Don't know what happened, but I got lucky and after one reboot the messages kind of disappeared and I could do a factory reset. Seems everything is OK now
austmathr said:
Hello everyone! Don't know what happened, but I got lucky and after one reboot the messages kind of disappeared and I could do a factory reset. Seems everything is OK now
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Click to collapse
Glad it worked out well for you.
I've suddenly started having this issue ... and I've done a number of reboots and it still keeps crashing. When I do get the watch running again, it will run with regular crashes, and when I access the settings menu, the watch immediately restarts. This means that I can't get to the settings menu long enough to request a factory reset. Is there any way to do a hard (factory) reset without going through the menu? Any help would be greatly appreciated.
amogley said:
I've suddenly started having this issue ... and I've done a number of reboots and it still keeps crashing. When I do get the watch running again, it will run with regular crashes, and when I access the settings menu, the watch immediately restarts. This means that I can't get to the settings menu long enough to request a factory reset. Is there any way to do a hard (factory) reset without going through the menu? Any help would be greatly appreciated.
Click to expand...
Click to collapse
Yes, you can get into fastboot then from there you can get into recovery.
To get into fastboot
Phone must be powered down (which may be hard for you because you cant get to shut down menu...
Hold power / stem until it vibrates. Release then hold again. This should get you into fastboot.
Next press the stem button until you see reboot recovery. Now long press the stem.
Now you should be in recovery and there should be a factory reset option.
I was thinking you may have to let your watch battery die if you cannot get into the "settings" menu to power down. If you have to do that then you know when you connect the charger the phone will power on. Same rules apply when the phone is powering on from the charger...
Good luck and let us know how it goes!
So I feel like this is different from a typical bootloop (certainly different from ones I've had in the past). Any ideas short of factory reset would be very much appreciated. I just need it to load once more to do a Titanium Backup (and I guess I should install TWRP and do a nandroid backup)!
I've been using my Tab Pro for years now, rooted, works perfectly, and I always leave it on. I thought yesterday, perhaps this is a bad idea, I should turn it off every once in a while. But I wanted to play a game before I did. I click the game icon and then everything froze and it restarted itself.
It gets stuck at the SAMSUNG logo page. Sounds like a typical bootloop. After 20 minutes of waiting, nothing changes, so I hold down the power button and it restarts and actually loads to my home screen! Great! I swipe the screen lock, click on my game -- it restarts, rinse, repeat. Each time it restarts itself it stops at the SAMSUNG page, forcing a second manual reboot that fully loads, but doesn't go 10 seconds before restarting. I try to load different things each time and finally give up.
So I look some stuff up online. There's a suggestion to go into recovery (I could've sworn I had custom, but apparently not?) and "Wipe Cache/Partition." I look up that this is safe and do it (Sidenote: Power+Home+Vol Up only works around every 5th try or so. It glitches out every other time, there's a quick flash and a horizontal line and it restarts again). Now I restart and it worked! It loads and no reboot!
But now, a third of my apps/games have the android guy as an icon and even more of the real icons are all grayed out. I figure one more restart and it would come back. Now I'm back into my weird bootloop. I try wiping cache/partition again and again and it no longer works as a solution...
TL;DR - Tablet keeps restarting to SAMSUNG logo, requires 2nd manual restart. Home screen loads, but then restarts 10 seconds later. Clearing cache/partition made things worse. HALP!
EDIT: My current build is KOT49H.T520XXUANAE. I can't even find the stock ROM for this! Does it exist?
EDIT 2: After letting it charge for an hour (it was already 93%) I went back to it and it had loaded! But the home screen was blank save for the Google search and the Apps icon (which found no apps....). I was able to get into settings and attempted to click Application Manager and then it froze again.
Update: Still in need of help if anyone has any. A wonderful person on the forums linked me to my stock ROM, I pushed that through ODIN, it worked and did the "Android is Updating App XX of 200" thing.
It loaded and didn't crash! Most of the icons came back, but were still grayed out (I have a second partition via Link2SD which, when not rooted, doesn't load!)
So I went to Settings to see if USB debugging was enabled... and it froze. Kind of. It let me bring up the task bar and close settings, but not reload anything. Eventually I was forced to restart because I couldn't do anything. I tried booting into safe mode and still nothing.
Now when it loads, I get repeated "Unfortunately, Samsung keyboard has stopped working." and then the touch screen stops functioning and it restarts. I'm having a great day.
hamstrman said:
Update: Still in need of help if anyone has any. A wonderful person on the forums linked me to my stock ROM, I pushed that through ODIN, it worked and did the "Android is Updating App XX of 200" thing.
It loaded and didn't crash! Most of the icons came back, but were still grayed out (I have a second partition via Link2SD which, when not rooted, doesn't load!)
So I went to Settings to see if USB debugging was enabled... and it froze. Kind of. It let me bring up the task bar and close settings, but not reload anything. Eventually I was forced to restart because I couldn't do anything. I tried booting into safe mode and still nothing.
Now when it loads, I get repeated "Unfortunately, Samsung keyboard has stopped working." and then the touch screen stops functioning and it restarts. I'm having a great day.
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Click to collapse
Few of this probs I did have too.
I would recommend to start from scratch and wipe also your data and sd-card (with TWRP). Install either stock or Custom, but put out your sdcard before re-booting.
Just play around and after that (with no probs hopefully) insert it again.
starbright_ said:
Few of this probs I did have too.
I would recommend to start from scratch and wipe also your data and sd-card (with TWRP). Install either stock or Custom, but put out your sdcard before re-booting.
Just play around and after that (with no probs hopefully) insert it again.
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Click to collapse
I appreciate the response, but as I said, I'm looking for anything shy of factory reset. If I lose all of my apps and data and configuration, I might as well throw out the tablet and buy a new one.
Still trying to figure out the pattern. I got another attempt of it not restarting for 10 full minutes. The keyboard failing is annoying because it doesn't stop, but I can live with it if it means being able to backup my tablet with Titanium Backup. I only got 6 apps backed up before it froze, but I'll get through all of them eventually (I hope). It's just going to be incredibly frustrating.