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Just got my HTC Desire today and everything is working fine apart from the android market. I have 3 problems:
1) I don't have the paid apps tab only top free and just in. I can see paid apps within the just in section, but not top paid apps.
2) When I clock on the install button I get a blank screen with just the background gui showing for at least 10-20 seconds before the confirmation screen that shows what permissions the app needs is finally shown.
3) Apps install correctly however they never get removed from the "currently downloading" list in the Downloads section of the android market.
I got the phone through virgin mobile and I am currently using a t-mobile sim in it. I have tried doing a factory reset which didn't solve the problem.
Anyone had any similar issues?
Liam
Please search before posting.
Your problems will be solved by removing t-mobile content lock. It can be done through their website or by calling customer service.
One problem will remain though: so far no one can see copy-protected apps because market is not recognizing our build number. It should be solved soon though.
Hi,
The phone actually came from Virgin Mobile, but for the moment I am using my old T-Mobile sim which used to be in my G1 which didn't have any problems with the market. I seem to remember de-activating the content lock when I used the browser for the first time on my g1.
I just checked on my t-mobile account details and I definitely have the content lock turned off.
I still have the same problem with the market, i.e. I get about 20 seconds of blank screen after clicking install before the permission confirmation details come up.
And after an app is installed it still shows in the download section as installing with the grey progress bar and doesn't disappear unless I go to the settings/Applications and clear the cache in download manager, market and force close the market app.
Anyone have any similar problems? I have done a full factory reset three times, still the same problems.
Liam
I just got mine, its a open one unbranded. I can neither connect to gtalk or download apps, both hang. I have read similar problems for the Droid, but the fixes dont work for me.
Also can you connect the device to the internet via the PC, like windows mobile ?
That's odd. My problems were solved by removing content lock.
Does the same thing happen on WiFi? Did you try to restart the device?
Regarding PC to phone tethering, it's not possible over USB. There are guides on how to do it over WiFi though.
Its the same for me : confirmed that content lock is off.
and still have this problem.
On Tmobile, upgraded from G1, same sim.
I get this on wifi or not.
If I restart the device, the Market Place states its installed correctly (like it should do). But installing another shows the same problem.
I've done a Factory Reset via the menu and that did solve it.
And I've just phoned tmo tech support, and they recommend resetting via fastboot.
I'll give that a go later, and post back the results.
Any other ideas?
Its really weird. Yesterday at a different wifi location it worked fine. But again its not working in work. I assume then the downloads are being blocked by the service provider, or the router.
Thats really crap you cannot connect to the internet via the USB cable like in windows mobile. I cant get my data service working either - so in work I have to work.
ok, I did a clear storage from the fastboot menu, I assumed that what he meant, had no effect.
but figured it out!!!!!!
its my gmail/Google account thats the problem! if I reset the phone and created a new account it works fine. log back in as me, bang. back as previously created new account, fine.
1. is this the same for other people?
2. the people who are having this problem, are you all previous Android users?
3. if so, what phone? me was G1.
I will have to raise a bug with android or google on this.
I now also have to ring back tmo and tell them this info, as I'm guessing by his language he want to take the phone back in.
Sent from my HTC Desire using the XDA mobile application powered by Tapatalk
PauloJ5 said:
Its really weird. Yesterday at a different wifi location it worked fine. But again its not working in work. I assume then the downloads are being blocked by the service provider, or the router.
Thats really crap you cannot connect to the internet via the USB cable like in windows mobile. I cant get my data service working either - so in work I have to work.
Click to expand...
Click to collapse
Beware that while most apps like gmail, calendar, contacts, etc work using port 80 (HTTP), both google talk and android market use different ports.
In my school network I can't connect to gtalk or download from market because they block those ports on the firewall.
I previously had a g1 and think the problems I was having had something to do with my gmail account but it seemed to resolve itself after several factory resets.
I am not convinced that the factory reset was what fixed it, I just think it needed a bit of time to sort itself out.
I wonder if having a new device with the same gmail account causes the issue and it takes a while to recognise the new device. though that doesn't really explain the behaviour I was seeing.
Sent from my HTC Desire using the XDA mobile application powered by Tapatalk
I cannot find a way around this.
My google account shows the slowness and install problems, a test/temp/dummy/other account does not, I do not want to change my email address!
So I have emailed Google, see where that gets me.
Anyone know/think-of any other routes?
to: [email protected]
I am having problems with the Market on my new Desire. I previously had a G1.
1. When I select Downloads tab, it takes about 10 seconds before the loading text is displayed.
2. When selecting something to install, the 1st info page with the install button is displayed but with no info/text/etc, ie only the install button, again about a 10sec wait and the info shows fine.
3. When selecting install, the security confirm page is displayed but is blank, no text or buttons, another 10secs and its displayed.
4. If I actually go to install an app, it correctly redirects me back to the last market list page. From there if I go to Downloads, after the 10sec wait, it always states "installing", even when its finished, and pushed a notification up.
I can use the app, but the market always states installing. Even hours after. These all queue up and never clear.
Only rebooting the phone clears the installing app, and correctly marks them as installed.
5. Uninstalling app cannot be completed at all. I select uninstall, and it pops up the confirmation box, but then displays a blank page, and after the 10 or so seconds, displays the "Uninstalling application" with progress bar, but never completes. Again only a reboot corrects this.
All this occurs for any app.
I have done many Factory Resets from software, and Clear Storage from Fastboot.
Interestingly, my phone works corrected with a new account, I reset the phone and instead of signing in with my usual account, I created a new one, this worked very fast and correctly. Signing back in with my normal account again showed the same problems.
Click to expand...
Click to collapse
same problem here, gone from a G1 to HTC desire not tryed to sign up with a new account simply becasue i had the xxxx.xxxgmail mail now for over 18 months and rely on it.
All I know is that the day after I got my Desire, probably about 24 hours after first turning it on (and after 4 factory resets which may have nothing to do with it) I was installing an app, which had the same problems i.e. delayed permissions screen, remaining in the download screen even after being installed succesfully, then a few minutes later I went to install another app and it was fine, no delay, suddenly I had the Top Paid apps tab and apps did not remain in the download section as still downloading. It has been fine ever since.
It seems that all of us who have this problem have had G1s previously so it must be something to do with that.
I experienced this issue with my new desire but not one with older rom. Both from T-Mobile. The funny thing was first day it was running pretty slow, could not view paid apps either but now it is much faster as it should be and paid apps have appeared too. So it's working brilliantly.
i have market problems too... i cant see many market apps, including paid apps which i bought..
it's a free desire with vodafone spain sim.
tito kastros said:
i have market problems too... i cant see may market apps, including paid apps which i bought..
it's a free desire with vodafone spain sim.
Click to expand...
Click to collapse
That's a different issue, apparently Google have not yet added the HTC Desires "fingerprint" to some kind of database that enables access to apps with copy protection, this is why some apps you have previously purchased won't show up.
Apparently this happens with all new handsets, though why Google don't get this resolved before the phones release I don't know, as it doesn't give a great experience to the end user (HTC say they sent the fingerprint well before the phone was released but google haven't processed it yet).
Hopefully this should be resolved soon. Until then I have had to extract a few of my more regularly used protected apps from my G1 with root.
But it happens to me with free apps too.
tito kastros said:
But it happens to me with free apps too.
Click to expand...
Click to collapse
Any application developer can choose to use copy protection, some free apps choose to do that.
Hi all,
I have as strange issue in regards to apps on the SD card. I'm rooted, S-off on 3.29 stock. I installed installLocationMod, which enabled me to move any apps, even those not necessarily programmed, to be moved on 2.2 to the SD card. I basically moved everything that's not system, gapp, or widget related.
Everything works great, until I have to reboot, or I attach the phone to a PC as a hard drive. Basically, the apps don't come back after the phone comes back up, or its disconnected from the PC. I have to spend many hours doing reboots, battery pulls, dalvic cache wipes, etc, and then seemingly randomly, they pop back up.
When they're missing in the app list, the settings / app manager shows that they're there, but they're always "computing" when I select one to read the properties. Also, the market installer gets stuck, and I can't uninstall anything either.
Recently, I've read threads about partitioning the card before moving apps to SD.. is that still necessary with 2.2? Is that why this is such a pain? I'm thinking maybe the only solution is to move everything back to where they came from, and only move those apps that are specifically programmed to be moved on a non-rooted phone, and get rid of the modlocationinstall program altogether. That's a drag because I don't have room for all the apps, so I'll have to lose some... which is one of the reasons I rooted to begin with.
Any ideas? BTW, this is the second SD card that does this. The card is good.
Thanks,
Mike
Hey, I found this elsewhere on the forums in the LimeMOD rom in regards to mod install location:
"important !!! after a reboot you need to stop LauncherPro in the running applications menu to reload all sd installed apps !!! "
Could Sense be the reason for the missing apps issue? Is there a way to 'postpone' it on reboot?
Thx,
Mike
I've been having ever same problem
Sent from my PC36100 using XDA App
futuristicstyles said:
I've been having ever same problem
Sent from my PC36100 using XDA App
Click to expand...
Click to collapse
I'm thinking I might try stopping the Sense service after the reboot and letting it restart and see if they come back. I'll try it if I have to reboot again.. I'm actually avoiding rebooting at all cost now since it takes hours of frustration to get back to working order again.
Another thing I noticed.. alot of programs have that I moved have hidden services that are listed in a start-up auditor I installed just to see what the system was doing on boot up. I originally thought I'd be safe moving them since I didn't have widgets associated with them, or they didn't seem system related. Now I'm beginning to realize that I might have to be more careful what is moved, since I don't always know how they'll behave on boot. I suppose that's another reason why its best for non-techies just to rely on devs to build the default 2.2 a2sd behaviour into their programs, rather than forcing them there with stuff like mod install location.
Oh well... I'll keep you all updated when I know more. I'm rather surprised though, that more people aren't experiencing this...
Restarting Sense doesn't do anything. It seems still to be completely random.. usually after 4 or 5 hours of me continually manual rebooting. Nobody has any input at all?
greyopaque said:
I'm thinking I might try stopping the Sense service after the reboot and letting it restart and see if they come back. I'll try it if I have to reboot again.. I'm actually avoiding rebooting at all cost now since it takes hours of frustration to get back to working order again.
Another thing I noticed.. alot of programs have that I moved have hidden services that are listed in a start-up auditor I installed just to see what the system was doing on boot up. I originally thought I'd be safe moving them since I didn't have widgets associated with them, or they didn't seem system related. Now I'm beginning to realize that I might have to be more careful what is moved, since I don't always know how they'll behave on boot. I suppose that's another reason why its best for non-techies just to rely on devs to build the default 2.2 a2sd behaviour into their programs, rather than forcing them there with stuff like mod install location.
Oh well... I'll keep you all updated when I know more. I'm rather surprised though, that more people aren't experiencing this...
Click to expand...
Click to collapse
update:
After several unsuccessful reboots, I was able to get back the apps by going into settings / phone storage and unmounting the card, and remounting it, with no reboot. I've tried that in the past and just had the phone lock up, but this time it worked. FWIW, modinstalllocation was set to auto, and debug was off. I don't know if its repeatable, since I don't relish having half my phone unavailable for half the day to test it, but next time I lose everyting, I'll try it again and update the thread. I realize that judging from the lack of responses, most of you all don't really care, but since one guy did say he had the same problem, and to prevent someone in the future from going through all this aggravation, I'll keep on top of this. It will be my little contribution to the forum...
UPDATE: Had to finally do a reboot, and all the SD apps came back! I'm thinking the card dismount/remount did the trick
Mike
Apologies if this has been posted before, I did look but couldn't seem to find the exact same issue.
I've had my phone for just under a year, no real problems. But late last month it restarted over night and since then it started freezing every night when I left it charging. At first I thought it was crashing but the charge light would still be on but all buttons would be unresponsive. The only thing I could do to regain control of my phone was to remove the battery.
I contacted HTC who suggested factory reset...which I don't really want to do. As my phone was only freezing once a day (over night) it wasn't all that bad. To be honest I thought it was an issue with it charging.
For reasons I can't remember, I removed an app that I never used; it was using 2mb space and couldn't be put on the SD. Once removed, the freezing stopped happening and there was much rejoicing...until last night.
I decided to download another app and the freezing happened again over night. I've since removed that app but here's the rub, why is this happening?
The fact it's happening whenever I download more apps to my phone seems to point to a memory issue but my phone has 1.6GB on the SD and 53mb on the phone itself.
I still haven't tried a factory reset and as I've had it less than a year, HTC said I can return it; but there's no guarantee this will fix it and I like my little phone, so if there's a way I can resolve this issue I'll rather do that before trying more drastic measures.
I hope someone can help.
Are you rooted? If that's the case, and, you are charging the phone when it is switched off, what you are experiencing is a known bug.
Also, although unrelated, it is really not recommended to charge your battery overnight or for extended periods. Charge only till it is full.
Nope, not rooted. Just a plain, bog-standard out the box Wildfire.
Thanks for the heads up regarding the charging though Since I bought it (July last year) I had been charging over night on most days but I'll switch to just charging it for a few hours till it's full now.
I guess in case it'll help I'll give a little more info: While charging I leave my phone switched on and I rarely restart my phone unless it drops signal. Only recently with the freezing have I had issues with using it and had to restart it frequently. I'm not a techie person so I've not played around with the phone other than putting on apps, where possible I put them onto SD. My phone is unlocked and I use it on the O2 network.
make a factory reset bro. it tells u whether the issue is with hardware or software. kept under charging mode just heats up the phone by a little level. this dont normally freeze the phone.
but if u r downloading something with data connection, or bluetooth, or wifi and kept charging overnight, then the battery gets overheated heavily which freezes the phone. it is quite normal and is experienced by people who keep overnight downloads.
and further there may be application conflicts in ur phone, which make it slow and freeze. i expect this is the issue with u.
if u r sure that u r not using any data connections, then i suggest u to factory reset ur phone. before that backup all the data. i dont understand what makes u from not doing the factory reset.
Over night my phone is idle while charging. Though I have data enabled (no wifi at home), it's not downloading anything and I have auto sync switched off.
I would have thought if this was an application issue it would have started after installing this dodgy app and also continue until I unistalled. This hasn't been the case. When it started happening I hadn't installed anything other than updates for weeks or maybe months. During the week while it was having this issue, I had installed 1 app (Photoshop).
It has only frozen once during the day, right after work; that was the time I finally thought I'll have to factory reset. So I was writing down all my apps in a notepad so I knew what I had and where they were (I'm fussy with my screen setup). I decided to remove 2 apps I never used (8Pen and Photoshop), I thought I'll leave it 1 night just in case and that night though it never froze, so I didn't reset.
Since then it's been working fine for 3 weeks till last night when I downloaded another app. So it seems random, it's not associated with a particular app and comes and goes.
The reason I'm cautious about factory resetting is that it deletes everything. Though I have backed contacts up to MyLookOut and to my SD card, I'll still loose my apps and data and so I'm not keen on doing it. Not using wifi means it's heafty on my 500mb data package to redownload them again and then I'm unsure if i'll have to upgrade to Froyo again.
End of the day it just seems like a "Turn it off and on again" answer and as it comes and goes and doesn't seem to have a reason why it happens so randomly I don't want to factory reset if there's another way.
Idavoll said:
Over night my phone is idle while charging. Though I have data enabled (no wifi at home), it's not downloading anything and I have auto sync switched off.
I would have thought if this was an application issue it would have started after installing this dodgy app and also continue until I unistalled. This hasn't been the case. When it started happening I hadn't installed anything other than updates for weeks or maybe months. During the week while it was having this issue, I had installed 1 app (Photoshop).
It has only frozen once during the day, right after work; that was the time I finally thought I'll have to factory reset. So I was writing down all my apps in a notepad so I knew what I had and where they were (I'm fussy with my screen setup). I decided to remove 2 apps I never used (8Pen and Photoshop), I thought I'll leave it 1 night just in case and that night though it never froze, so I didn't reset.
Since then it's been working fine for 3 weeks till last night when I downloaded another app. So it seems random, it's not associated with a particular app and comes and goes.
The reason I'm cautious about factory resetting is that it deletes everything. Though I have backed contacts up to MyLookOut and to my SD card, I'll still loose my apps and data and so I'm not keen on doing it. Not using wifi means it's heafty on my 500mb data package to redownload them again and then I'm unsure if i'll have to upgrade to Froyo again.
End of the day it just seems like a "Turn it off and on again" answer and as it comes and goes and doesn't seem to have a reason why it happens so randomly I don't want to factory reset if there's another way.
Click to expand...
Click to collapse
u r worrying about loosing data on factory reset. but do u know that u can backup each and everything on the phone including the apps downloaded from market.
ok, i will try to give a software solution. first uninstall all the file managers and app managers in your phone. then go to market and download "ANDROID ASSISTANT". this little app has many features. explore it and u will know its potential. it has a nice option called QUICK BOOST. when u press this quick boost on a heavily stuck phone, u will feel like ur phone got a new life. it makes the phone response faster in seconds.
and further it has auto boost option, which can be set to a minimum of 10minutes. this auto boost will help u in preventing the freeze issue. hope it works. the present version of android assistant is 2.3.3
trying to attach u that one
Many thanks.
How do you backup apps? I know they'll appear in the download list but I'll rather not have to redownload them all, plus I have a few not from the marketplace. I've read that during a factory reset even apps which are apparently "saved" on the SD card are removed because they're not 100% saved onto it. So if you know of a way to back them up I would be most grateful.
Thanks for the Android Assistant.apk too, I'll be sure to look into that! Though I always thought anything that force closed apps wasn't always good - I previously used Task Killer and removed it after being told it could be the route of a force close email app issue I was getting.
Edit: Just got back home and during the journey my phone had frozen!! I had hoped it was a space issue but I've not downloaded any new apps and have even removed some during the day. So my previous thought that this was some how connected to storage on my phone must be wrong. So what on Earth can it be? It's not constant, in fact, like I said I've had this phone for 9 months give or take and it's been fine. So why now and why only sometimes does it freeze?
Idavoll said:
Many thanks.
How do you backup apps? I know they'll appear in the download list but I'll rather not have to redownload them all, plus I have a few not from the marketplace. I've read that during a factory reset even apps which are apparently "saved" on the SD card are removed because they're not 100% saved onto it. So if you know of a way to back them up I would be most grateful.
Thanks for the Android Assistant.apk too, I'll be sure to look into that! Though I always thought anything that force closed apps wasn't always good - I previously used Task Killer and removed it after being told it could be the route of a force close email app issue I was getting.
Edit: Just got back home and during the journey my phone had frozen!! I had hoped it was a space issue but I've not downloaded any new apps and have even removed some during the day. So my previous thought that this was some how connected to storage on my phone must be wrong. So what on Earth can it be? It's not constant, in fact, like I said I've had this phone for 9 months give or take and it's been fine. So why now and why only sometimes does it freeze?
Click to expand...
Click to collapse
yes freezing also happens when there is very low phone free memory. when ur apps get filled in phone and keep on decreasing its memory, it is more likely that ur phone gets freezed. its always better to keep a 30MB free phone memory. remember data and cache also use phone memory, so the free memory will be generally unpredictable with minor errors. have u got any idea of a windows pc freezing. a windows pc freezes if there is some errors in registry. that is the reason why i have suggested u to make factory reset first to eliminate the software issues.
u asked me a solution to backup ur apps, right.
firstly i wanna introduce u about the backing up of applications.
android applications will be in the .apk file format and u know this. this .apk file is an installable archive just like .exe of windows OS. opening the .apk files from a file manager installs the program files of that application. but when u download the applications from android market, u will not get the .apk files. the android market installs the program files directly. but we can still create an .apk file from these program files and app managers will do that function. both the files im attaching u below will do that function.
here im attaching u two applications (.apk files)
one is APP CONTROL. i recommend u to use this. it can be used with android assistant installed. both of them work fine. the APP CONTROL version i gave u is an older version and is a full version. A newer version of APP CONTROL is available in the android market, but it is not free. so i strongly recommend u to use this. it has a great feature to backup all ur apps at a single click. the apps backed up by it will be saved as .apk files under the path
MEMORY CARD/backups/apps
i recommend u to back up all ur phone and mem card apps at a time with a single click. explore this APP CONTROL.
i dont want to give a detailed explanation of the other file ANDROID APP MANAGER, because i wont recommend u to use this. im just attaching u this because of only one reason, that APP CONTROL is presently not a full version. using of it is entirely at your personal intrest.
I took your advice and did a factory reset - backed everything up so it wasn't as painful as I first thought it would be. Managed to reinstall everything and so far so good (touch wood) but the original issue was sporadic and so only time will tell.
I have noticed since the reset that my phone memory, which was 50mb before, is now 100mb. So hopefully this will mean that I'm not forced to limit what I download.
Such a shame the Wildfire doesn't have more memory
Thanks again for the help and I'll post if the issue occurs again.
Idavoll said:
I took your advice and did a factory reset - backed everything up so it wasn't as painful as I first thought it would be. Managed to reinstall everything and so far so good (touch wood) but the original issue was sporadic and so only time will tell.
I have noticed since the reset that my phone memory, which was 50mb before, is now 100mb. So hopefully this will mean that I'm not forced to limit what I download.
Such a shame the Wildfire doesn't have more memory
Thanks again for the help and I'll post if the issue occurs again.
Click to expand...
Click to collapse
that 50 MB and 100 MB may be due to app memory + cache memory. if u have interrupted the download android apps from market, and have every downloading app partly downloaded and interrupted. then that partly downloaded apps go to the cache memory of MARKET application. u can try and check this.
similarly there will be cache memory for every application. i expect all those cache memories got built up and ate 50 MB of ur phone memory. if it is so, it says that how vigourously u have used ur phone regarding applications.
these cache memories wont get cleaned just on restrating phone, and u should manually clean them either through the phones inbuilt process or through the applications having keywords of cache cleaner.
there is somewhat that i dont like in android apps. which is the application doing extra functions other than its name. now a days, u can see many file managers in android market. and those file managers suppose to have the fuction of explorer of android file system. but they will have additional features like combined app manager, cache cleaner, uninstaller, installer.
this makes the different applications conflict with each other and slow down the os. thats the thing i hate here. i have to choose priority in apps, and sometimes need to avoid nice apps due to that reason.
Well, my phone has just froze again Sent an email to HTC (already had an email chain going with them so I just updated my ticket) and asked them what to try next.
On the plus side at least they won't keep telling me to factory reset!
Idavoll said:
Well, my phone has just froze again Sent an email to HTC (already had an email chain going with them so I just updated my ticket) and asked them what to try next.
On the plus side at least they won't keep telling me to factory reset!
Click to expand...
Click to collapse
HOPE U HAVE ELIMINATED THE SOFTWARE ISSUE
OK. hope the phone froze without even single app being installed.
suppose if the freeze was a software issue, then u have backed up the app causing freeze. let us think this like a virus. if u had reinstalled that app again, ur phone is likely to freeze again.
i haven't heard of virusses if android os, but i have seen many antivirus programs for android. even the great kaspersky recently added its support for android. the existance of antivirus programs proove the existance of virusses.
so, try to remember if u have installed any backed up app frm mem card.
Im personally guessing that ur phone freeze was not a software issue. ur phone might be having hardware issues.
giving to a service centre might solve the problem, but im not pretty sure. and moreover, if they update ur phone to froyo, u cant even root. (i dont remember what ur phone is on now). and even u cant make those service centre guys see ur problem, as u dont know when it freezes. i expect, what all they are gonna do to ur phone is factory reset, or reinstall the os.
So I thought this would be helpful because I spent so much time searching and was not able to find an answer. I will post it here to help others who thought their Note 3 was DOA.
Symptoms:
> Upon installation of an app (seemingly random, until several factory resets later I realized it was the same apps for me) it is greyed out and shows sd card symbol
> Trying to launch app would seize up the device and just black screen and force close
> Regardless of factory reset and uninstalling/reinstalling apps, they suffered same issues (other apps were fine)
> Would periodically see the following message:
"Prevention Information. An application has been forced to stop for an unauthorised attempt to access system on your device. It may be safe to delete an application obtained from an unauthorised route. Check now?"
*NOTE: all apps that I was having issues with were via Playstore, not a side loaded one.
Solution:
> After some research and going on a hunch, I finally fixed it by doing the following:
Factory Data Reset
Unchecked 'Verify Apps' option under Settings > General > Security
Dragging KNOX Shortcut to Disable option in app drawer (click and hold icon in app drawer and "Disable" appears on top)
Cleared Data on LookOut Security and re-entered logins
Removed those problematic apps and then reinstalled them
After reinstalling the very same apps giving me issues this whole time, they are now working perfectly. Please note I tried everything under the sun including 2 factory resets and reinstalling/installing from Wifi/Data and nothing worked. It was not a simple parse error or a simple install to sd versus install to device issue. It would happen by default and was not being corrected by any other method than this above. This is what worked for me and it finally solved my issue. I've been seeing a lot of buggy stuff with this Note 3 versus my Note 2 and I feel it's some of this extra crap that Samsung put in the Note 3. I know KNOX is supposed to be great for security, but it will mean nothing if it makes my device lose simple functionality of some apps.
If this helped anyone, feel free to thanks.
Cheers,
So quick update, the issue returned. I think I narrowed it down to a bad sdcard. I didn't think that would attribute to the app issues because I never explicitly installed to sdcard. But it seems at some point the phone tried to store the apps in question on the sd card automatically and that's when they failed. Anyone know if there is an auto apps to sd process on note 3?
Sent from my SM-N900T using Tapatalk
I noticed my Sam's Club app was an icon of a grayed out SD card also.
Sent from my SM-N900T using Tapatalk
So far after removing my bad sdcard last night I haven't had the strange issue anymore. Actually a lot of the weird things that was happening have seem to subside. *Crosses fingers* hopefully this was my issue the whole time.
Sent from my SM-N900T using Tapatalk
So I got this message again after rebooting my device. It's writen in german and says something like:
"We are sorry! The Application LGSystemServer has been closed".
After the error I can't do anything. It's reappearing so fast after clicking "ok", that I can't get into the settings or past the lock screen. Only a factory reset helps.
I'm still running stock android, no changes so far (root etc.). Had this problem with 2-3 GPads Devices before and exchanged them. But the problem still continues, so I think it's an app or settings problem.
After a factory reset I can restart normally for a while. I download my apps and change my settings. Then I don't reboot like for 1-2 weeks and get the problem again.
Before I try rebooting, I make sure I have a backup that I can restore. Had to use it today and restored. And no problem after same apps & settings from the backup. So far, but it will appear again, after a while I think.
Does anyone have a similiar problem or knows what the problem could be
Wolkenstern said:
So I got this message again after rebooting my device. It's writen in german and says something like:
"We are sorry! The Application LGSystemServer has been closed".
Does anyone have a similiar problem or knows what the problem could be
Click to expand...
Click to collapse
I have the same problem on my G-Pad. Wiped cache and dalvik, no help. Full wipe fixes the problem. I used also TWRP for full backup. Restoring the backup brings also the problem back.
Weird problem. Certainly software related.
jaan103 said:
I have the same problem on my G-Pad. Wiped cache and dalvik, no help. Full wipe fixes the problem. I used also TWRP for full backup. Restoring the backup brings also the problem back.
Weird problem. Certainly software related.
Click to expand...
Click to collapse
I have my device since Monday. I deleted some bloatware (after Root), and I had the same problem.
I found the solution in: [HOW-TO] The easiest way to unbrick your LG G Pad 8.3
It took about one hour and the problem has gone.
Good luck!
@Sylvia
Did the problem reappear after the installation? I had the problem a couple of times, appearing days after a factory reset.
Thought it was my Samsung 32GB MicroSD that was causing the problem. Because my sister had the same problem after we inserted the same microsd into her G Pad. In here case a factory reset did it and the probleme never occured again.
Right know I'm testing and writing down, every little change I do. To find the problem trigger. Maybe it is a coincidence, but I also did the "Update Recovery" with the LGMobile Tool yesterday. When the problem appeared, because I read it could help that way. It was still there after rebooting, so I did a factory reset like always. After that I tested after every major change. Did so far 18 Reboots and no problem.
I really hope that the software installed on the G Pad was causing the problem so far. To make sure, I formated the MicroSD card to exfat3 and then back to fat32 under Xubuntu-Live CD with GParted.
Another thought was with the constant writing/reading of my lecture note files every 2 min. of autosave, that are stored on the MicroSD card. And the index search every hour over the 9000 files by DropSync.
I really hope that was the solution.
Interesting coincidence
Interestingly, I have a same problem and same issue. I am using DropSync and LectureNote. Before I receive the same message, I always see a message in LectureNote saying "out of memory" or at least using LectureNote. I think it may be related with LectureNote. I am going to try with autosaving function deactivated.
If it continues, I may remove LectureNote from G Pad and observe how it goes.
Wolkenstern said:
@Sylvia
Did the problem reappear after the installation? I had the problem a couple of times, appearing days after a factory reset.
Thought it was my Samsung 32GB MicroSD that was causing the problem. Because my sister had the same problem after we inserted the same microsd into her G Pad. In here case a factory reset did it and the probleme never occured again.
Right know I'm testing and writing down, every little change I do. To find the problem trigger. Maybe it is a coincidence, but I also did the "Update Recovery" with the LGMobile Tool yesterday. When the problem appeared, because I read it could help that way. It was still there after rebooting, so I did a factory reset like always. After that I tested after every major change. Did so far 18 Reboots and no problem.
I really hope that the software installed on the G Pad was causing the problem so far. To make sure, I formated the MicroSD card to exfat3 and then back to fat32 under Xubuntu-Live CD with GParted.
Another thought was with the constant writing/reading of my lecture note files every 2 min. of autosave, that are stored on the MicroSD card. And the index search every hour over the 9000 files by DropSync.
I really hope that was the solution.
Click to expand...
Click to collapse
@namagile: Coincidence does not imply causality. The problem that you observe might surface by using LectureNotes, but this does not necessarily mean that LectureNotes is causing it.
I received a couple of similar reports, and in one case, the user sent the device logs to me. There were entries in the logs that a system service failed to start another system service, causing this error message that you see; why that tends to happen after LectureNotes usage is not clear. The user admitted that she/he deleted system software after rooting the device, which might be tempting but can lead to problems in case you delete the wrong things.
@acadoid,
I love LectureNote. I don't know/care how it happens, but every time my LG G pad crashed, LectureNote was being used and showed a strange behavior. Now, I deactivated 'auto-saving' and other options coming with a warning message "not to use if RAM is not big". We see how it goes. I hope/believe this may resolve an issue.
One tip for LectureNote. There are so many options available for a user to set -- please simplify and hide some of the options from a ordinary user like myself. It will be less intimidating to new users. Thanks.
acadoid said:
@namagile: Coincidence does not imply causality. The problem that you observe might surface by using LectureNotes, but this does not necessarily mean that LectureNotes is causing it.
I received a couple of similar reports, and in one case, the user sent the device logs to me. There were entries in the logs that a system service failed to start another system service, causing this error message that you see; why that tends to happen after LectureNotes usage is not clear. The user admitted that she/he deleted system software after rooting the device, which might be tempting but can lead to problems in case you delete the wrong things.
Click to expand...
Click to collapse
@namagile: The options are certainly not to intimidate users but to empower them. All options have meaningful default values chosen such that LectureNotes works on essentially all Android devices without touching the settings.
But this is not the topic of this thread.
Wolkenstern said:
So I got this message again after rebooting my device. It's writen in german and says something like:
"We are sorry! The Application LGSystemServer has been closed".
After the error I can't do anything. It's reappearing so fast after clicking "ok", that I can't get into the settings or past the lock screen. Only a factory reset helps.
I'm still running stock android, no changes so far (root etc.). Had this problem with 2-3 GPads Devices before and exchanged them. But the problem still continues, so I think it's an app or settings problem.
After a factory reset I can restart normally for a while. I download my apps and change my settings. Then I don't reboot like for 1-2 weeks and get the problem again.
Before I try rebooting, I make sure I have a backup that I can restore. Had to use it today and restored. And no problem after same apps & settings from the backup. So far, but it will appear again, after a while I think.
Does anyone have a similiar problem or knows what the problem could be
Click to expand...
Click to collapse
I have a 8.3 gpad and have the same problem. Now it recurred for the third time. The problem might be indeed with LectureNotes conflicting somehow with LG software. My device is NOT rooted. For the first two times I had no external SD card, now I have one. I was not using Dropsync earlier either.
I would be happy to do some testing and experimenting.
It would be good to know, if I remove or change some file somewhere, can it bring the device back to life without a factory reset?
I had the problem even before using DropSync. I reinstalled the stock rom using the LG Mobile Tool and then did a factory reset.
No problems so far. Even after installing all apps and configuring them. Then I uploaded about 500 Lecture Notes files using DropSync. Even the next day I did a reboot everything was fine.
I didn't use LectureNotes ones after the new installation. And didn't delete anything that was pre-installed (wallpapers, google apps etc.). (It was said to be a problem conflicting there)
So yesterday I used LectureNotes about 1 1/2 h non stop. Saved about 3-4 times and then closed it. Used DropSync and uploaded the new files to my Dropbox account.
Then didn't use the tablet until the next morning. I tried a normal reboot (using the Power-Off Button (Shut down and reboot), to test and BAM the usuall error message occured again.
Thank god the backup I did before was bug-free and I could flash it back.
So now I'm testing what in LectureNotes could be triggering this error after a reboot is done.
My ideas so far that I will test:
- Automatic Saving Option off
- A few different settings in the app (Triggering back to Default)
- not using DropSync for a while, to test if that was maybe a part of the problem.
- Using a different ROM, maybe the problem is just with the LG Stock rom? (But that will be the very last option I will try)
- Trying to clear cache after using LectureNotes (The Cache is never saved in my backup, so never restored back. Maybe there is sth. saved, that doesn't restart after a reboot.)
What I tested so far:
- The Problem didn't occur 2 times when I used LectureNotes < 1 h.
- The App location doesn't matter for the Problem. Had the App first time on the external SD Card (storage/externalSD/LectureNotes), then on the internal (storage/emulated/0/LectureNotes).
- Tested other apps longer than > 1 and no Problem was there.
If I could anaylse the log file, I gladly would, but I don't know how to. (Read sth. about LogCat?)
@Wolkenstern: There are several apps in Google Play and other app stores (search for `logcat´) that can read the log files. However, a better way is to connect your device via USB to a `normal´ computer and use `adb´, `logcat´ or similar tools to read the logs.
acadoid said:
@Wolkenstern: There are several apps in Google Play and other app stores (search for `logcat´) that can read the log files. However, a better way is to connect your device via USB to a `normal´ computer and use `adb´, `logcat´ or similar tools to read the logs.
Click to expand...
Click to collapse
I installed the catlog app on the tablet, because I can read it in a better ui for now.
I will try to use adb logcat with my computer, when I use LectureNotes at home. (Watched a tutorial)
Step 1: But will it also still continue writing if I reboot the devise? Critical for the error message, that keeps appearing.
Step 2: If I have the log and filter Errors and Terrible Failure, what do I do with them? I don't think I can analyse them, even though I have Java Programming Expierence, but I'm a newbie with programming android apps.
@Wolkenstern: What to look for is difficult to say, even warnings can contain important information in this case.
The advantage of the variant with USB cable is that it continues to display logs during a reboot.
@acadoid: I think I need to combine them. Because I get this little lag with my stylus (GoSmart), when it is connected with the usb.
And then I have broken letters. So I'm running the logcat while using lecture notes and then switching to the adb logcat on my computer, if I'm testing the reboot after.
LectureNote's function crashes LG G pad -- requiring Factory reset!!
Hi, I used Penutimum and Papylus before. Now I moved to LectureNote, but found a serious error. I use LG G pad 8.3, one of latest tablets. Whenever I use the function of 'cut' and 'paste' of my drawing on the note, it says 'Out of momery. Trouble ahead'. And the LG system server is down. I have to do factory reset, reinstalling everything. The tablet is otherwise working well. Acanoid, can you please help on resolving this issue? Otherwise, I wasted my money on this app as it is not usable.
I intentionally tried to confirm that LectureNote's "cut and paste" caused the crash. If this problem does not get resolved, I am going to ask for a full refund. The money is not what matters. I spent my precious tens of hours due to this critical error. I hope Acanoid team can resolve the issue.
@namagile: Which notebook page width and height do you use? Have you enabled `large page cache´ in the app's storage settings?
If you directly see an `out of memory´ message, then disable `large page cache´ in the app's storage settings, and if this option is already disabled, use a smaller notebook page width and height.
So I tested now for about 2 1/2 hours, rebooted and had the problem again.
After looking in the log after the reboot, there is always this error after the "Fatal Exception: Main" -> "03-23 23:09:23.606 E/AndroidRuntime( 1144): java.lang.RuntimeException: Unable to create service com.lge.systemservice.service.CliptrayService: java.lang.NullPointerException"
Then there is a loop etc.
That was just a quick look, I will try to look over the other one before the reboot tomorrow.
I already tried the suggested option
HI, I already tried the small page cache. It did not make any difference. I have not tried the smaller notebook page width and height, but that is a big pain. Every time I create, I have to adjust the page size. In the end, LG G Pad is a new tablet with decent specs with 2 gb ram. I don't understand that even a tablet of this specs cannot handle one app. It means that the app is not built well considering the specs of a tablet.
acadoid said:
@namagile: Which notebook page width and height do you use? Have you enabled `large page cache´ in the app's storage settings?
If you directly see an `out of memory´ message, then disable `large page cache´ in the app's storage settings, and if this option is already disabled, use a smaller notebook page width and height.
Click to expand...
Click to collapse
@Wolkenstern & namagile: The fact that the device has 2GB RAM does not mean much. LectureNotes requests what is called `large heap´ (indicating that it needs more RAM than `normal´ apps), this results usually in an upper limit of 256MB or 512MB, dependent on device. However, there are devices for which the limit is as low as 64MB, which is usually not enough for LectureNotes.
It would constitute a serve security flaw in Android if an app could crash a device. Even if an app starts to allocate memory as crazy, it will not receive any new memory once it hits the upper limit; if it does not cooperate with Android UI, it will get halted after 5 seconds; etc.
I do not own a LG G Pad and hence I cannot investigate this problem myself. The fact that you observe a null pointer exception in a LG system service (com.lge.systemservice.service.CliptrayService) suggest a severe bug in this system service.
One possibility why the problem occurs when using LectureNotes might be that LectureNotes supports Android's clipboard protocol (not many apps do that). However, even if LectureNotes was using Android's clipboard protocol wrongly (which it does not!), it should not result in a device crash, the worst scenario is that LectureNotes crashes.
acadoid said:
I do not own a LG G Pad and hence I cannot investigate this problem myself. The fact that you observe a null pointer exception in a LG system service (com.lge.systemservice.service.CliptrayService) suggest a severe bug in this system service.
One possibility why the problem occurs when using LectureNotes might be that LectureNotes supports Android's clipboard protocol (not many apps do that). However, even if LectureNotes was using Android's clipboard protocol wrongly (which it does not!), it should not result in a device crash, the worst scenario is that LectureNotes crashes.
Click to expand...
Click to collapse
Ok, if that really were the problem, than the only way to solve it, is to wait for an update from LG.
I saw a leak of the .tot file of the official V500 Stock 4.4.2 here on XDA. So maybe Kitkat is on it's way although we possibly have to wait weeks again for it.
Or to Flash another Custom Rom.
I will test a few things, with this new input. Worst Case I have to flash my backup daily, but it takes only 3 min.