Sprint : We received your information and will connect you with a Chat Specialist soon
Jennalyn C. : Thanks for contacting Sprint. I am happy to help you today.
To receive your Chat transcript, click Email and enter your Email address.
Jennalyn C. : Hi there!
You : Hey
Jennalyn C. : Before we begin, I'll need information from you that allows me to access your account. Please provide me with your:
Name
Wireless phone number
PIN (6-10 digit)
You : Michael Smith, but I am not currently on Sprint's network. I am using one of Sprint's MVNO's, called Freedompop.
Jennalyn C. : Oh, I see. thank you for chatting with us today
Jennalyn C. : I'll check how we can update your device
You : Thank you
Jennalyn C. : you are very much welcome
Jennalyn C. : you mean software update, correct?
You : It is getting OTA updates. I just received the Feb 1st 2018 Android Security patch and kernel update.
You : Yes, ma'am
Jennalyn C. : I see. thank you for the information
You : It is still on Android 7.0
Jennalyn C. : One moment please. I'll check what we can do to update it
Jennalyn C. : did you see an update icon displayed in the status bar at the top of the screen?
You : I did when I got the Feb 1st Security Patch
You : Nothing is there now.
Jennalyn C. : Nothing to worry about. we can manually update it
Jennalyn C. : Kindly go to Settings > System updates please
Jennalyn C. : Make sure that the device is connected to wifi
You : Yes, ma'am
Jennalyn C. : wonderful
You : I am at LG System Udpates
You : It says, Your system is up to date. Last successful check for update at 12:27 PM.
Jennalyn C. : Did it not prompt you to update the software?
You : No ma'am
Jennalyn C. : Oh, perfect. that means your device is already updated
Jennalyn C. : Let's check what version it is
You : Android version 7.0
You : Do you have any information about Android 8.0 for the LS992?
Jennalyn C. : Kindly go to Settings> General tab > About phone
Jennalyn C. : Sure! i can check that for you
You : Sofware version LS992ZVF
Jennalyn C. : thank you
Jennalyn C. : I'll check when will the Android 8.0 be released for LG G5
You : Thank you
Jennalyn C. : you are welcome
You : I contacted LG since it is an LG device. They said the device is capable and eligible to receive the update to Android 8.0. They suggested I contact Sprint and Google for further information.
Jennalyn C. : Thank you for letting me know about it
Jennalyn C. : I am now checking for more details
Jennalyn C. : It shows that the Android 8.0 will be released sometime in the 1st quarter of this year
Jennalyn C. : That is expected to be on April
You : That's great news. Does it specifically list the LS992 as a recipient of the update?
Jennalyn C. : You got it correctly. It says, Android 8.0 version or Oreo update for LG G5 LS992 will be released as expected on the 1st quarter of the year 2018
You : Ok, that's fantastic. Thank you for your time and assistance. That is all I was curious about.
Jennalyn C. : It is our pleasure to help you in every way we can.
Jennalyn C. : Is there anything else I can help you with today? I just want to make sure that everything is covered before I let you go.
You : No, thank you.
Jennalyn C. : That's great! It was nice chatting with you today.
You : You too!
Jennalyn C. : Thank you for chatting with us today! Have a great day ahead
Jennalyn C. : Bye for now. thank you for your time
Pictures of my mint condition LG G5. Two tone gold and titanium...silver sim card tray with dbrand skins.
what is the SIM card model inside?
April isn't the 1st quarter.
ok
mblakesmith said:
Sprint : We received your information and will connect you with a Chat Specialist soon
Jennalyn C. : Thanks for contacting Sprint. I am happy to help you today.
To receive your Chat transcript, click Email and enter your Email address.
Jennalyn C. : Hi there!
You : Hey
Jennalyn C. : Before we begin, I'll need information from you that allows me to access your account. Please provide me with your:
Name
Wireless phone number
PIN (6-10 digit)
You : Michael Smith, but I am not currently on Sprint's network. I am using one of Sprint's MVNO's, called Freedompop.
Jennalyn C. : Oh, I see. thank you for chatting with us today
Jennalyn C. : I'll check how we can update your device
You : Thank you
Jennalyn C. : you are very much welcome
Jennalyn C. : you mean software update, correct?
You : It is getting OTA updates. I just received the Feb 1st 2018 Android Security patch and kernel update.
You : Yes, ma'am
Jennalyn C. : I see. thank you for the information
You : It is still on Android 7.0
Jennalyn C. : One moment please. I'll check what we can do to update it
Jennalyn C. : did you see an update icon displayed in the status bar at the top of the screen?
You : I did when I got the Feb 1st Security Patch
You : Nothing is there now.
Jennalyn C. : Nothing to worry about. we can manually update it
Jennalyn C. : Kindly go to Settings > System updates please
Jennalyn C. : Make sure that the device is connected to wifi
You : Yes, ma'am
Jennalyn C. : wonderful
You : I am at LG System Udpates
You : It says, Your system is up to date. Last successful check for update at 12:27 PM.
Jennalyn C. : Did it not prompt you to update the software?
You : No ma'am
Jennalyn C. : Oh, perfect. that means your device is already updated
Jennalyn C. : Let's check what version it is
You : Android version 7.0
You : Do you have any information about Android 8.0 for the LS992?
Jennalyn C. : Kindly go to Settings> General tab > About phone
Jennalyn C. : Sure! i can check that for you
You : Sofware version LS992ZVF
Jennalyn C. : thank you
Jennalyn C. : I'll check when will the Android 8.0 be released for LG G5
You : Thank you
Jennalyn C. : you are welcome
You : I contacted LG since it is an LG device. They said the device is capable and eligible to receive the update to Android 8.0. They suggested I contact Sprint and Google for further information.
Jennalyn C. : Thank you for letting me know about it
Jennalyn C. : I am now checking for more details
Jennalyn C. : It shows that the Android 8.0 will be released sometime in the 1st quarter of this year
Jennalyn C. : That is expected to be on April
You : That's great news. Does it specifically list the LS992 as a recipient of the update?
Jennalyn C. : You got it correctly. It says, Android 8.0 version or Oreo update for LG G5 LS992 will be released as expected on the 1st quarter of the year 2018
You : Ok, that's fantastic. Thank you for your time and assistance. That is all I was curious about.
Jennalyn C. : It is our pleasure to help you in every way we can.
Jennalyn C. : Is there anything else I can help you with today? I just want to make sure that everything is covered before I let you go.
You : No, thank you.
Jennalyn C. : That's great! It was nice chatting with you today.
You : You too!
Jennalyn C. : Thank you for chatting with us today! Have a great day ahead
Jennalyn C. : Bye for now. thank you for your time
Click to expand...
Click to collapse
you've updated
Did you guys get the oreo update on ls992 sprint it'almost november
Hi
Still no oreo update for Ls992
November still no update for sprint
._.
Too ,Still november and no oreo update for ls922
November 9. Still no update.
Instead of adding "its X day and still no update" posts, and update the thread when it actually starts rolling out? I subscribed to this thread to be notified when the update hits, not to let me know its still not out...
Fellas update?
I messaged them on facebook and this what they said :
We do not have the update but you can access this link http://sprint.co/1H6Wk8z to Sprint newsroom for information as it become available.
ls992 oreo 8 update
via chat this morning they said november but do not know the day
November haha
November it's almost December
I have even no update, will be for our smartphone
no update yet
I lost my lg g5 no need to waight fot oreo update. I bought a s7 edge updated tu oreo. Oreo update not mutch difference from my previous s6 with nougat
Tulga1996 said:
I lost my lg g5 no need to waight fot oreo update. I bought a s7 edge updated tu oreo. Oreo update not mutch difference from my previous s6 with nougat
Click to expand...
Click to collapse
umm....ok, thanks for the update.
juggalofr33k said:
umm....ok, thanks for the update.
Click to expand...
Click to collapse
is there any way to download ZVF firmware cause i bricked mine trying to downgrade
Related
Hey all - looking at doing OTA for Sept, but 2 questions... for sept there's a Canada / Fi build OPR1, and a another OPR3, but the version from August is OPR6.... I contacted Fi cust svc and I wasn't so convinced that the person on the other end of the line really knew what I was talking about. https://developers.google.com/android/ota
Ozark_8125 said:
Hey all - looking at doing OTA for Sept, but 2 questions... for sept there's a Canada / Fi build OPR1, and a another OPR3, but the version from August is OPR6.... I contacted Fi cust svc and I wasn't so convinced that the person on the other end of the line really knew what I was talking about. https://developers.google.com/android/ota
Click to expand...
Click to collapse
Assuming you contacted fi because that's who you have as a carrier then this is what you install, or if you live in Canada:
8.0.0 (OPR1.170623.026, Sep 2017, Fi/Canada)
If you have TMobile , sprint, etc. Then you'll use this:
8.0.0 (OPR3.170623.007, Sep 2017)
I see what you mean about the OPR going backwards from 3 to 1. But it still says Sept. And for what carrier usage.
Hi guys,
today XTRONS sends to me a new DMCU file.
But they didn't know how is the version.
Currently on my device i've a : MTCE_GS_V2.78_3 (Jan 2018)
The file is dated 2018 12 18 : https://mega.nz/#!psohzIxD
There is a way to know the version before the installation ?
Thank you,
Salvo
Most probably u will get to what I have from factory - MTCE_GS_V3.01_3 dated dec 18 2018
parisisal said:
Hi guys,
today XTRONS sends to me a new DMCU file.
But they didn't know how is the version.
Currently on my device i've a : MTCE_GS_V2.78_3 (Jan 2018)
The file is dated 2018 12 18 : https://mega.nz/#!psohzIxD
There is a way to know the version before the installation ?
Thank you,
Salvo
Click to expand...
Click to collapse
yes, use the mtcdmcutool to check
parisisal said:
Hi guys,
today XTRONS sends to me a new DMCU file.
But they didn't know how is the version.
Currently on my device i've a : MTCE_GS_V2.78_3 (Jan 2018)
The file is dated 2018 12 18 : https://mega.nz/#!psohzIxD
There is a way to know the version before the installation ?
Thank you,
Salvo
Click to expand...
Click to collapse
Yes, was MTCE-GS-V3.01
Hi friends, I have a problem on my G7, can't update to the march patch, it fail everytime. (I attach a screen of the error).
Recently i unlock the bootloader and root my phone.
Then I have notice that my friend's phone update to this version: V20o-MAR-23-2020 while my phone should update to V20j-MAR-19-2020, I think the problem is the different letter after "V20".
Anyone have a solution?
Thanks
Screen: htt ps:// imgur. com/ a/FXzDpQY (Remove blank, i can't post link)
The V20o is from TIM carrier and probably other carriers. The V20j is from OpenEU. U can google it to check it, i did in 2 min.
My s20plus was running fine from,
Build Number : G986WVLU1DUCB
Android version : R(Android 11)
Release Date : 2021-04-06
Security patch level : 2021-04-01
But when i update this today my 5g was not working. This is the build number that i run currently,
Build Number : G986WVLU2DUDB
Android version : R(Android 11)
Release Date : 2021-05-18
Security patch level : 2021-05-01
My s20 plus is orginally bought from canada and it was factory unlock, now im uaing it here in the philippines, can anyone please help me out. It keeps my mobile internet loose when 5g signal detected and it lags my phone.
Did 5G work in the Philippines before the last update? If it did try a Factory Reset.
varcor said:
Did 5G work in the Philippines before the last update? If it did try a Factory Reset.
Click to expand...
Click to collapse
Yes . And my sim is already 5g capable.
I will try that. Thanks alot
factory reset did not help, any other solution?
Hello,
Today my new s21 fe (SM-G990B2) arrived, after check I still have android 12 and One UI 4.1, last security patch is from october! When I checking for update it says to me that software is up to date. Is this normal? I check that this model got update to android 13 in december, so why I don't get? I'm from Poland/Europe.
My current version: G990B2XXS1CVI5 / G990B2OXM1CVI5 / G990B2XXS1CVI5
I'll be grateful for help!
Ok nevermind, samsung support recommended to me download Smart Switch to PC and update phone from this application and it's worked
Recived mine on november b2 EUX(Serbia)