Hi,
I got my Galaxy Nexsus today in Asia from a shop.
I start to play with it and from time to time suddenly it without my help bottom of the screens gets tapped repeatedly! pressing home, back and apps list buttons again and again.
I was wondering if anyone else have the same problems and if the best guess is to be a hardware problem (I will be screwed as I bought it from a shop! ) or a software bug (I can wait for an update as mine if 4.0.2).
Cheers,
kavehmz said:
Hi,
I got my Galaxy Nexsus today in Asia from a shop.
I start to play with it and from time to time suddenly it without my help bottom of the screens gets tapped repeatedly! pressing home, back and apps list buttons again and again.
I was wondering if anyone else have the same problems and if the best guess is to be a hardware problem (I will be screwed as I bought it from a shop! ) or a software bug (I can wait for an update as mine if 4.0.2).
Cheers,
Click to expand...
Click to collapse
No problem here.
Try to remove the battery first. Wait one minute.
If it does not work, try to reset the phone (All apps/settings/backup&reset/factory data reset). You will lose everything!
If the problem persists, maybe it is a hardware problem.
Only if Pointer Location is on?
Thanks tigajr,
Can someone enable the "Pointer Location" option from "Developer Options" and play with phone and see if it happens?
I think when it is off from the start of phone everything is fine. But when I enable this feature after a while bottom of the screen gets tapped repeatedly.
bottom buttons not working, none of the three. when i try to press back or menu, sometimes nothing happens and sometimes i press above, like menu at home page. And also when i try to keep touching them after a while the phone gets crazy, and starts to make strange things like entering some apps, switching between them, taking screen shots (normally i do not know how to do it), beeping, and going on like this without stopping. if i can press power of, it stops, otherwise it goes on himself.
i try pressing all three at same time may times, and i restart many times. Sometimes it starts normal with buttons working, usually with not-working buttons, but it gone againg Now i am trying to use without buttons, but when i start any apps, i can not back, so everytime i restart ((( offfff
My device is original , original rom without root, or something else. i just install apps from market thats all.
Before it goes crazy with non-working buttons, i just start to use a Bluetooth headset (discovery 975), after pairing with it for a time i use normal both device. and my last app which i install via google market was "GSM Signal Monitoring". Now i uninstall it, and bluetooth is off. But problem is still valid
info:
HTC One X
android version 4.0.3
Htc Sense version 4.0
Software number 1.28.401.9
HTC SDK Api Level 4.12
HTC Extension version HTCExtension_403_1_GA_7
Have you try factory reset? Backup data 1st.
Happened to me, I got a new screen under warranty.
i did not do a factory reset yet, because backup everything and saving passwords... it is also a hard work
but at last i will do it
restart_77 said:
bottom buttons not working, none of the three. when i try to press back or menu, sometimes nothing happens and sometimes i press above, like menu at home page. And also when i try to keep touching them after a while the phone gets crazy, and starts to make strange things like entering some apps, switching between them, taking screen shots (normally i do not know how to do it), beeping, and going on like this without stopping. if i can press power of, it stops, otherwise it goes on himself.
i try pressing all three at same time may times, and i restart many times. Sometimes it starts normal with buttons working, usually with not-working buttons, but it gone againg Now i am trying to use without buttons, but when i start any apps, i can not back, so everytime i restart ((( offfff
My device is original , original rom without root, or something else. i just install apps from market thats all.
Before it goes crazy with non-working buttons, i just start to use a Bluetooth headset (discovery 975), after pairing with it for a time i use normal both device. and my last app which i install via google market was "GSM Signal Monitoring". Now i uninstall it, and bluetooth is off. But problem is still valid
info:
HTC One X
android version 4.0.3
Htc Sense version 4.0
Software number 1.28.401.9
HTC SDK Api Level 4.12
HTC Extension version HTCExtension_403_1_GA_7
Click to expand...
Click to collapse
BenPope said:
Happened to me, I got a new screen under warranty.
Click to expand...
Click to collapse
Same here, mine also get replaced under warranty and it is a hardware problem
i hope mine's is not a hardware problem, because i have no warranty
but for a 12 hours it works normal, i do not know what effects it but i make bluetooth on, and it seems normal now.
just strange
I had the same problem, they replaced the touch screen under warranty.
Even with an unlocked bootloader.
please please not he hardware problem i have NO WARRANTY
i had a similar problem on my first hox and it was replaced under warranty
my buttons were completely dead. yours seem to still have some life in them. try a factory reset. if that doesnt work then try holding all 3 keys at once for 3 seconds. i am told that this "resets" them
if neither of these work them i am afraid the screen is broken
Yeah it's broken.
In the HTC shop they reflashed the RUU just in case, but, it was broken.
Why do you have no warranty?
i have the same problem with the same facts
restart_77 said:
bottom buttons not working, none of the three. when i try to press back or menu, sometimes nothing happens and sometimes i press above, like menu at home page. And also when i try to keep touching them after a while the phone gets crazy, and starts to make strange things like entering some apps, switching between them, taking screen shots (normally i do not know how to do it), beeping, and going on like this without stopping. if i can press power of, it stops, otherwise it goes on himself.
i try pressing all three at same time may times, and i restart many times. Sometimes it starts normal with buttons working, usually with not-working buttons, but it gone againg Now i am trying to use without buttons, but when i start any apps, i can not back, so everytime i restart ((( offfff
My device is original , original rom without root, or something else. i just install apps from market thats all.
Before it goes crazy with non-working buttons, i just start to use a Bluetooth headset (discovery 975), after pairing with it for a time i use normal both device. and my last app which i install via google market was "GSM Signal Monitoring". Now i uninstall it, and bluetooth is off. But problem is still valid
info:
HTC One X
android version 4.0.3
Htc Sense version 4.0
Software number 1.28.401.9
HTC SDK Api Level 4.12
HTC Extension version HTCExtension_403_1_GA_7
Click to expand...
Click to collapse
Hi friend, just know i read your invoice while i was trying to find a solution in my same problem. My device HTC One X (32Gb official rom, not rooted, android 4.2.2, Sense 5.0)
Most of my friends say that the only thing i have to do is to send it at the service as it is still on warranty. I have tried everything before, like reset, remove everything, but the problem still occurs.
Tomorrow i will try the service
Can this be due to the recent update?
Hitman21R said:
Hi friend, just know i read your invoice while i was trying to find a solution in my same problem. My device HTC One turning official rom, not rooted, android 4.2.2, Sense 5.0)
Most of my friends say that the only thing i have to do is to send it at the service as it is still on warranty. I have tried everything before, like reset, remove everything, but the problem still occurs.
Tomorrow i will try the service
Click to expand...
Click to collapse
Hi. I've never imagined such a thing to happen at random and I strongly believe this to be an outcome of the recent OTA update (4.4.2, S5). Everything was working fine until today evening when I picked up my phone to make a call and boom...the buttons just stopped responding. I barely stay away from my phone...and I had it functioning fine 2 minutes before they stopped responding.
What could be the cause of it? Is there anyone out here who can please...please shed some light on this. I'm not opting in to do a hard reset yet because I have this thing called 'button savior' doing the job for me but of course it ain't nothing in comparison to the stock thing. Plus, this is annoying to see your device go off on you in such random fashion. Any help will be highly appreciated...really looking forward to hearing from someone.
Best regards,
Shashank.S
shashanks said:
Hi. I've never imagined such a thing to happen at random and I strongly believe this to be an outcome of the recent OTA update (4.4.2, S5). Everything was working fine until today evening when I picked up my phone to make a call and boom...the buttons just stopped responding. I barely stay away from my phone...and I had it functioning fine 2 minutes before they stopped responding.
What could be the cause of it? Is there anyone out here who can please...please shed some light on this. I'm not opting in to do a hard reset yet because I have this thing called 'button savior' doing the job for me but of course it ain't nothing in comparison to the stock thing. Plus, this is annoying to see your device go off on you in such random fashion. Any help will be highly appreciated...really looking forward to hearing from someone.
Best regards,
Shashank.S
Click to expand...
Click to collapse
BUMP!
Is there anyone who can throw some light on this? I have been told that front panel is faulty and it'd cost me approx. 8k+ for the replacement of the entire front panel. I'd rather sell this than spend 8k on it.
Mine started doing the same thing and I also had no warranty for the device. The way I got around not being able to use the physical buttons was through an app called Button Savior. You can download it from the play store and there is a free version that functions perfectly well. If you aren't rooted then install the non-root version. This app puts touch buttons on your screen. It takes a little getting used to, but overall Button Savior was a great alternative for me.
htc one xl touch screen menu not working
the same problem here pls can any one help, i did hard rest still the same. i also flash with strock rom not fix pls help i dont have any wrinty
christmobiles said:
the same problem here pls can any one help, i did hard rest still the same. i also flash with strock rom not fix pls help i dont have any wrinty
Click to expand...
Click to collapse
There's no way the buttons will come to life after the reset. I tried all of that but to no use. As a last option, try to place all 3 fingers on the bottom buttons for few seconds (I've heard few cases reporting it to be the magic key but not in my case ). If still the things dont work, the only good option is to download this app called 'button savior'. This will save you from the big replacement expense (I think the front panel is close to 100$+ and about INR 8,000 here in India). As someone else also stated here, it will take you a little while to get used to it but believe me it will still be better than betting that kind of amount on a dead device. Good luck!
An alternative solution for hardware buttons problem
Hi guys,
After getting the same problem as all of you, and due to no warranty for my HOX, I searched over googleplay and find out this very useful application which replaces the hardware buttons, https://play.google.com/store/apps/details?id=com.smart.swkey , thanks to the developper he really saves my life and my HOX's life
Hope that this app will help you as it did for me!
Regards
My softkeys also didnt work BUT
if you believe it or not
it was only a virus!!!
i dont know how (because i have only 12 apps including games) but i found it
VERY unnormal that the keys didnt work until 10 PM and them for 3 hours everything
was fine.
at the day they worked sometimes but mostly not.
i thought of a virus before having to make a FULL WIPE aaaaaand yeahhhhh
quihoo found the virus in the last 1% of his scan.
MAYBE this will help somebody...someday :laugh::angel::good::good::good:
VisruS???
xaralambos said:
if you believe it or not
it was only a virus!!!
i dont know how (because i have only 12 apps including games) but i found it
VERY unnormal that the keys didnt work until 10 PM and them for 3 hours everything
was fine.
at the day they worked sometimes but mostly not.
i thought of a virus before having to make a FULL WIPE aaaaaand yeahhhhh
quihoo found the virus in the last 1% of his scan.
MAYBE this will help somebody...someday :laugh::angel::good::good::good:
Click to expand...
Click to collapse
.......
So how you found it? did you run any apps to find the virus? how you clean it?
xaralambos said:
if you believe it or not
it was only a virus!!!
i dont know how (because i have only 12 apps including games) but i found it
VERY unnormal that the keys didnt work until 10 PM and them for 3 hours everything
was fine.
at the day they worked sometimes but mostly not.
i thought of a virus before having to make a FULL WIPE aaaaaand yeahhhhh
quihoo found the virus in the last 1% of his scan.
MAYBE this will help somebody...someday :laugh::angel::good::good::good:
Click to expand...
Click to collapse
THANK YOU!!! I was really desperate and without warranty. Try you said and it works. Too much porn on my HOX :angel:
Hello, I have recently updated to B512 and had previously B510 before that, my phone power button is gone very sensitive, barely touching the button causes it to lock and a very slight touch causes it to display the power menu, and when I do try switch it off, it comes on automatically again, it had this problem for a day or so a couple months ago, but this time it has lasted for almost a week. I can't even use the phone because it also randomly switches off, I have contacted Huawei but have not received any feedback as yet, when I had Jellybean, I had no problems. I have already wiped the factory data and user cache and also updated from B510 to B512, I thought that might solve the problem, it hasn't, I haven't dropped my phone either. Thanks in advance for any help.
Same
yashinn said:
Hello, I have recently updated to B512 and had previously B510 before that, my phone power button is gone very sensitive, barely touching the button causes it to lock and a very slight touch causes it to display the power menu, and when I do try switch it off, it comes on automatically again, it had this problem for a day or so a couple months ago, but this time it has lasted for almost a week. I can't even use the phone because it also randomly switches off, I have contacted Huawei but have not received any feedback as yet, when I had Jellybean, I had no problems. I have already wiped the factory data and user cache and also updated from B510 to B512, I thought that might solve the problem, it hasn't, I haven't dropped my phone either. Thanks in advance for any help.
Click to expand...
Click to collapse
Hi, I'm having the same problem. Any news?
Had the same problem
Hey guys,
I've bought my P6 used and marked as broken (for 90€) and it had that exact problem. The power button was somehow damaged (probably by a bumper/case) and I tried really a lot of stuff to fix it. In the end, I fixed it for 20 € by buying another P6 that had a shattered display, took apart both phones and put the working mainboard (the power button is mounted on it) into the one with the working display. Took me like 2-3 hours to figure out how to take it apart (there are some really helpful videos on youtube) and it's acutally not that difficult. Later on I sold the parts that were left over for 40€, so it actually did'nt cost me anything and it still work perfectly.
Good Luck with fixing it
same problem here. any other way someone..?!
Just a quick note to say to anyone thinking of buying the Nut Pro to use in Europe: It definitely works in the UK. I am on the PlusNet (EE) network, living in the UK and the 'phone works very well. I am getting 4G (when available) and had no problems getting the phone to register on the network, just put the SIM in, switched on and was connected straight away.
Almost everything on the 'phone appears to work correctly. The weather app looks lovely but struggles to locate me (it thinks I'm in a city 60+ miles away) but I can live with that. Many of the apps I transferred from my old 'phone that were then installed from the Smartisan app store didn't work correctly so I ended up deleting them and re-installing them from the Google Play Store which was very easy to install. They then worked without problems. The Smartisan browser has a home page that is full of Chinese news and/or links to Chinese web pages, which I can't seem to change, although it works well in all other respects. I have a preference for Opera on my 'phone so I use this in preference to the Smartisan installed one meaning this isn't a problem anyway.
Everything else? It all works really. I haven't found anything that doesn't work properly that I can recall. The music player app forgets what it was playing after a Bluetooth device has been disconnected from it which means I have to open the music player to re-start the music, again not a huge issue anyway.
If you were thinking of buying the Nuts Pro I can't recommend it more. It is one of the most wonderful 'phones I've ever had. The modifications made to the Android OS make everything more beautiful to do and add so much style to the operation of the whole 'phone. This is a wonderful device, I absolutely love it. Don't let the fact that it isn't officially supported in Europe put you off. Assuming you can speak English (no other European languages are installed) you should have no problems, network support not withstanding.
What's the camera quality like... I've heard good things about it. Is it rooted?
Sorry, as you probably can tell, I don't visit often enough to respond to questions in a timely fashion.
Regarding the camera question (probably long forgotten by the poster) the quality is good. Every 'phone I get I take some comparison shots of local landmarks to compare them too.
If I was to rate it against 'phones that you might have experienced, and score them out of ten:
Blackberry Priv. 10
Huawei P9. 9
SmartisanNut Pro. 8
Sincere apologies for not responding until six months after your question, sorry.
Since the most recent update to the software (V 6.0.0.1) my 'phone battery has been draining itself overnight, from 70% or more at bedtime to 0% by breakfast.
I have been trying for two days to downgrade the software to a previous one, with little success. I've actually today ordered an inexpensive 'phone to reluctantly replace the Smartisan (I still absolutely love the 'phone). Not an hour after I placed my order, you guessed it, I finally managed the magic combination of key presses required to enter recovery mode.
In a few steps, here's how I did it:
1. Download a full copy of the Smartisan OS, I used V 4.1.0.2 as I had a copy of this saved on my iMac already. According to the (Chinese) Smartisan Forum, 3.7.9 is favoured, but I didn't have a copy of that. File size for this file is around 1.8Gb
2. Copy the downloaded .Zip file to the root drive of the Smartisan internal storage.
3. Turn off the 'phone screen by pressing and holding the 'Home' button. [Not sure if turning off the screen using the 'Home' button is important, if it is you might have to enable this option in the button shortcuts settings]
4. Press and hold: Volume+, Volume-, Power and Home. Ignore any prompts on the screen to power down. Keep all four buttons pressed in until the 'phone switches off.
5. As soon as the boot logo (Hammer icon) appears on the screen, release all buttons.
6. Use the Volume +/- buttons to select 'Update System from SD' then press the power button.
7. Use the Volume +/- buttons to navigate to the location that you saved the update file to. [This is why it is recommended to save it in the root directory of the 'phone storage]
8. Press the Power button to start the update.
The whole time to update took about 5 minutes or so, then I had to select 'Reboot'. The boot time took a little longer than normal but once rebooted all my apps were in place, almost everything worked normally, immediately.
Some of the Google apps (including the Smartisan Mail and Calendar apps which I have linked to a Google Account) failed to sync which concerned me for a while. I simply deleted my Google account from the 'phone and then set up the account again and my Email, Contacts and Calendar all returned.
I did not wipe the cache, return to factory settings or anything else as I was hoping not to have to re-install all my apps and accounts one by one again if I could help it. As the underlying "Android" OS is still V7 between the V4 and V6 Smartisan OS versions, I hoped this wouldn't be needed. Perhaps other people won't be so lucky.
I'd already ordered a replacement 'phone so if I'd bricked the Smartisan, I'd be upset, but not I wouldn't be without a 'phone.
I would suggest you back up everything important to you, before trying this downgrade as it is possible you will be left with a totally non-working 'phone.
I do still really like the 'phone. If reinstalling a previous operating system fails to cure the problem of the excessive battery consumption I shall be really sorry.
One of the previous updates to the system added a very effective Face Unlock feature. It is possible that this isn't very secure, I have no way to tell, but it works reliably (unless the light is coming from behind me) and I've not found a way of fooling using pictures, photographs or other people.
First of all thanx to mkstevo for opening this topic. I own three Nut Pro phones and they really are wonderful devices. My story is a bit more complicated so maybe it will help someone. I gave a red Nut Pro 4/64 to my girlfirend. It was updated to the latest Smartisan OS OTA (6.X). After only a few days the phone restarted by itself and displayed only Smartisan logo. If you connected it to pc, red notification blinked for a few times (never a good sign).
With my experience with flashing i sensed the phone didn't have a hardware error but it was connected with sw. And also the thought you could never actually brick Snapdragon phones to the point of no return kept me optimistic.
I could get into recovery but couldn't load a rom onto my internal storage. The sd card and OTG usb drive were not recognized (no matter how i formatted them). I could only use adb sideload which was working but the end result was always 0. SO no progress.
It is really hard to find any info or rom about this phone, but unbrick guides are virtually non existent. After hours of Google translate I found a link on a russian site to this rom which should be QFIL flashable (pass: 5pn2) After downloading it for 2 days a lot of captchas and jdownloader sessions i got the rom from baidu.
Next challenge was to put the Nut Pro into EDL (i already had a edl cable prepared). It turns out you should press volume+, volume- and edl button when starting the device and when Smartisan logo appears - you should let them all go. The device starts blinking red constantly and you have Qualcomm Qloader 9008 in the device manager.
After that i loaded the firehouse and xml files and the flashing actually proceeded to the end with success. But the phone still didn't boot up but rather went straight into Smartisan recovery. Something told me to try and "adb sideload" one last time. Not really expecting anything I took the oldest rom i could find (3.6) and sideloaded it and this time adb sideload said success and 1. And to my surprise the device booted up normally.
I do not know what caused the crash. Maybe it was an incompatibility with some app or just a bug in the latest version of Smartisan OS. After 2 weeks of use we couldn't recreate the problem. Other 2 devices are also running fine. EDL flashing obviously reached the partitions that were messed up and couldn't be repaired otherwise.
SO if you ever run into a problem, this is probably the only source you can find about this phone. And it's a great phone, a joy to use and something totally different software wise. There are newer and better Smartisans out, but this one is fairly cheap, has a great screen, great battery, solid camera and is build like nothing on the market.
p.s.
if anybody has a hard time finding roms on bbs.smartisan or on their official site, here is a collection of Nut Pro roms.
Please send link again
The link is broken, smartisan nut pro firmware