Battery drain since about 17.feb - HTC 10 Questions & Answers

Around 17.Feb my phone developed a ridiculous battery drain with no apparent reason, prior to that I got 2-3 days battery life, now I am lucky if it lasts overnight (no use, approx 9h). Phone is warm to the touch all the time. Funny thing is a friend's samsung galaxy or note, not sure developed the same issue at approx the same time, so I am guessing, a bad app update, just don't know which. Anybody else experiencing the same issue? I am running stock Oreo btw.

I have the same issue, but for a bit longer. System is eating the battery. It seems that HTC Checkin Service and and HTC Function Test a using massive amounts of battery - 300%+ is recorded.

If you have still warranty then just send it to warranty. The battery of the HTC 10 is covered in the warranty. I've sent mine to warranty and they are replacing the battery now.

I was about to take it for a warranty repair, but the phone apparently fixed itself... Battery life back to normal without me doing anything.

Ok so I took my phone into a shop to get the battery replaced but when I went to collect it they hadn't replaced it because of a small crack in the screen and they thought they may have to replace that as well - too much money at the moment so took it home. Now the battery has dropped like 2% in 3 hours and says it has 10 hours left. Think I scared it back into life, probably afraid of being opened up...

Related

[Q] Terrible Battery Life - Hardware Fault?

I've had my new desire z about 2 weeks now, and am utterly dissapointed by a frankly dreadful battery life.
It's my second DZ, given the original was nicked, but (kicks self) wasn't insured, so was purchased from a supplier that shipped my phone from Hong Kong (I live in UK, and the new phone is an identical model, except for a slight difference in key layout - A2727 I think is model number)
The original phone would give me over two days life with very low use, which i considered to be fair for a decent smart phone.
The new phone barely gives me 10 hours with no use. I've done a couple of tests - unplugged it at 2am, but 8am it's at 30% or lower. This was done with all data connections turned off.
If i leave the new phone to go dead then that's it - it won't charge. The only way i've found to get juice back into the battery is to hold it in my old touch-pro 2 until it's charged enough to charge from the desire.
Last night was the clincher. I've gone out with some friends to the pub. I had a conversation over it, and checked my battery life - 42%. As a last dith effort i factory reset the phone at that point to rule out a mischevious app, and checked - 39%
Within 2 hours, and with no use at all that was down at 8%. In order to avoid the charge issue i cut my losses and turned it off at that point. Once home (oh, about 4 hours later maybe) I was unable to turn it back on. I then left it plugged in overnight, and was still unable to turn it on this morning until i'd done my cross-phone charging trick.
I'm now entirely convinced there's some form of hardware issue at fault here, so i'm wondering if anyone else has had the same problem with this phone before? I see lots of thread regarding poor battery life, but most seem to be solved by turning data off or some rouge app, neither of which are an issue in this case. Also, any hints for making my life easier when I phone HTC tomorrow? I've read elsewhere their support might not be all it should be.
Thanks in advance for any help! I've ready to pull my hair out as what is a fantastic phone otherwise has been completely ruined by this battery issue.
I think you should get a new battery to rule out that the battery itself isn't a problem. I had similar issues with my G1 a while back and it solved a lot of wierd, seemingly unrelated problems. Batteries are pretty cheap online, $15 or so and some are free shipping.
The way that I figured out my battery was toast was by comparing it to other batteries. it had a bulge in the center where it should have been flat. Fingers crossed it isn't hardware.
had already tried a diff battery (did you know you can chew a corner off a touch pro 2 battery and make it fit??) Which i know worked fine in the old nicked dz and imo as i was getting same issue ruled out battery problem.
anyway... phone has now been returned and i'm waiting 2-3 weeks to get it repaired under warranty (though am hoping for complete replacement obviously)
Chewing on batteries has got to get you extra xda brownie points. I'll remember that
Sent from my T-Mobile G2 using XDA App
I'd like to think there was some techincal or engineering skill in there somewhere.
but it was mostly "Well, apart form this nugget of plastic they're the same shape..."
I'm having the exact same problem... When you take you shutdown to recharge a dead battery, does it sometimes try to turn back on? I left my apartment like 30m ago with 100% battery, and I'm at 84% and declining. There's nothing running. And I've replaced the battery, same issue.
I think I might just RMA this one.. seems like an engineering issues.
Edit: I'm the 40 seconds it took me to type this, battery dropped to 82%.
Wanted to bump this post. I've since wiped / reloaded and wiped battery stats. It's still jacked. I think it's an internal electrical thing. Reason is: I'll power down to take the battery out. When I put the other one in, it'll turn back on. Or if I power down to charge, it'll turn back on - plugged in or not. I don't want to deal with the RMA process again, but I think it's my only choice. I've taken two phone calls this AM @ 100%, and it's at 96% now. Drives me insane. Ugh... I'll call TMO. Anyone know if the replacements are still rootable?
So... I had my phone replaced, and it's still doing the horrid battery thing. Flashed CM 7.1 RC3 or w/e the latest is, cycled one battery - and it drops like a stone. I have two chargers (one at work, one at home) and they both charge the phone up to 100%. But it's still losing battery life quicker than I'd like. I used to be able to get a good 18 hours out of this phone. Even with a new battery and a new phone, it's acting up. I'll try to flash an older ROM and see if it's the same thing. I updated to #130 nightly from 7/10. We'll see how it lasts today. But I do remember I had horrible luck with CM's ROM's on my G1. Battery would just drain for no reason. The main process taking up the most battery life is "Cell standby" so I changed to the latest radio - and it still drops. OP - have you figured out your problem? I've removed a ton of apps, and it's still messing up. I listen to music for... 45m in the AM, and I get down to 54%. I've formatted my SD Card as well.. it's driving me insane.
I just flashed CM 7.1 a few days ago and while the ROM is great, it does seem to be a litter harder on my battery than 6.1 was. With light/moderate usage yesterday, I got about 16 hours and that was running the battery almost completely dead. With heavy usage, I get about 10 hours and need a bump charge in the afternoon.
You might want to look into getting a Mugen 1800mah battery. You can get them on Ebay from 35-40 dollars. The seller 'nakedcellphone' is based out of Southern California and another user has confirmed ordering from them and getting a legitimate battery (lots of fakes on Ebay). Either that, or carry a charger with you...
Have you tried using Watchdog to see if there are any 'rogue' apps that are causing the drain by running in the background? What about going to spare parts > battery history > Partial Wake usage? There it will show apps that are draining your battery when you're not 'actively' using your phone. For me, the Android System is the highest drain in that menu. Good luck! Hope some of this helps!
I just checked spare parts, and there's nothing too odd in there. Just my music app. And I've changed that too - thought Winamp was killing me. I'll check Watchdog. This is a brand new OEM battery along with an RMA'd G2. It has to be the OS / Radio or something. I've stripped like every non-essential app too.

Another battery query

Hi
HTC wildfire, standard android 2.2.1
Due to the battery not lasting to my route destination (30 mins) I bought a bigger battery for it - 3500
I am not happy that I cannot use the phone for more than 30 mins without losing over half battery
by using I mean, internet, the odd email check etc
I charged the new battery overnight min 15 hours, no green light, approx 80% charge
I have just placed igo8 on, put the phone in the window with gps on and have just got into amber after 50-60 mins
HTC say they will pick the phone up and see if it can be repaired/replaced with the usual - if it hasnt had water ingress or obvious damage
the phone is about 6 months old, is 2nd hand (to me) and hopefully they will sort out the problem without charge but I think this is a big if.
1 hour with gps on, phone in window, no sim, 60 mins on extended battery
is this to be expected on a normal phone ?
ps. have done the usual apps off, vbrate off, 3g off, low backlight etc etc
There is still no confirmation of what causes this. For a few people who sent it to HTC, they said the "chipset" is faulty and has to be changed (Which costs as much as buying a new phone).
http://forum.xda-developers.com/showthread.php?t=1236844
Thanks for the reply.
So this is a common fault?
I have contacted HTC and they say they will have the phone picked up for repair, I assume at their expense as long as as they say it hasnt had water on it
It seems to be one. Browsing over the forums, it's definitely more than an isolated issue. Initially, it was thought that it was one of the consequences of rooting, but it isn't.

If your battery drains fast, charges slow, and top left corner of phone is hot...

Quick story that may help some other people:
I bought my Verizon Galaxy Nexus used on Craigslist. It was a good deal. Right away I bought the extended OEM battery as well as the Seidio extended battery. The first thing I noticed was that battery drain was unusually fast. I'm no noob to Android phones, and a few of my prior phones had bad reps for battery life (HTC Incredible, Samsung Nexus S, HTC Thunderbolt), but this was something special. For the first time in my life I felt the need to use Juice Defender, and that was only marginally helpful.
I never minded with the other phones because I would use the largest battery available, charge on my 40 min commute to work, charge on the commute home, and everything would be fine. The problem with the Galaxy Nexus is that not only would it drain fast. It would take unusually long to charge, espcially when using during a charge.
The next thing I noticed was that the phone was getting very hot, especially in the top left corner, even when it wasn't doing much. Turning off LTE seemed to help but not much. After a couple months of use, trying ROM after ROM, kernel after kernel, reverting to stock, etc, things took a turn for the worse. I would go to sleep with a pretty good charge and wake up the next morning with a dead battery. Sometimes the battery was so dead it wouldn't even take a charge.
I called Samsung, and they were very responsive. Even though I wasn't the original owner and had no proof of purchase, they paid shipping both ways and had my phone repaired and back in my hands within a week. The paperwork that came with the repaired phone just said that a "component" had been "replaced". I called and asked them which component was replaced, but they couldn't give me any more details than that.
My repaired phone gets warm sometimes, even very warm, but I haven't noticed that hot upper left corner. Meanwhile, the battery life is night and day better than it has ever been. I can get through the day fine with the Samsung OEM extended battery, and the Seidio lasts damn long like it should but never did. The batteries now charge much faster as well. I can finally enjoy this phone like it's supposed to be enjoyed, and I have no more thoughts about upgrading some time soon.
Maybe Samsung just has amazing customer service, but the speed with which they handled this as a warranty repair makes me wonder if this is a known issue on their end. In Googling for a solution to my problems, I came across other reports of people who found their battery suddenly dead, unable to take a charge.
Here's my advice: If your battery life is atrocious - and I mean atrocious even with the screen pretty dim, no accounts syncing, LTE disabled, factory stock with no apps installed...
and you find your Galaxy Nexus taking a long time to charge (using the OEM charging cable)...
and your G-Nex gets super hot in the upper left corner even when it isn't doing anything...
then try sending it in for a warranty repair. The phone I bought on Craigslist was defective, and after struggling with it for months, all it took was a one week repair and I'm 100% content. It's a completely different phone.
:good: glad you got it fixed
I've had the exact same issue recently, phone would get extremely hot especially with the screen on. Never had it not charge, but it would never stay at 100% very long while charging. Screen on time was pathetic and usually not much more than about 30 minutes.
Today, I decided on a whim to completely drain off my battery, phone wouldn't even turn on when I was done. Recharged to full with it off and it's running cool as a cucumber. 7.5 hours since I took it off charge and an hour of screen on with a bit of streaming over LTE and I'm still at 53% battery (whether that's good or not is questionable, but it's a massive improvement for me.)
Am I positive that's what fixed my phone? No, not at all. If it starts acting up again I'll probably talk to Sammy about a replacement, but for now I'm happy.
Marisa said:
Today, I decided on a whim to completely drain off my battery, phone wouldn't even turn on when I was done. Recharged to full with it off and it's running cool as a cucumber. 7.5 hours since I took it off charge and an hour of screen on with a bit of streaming over LTE and I'm still at 53% battery (whether that's good or not is questionable, but it's a massive improvement for me.)
.
Click to expand...
Click to collapse
that's kinda bit questionable still. just an hour of screen time and almost half of battery means there's still a huge space for improvement
Almost half of that was streaming on LTE and in general being an attempt at eating battery and causing the heat issue to come back. Coupled with the fact that I live in the boonies and my signal is never stellar, I'm fairly happy with the time.
Marisa said:
Almost half of that was streaming on LTE and in general being an attempt at eating battery and causing the heat issue to come back. Coupled with the fact that I live in the boonies and my signal is never stellar, I'm fairly happy with the time.
Click to expand...
Click to collapse
Good to know
Totally different outcome for me...
I had the exact same issue; slow charging, horrible battery life (even after a new battery and a factory reset). After two weeks without my phone, today I got it back. Not only did I get the same phone back (based on the serial number) I got the *same battery* back. This was also the result of a "replaced component" (which no one could tell me what it was).
edit: I should add, I bought this phone new from Google directly. It worked great from May until September when this problem suddenly started happening. Prior to September, I could easily get 2 days out of a charge with my typical usage. After it broke, I was lucky to get 8 hours, even while the phone was ~80% idle. You can see in the screen shot that the phone was burning around 8.8% an hour even while completely idle. I mentioned all this to the person who created the service request, but obviously that didn't make a difference.
Code:
*10/24/2012//19:41:03//0001773863//Telephone//ASC*
10/24/2012 6:39 PM-Hersel Martinez: The unit is shipped.
*10/24/2012//19:40:56//0001773863//Telephone//ASC*
10/24/2012 6:39 PM-Hersel Martinez: No hold amount
*10/24/2012//19:05:24//0001773863//Telephone//ASC*
10/24/2012 6:05 PM-Martha Munoz: QC Pass.
*10/24/2012//18:19:04//0001773863//Telephone//ASC*
10/24/2012 5:18 PM-Jesus Falcon: The unit has left the technician. SOLUTION: Replaced Component
*10/22/2012//09:21:33//0001773863//Telephone//ASC*
10/22/2012 8:20 AM-Khatie Rodrigez: Accessory: BATTERY
*10/22/2012//09:21:31//0001773863//Telephone//ASC*
10/22/2012 8:20 AM-Khatie Rodrigez: The unit has been received. Pack Condition: Fair Packaging (Box & Cushion)
I'm so disappointed, but I'm not even sure where to start. I will not go without my phone for another two weeks. I'm going to call tomorrow and see what they'll do, but for now I'm more than a little pissed off.
I'm on my third GN and they've all had this problem I replaced the first 2 directly from Sprint. Pretty fed up with the phone. Friends of mine have this phone and don't have any issues at all... what are the odds that I were to get 3 defective phones in a row?
I'd consider going through Samsung for warranty, but I can't go without a phone for up to 2 weeks.
Sorry you two have had such a bad experience. My replacement Nexus continues to be terrific. While my Nexus was in the shop, I used my old phone (Thunderbolt) and enjoyed the change during that time.
Sent from my Galaxy Nexus
Samsung tech sux.. i had the samsung captivate glide sent it in 2 times and they have yet to fix the prob.. the first time i sent it in they replace the main board, and when they put it back together they drove a screw up through the keyboard.. and still sent it to me like that.. the second time i sent it back, i mentioned what they did to my phone, they said they would fix it but they didnt..
Samsung is the worst.. bla bla bla
Hopefully i dnt have probs with my nexus. Ive only had it 2 weeks though.. so we'll see
Sent from my Galaxy Nexus using Tapatalk 2
I read your story but immediately figured out the problem. If you charge the phone only on the car charger, you'll have problems. Most of the time it affects the battery though
Sent from my Galaxy Nexus using xda app-developers app
matistight said:
I read your story but immediately figured out the problem. If you charge the phone only on the car charger, you'll have problems. Most of the time it affects the battery though
Sent from my Galaxy Nexus using xda app-developers app
Click to expand...
Click to collapse
At no time was I charging only on the car charger with this phone.
Sent from my Galaxy Nexus using Tapatalk 2
matistight said:
I read your story but immediately figured out the problem. If you charge the phone only on the car charger, you'll have problems. Most of the time it affects the battery though
Sent from my Galaxy Nexus using xda app-developers app
Click to expand...
Click to collapse
I too never used a car charger, I don't even own one.
phone number?
I too am having problems with my galaxy nexus, its burning threw battery almost one or two percent every 2 minutes, even while phone is on idle, is there a number for Samsung you can provide that I can call to see if I can fix this problem?

Battery Sudden Drops

Dear all,
Recently my Note is facing a weird problem. While my son is playing a game, the battery drops 20-30% in 10 minutes. If I shut down the tablet and re-power then the battery goes to normal again.
In the battery stats I can see a huge drop during game usage and then up again on reboot.
I performed a factory reset but the same happens....
I flashed the Kit Kat via Odin.... but the same
Any ideas?
Drain the battery down to below 5% then charge it to 100 and it should be fine. It happened to me once and after a full charge after a full drain it never did it again
Sent from my SM-G900T using Tapatalk
toyanucci said:
Drain the battery down to below 5% then charge it to 100 and it should be fine. It happened to me once and after a full charge after a full drain it never did it again
Sent from my SM-G900T using Tapatalk
Click to expand...
Click to collapse
This is what worries me.
I drained the battery and charged it fully powered off. It did it again. I drained the battery and charged it fully powered on. It did it again.
If I'm using it for browsing, papyrus, images etc its fine. This happens only in games and when i reboot the battery percentage is ok again.
strange....
STELIOSFAN said:
This is what worries me.
I drained the battery and charged it fully powered off. It did it again. I drained the battery and charged it fully powered on. It did it again.
If I'm using it for browsing, papyrus, images etc its fine. This happens only in games and when i reboot the battery percentage is ok again.
strange....
Click to expand...
Click to collapse
I had the exact same problem as you are describing but additionally, my overall battery life wasn't lasting as long as it should either. I ended up sending it to Samsung's repair center to get fixed. I'm not sure what they did but some other people on the forums suggested it was a motherboard issue.
So the capacity of the battery seemed just fine but the readings were crazy (dropping from 50 to 5 in minutes and then on reboot back on 50).
After 2-3 full cycles of charging nothing changed. Flashed fw nothing changed. Went to Samsung service and they just informed me that they changed the battery and now performing final checks.
Hope this will solve the issue. I'm too lucky that I am in the "6 months warranty" window for battery...
How does one go about sending it into Samsung? After getting it back, did you see a significant change?
I've been debating doing this but wasn't sure how to go about it.
I haven't got it back yet. They just called me and they said that apart from the battery, they need to change another part (the telephone operator didn't know which part) and I'm going to receive it tomorrow.
So I'll let you know once I receive it.
STELIOSFAN said:
Dear all,
Recently my Note is facing a weird problem. While my son is playing a game, the battery drops 20-30% in 10 minutes. If I shut down the tablet and re-power then the battery goes to normal again.
In the battery stats I can see a huge drop during game usage and then up again on reboot.
I performed a factory reset but the same happens....
I flashed the Kit Kat via Odin.... but the same
Any ideas?
Click to expand...
Click to collapse
Did you fix the problem ? I have the same problem and i don't know how to fix it. (i am with 4.3 not rooted).
Rupar4o said:
Did you fix the problem ? I have the same problem and i don't know how to fix it. (i am with 4.3 not rooted).
Click to expand...
Click to collapse
After trying everything (flashing different roms via odin, factory reset, full battery cycles etc) the problem never went away.
Went to Samsung service. They checked the battery and had to replace it.... within the warranty.
Same issue here. Just got an email saying its fixed. They changed the charging port and lcd. Weird that they replaced the lcd.
Well I got it back. Seems they broke the s pen function when taking it out or putting in. The tablet thinks it's always out of its slot. I guess another 2 weeks without this thing. What a pain in the ass. Times like this makes me wish I bought an ipad where I could just walk into the store and get it fixed that day.
I had the same problem. I sent it back on Monday and got it back 7 days later. They did not say what they changed, but now everything is working fine. I even got a new usb cable and a magnetic Germany flag
I sent mine in for an overheating problem and they changed the charging port and gave me a new cable. I initially also had the random drops in battery but seems to be better now.. They said bad voltage going to charging the battery or something. Still have overheating so gotta send it in again?
Sent from my SM-P600 using XDA Premium 4 mobile app
So guys did you get it fixed? I have exactly the same problem. I have sent it to fix at the sam service - they changed the charging port, but it didn't help anything. 1,5 years of normal usage and now I can pretty much throw it into the toilet. God damn POS!
Galaxy Note 10.1 2014 battery drops
Hello all,
Just wanted to inform you all that I have been experiencing these battery drops (yesterday from 93% to a mere 5% in a matter of minutes) for a very long time now. I am running under the latest 4.4.2 stock firmware.
Also, battery life is way below par (understatement !), where the Note sometimes drops to around or below 5% (the magic number below which the screen starts to dim pretty dramatically and there's no way to influence that)
Funny thing is that after the battery drops to below 5% or even 1 or 2%, it's still possible to use the tablet for quite a number of hours afterwards, which suggests it may be something with the logic estimating/determining the remaining battery capacity, rather than the battery itself....)
Now I've tried draining the battery and fully recharging it multiple times/ resetting the stats using free apps / revert to factory settings etc.
All to no avail unfortunately, this problem simply keeps coming back.
(By the way: Apart from the battery and battery life, the Note is an excellent device, and delivers as promised.
Please also note that charging it through the microUSB cable is also simple, stable and relatively fast, unless you compare it of course to my all new Samsung Galaxy Note 4, which has a superior fast charge mode and offers the highest possible battery-life at this moment and easily beats any other smartphone (including the usual suspects from that Cupertino-based firm of which I can't force my mind to remember the name of.....) in this price-quality and performance category )
As for warranty:
Battery is no longer under warranty, the device itself is.
As such, I will now get the battery replaced by a new Samsung OEM-battery first, and see if that resolves the issue.
If it doesn't help, I will send it in for repair for Samsung.
I will keep you all informed on the resolution and cause.
Likewise, if there's anyone that has gotten to the root cause of this issue, please let me / let us know
Some users reported some 'magic part' OTHER than the battery itself (motherboard / charging circuit or even the lcd ??) having been replaced by Samsung after sending it in for repair.
That information could be very valuable to us all in trying to get Samsung to resolve the issue, so I would really appreciate it if someone would share this info in this thread.
Hey I know that there hasn't been much activity on this particular thread, but i too have been experiencing this problem for over a year now. I sent it into samsung twice and it still never fixed the issue and by the time i was going to send it in the 3rd time it was out of warranty. I personally removed the back cover and unplugged the battery for a while and that did not help. I have tried flashing different ROMS and kernels to no avail until last week. I flashed Temasek's Unofficial Build found here http://forum.xda-developers.com/gal...t/lt03wifi-temaseks-unofficial-build-t2980604 and after 3 full power cycles i have not had a single random drop yet i even managed to go 3 days with 6 hours of screen on time which is a record for me with this device. Not sure if it will help everyone but this seems to have solved my problem and i am thrilled! Also (as embarrassing as it is) i played 2.5 hours of Clash of Clans straight without a single random drop either.
I am beginning to have the issue as well on my P605v. Has there been any progress with your battery replacement? @mroset
KwestJones said:
I am beginning to have the issue as well on my P605v. Has there been any progress with your battery replacement? @mroset
Click to expand...
Click to collapse
Hello KwestJones,
I've successfully replaced the battery in the Note 10.1 2014, and it has improved things. With a little care, this is easy to do. Just removing the battery connector is a bit typical, you need to lift it carefully and slightly to remove it.
The result is not as drastic of an improvement as I would like to have seen, but at least the sudden drops in battery capacity percentage seem to be under control now.
I am doing a video test now, and will see how it behaves and let you know.
BR,
Maarten
Very curious to hear if replacing the battery corrected this issue. I've been experiencing this same battery drop issue for 2 or 3 months and the unit is well outside of warranty. Hoping there's a simpler fix, but willing to replace the battery if that will work since the tablet itself is still a great unit.
Complete factory reset should clear the Android Coulometer's data base or learning algorithm. Just clearing options of Battery Monitor Widget for rooted devices won't help. There are some other apps, which seem to help if the charge level never reaches 100%, a related, but not identical problem.
I have an old tablet suffering from this, with a tweaked custom rom, and i didn't want to clear and setup that completely. The algorithm or database is "learning" again, and the capacity jumps have become fewer and smaller over the last months. It should depend on how long the device was used and never reset before the incident. In my case over a year.
Itvs much like my cars fuel calculator, which won't work correctly during traffic light stops. Right after starting the engine, fuel consumption can raise several liters/h, when the car don't drive, as it uses the last sampled value(every 30 meters). And you need several kilometers to drive to have these levels drop to realistic ones again. While after a long driving distance, a traffic light stop will hardly have an influence.

[Q] Weird battery issue

Hey guys, just got the phone on Saturday. It's been awesome until today. I noticed it has been draining super fast. I put it on the charger and it would not charge past 89%, and at 89% it said there was 1m left until full. I turned off the phone and let it charge to 100%, but when I turned it on it almost immediately dropped to 90%.
What could be the issue? Do you think a simple factory reset could fix it, or should I take the phone back to Best Buy for a new one?
Edit: using the corded charger that came with the phone
This just started happening to me as well.
My phone will say fully charged, and when I unplug it will immediately drop to ~91-93%. Not sure if it's a faulty battery or what not, as I too have been using the wireless charger and block given to me with the phone.
I'm going to Best Buy during my lunch today to see if they have any idea and will update if there's any useful news.
that is weird. I haven't had the issue on mine, though I only charge with a USB cable (I don't have a wireless pad). From my rooting days, there is a battery config file that remembers things like battery charging history, so a factory reset might be useful, though it's a painful process to get a phone back up and customized fully after a reset.
Hopefully best buy has a better answer...though it might be as simple as replacing the phone, to which a factory reset might have been easier...
Anchor - how is the battery life on your phone?
I think my battery might be a defective one as I can barely get through half of a day with 1 1/2 hours of SOT - and that includes taking several steps to try to maximize battery life.
Just a quick update:
Stopped by Best Buy today and talked to a surprisingly knowledgable Samsung person. He said I'm the second person with an issue like this and believes it's a faulty battery, so they're going to give me a new phone.
To my knowledge this is the only explanation as my battery was lasting half a day.
Same here... I just got this phone yesterday and the battery drains very quick. I will return it and get the htc M9.
millsmillsmills said:
Just a quick update:
Stopped by Best Buy today and talked to a surprisingly knowledgable Samsung person. He said I'm the second person with an issue like this and believes it's a faulty battery, so they're going to give me a new phone.
To my knowledge this is the only explanation as my battery was lasting half a day.
Click to expand...
Click to collapse
Final Update: Battery has been much much better on the new phone. Previously I'd be around 50% by lunchtime and today I'm at 85% with nearly the exact same use.
what was your usge in your previous phone?
Sent from my SM-G920P using XDA Free mobile app

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