Hello friend, i bought a new m9 and when i activate data mobile i have only 3g , i tryed factory reset, to setup my network,
I rooted my phone, installed custom room.. still no change.. anyone can know why ?
Well maybe you dont have great 4g signal in your area? Or change apn.
StyL3sX said:
Hello friend, i bought a new m9 and when i activate data mobile i have only 3g , i tryed factory reset, to setup my network,
I rooted my phone, installed custom room.. still no change.. anyone can know why ?
Click to expand...
Click to collapse
As stated already , the signal could be weak in your area. Type in the dialer key pad ##3282# and you can also look to make sure all the bands are enabled on your device. I don't see why they wouldn't be though. A handful of users have stated bad connectivity with the M9, but that's on the sprint network I have been reading about.
at ##3282# it say only OK.. nothing about enable bands and i tryed sim of my friend (vodafone 4g) he have m8 and 4g working... on my m9 doesnt..
StyL3sX said:
at ##3282# it say only OK.. nothing about enable bands and i tryed sim of my friend (vodafone 4g) he have m8 and 4g working... on my m9 doesnt..
Click to expand...
Click to collapse
I have same problem with my M9+. In Manchester Area UK
I had perfect 4G with my old M8 but with new phone only 3G!!
Let me know if you get any answers. HTC and Vodafone couldnt help me either.
Check access point names, make sure only one is listed and selected.
Go to networks and search for network, click automatic.
Open the connectivity selection and make sure that the scalable option is chosen (2g/3g/4g)
Are you using one Base with the wrong firmware? Make sure they match up.
Find a friend on the same network or shared network and see if they have 4g in your location.
Test the sim in another phone.
Call network to check for issues in your area and or if there is an error against your account, may need a new sim if that one is old.
Test in major parts of the city center next time you're shopping..
Perform a speed test to see what speed you're actually getting, hspa is up to 20mb, 4g AFAIK is around 60mb, I've had 48 before. Anything over 20 could be considered 4g, you will very very rarely see a 3G tariff go over 19mb, which is the most I've ever seen.
Good luck.
StyL3sX said:
Hello friend, i bought a new m9 and when i activate data mobile i have only 3g , i tryed factory reset, to setup my network,
I rooted my phone, installed custom room.. still no change.. anyone can know why ?
Click to expand...
Click to collapse
I have the same issue with the M9. Couldn't find an answer for this problem. Even tried opening lte bands as listed here but no luck.
The thing is that I used to get LTE where I am now, went on long holiday and can't get it to work again so no idea what's up.
Jhonys said:
I have the same issue with the M9. Couldn't find an answer for this problem. Even tried opening lte bands as listed here but no luck.
The thing is that I used to get LTE where I am now, went on long holiday and can't get it to work again so no idea what's up.
Click to expand...
Click to collapse
That's a network issue, get a new sim and speak with your provider. Try the things I listed too
dladz said:
That's a network issue, get a new sim and speak with your provider. Try the things I listed too
Click to expand...
Click to collapse
I tried my sim with my wife's iphone and i got 4g without any problem. It's not a sim issue. Whatever the problem is, it's with the device (hardware, software, settings). I remember it also took me a few weeks after getting the M9 to get a 4g signal, but then one day it just appeared so there's that to add to the mystery.
Jhonys said:
I tried my sim with my wife's iphone and i got 4g without any problem. It's not a sim issue. Whatever the problem is, it's with the device (hardware, software, settings). I remember it also took me a few weeks after getting the M9 to get a 4g signal, but then one day it just appeared so there's that to add to the mystery.
Click to expand...
Click to collapse
Reset your network settings mate, set to manual then back to automatic.
Make sure you actually catch the network on manual first before manual. You will find it, it's just a case of going through the motions.
Also click menu, reset to defaults in access point names.
dladz said:
Reset your network settings mate, set to manual then back to automatic.
Make sure you actually catch the network on manual first before manual. You will find it, it's just a case of going through the motions.
Also click menu, reset to defaults in access point names.
Click to expand...
Click to collapse
1. How do you "reset network settings"?
2. set to manual - you mean in 'Network operators' menu select 'Search networks', select my network, then go back and selecting 'Select automatically'?
3. What do you mean "just a case of going through the motions"?
4. Should I reset APN at the last step or at the beginning?
I'm trying to understand your steps as clearly as i possible can because this no 4g issue took a lot of time and effort from me and it still doesn't work. Any help is very much appreciated.
Jhonys said:
1. How do you "reset network settings"?
2. set to manual - you mean in 'Network operators' menu select 'Search networks', select my network, then go back and selecting 'Select automatically'?
3. What do you mean "just a case of going through the motions"?
4. Should I reset APN at the last step or at the beginning?
I'm trying to understand your steps as clearly as i possible can because this no 4g issue took a lot of time and effort from me and it still doesn't work. Any help is very much appreciated.
Click to expand...
Click to collapse
I am trying to help you.
There are no steps it's just a case of trying everything to do with the network. If what you say is true and you've literally just had this issue occur out of the blue then it has to be a difference on the handset, especially seeing as you have tested the sim in another phone and it works.
Reset to default is with apn, doesn't matter when you do this just reset them, make sure it's checked and cycle mobile data on and off.
Clarify that your device is set to 2g/3g/4g within network mode (I believe it's called)
And I was referring to setting network selection to manual within mobile network settings, then choosing your network, then researching and selecting automatic.
The path is: settings / mobile data / network operators / search networks, wait for yours and select it, cycle mobile data (turn off then back on) if that doesn't work, switch back to automatic.
Reboot your phone after making changes, perform the full shut down method instead of the restart or power off methods, it's power and volume up AFAIK, hold for 10+ seconds, might be 15.
Going through the motions refers to checking anything and everything which influences the network, one of these setting will get it working..
Might be seen as overkill but a factory reset (if it's not been tried already) good luck.
dladz said:
I am trying to help you.
There are no steps it's just a case of trying everything to do with the network. If what you say is true and you've literally just had this issue occur out of the blue then it has to be a difference on the handset, especially seeing as you have tested the sim in another phone and it works.
Reset to default is with apn, doesn't matter when you do this just reset them, make sure it's checked and cycle mobile data on and off.
Clarify that your device is set to 2g/3g/4g within network mode (I believe it's called)
And I was referring to setting network selection to manual within mobile network settings, then choosing your network, then researching and selecting automatic.
The path is: settings / mobile data / network operators / search networks, wait for yours and select it, cycle mobile data (turn off then back on) if that doesn't work, switch back to automatic.
Reboot your phone after making changes, perform the full shut down method instead of the restart or power off methods, it's power and volume up AFAIK, hold for 10+ seconds, might be 15.
Going through the motions refers to checking anything and everything which influences the network, one of these setting will get it working..
Might be seen as overkill but a factory reset (if it's not been tried already) good luck.
Click to expand...
Click to collapse
I know you are trying to help me, and I very much appreciate it. Truly am.
I tried doing all the steps you listed, but no luck. Even tried at some point to force lte only in 4636 screen but that resulted in no signal at all. Trying to manually select a network in that setting only gives me the other 2 networks that work in the area but not vodafone which is what I use.
As a complete overkill I RUU earlier to the new 2.11.617 firmware without signing into my google account or restoring anything, and still no lte. What I did saw however, in the select network screen, was that next to my network, it said 2g/3g and next to the other 2 networks here it said 2g/3g/4g. Obliviously I can't select them as it's a vodafone simcard.
I added here SS from LTE discovery app while i was on 'lte only' mode. You can see signal is there but it cannot connect.
Any wild ideas or suggestions? I'm opened to try almost anything
Just out of interest, have you tried a different sim card? I know you said that your sim worked in another phone but I'd still be tempted to contact voda to get a new sim and to see if everything is set up on a network level, you may have to tell via that the issue is persistent in different phones or they may make you pay for it.
Also, might be something to do with the association between your phone and your sim. I once had a sim that blocked my missus, she could call me but I couldn't call her, no active diverts of any kind, I could call anyone and they could call me, got a new sim and it was sorted. Very strange, but anomalies like this do occur.
Have you got any mods or are you at stock at the moment? I know you said ruu. Oh and lol click thanks BTW.
dladz said:
Just out of interest, have you tried a different sim card? I know you said that your sim worked in another phone but I'd still be tempted to contact voda to get a new sim and to see if everything is set up on a network level, you may have to tell via that the issue is persistent in different phones or they may make you pay for it.
Also, might be something to do with the association between your phone and your sim. I once had a sim that blocked my missus, she could call me but I couldn't call her, no active diverts of any kind, I could call anyone and they could call me, got a new sim and it was sorted. Very strange, but anomalies like this do occur.
Have you got any mods or are you at stock at the moment? I know you said ruu. Oh and lol click thanks BTW.
Click to expand...
Click to collapse
Well the thing is that my wife's sim card in my phone only gets 3g. On her iPhone it's 4g. My sim card in my wife's iPhone gets 4g. On my phone only 3g so it seems like a very specific problem with my device.
Shortly after ruu I installed viper 3.5 without any mods..
Can it be that my device is somehow blocked by the network towers or something of that nature?
Maybe a hidden setting somewhere that blocking the phone's 4g capabilities? This is getting ridiculous..
Thanks for your help mate. Can't believe I forgot to press the thanks button [emoji2]
Sent from my HTC One M9 using Tapatalk
Jhonys said:
Well the thing is that my wife's sim card in my phone only gets 3g. On her iPhone it's 4g. My sim card in my wife's iPhone gets 4g. On my phone only 3g so it seems like a very specific problem with my device.
Shortly after ruu I installed viper 3.5 without any mods..
Can it be that my device is somehow blocked by the network towers or something of that nature?
Maybe a hidden setting somewhere that blocking the phone's 4g capabilities? This is getting ridiculous..
Thanks for your help mate. Can't believe I forgot to press the thanks button [emoji2]
Sent from my HTC One M9 using Tapatalk
Click to expand...
Click to collapse
No worries fella
If you've already tried another sim and it's still not happening, the firmware matches the rom, your sim works in other phones with 4g. Then I'm really not sure mate..
Give Lee droid a whirl that's what I'm using at the moment.. A simple but great rom..
I'm pretty much out of ideas now, if all of the above has been checked then it's something that I'm not aware of.. Sorry mate..
for the record it is a weird one, something should have got it working by now..
---------- Post added at 12:58 AM ---------- Previous post was at 12:56 AM ----------
Are you in a position to be able to return the device? Just in case
dladz said:
No worries fella
If you've already tried another sim and it's still not happening, the firmware matches the rom, your sim works in other phones with 4g. Then I'm really not sure mate..
Give Lee droid a whirl that's what I'm using at the moment.. A simple but great rom..
I'm pretty much out of ideas now, if all of the above has been checked then it's something that I'm not aware of.. Sorry mate..
for the record it is a weird one, something should have got it working by now..
---------- Post added at 12:58 AM ---------- Previous post was at 12:56 AM ----------
Are you in a position to be able to return the device? Just in case
Click to expand...
Click to collapse
Thanks for the help mate.
I can't return the device as it was bought in the states and I live in Europe at the moment.
I think I will try to change my sim card for a new one just in case, and will change back to stock 2.11.617 for a couple of days to see if that can make any difference.
Will post an update if i will have one.
Jhonys said:
Thanks for the help mate.
I can't return the device as it was bought in the states and I live in Europe at the moment.
I think I will try to change my sim card for a new one just in case, and will change back to stock 2.11.617 for a couple of days to see if that can make any difference.
Will post an update if i will have one.
Click to expand...
Click to collapse
Good luck fella, hope it all works out for you. With it being bought in the states would the band frequency of the device make a difference? Just spitballing there. Good luck..
dladz said:
Good luck fella, hope it all works out for you. With it being bought in the states would the band frequency of the device make a difference? Just spitballing there. Good luck..
Click to expand...
Click to collapse
Yes it would. He probably bought a cdma and has to have the correct bandwidths unlocked.
Sent from a stolen (and crap) HTC M9
shivadow said:
Yes it would. He probably bought a cdma and has to have the correct bandwidths unlocked.
Sent from a stolen (and crap) HTC M9
Click to expand...
Click to collapse
Then that would make sense.
Hello,
since I updated my OnePlus 3 to the newest Resurrection Remix I have problems with LTE/4g. If i activate Mobile Data, i only get EDGE with a low bandwidth. I called my Mobile Provider and they said, that in my area LTE is working perfect. I eject the SIM Card and placed it into another smartphone and after two sec. i get LTE/4g with a high bandwith. A factory reset, returning to Stock Rom, deleting the APNs didnt work either. Is there any soultion fo this issue?
Maybe I crashed my modem ? Is it possible to flash everything back to Stock ?
Thanks
type *#*#4636#*#* in your phone dialer, phone info, scroll down and set prefered network type to LTE only. you will be unable to call while in this mode so do not have it turned on. just test it if your 4g works
timrock7 said:
type *#*#4636#*#* in your phone dialer, phone info, scroll down and set prefered network type to LTE only. you will be unable to call while in this mode so do not have it turned on. just test it if your 4g works
Click to expand...
Click to collapse
Thanks for your answer
tried this, but nothing happend...
No 4g, only EDGE
tim.knerrich said:
Thanks for your answer
tried this, but nothing happend...
No 4g, only EDGE
Click to expand...
Click to collapse
well then your phone is broken or your service provider is messing up. but you already called them and they said that it was all ok on their side. so that means there is certainly something wrong with your phone
Well I searched first before asking this. I called Verizon because I have no data when on the phone. They said I had advanced calling, but removed it then added it again. Still no data while on the phone. They said I should have the option to turn it on and off under cellular networks, I do not have it. I then called google who said it should work but pushed the problem back to Verizon.
Anyone else have this problem? Verizon also said maybe it was because I bought the phone from google.
Try *#*#4636#*#* then phone information and see if VoLTE is provisioned. There is a toggle there for it. If it isn't, toggle it on then reboot and recheck settings - more - cellular networks and see if advanced calling is listed.
Sent from my BTV-W09 using Tapatalk
ahent said:
Try *#*#4636#*#* then phone information and see if VoLTE is provisioned. There is a toggle there for it. If it isn't, toggle it on then reboot and recheck settings - more - cellular networks and see if advanced calling is listed.
Sent from my BTV-W09 using Tapatalk
Click to expand...
Click to collapse
I had it with stock 7.1.1 but when I flashed DU rom I lost it. Even toggling it in *#*#4636#*#* doesn't enable it.
Flash a stock image and you will have it back...
Oh, you didn't say you had flashed DU, that's important info. Yup, flash stock it will return.
Sent from my Pixel XL using Tapatalk
I tried everything here and more. Nothing worked. I factory reset the phone and now its back. I was always stock and had not loaded anything on my phone. I did and still do have it unlocked but have done nothing else. I don't understand why it was not there. I am just happy it's back after reset.
I have been on the phone with google and Verizon for hours.All I have to say is I should have come to XDADev my real home. This is why this site and the users on this site ROCK!. Thank you ahent!!!
I purchased my s8 plus in Kuwait city from the Samsung store. Just got it on the the T-Mobile network and the Wi-Fi calling will not even show up as an option. This is a no go for me, so what options do i have? Hiw can this be fixed
YukonJoe said:
I purchased my s8 plus in Kuwait city from the Samsung store. Just got it on the the T-Mobile network and the Wi-Fi calling will not even show up as an option. This is a no go for me, so what options do i have? Hiw can this be fixed
Click to expand...
Click to collapse
i had a similar problem. after a software update was applied automatically, I lost wifi calling b/c my inserted SIM is not tmobile despite the device being unlocked. So, I inserted a tmobile sim and used ODIN to flash the latest stock firmware, and then i got wifi calling back. I'd test it first with a Tmobile sim (i bought one off ebay) and then restart the device. If that doesn't fix it, you may have to reflash stock firmware like I did.
jt1998 said:
i had a similar problem. after a software update was applied automatically, I lost wifi calling b/c my inserted SIM is not tmobile despite the device being unlocked. So, I inserted a tmobile sim and used ODIN to flash the latest stock firmware, and then i got wifi calling back. I'd test it first with a Tmobile sim (i bought one off ebay) and then restart the device. If that doesn't fix it, you may have to reflash stock firmware like I did.
Click to expand...
Click to collapse
I have a T-Mobile SIM installed right now, I've shut it off and restarted numerous times. I've never used ODIN nor flashed firmware. Where would I get the correct software to do this? Also, would it make a difference if my phone is an international dual SIM?
YukonJoe said:
I have a T-Mobile SIM installed right now, I've shut it off and restarted numerous times. I've never used ODIN nor flashed firmware. Where would I get the correct software to do this? Also, would it make a difference if my phone is an international dual SIM?
Click to expand...
Click to collapse
Software and instructions are here on xda in our device forum thread.
I'm unsure about your device. Dual sim intl version is definitely a different beast. You may want to ask in that forum... Sorry.
Sent from my SM-G955U using Tapatalk
YukonJoe said:
I have a T-Mobile SIM installed right now, I've shut it off and restarted numerous times. I've never used ODIN nor flashed firmware. Where would I get the correct software to do this? Also, would it make a difference if my phone is an international dual SIM?
Click to expand...
Click to collapse
I had a similar problem and couldn't even find the wi-fi calling option, let alone enable it. Here's how I fixed it: I enabled Bixby and updated it. Then I said "Hey Bixby, enable wi-fi calling..." and not only did Bixby enable it, she located the settings. The setting lives under "Call Settings" which isn't accessible in any other way than by using Bixby (at least from what I can see).
Now wi-fi calling is enabled and I now have a whole host of additional call settings available to me.
Hope this helps.
littlemixi13 said:
I had a similar problem and couldn't even find the wi-fi calling option, let alone enable it. Here's how I fixed it: I enabled Bixby and updated it. Then I said "Hey Bixby, enable wi-fi calling..." and not only did Bixby enable it, she located the settings. The setting lives under "Call Settings" which isn't accessible in any other way than by using Bixby (at least from what I can see).
Now wi-fi calling is enabled and I now have a whole host of additional call settings available to me.
Hope this helps.
Click to expand...
Click to collapse
What network and sim are you using?
Sent from my SM-G955U using Tapatalk
jt1998 said:
What network and sim are you using?
Sent from my SM-G955U using Tapatalk
Click to expand...
Click to collapse
I'm using a TMobile SIM on the TMobile network. The settings are stock Android (not TMobile) but they can only be accessed by using Bixby. They aren't found by browsing Settings or searching the phone.
I've made several successful WiFi calls since
Hey, I have a G5 that when it's on LTE/CDMA I cant make or receive phone calls, error: Mobile network is unavailable, if I switch the network mode to CDMA (3G) I'm able to make phone calls but I get no LTE speeds. I find it weird since I have another G5 and works fine. so far I have done:
hard reset
soft reset
factory reset from recovery mode
network reset
phone # reset
all system updates (PRL, Profile, Firmware, etc.)
mobile data is on, Airplane mode is off.
tried a different sim card
I spent days with the carrier and they reset everything and came to the conclusion that it was my phone. so I'm thinking its a hardware issue? so I was thinking about buying a new mobo for the phone but I want it to see if you have any other ideas. TIA.
LGLS992
Hardware version 1.0
Android 7.0
Soft V. LS992ZVF
Siniestro said:
Hey, I have a G5 that when it's on LTE/CDMA I cant make or receive phone calls, error: Mobile network is unavailable, if I switch the network mode to CDMA (3G) I'm able to make phone calls but I get no LTE speeds. I find it weird since I have another G5 and works fine. so far I have done:
hard reset
soft reset
factory reset from recovery mode
network reset
phone # reset
all system updates (PRL, Profile, Firmware, etc.)
mobile data is on, Airplane mode is off.
tried a different sim card
I spent days with the carrier and they reset everything and came to the conclusion that it was my phone. so I'm thinking its a hardware issue? so I was thinking about buying a new mobo for the phone but I want it to see if you have any other ideas. TIA.
LGLS992
Hardware version 1.0
Android 7.0
Soft V. LS992ZVF
Click to expand...
Click to collapse
Your using the phone on sprint right?
Sent from my iPhone using Tapatalk
hyelton said:
Your using the phone on sprint right?
Sent from my iPhone using Tapatalk
Click to expand...
Click to collapse
thank you for replying, yes its on the sprint network.
Siniestro said:
thank you for replying, yes its on the sprint network.
Click to expand...
Click to collapse
Do you have volte enabled in settings?
Sent from my SM-G970U1 using Tapatalk
hyelton said:
Do you have volte enabled in settings?
Sent from my SM-G970U1 using Tapatalk
Click to expand...
Click to collapse
I dont see it anywhere, how do I enable that? I only have wi-fi calling but I get unable to process your request - 1288.
Siniestro said:
I dont see it anywhere, how do I enable that? I only have wi-fi calling but I get unable to process your request - 1288.
Click to expand...
Click to collapse
If WiFi calling not working sounds like a provising issue on sprints side.
Sent from my iPhone using Tapatalk
how do I fix the provising issue? is that something I can fix on my own? TIA
Siniestro said:
how do I fix the provising issue? is that something I can fix on my own? TIA
Click to expand...
Click to collapse
That would be on sprints side so you’d have to call them
Sent from my iPhone using Tapatalk
hyelton said:
That would be on sprints side so you’d have to call them
Sent from my iPhone using Tapatalk
Click to expand...
Click to collapse
ok thank you all for the help