I have seen noticeable slowdown on my device after updating to the latest security patch January 5th on Android 8.1.0.Anyone else having the same problem?All apps seem to have slower startup time and inside the apps I see some lags.
yes me to i noticed that , slowdown and a lot of lags
Mine is flawless, no lags
Yes, I have. Boot takes about 5 times longer before widgets start to respond.
Yes very laggy, honestly thinking about moving back to a custom rom
Mine is not slow but if I say reboot it stucks on Google logo and nothing happens. I always have to shut down to boot properly. Only booting without any issue when connected to pc and saying fastboot reboot. Can't understand why, it's rooted and everything else is working properly.
Lagging and slowdown solved after factory reset
After I did a factory reset on my device it feels again pretty fast like before. Somehow a factory reset can solve almost anything!Maybe the problem was that I installed the OTA by sideloading.
Billys20 said:
After I did a factory reset on my device it feels again pretty fast like before. Somehow a factory reset can solve almost anything!Maybe the problem was that I installed the OTA by sideloading.
Click to expand...
Click to collapse
I sideloaded mines too and i started getting these lags, I'll try a factory reset also and see if it works also
It really sucks.
Yes, just terrible performance.
Maybe LG just heard about Apple and thought it's good idea to do same, to get us upgrading.
ThisIsSpartah said:
Maybe LG just heard about Apple and thought it's good idea to do same, to get us upgrading.
Click to expand...
Click to collapse
Google > Spectre or Meltdown (whichever you choose) > enter > read/watch
My nexus 5x, comes back from repair. Mainboard replacement and I upgraded it to android 8.1.0. It's fast. But it's not my phone anymore
Gesendet von meinem G8341 mit Tapatalk
Actually, without me doing anything, the phone has become a bit more responsive over the last day or so.
Not slow. But the battery is draining furiously fast.
Spent 3 hours last night doing factory reset, then a complete "flash-all.sh" of OPM3 with wipe, then reinstalling everything. Seems to be OK now.
My phone was unusable after official ota.
Seems like a factory reset made it usable again
My 5x is almost unusable after last update, e.g. I tap on google search, start typing and it takes sooo long to display the text.
Will try factory reset and hope it helps.
I finally had it with my laggy N5X. I had done a factory reset before 8.1. January update seemed to slow it down. Ticked off the Skia GPU Renderer as suggested somewhere. It seemed t improve. Then, Feb update even slower. Ticked off the Skia again, not much improvement. The lag is 10-15 sec in opening apps--any apps. Put the phone back on Dec build (OPR4). Factory reset. Everything returned to normal even with Google replacing all 126 apps this time. Finally satisfied that performance was good, I let the phone run the Jan. update. I didn't wait too long (not long enough to really test it out). Then, Feb update. Now, I have to go back to Dec build as the phone is so slow again--immediately after the Feb update. I did tick Skia but no difference this time. During these "trials," I left everything 100% Android--no TWRP, no alt. kernel, no root. I'm OC and hate that damn update icon on the notification screen but not as much as I hate the lag. My Nexus 5 is faster than the 5X right now, but I need the larger screen these days.
Related
Hi,
After receiving the MM update, I noticed a bit of lag to screen scrolling and when using certain apps. You can almost see a slight pause as things move around the screen. In my attempt to start fresh, I performed a factory reset. Unfortunately, the reset hasn't appeared to correct the problem. I'm not sure if there is a setting somewhere that is biting me or if there is a bigger problem. I've also attempted to wipe the cache, but that hasn't improved things either.
Now the phone just feels sluggish at times. Any suggestions?
Thank you!
R
rlewis19 said:
Hi,
After receiving the MM update, I noticed a bit of lag to screen scrolling and when using certain apps. You can almost see a slight pause as things move around the screen. In my attempt to start fresh, I performed a factory reset. Unfortunately, the reset hasn't appeared to correct the problem. I'm not sure if there is a setting somewhere that is biting me or if there is a bigger problem. I've also attempted to wipe the cache, but that hasn't improved things either.
Now the phone just feels sluggish at times. Any suggestions?
Thank you!
R
Click to expand...
Click to collapse
Since there is no root on mm i guess at this time ure options are kinda limited. Try developer options and like before previous versions of android try shutting off all the animation scales at least turning them down helps provide a snappier expierence. Closer to the bottom of dev options there should be 3 settings next to each other i turn mine off
The update is a disaster. Keyboard lag makes the phone borderline unusable. Knowing any update has to go through LG amnd VZW before patching again, makes me want to deal with non-removable battery on Nexus next time. Those devices never lag.
btvranger said:
The update is a disaster. Keyboard lag makes the phone borderline unusable. Knowing any update has to go through LG amnd VZW before patching again, makes me want to deal with non-removable battery on Nexus next time. Those devices never lag.
Click to expand...
Click to collapse
Not only keyboard lag, lag in app loading, auto rotation is slow and at times doesn't work, pages in Chrome load slow, erratic battery life.
I don't know if this is Verizon or marshmallow that has caused all the issues with this update but I believe this is one of the worst update's I have received on any phone.
A huge disappointment in my opinion!
Edit: 25a update last night resolved most all my issues and most likely others. I don't know about battery life yet, but I am pleased that this update came as quick as it did.!!
I'm glad to hear I'm not the only one experiencing these symptoms. I'm not a power user but the phone is doing some very strange things since this update. I'm finding more and more that apps are stopping unexpectedly. Most recently was the google sync process. I'm very tempted to take the phone to a Verizon store and see if a brand new phone has MM on it and if it is having the same problems. If the new phone doesn't have MM, I may try to get them to swap it out.
Interesting. I'm receiving SW Update notification today. I wonder what it resolves.
New 25a update
25a update last night resolved most all my issues and most likely others. I don't know about battery life yet, but I am pleased that this update came as quick as it did.!!
For those who have upgraded already, how did the upgrade process go and how are you liking it so far?
This is a big upgrade and I'm nervous about pulling the trigger until this is vetted out a bit.
Chris
The process went well. I had to play with the display resolution and zoom to get things looking right. I had to re install my theme store theme to get it back. Other than that, it runs great. Only a few apps not compatible with n. But I have like 400 apps. So not bad! Oh yes, I did need a couple of reboots too.
Sweet! Well... having to go five steps back first was a PITA but when finished (and thank God for the Samsung Cloud Backup System - I had just done a backup three days before this project and it saved my arse!) Once I finished the AT&T OTA of QB2, I did a Restore from the Samsung Cloud and the phone looked EXACTLY like it had with Nougat PL4! Desktop, Apps, (most) settings... awesome!
Going good, process went smooth. I'd just say plug up and stay plugged during upgrade
Just did the upgrade. I have to say guys, this was BY FAR the smoothest stock upgrade I've ever experienced from Samsung. They did a nice job on this.
I'm just running into the issue of UI Lag. The update went smooth enough though. I will also say I am having issue with video playback in chrome if I flip to fullscreen then the ability to control the video is gone and i cant minimize it i have to hit the home key to get out of the video.
I just finished installing QB2. Everything works smoothly except one annoying bug. The Activity Zone app launch not in full screen. It's like 70% of the screen. I tried to change the display resolution but the same.
Anyone having the same issue?
snugroho3 said:
I just finished installing QB2. Everything works smoothly except one annoying bug. The Activity Zone app launch not in full screen. It's like 70% of the screen. I tried to change the display resolution but the same.
Anyone having the same issue?
Click to expand...
Click to collapse
No, mine launches full screen!
---------- Post added at 03:46 PM ---------- Previous post was at 03:45 PM ----------
CFoote said:
Just did the upgrade. I have to say guys, this was BY FAR the smoothest stock upgrade I've ever experienced from Samsung. They did a nice job on this.
Click to expand...
Click to collapse
DITTO!
jimd1050 said:
No, mine launches full screen!
---------- Post added at 03:46 PM ---------- Previous post was at 03:45 PM ----------
DITTO!
Click to expand...
Click to collapse
Yes, it launch in full screen but the content of the app is not. Please see attached picture. Do you have the same?
It was full screen in marshmallow
That is quite strange, my Activity Zone is full screen, do you have your Zoom function under "Display" set to small?
Upgrade went smooth , i did it manually and not OTA , all working good with good battery life.
What i did is as follows :
1- Odin the PI2 as a base line
2- Then via recovery from the device I used "update from SD card" and upgraded to PK2
3- Then i did it again via recovery from the device I used "update from SD card" and upgraded to QB2
Download the needed files from the following thread
https://forum.xda-developers.com/s7-active/how-to/s7-active-sm-g891a-ota-updates-firmware-t3540866
I updated to the BQB2 build via OTA about a week after it became available. I'm generally pleased with it, but there are a few things here and there that make me think that perhaps I'm due for a factory reset and start over.
Battery life is slightly down for me, which doesn't match up with reports I'm hearing from others. It's not much lower, but it's noticeable.
UI seems to be slightly more 'laggy'. Reduced the animation scales in the dev options to compensate. Maybe because I was running 'Good Lock' when the update happened?
Seems like wifi connection is not 100% stable. I see the notification bar 'flicker' from time to time, and it keeps re-posting the notification about what network I'm connected to.
Seems to get warmer while charging wirelessly, to the point that it pauses the wireless charging. But, this is in a cradle in my car, with Waze running, and it's warmer than it had been for a few months so not really sure if the update is involved in this or not.
Probably one or two other smaller things that I'm not thinking of at the moment. Obviously they weren't showstoppers, since I can't recall right now.
I like that they included the mobile hotspot toggle again (finally!), but they still don't have a 'mobile data' one. System UI Tuner is still gone, although I've read some people think that's the case with Nougat in general, so not sure.
All that being said, it updated to the BQC2 build today. The wifi thing seems to be resolved, despite this being only a 'security update'. I'll let it shake out for a few days or so and see if I still think it's worthwhile to start all over.
Went smooth for me, took literally less then 2 minutes.
All my apps/settings are working flawlessly and I experienced no issues thus far.
I updated to Nougat since it was released and I can't say I'm happy. Battery looks slightly worse and at least 1 or 2 twice a week my phone slows down getting almost unresponsive. I have to restart it.
That never happened with Marshmallow. I'll try it for one more month and if not I will go back to Marshmallow. Is that still possible?
That is a good question. I know that with small version upgrades the phone keeps the original version stored for a full wipe, but on a big OS upgrade I am not sure. Hopefully someone will know. I want to say yes it can be done.
Im on QD4, loving Noguat at how quick it is. But, i hate how all the menus and settings are all bunched and i have use search to find basic things.
I actually am having some issues with my s7 active I installed the 7.0 update a few months back and never looked back because the 7.0 stock rooms great no issues except recently last week's my phone started rebooting on its own . I though no biggie cause it did every once in a while , but now it has greatly increased . What happen was it froze on Facebook messenger app when I was trying to reply to a message and would not unfreeze so I had too force restart it that is when the problems really begun. The moment I force restarted it and it rebooted and i got into hone screen i keep getting notifications that apps were crashing over and over and the phone decided to restart on its own and keep doing the same thing . So I was like wtf maybe it's a app or something so I decided to do a factory reset and clear cache and rebooted the phone looked like that fixed the problem for a whole 2 minutes then the crashing of apps and random restarts . I was tired so.i was like ok I just turned the phone off and notice that it was kinda warm and decided to go to bed and mess with it tomorrow . So when I woke up I booted the phone up and it was acting normal no crashing or anything no reboots but after 2 hours it randomly started rebooting and sometimes the apps crash bit currently the phone is working but i get random freezes and reboots all day . I have tried searching for a solution but no luck. Some people claim its a app but when I have no apps Installed and it still does it its not a app problem . Some people say it could be the mother board flus faulting out or bad battery can't send it in for repair cause I bought the phone off eBay. Is anyone else having these issues and know of a fix maybe thanks sorry for the long post.
Upgraded to BQB2 a week ago, I am very happy with everything, it's smoother, faster and manages RAM better (well I was Rooted on 6.0.1 so it was laggy) all my apps work perfectly and I've disabled many things with Package Disabler Pro, I've been testing running music, google maps chrome, whatsapp, messenger, face all at the same time, very smooth BUT I must say it does drain battery much faster than before.
Now my phone wont make it through the day, it even drains on standby, I've already flashed 7.0 twice and wiped cache, I'm still, thinking if I will keep this or go back to 6.
Yesterday alone, my battery went from 89% at 1:30am to 52% at 10:30am, only on standby. When I check Battery use my com.android.systemui is the one eating up most of it, I even set my resolution low to HD. If anybody has a solution, any help would surely be appreciated, I don't wanna go back to Marshmellow, but if I must......
Upgraded and everything was fine apparently, then I saw the huge battery drain, tried averything I found and decided to go back to marshmallow.
KGB7 said:
i hate how all the menus and settings are all bunched
Click to expand...
Click to collapse
Can you please provide screen shots?
There are 2 more ups after QD4 (side load), I need to know if I should be prepared to go that far if I proceed with QD4.
So far I never rooted or flash any rom manually. All OTA updates from Android 6. The phone is getting slow and laggy sometimes which really annoys me. Of course the number of apps installed might be an issue, but I don't have any games, no Facebook. All my apps are utilities like banks, smart homes, etc. I have hard reset a few times but it doesn't help. I believe the updates play some roles here as I didn't remember it being this laggy when I first bought the phone and it was on 6.0
So what should I do? I don't care if it's Android M or N, root or not. I just need a smooth phone. Does flashing back to 6.0 help? Or does rooting help? Thanks
Have you tried backing up your data and doing a factory reset?
Edit: Sorry, I guess that's the same thing as a hard reset. I don't have problems with my S7A being slow, and it's updated to almost the latest version (G1).
I am on BQH1 but I remember it happens in G1 as well. The most annoying thing is the fingerprint ready is not as responsive as before. A lot of time I can't unlock my phone with my finger.
yes , i have noticed after the new update take long time to wake etc , even after the factory reset , i am planning to go back marshmallow
but the interesting thing is that some times its OK no issues .
Slow Updates
Since upgrading to 7.0 Nougat my Play Store is slow as hell. Downloads are fast once it finally connects but it takes forever to start. I have factory reset phone.
Does anyone got a fix on this? The phone is just slow as hell, and I often find it's hard to unlock it, or just open an app...
lifehome said:
Does anyone got a fix on this? The phone is just slow as hell, and I often find it's hard to unlock it, or just open an app...
Click to expand...
Click to collapse
Disabling some system apps (AT&T and Samsung bloatware) should help, using Application Manager. Disable apps that have no business running in the background or connecting to the net. Also, run Device Manager from time to time.
To make the Home button significantly responsive, DO NOT map it's double-press action to anything. Make sure that S-Voice cannot use it: disable in S-Voice settings.
I am assuming that your device is non-rooted, just like mine.
I belive earlier updates of Nogat works much MUCH more smooth on this phone.
I'm gonna start over from the D4 verison- I was running stock D4 nogat and everything was amazing... I go to this latest L6 December security update... total trash.
Just curious to see how people are finding the new Oreo for the S7/S7 edge. For me, it's great. Definitely I do see an improvement in performance. Sluggishness is definitely reduced from what I was experiencing in Nougat. Battery life appears to be the same, if not a bit better, but it's hard to tell.
Only issue I've seen is some apps I have are not Oreo ready (such as the previous Power Amp beta, but there is an Alpha out right now that works but is very incomplete in things such as Playlists).
I have noticed that some apps no longer give notifications at all (mainly games with in-app notifications). Not sure if it's because they're not up-to-snuff with Oreo, but the important apps (such as Messenger+) do work just fine in regards to notifications.
Overall, I'm very pleased with this release which in all honesty will probably be the last upgrade for this phone. I still love my S7 and hope it lasts a long time for me.
This update is fantastic as far as I'm concerned. My phone seems to be more responsive and doesn't lag as much as it did on Nougat. Battery life has been better since the update. Somehow my fingerprint scan to unlock is 1,000 times better. Was always having issue with it before this update. I am also getting slightly better reception. I get slightly better reception in my office area where I previously had little to no reception. I like how some of the items in the pull down notification shade are compacted like your Wi-Fi connection, so they don't take up as much room. Feels like I have a new phone, and I also hope this last major update we will get will help my S7 last for a long time.
I agree, much snappier. I not having to keep putting down apps and restarting to keep it that way either. It makes my s7 a keeper for another year at least. None of the new features really apply to the way I use my device, so no difference there for me.
Sent from my SM-G930V using Tapatalk
Adaptive icons suck. Had to download an icon pack to return all of the Google apps to "normal". Bright white circles in my dark theme....
Other than that, I'll have to mess around more before I see if there's been much change. Haven't really noticed more responsiveness.
one word. HORRIBLE! Battery life has literally been cut by 40-60% with the exact same use as before even with power saver on, weird lag issues when I'm trying to multitask, incoming calls wont take precedence over whatever else is currently on screen, screen wont light up on incoming calls when idle, VZW caller id no longer works on unknown calls, fingerprint unlock no longer works just keeps saying "wipe home key and try again", while talking on the phone if the other person gets another call i now hear it ringing on my side and this is just after 2 days...... worst update ever to what was a flawlessly performing device. Wondering if I need to do a factory reset and start fresh
zachjf said:
one word. HORRIBLE! Battery life has literally been cut by 40-60% with the exact same use as before even with power saver on, weird lag issues when I'm trying to multitask, incoming calls wont take precedence over whatever else is currently on screen, screen wont light up on incoming calls when idle, VZW caller id no longer works on unknown calls, fingerprint unlock no longer works just keeps saying "wipe home key and try again", while talking on the phone if the other person gets another call i now hear it ringing on my side and this is just after 2 days...... worst update ever to what was a flawlessly performing device. Wondering if I need to do a factory reset and start fresh
Click to expand...
Click to collapse
A factory reset would be a good place to start, especially after a major update.
I did the full reset with the Odin package and it is very smooth with better battery life, even with battery saver off.
tylerhole said:
A factory reset would be a good place to start, especially after a major update.
Click to expand...
Click to collapse
it took 5 tries but I was finally able to get it to wipe/reset, kept giving me a "system update failed, no recovery package found" error. Resetting it seems to have cured the battery, heat and lag issues and is running smoothly again, only issue I still have is a slight delay in waking the phone on incoming calls but I can live with that
zachjf said:
it took 5 tries but I was finally able to get it to wipe/reset, kept giving me a "system update failed, no recovery package found" error. Resetting it seems to have cured the battery, heat and lag issues and is running smoothly again, only issue I still have is a slight delay in waking the phone on incoming calls but I can live with that
Click to expand...
Click to collapse
Glad to hear it worked. not sure what you can do about the lag when waking, maybe it'll work itself out in time.
Sent from my SM-G935V using Tapatalk
zachjf said:
it took 5 tries but I was finally able to get it to wipe/reset, kept giving me a "system update failed, no recovery package found" error. Resetting it seems to have cured the battery, heat and lag issues and is running smoothly again, only issue I still have is a slight delay in waking the phone on incoming calls but I can live with that
Click to expand...
Click to collapse
Glad it's working now. Were you rooted and/or modified any of the default system apps? That can cause issues as well. I haven't rooted the S7 ever since I first got it over 1.5 years ago because I never had the need to. It's always been pretty good and stable except Nougat. It started out fine, but as time went on it got progressively worse. I didn't have to do a factory reset and so far, Oreo has been a dream come true.
People's mileage will vary depending on their use and any mods they may have done to their phones. Also, remember that not all apps are written to Oreo specs. Whenever there is a major upgrade, certain APIs and other programming techniques that might have worked (or been allowed to happen) under older versions of Android may now be no longer allowed. That can result in apps misbehaving under Oreo and thereby causing the symptoms you see (battery drain, sluggishness, etc). That's why it's always best to see if any apps you have installed have been updated to work correctly with Oreo.
Another option would have been to uninstall apps one by one to see if things improved after they were removed. At that point, you have found your culprit.
I usually do an update of all apps before doing an upgrade because a lot of devs will push out updates to make their apps conform to the next Android version's standards. That has usually allowed me to avoid any issues. Problem is, not all apps are kept up-to-date because the developer has moved on to other things, etc. But, if any apps that haven't been updated in a long time are still on after I upgrade, I usually would remove those first and that usually cured my ills. But, it is rare that I have the problem because I usually don't keep old, stale apps around. I'm a stickler for that for some reason.
In any case, glad you got it working!
iBolski said:
Just curious to see how people are finding the new Oreo for the S7/S7 edge. For me, it's great. Definitely I do see an improvement in performance. Sluggishness is definitely reduced from what I was experiencing in Nougat. Battery life appears to be the same, if not a bit better, but it's hard to tell.
Only issue I've seen is some apps I have are not Oreo ready (such as the previous Power Amp beta, but there is an Alpha out right now that works but is very incomplete in things such as Playlists).
I have noticed that some apps no longer give notifications at all (mainly games with in-app notifications). Not sure if it's because they're not up-to-snuff with Oreo, but the important apps (such as Messenger+) do work just fine in regards to notifications.
Overall, I'm very pleased with this release which in all honesty will probably be the last upgrade for this phone. I still love my S7 and hope it lasts a long time for me.
Click to expand...
Click to collapse
I had no problem at all updating. Went real smooth. My battery has better life and the heat/battery/lag/slow boot are so much betterer. The only things I miss is dolby and viper for sound quality being non rooted. I listen to a lot of music and now have to use an old rooted S5 for my music. Thank you for the release. I've only had it installed for a day and if I notice any issues I will post
samg1958 said:
I had no problem at all updating. Went real smooth. My battery has better life and the heat/battery/lag/slow boot are so much betterer. The only things I miss is dolby and viper for sound quality being non rooted. I listen to a lot of music and now have to use an old rooted S5 for my music. Thank you for the release. I've only had it installed for a day and if I notice any issues I will post
Click to expand...
Click to collapse
Hey mate, did you know that root for Oreo was released recently?
https://forum.xda-developers.com/verizon-s7-edge/how-to/root-s7-s7edge-oreo-nougat-t3819616
Bless jkruse, been using his roms / tools since my One+ 1
Awful, but to be fair, the phone has been horrible for several months now. Did the update to Oreo first, but phone was slow. Decided to do a factory data reset and start fresh with Oreo. It was a little bit better, but not great. Then I installed the g930vvrs4crg2 update and it got worse. Last try before smashing this phone is to Odin back to fresh Oreo, then install the latest update. Hopefully that helps.
woodardhsd said:
Awful, but to be fair, the phone has been horrible for several months now. Did the update to Oreo first, but phone was slow. Decided to do a factory data reset and start fresh with Oreo. It was a little bit better, but not great. Then I installed the g930vvrs4crg2 update and it got worse. Last try before smashing this phone is to Odin back to fresh Oreo, then install the latest update. Hopefully that helps.
Click to expand...
Click to collapse
The Verizon firmware is awful. Flashing the unlocked firmware (930U) is miles better. Very little bloat (most can be disabled or uninstalled)
Well, I had the 6 Pro for about 36 hours. It kept rebooting randomly, even after a factory reset, so it's going back for an exchange.
Has anyone else had this issue?
skyman631 said:
Well, I had the 6 Pro for about 36 hours. It kept rebooting randomly, even after a factory reset, so it's going back for an exchange.
Has anyone else had this issue?
Click to expand...
Click to collapse
No definately not, here the worst I have experienced is some app crashes, they probably aint android 12 ready, and some pretty big lag moments
I don't have any issues. Do you have the November update yet?
For some strange reason, I noticed exactly this aswell (one time, this morning). I was working out and my phone laid on the table, when I saw it lit up because it restarted for no reason.
I guess it's a software bug.
And no, there was no automatic system update - I checked, I'm still running the old version.
copong said:
I don't have any issues. Do you have the November update yet?
Click to expand...
Click to collapse
Is there a bugfix list of any sort about the most recent sytsem update?
I tried to find one, but as of now I have been unsuccessful.
No, nothing at all either. Mine also installed silently at some point. I recall a notification asked for a reboot yesterday morning.
No, not had one random reboot since I got it on Tuesday.
Nothing here either. Good luck!
copong said:
I don't have any issues. Do you have the November update yet?
Click to expand...
Click to collapse
I had the November update and all apps had been updated as well. It would freeze and then reboot.
I did a factory reset and did not restore any of my apps, just ran it with the factory apps, and it still did it. Since no one else is having the issue, I'm feeling confident it was a bad unit. I had the 128 gb version.
It's back to the pixel 5 for another week or so. I had to exchange that after I got it too because of a bad proximity sensor. Either I just have really bad luck or Google needs to tweak their quality control department.
Weird unexplainable OS crashes like that are usually due to faulty hardware, potentially RAM
If you're having issues, do yourself a favor and keep an itemized list (on your device, word doc on pc, somewhere) and notate the following for each occurrence:
-date / time
-the fault (self reboot, major lag, over heated, fast battery discharge, etc.)
-what you had to do to clear it (rebooted, closed app, powered off/on, etc.)
When talking with Google about a replacement, having THIS information ready to read off will make it extremely hard from them to give you any grief about you needing a warranty replacement.
An itemized list of faults is MUCH better evidence that you need a replacement than "well, it rebooted a few times last month"
copong said:
Weird unexplainable OS crashes like that are usually due to faulty hardware, potentially RAM
Click to expand...
Click to collapse
I am inclined to agree here, but my years of working with Windows and Android incl. rooting and using custom roms and kernels want to disagree here. There can be half a gazillion software based reasons for an OS crash, especially with a buggy release like Android 12. Not sure if you participated the beta, but it reminded me of Windows 11. There was a buggy beta build with about 100 bugs, they fixed 20, called it a day and released it. Now we new P6 owners can play beta testers Volume 2 for Google.
One very important thing here is also: Did you guys set up your phone "clean" or did you copy over your old phone by cable or did you use backup?
Any of these things can cause issues.
I, for example, used a cable to transfer all file and apps from my P4 XL to my P6 Pro. It's possible that this is the rootcause for some issues, or maybe it's not. Maybe there are even problems that occur only if you transfer your files from specific phone models to this one, you never know.
Morgrain said:
I am inclined to agree here, but my years of working with Windows and Android incl. rooting and using custom roms and kernels want to disagree here. There can be half a gazillion software based reasons for an OS crash, especially with a buggy release like Android 12. Not sure if you participated the beta, but it reminded me of Windows 11. There was a buggy beta build with about 100 bugs, they fixed 20, called it a day and released it. Now we new P6 owners can play beta testers Volume 2 for Google.
Click to expand...
Click to collapse
Sure, but the OP stated the crashes are happening right after a factory reset, and anecdotal evidence on this thread suggests it's not widespread. It does point to some sort of hardware problem.
I'm having exactly the same issue!
I got the phone today and booted it up for the first time. I selected my language and as soon as I pressed get started it froze, then got stuck in a bootloop. I fixed that by factory resetting from within recovery.
Once I'd gotten through the setup it crashed again when I clicked on the apps button in the optional setup. Because of this I factory reset and set the phone up for a third time.
Third time I got through setup with know issues but the phone freezes/reboots roughly once every two hours. I've been searching all day to see if anyone else has mentioned this issue.
I guess this phone is going in for replacement. Does anyone happen to know how long that takes/ if I'm going to be without a device for long?
They told me 3-5 business days to get a replacement. I expect mine early next week.
skyman631 said:
They told me 3-5 business days to get a replacement. I expect mine early next week.
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Do you have to send the old device back first?
skyman631 said:
Well, I had the 6 Pro for about 36 hours. It kept rebooting randomly, even after a factory reset, so it's going back for an exchange.
Has anyone else had this issue?
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I just had 3 random reboots today. Phone just laid on the side of my table on my laptop, doing nothing. It was in the span of probably ~10 minutes each reboot. A strange observation I made - now that I removed my phone from the back of my laptop and laid it directly on the table, no more reboots. Maybe it's a coincidence, maybe it has something to do with the magnets of my Laptop (has quite a lot inside). Not sure what to make of this. It kinda feels like a software buggy-thing, but it's odd that it sometimes just comees and goes. It also only appears to be in absolute idle. I had my phone working yesterday for about 12 hours, incl. using it constantly with navigation, and it never faltered for once. That's why I'd say it's a software thingy, if it had something to do with hardware, it would reboot/fail when under load. But it doesn't.
Had 4 total reboots as of now (had the phone since 27.10).
First reboot was yesterday (28.10) morning when working out, phone laid idle around, booted up.
And now again 3 reboots, morning, laid around, did nothing.
So I've had probably a dozen in two days. I take my phone out of my pocket and attempt a fingerprint unlock only to be told that my PIN is required after a restart. At first I wasn't sure if it was actually rebooting until last night. It prompted me for my pin and upon entering it, the screen locked up for about 20 seconds and it rebooted.
This morning I woke up and was yet again greeted with the "PIN required after restart" and less than 20 minutes later it was the same thing. Only once hav I witnessed the "G" boot animation, but everytime I see my UI loading. So I'm not sure if it's always a full reboot or some times it's just the UI crashing. Everything on my device is stock.
cloudraker said:
So I've had probably a dozen in two days. I take my phone out of my pocket and attempt a fingerprint unlock only to be told that my PIN is required after a restart. At first I wasn't sure if it was actually rebooting until last night. It prompted me for my pin and upon entering it, the screen locked up for about 20 seconds and it rebooted.
This morning I woke up and was yet again greeted with the "PIN required after restart" and less than 20 minutes later it was the same thing. Only once hav I witnessed the "G" boot animation, but everytime I see my UI loading. So I'm not sure if it's always a full reboot or some times it's just the UI crashing. Everything on my device is stock.
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Did you transfer your old phone over with a cable, or backup, or did you start "fresh"?
Maybe we can narrow it down if it's software or hardware problem.
Morgrain said:
Did you transfer your old phone over with a cable, or backup, or did you start "fresh"?
Maybe we can narrow it down if it's software or hardware problem.
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I did a partial transfer. I was coming from an iphone 12 so I transferred photos and contacts only. And I transferred via cable.