Note 4 Won't Turn On, No Sign of Life - Verizon Galaxy Note 4 Q&A, Help & Troubleshooting

I've been trying to figure out why my Galaxy Note 4 is not getting any power, but I just can't figure this out. I've tried letting it charge with a known good cable, booting it into recovery mode, and replacing the battery. I can't get it to turn on.
I checked the battery with a multimeter and it shows around 3.4 V. When I plug the phone in to a wall charger and test the battery contacts, I get about 4.8 V, so I know the phone is getting power (or at least the battery).
But unlike another Note 4 I have, this one won't show the notification light or anything. It doesn't show when I plug it into my computer, either.
What can I do to get it to turn on?

Related

Flashing orange light, here's one reason.

So I got a flashing orange light on my EVO tonight when I plugged it in to charge, phone was dead, wouldn't turn on, dead battery. That's one reason you get a flashing orange light, a completely dead battery, just plug it in and let it sit for a bit and it will get a solid orange light. I advise waiting 20min or so then turning it on.
Side note, car chargers don't always have the power so you can use your phone while it's charging when the battery is really low, had it plugged it and was using it for an hour + and it still died
mrono said:
So I got a flashing orange light on my EVO tonight when I plugged it in to charge, phone was dead, wouldn't turn on, dead battery. That's one reason you get a flashing orange light, a completely dead battery, just plug it in and let it sit for a bit and it will get a solid orange light. I advise waiting 20min or so then turning it on.
Side note, car chargers don't always have the power so you can use your phone while it's charging when the battery is really low, had it plugged it and was using it for an hour + and it still died
Click to expand...
Click to collapse
There are car chargers you can get that will charge the same as your wall charger. Read it and see if it says 1000mA.. There are also adapters that plug into 2 usb ports at 500mA equaling 1000 when charging your phone. Most car usb port chargers have 2 slots or more so its possible. You can also use the adapter method on your computer to receive the full 1000mA charge.
I'm using my palm pre car charger (original). I was streaming Pandora n checking my Facebook and it charged till it was full (green light n all)
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Sent via the XDA Tapatalk App
YafaKlan said:
I'm using my palm pre car charger (original). I was streaming Pandora n checking my Facebook and it charged till it was full (green light n all)
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Sent via the XDA Tapatalk App
Click to expand...
Click to collapse
Mine charger works for my car, but my moms has a usb port built into the car and that's the one that wouldn't keep my phone alive.
mrono said:
So I got a flashing orange light on my EVO tonight when I plugged it in to charge, phone was dead, wouldn't turn on, dead battery. That's one reason you get a flashing orange light, a completely dead battery, just plug it in and let it sit for a bit and it will get a solid orange light. I advise waiting 20min or so then turning it on.
Side note, car chargers don't always have the power so you can use your phone while it's charging when the battery is really low, had it plugged it and was using it for an hour + and it still died
Click to expand...
Click to collapse
My EVO Shift completely discharged and when I plugged it in to recharge it, I got the same problem - amber light would flash 3 or 4 times then stop, it would not charge and not turn on. I removed the battery for 10min. With the battery removed I plugged in the USB cable into the computer and phone, pressed the power button, unplugged the USB, pressed the power button again, replaced the battery, plugged in the USB and the amber light went solid and appears to be charging now.
BTW, I'm posting this because the OP's solution of plugging "it in and let it sit for a bit" didn't work, it was plugged into the wall adapter all night and didn't charge. I could only get it to do so using the steps above. cheers.
If you happen to be near a Sprint store and the "let it charge for about 20 minutes until solid orange" didn't work, take your battery to them. They can boost it on their battery machine. I see a lot of customers just for this very reason.
Jus10o said:
There are car chargers you can get that will charge the same as your wall charger. Read it and see if it says 1000mA.. There are also adapters that plug into 2 usb ports at 500mA equaling 1000 when charging your phone. Most car usb port chargers have 2 slots or more so its possible. You can also use the adapter method on your computer to receive the full 1000mA charge.
Click to expand...
Click to collapse
I've had my EVO for just a few days and I got the abrupt shut down followed by flashing amber light also. The phone was charging off the usb of my laptop at the time. When i unplugged the phone the light turned off and the phone would not turn on. I thought I fried it because I did not know what flashing amber meant. What was strange about it was that not only did I not receive the usual "battery is nearing 15%, please plug in" notification but the phone powered off when I was reading an article about things to do to prolong battery life. Anyway, I proceeded to charge the phone from an outlet and now things seem to be fine.
I am having a similar problem with my HTC Incredible 2 on verizon. Last night it was charging just fine, and when I woke up this morning it was off and it won't turn on or do anything. I can plug it in and if I hold the battery it will flash the orange light a few times but it always stops. I've tried the fixes in this thread and nothing...what can I do?
It was still almost half way charged when I feel asleep last night so the battery wouldn't have run down. The only thing I'm worried about is if the charger did something to the battery but it seems unlikely as its a charger I've used often.
bryank909 said:
My EVO Shift completely discharged and when I plugged it in to recharge it, I got the same problem - amber light would flash 3 or 4 times then stop, it would not charge and not turn on. I removed the battery for 10min. With the battery removed I plugged in the USB cable into the computer and phone, pressed the power button, unplugged the USB, pressed the power button again, replaced the battery, plugged in the USB and the amber light went solid and appears to be charging now.
BTW, I'm posting this because the OP's solution of plugging "it in and let it sit for a bit" didn't work, it was plugged into the wall adapter all night and didn't charge. I could only get it to do so using the steps above. cheers.
Click to expand...
Click to collapse
Thanks! That worked!
I tried bryank909's method and that worked for me too, thanks a lot !
EDIT : after a little time the LED switched off . So I retried the trick and it's not working anymore...
pronstaR said:
I tried bryank909's method and that worked for me too, thanks a lot !
EDIT : after a little time the LED switched off . So I retried the trick and it's not working anymore...
Click to expand...
Click to collapse
When the amber light is blinking, it basically means charging, but there is not enough turn on voltage to power on the device. If you were previously charging it > remove the battery for 5 minutes > replace it > charge the device on a WALL outlet, NOT a usb charging, i.e. computer, tv, xbox, etc. You should be good to go after that.
Well, when I plug it on a wall outlet and always this switching amber LED...
The fact is that this charger is working well with my other phone (HTC Sensation)
I'll try another charger if I found it !
Hello
This happens on my HTC HD2 when it's on the car mount and used as a GPS, and when there's too much sun hitting the device!
I know I should put the device in the shade, but for that, I'd have to buy a new car mount system, annoying...
In my case of desire sv which suddenly died and was "amber blinking", I had to just push the battery a little bit for it to start working again. Until that point of physical battery adjustment, I tried many options for the "amber blink" to go away.
Thank God, the phone is alive. Apparently, as I understand, the amber blink is to indicate that the battery is not present - perhaps. :on't Know::

[POSSIBLE FIX] Flashing red light - dead phone/inferior USB cables

Today I had my One X happily connected to my pc, just transferring some files over by USB. Then when I wanted to disconnect it, it showed a lot of 'not getting enough current to charge and operate at the same time' messages. Dismissed them all, though it was time to put it on the wall charger, seen it's critical battery status.
Once I disconnected the phone, it immediately powered off and would not come back to life again. It was, however, greeting me with a flashing red light while on the wall charger. No matter what I tried (bootloader, long hold power button, charge it for some time), it remained completely dead.
Now I did get some new micro usb cables from eBay. Very cheap ones. Now I think these are the culprit. Apparently, while in file transfer mode, these cables were unable to provide sufficient current, causing the phone to drain the battery completely. Once I wanted to charge it, it couldn't boot to charger mode due to the battery being completely empty.
Hooking up with the original HTC cable again, it still showed the red flashing light. Exact same behavior. Until I (for the heck of it) tried to bash the power button quickly. It suddenly came back to life again and started charging again through PC.
If you find yourself in the same situation with bad USB leads (something to do with resistance of the cable?) or a red blinking light, try tapping the power button quickly instead of trying to boot into recovery mode. It might save you a postal return and a week or 3. Or your ass, if you rooted it before it stopped charging.
When I had my sensation I had this every now and then. I had to remove the battery to get it to work.. Nice to know that there appears to be something I can do to sort this out if I get this now
BLAST3RR said:
Today I had my One X happily connected to my pc, just transferring some files over by USB. Then when I wanted to disconnect it, it showed a lot of 'not getting enough current to charge and operate at the same time' messages. Dismissed them all, though it was time to put it on the wall charger, seen it's critical battery status.
Once I disconnected the phone, it immediately powered off and would not come back to life again. It was, however, greeting me with a flashing red light while on the wall charger. No matter what I tried (bootloader, long hold power button, charge it for some time), it remained completely dead.
Now I did get some new micro usb cables from eBay. Very cheap ones. Now I think these are the culprit. Apparently, while in file transfer mode, these cables were unable to provide sufficient current, causing the phone to drain the battery completely. Once I wanted to charge it, it couldn't boot to charger mode due to the battery being completely empty.
Hooking up with the original HTC cable again, it still showed the red flashing light. Exact same behavior. Until I (for the heck of it) tried to bash the power button quickly. It suddenly came back to life again and started charging again through PC.
If you find yourself in the same situation with bad USB leads (something to do with resistance of the cable?) or a red blinking light, try tapping the power button quickly instead of trying to boot into recovery mode. It might save you a postal return and a week or 3. Or your ass, if you rooted it before it stopped charging.
Click to expand...
Click to collapse
It was mentioned that the flashing red (or orange?) meant that the temp was too high.
Just let it cool down, and it will come back.
It definitely wasn't hot. Also, it wasn't flashing orange. Just slowly red.
BLAST3RR said:
It definitely wasn't hot. Also, it wasn't flashing orange. Just slowly red.
Click to expand...
Click to collapse
Same situation when I had my sensation
Sent from my HTC One X using xda premium
BLAST3RR said:
It definitely wasn't hot. Also, it wasn't flashing orange. Just slowly red.
Click to expand...
Click to collapse
Your quite right. Overheating on charge flashes red then green. Never seen a flashing red so can't comment
Sent from my HTC One X using XDA
bagofcrap24 said:
Your quite right. Overheating on charge flashes red then green. Never seen a flashing red so can't comment
Sent from my HTC One X using XDA
Click to expand...
Click to collapse
Ah, I have had that once while playing games and having my HOX on charge
Sent from my HTC One X using xda premium
Someone has also posted
flashing orange - low battery
flashing red - very low battery
It could well be the battery level is considered too low to operate. So to protect the circuit and the battery, the device is not allowed to turn on until it is sufficiently charged.
This is currently (no pun intended) happening to my one x, left it plugged into my pc via the htc usb and got flashing red light after a couple of minutes, after a couple of minutes more it stopped flashing and became a solid red light (a sign it is charging from v low battery from m experience) pressed the power button and voilĂ  its come back on. I can't believe htc would let the device get to such a critical state of battery before powering down, can anyone enlighten me as to why it would do this?
(thinking about it i was showcasing the handset to my apple touting buddy and had 3 pretty heavy apps running, it was a couple of hours after i noticed it had killed itself so i'm guessing they were still draining away the power from the background??)
I'm having the same problem. My phone was off when i got home and it wouldn't turn on (I assume the battery was dead). When I put it on the wall charger the red the red light didn't turn on and my phone wouldn't boot. I tried several chargers and cables and also tried to connect it to my pc. After leaving the phone for a few hours (unplugged) i tried to connect it to my pc again and i got the blinking red light. A few minutes later I decided to plug it into the wall and the red light turned on and now it is working normally.
anyone got an idea why it didn't charge at first?
agree chaging cable fixed my flashing red light problem
Poor quality charging/data cable
A poor quality charging/data cable will also impact the ability to charge the HOX in your car. I have two cars, in one I was using an old Blackberry cable and Griffin charge adapter (1amp output) to charge the phone whilst using Car Dock and navigation software. After trial and error I got the screen brightness correct and the phone charged satisfactorily. I say satisfactorily because I still think any electronic device which is connected to an external power supply of sufficient electrical current should operate and charge at full spec. In my other car (1996 Land Rover Discovery) I was using a cheap ebay charging/data cable. Using the same apps and screen brightness the HOX would lose all charge over about a two hour period. With the same Blackberry cable used in my other car, no problem. Hence the cheap ebay cables are now in the bin.
BLAST3RR said:
Today I had my One X happily connected to my pc, just transferring some files over by USB. Then when I wanted to disconnect it, it showed a lot of 'not getting enough current to charge and operate at the same time' messages. Dismissed them all, though it was time to put it on the wall charger, seen it's critical battery status.
Once I disconnected the phone, it immediately powered off and would not come back to life again. It was, however, greeting me with a flashing red light while on the wall charger. No matter what I tried (bootloader, long hold power button, charge it for some time), it remained completely dead.
Now I did get some new micro usb cables from eBay. Very cheap ones. Now I think these are the culprit. Apparently, while in file transfer mode, these cables were unable to provide sufficient current, causing the phone to drain the battery completely. Once I wanted to charge it, it couldn't boot to charger mode due to the battery being completely empty.
Hooking up with the original HTC cable again, it still showed the red flashing light. Exact same behavior. Until I (for the heck of it) tried to bash the power button quickly. It suddenly came back to life again and started charging again through PC.
If you find yourself in the same situation with bad USB leads (something to do with resistance of the cable?) or a red blinking light, try tapping the power button quickly instead of trying to boot into recovery mode. It might save you a postal return and a week or 3. Or your ass, if you rooted it before it stopped charging.
Click to expand...
Click to collapse
Many thanks to you good sir!!!
NorthS said:
Hence the cheap ebay cables are now in the bin.
Click to expand...
Click to collapse
The HTC-cable isn't that good too. I use a Nokia-charger to charge my HOX. Charging is much quicker. Maybe the HTC--charger (and cable) was crappy but i never touch them, i use the Nokia charger and dito USB cable.
Thank you!
blast3rr said:
today i had my one x happily connected to my pc, just transferring some files over by usb. Then when i wanted to disconnect it, it showed a lot of 'not getting enough current to charge and operate at the same time' messages. Dismissed them all, though it was time to put it on the wall charger, seen it's critical battery status.
Once i disconnected the phone, it immediately powered off and would not come back to life again. It was, however, greeting me with a flashing red light while on the wall charger. No matter what i tried (bootloader, long hold power button, charge it for some time), it remained completely dead.
Now i did get some new micro usb cables from ebay. Very cheap ones. Now i think these are the culprit. Apparently, while in file transfer mode, these cables were unable to provide sufficient current, causing the phone to drain the battery completely. Once i wanted to charge it, it couldn't boot to charger mode due to the battery being completely empty.
Hooking up with the original htc cable again, it still showed the red flashing light. Exact same behavior. Until i (for the heck of it) tried to bash the power button quickly. It suddenly came back to life again and started charging again through pc.
If you find yourself in the same situation with bad usb leads (something to do with resistance of the cable?) or a red blinking light, try tapping the power button quickly instead of trying to boot into recovery mode. It might save you a postal return and a week or 3. or your ass, if you rooted it before it stopped charging.
Click to expand...
Click to collapse
thank you! Thank you! That cheap usb was totally the problem!
Small update.
This problem just happened to me. 1 cord gave me flashing red while plugged into the wall and pc. I switched to my other cable and its charging and functioning normally. Cord was the problem.
I had a similar issue with my one x.
It discharged completely, then when I went to charge it I just got the red blinking light for ages. I left it charging overnight thinking the battery was so low it needed a while to charge enough to be able to switch on.
But in the morning it was still flashing and the phone was very hot, so I thought the battery was blown.
So I came on here and saw a suggestion about holding the power button and the volume down button. It went to the boot menu and said there was not enough power for a factory reset or something, so I selected recovery. I then got a warning icon and the phone switched off again, but this time with a solid red light. A
After a while I was able to turn it back on again.
Hope this helps.
Wellllll
I have the HTC One VX. I know this isn't in the same topic, but since I found the thing that helped/worked here, I thought I should share my experience. So I bought my new phone on Sunday, so it is roughly 5 days old...not even a full week. I charged the phone before I went to bed to roughly 80%. I made sure all apps and what not were turned off and pressed the lock button. I woke up in the morning and checked my phone to see what time it was. Had 78% battery left. I left it on my dresser for roughly 2 hours and when I got back from class, I grabbed my phone to check if I had any messages.
The phone didn't turn on and I didn't even get the flashing orange/red light. So I tried charging it and nothing. I changed wires and nothing. I frantically searched the internet and stumbled upon this forum/thread. I tapped the power button at least 15 times consecutively and the phone barely flashed orange. I tried to plug it in again and rapidly pressed the power button 10 more times and the screen finally turned on. It started charging and I checked the battery life. Somehow, in 2 hours my phone drained itself of 78% battery life when it was on the lock screen (its also set to lock after 15 seconds of inactivity) to the point where it couldn't even turn on.
The phone/battery was not even warm/hot or w/e. It had not touched any water. No idea what caused the immense power drain, but glad it is working. Thank you so much for this help
woops, wrong thread
It happens to me allso in this morning, in my opinion is like this: The phone is turning off when basicly you have a little bit batt (lets say something around 5% max) and its turning off to protect data and is showing to you batt empty. Then it cames a user with a charger connected to a power supply (house charger,car charger or directly to pc's usb). You must use a good usb to micro-usb charger (the original ones are't good usb cables) try to use a Nokia usb to micro-usb cable, This was the first problem most usualy. The second one is to pay a HUGE attention to UC, don't uc'it so much because then the charger board will not charge your batt so well. Keep yours HOX safe and anjoy it. Have a nice day boys and girls.

Note II shows Charging 0% and heating up

Hello to everyone,
I have a Note II since 3 weeks. After putting the phone to wall charger, wait until screen shuts off and then bring the screen on again, (by pressing power button or Home button) it shows "Charging 0%" and the battery icon shows empty. Also, the phone heats up right below back camera. And finally, if I unplug from charger, it shuts down by itself.
Also, when on, if I leave TuneIn radio open, after screen goes off it shuts down by itself in max 2 minutes.
The following operations have been done to the phone:
- took it to service and they just reflash it with stock firmware 4.1.2 ORO
- did a wipe / reset to default
- removed the SD card
- no application installed after wipe / reset
- replace the battery with another one, same thing
- installed MEM check and this CPU verifier from PlayStore and they report the phone is not insane.
All the above had no effect on the behaviour. Calls are OK, except sometimes I find the phone off sometimes.
Does anyone have any opinion, is it hardware or software issue?
More of a guess but have you tried another battery it could be defective not charging causing the heat up.
Sent from my GT-N7105 using xda premium
i have this problem too its just human error i think because it happens to me mostly when i let the battery
go all the way to 0% then charge it and try turning it on or using a wrong wall plug .what i do is remove the battery so it completely turns off then put it back let it charge for about 30minutes then im back
leeroy1034 said:
i have this problem too its just human error i think because it happens to me mostly when i let the battery
go all the way to 0% then charge it and try turning it on or using a wrong wall plug .what i do is remove the battery so it completely turns off then put it back let it charge for about 30minutes then im back
Click to expand...
Click to collapse
Great point, I've tried to power up a completely dead Motorola Droid a while back via USB and it wouldn't powerup because the USB port on computers only put out 500mAh vs the stock 850mAh charger that the phone came with. Once I plugged it up to wall charger, it was able to power up immediately and charge.
The same argument can be made for the Note II if you aren't using the stock charger because the stock charger puts out 2 amps (2000mAh). Most phone chargers put out 1 amp or less and if we are talking about accessory chargers for products like bluetooth devices, you typically get a 500-600mAh charger.
Had tried with another original battery (as mentioned) and no change.
Used all the time stock charger, also tried another charger, still the same.
Took it back to service, hope for the best.
SOLVED! It came back from service and they have replaced something called "flex". Now is OK.

Really odd Charging situation

I got great battery life yesterday (better than usual I'd say....had about 50% left after about 3 hours of screen on and 13 hours off the charger, so I let it sit off the charger over night. Not something I normally do. When I woke up I used it for a bit and got to about 21 hours off charger and 4 hours of screen on....the important thing is this:
when I plugged it back in, it started carging like normal I left the room for a bit, came back.....and it was up a couple percent, but said it was no longer charging. I've reseated the charging cable a couple of times, to no avail. When the phone is on, it won't respond to the cable at all. If I turn the phone off, and plug in the cable, it comes on, acts like it knows it's charging. but keeps bouncing from the Samsung screen to the battery charging screen (no animation though) and a quick vibrate. It seems like if I leave it on, and leave it with the charger in, it'll charge, but it's not reflected in the battery %. if I reboot, it'll go up some, but not as quickly as it should have.
I've been fighting this all day and am finally up to the high 70s. also, if the phone is on, and I have the cable plugged in, but pull the battery, the phone will stay on via the power cable for about 3 seconds. Have been using DartStalker 6 with the Compulsion Kernel. I had an old version of that kernel so I updated to 10 with no change. Obviously wiped cache and dalvik for that....
it seems really weird that it kinda knows it's being charged, but.....seems
IDK....any ideas? suggestions? oh, also if I plug the cable into my laptop, the laptop doesn't see the device.
also, stock cable and charger block. have tried different regular USB cables and chargers....specifically whatever my wife is using to charge (successfully) her HTC One Mini.
just had more weird stuff happen. got home threw the phone on the charger, hooray! it shows that it's charging! after letting it sit for a bit I check it....it's lost juice. UGH!
Went to T-Mobile today. New phone should be here in 2 days. Oh well.....

Tab Pro 8.4 stuck in logo screen/battery loading screen

Hey folks,
I did not use my tab for several months (it was working before), now when I plug it into the charger (either usb or wall socket) it either hangs in a flashing screen sensation of the Samsung galaxy tab pro screen or at the battery screen while this one is just with a loading icon, it does not really charge.
As soon as I unplug the cable it shuts off. I cannot boot into recovery mode, it just hangs there. I can boot into download mode however and I re-installed root and twrp recovery via Odin, however this did not help.
Any other suggestions please?
Appreciate the help.
Plug it into the wall. Leave it plugged into the charger. Hold the power button down for up to 2 minutes. See how it goes!
No change, just keeps rebooting.
dante`afk said:
Hey folks,
I did not use my tab for several months (it was working before), now when I plug it into the charger (either usb or wall socket) it either hangs in a flashing screen sensation of the Samsung galaxy tab pro screen or at the battery screen while this one is just with a loading icon, it does not really charge.
As soon as I unplug the cable it shuts off. I cannot boot into recovery mode, it just hangs there. I can boot into download mode however and I re-installed root and twrp recovery via Odin, however this did not help.
Any other suggestions please?
Appreciate the help.
Click to expand...
Click to collapse
When you didn't use the tablet for those several months did you keep it running or did you use the power off option, if you left it running then it probably shut it-self down when battery got low, then the extra time left probably completely depleted the battery causing irreversible damage to the battery (lithium-ion batterys aren't made to deplete to 0 volts it will ruin them), the proper way to store a battery device is to fully charge it then power off the device and it should store for up to a year fine.
sometimes you can give the battery a boost, or maybe the samsung charger blew out, first try another 2+ amp charger and a new cable.
or you can even try your pc usb port connect it for about 10-15 minutes (sometimes the low 500mA current is good to revive completely dead batteries though keep the screen off), see if you can get any voltage back into the battery and if it starts holding a charge, then switch to a proper charger.
if the battery is under 3v the tablet is designed to shut off to protect the battery so if the voltage is less then that it might take some tinkering to get the voltage above that threshold to keep the tablet running.
otyg said:
When you didn't use the tablet for those several months did you keep it running or did you use the power off option, if you left it running then it probably shut it-self down when battery got low, then the extra time left probably completely depleted the battery causing irreversible damage to the battery (lithium-ion batterys aren't made to deplete to 0 volts it will ruin them), the proper way to store a battery device is to fully charge it then power off the device and it should store for up to a year fine.
sometimes you can give the battery a boost, or maybe the samsung charger blew out, first try another 2+ amp charger and a new cable.
or you can even try your pc usb port connect it for about 10-15 minutes (sometimes the low 500mA current is good to revive completely dead batteries though keep the screen off), see if you can get any voltage back into the battery and if it starts holding a charge, then switch to a proper charger.
if the battery is under 3v the tablet is designed to shut off to protect the battery so if the voltage is less then that it might take some tinkering to get the voltage above that threshold to keep the tablet running.
Click to expand...
Click to collapse
I'd guess it was left off without powering it down.
When I plug it into the PC via USB or into a power socket I just see the 'Samsung Galaxy Tab Pro SM-T320' log and it is flashing continuously.
RMA? I can get into download mode, but how does that help me? Knox warranty void shows 0x1 - it's voided, correct?
Anyone?
hello
your battery is hs
look here to change it: "https://www.newpower99.com/"
when you leave back your tablet use these: "repair battery life" & "L speed"
regard
thanks
can anyone vouch for this shop? I'll order a battery there and try to repair it myself.
that worked, easy installation and extended battery life

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