I am not able to get airtel 4G data while Jio is working fine. I even tested replacing the Airtel sim still the issue is not resolved.
If I use the sim in other phone it's working fine. Can anyone suggest what would be the issue?
Which Version of 7x,Al10,L21......?
Airtel use Band 3 and 40 Lte
Al 10
Ok,the AL10 has
4G Band:
850MHZ
900MHZ
1800MHZ=B3
2100MHZ
2300MHZ=B40
Are you in India?
Is in Settings-Mobile Data Settings 4G Enabled?
Thankiu all for the suggestion,I recharged my 4g pack again today and issue got resolved, was not sure what had happened before
Hi Mr. Letsckhy.. My huawei honor 7x also can't connect to 4g.. Line too slow.. Please advise me..
Related
I have an htc m8 unlocked international model and which does support 1800mhz frequency for lte, the same my network provides for lte. But i am unable to run lte. tried my sim card on an iphone 6 and lte works just fine. Please help me.
yousafkhar said:
I have an htc m8 unlocked international model and which does support 1800mhz frequency for lte, the same my network provides for lte. But i am unable to run lte. tried my sim card on an iphone 6 and lte works just fine. Please help me.
Click to expand...
Click to collapse
is 3g working ok?
do you get 4g on the screen at all?
Yes
m112 said:
is 3g working ok?
do you get 4g on the screen at all?
Click to expand...
Click to collapse
Yes 3g works but on other carrier. The carrier which is providing Lte doesnt have 3g.
LTE signals not getting
m112 said:
is 3g working ok?
do you get 4g on the screen at all?
Click to expand...
Click to collapse
The same problem is getting me as well. According to the Network provider(WaridTel Pakistan) this model of HTC One M8 is not supported in Pakistan or Carrier Lock something even the LTE option is appearing in network modes. Meanwhile 3G and edge is working perfectly.
HTC one Mdoel Name: OP6B160
Network: waridTel (LTE 1800 MH)
Hi team I bought unlocked HTC one m8 and for 1st week it was working fine but now suddenly it's 3g data is stopped working. I only able to use 2g data and when I switch to umts mode so it shows no signal and if I change to auto mode so it catch the 2g signal only. I tried my Sim in another phone so it's working fine and tried another Sim in my phone so I am facing the same problem. Guys please help as I really love this phone.
karan0405 said:
Hi team I bought unlocked HTC one m8 and for 1st week it was working fine but now suddenly it's 3g data is stopped working. I only able to use 2g data and when I switch to umts mode so it shows no signal and if I change to auto mode so it catch the 2g signal only. I tried my Sim in another phone so it's working fine and tried another Sim in my phone so I am facing the same problem. Guys please help as I really love this phone.
Click to expand...
Click to collapse
Hello,
I have reported this thread to be moved to right Q&A in order to get expertise help on the problem.
-Vatsal
karan0405 said:
Hi team I bought unlocked HTC one m8 and for 1st week it was working fine but now suddenly it's 3g data is stopped working. I only able to use 2g data and when I switch to umts mode so it shows no signal and if I change to auto mode so it catch the 2g signal only. I tried my Sim in another phone so it's working fine and tried another Sim in my phone so I am facing the same problem. Guys please help as I really love this phone.
Click to expand...
Click to collapse
Not enough info. Need the phone's CID, and what 3G (UMTS) bands used by your carrier.
redpoint73 said:
Not enough info. Need the phone's CID, and what 3G (UMTS) bands used by your carrier.
Click to expand...
Click to collapse
I Google and found this CID for my phone spcs_001. I got to know this from terminal emulator. Sorry but I don't know what band is used by my carrier.but I recently took 4g sim from my carrier which is working great on my brothers phone but not on my phonećI am using Airtel's 4g SIM and not able to use even 3g on it .
karan0405 said:
Sorry but I don't know what band is used by my carrier.
Click to expand...
Click to collapse
Call your carrier and ask them, they can answer this.
Nobody here can help you, if you don't give this simple information.
redpoint73 said:
Call your carrier and ask them, they can answer this.
Nobody here can help you, if you don't give this simple information.
Click to expand...
Click to collapse
Thanks, I have called my carrier and they advised that 2100 for UMTS (3G) and 2300 LTE (4g) band is used by Airtel.
karan0405 said:
Thanks, I have called my carrier and they advised that 2100 for UMTS (3G) and 2300 LTE (4g) band is used by Airtel.
Click to expand...
Click to collapse
You have the Sprint version of the phone (based on CID) which should be compatible with 2100 MHz (UMTS). This phone does not support 2300 LTE, but you may already be aware of that.
Are you sure your carrier's APN info is entered correctly?
You sure 3G worked for a week? Any changes that happened that could have have changed that?
Thanks for sharing this detail, I was not aware about the 4g which you mentioned. Yes my APN is correct and i have crossed checked with my carrier as well. And yes i have used 3g for a week and after that I took another SIM from my carrier(Airtel) 4g sim and just after that my 3g stopped working.
And I have checked my new sim in another phone so it's working fantastic but not in my phone. and I have checked my brother SIM in my phone so even that sim's 3g is not working on my phone. I could not understand all of sudden what went wrong which it stopped working.
karan0405 said:
Yes my APN is correct and i have crossed checked with my carrier as well. And yes i have used 3g for a week and after that I took another SIM from my carrier(Airtel) 4g sim and just after that my 3g stopped working.
Click to expand...
Click to collapse
Check the APN again, and that is the currently selected, active APN. All I can think, is that inserting another SIM changed the APN.
I checked again, but still same issue. What should I do any suggestion. Or could this be a software or hardware issue how to know this. Any idea
My Nexus 5x doesn't connect to LTE at all in Airtel (India). At best it connects to HSPA connection only.
My dad's Moto X does connect to Airtel 4G with amazing speeds. I have tried using *#*#4636#*#* and selecting LTE only but then it shows no service available. Anyone with same problem?
Any Solutions?
same issue for me, on sprint in USA
It was previously active on FI and pretty sure it connected to LTE
nrgmalik said:
My Nexus 5x doesn't connect to LTE at all in Airtel (India). At best it connects to HSPA connection only.
My dad's Moto X does connect to Airtel 4G with amazing speeds. I have tried using *#*#4636#*#* and selecting LTE only but then it shows no service available. Anyone with same problem?
Any Solutions?
Click to expand...
Click to collapse
Call your operator and tell them to activate the 4g service on your phone. You might have to pay extra on your internet plan though.
I tried using engineering mode but it doesn't work on my mobile . I have Samsung exyno's processor. I want to unable the LTE band ASAP. Plzzzzzzz HElp me:crying: :crying:
The lte variant is different to the 3g one and has a qualcomm chip for lte that isn't present in the none lte version. Pretty sure it's impossible to do
you can not use jio 4g on a 3g phone because jio doesn't have 2g or 3g fallback network.
not answer but query... facing same problem. with my samsung galaxy note gtn7100 3g.
is updating by rooting the phone to lollipop or other version will bring 4g accessibility or not ?
Reference phone specs at end. I recently got the Honor 7x and am using T Mobile in the Atlanta, GA US region. At home, when I got the phone Friday night after work it was awesome. Super fast no problems plug and play. But Monday at work I get full signal, but no internet. No download speed. I found that when I go into the settings under mobile network if I choose preferred network mode down to wcdma/gsm it turns off the LTE but I get some data. Is there a way to remedy this problem without having to sacrifice LTE while I'm at work?!? I know the Huawei website says the phone works with T Mobile, but if it only works with 3/5 bands do I just not get LTE where those bands are in effect? Can someone shed some light on this? Because before today, I honestly didn't know what any of this meant. Thanks in advance!
Phone Honor 7x
Model BND-L24
Build Number BND-L24C567B140
EMUI version 5.1
Android version 7.0
From Huawei Spec General Features AT&T, T-Mobile (no Service: Sprint and Verizon Wireless)
Miguel EsquivelSupport Agent
Miguel EsquivelHi there! Thank you for reaching Honor Device USA. How may I be of help today?
Sam8:40 pm I'm having trouble with my signal for my phone, and I'm also having a difficult time finding information on my situation with the US version of the 7x. I have L24 version, and I also have T Mobile. am I unable to get 4g?
Miguel Esquivel I see, let me help you with that
I am sorry you are havinf this issues Sam
Can i please have your imei number
Sam ...
...
Miguel Esquivel Thank you just a moment please
Thank you very much for holding Sam
Sam of course
Miguel Esquivel Can i please know who is your carrier?
Sam t mobile
Miguel Esquivel Thank you
Can i please know what issues are you having regarding the carrier signal?
Sam well, when preferred network type is set to LTE/wcdma/gsm auto and 4g is enabled, i get a full signal as far as bars go and the 4g icon is there but my download speed is nothing and it tells me im offline
when i change preferred network mode to wcdma/gsm i get data, but not 4g
Miguel Esquivel I see
Have you try a diferent sim card?
Sam sim card works in other phones fine.
Miguel Esquivel Thank you for that information
Does this happen everywhere?
Sam mostly seems to happen when I am at work
i work in...
live in...
Miguel Esquivel well it seems to be intermittent issue, but since your satisfaction is our main goal we can send the device to our repair center for further testing, but if you allow me to add my opinion i think that the signal goes weeker on that location and probably does not reach enough power to have data traveling on it
I do not have a coverage map for your carrier i am sorry, but you can consult them, it could also be a sensibility related issue with your antenna Sam
Sam i'm showing that there are 2 bands that the honor 7x does not support that tmobile does use and im just wondering why we aren't on the same page
it's not a repair issue. it's a matter of whether or not the phone is compatible, and i'm leaning towards no unless you have a solution. there are 3/5 supported LTE bands for this phone which i did not think would mean that LTE wouldn't work at all
Miguel Esquivel This are the frequency bands compatible with the L24 A
Primary SIM card:
4G LTE FDD: B2/B4/B5/B7/B12/B17
3G WCDMA: B1/B2/B4/B5;
2G GSM: B2/B3/B5/B8
Secondary SIM card (voice services only, no data service):
2G GSM: B2/B3/B5/B8
Sam so if T mobile uses B66 and B71 LTE bands for their LTE service as well and the honor 7x is incompatible with these my phone will not work properly unless i completely turn off LTE????
Miguel Esquivel I am afraid the service could be intermittent Sam
Sam so depending on where I'm at, I need to stop what I'm doing go to settings and turn off LTE data in order to get ****ty 3g data just so I'm not stranded? Read
Miguel Esquivel I am sorry Sam
Miguel Esquivel has closed the chat.
Lte does not work for me in Canada with freedom mobile too.. Honor and waway does not give a **** as usual
Okay, forgive me for this, but what was advertised that isn't working?
T-mo will be the first to tell you that not all of their services are available everywhere, is that what's going on here? I may be missing something here, but does the honor / huawei not work when a different device (with the same bands) would work?
Honestly, just a question, I really don't know...
Lte band 4 and 7 were advertised and does not work on my carrier..
the same problem here. i'm in venezuela, band 8 UMTS were advertised on the specs phone and doesnt work
Phone Honor 7x
Model BND-L24
Carrier : digitel
carrier bands
B8 (900 GSM) UMTS
The phone stays on edge never get H+.
i have another phone samsung s4 mini Sg-i9192 with bands:
Name Interface
B1 (2100) UMTS
B2 (1900 PCS) UMTS
B5 (850) UMTS
B8 (900 GSM) UMTS
the samsung phone gets H+ signal perfect with the same sim card, i already update the honor ui and nothing. anysugestion ?
Rios82 said:
the same problem here. i'm in venezuela, band 8 UMTS were advertised on the specs phone and doesnt work
Phone Honor 7x
Model BND-L24
Carrier : digitel
carrier bands
B8 (900 GSM) UMTS
The phone stays on edge never get H+.
i have another phone samsung s4 mini Sg-i9192 with bands:
Name Interface
B1 (2100) UMTS
B2 (1900 PCS) UMTS
B5 (850) UMTS
B8 (900 GSM) UMTS
the samsung phone gets H+ signal perfect with the same sim card, i already update the honor ui and nothing. anysugestion ?
Click to expand...
Click to collapse
The 900 band you want to use isn't available on the BND-L24 model
Works great on at&t even in areas near here that have gotten worse service recently.
Bands 5 and 12 are the main T-mo bands so it should work for you, bud. I would double check the APN. I would also have T-mo release the SIM and reprovision it (cut it loose from the network and reconnect it); I used to work for T-mo and this can resolve a buttload of connection issues.
I use mine on Cricket/AT&T and get better reception than I did with my ZTE Axon 7.