Heating Up whne trying to charge - not charging anymore - Nexus 5X Q&A, Help & Troubleshooting

Hi,
First of all thanks to everyone. I hope it is not a repeat query. I have searched quite a bit here and of course with my friend Google but not coming up with much. Here is my issue:
My wife's Nexus 5x is about 1 year old or so. Stock, not rooted just plain old. About a week ago, she stated that phone is heating up (not warming) when plugged in to charge. I plugged that to a another charger of Nexus 5x (I have 3 of these phones in my house hold). Same effect - it is really heating up in the back near the finger print sensor. Red charging light keeps flashing but nothing more. I even could not turn it on. I tried to boot into safe mode to no avail - can not. I opened up the whole thing to see any internal damage or may be moisture or shock - but no evidence of that either. - reseated all cables - pack it back. Still when I plugin, I do see the red flashing light and in about 2 minutes or so I can feel that it is heating up in the back and if I leave it on charger long enough (5 minutes or so) heat can be felt on the screen. In any case, I am out of warranty - LG had replaced it for boot loop issue about a year ago. :crying:
So that is my sob story. In my little opinion, this may be a hardware issue and also, this may not be a boot loop issue. I am thinking to buy a used one and replace the mobo - may be?
Any hope for this puppy? Your time, advice, kind words, directions, guidance all are very appreciated.
Regards...
Danny

@onlydanny: what about changing battery - could be a short-circuit within. Anyhow, don't do further cooking-experiments.

rp158 said:
@onlydanny: what about changing battery - could be a short-circuit within. Anyhow, don't do further cooking-experiments.
Click to expand...
Click to collapse
Thanks for the response. No, I didn't give much thought about the short-circuit in the battery itself because when I had back cover out and plugged in, battery was not heating up - it was mostly around the finger print scanner. but now, when you mention it, I should have. Let me think about swapping the battery from mine and see ...
Thanks for the tip. I will try not to do cooking-experiment any more... . That was cool.
Danny

Related

Charging Issue

Hi guys,
i have some issues with charging my inc2.
it is not accepting any charge anymore, tried diffrent chargers, cables, even on my pc but nothing. The orange charging LED just flashes slowly on and off...
Any ideas?
Need to replace phone or replace charging port.
Sent from my Galaxy Nexus using xda app-developers app
Snake-Plissken said:
Hi guys,
i have some issues with charging my inc2.
it is not accepting any charge anymore, tried diffrent chargers, cables, even on my pc but nothing. The orange charging LED just flashes slowly on and off...
Any ideas?
Click to expand...
Click to collapse
Yes, unfortunately it is a known hardware issue. Over time, the charging port starts coming loose. Like mentioned above, you CAN fix it yourself. There are video tutorials on YouTube and the replacement part can be had for under $10. If your device is still under warranty, Verizon will replace the phone. If it's not under warranty (or if you just want to give it a go), the port replacement process is pretty straightforward.
I might give it a try. Does anybody have a video or a link?
The weird thing is, that the battery is discharging very fast, could it be just a bad battery?
Sent from my GT-N7100 using Tapatalk 2
Could b the back door on your inc 2. I believe you need the back door on to charge cuz it goes thru contacts on the back. I dropped mine one day and charging and getting signal was almost impossible till I figured that out and bought a new one
Ok.
Seems to charge now. Won't touch it until it is full. After that I will check what is going on.
I don't know where this issue came from.never dropped it nothing. It was even in a Otterbox
Sent from my GT-N7100 using Tapatalk 2
The issue stems from regular use. The charging port is essentially held in place only by the connections to the board. Repeatedly plugging and unplugging the power cable causes it to break over time.
actually just replaced the charger port on my incredible 2 today. It really wasn't that difficult at all. If you have any questions feel free to PM me
yeah it has to be replaced. happened to me last month. It's honestly like the worst flaw with this phone
Snake-Plissken said:
Ok.
Seems to charge now. Won't touch it until it is full. After that I will check what is going on.
I don't know where this issue came from.never dropped it nothing. It was even in a Otterbox
Sent from my GT-N7100 using Tapatalk 2
Click to expand...
Click to collapse
Def need to replace it. Same issues I was having at one point with it randomly taking charge. I found that if the charger is plugged in a held a certain level ( i placed the phone on a flat surface with a book under the cord for leverage) it would charge just fine.
If you are rooted and sending back, make sure you revert to stock to avoid any annoyances.
I've managed to solve this issue without messing around with the phone's innards (the last time I did it was a disaster and I was forced to buy an entirely new phone). It's not pretty, but if you twist a rubber band around the micro usb end of your charger, plug your phone in, twist that same rubber band around the phone itself, and make sure the connection very tight, you might get some more life out of your charger port.
Ugh. I can't wait for my upgrade.
Nice name there Dave.
sent from my paranoid android
gdwy89 said:
I've managed to solve this issue without messing around with the phone's innards (the last time I did it was a disaster and I was forced to buy an entirely new phone). It's not pretty, but if you twist a rubber band around the micro usb end of your charger, plug your phone in, twist that same rubber band around the phone itself, and make sure the connection very tight, you might get some more life out of your charger port.
Ugh. I can't wait for my upgrade.
Click to expand...
Click to collapse
While, I give you major kudos points for MacGuyver-ing a solution, that's more of a quick band-aid than a real fix. I could imagine having a rubber band around the phone could potentially hinder usage.
But hey, way to think outside the box! :good:
Card83 said:
While, I give you major kudos points for MacGuyver-ing a solution, that's more of a quick band-aid than a real fix. I could imagine having a rubber band around the phone could potentially hinder usage.
But hey, way to think outside the box! :good:
Click to expand...
Click to collapse
Thank you. You're telling me. Do you know how hard it is to use a touch screen with a rubber band across it? Oy.
Right. The caveat here, of course, is that this technique will only help charge your phone until the charging port becomes so disconnected from the board that no amount of force will reestablish this contact. And this will inevitably happen because you're going to keep plugging and unplugging your phone from the charger which is what created the issue in the first place.
If you know you have big, sweaty, idiot hands (like me) that are going to destroy your phone if you take it apart (like me) and you can tough it out: more power to you. The other alternative is to buy an external battery charger and a second battery. The disadvantages here are pretty obvious (e.g. you have to carry a second battery around; if you forget a second battery, you can't ask another Android user to borrow their phone charger, etc.).

[Q] Is it the Battery or is it something else?

Hi there.
My Mother has a One V which she is really happy about. But recently she says that it has been draining the battery so fast. At first i didnt really believe it (you know old people and tech), and asked if she had charged it correctly. She then told me that the charging process was also quite strange.. She had plugged it in one night, and the phone displayed that it was charging.. Then 8 hours after, in the morning it had only charged 2% ! This doesnt happen all the time, but only some times.
Now she has given it to me and hope that i can fix it. At first im just going to factory reset it, even though i dont think that is the problem. But i have noticed that what she is telling me is true to some extend. I have had the phone sitting on the table all night. No simcard and no nothing.. It had only used about 5%, but as soon as i began using it, to take backup and prepare for the reset oh boy.. It uses 1% in merely seconds! Approx 26 seconds per 1%!
I think this is rather strange and im unsure if the battery is the problem.. Do you guys have any ideas ?
Oh and i have to say that the phone is running newest stock software. It has never been rooted or anything like that.
Well, the charger port is probably bad. My first htc one m8 and my droid incredible 2 both have weak ports on them from the factory. Send it in for warranty and say nothing < about a possible bad charging port if it still has warranty. And, if nothing Less try a brand new charger, and see if that one works and if it's loose when it's plugged in. If it Is loose with new charger it's a bad charger port.
Yeah this confuses me as well. It happens once every few months. The battery drains really fast and charging is extremely slow. The first time this happened my One V dropped from 100% to 27% in 20 minutes! And just like it randomly happens it randomly goes; battery consumption goes back to normal after a day or two.
A possible reason is the charger and USB cable that is used. My cable is worn out so that might be why charging is slow but it doesn't explain why the battery drains so fast even when the phone is disconnected from the charger. So the only reasonable explanation would be some hardware problems in the battery pack.
But this is all just me guessing... I don't know for sure.
tylerleo said:
Well, the charger port is probably bad. My first htc one m8 and my droid incredible 2 both have weak ports on them from the factory. Send it in for warranty and say nothing < about a possible bad charging port if it still has warranty. And, if nothing Less try a brand new charger, and see if that one works and if it's loose when it's plugged in. If it Is loose with new charger it's a bad charger port.
Click to expand...
Click to collapse
It could be the charger port. I tried cleansing it with a toothpick (heard dust could be the problem), but the problem persists
swhatevers said:
Yeah this confuses me as well. It happens once every few months. The battery drains really fast and charging is extremely slow. The first time this happened my One V dropped from 100% to 27% in 20 minutes! And just like it randomly happens it randomly goes; battery consumption goes back to normal after a day or two.
A possible reason is the charger and USB cable that is used. My cable is worn out so that might be why charging is slow but it doesn't explain why the battery drains so fast even when the phone is disconnected from the charger. So the only reasonable explanation would be some hardware problems in the battery pack.
But this is all just me guessing... I don't know for sure.
Click to expand...
Click to collapse
The problem here is that it happens every second time or so the phone is charged at the moment. But i have bought a new battery and will try and change it. Ill write here how it goes and if there is a improvement, so that you know where the problem relies if you are thinking about doing the same.
Same problem here. Every few months the battery drops from > 50% to 2% or so. This happens within some minutes and my phone gets really hot.
But normaly I use it with a 2 amp charger and I think this happens more often if I use chargers with 1 amp.
Edit: This happened for me with every rom I used.
I changed the battery two days ago, and i can already feel a huge improvement.. 8 hours ago i took it out from the charger. Data and Bluetooth has been on all day. Been browsing a little, and sent som SMS and stuff like that.. 65% now.
The conclusion must be that in my case at least, it was a battery hardware fault.
I'm also thinking about replacing my battery, was replacing it easy?
jonas2790 said:
I'm also thinking about replacing my battery, was replacing it easy?
Click to expand...
Click to collapse
Yes it was actually pretty easy. Although i have done it on my One S too, and that was even easier.
Some recommendations: Get your self a repair tool kit before you start. Everything has been so much easier for me after i got that. It is all the money worth it . This is what i got http://www.ebay.co.uk/itm/261399617620?_trksid=p2059210.m2749.l2649&ssPageName=STRK%3AMEBIDX%3AIT <- They ship worldwide.
The battery i brought : http://www.ebay.co.uk/itm/321303229844?_trksid=p2059210.m2749.l2649&ssPageName=STRK%3AMEBIDX%3AIT
First i took the plate off at the bottom of the phone (the one where there behind is sim card and sd card). Unscrewed all six screws. Once done you can take all the plastic off the large plastic part (the one below the simcard and sd card when inserted, and covering everything behind the outer cover). This part is also taped/glued, but should not be a problem to get off.
After you have taken that off, use a pry tool to pry the plate open around the camera lens and flash (beware that this plate is also taped together. Unscrew the last screw behind.
Now comes the tricky part. You need another more solid pry tool to pry the lcd/board out from the front. Use the pry tool in between the screen and the cover of the phone, and all the way around. The LCD and board needs to come out from the phones front.
After that the battery becomes visible. There is nothing special to getting the plug out for it as far as i can remember and should just be pulled towards the battery to get it out. Battery is glue to the inside of the phone, but using the solid pry tool you should be able to get it out. If you order the battery i linked to, it comes with new 3M tape.
Heres a video showing it pretty good i think:
https://www.youtube.com/watch?v=gPasbSobzwA
Da9L said:
Yes it was actually pretty easy. Although i have done it on my One S too, and that was even easier.
Some recommendations: Get your self a repair tool kit before you start. Everything has been so much easier for me after i got that. It is all the money worth it . This is what i got http://www.ebay.co.uk/itm/261399617620?_trksid=p2059210.m2749.l2649&ssPageName=STRK%3AMEBIDX%3AIT <- They ship worldwide.
The battery i brought : http://www.ebay.co.uk/itm/321303229844?_trksid=p2059210.m2749.l2649&ssPageName=STRK%3AMEBIDX%3AIT
First i took the plate off at the bottom of the phone (the one where there behind is sim card and sd card). Unscrewed all six screws. Once done you can take all the plastic off the large plastic part (the one below the simcard and sd card when inserted, and covering everything behind the outer cover). This part is also taped/glued, but should not be a problem to get off.
After you have taken that off, use a pry tool to pry the plate open around the camera lens and flash (beware that this plate is also taped together. Unscrew the last screw behind.
Now comes the tricky part. You need another more solid pry tool to pry the lcd/board out from the front. Use the pry tool in between the screen and the cover of the phone, and all the way around. The LCD and board needs to come out from the phones front.
After that the battery becomes visible. There is nothing special to getting the plug out for it as far as i can remember and should just be pulled towards the battery to get it out. Battery is glue to the inside of the phone, but using the solid pry tool you should be able to get it out. If you order the battery i linked to, it comes with new 3M tape.
Heres a video showing it pretty good i think:
https://www.youtube.com/watch?v=gPasbSobzwA
Click to expand...
Click to collapse
Aah so it was the battery pack after all!! Interesting to know.
Glad it worked out for you and thanks for the battery replacement links.
My One V is retired but since the battery is cheap I will buy one and replace it just in case I ever need the phone as backup.

[Q] Rooted Motherboard Issues?

Knowing that this is my last resort and with all the wonderful knowledge here on the forums, I'm hoping I might get some creative ideas.
I recently bought a Tab S 8.4, rooted it about 2 weeks after I got it. No problems, everything is working great. Last week, the screen starts to flicker and the tablet reboots randomly. When it does this, the battery goes from 100% down to 12%. Eventually this happens enough where the tablet won't stay on for longer than a minute. Read around the forums and find others mention the exact same issue. Potentially a battery pull/re-plug may alleviate. Tried that to no avail.
I have found that if I hold the battery plug in place *real* tight, by pushing down with my finger, the tablet operates somewhat normally. Could be a motherboard issue.
Anyone run into this at all? Thoughts? Ideas? Replacement parts? I've got a $500 brick on my hands now with no warranty to boot. :crying:
Thanks in advance!
I soldered my battery straight to the board. But before doing that, try spraying some contact cleaner (found in hardware stores) and see if it Will work
hey, i got this issue once ! go to customer service,they will fix it for you in 5min FREE !
sku|| said:
hey, i got this issue once ! go to customer service,they will fix it for you in 5min FREE !
Click to expand...
Click to collapse
Which customer service are you referring to? A local samsung customer service?
Squez said:
Which customer service are you referring to? A local samsung customer service?
Click to expand...
Click to collapse
yes, samsung service center
sku|| said:
yes, samsung service center
Click to expand...
Click to collapse
So they took off the back cover and soldered it back in for you for free with no warranty? I'm a bit surprised they would do that. I'll have to see if I have one in my area.
Please keep us updated
Squez said:
So they took off the back cover and soldered it back in for you for free with no warranty? I'm a bit surprised they would do that. I'll have to see if I have one in my area.
Click to expand...
Click to collapse
Hey Squez please keep us informed and if you get this problem resolved. I am not gonna root my Tab S until I know its safe to do so... thanks and good luck.
TeeShark said:
Hey Squez please keep us informed and if you get this problem resolved. I am not gonna root my Tab S until I know its safe to do so... thanks and good luck.
Click to expand...
Click to collapse
I found a local electronic repair shop that said they could re-solder it for me relatively easily. Brought it in and he said it did look like the terminals on the battery plug had been pulled back a little bit and weren't soldered on there very good (good to hear some type of confirmation on that and he let me view it through a microscope as well). Twenty minutes and twenty dollars later, my tablet is working as it did previously. I've used it sparingly over the last 2 hours, so nothing definitive yet, but the fact that it doesn't restart right away makes me think the issue is resolved.
Thanks everyone for the suggestions!!
Sweet
Squez said:
I found a local electronic repair shop that said they could re-solder it for me relatively easily. Brought it in and he said it did look like the terminals on the battery plug had been pulled back a little bit and weren't soldered on there very good (good to hear some type of confirmation on that and he let me view it through a microscope as well). Twenty minutes and twenty dollars later, my tablet is working as it did previously. I've used it sparingly over the last 2 hours, so nothing definitive yet, but the fact that it doesn't restart right away makes me think the issue is resolved.
Thanks everyone for the suggestions!!
Click to expand...
Click to collapse
eh? 20dorra ??
Squez said:
I found a local electronic repair shop that said they could re-solder it for me relatively easily. Brought it in and he said it did look like the terminals on the battery plug had been pulled back a little bit and weren't soldered on there very good (good to hear some type of confirmation on that and he let me view it through a microscope as well). Twenty minutes and twenty dollars later, my tablet is working as it did previously. I've used it sparingly over the last 2 hours, so nothing definitive yet, but the fact that it doesn't restart right away makes me think the issue is resolved.
Thanks everyone for the suggestions!!
Click to expand...
Click to collapse
Glad to hear you got it working bro.. seems.like a samsung quality or even design issue, they got plenty of space yet decided to use a very small terminal
Battery Results
Just wanted to follow up with everyone that might be experiencing similar issues. After fixing the issue, and de-bloating a bit, my battery life is phenomenal. Much better than when I first got it. I suspect the battery issue was causing some drain as well, even when it wasn't restarting. The attached screen is still with 35% battery left.
Thanks to all those who contributed to this thread. I too was having battery issues. I'd get random restarts, disconnects from the cellular network, forgetting wifi passwords, battery that would go from 50% to dead in three seconds., display glitches etc. I finally opened up my tab which I thought was going to be a pain but was actually pretty easy. By naked eye the solder joints looked fine but under a microscope I could see that all six solder joints on the battery connector were cracked and by pressing on the connector could see the connector move independently from the PCB. Resoldered the joints and everything is good now.
Well my problem is that the battery isn't charging, I get a battery with a red "X" mark when the screen is on but when it is turned off, its charging well but very slow and when it reaches 99% it never goes to 100%. Could it be possible I have the same problem as you guys? no random restarts for me just the issue of sucky battery life (3 hours on wifi) and not charging
Squez said:
Just wanted to follow up with everyone that might be experiencing similar issues. After fixing the issue, and de-bloating a bit, my battery life is phenomenal. Much better than when I first got it. I suspect the battery issue was causing some drain as well, even when it wasn't restarting. The attached screen is still with 35% battery left.
Click to expand...
Click to collapse
Which bloat apps did you exactly remove?
drmodify said:
Well my problem is that the battery isn't charging, I get a battery with a red "X" mark when the screen is on but when it is turned off, its charging well but very slow and when it reaches 99% it never goes to 100%. Could it be possible I have the same problem as you guys? no random restarts for me just the issue of sucky battery life (3 hours on wifi) and not charging
Which bloat apps did you exactly remove?
Click to expand...
Click to collapse
Are you using the stock Samsung charger? Just plug it into the wall and it should be fine. Don't charge from the computer or use a different charger
Got that same problem. My tab will only charge up to 60% under 6 hours. Batterystatus app shows that my 2amp wall charger is just charging at 300mah +/- . Tried my power bank, same issue. Changed the cable and the reading from the wall charger is 1800mAh , could top up the battery in 2hrs
DUHAsianSKILLZ said:
Are you using the stock Samsung charger? Just plug it into the wall and it should be fine. Don't charge from the computer or use a different charger
Click to expand...
Click to collapse
Using wall charger. Never charged via pc...
Any Ideas?
I have experienced this. Flickering of the screen which eventually leads to reboots. Got it fixed at a samsung service center. You rooted it but you're on stock ROM right? I think there's a problem when we root it and stick with the stock ROM. When I rooted my tab again, certain apps started FCing which lead to lags. So I'm gonna wipe this and start from scratch.

Flooded phone, working screen but not charging

Hey guys,
So i flooded my phone, dried it, left in rice for 2 days and now when i connect it to my charger the screen goes up after a minute or so but its not charging. My screen shows battery icon with a bolt inside and a zero below, or battery with a cable inside and zero below. Any idea what can i do to fix this? I can boot to bootloarder mode, but when I'm trying to boot to recovery/other modes it goes back to 'charging screen'.
Thanks in advance!
The battery is eeprom controlled so you probably damaged it when teaching the phone to swim. Flashing will do nothing for it.
Putting the phone in rice is a bad idea as it isn't as absorbent as you think. You should have left it over a radiator for a week or so to evaporate the water before even thinking about switching it on, but by then the damage was probably already done.
If it doesnt start working in week or so then expect it to be expensive to fix.
Beamed in by telepathy.
Not sure what eeprom is, but if its in the part below, then i could replace it myself with no problem. What are Your thougts? I know that more thing may be broken, but if it would go back to life i would be glad because I don't want to spend money on any new phone, maybe apart from S8/pixel but its expensive as hell.
https://e.allegroimg.com/original/0115f6/28e0dc9447338f8114880dfb6c1e
If i couldn't repair this bad boy then I would probably go with 6s, but I'm not sure if I want to make the transition to iOS.
Cheers and thanks for previous reply

Slowly increasing hardware problem

Hi all,
I have a general hardware problem with my Samsung Galaxy Tab S4. Maybe someone here has an idea or tip for me.
I still used the factory software without any rooting or unlocking the bootloader. So everything original and up to date.
A few month ago the tablet began to restart in the middle of using it. At the beginning it happened seldom, but then more and more often. Also during the restart new restarts happened more and more often, so that it took several retries, until it started again. Now it is not usable anymore, because it is not running longer than a few seconds before the next restart if it happens to boot completely at all.
I was able to make a factory reset but this didn’t solve the problem.
My first theory is, that this could be a problem with the battery, that it is slowly dying and had more and more problems to hold the voltage. But the problem also exists when the power supply is connected. So I am not sure if this rules out the possibility, that this could be cause by the battery? Does somebody know how this is internally wired, if a broken battery could still have a negative effect when the power supply is connected?
Do you have other ideas/advices, what could be the problem or would could be helpful to do?
Thanks in advance for any help.
Best
The USB power input can't sink enough current to boot it or even run it without the battery acting as a reserve during peak usage spikes.
Replace the battery and go from there.
Thanks, then I will try this.
Vertex9999 said:
Thanks, then I will try this.
Click to expand...
Click to collapse
Hi Vertex, have you tried this already? I have pretty much the same problem and the battery was also my first intuition, but I don't know if buying a new one is worth it. Thanks!
Hi,
unfortunately I didn't had time to do it yet. I want to change the battery myself and for that I will need time and somebody to borrow me a hot air gun, because everything is glued together.
I will report, when I have done it but it will be at least a few weeks.
Alright, so I'll probably try it sooner, I'll update after replacing the battery. Also, if you haven't tried it yet, you might want to try just disconnecting the battery from the motherboard and connecting again after like 20s, I've read that it sometimes resolves this problem, but it didn't work for me. Fortunately removing the back lid of tab s4 is pretty easy, I used hairdryer, so with heatgun it should be even easier.
Thanks for the tips. I am currently on vacation but when I am back I will also try with a hairdryer.
Any additional tips for removing the back lid to somebody doing it the first time beyond what you can see in the youtube videos? How do you glue it back together?
Hi, sorry for the late reply.
I have eventually replaced the battery, and nothing changed unfortunately… I did a factory reset, etc. However I also had an issue that you didn't describe in your original post, which is that USB connection is not working, it only charges the battery, when connected to the PC while booted it's just not visible at all (tried with several cables, two computers, on windows and linux), when in download mode it kind of shows up, but it's not recognized and no drivers or any solution that I've found are working, so I don't know if it's still hardware problem something with the USB related parts or something in the system on lower level. Well, I'll be trying.
About the back lid. Beyond YT videos only thing that comes to my mind is patience. About the glue, you have few options and it depends a bit on how removing the cover goes. 1) glue stays in the more or less same condition as before removing the cover - that's how it went for me - in that case you can just reuse it, just by closing the cover and pressing it down for some time, it's probably not as strong as new but for me it worked just fine, especially if you use a book cover for the tablet there won't be a problem.
But if the glue came off, wrinkled a lot, or just doesn't stick anymore, 2) you can either use a special epoxide glue often with signature like T-7000 or T-800 but if you just look for a glue for smarphones you'll easily find it. Or 3) Buy a special sticker for this exact device which has a specific shape, it's pretty much the same thing as is used by manufacturer.

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