HELP - Lenovo ZUK Z2 (Plus) Questions & Answers

I have a problem with my zuk. The phone doesn't sense anything on top half. Ican't unlock it, I can't even press the ok button after I write my pin code. Only ''solution" I'm thinking about is hard reset but I'm not even sure that'll work. And I really don't want to reset it so PLEASE HELP

Did you restored TWRP backup?

Related

Universal (JasJar) is now brick after radio update attempt

Ouch!!!!!
I tried the radio update, during which I got a communication error.
Now I have a brick!
The blue i-mate screen comes up. the rom info is displayed (radio still says 1.03.00) and there it is stuck.
Now what? Hard reset? (how do you hard reset from that point?)
Bootloader? How is that done?
Please help. I am off to go under my blanket to cry.
Just retry the radio update again and again, put it in bootloader
How do I get bootloader? I tried the camera+power+reset combination but it still does the same thing, no bootloader menu.
Or do I have to have the bootloader files in the storage card first?
Can I also get help on how to extract the files. I don't know where the installer is putting the binaries, and at this point I would very much prefer not guessing what files to put where.
bootloader
try this
light + power + reset
Re: bootloader
dherrero said:
try this
light + power + reset
Click to expand...
Click to collapse
That did something. Now I have a white screen (no light) that says "Serial" on top and "v 0. 60" at the bottom.
I have the following files in the sd:
EnterBL.exe
GetServiceData.exe
radio_.nbf
RUU.conf
RUU.dll
UI.dll
But it is not doing anything.
yes, now it's in bootloader. Now connect the jasjar to your pc and execute the upgrade. If it doesnt work kill the activesync processes (WCESMgr.exe and wcescomm.exe) and repeat the upgrade
OK! That seemed to work, but it still gets stuck at the bootup screen (except now it shows the new radio version).
The update program asks for a hard reset, but others in another thread mentioned they did not need a hard reset after this update.
Is there something else I can try before trying a hard reset?
I just spent a week to set the damned thing to the way I like, and don't want to do all that again.
I didnt hard reset. try resetting 2 or 3 times. If it doesnt work then hard reset
I took out the battery. Will wait a bit and try resetting a few times.
How long does it take for yours to show some activity after the rom versions are displayed?
It does take longer for this device to bootup, but I wonder if the new rom made a difference there.
Usually the blue boot screen disappears in 30 seconds. But when i installed pocket plus many times it keeped freezed and a had to reset 3 o 4 times.
Is your case?
dherrero said:
Usually the blue boot screen disappears in 30 seconds. But when i installed pocket plus many times it keeped freezed and a had to reset 3 o 4 times.
Click to expand...
Click to collapse
Hmm. I don't have pocket plus, but I have the spb gprs monitor (or whatever it is called) at the startup. Maybe that's causing a problem with the new radio.
I will reset 3 - 4 more times and then do a hard reset.
If it does not come back from hard reset, the bawling you hear all the way out there is me.
he he . I ve spb gprs monitor too and it works fine.
good luck :wink:
When perform soft reset, wait 1 or 2 minutes before doing other soft reset
OK, now it is time to cry.
It is not coming back from hard reset either.
It is officially a brick. Any more ideas? Please?
thy to make the update again. Perhaps this revives it
if a radio update is available, maybe a rom update is around the corner.
Or just a recovery standard rom
Does exits an official rom to reinstall jasjar rom?
I am doing the radio update again to see if that helps.
I will probably need to contact imate support for a recovery rom image I suppose. I suppose I should tell them what I was doing.
But this update was from imate, right, so I didn't do anything "wrong".
If someone has a rom, please let me know.
So, I am getting the runaround.
iMate says they don't have the rom to send me and I should send the device to the service center. The service center says they don't work on JasJars there.
So I am stuck with a paperweight?
Try Hard reset....
Just try to Hard reset .. most probably one of your already installed S/W causes the machine to hangup.... once you clear after Hard reset it should boot up.. worse while before sending it back to imate and being blamed for loading un-official and not released update... Unfortunatly there no "shipped rom" yet. you best choice to recover the paper weight is to hard reset and perhaps load S/W again. ... I have been trying to dump the rom for days with no success .. once one of us can do it we are releaseed.
Good luck
Re: Try Hard reset....
Dubi said:
Just try to Hard reset .. Good luck
Click to expand...
Click to collapse
Already did the hard reset (many times) and nothing changed.
The problem started after the radio update, and the hard reset does not reset that update (I see the new version on startup).
Unless there is a harder reset I can do, I suppose I will have to wait for the rom.
makes a grown man cry...

Help needed

It seems that my camera and soft reset are not working..and I do not hv much time to leave my handset in the service center as they take a lomg time.I need help for
Hard reset with a osftware
Bootloader mode with a software.
I tried "Clear Storage" from Universal but it doesn't work.I also tried the EnterBootloader.exe...it also doesn't work.
Can any one pls help
have you tried upgrading your rom?maybe that could fix your problem. just remember to backup all your data 1st!

Desperate to do a hard reset

Excuse my poor writing English.
I was cleanig my sd card whith sk tools program, and I made a mistake and clean all files from main memory.
Now I don't have access to the programs, and the soft reset and the camaras buttons don't work.
How can I do a hard reset in these circumstances?
Please help. I really need the phone working.
Thanks.
hard reset is usually done by holding in the top two inner (menu) buttons while pressing the soft reset button, let go the reset button first then when the warning comes on screen release the other 2. Then press call to start the reset process.
Thank you for the answer.
The problem is the soft reset button doesn't work.
Is there other way to do the hard reset?
hard reset
You shold do:
Start>settings>system>clear storage> it is a hard reset too
Surely if the files on the phones memeory has been wiped the pressing the buttons on the handset will be pointless as there will be no programmes/commands linked to them
Sounds pretty serious to me
reset problem
Gift said:
Thank you for the answer.
The problem is the soft reset button doesn't work.
Is there other way to do the hard reset?
Click to expand...
Click to collapse
Maybe you can try a reflash of the rom?
Thank you.
It seems that I have a serious problem.
If somebody know another way of doing the hard reset, please inform.
Gift said:
Thank you.
It seems that I have a serious problem.
If somebody know another way of doing the hard reset, please inform.
Click to expand...
Click to collapse
AeronK 's solution should work fine.
Hard reset how do?
hallo
i have another problem..my XDA ist blocked(security code ist unknown, job of my soon..
when i making hard reset, then XDA in the screen has 3 collored thong with these nr"I PL 1.25.0001 and SPL 1.25.0000"
when i push volume button up or down, with reset button xda start normally but ask for code
What ??is this??
P.S.
and i must wait for acces to enter code 8 to 16 min
Regards for All
Arthur
Ok, seems that the only way is to do a refash of the rom.
How do I make that?
Please help
Thanks.
PS: In the process I hope not to use the active sync, because it doesn't work in my computer
dude i guess you need to reflash the rom
yes you need active synch to run uspl which you need before you flash/reflash a rom
your alternatives
use SD flashing read about it in wiki xda developers i never used it but its there
all the best sincere wishes to recover your pda
Gift said:
Excuse my poor writing English.
I was cleanig my sd card whith sk tools program, and I made a mistake and clean all files from main memory.
Now I don't have access to the programs, and the soft reset and the camaras buttons don't work.
How can I do a hard reset in these circumstances?
Please help. I really need the phone working.
Thanks.
Click to expand...
Click to collapse
just another two thoughts are you aware that if you hold the power button the phone restart it like soft reset!! so i guess you may want to try this b4 anything else i mean hold the two soft buttons & attempt reset via power!!
you may also want to try a programme called IBE Tweaks it has HARD RESET feature built in it!!
let us know how things go
Reflash the rom & dont forget to run a uspl first
After several attempts finally I managed to do the hard reset using the buttons, and my pda is work fine again
In any way, I will try your indications to prevent futures problems.
Thanks jahrami, you have been very useful.
U most welcome so glad u got ur phone back
Congratulations

[Q] [Bootloop] after hard reset

Hey everyone,
I've been searching for a matching topic but couldn't find one. If I'm asking something which has already been explained, I hope someone could give me a push in the right direction with a link, as I would be able to manage my way from there.
I have a rooted desire (amoled version). It wouldn't charge or turn on etc., I'm not sure which rom/bootloader is/was installed.
When I fixed the problem (battery connectors were bent) it finally booted, after which I thought I'd do a quick "return to factory settings" from the menu to clean the storage.
Now I'm stuck with a bootloop showing a moving glare over the word "android".
I can't get into hboot by holding down volume up or down uppon powering the device, so another reset isn't possible.
Read that the first boot always takes up some time, but even after hours it's still showing the android animation.
Figured it might have anything to do with the sd-card (4GB) installed. Perhaps do I need to reformat?
Any help would be highly appreciated!
EDIT 6/25/2011 21:43 GMT+1:
Found out about "fastboot", which I can access by holding back + power. From here I did another reset, but the bootloop continuously exists.
I think a next step would be to wipe the cache, but I'm not sure of this. Could anyone confirm this to me?
try to unroot with RUU. follow this guide to help http://forum.xda-developers.com/showthread.php?t=696189

[Q] KF(1st gen) Touchscreen not responding...

My KF(1st Gen) wont unlock at all.. It does not respond to any kind of touch. i have tried the hard reset and rebooted like a million times but its still the same. i even tried the factory reset but it still doesn't respond. bcoz of this i cannot use it all and im stuck at the unlock screen. it has never been dropped or "physically abused" . it even has full charge. i dont know what to do with it now. plz help me...:crying: it has been rooted but i pressed the factory reset and it became totally new and the next time i switched it on it was even asked me to register etc(the stuff that it asks when u switch it on for the first time) but i could not select anything coz of the touchscreen problems.. someone plz give me step by step guide on what to do ASAP...
eevee93 said:
My KF(1st Gen) wont unlock at all.. It does not respond to any kind of touch. i have tried the hard reset and rebooted like a million times but its still the same. i even tried the factory reset but it still doesn't respond. bcoz of this i cannot use it all and im stuck at the unlock screen. it has never been dropped or "physically abused" . it even has full charge. i dont know what to do with it now. plz help me...:crying: it has been rooted but i pressed the factory reset and it became totally new and the next time i switched it on it was even asked me to register etc(the stuff that it asks when u switch it on for the first time) but i could not select anything coz of the touchscreen problems.. someone plz give me step by step guide on what to do ASAP...
Click to expand...
Click to collapse
Try flashing the stock from the computer. Don't factory reset it. That might help you maybe.
"How could the dearth of someone you had never met affect you so?"
-Cormoran Strike
gadgetroid said:
Try flashing the stock from the computer. Don't factory reset it. That might help you maybe.
Click to expand...
Click to collapse
Thanx but can u tell me how to do that exactly?

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