HTC 10 Stuck in a Bootloop - HTC 10 Questions & Answers

My HTC 10 has bootloader on it, ran it perfectly. I tried to sell it on eBay, but the guy returned it because it is stuck in a bootloop right now. The bootloop goes like this: it boots, shows the attached message for a microsecond, and then restarts. What can I do?
The message that comes up very breifly https://imgur.com/a/o97Vp
Any help is welcome

After removing the SIM and SD card, try holding both volume buttons and the power button to boot it. This should at least get you into Download Mode. From here you should be able to RUU back to stock. Before you attempt RUU, you might want to relock the bootloader while in Download Mode using fastboot commands. I'm not 100% sure the last part is required, but that's what I did when I had a bootloop. Note that my device was S-ON.

Related

Phone wont boot :( please help

Basically, I just installed a ROM. Then at the reboot process it kept cycling the boot. And now it wont boot. Anyone know what I can do?
Thanks alot, Appreciate the help and time
Basically, I chose the wrong ROM to install and ended up installing the wrong thing. The thing that was installed was a theme. So I presume there is no ROM on the phone. Anychance I can do it without using the GUI?
What is happening now?
My DHD is just cycling boot. HTC screen, then Black screen and then Off. And all over again. Won't stop. I entered recovery mode but I get a message saying Image error. I try everything and it ends up going back to the boot cycle. I just got my phone back from warrenty. I really cant do with the hassle of sending it back
Please help
Did you pull the battery and try to hold vol- + power to get into recovery?
You do have root?
If so, and if you are able to get into recovery, download ruu of custom rom and flash that...see if that works..
CYNiCAL2KX said:
What is happening now?
My DHD is just cycling boot. HTC screen, then Black screen and then Off. And all over again. Won't stop. I entered recovery mode but I get a message saying Image error. I try everything and it ends up going back to the boot cycle. I just got my phone back from warrenty. I really cant do with the hassle of sending it back
Please help
Click to expand...
Click to collapse
Boot into fastboot,To enter fastboot either >adb fastboot or remove battery, replace battery and turn on whilst holding volume down
Flash clockwork recovery, Fastboot flash_image recovery recovery.img
reboot into recovery, power on with volume up and flash the rom of your choice

[Q] Phone stuck on HTC screen and won't boot

Hi,
I rooted my phone about a year ago and recently wanted to update it and try a new ROM. Since I have no idea what the compatibility of of my old ROM I made a NAND backup then I reset it to the factory RUU version 3.29.651.5 and my phone was back to normal in the boot loader S was set as S-on.
I then proceeded to use the autoroot v2.5 in this thread: http://forum.xda-developers.com/showthread.php?t=838448. In the cmd prompt it said it was flashing the firmware, then said it was waiting for the device to boot up; however, the device did not boot up, I waited for approx 60 min and it was stuck on a black screen with the HTC logo in the middle and a small warning (triangle with exclamation point) in each corner. Now, it is permanently stuck on that screen. Even if I try to hold the volume down to get to the boot loader when it starts, it still goes to this screen.
What can I do to try to get out of this? I cant go back to my recovery to get my backup.
Thanks
Sorry if I incorrectly used some of the terms in this post.
alibabazhang said:
Hi,
I rooted my phone about a year ago and recently wanted to update it and try a new ROM. Since I have no idea what the compatibility of of my old ROM I made a NAND backup then I reset it to the factory RUU version 3.29.651.5 and my phone was back to normal in the boot loader S was set as S-on.
I then proceeded to use the autoroot v2.5 in this thread: http://forum.xda-developers.com/showthread.php?t=838448. In the cmd prompt it said it was flashing the firmware, then said it was waiting for the device to boot up; however, the device did not boot up, I waited for approx 60 min and it was stuck on a black screen with the HTC logo in the middle and a small warning (triangle with exclamation point) in each corner. Now, it is permanently stuck on that screen. Even if I try to hold the volume down to get to the boot loader when it starts, it still goes to this screen.
What can I do to try to get out of this? I cant go back to my recovery to get my backup.
Thanks
Sorry if I incorrectly used some of the terms in this post.
Click to expand...
Click to collapse
The first time I tried to Root my phone, I had the same problem with Toasts Root method. That's stock Recovery you're seeing.
I ended up having to use Unrevoked Linux version and swore I would never unroot again, and I haven't.
I've tried using unrevoked and several other methods. The problem is I think most of them rely on the phone being on with USB debugging enabled. I unfortunately can't get there. The one ray of hope I have is that the device is recognized in my device manager as "Android USB device - HTC bootloader". Is there any other way I could fix this?
alibabazhang said:
Hi,
I rooted my phone about a year ago and recently wanted to update it and try a new ROM. Since I have no idea what the compatibility of of my old ROM I made a NAND backup then I reset it to the factory RUU version 3.29.651.5 and my phone was back to normal in the boot loader S was set as S-on.
I then proceeded to use the autoroot v2.5 in this thread: http://forum.xda-developers.com/showthread.php?t=838448. In the cmd prompt it said it was flashing the firmware, then said it was waiting for the device to boot up; however, the device did not boot up, I waited for approx 60 min and it was stuck on a black screen with the HTC logo in the middle and a small warning (triangle with exclamation point) in each corner. Now, it is permanently stuck on that screen. Even if I try to hold the volume down to get to the boot loader when it starts, it still goes to this screen.
What can I do to try to get out of this? I cant go back to my recovery to get my backup.
Thanks
Sorry if I incorrectly used some of the terms in this post.
Click to expand...
Click to collapse
Are you holding power and volume down at the same time. Sounds like you are just holding volume. When you get to the bootloader I'd you see s-off all you will need to do is flash a PC36IMG of the recovery of your choice(I recommend twrp). Good luck!
Sent from my PC36100 using XDA Premium App
Also, no need to unroot for any rom. Once you are rooted you can flash anything you want. Compatibility wise, you may need to update a radio but that is just flashed in recovery.
Sent from my PC36100 using XDA Premium App
Thanks for the reply. Unfortunately I am holding power and volume down. Powering it on normally and powering it on while holding volume down both go to the same screen.

[Q] Stuck at black HTC screen with 4 triangles. Is there any way to fix this?

Yesterday I decided to try rooting my phone for the first time and after a long journey I think I may have screwed up my phone. At first, it went fine. I had cwm as a recovery and installed cyanogenmod. I decided to try another rom, so I deleted the data to start anew. At this point, cwm kept rebooting and wouldn't allow me to recover, so after trying a few solutions I stumbled upon this thread- http://forum.xda-developers.com/showthread.php?t=2437436. I followed the instructions but was left with an error; FAILED (Remote: 53 Image Unzipping Fail). When I restarted my phone, my phone has been stuck in what I believe is ruu mode (black screen with silver htc logo, one triangle on each corner). I can't get back to the recovery menu even if I hold the power button and volume down. I can sill run fastboot, though, so I can keep trying to flash the Rom.zip, but it has that same error. It was S Off and Relocked before I encountered this problem. Is there any way to fix the phone?
Sounds like you can get into ruu. Just follow the instructions in the ruu post. If you can fastboot just fastboot flash boot boot.img, that should get recovery back.
BoneStock S-Off Unlocked Verizon One

Soft Brick from bad cable?

So earlier today I plugged in my charger into the phone, and it gave me an error messaging saying something about the cable being damaged, and System UI crashed. I unplugged it and made a mental note to buy another charger.
The device was having some issues with SystemUI properly rebooting, so I restarted the phone and got caught into a boot loop.
The device will not go past the HTC splash screen, just rebooting every few seconds.
It doesn't reboot when I go into the white screen bootloader, nor does ADB or fastboot oem detect it.
If I select download or recovery mode, one of two things happens:
1) It displays the monochromatic HTC logo for a few seconds and then reboots back into the normal bootloop.
2) It stays in the monochromatic HTC logo without doing anything else.
ADB does not work in any state, nor does trying to flash an RUU.
I've tried sticking an RUU with an SD Card and going into download mode, but nothing happens.
The device was running Leedroid at the time.
The bootloader is unlocked, and it is S-ON. It is a T-Mobile device with the Marshmallow Firmware installed.
I would very much appreciate help for this as I've been searching for solutions the entire afternoon.
I don't quite understand how a faulty cable would cause a bootloop but not completely fry the device.
Thanks.
Lohboh said:
So earlier today I plugged in my charger into the phone, and it gave me an error messaging saying something about the cable being damaged, and System UI crashed. I unplugged it and made a mental note to buy another charger.
The device was having some issues with SystemUI properly rebooting, so I restarted the phone and got caught into a boot loop.
The device will not go past the HTC splash screen, just rebooting every few seconds.
It doesn't reboot when I go into the white screen bootloader, nor does ADB or fastboot oem detect it.
If I select download or recovery mode, one of two things happens:
1) It displays the monochromatic HTC logo for a few seconds and then reboots back into the normal bootloop.
2) It stays in the monochromatic HTC logo without doing anything else.
ADB does not work in any state, nor does trying to flash an RUU.
I've tried sticking an RUU with an SD Card and going into download mode, but nothing happens.
The device was running Leedroid at the time.
The bootloader is unlocked, and it is S-ON. It is a T-Mobile device with the Marshmallow Firmware installed.
I would very much appreciate help for this as I've been searching for solutions the entire afternoon.
I don't quite understand how a faulty cable would cause a bootloop but not completely fry the device.
Thanks.
Click to expand...
Click to collapse
So you can't even get to download mode by holding power+vol down for several seconds?
Tarima said:
So you can't even get to download mode by holding power+vol down for several seconds?
Click to expand...
Click to collapse
No, it just brings up the same issue of it getting stuck on the monochrome HTC logo.
no idea as i've never had this happen, but when i've had issues in the past i'd let the battery drain completely, then charge it a little, then try booting to download mode. maybe you could try that? did you have twrp or any custom recovery installed?
ffuser1 said:
no idea as i've never had this happen, but when i've had issues in the past i'd let the battery drain completely, then charge it a little, then try booting to download mode. maybe you could try that? did you have twrp or any custom recovery installed?
Click to expand...
Click to collapse
I've tried that, and I have the latest TWRP.

US Unlocked stuck in bootloop. Unable to boot into recovery/download.

Okay, I have never had to create a thread for this kind of thing. I have always been able to solve these issues. This time around, I have ran out of ideas. I have been searching and searching Google, Xda and any other Android forum. I have seen multiple threads with this problem, some cases exactly like mine. Not one thread with this problem ends with a solution, they're all just dead ends. My HTC 10 started doing this a couple days ago after a notification popped up saying that I was using an incompatible charger after using a Samsung USB cable on a Quickcharge 3.0 car charger. 30 minutes later, my capacitive touch buttons were not responding. So, I just figured that I would reboot and everything would be fine. Now, my phone is stuck in a bootloop with no signs of recovery. The only thing it will boot into is the white bootloader screen. Trying to boot into recovery or download just throws it back into a bootloop. When its powered off and I put it on a charger, the charging animation will show for about 15 seconds then, back into a bootloop. Trying to use a RUU.exe doesnt work, just a message shows up saying that my phone is below 30% charge. The device will show up in fastboot devices when its in the bootloader but, its useless. Trying to flash anything in fastboot fails or does nothing. The bootloader doesnt recognize 2PS6IMG.zip in the sd card. I really need my phone for work and cant afford to wait for HTC to repair it, especially since Hurricane Harvey hit their repair center in Houston. I've taken out the Sd Card and sim to see that would help but nothing. I let it die completely and still nothing.
My bootloader screen shows
Status: Official
***Unlocked***
***S-OFF***
I have been running Viper 3.5.0 for awhile.
This is my last option to see if anyone else has got through this problem without sending it off.
Thank you
bmx4lfe said:
Okay, I have never had to create a thread for this kind of thing. I have always been able to solve these issues. This time around, I have ran out of ideas. I have been searching and searching Google, Xda and any other Android forum. I have seen multiple threads with this problem, some cases exactly like mine. Not one thread with this problem ends with a solution, they're all just dead ends. My HTC 10 started doing this a couple days ago after a notification popped up saying that I was using an incompatible charger after using a Samsung USB cable on a Quickcharge 3.0 car charger. 30 minutes later, my capacitive touch buttons were not responding. So, I just figured that I would reboot and everything would be fine. Now, my phone is stuck in a bootloop with no signs of recovery. The only thing it will boot into is the white bootloader screen. Trying to boot into recovery or download just throws it back into a bootloop. When its powered off and I put it on a charger, the charging animation will show for about 15 seconds then, back into a bootloop. Trying to use a RUU.exe doesnt work, just a message shows up saying that my phone is below 30% charge. The device will show up in fastboot devices when its in the bootloader but, its useless. Trying to flash anything in fastboot fails or does nothing. The bootloader doesnt recognize 2PS6IMG.zip in the sd card. I really need my phone for work and cant afford to wait for HTC to repair it, especially since Hurricane Harvey hit their repair center in Houston. I've taken out the Sd Card and sim to see that would help but nothing. I let it die completely and still nothing.
My bootloader screen shows
Status: Official
***Unlocked***
***S-OFF***
I have been running Viper 3.5.0 for awhile.
This is my last option to see if anyone else has got through this problem without sending it off.
Thank you
Click to expand...
Click to collapse
Hold down the power button and vol down until your phone reboots. It'll take 20 seconds or so, and the capacitive button lights should flash until it reboots.
That should take you to download mode where the RUU.zip on your SD can be flashed.
If that doesn't work, try power + vol up + vol down, then switching to power + vol down when the screen goes black. I think I remember having to do that once when I first got the 10 for a different problem, but it could have been a different device

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