Stuck on Setup Wizard has Stopped - One (M8) Q&A, Help & Troubleshooting

Hi all,
I had an old M8 that I decided to reflash to stock. Its been a while and clearly I did something wrong. Upon boot up it just pops up with the message " Unfortunately, Setup Wizrd has stopped work". I have read a few post but I cannot access the settings menu. It wont open. Any ideas where I go from here?
Thanks

chigs said:
I had an old M8 that I decided to reflash to stock. Its been a while and clearly I did something wrong.
Any ideas where I go from here?
Click to expand...
Click to collapse
Maybe. If you provide specific details on what exactly you did. Step by step, with file names, version numbers, etc. Also, the state of the device (unlocked bootloader, root, custom ROM, etc.) before you tried to "reflash to stock".
Also, do fastboot getvar all, and post the results. Delete IMEI and serial number before posting.

redpoint73 said:
Maybe. If you provide specific details on what exactly you did. Step by step, with file names, version numbers, etc. Also, the state of the device (unlocked bootloader, root, custom ROM, etc.) before you tried to "reflash to stock".
Also, do fastboot getvar all, and post the results. Delete IMEI and serial number before posting.
Click to expand...
Click to collapse
Unfortunately I don't remember the exact steps I took. I did it a while ago and then after the loop I left the phone in a drawer!
Here are the getvar details.
(bootloader) version: 0.5
(bootloader) version-bootloader: 3.19.0.0000
(bootloader) version-baseband: 1.25.214500021.06G
(bootloader) version-cpld: None
(bootloader) version-microp: None
(bootloader) version-main:
(bootloader) version-misc: PVT SHIP S-ON
(bootloader) imei2: Not Support
(bootloader) meid: 00000000000000
(bootloader) product: m8_ul
(bootloader) platform: hTCBmsm8974
(bootloader) modelid: 0P6B10000
(bootloader) cidnum: HTC__001
(bootloader) battery-status: good
(bootloader) battery-voltage: 0mV
(bootloader) partition-layout: Generic
(bootloader) security: on
(bootloader) build-mode: SHIP
(bootloader) boot-mode: FASTBOOT
(bootloader) commitno-bootloader: 3aa067db
(bootloader) hbootpreupdate: 11
(bootloader) gencheckpt: 0

chigs said:
Unfortunately I don't remember the exact steps I took.
Click to expand...
Click to collapse
At least try to remember whatever you can, even if it's not exact. You must remember something. If you don't know what you did, how are we supposed to?
Maybe the file(s) you tried to use to "reflash to stock" is still on your computer? If so, tell us exact version number, and file name.
Was it on a custom ROM and/or root before you tried to "reflash to stock"?
In bootloader, does it say bootloader is LOCKED, UNLOCKED or RELOCKED?
Do you have TWRP installed? And if so, what version?

Maybe the file(s) you tried to use to "reflash to stock" is still on your computer? So I from what I can remember I think I just tried to factory reset the phone. Stupid of me I know.
Was it on a custom ROM and/or root before you tried to "reflash to stock"? I think it was on a Cyanogenmod, rooted,
In bootloader, does it say bootloader is LOCKED, UNLOCKED or RELOCKED? Bootloader says Unlocked
Do you have TWRP installed? And if so, what version Yes I have TWRP v 2.7.0.2
I have tried to do some of my digging but I am not sure what to do as my version-main is blank. I read on a few other posts that I need to flash a stock rom?

My responses below in red font:
chigs said:
Maybe the file(s) you tried to use to "reflash to stock" is still on your computer? So I from what I can remember I think I just tried to factory reset the phone. Stupid of me I know.
Just for your knowledge: Factory reset doesn't reflash anything, or restore the ROM. If a factory reset is actually what you did, all that does is wipe user data. The ROM (system partition) is actually untouched.
Do you have TWRP installed? And if so, what version Yes I have TWRP v 2.7.0.2
This is a horribly obsolete version of TWRP, that isn't compatible with your current firmware (hboot, etc.). But that is just for your info. The TWRP versions is not too relevant, if you choose to follow the next piece of advice:
I have tried to do some of my digging but I am not sure what to do as my version-main is blank. I read on a few other posts that I need to flash a stock rom?
If the intent is to return to stock (and will also be the last version made by HTC, Marshmallow), and which will probably clear up the Setup Wizard issue, you can use the RUU and instructions on the following post. Be aware this will wipe all data from the phone:
https://forum.xda-developers.com/showpost.php?p=64926626&postcount=6
Click to expand...
Click to collapse

redpoint73 said:
My responses below in red font:
Click to expand...
Click to collapse
Thanks!
Please ignore my last post. Got worried it was stuck again but it just took a very long time to load up. Currently on app optimisation screen. Hopefully all fixed!

Related

[Q] Factory Unlock HTC One M8 Softbrick HELP!

HI,
I just bought an unlock htc m8 no branding any where. I unlocked the bootloader and flash a custom recovery but when I tried to root the phone something went wrong because I'm stuck on the boot screen and it would not go past it. I have been looking every where how to fix it, I don't have a nandroid back up and don't know which one to look for. Is there a way to restore it back to normal? I also tried flashing a custom rom but it gets stuck in the same place.
please help.
thanks.
(bootloader) version: 0.5
(bootloader) version-bootloader: 3.16.0.0000
(bootloader) version-baseband: 0.89.20.0328_3
(bootloader) version-cpld: None
(bootloader) version-microp: None
(bootloader) version-main:
(bootloader) version-misc: PVT SHIP S-ON
(bootloader) serialno:
(bootloader) imei:
(bootloader) imei2: Not Support
(bootloader) meid: 99000429865069
(bootloader) product: m8_wlv
(bootloader) platform: hTCBmsm8974
(bootloader) modelid: 0P6B20000
(bootloader) cidnum: LRA__001
(bootloader) battery-status: good
(bootloader) battery-voltage: 0mV
(bootloader) partition-layout: Generic
(bootloader) security: on
(bootloader) build-mode: SHIP
(bootloader) boot-mode: FASTBOOT
(bootloader) commitno-bootloader: 0a41237a
(bootloader) hbootpreupdate: 11
(bootloader) gencheckpt: 0
fgarcia10 said:
HI,
I just bought an unlock htc m8 no branding any where. I unlocked the bootloader and flash a custom recovery but when I tried to root the phone something went wrong because I'm stuck on the boot screen and it would not go past it. I have been looking every where how to fix it, I don't have a nandroid back up and don't know which one to look for. Is there a way to restore it back to normal? I also tried flashing a custom rom but it gets stuck in the same place.
please help.
thanks.
(bootloader) version: 0.5
(bootloader) version-bootloader: 3.16.0.0000
(bootloader) version-baseband: 0.89.20.0328_3
(bootloader) version-cpld: None
(bootloader) version-microp: None
(bootloader) version-main:
(bootloader) version-misc: PVT SHIP S-ON
(bootloader) serialno:
(bootloader) imei:
(bootloader) imei2: Not Support
(bootloader) meid: 99000429865069
(bootloader) product: m8_wlv
(bootloader) platform: hTCBmsm8974
(bootloader) modelid: 0P6B20000
(bootloader) cidnum: LRA__001
(bootloader) battery-status: good
(bootloader) battery-voltage: 0mV
(bootloader) partition-layout: Generic
(bootloader) security: on
(bootloader) build-mode: SHIP
(bootloader) boot-mode: FASTBOOT
(bootloader) commitno-bootloader: 0a41237a
(bootloader) hbootpreupdate: 11
(bootloader) gencheckpt: 0
Click to expand...
Click to collapse
Have you flashed a custom recovery on the device? If yes, just try to restore a nandroid back from @Mr Hofs thread and your phone will be fine
Problem is, I don't think there is any nandroid backups available for his device LRA__001. First time I've seen that CID mentioned. Going by MID doesn't help much either, I think the Verizon has the same MID. Going by the "product: m8_wlv" it also indicates Verizon. I do see that he's on AT&T on his profile though but...
Being stuck on bootloader screen for 10minutes or more won't be surprising at all if he flashed a 2.xx.xxx.x firmware based custom ROM instead of a 1.xx.xxx.x version. Need to upgrade firmware in order to do that.
You don't happen to recall what version software your device ran?
Hi, I had the 2.7 TWRP recovery but found the 2.8.0.6 works better. I was able to flash PA ROM and it is working now. Plus now is rooted and S-off and super CID.
The phone has no branding and bought from amazon as unlock from factory. But is funny you mention Verizon has similar IDs because when I plug the phone to HTC sync the first splash screen shows Verizon wireless assistant and then go to the normal HTC one.
I tried the latest HD ROM and it was force closing a lot so I think the firmware is 1.... Something. I want to upgrade but don't know which one to get. Maybe I should look on the Verizon forum, thanks for letting me know that.
I spoke with developer support at HTC and they told me they will help restore to stock and escalated the call. I will let you know if they do help.
Thanks for the replies.
fgarcia10 said:
Hi, I had the 2.7 TWRP recovery but found the 2.8.0.6 works better. I was able to flash PA ROM and it is working now. Plus now is rooted and S-off and super CID.
The phone has no branding and bought from amazon as unlock from factory. But is funny you mention Verizon has similar IDs because when I plug the phone to HTC sync the first splash screen shows Verizon wireless assistant and then go to the normal HTC one.
I tried the latest HD ROM and it was force closing a lot so I think the firmware is 1.... Something. I want to upgrade but don't know which one to get. Maybe I should look on the Verizon forum, thanks for letting me know that.
I spoke with developer support at HTC and they told me they will help restore to stock and escalated the call. I will let you know if they do help.
Thanks for the replies.
Click to expand...
Click to collapse
Honestly if its that much of a hassle, you should stick with something safe, Change the MID and CID to a Dev Edition/Europe, to do a full convert and you wont have to worry about the LRA_001. If you do those 2 steps the the OTA will be automatic as follows.
Else just flash a custom recovery, wipe data/cache and so and restore with one of the TWRP backups posted around here and you'll be good to go :good:
Cool I will try that. I did not know that.
fgarcia10 said:
Cool I will try that. I did not know that.
Click to expand...
Click to collapse
Don't forget though, best steps as follow, change MID, CID, restore via TWRP backup. If youre in Europe then change the MID to EUR, but the CID change it to super CID. Youve gotten past the hardest part which is the SOFF so everything is a breeze from there on out.
You won't lose your internal data if you do any of the following steps but dumping them on your SD card would be safe too.
I had an SG manufactured one, and the OTA came out pretty weird, was an unbranded one too. changed it to Dev/Unlocked MID and the super CID, downloaded the B_US002 TWRP dump thats posted here and restored that. Might want to download the OTA too aswell would save massive time after the first 159MB ota.
Awesome. Thanks!
was any one here ever able to get things working?
i am on LRA__001 and got my radio to stop working, no phone signals
contacted HTC dev and they provided me a zip, flashing that didn't help much, still no signals and can't boot into stock recovery.
seems like i've flashed the wrong hboot or something that's causing everything to be flashed on wrong partition addresses.
any help ?
fgarcia10 said:
HI,
I just bought an unlock htc m8 no branding any where. I unlocked the bootloader and flash a custom recovery but when I tried to root the phone something went wrong because I'm stuck on the boot screen and it would not go past it. I have been looking every where how to fix it, I don't have a nandroid back up and don't know which one to look for. Is there a way to restore it back to normal? I also tried flashing a custom rom but it gets stuck in the same place.
please help.
thanks.
(bootloader) version: 0.5
(bootloader) version-bootloader: 3.16.0.0000
(bootloader) version-baseband: 0.89.20.0328_3
(bootloader) version-cpld: None
(bootloader) version-microp: None
(bootloader) version-main:
(bootloader) version-misc: PVT SHIP S-ON
(bootloader) serialno:
(bootloader) imei:
(bootloader) imei2: Not Support
(bootloader) meid: 99000429865069
(bootloader) product: m8_wlv
(bootloader) platform: hTCBmsm8974
(bootloader) modelid: 0P6B20000
(bootloader) cidnum: LRA__001
(bootloader) battery-status: good
(bootloader) battery-voltage: 0mV
(bootloader) partition-layout: Generic
(bootloader) security: on
(bootloader) build-mode: SHIP
(bootloader) boot-mode: FASTBOOT
(bootloader) commitno-bootloader: 0a41237a
(bootloader) hbootpreupdate: 11
(bootloader) gencheckpt: 0
Click to expand...
Click to collapse
hey
were you able to get it working ?
do you still have that phone?
i need some help
genious_t said:
hey
were you able to get it working ?
do you still have that phone?
i need some help
Click to expand...
Click to collapse
This isn't the same issue as the OP. You flashed the wrong firmware which is much more serious. This thread isn't relevant to your issue, in addition to being over a year old (which also most likely won't help your issue).
redpoint73 said:
This isn't the same issue as the OP. You flashed the wrong firmware which is much more serious. This thread isn't relevant to your issue, in addition to being over a year old (which also most likely won't help your issue).
Click to expand...
Click to collapse
I am just trying to trace ppl with the same variant so I can request them to dump couple of partitions for me. and there is no relevant thread for this particular variant, some says it s bluegrass some says its verizon variant, but according to HTCDev its actually rural area variant.
genious_t said:
I am just trying to trace ppl with the same variant so I can request them to dump couple of partitions for me. and there is no relevant thread for this particular variant, some says it s bluegrass some says its verizon variant, but according to HTCDev its actually rural area variant.
Click to expand...
Click to collapse
The LRA version is the LRA version. there's no question there. Its based on Verizon, but its not Verizon.
Sounds like you are trying to make up solutions. What you need is LRA firmware or RUU (RUU may not exist).
redpoint73 said:
The LRA version is the LRA version. there's no question there. Its based on Verizon, but its not Verizon.
Sounds like you are trying to make up solutions. What you need is LRA firmware or RUU (RUU may not exist).
Click to expand...
Click to collapse
i've got complete RUU from HTCDev to flash via hboot, did flash that but lost the IMEI and baseband version under settings > about, however the getvar all is still showing that information. so just trying to figure out what went wrong. either something is missing in what they have provided. or the hboot version is mismatching.
read bout the boot process and got to know that hboot reads IMEI and baseband while booting up and holds into some shared memory variables which later read by kernel.
just trying to figure out things and also looking for somebody who can provide dumps so i can try flashing them.
genious_t said:
i've got complete RUU from HTCDev to flash via hboot, did flash that but lost the IMEI and baseband version under settings > about, however the getvar all is still showing that information. so just trying to figure out what went wrong. either something is missing in what they have provided. or the hboot version is mismatching.
Click to expand...
Click to collapse
You flashed a hacked Verizon RUU. Its not the LRA RUU, and its also not an official RUU.
redpoint73 said:
You flashed a hacked Verizon RUU. Its not the LRA RUU, and its also not an official RUU.
Click to expand...
Click to collapse
No I explained them my case and they asked to couple of days time and then they provided a zip file to flash via hboot. They claimed that they have prepared this file especially for me. I flashed that file. It was 5.0.1 with almost all the images.
One thing that I doubt is that the hboot is not updated since the android-info.txt says hbootpreupdate=12 and my getvar says 11 so just wondering whether it was updated or not.
Also I dumped mmcblk0p3 (board-info) and I can see my IMEI there too.
Just don't know where to nock my head
genious_t said:
hey
were you able to get it working ?
do you still have that phone?
i need some help
Click to expand...
Click to collapse
I did get it to work again, HTC help me to get it back to stock. I still have the phone. They send me the files to restore it.
genious_t said:
No I explained them my case and they asked to couple of days time and then they provided a zip file to flash via hboot. They claimed that they have prepared this file especially for me. I flashed that file. It was 5.0.1 with almost all the images.
One thing that I doubt is that the hboot is not updated since the android-info.txt says hbootpreupdate=12 and my getvar says 11 so just wondering whether it was updated or not.
Also I dumped mmcblk0p3 (board-info) and I can see my IMEI there too.
Just don't know where to nock my head
Click to expand...
Click to collapse
they send me the wrong files a couple of times. But they did get me the right one at the end. it seems you have the same problem I did. I still the hboot file and the system image. The hboot zip should be installed on download mode and the system image should be rename to OP6BIMG.zip and put in the sd card and re-start the phone in bootloader and let the zip install itself. It takes a long time but it worked. I have the files in my google drive I don't mind sharing it.
fgarcia10 said:
they send me the wrong files a couple of times. But they did get me the right one at the end. it seems you have the same problem I did. I still the hboot file and the system image. The hboot zip should be installed on download mode and the system image should be rename to OP6BIMG.zip and put in the sd card and re-start the phone in bootloader and let the zip install itself. It takes a long time but it worked. I have the files in my google drive I don't mind sharing it.
Click to expand...
Click to collapse
In my case they gave up, the guy said it can still be fixed but I don't know what to do.
Would you be able to share the stuff that worked for you ?
genious_t said:
In my case they gave up, the guy said it can still be fixed but I don't know what to do.
Would you be able to share the stuff that worked for you ?
Click to expand...
Click to collapse
https://drive.google.com/file/d/0Bw_sCYzL1RITbGkzRExWTmU1d1U/view?usp=sharing
https://drive.google.com/file/d/0Bw_sCYzL1RITN0ttSVBZZ3VUYkk/view?usp=sharing

Soft bricked with S-On

I have an HTC One M8 (International) and I don't remember how, since this happened long ago, but while flashing some ROM I somehow switched my phone back to S-On while the bootloader stayed 'Unlocked' but it showed the 'Tampered' sign.
After an year, my new phone isn't working and I needed to get my old phone back so I took it out and decided to wipe everything because I didn't care about the data inside it and I just wanted all the storage space. Unwittingly I checked every box in the 'Advanced' section of the factory reset menu, including the 'System' checkbox.
Now my phone has no OS, it has an unlocked bootloader with the latest TWRP installed (not completely sure about the latest part) but it shows 'Tampered' below the unlocked text and I've got 'S-On'. I had the Viper ROM on it before if that matters. It wont boot past the HTC screen which has the red text below it that tells us that the version of HTC is for developers.
I really need some help here, I'd greatly appreciate it.
R3dact said:
I have an HTC One M8 (International) and I don't remember how, since this happened long ago, but while flashing some ROM I somehow switched my phone back to S-On while the bootloader stayed 'Unlocked' but it showed the 'Tampered' sign.
After an year, my new phone isn't working and I needed to get my old phone back so I took it out and decided to wipe everything because I didn't care about the data inside it and I just wanted all the storage space. Unwittingly I checked every box in the 'Advanced' section of the factory reset menu, including the 'System' checkbox.
Now my phone has no OS, it has an unlocked bootloader with the latest TWRP installed (not completely sure about the latest part) but it shows 'Tampered' below the unlocked text and I've got 'S-On'. I had the Viper ROM on it before if that matters. It wont boot past the HTC screen which has the red text below it that tells us that the version of HTC is for developers.
I really need some help here, I'd greatly appreciate it.
Click to expand...
Click to collapse
Download a ROM on your PC and transfer it to an SD card, then flash it in recovery. Wiping everything in recovery doesn't wipe recovery, so you should still have TWRP on your phone.
To get there after you've inserted the SD card with the ROM to flash, power up your phone by holding power+vol down. That will boot you to bootloader. Use the vol keys to navigate to hboot and the power button to select it, and there will be an option to boot to recovery. Navigate to that, then flash the ROM.
xunholyx said:
Download a ROM on your PC and transfer it to an SD card, then flash it in recovery. Wiping everything in recovery doesn't wipe recovery, so you should still have TWRP on your phone.
To get there after you've inserted the SD card with the ROM to flash, power up your phone by holding power+vol down. That will boot you to bootloader. Use the vol keys to navigate to hboot and the power button to select it, and there will be an option to boot to recovery. Navigate to that, then flash the ROM.
Click to expand...
Click to collapse
I tried that, but it doesn't flash the ROM. Instead it starts flashing and then restarts back into TWRP midway. I tried flashing superuser the same way but to no avail.
You may have outdated firmware and outdated TWRP version. Most of current ROM won't get installed on outdated TWRP.
Post fastboot getvar all result without serial & imei no. We'll see what you need.
R3dact said:
I don't remember how, since this happened long ago, but while flashing some ROM I somehow switched my phone back to S-On
Click to expand...
Click to collapse
Are you sure it was ever s-off? S-off isn't need to flash ROMs, root, or a great many other things.
The only way you could have gotten s-off is with the sunshine app ($25); unless you did s-off with firewater before that method was disabled in Dec 2014.
R3dact said:
After an year, my new phone isn't working and I needed to get my old phone back so I took it out and decided to wipe everything because I didn't care about the data inside it and I just wanted all the storage space. Unwittingly I checked every box in the 'Advanced' section of the factory reset menu, including the 'System' checkbox.
Click to expand...
Click to collapse
There is rarely ever a reason to go into the Advanced section. But if you do, its called "Advanced" for a reason. You shouldn't be wiping any partitions on this device without understanding what it means, and what the results will be.
R3dact said:
Now my phone has no OS, it has an unlocked bootloader with the latest TWRP installed (not completely sure about the latest part)
Click to expand...
Click to collapse
If you haven't installed a new TWRP version in a year, there is no way its the "latest".
There is also no reason to guess at this. It says the TWRP version number right on the main screen of TWRP. You're always better of giving the specific number, instead of just saying latest. Folks on here often post they have the "latest" TWRP. But once prompted for the actual version number, I often find its something very old, often 2 years old!
R3dact said:
I have an HTC One M8 (International) and I don't remember how, since this happened long ago, but while flashing some ROM I somehow switched my phone back to S-On while the bootloader stayed 'Unlocked' but it showed the 'Tampered' sign.
After an year, my new phone isn't working and I needed to get my old phone back so I took it out and decided to wipe everything because I didn't care about the data inside it and I just wanted all the storage space. Unwittingly I checked every box in the 'Advanced' section of the factory reset menu, including the 'System' checkbox.
Now my phone has no OS, it has an unlocked bootloader with the latest TWRP installed (not completely sure about the latest part) but it shows 'Tampered' below the unlocked text and I've got 'S-On'. I had the Viper ROM on it before if that matters. It wont boot past the HTC screen which has the red text below it that tells us that the version of HTC is for developers.
I really need some help here, I'd greatly appreciate it.
Click to expand...
Click to collapse
Can you plz post fastboot getvar all here without the imei or serial#. We may be able to find you an RUU that may be able to recover your device.
Sent from my Nook HD using XDA Labs
ckpv5 said:
You may have outdated firmware and outdated TWRP version. Most of current ROM won't get installed on outdated TWRP.
Post fastboot getvar all result without serial & imei no. We'll see what you need.
Click to expand...
Click to collapse
===
my phone HTC ONE M8_WHL is just stuck on either bootloader or htc logo and it doesnot allow to flash anything, what ever i do i get one error "error: not allowed" kind of, plz help me
==============================================================
C:\ADB_new>fastboot getvar all
(bootloader) version: 0.5
(bootloader) version-bootloader: 3.16.0.0000
(bootloader) version-baseband: 1.09.20.1112
(bootloader) version-cpld: None
(bootloader) version-microp: None
(bootloader) version-main: 1.54.651.8
(bootloader) version-misc: PVT SHIP S-ON
(bootloader) serialno: FA457SF00649
(bootloader) imei: 990004991183470
(bootloader) imei2: Not Support
(bootloader) meid: 99000499118347
(bootloader) product: m8_whl
(bootloader) platform: hTCBmsm8974
(bootloader) modelid: 0P6B70000
(bootloader) cidnum: 11111111
(bootloader) battery-status: good
(bootloader) battery-voltage: 0mV
(bootloader) partition-layout: Generic
(bootloader) security: off
(bootloader) build-mode: SHIP
(bootloader) boot-mode: FASTBOOT
(bootloader) commitno-bootloader: ab0efa49
(bootloader) hbootpreupdate: 11
(bootloader) gencheckpt: 0
all: Done!
finished. total time: 0.238s
==============================================================
smub said:
===
my phone HTC ONE M8_WHL is just stuck on either bootloader or htc logo and it doesnot allow to flash anything, what ever i do i get one error "error: not allowed" kind of, plz help me
==============================================================
C:\ADB_new>fastboot getvar all
(bootloader) version: 0.5
(bootloader) version-bootloader: 3.16.0.0000
(bootloader) version-baseband: 1.09.20.1112
(bootloader) version-cpld: None
(bootloader) version-microp: None
(bootloader) version-main: 1.54.651.8
(bootloader) version-misc: PVT SHIP S-ON
(bootloader) serialno: FA457SF00649
(bootloader) imei: 990004991183470
(bootloader) imei2: Not Support
(bootloader) meid: 99000499118347
(bootloader) product: m8_whl
(bootloader) platform: hTCBmsm8974
(bootloader) modelid: 0P6B70000
(bootloader) cidnum: 11111111
(bootloader) battery-status: good
(bootloader) battery-voltage: 0mV
(bootloader) partition-layout: Generic
(bootloader) security: off
(bootloader) build-mode: SHIP
(bootloader) boot-mode: FASTBOOT
(bootloader) commitno-bootloader: ab0efa49
(bootloader) hbootpreupdate: 11
(bootloader) gencheckpt: 0
all: Done!
finished. total time: 0.238s
==============================================================
Click to expand...
Click to collapse
Jesus. 1.54.651.8 OS? That phone has never been updated since forever.
Go to this thread for instructions and links to update your device.
You want the ones that aren't "Harman"
EDIT: You are S-Off, so keep that in mind (security: off from your getvar)
Feel free to send me a PM if you need further instructions.

Htc one m8 not booting into Os

i had installed (TWRP by chr0247 v2.8.0.3). then i installed new Os. but it always boots into bootloader. when i click mount button on recovery mode, the system partition is unticked. Is this a reason for my problem? i tried marking it(mounting) and rebooted my devices but still same problem. again it boots to bootloader, system is shown unmounted on mount option on opening recovery. my device is bricked and i am stuck since very long time. Plz any help would be greatly appreciated. bootloader is unlocked !
bhuwanpandey999 said:
i had installed (TWRP by chr0247 v2.8.0.3). then i installed new Os.
Click to expand...
Click to collapse
Where did you get that version TWRP? I don't recognize the user/source chr0247
Describe the source location, or obfuscate the link with some extra character (as I see you don't have enough posts to post a link).
Which ROM did you try to install?
That TWRP version is a bit old. I just have a feeling you have used wrong or old TWRP; or mismatched ROM vs. firmware, and the condition is probably recoverable.
If you know how, do fastboot getvar all, and post the results (delete IMEI and serial number before posting).
redpoint73 said:
Where did you get that version TWRP? I don't recognize the user/source chr0247
Describe the source location, or obfuscate the link with some extra character (as I see you don't have enough posts to post a link).
Which ROM did you try to install?
That TWRP version is a bit old. I just have a feeling you have used wrong or old TWRP; or mismatched ROM vs. firmware, and the condition is probably recoverable.
If you know how, do fastboot getvar all, and post the results (delete IMEI and serial number before posting).
Click to expand...
Click to collapse
C:\Users\Karthik\AppData\Local\Android\Sdk\platform-tools>fastboot getvar all
(bootloader) version: 0.5
(bootloader) version-bootloader: 3.19.0.0000
(bootloader) version-baseband: 1.21.213311691.15G
(bootloader) version-cpld: None
(bootloader) version-microp: None
(bootloader) version-main: 1.03.720.5
(bootloader) version-misc: PVT SHIP S-ON
(bootloader) serialno: FA4A2Y900311
(bootloader) imei:
(bootloader) imei2:
(bootloader) meid:
(bootloader) product: mels_tuhl
(bootloader) platform: hTCBmsm8974
(bootloader) modelid: 0P6B90000
(bootloader) cidnum: HTC__038
(bootloader) battery-status: good
(bootloader) battery-voltage: 0mV
(bootloader) partition-layout: Generic
(bootloader) security: on
(bootloader) build-mode: SHIP
(bootloader) boot-mode: FASTBOOT
(bootloader) commitno-bootloader: 4d1016cf
(bootloader) hbootpreupdate: 11
(bootloader) gencheckpt: 0
all: Done!
finished. total time: 0.054s
help me out mate, please.
Pokémon_.rayquaza said:
help me out mate, please.
Click to expand...
Click to collapse
Help you out with what exactly? I assume you have the same/similar problem as the (old) thread title: not booting to OS. But it would be nice if you gave a description of how you got to this point, if you have TWRP (like the OP does) and unlocked bootloader or not. Getvar data is really useful, but usually not enough info by itself to describe the problem.
You have the M8eye. Not a lot of folks on this forum have that variant, and not a lot of resources for it. If you have unlocked bootloader and TWRP, you can try to restore one of the stock TWRP backups (has to be one for the "eye" specifically). Although the only one uploaded for your CID is 1.80.720.1. So I don't personally know if they higher version number backup will work or not.
---------- Post added at 01:51 PM ---------- Previous post was at 01:40 PM ----------
You can try the RUU posted on the following webpage (Post #10): http://forum.gsmdevelopers.com/showthread.php?t=34990&p=156198&viewfull=1#post156198
Can't personally vouch for this, and I don't normally like to link random websites outside xda. But one user at least appeared to have success with it.
It's the same one as the above guys
Pokémon_.rayquaza said:
It's the same one as the above guys
Click to expand...
Click to collapse
I asked for a detailed description of how you got to this point, plus if you have TWRP and unlocked bootloader. And you respond with a single sentence?
"I have the same problem" isn't an appropriate description of your issue, if you want proper help.
You have TWRP 2.8.0.3 and tried to install a ROM? Since that is what the "above guy" did. Unless your problem is exactly the same (and trust me, it never is!) you need to provide specific information.
Yeah, sorry. To be honest it's my cousin's phone and he gave it to me to fix. Yes, it has TWRP 2.8.0.3 and I don't think it has a ton installed in it, coz whenever I try to switch it on, it just shows HTC in the blank white screen and it's stuck like that until the battery dies. If I open it in recovery mode it takes me to some TWRP bootloader.
Pokémon_.rayquaza said:
Yeah, sorry. To be honest it's my cousin's phone and he gave it to me to fix.
Click to expand...
Click to collapse
Even so, I don't see why you can't ask your cousin what he did, tried to do, etc. It's in his interest if he wants the phone fixed, to give you the info.
Might be something as simple as flashing the right version SuperSU (botched root attempt).

Need Help with HTC m8 Demo Unit *Stock Rom* - Wants to Flash Custom ROM

Hey everyone!
I just got HTC M8 from a friend, and figured out it is a demo unit. It comes with a demo app, which I am unable to get rid off. It was firstly rooted and mistakenly I removed the internal storage. After all the mayhem, researching for hours on this forum, I am finally able to get my device back running but still the demo app is there. I am unable to make any changes in developer options or through control center. I am new to all modding, HTC, Android and custom / stock roms.
I have few questions after reading a lot. After accidentally deleting the OS, and wiping internal memory - I was able to get it back, but now wants to run a custom ROM on it but not sure if I am able to do it with current status of my device.
Information about device:
HBoot: 3.16.000
S-ON
HTC__002
Unlocked Bootloader
TWRP installed (but throws error whenever I try flashing a zip file)
The question: Can I install a custom rom without getting S-OFF and if yes, which custom ROM can I use on my device? I understand there is some limitation to HBoot version, but I am unable to figure out how to update it to latest version. I would like to update my device from Android Kitkat to Marshmallow or some custom ROM which doesn't have a demo app.
P.S: A noob!
Update:
After reading lots of threads, I finally bought Sunshine license and activated S-OFF, now, I am with SuperCID 11111111 on my demo unit. Now, I want know about which Custom ROM I can run, and how can I update my Hboot to latest version?
You can use this ROM
https://forum.xda-developers.com/htc-one-m8/development/rom-resurrection-remix-v5-8-0-t3507210
Follow the directions there and you will be all right.
If you still need help contact me on :
[email protected]
HamzaSheikh said:
[*]HBoot: 3.16.000
[*]TWRP installed (but throws error whenever I try flashing a zip file)
Click to expand...
Click to collapse
Might help, if you tell us what error message TWRP gives you.
Hboot version is too old to flash most ROMs. Also, such an old hboot version, is not compatible with many TWRP versions (might be the reason zip won't flash in TWRP).
What TWRP version?
Do fastboot getvar all, and post the result (delete IMEI and serial number before posting).
I believe @ckpv5 knows some about how to get the demo versions working or modded. The demo versions pops up infrequently enough, I can't remember the exact details.
---------- Post added at 03:39 PM ---------- Previous post was at 03:38 PM ----------
Hero_elmehrik22 said:
You can use this ROM
https://forum.xda-developers.com/htc-one-m8/development/rom-resurrection-remix-v5-8-0-t3507210
Follow the directions there and you will be all right.
Click to expand...
Click to collapse
He says TWRP gives an error flashing zips. So how is he supposed to install that ROM?
Most likely, his Hboot version is too old to support that ROM.
Yes, Hboot version is too old. I had a long fight with getting it restored. I had to try every other TWRP version and suddenly TWRP 2.8.0.0 worked for me!
Here is the output from getvar all:
Hamzas-iMac:~ hamza$ fastboot getvar all
(bootloader) version: 0.5
(bootloader) version-bootloader: 3.16.0.0000
(bootloader) version-baseband: 1.16.2133156.UA15G
(bootloader) version-cpld: None
(bootloader) version-microp: None
(bootloader) version-main:
(bootloader) version-misc: PVT SHIP S-ON
(bootloader) serialno: removed
(bootloader) imei: removed
(bootloader) imei2: Not Support
(bootloader) meid: 00000000000000
(bootloader) product: m8_ul
(bootloader) platform: hTCBmsm8974
(bootloader) modelid: 0P6B10000
(bootloader) cidnum: HTC__002
(bootloader) battery-status: good
(bootloader) battery-voltage: 0mV
(bootloader) partition-layout: Generic
(bootloader) security: on
(bootloader) build-mode: SHIP
(bootloader) boot-mode: FASTBOOT
(bootloader) commitno-bootloader: 098a72e5
(bootloader) hbootpreupdate: 11
(bootloader) gencheckpt: 0
all: Done!
finished. total time: 0.203s
Click to expand...
Click to collapse
Problem I face:
- Current TWRP is old, I am unable to make most out of it. (v2.8.0.0)
- Hboot is like hanging in stone age, I need to update it - but I have a demo unit (it comes with annoying demo app!)
- I want to run Custom ROM or at least a newer Android version.
redpoint73 said:
Might help, if you tell us what error message TWRP gives you.
Hboot version is too old to flash most ROMs. Also, such an old hboot version, is not compatible with many TWRP versions (might be the reason zip won't flash in TWRP).
What TWRP version?
Do fastboot getvar all, and post the result (delete IMEI and serial number before posting).
I believe @ckpv5 knows some about how to get the demo versions working or modded. The demo versions pops up infrequently enough, I can't remember the exact details.
---------- Post added at 03:39 PM ---------- Previous post was at 03:38 PM ----------
He says TWRP gives an error flashing zips. So how is he supposed to install that ROM?
Most likely, his Hboot version is too old to support that ROM.
Click to expand...
Click to collapse
You should be able to disable the demo app, using the "alternative method" indicated in the following post: https://forum.xda-developers.com/showpost.php?p=59735868&postcount=10
You can update to a newer version using the RUU and instructions on the following post. You will need to relock the bootloader in order to RUU: https://forum.xda-developers.com/showpost.php?p=64926626&postcount=6
Be aware that RUU will wipe all data on the phone! Again, you will need to disable the demo app if you intend to stay on the Marshmallow "stock" ROM.
Updating to newer version (Marshmallow) by RUU, will also update the hboot, and other firmware (radio, WiFi, etc.). So after that you should be able to use the current version TWRP (3.1) and the current custom ROMs. Again, I'm not 100% knowledgeable on the demo model. But I don't see how the demo version CID (which is what triggers the demo app) would prevent you from doing the above. Especially if you disable the demo app, or flash a custom ROM (non-Sense) that doesn't have the demo app to begin with.
Thanks @redpoint73 for the help. Here is an update:
I finally able to get rid of demo app using SuperCID - means, now I have S-OFF device. I used Sunshine apk. Now I would like to update my device to latest Android (Marshmallow) - so should I follow the instructions on the thread you pointed me or is there something else I can try instead of locking the bootloader again?
redpoint73 said:
You should be able to disable the demo app, using the "alternative method" indicated in the following post: https://forum.xda-developers.com/showpost.php?p=59735868&postcount=10
You can update to a newer version using the RUU and instructions on the following post. You will need to relock the bootloader in order to RUU: https://forum.xda-developers.com/showpost.php?p=64926626&postcount=6
Be aware that RUU will wipe all data on the phone! Again, you will need to disable the demo app if you intend to stay on the Marshmallow "stock" ROM.
Updating to newer version (Marshmallow) by RUU, will also update the hboot, and other firmware (radio, WiFi, etc.). So after that you should be able to use the current version TWRP (3.1) and the current custom ROMs. Again, I'm not 100% knowledgeable on the demo model. But I don't see how the demo version CID (which is what triggers the demo app) would prevent you from doing the above. Especially if you disable the demo app, or flash a custom ROM (non-Sense) that doesn't have the demo app to begin with.
Click to expand...
Click to collapse
Meanwhile, I tried following the details on thread and got myself stuck on error:
FAILED (remote: 32 header error)
Whenever I try to flash the RUU, it gives this error!
redpoint73 said:
You should be able to disable the demo app, using the "alternative method" indicated in the following post: https://forum.xda-developers.com/showpost.php?p=59735868&postcount=10
You can update to a newer version using the RUU and instructions on the following post. You will need to relock the bootloader in order to RUU: https://forum.xda-developers.com/showpost.php?p=64926626&postcount=6
Be aware that RUU will wipe all data on the phone! Again, you will need to disable the demo app if you intend to stay on the Marshmallow "stock" ROM.
Updating to newer version (Marshmallow) by RUU, will also update the hboot, and other firmware (radio, WiFi, etc.). So after that you should be able to use the current version TWRP (3.1) and the current custom ROMs. Again, I'm not 100% knowledgeable on the demo model. But I don't see how the demo version CID (which is what triggers the demo app) would prevent you from doing the above. Especially if you disable the demo app, or flash a custom ROM (non-Sense) that doesn't have the demo app to begin with.
Click to expand...
Click to collapse
HamzaSheikh said:
Meanwhile, I tried following the details on thread and got myself stuck on error:
FAILED (remote: 32 header error)
Whenever I try to flash the RUU, it gives this error!
Click to expand...
Click to collapse
1. No need to relock bootloader as you already S-Off your device
2. You got error because you don't use htc_fastboot as in the instructions.
Lots of love man! I finally got it. It worked like a charm through HTC_fastboot.exe. I was on macOS earlier and tried flashing ruu.zip through it, but after your message. I tried on Windows with HTC fastboot and wow!
I did a small mess and eventually relocked my bootloader! No issues with that, I can re-unlock it!
Thanks @ckpv5 for the final tip, and lots of love for @redpoint73 for pointing me at right direction!
Latest Getvar All:
(bootloader) version: 0.5
(bootloader) version-bootloader: 3.19.0.0000
(bootloader) version-baseband: 1.29.214500021.12G
(bootloader) version-cpld: None
(bootloader) version-microp: None
(bootloader) version-main: 6.12.401.4
(bootloader) version-misc: PVT SHIP S-OFF
(bootloader) serialno: removed
(bootloader) imei: removed
(bootloader) imei2: Not Support
(bootloader) meid: 00000000000000
(bootloader) product: m8_ul
(bootloader) platform: hTCBmsm8974
(bootloader) modelid: 0P6B10000
(bootloader) cidnum: 11111111
(bootloader) battery-status: good
(bootloader) battery-voltage: 0mV
(bootloader) partition-layout: Generic
(bootloader) security: off
(bootloader) build-mode: SHIP
(bootloader) boot-mode: FASTBOOT
(bootloader) commitno-bootloader: 76df2b54
(bootloader) hbootpreupdate: 11
(bootloader) gencheckpt: 0
all: Done!
Anything else I should be doing to make it work awesome and fast?
ckpv5 said:
1. No need to relock bootloader as you already S-Off your device
2. You got error because you don't use htc_fastboot as in the instructions.
Click to expand...
Click to collapse
HamzaSheikh said:
I did a small mess and eventually relocked my bootloader! No issues with that, I can re-unlock it!
Click to expand...
Click to collapse
Honest mistake. Relocking the bootloader is mandatory to run an RUU with s-on. So it's easy to miss the fact that the requirement (to relock the bootloader to RUU) is bypassed with s-off.
As you said, you can always unlock the bootloader again, if you want to install custom recovery, root, flash custom ROM, etc. Alternately, if you want to stay stock with no root, you can just leave it relocked.
HamzaSheikh said:
Thanks @ckpv5 for the final tip, and lots of love for @redpoint73 for pointing me at right direction!
Click to expand...
Click to collapse
You're very welcome. I wasn't sure if you wanted to pay for sunshine, so that is why I was suggesting some possible solutions with s-on. But glad to have pointed you in the right direction, regardless.
HamzaSheikh said:
Thanks [MENTION=830797]
Anything else I should be doing to make it work awesome and fast?
Click to expand...
Click to collapse
That is a very open-ended and subjective question. It's completely up to your preference, if you want to do any more mods. You can try custom ROMs, root, custom kernels, and much more. There really isn't much limit on what you can try.

HTC one M8

Hope someone can help. My daughter switched on her HTC One M8 after months of not using and it is showing a page with software status modified, locked and s-on. I know nothing about HTC phones. I have spent 2 days trying to get the answer, but it is beyond me. Here is information I have.
(bootloader) version: 0.5
(bootloader) version-bootloader: 3.19.0.0000
(bootloader) version-baseband: 1.29.214500021.12G
(bootloader) version-cpld: None
(bootloader) version-microp: None
(bootloader) version-main: 6.13.206.5
(bootloader) version-misc: PVT SHIP S-ON
(bootloader) imei2: Not Support
(bootloader) meid: 00000000000000
(bootloader) product: m8_ul
(bootloader) platform: hTCBmsm8974
(bootloader) modelid: 0P6B10000
(bootloader) cidnum: O2___001
(bootloader) battery-status: good
(bootloader) battery-voltage: 0mV
(bootloader) partition-layout: Generic
(bootloader) security: on
(bootloader) build-mode: SHIP
(bootloader) boot-mode: FASTBOOT
(bootloader) commitno-bootloader: 76df2b54
(bootloader) hbootpreupdate: 11
(bootloader) gencheckpt: 0
all: Done!
finished.
Spontaneously not being able to boot to OS, and "Software Modified" error on a bootloader locked, previously unmodified (far as you know) phone; often means the OS has become damaged/corrupted.
I don't think your version (O2) has an official HTC RUU tool, which would make it pretty easy to get running again. The device can possibly still be recovered, but the process is not trivial. You would need to unlock the bootloader (HTCdev.com process), flash custom recovery TWRP, then install stock TWRP backup 6.13.206.5 from here (with further instructions herein): https://forum.xda-developers.com/htc-one-m8/help/tutorial-how-to-stock-stock-twrp-t3086860
All personal data on the phone will be lost in the process (data on removable SD will remain, if there is one installed). But if your daughter has not used the phone in months, maybe the personal data on it is not important?
redpoint73 said:
Spontaneously not being able to boot to OS, and "Software Modified" error on a bootloader locked, previously unmodified (far as you know) phone; often means the OS has become damaged/corrupted.
I don't think your version (O2) has an official HTC RUU tool, which would make it pretty easy to get running again. The device can possibly still be recovered, but the process is not trivial. You would need to unlock the bootloader (HTCdev.com process), flash custom recovery TWRP, then install stock TWRP backup 6.13.206.5 from here (with further instructions herein): https://forum.xda-developers.com/htc-one-m8/help/tutorial-how-to-stock-stock-twrp-t3086860
All personal data on the phone will be lost in the process (data on removable SD will remain, if there is one installed). But if your daughter has not used the phone in months, maybe the personal data on it is not important?
Click to expand...
Click to collapse
Thank you for your reply, I'll give this a go, and take my time. There is not personal data on the phone that is important, so not a tragedy if I fail. Appreciate your help.
Twinikle said:
Thank you for your reply, I'll give this a go, and take my time. There is not personal data on the phone that is important, so not a tragedy if I fail. Appreciate your help.
Click to expand...
Click to collapse
Hi
I have taken my time and got so far as number 2. I can't find the link to download TWRP backup 6.13.206.5. Where do I access #2,#3, and #4? I have never done this before, and am actually amazed I have got this far! Could you please simplify the procedure for me to complete this?
Twinikle said:
Hi
I have taken my time and got so far as number 2. I can't find the link to download TWRP backup 6.13.206.5. Where do I access #2,#3, and #4? I have never done this before, and am actually amazed I have got this far! Could you please simplify the procedure for me to complete this?
Click to expand...
Click to collapse
TWRP backup 6.13.206.5 is in Post #3 of the same thread (scroll down, third post of that thread), it says that right in the instructions for Step #2.
You don't need stock recovery (step #3). This is only to receive updates, which doesn't apply to this device anymore (updates stopped at Marshmallow) and not useful for what you are trying to so (just restore stock ROM/TWRP backup). So you can skip step #2, as well as stop at Step #9, and just reboot (and hopefully stock ROM will boot). No need to do steps 10 and on. In fact, it is detrimental in doing so, since if you need to use TWRP again, it will be gone if you flash stock recovery.
redpoint73 said:
TWRP backup 6.13.206.5 is in Post #3 of the same thread (scroll down, third post of that thread), it says that right in the instructions for Step #2.
You don't need stock recovery (step #3). This is only to receive updates, which doesn't apply to this device anymore (updates stopped at Marshmallow) and not useful for what you are trying to so (just restore stock ROM/TWRP backup). So you can skip step #2, as well as stop at Step #9, and just reboot (and hopefully stock ROM will boot). No need to do steps 10 and on. In fact, it is detrimental in doing so, since if you need to use TWRP again, it will be gone if you flash stock recovery.
Click to expand...
Click to collapse
Followed all these instructions and it said that the restore was successful. However when I reboot the phone is stuck on the white startup screen. Any further advice?
Twinikle said:
Followed all these instructions and it said that the restore was successful. However when I reboot the phone is stuck on the white startup screen. Any further advice?
Click to expand...
Click to collapse
Some things to try:
- Did you do the wipes as directed in the guide (Dalvik, cache, data, system) before the restore?
- What version of TWRP did you install? If you followed the guide correctly, it should be 2.8.7 (and older versions may not be compatible with your firmware) which is tried and true. But you can also try other versions after 2.8.7 (up to current 3.2.3-1) from here: https://dl.twrp.me/m8/
- Make sure it was the backup version 6.13.206.5 that you restored. Download and restore the backup again, to be sure the files wasn't corrupted. Make sure you restore both system and boot.img partitions.
- After restore, do the default wipe in TWRP (slightly different from what you wiped before: Dalvik, cache, data, but not system), just to be sure.
Twinikle said:
Hope someone can help. My daughter switched on her HTC One M8 after months of not using and it is showing a page with software status modified, locked and s-on. I know nothing about HTC phones. I have spent 2 days trying to get the answer, but it is beyond me. Here is information I have.
(bootloader) version: 0.5
(bootloader) version-bootloader: 3.19.0.0000
(bootloader) version-baseband: 1.29.214500021.12G
(bootloader) version-cpld: None
(bootloader) version-microp: None
(bootloader) version-main: 6.13.206.5
(bootloader) version-misc: PVT SHIP S-ON
(bootloader) imei2: Not Support
(bootloader) meid: 00000000000000
(bootloader) product: m8_ul
(bootloader) platform: hTCBmsm8974
(bootloader) modelid: 0P6B10000
(bootloader) cidnum: O2___001
(bootloader) battery-status: good
(bootloader) battery-voltage: 0mV
(bootloader) partition-layout: Generic
(bootloader) security: on
(bootloader) build-mode: SHIP
(bootloader) boot-mode: FASTBOOT
(bootloader) commitno-bootloader: 76df2b54
(bootloader) hbootpreupdate: 11
(bootloader) gencheckpt: 0
all: Done!
finished.
Click to expand...
Click to collapse
How do you get this information. I am a noob.
Sent from my HTC One M9 using Tapatalk
redpoint73 said:
Some things to try:
- Did you do the wipes as directed in the guide (Dalvik, cache, data, system) before the restore?
- What version of TWRP did you install? If you followed the guide correctly, it should be 2.8.7 (and older versions may not be compatible with your firmware) which is tried and true. But you can also try other versions after 2.8.7 (up to current 3.2.3-1) from here: https://dl.twrp.me/m8/
- Make sure it was the backup version 6.13.206.5 that you restored. Download and restore the backup again, to be sure the files wasn't corrupted. Make sure you restore both system and boot.img partitions.
- After restore, do the default wipe in TWRP (slightly different from what you wiped before: Dalvik, cache, data, but not system), just to be sure.
Click to expand...
Click to collapse
I was using TWRP 2.8.7 but updated to 3.2.3-1 and downloaded backup 6.13.206.5 again. I got the same result so continued to your original instructions and followed to number 12 and it worked. Thank you so much for your patience and expertise.
Thabto said:
How do you get this information. I am a noob.
Sent from my HTC One M9 using Tapatalk
Click to expand...
Click to collapse
You need to use HTC fastboot and adb files and then on your pc use command prompt fastboot getvar all
Sorry but I now cannot remember where I got this information, I did a lot of searches on google.
Twinikle said:
I was using TWRP 2.8.7 but updated to 3.2.3-1 and downloaded backup 6.13.206.5 again. I got the same result so continued to your original instructions and followed to number 12 and it worked. Thank you so much for your patience and expertise.
Click to expand...
Click to collapse
You're quite welcome. Glad it worked out for you.
Not sure why it didn't work the first or second time. Maybe you missed a step, or did something slightly incorrect. Of just some glitch, that was not any fault of yours (it happens). Persistence is key, sometimes!

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