hi,
I've got a problem with a brand new updated (by phone update menu) to 1.12.405.2 htc desire. The problem appears after waking up and unblocking the screen. After that the screens start to scroll without touching them in both directions (maybe more to the left, doesn't matter). The issue appears not always, but after some long time without using the phone (today after almost whole day) and stops after covering the optical trackpad (almost always).
I've tried to:
- clean the trackpad
- clean the screen
- reboot
- taking the battery and sim/microSD cards out
- deleting microSD card
- many times HR (both from phone menu and using the buttons)
Now I plan to flash it with RUU_BRAVO_HTC_WWE_1.12.405.2....signed.exe
You think it's hardware or software related? Did you encounter such an issue?
Thanks in advance! Cheers!
flashing with the exe file didn't help
EDIT------
i did:
- r6 riskfree root
- roll back to ROM 1.15...
- downgrade HBOOT to 0.75
- once again new ROM 1.21... both through RUU_...exe and PB99IMG.zip / unroot
nothing has changed - goes to service
I have a bone stock 2013 Nexus 7 32 Gb Wifi, never had a problem with it. A few weeks ago, it notifies me of an update (Lollipop) so I apply it. Nothing but problems since then. It was very laggy and would glitch every few seconds while playing video (either local files or streamed over Plex, both had same issue). Sometimes when I'd wake it from sleep, the screen would look like an old CRT TV with static (except it wasn't moving, it was a fixed image). It would hang like this for seconds or sometimes minutes. Rebooting would usually resolve this for a while.
Tried a few 'lollipop tuning' tweaks, but when these failed to fix the video glitching and lagginess, I decided to revert to kitkat and followed an online tutorial (exactly like the one here except it had me install a standalone ADB/fastboot instead of full SDK) . No problem installing USB driver or setting nexus into USB mode. No problem getting it into fastboot mode and "fastboot devices" correctly listed the device, and "oem unlock" appeared to work fine as well. Running the flash-all batch file also seemed to go normally. But now my device is even worse than before:
- won't boot/run normally... no boot-up logo or video ever displays (or if it does, it's just a partial static image). Appears to get to a 'welcome' screen but the display is all messed (part of the screen is just repeated several times, so you can't see the entire screen). Unresponsive to touch, though it will make some sounds when you press in certain areas, but the display never changes. If I sleep it and wake it up, it shows the 'CRT static' mentioned above for many seconds before showing slowing showing the tiled/corrupted welcome screen. I can access the nexus' file system over USB on my PC even while it's in this borked state.
- display is now blank when getting into fastboot mode... i can time pushing the down-volume and power button so I know I am in fastboot mode ('fastboot devices' correctly lists the device) but the display is now completely black (not on, no backlight) in this mode.
I tried flashing to factory 4.4.4, 4.3, and 4.2 (always using 2013 wifi images) and it doesn't make a difference. Same results. Is there some bit of code that doesn't get reflashed during this reset that could explain why I'm having these issues? Any advice how to fix?
flyingsherpa said:
I have a bone stock 2013 Nexus 7 32 Gb Wifi, never had a problem with it. A few weeks ago, it notifies me of an update (Lollipop) so I apply it. Nothing but problems since then. It was very laggy and would glitch every few seconds while playing video (either local files or streamed over Plex, both had same issue). Sometimes when I'd wake it from sleep, the screen would look like an old CRT TV with static (except it wasn't moving, it was a fixed image). It would hang like this for seconds or sometimes minutes. Rebooting would usually resolve this for a while.
Tried a few 'lollipop tuning' tweaks, but when these failed to fix the video glitching and lagginess, I decided to revert to kitkat and followed an online tutorial (exactly like the one here except it had me install a standalone ADB/fastboot instead of full SDK) . No problem installing USB driver or setting nexus into USB mode. No problem getting it into fastboot mode and "fastboot devices" correctly listed the device, and "oem unlock" appeared to work fine as well. Running the flash-all batch file also seemed to go normally. But now my device is even worse than before:
- won't boot/run normally... no boot-up logo or video ever displays (or if it does, it's just a partial static image). Appears to get to a 'welcome' screen but the display is all messed (part of the screen is just repeated several times, so you can't see the entire screen). Unresponsive to touch, though it will make some sounds when you press in certain areas, but the display never changes. If I sleep it and wake it up, it shows the 'CRT static' mentioned above for many seconds before showing slowing showing the tiled/corrupted welcome screen. I can access the nexus' file system over USB on my PC even while it's in this borked state.
- display is now blank when getting into fastboot mode... i can time pushing the down-volume and power button so I know I am in fastboot mode ('fastboot devices' correctly lists the device) but the display is now completely black (not on, no backlight) in this mode.
I tried flashing to factory 4.4.4, 4.3, and 4.2 (always using 2013 wifi images) and it doesn't make a difference. Same results. Is there some bit of code that doesn't get reflashed during this reset that could explain why I'm having these issues? Any advice how to fix?
Click to expand...
Click to collapse
So your bootloader is blank right? I would flash a new bootloader asap! And see if that fixes anything
noahvt said:
So your bootloader is blank right? I would flash a new bootloader asap! And see if that fixes anything
Click to expand...
Click to collapse
I have to confess my ignorance here... I'm brand new to flashing android like this so I don't know the answer to your question. If part of tutorial I followed blanks out the bootloader (and doesn't write something in?)... then you're probably right. I shall look into this more tonight when I'm at home with the nexus. Thanks for at least giving me something to look into, that's exactly what I was hoping for!
This sounds more like a hardware issue than software to me. See if you can get a warranty repair or replacement.
From another thread by a user with a blank screen like yours:
Asus_USA said:
a7medmo7eb - We're very sorry to hear of this. Kindly email us at [email protected] with this copied problem description along with the serial number of your tablet and we will do our best to provide you with troubleshooting and servicing options.
If you have any further questions, comments or concerns please do not hesitate to let us know. We will be more than happy to assist you. Once again, thank you for choosing ASUS products and services.
Thank you.
-In Search of Incredible-
Technical Support Department
http://www.asus.com :: http://service.asus.com/
Click to expand...
Click to collapse
nhizzat said:
This sounds more like a hardware issue than software to me. See if you can get a warranty repair or replacement.
From another thread by a user with a blank screen like yours:
Click to expand...
Click to collapse
Thanks, you're probably right. I did read up to understand all this stuff a bit more, so I know it's not lack of a bootloader or anything. All img files install just fine, so my pc can talk to the nexus, just the screen is all wonky no matter what i do.
Unfortunately I bought this 1.5 years ago so I don't think it's under warranty anymore. Everything was fine until I updated to Lollipop! Seems a big coincidence that I had a hardware failure at the same time as that update... I feel like Google ruined my tablet...
There is a bug where sometimes when you unlock the bootloader it zeros out the data partition. This might be the cause of your problem. It happened to me when I unlocked mine and I got stuck in a bootloop where it kept booting into recovery then shutting off. I fixed the problem by using fastboot to format data. Also, the flashall script didnt work for me. I put all the .img files in the same folder as fastboot then used these commands.
fastboot format data
fastboot flash system system.img
fastboot flash boot boot.img
fastboot flash recovery recovery.img
after this I booted into recovery and did a factory reset for good measure and the problem was fixed. This may solve your problem. It may also be possible that you got a bad download. I hope this helps you
Masterchief87 said:
There is a bug where sometimes when you unlock the bootloader it zeros out the data partition. This might be the cause of your problem. It happened to me when I unlocked mine and I got stuck in a bootloop where it kept booting into recovery then shutting off. I fixed the problem by using fastboot to format data. Also, the flashall script didnt work for me. I put all the .img files in the same folder as fastboot then used these commands.
fastboot format data
fastboot flash system system.img
fastboot flash boot boot.img
fastboot flash recovery recovery.img
after this I booted into recovery and did a factory reset for good measure and the problem was fixed. This may solve your problem. It may also be possible that you got a bad download. I hope this helps you
Click to expand...
Click to collapse
Hmm, thanks for the idea, but fastboot wouldn't do "format data", giving me the error: Formatting is not supported for filesystem with type ' '
Googling that makes it not look good. Weird, thing is, it still technically boots up, just the screen is so wonky you can't see where you are or interact with it properly. Not sure what else to try (opening it up and re-seating touchscreen cables?).
My daughter has been using this phone, but never backed her photos up. Now it won't boot and she is worried they are lost forever. I've been trying to help, but only seem to make things worse.
1. She never enabled USB debugging, or rooted it
2. She could not tell me whether she had allowed the OTA upgrades.
3. It got into a reboot loop a few days ago. It would start to boot, then say it was optimising a random number of apps (anything between 90 and 158) and then start over. Wileyfox tech support told me that this was due to an incompatibility between Cyanogen and the latest Facebook Update.
4. They sent me a link to the FOTA files with instructions how to progressively upgrade to Android 7 (TOS111B)
5. They couldn't tell me how to determine whether it was running CM12 or CM13 (I now realise that I could have looked at the log files in the recovery partition)
6. I therefore assumed that it was running CM12. I used their instructions to go into recovery and manually update from SD card to ZNH0EAS2NH from there to ZNH2KAS7EB and then to TOS111B
7. Fatally I did not reboot between updates. At the end I had the Wileyfox splash screen black on white, and then got an animation with it red on white. It then got stuck.
8. I then tried using fastboot to go back to the original version of the OS so I could start over. I found the fastboot image and I flashed the boot and system partitions.
9. Now on boot it either gets stuck on the black on white boot screen, or it displays it for a second and then turns off.
Can anyone help me? - I think my daughter will have a nervous breakdown if I don't find a way of recovering her photos. Recovering the photos is more important than unbricking the phone.
jerrytaff said:
My daughter has been using this phone, but never backed her photos up. Now it won't boot and she is worried they are lost forever. I've been trying to help, but only seem to make things worse.
1. She never enabled USB debugging, or rooted it
2. She could not tell me whether she had allowed the OTA upgrades.
3. It got into a reboot loop a few days ago. It would start to boot, then say it was optimising a random number of apps (anything between 90 and 158) and then start over. Wileyfox tech support told me that this was due to an incompatibility between Cyanogen and the latest Facebook Update.
4. They sent me a link to the FOTA files with instructions how to progressively upgrade to Android 7 (TOS111B)
5. They couldn't tell me how to determine whether it was running CM12 or CM13 (I now realise that I could have looked at the log files in the recovery partition)
6. I therefore assumed that it was running CM12. I used their instructions to go into recovery and manually update from SD card to ZNH0EAS2NH from there to ZNH2KAS7EB and then to TOS111B
7. Fatally I did not reboot between updates. At the end I had the Wileyfox splash screen black on white, and then got an animation with it red on white. It then got stuck.
8. I then tried using fastboot to go back to the original version of the OS so I could start over. I found the fastboot image and I flashed the boot and system partitions.
9. Now on boot it either gets stuck on the black on white boot screen, or it displays it for a second and then turns off.
Can anyone help me? - I think my daughter will have a nervous breakdown if I don't find a way of recovering her photos. Recovering the photos is more important than unbricking the phone.
Click to expand...
Click to collapse
Since posting this I have had a partial success. A more complete set of fastboot flashing using the TOS111B fastboot images has got me to a phone that boots. Many of the apps work. However...
a) I get an "unfortunately the process com.android.phone has stopped" appearing almost as fast as I can close the app making it very difficult to get anything off the phone. However, I did manage to set up a google sync to upload the photos.
b) my daughter now tells me that her SMS's are vital.... and the messaging app says " getting message" then closes down
c) I cannot enable developer setting to enable usb debug mode. I can get into the phone status page under settings. Repeated tapping on the android version brings up the nougat splash screen, but the 7 taps (or 700 for that matter) on build number does nothing whatsoever.
Does anyone have any ideas how to recover to a fully working system without doing a factory reset?
I suspect that the sms database would have gone when the cache was cleared. Can anyone confirm that to be the case before I spend any more time trying to recover them?
Hi Jerry ,
Exactly the same problem here. Could you tell me where you've found the TOS111B fastboot images?
Thx!
Have you tried booting into safe mode?
I think you do that by pressing and holding the volume down down button during reboot.
If you can manage that you may be able to dissable the apps that are causing the crash.
So, about the problem, ever since I updated my Razer Phone (3 Branded, Unlocked) to 8.1, I can't use the fingerprint as upon opening my phone by either power button or double tap to wake it detects a bunch of fingerprints and says too many attempts, try again later. I didn't have that problem when my device is on 7/N, and I don't have the time and resources to try to factory reset my phone.
Important Details:
Bug Report File:
https:// drive. google. com/file/d/1ORMYu94m1VD5fZUJjKDAiKyoH5INDes0/view?usp=drivesdk
Build Number:
OPM1.171019.011-CKH-180429.4069
Some guy also posted this problem on Reddit and the response he got is to factory reset and/or RMA which I can't do for a number of reasons.
Link:
reddit.com/r/razer/comments/8awa54/razer_phone_sensor_dead/
Any help would be appreciated!
BTW just remove the spaces on the Google drive link since I can't post links yet because I'm new here.
Hello all,
I'm in a bit of a pickle with my SWR50 that I got not long ago but as of now haven't been able to use.
As far as I've established it's got a pre-release software version on it, and not sure if that itself is the problem but I can't pair it successfully to anything and can't use it.
Tried to read up as much as I could on how I could sort this, but there's way too much info out there, too many methods because people mainly were in it to get more out of their gear, roms etc, and as I haven't had much previous experience with rom updates (unless there was some step by step, easy to follow stuff) I'm stuck.
The problem:
Pairing with phone –> phone finds watch, pairing starts
*just a minte* goes on for ~3 minutes than says: “can’t connect to the internet, swipe for options" (make sure phone has net, go to help website, retry, abort)
Then it just says Tetra BF1E – install android wear on your phone (on long press of power button I can access limited menu)
About phone:
Model: Tetra
Software Version: 4.4W
Build Number: Tetra-userdebug 4.4W KGW29E 1031 test-keys
If I try to update via Xperia Companion I eventually get a:
Startup error
"An error occurred while preparing to update your device. Device is unchanged. Try later or contact sony support"
UEGetPhoneMissingInfo
tetra 1291-6001
2.2.5.0 / Win8 64bit /wiin32 /US
Also tried factory restore from within the watch (both from menu and startup malarkey), but it didn't change anything regarding connectivity success.
Sorry for the lots of info, as a problem solver myself I like to get a good view into what's wrong & what's been tried.
All I want is to somehow upgrade to an OS that works - I don't have preferences other than I don't need anything flashy (5.1 would do), just something that offers decent battery life - I'd only use the watch to get notifications of messages, calls etc.
Any advice of what steps I should take so I can read up on them, would be appreciated!
Flash this via TWRP and after that try to restore watch from Xperia Companion