note 2 not waking up sometimes - Galaxy Note II Q&A, Help & Troubleshooting

hi folks
my note 2 doesn't wake up sometimes. it still shows notification LEDs during its sleep, but cannot wake up unless I take the battery out and put it back in. I experienced this on Friday and Sunday, but not on Saturday in between..
I tried the battery on my wife's Note 2, and no problem there...
I tried a different custom ROM, but experienced it there as well.
Is this a hardware issue, or could going back to stock rom solve this? Or is there another way?
Help please!

same issues on mine, the alarms didn't go off this morning because it wouldn't wake up. tried linage and nuclear roms. I just came on to find an answer!
It takes 10 seconds to unlock at the best of times (black screen until then)

Hey, thanks for your answer, but what do you mean
turnah said:
It takes 10 seconds to unlock at the best of times (black screen until then)
Click to expand...
Click to collapse
- did you manage to unlock from the black screen WITHOUT taking out the battery?
Do I just have to wait for it to wake up? But calls are not received and alarms do not sound while it is sleeping.... right?

omermaras said:
Hey, thanks for your answer, but what do you mean - did you manage to unlock from the black screen WITHOUT taking out the battery?
Do I just have to wait for it to wake up? But calls are not received and alarms do not sound while it is sleeping.... right?
Click to expand...
Click to collapse
I heard a call come in but the screen didn't wake up to answer the other day, 8/10 times it eventually unlocks after frantic clicking of the home and on buttons but the only answer is to take the battery out if that doesn't work. Its at least once or. twice a day I end up removing the battery.
Would be great if someone knew of a rom to get around this. initially they work great but get slower after a few hours.

Related

[Q] Screen doesn't turn off after call either received or missed !!!!

Hi all,
I'm having an irritating problem with my phone...I'll describe it fully below in steps:
1. Phone is in sleep mode in the pouch.
2. I can hear it is ringing but I'm not willing to answer.
3. I get the phone out of the pouch to find it still AWAKE....
I thought this may be an incidence of any app running in background or may be it is me who opened it by accident when getting it out of the pouch...
I tried this now, i put the phone infront of me, rang on it, it has been awake now for two hours while the screen time out is set for 30 seconds...
This problem is draining the battery, I could see the battery going down from 85% to 40% during the test
Can anybody help on this ?
Isn't the screen supposed to switch on when the phone rings? Mine does.
I think his problem is that the screen/phone isn't going back to sleep after the call..
nzheavymetal said:
I think his problem is that the screen/phone isn't going back to sleep after the call..
Click to expand...
Click to collapse
Yesssss....that is exactly what I meant !!!!

[Q] Galaxy Nexus keeps turning OFF

I have a problem with my Galaxy Nexus turning OFF at night.
I goto bed at night and open the clock app and click the screen to dim it. When I wake up in the morning the phone is OFF. I have to pull the battery in order to boot. The battery is fully charged.
I returned the phone after this happened twice and received a brand new one. I have the same problem with this new device. I have changed the power socket and the charger yet still the problem persists.
Is anyone else experiencing similar problems?
I have Skype installed and running which maybe the cause. I will keep it OFF for the next few nights to see if this has a positive effect.
Try it without any off your apps installed. If the problem goes away you know it's an app causing the problem. Then start adding them back in batches until the problem re-occurs. Eventually you'll narrow the issue down to one app.
mark_w said:
I have a problem with my Galaxy Nexus turning OFF at night.
I goto bed at night and open the clock app and click the screen to dim it. When I wake up in the morning the phone is OFF. I have to pull the battery in order to boot. The battery is fully charged.
I returned the phone after this happened twice and received a brand new one. I have the same problem with this new device. I have changed the power socket and the charger yet still the problem persists.
Is anyone else experiencing similar problems?
I have Skype installed and running which maybe the cause. I will keep it OFF for the next few nights to see if this has a positive effect.
Click to expand...
Click to collapse
This is happening to me too.
At random times, the phone will refuse to wake from sleep.
Nothing but a battery pull will fix it.
I don't have skype installed.
Have a look at this:
http://forum.xda-developers.com/showthread.php?t=1360880&highlight=sleep+of+death
Mine started today. Really hope this does not keep happening or I need to return this right away. Missed a few phone calls today and didnt realize until I looked down any my phone was just simply black. Will not wake up or do anything at all. You have to pull the battery. Right before this happened my data was dropping non stop about every 5 minutes for an hour.
I'm trying to stay calm because I love this phone, but between the data drops and the phone turning off im loosing patience quick.
This is happening to me as well. With TWO different phones. The first one I returned to Verizon and now its happening on the second one.
Phone will power off while doing random tasks. The two I've noticed is browsing on the stock browser and texting on the stock texting app.
I'm having the same problem. It's happened twice in the 3 days I've had the phone. It hasn't happened while I'm using it, both times it was when the screen was already off -- it just wouldn't waku up. Nothing short of pulling the battery, letting it sit, then powering on would work.
Couldn't have come at a worse time either, my daughter is in the hospital and I get updates from the surgeons via phone. So now I have to check every 5 minutes and make sure the phone is still on.
Phone is bone stock, out-of-the-box.
Sent from my Galaxy Nexus using Tapatalk
i just had my first turned off this morning... my friend's SGN happened 5 days ago too. very unreliable....
I had that happen to me as well. Turns out I forgot that I had an app scheduled to do a backup at like 3 AM.
Sent from Galaxy Nexus
CodenameDroid 1.2 cdma & Franco 14.4
My sgn turned off every night now. Anyone got any ideas why? I turned my verizon backup already.
reboot durring skype call
mark_w said:
I have Skype installed and running which maybe the cause. I will keep it OFF for the next few nights to see if this has a positive effect.
Click to expand...
Click to collapse
it does it when i have skype running too. also i have other other audio apps open. (power amp, tunein, pandora) It's happened twice to me and each time it has been during a skype call while the other apps were running. (in widget form)
shock sensitive in the area right below the camera?
My device just "randomly" switches off (sometimes several times a day). After a long search for a reproducible cause, it seems safe to say that at least some devices seem to be extremely shock sensitive in the area right below the camera (on the back of the device). Even minuscule shocks to this area switch these devices off. Youtube-user 'jardinepatten' demonstrates this problem nicely in a video called "Galaxy Nexus Turning Off".

[Q] Phone turned off/crashed

My phone had about 60% battery last time I checked but I just went to unlock it and the phone didn't respond. I tried to turn it on by holding the power button wasn't getting any response from the phone
I've plugged it into the charger and didn't get any charging light so again I held in the power button and nothing! I kept trying and eventually the buttons lit up and it started to boot...
I've had the phone for 2/3 days now and this is the first problem I've had but it's still a little worrying!
Just wondering if anyone else has experienced anything like this? I'm on the 1.26 software.
I had this on one occasion when adding the messages widget to the home screen. When I powered the phone back on I got a request to send HTC a bug report.
Arthur Hucksake said:
I had this on one occasion when adding the messages widget to the home screen. When I powered the phone back on I got a request to send HTC a bug report.
Click to expand...
Click to collapse
Interesting. I didn't get the bug report.
I'm hoping it was just a software bug but I haven't seen any other complaints on the forum yet.
I have just noticed a problem with my phone too, turned it off for the first time last night, on start up this morning it started ok but did not load completely and froze for about 30 seconds on the home screen with no app icons showing. It then rebooted and started up ok with the bug report. I then turned off the fast boot and tried again, it booted correctly first time. Would there be any particular apps which would cause this to happen on fast boot?
Hey mate, currently having the same problem as you. Have no clue what to do. My battery was at about 50% and it just crashed when i was playing riptide. Now it wont turn on or anything. Even when the phone charger is plugged it, it wont budge. Have you found a fix?

HOX 'dies' after sleep screen

My HOX kind of dies after it goes to sleep at times. Sometimes i get message notifications yet the screen doesn't come back to life. In this mode I tried calling on my mobile phone. Although I am able to make the connection but I get neither a notification nor any sound on my mobile. After this I have to restart it by pressing the power button for several seconds (upto 30)... My phone is untouched. It is still under warranty. Does this sound like a software issue (like a virus?) or should I take it back to the retailers? It is the Asian version of HOX. I was thinking to wait for the 4.0.4 update for sometime before taking it back to the cleaners.. I have used it for only about a month so far and have been experiencing this problem since atleast 15 days now!
Rooted by any chance?
ArmedandDangerous said:
Rooted by any chance?
Click to expand...
Click to collapse
No. Was waiting for a fully working JB rom.

[Q] sometimes screen doesn't turn on again

Hi there,
I have this really annoying behavior of my nexus that sometimes the screen just doesnt want to turn on which means I have to do a hard reset and the worse is that its happens more and more.
Some days ago I read in this forum something about the light sensor but I couldnt find the thread again
Any idea what I can do?
Cheers
Stephan
Are you undervolting on a custom kernel? That can definitely cause your SOD issue.
prshosting.org
no, its the standard google android rom and it happens with 4.3 as well as with 4.4
The only thing is that the device is rooted but that shouldnt cause a problem
I have this same issue, brand new Nexus 7, it hasn't happened yet today but for the first several days (on both stock and then OTA 4.4) I simply COULD NOT make the thing turn on with the power button. I was cringing hard because my Note 2 had that problem out of the box and I had to ship it back for warranty (for six @%$&'ing weeks), but in that case the button felt obviously sloppy. On my Nexus the button has a very crisp feel to it, I was wondering what I could be doing wrong but it seems to have 'broken in' or something because it hasn't happened the last 50 times I poked at it. Honestly, it felt like a software bug rather than a hardware problem.
I also was running stock and had the SOD. I was lucky because I just had to hold the power button for 15 seconds.
diesteldorf said:
I also was running stock and had the SOD. I was lucky because I just had to hold the power button for 15 seconds.
Click to expand...
Click to collapse
yeah, but when u press the power button u do a reset and I guess thats not the idea of standby . Actually I have to do a reset almost every second day, also when the notification led is blinking

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