Check for updates failed? - Nexus 5X Q&A, Help & Troubleshooting

Hey,
There is something strange going on on my phone. For a couple of weeks the Check for updates menu says the checking was unsuccessful. Don't know if it has anything to do with spamming the check for updates button while waiting for the Oreo update. But what is even more strange, when I switch to English or German language, it says the checking is successful.
It started happening on stock Nougat, then continued when updated to Oreo via adb.
Any ideas on what might be going on? I didn't get the September security update too.

IceCreamLollipop said:
Hey,
There is something strange going on on my phone. For a couple of weeks the Check for updates menu says the checking was unsuccessful. Don't know if it has anything to do with spamming the check for updates button while waiting for the Oreo update. But what is even more strange, when I switch to English or German language, it says the checking is successful.
It started happening on stock Nougat, then continued when updated to Oreo via adb.
Any ideas on what might be going on? I didn't get the September security update too.
Click to expand...
Click to collapse
Install the August 8.0 full OTA update. Last Monday was a US holiday so nobody received September OTAs. We should get one starting this upcoming Monday, as it is the first Monday of the month that does not fall on a holiday.
https://developers.google.com/android/ota
Sent from my Nexus 5X using Tapatalk

SlimSnoopOS said:
Install the August 8.0 full OTA update. Last Monday was a US holiday so nobody received September OTAs. We should get one starting this upcoming Monday, as it is the first Monday of the month that does not fall on a holiday.
https://developers.google.com/android/ota
Click to expand...
Click to collapse
Thanks for the answer!
That was what I installed. As for the security patch, I'll wait then.
Sent from my Nexus 5X using XDA Labs

So, yesterday came the notification that the Oreo update is here, I can install it. But I already have it. Would it be a complete disaster if I instaled it again? Just to let it disappear, it's really annoying.
Sent from my Nexus 5X using XDA Labs

IceCreamLollipop said:
So, yesterday came the notification that the Oreo update is here, I can install it. But I already have it. Would it be a complete disaster if I instaled it again? Just to let it disappear, it's really annoying.
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Click to collapse
Do you have the latest stock version or a developer preview

Phalanx7621 said:
Do you have the latest stock version or a developer preview
Click to expand...
Click to collapse
I installed the final OTA image via adb. No root, everything stock.
Sent from my Nexus 5X using XDA Labs

Related

No updates for my Nexus 5X

Hello to everyone. I just bought my new 5X but it has still the security patch of October 2015 and the first build of Marshmallow. OTA does not notify me any updates and, for now, I can not flash anything. How can I fix?
dooz96 said:
Hello to everyone. I just bought my new 5X but it has still the security patch of October 2015 and the first build of Marshmallow. OTA does not notify me any updates and, for now, I can not flash anything. How can I fix?
Click to expand...
Click to collapse
I have the same problem. Bought it brand new and activated it yesterday. It says the OS is up to date. I have no lag or any other issues floathing on the interwebs but still I bought a nexus for the updates and they are not comming. Im on 6.0 october 1st 2015 security patch. LGH791 variant in Sebia.
Tried google play services clearing data, rebooting, factory reset and no OTA showed up. Will wait a couple of days, but would love some insight on why is this the case.
5ageman said:
I have the same problem. Bought it brand new and activated it yesterday. It says the OS is up to date. I have no lag or any other issues floathing on the interwebs but still I bought a nexus for the updates and they are not comming. Im on 6.0 october 1st 2015 security patch. LGH791 variant in Sebia.
Tried google play services clearing data, rebooting, factory reset and no OTA showed up. Will wait a couple of days, but would love some insight on why is this the case.
Click to expand...
Click to collapse
Exactly the same problem. Wait someone who knows how fix this issue..
dooz96 said:
Exactly the same problem. Wait someone who knows how fix this issue..
Click to expand...
Click to collapse
same problem here. Still on 6.0 , no OTAs yet
I have the same problem, Android 6.0 and 1 October 2015 security patch. I tried a factory reset, but nothing... I hope the problem will solve automatically...
Wow, it's a biiiiig paradox. We have Nexus but they are not upgradable...
I also have the same problem. Have had the phone 2 days and it's still on December's security patch and no update.
Sent from my Nexus 10 using Tapatalk
If you just got and activated the device, don't panic. Updates are rolled out over time. Give it a few days. If you absolutely have to have it now you can always do it via fastboot. But you'll need an unlocked bootloader and doing that will wipe your device.
Sent from my Nexus 9 using XDA Free mobile app
I can confirm that after two days my device got updated from october to april security patch overnight.
I got all the updates. You can close the thread, thanks to all

Still waiting for the 7.1.1 update with December security patch?

Hello all,
I'm in the android beta program with my Pixel C and I've been on 7.1.1 for a couple of months, and now that's it's officially released, I've been waiting for it to come over the air for nearly 10 days now. I'm still on 7.1.1 but with the November security patch (NPF26H). I've got myself forcing the check for updates several times a day now lol. I'm in the midwest of America. Just wanting to know if I should keep patient or if there might be something wrong with my device finding the update.
Thanks!
I'm having the same problem so it's not your Pixel C. For some reason Google hasn't pushed out the update yet.
I was using the beta also, locked bootloader and everything and never got it. I just ended up flashing it manually since the files are available on Google's site.
Mine wont get it either and when i try to manual OTA it says I cant install an older version.
Also having this issue, and I do not wat to do a factory reset...
Sideloading OTA says the time stamp is Nov 4th, which it says is older than the Beta on my device. Anyone else getting this?
The final release is version NMF26H. The last preview is NPF26H. Is there any difference between the builds?
Paul1201 said:
The final release is version NMF26H. The last preview is NPF26H. Is there any difference between the builds?
Click to expand...
Click to collapse
To be honest, I don't think there are, aside from the security patch for December. My tablet really works fine, I'm just wondering why I'm not getting the update.
I'm hoping this update will fix the sluggishness since the last update.
Sent from my LG-H850 using Tapatalk
I got the update yesterday. I didn't do anything, it got pushed to my device on it's own. Hopefully, that will be the case for you guys, as well. Also, I left the beta program.
The Horak said:
I got the update yesterday. I didn't do anything, it got pushed to my device on it's own. Hopefully, that will be the case for you guys, as well. Also, I left the beta program.
Click to expand...
Click to collapse
Same here. Can't see a difference to last beta. Did you recognized something?
TheBready said:
Same here. Can't see a difference to last beta. Did you recognized something?
Click to expand...
Click to collapse
No. Not yet.
Just got mine yesterday evening. I'm in the beta program and had the DP on and got the OTA for 7.1.1 if that matters to anyone.

8.1.0 OTA question

I have a quick question for those that are a lot smarter than I.
Still nothing for me on the 8.1.0 OTA December update. I have an unlocked Pixel 2 XL and an unlocked OG Pixel XL. I was running the Beta on my OG Pixel and I unenrolled from the Beta and factory reset. Waited 24 hours for a stable version of Android Oreo.... still nothing and it is still showing that I'm on 8.1.0 with the November security patch. Also, when I reset my phone or power back on it's still showing that my phone is on the Beta. I have no idea what's going on with it.
Would any of you guys/gals have any other suggestions? I'm not comfortable with flashing or anything like that since I've never done it before. Should I just wait patiently because it will come eventually?
Thanks.
Shrews824 said:
I have a quick question for those that are a lot smarter than I.
Still nothing for me on the 8.1.0 OTA December update. I have an unlocked Pixel 2 XL and an unlocked OG Pixel XL. I was running the Beta on my OG Pixel and I unenrolled from the Beta and factory reset. Waited 24 hours for a stable version of Android Oreo.... still nothing and it is still showing that I'm on 8.1.0 with the November security patch. Also, when I reset my phone or power back on it's still showing that my phone is on the Beta. I have no idea what's going on with it.
Would any of you guys/gals have any other suggestions? I'm not comfortable with flashing or anything like that since I've never done it before. Should I just wait patiently because it will come eventually?
Thanks.
Click to expand...
Click to collapse
I got my Dec 5th patch update last night, so I'm sure it's only a matter of time for you.. If you're not comfortable flashing, than I would say just wait it out. It shouldn't be long.
What the poster above me said, just wait you will eventually get it. They roll it out in stages so they don't overload the servers. We all like instant gratification, which is why a lot of people flash it when it is released, but you will get it.
COMTB said:
What the poster above me said, just wait you will eventually get it. They roll it out in stages so they don't overload the servers. We all like instant gratification, which is why a lot of people flash it when it is released, but you will get it.
Click to expand...
Click to collapse
Any idea on why my original Pixel XL is still showing that I'm in Beta though? That's really what's confusing me.
Shrews824 said:
Any idea on why my original Pixel XL is still showing that I'm in Beta though? That's really what's confusing me.
Click to expand...
Click to collapse
When you unenroll, it will send you an OTA. Did you get that OTA? You mentioned you factory reset, but that's not what actually takes you off of the beta.
thacounty said:
When you unenroll, it will send you an OTA. Did you get that OTA? You mentioned you factory reset, but that's not what actually takes you off of the beta.
Click to expand...
Click to collapse
No, I did not get an OTA. I've checked on the site and it says that my device is no longer enrolled, however when I restart my phone (from a powered off standpoint) it still says I'm enrolled in the Beta. I check for an update and it says I'm up to date, yet it's running 8.1.0 with the November 5th security patch.
Sorry for so many questions, but I just thought I might be missing something. It's really not that big a deal to me because I know it will come eventually, but I just wondered why it was doing that. I reached out to Google via the chat and they said wait 24 hours for a stable version however it's been well over 24 hours and still nothing. I've unenrolled the device from previous beta's and have never had to wait. The OTA would immediately show up and I was good to go.
Is it safe to take the actual ota while rooted/TWRP/custom kernel? Will it just replace the boot partition or will it fail? I'm thinking I should do a flash all with the -w removed of the 8.1 instead of letting it go the ota. I just got the notification for it.
Shrews824 said:
Any idea on why my original Pixel XL is still showing that I'm in Beta though? That's really what's confusing me.
Click to expand...
Click to collapse
DId your OG Pixel XL get the officialy release?
COMTB said:
DId your OG Pixel XL get the officialy release?
Click to expand...
Click to collapse
No, it hasn't received the latest 8.1.0.
Shrews824 said:
No, I did not get an OTA. I've checked on the site and it says that my device is no longer enrolled, however when I restart my phone (from a powered off standpoint) it still says I'm enrolled in the Beta. I check for an update and it says I'm up to date, yet it's running 8.1.0 with the November 5th security patch.
Sorry for so many questions, but I just thought I might be missing something. It's really not that big a deal to me because I know it will come eventually, but I just wondered why it was doing that. I reached out to Google via the chat and they said wait 24 hours for a stable version however it's been well over 24 hours and still nothing. I've unenrolled the device from previous beta's and have never had to wait. The OTA would immediately show up and I was good to go.
Click to expand...
Click to collapse
At this point I would sideload and hope the Check for Update is fixed in January as expected.
thacounty said:
At this point I would sideload and hope the Check for Update is fixed in January as expected.
Click to expand...
Click to collapse
Well, I had mentioned in the original post that I'm not extremely comfortable doing that so I may just wait it out.
I have a question in regards to getting the OTA updates.
I'm in Australia and got my pixel 2 xl on a plan with Telstra as they are the exclusive carrier here. But I use a Vodafone sim in the phone.
Will this cause me to not get the OTA updates?

December ROM update for BLN-L24

My 6X just received an OTA. The security patch level went from March 1st to Oct 5th. The EMUI version was updasted to 5.0.1. So far so good, I haven't used it much.
Akopps said:
My 6X just received an OTA. The security patch level went from March 1st to Oct 5th. The EMUI version was updasted to 5.0.1. So far so good, I haven't used it much.
Click to expand...
Click to collapse
But, those updates are gradual? since my cell phone has not received it
I have gotten an OTA update as well. Not sure if it's going to remove my root or not so I'm not going to update
patrick8996 said:
I have gotten an OTA update as well. Not sure if it's going to remove my root or not so I'm not going to update
Click to expand...
Click to collapse
Same here.
Yep it will remove you current root... Cause i just updated too it a few hours ago which i did not have root but i had my bootloader unlock. And yep my bootloader is locked ... I have always herd ota updates doeisnt relock the bootloader???
Not going too unlock it again cause i was waiting for 8.0 if and when it comes anyways. That and i have my phone setup the way i want it not going threw it again at the moment lol..
iamshadow2008 said:
Same here.
Click to expand...
Click to collapse
You can't update without removing root
iamshadow2008 said:
Same here.
Click to expand...
Click to collapse
You need to remove root, flash stock boot and stock recovery before you download the ota for installation.
Just updated but now Google Assistance no longer works and fail to connect.
I have to clear Google app all data to make it run
e20140 said:
Just updated but now Google Assistance no longer works and fail to connect.
I have to clear Google app all data to make it run
Click to expand...
Click to collapse
Factory reset..
Wow. Two system updates in the last 10 days. Just updated BLN-L24C567 to B366 from B365. Security patch is Nov. 6.
I guess this makes Huawei/Honor phones a lot better than Lenovo Moto phones. Once I recommended my father to buy a (Lenovo) Moto X Pure. The phone received updates something twice a year (!), and its Nougat update came 13 months (!) after the official Nougat release, and maybe 10 months after when Lenovo promised this update would be available. Huawei has a better track record than Lenovo IMHO.
13 months is a lot, and yes, Huawei/Honor has been better in the recent years when it comes to updates
Indeed. They give update if want to else simply discard. btw see what Apple was doing with regular updates.. they admitted and was a let down for many (but accepting it needs some real guts for a brand like Apple)
Who knows other OEMs who gives regular updates are doing similar things
edit: scratch that

Jan security patch OTA

Has anyone seen this yet?
I saw the files were available for manual, but nothing on the OTA front yet.
İf you mean Oreo 8.1 January patch, it is already pushed one week ago. Maybe you can try forcing it by pushing check updates in settings?
Same here, still no update
Scythe said:
İf you mean Oreo 8.1 January patch, it is already pushed one week ago. Maybe you can try forcing it by pushing check updates in settings?
Click to expand...
Click to collapse
Surprisingly that's where I've been checking, hence the post.
I havent gotten it either. Boot loader is locked and on stock image
Can manually install the ota. https://developers.google.com/android/ota
I never got it either. I'm locked and stock on VZW. Manually sideloaded with no issues.
Flyhalf205 said:
Can manually install the ota. https://developers.google.com/android/ota
Click to expand...
Click to collapse
I know, I said I saw the manual available
wonder why it's not been pushed to OTA though
y2grae said:
I know, I said I saw the manual available
wonder why it's not been pushed to OTA though
Click to expand...
Click to collapse
I've read articles in the past that say they push them in waves over a couple weeks. My 6p has taken over a month before to get the update.
I had to side load mine I'm stock and nothing showed up
Gizmoe said:
I've read articles in the past that say they push them in waves over a couple weeks. My 6p has taken over a month before to get the update.
Click to expand...
Click to collapse
They said in January pressing the check for update would push it to the device.
Those who have a computer (which is all I hope) and ADB set up why bother waiting for the damn OTA! Sideloading FTW!
drozek said:
They said in January pressing the check for update would push it to the device.
Click to expand...
Click to collapse
They lied obviously lol. Maybe next month...
Nothing here as well
I was prompted to update, and then followed the Magisk instructions to remove and then install the OTA, then put Magisk back on slot 2, but the install of the OTA failed. Any suggestions?
I never received the update either. Dropped off beta program and was able to get the monthly security update. It didn't have to reset my pixel either
Update finally arrived
Restarted my phone today and after the reboot it said finishing update. Never got notified about it. Weird.
TheCelt said:
I never got it either. I'm locked and stock on VZW. Manually sideloaded with no issues.
Click to expand...
Click to collapse
Same here
Sent from my Pixel XL using Tapatalk
I got it finally today!

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