Develop Bugs

Googlemail and gmail - warning and advice

A slightly lengthy attempt to summarise the (often contradictory) advice on this issue.
The problem: Google is allowing UK users to change from @googlemail addresses to @gmail. Many users report persistent messages that google talk authentication has failed and downloads from the market are freezing.
How to make the change (READ the rest of this before you do!): Login to your Google mail account and go to settings/account. You will see a small link offering the option. Some users report a need to do this twice before it 'sticks'. (Baed on my experience, I suspect the change takes some time to propagate - see final note here). You can reverse this change in the same way.
Solutions (or not!)
1. There is no 100% reliable way to change the gmail account details on your phone without a factory reset.
Some users recommend clearing the Google Apps data from within Apps Manager which then prompts you to set up the account details again. This option is grayed out for many
Some have recommended changing your account password. For me this did not allow me to change all the account details on the phone​
2. You can set up a second gmail account on the phone with the @gmail details. However this may not allow you to delete the @googlemail account although some have suggested it does. You will recieve copies of all emails on both accounts!
3. Do a factory reset. Back up all your data, take a deep breath and go for it! Seriously, this did not actually result in a lot of work for me as I don't have a truckload of apps on the phone. You have the choice of reverting to the @googlemail account (which is what I did) or setting up with the new @gmail details. From what I can gather the latter approach does not result in problems with re-installing paid for apps - but no promises!
NOTE: You will receive email sent to either @googlemail or @gmail on your old @googlemail account so you could just start using @gmail as your address and forget about the problem!
...and finally. Having gone through all of the work associated with a factory reset to @googlemail, I discover that Google has reset my account to @gmail anyway and everything seems to be working OK! I do wonder if changes to accounts are propagating very slowly. (I also wonder if Google knows what it is doing, but that's another story)
Hope this is some help

I had this problem and corrected it by reverting back to @googlemail.
But what gets me is that considering how widespread this problem is, is the overwhelming silence from Google.

NineToTheSky said:
I had this problem and corrected it by reverting back to @googlemail.
But what gets me is that considering how widespread this problem is, is the overwhelming silence from Google.
Click to expand...
Click to collapse
Probably because most UK Desire owners have phones from Orange, and they've removed Google Talk (although they've handily left the service running!), so this isn't going to be a problem for them. Also, a lot of people have always known that you could always ignore the `googlemail` thing and use gmail.

Why bother?
Any email sent to [email protected] is received by [email protected] anyway..
Fon22

Why bother? Because, as the OP says, if, in the UK, you change you address from googlemail to gmail, you won't be able to download anything from the App Market.

is there anywhere we can ask google to provide android switchover instructions?

You know you don't have to put the @ when setting up an account.
When I set up both my G1 and my Desire I just signed in with the Google user name.

Just to add my bit, I'm a Google apps account owner, my domain is not gmail or googlemail its simply hosted by Google and even though I've done nothing its stopped working for me also on my desire. I get the same googletalk auth error and can't download anything from the apps store either.
Interestingly, even from my pc, if I goto googletalk it won't let me in either, yet email and other Google apps like docs and calendar work no bother. Selecting Google talk gives a 404 unauthorized.

Plus side:
Picasa web albums now sync

Just to add my bit, I'm a Google apps account owner, my domain is not gmail or googlemail its simply hosted by Google and even though I've done nothing its stopped working for me also on my desire. I get the same googletalk auth error and can't download anything from the apps store either.
Interestingly, even from my pc, if I goto googletalk it won't let me in either, yet email and other Google apps like docs and calendar work no bother. Selecting Google talk gives a 404 unauthorized.
Click to expand...
Click to collapse
I got exactly the same as this, after everything working brilliantly for 3 days!! I have now setup a gmail account to sign the phone up with and the turn all sync off for it, thrn setup my Google for domains and setup the calendar through exchange and everything is working fine...its a big faff, but it will works well: )
I did do a lot of reading and apparently Google for domains doesn't work with Google talk full stop... BUT why work for days with no problems!! Stupid!!
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[Q] Google mail account Sync is not happening

Hello All,
I am very much new to using HTC wildfire S as an android smart phone. I have purchased this an year ago,though.
I will come to the point with out much discussion.Your help is much appreciated in filing a bug against HTC Keyboard sense or wrong password authentication mechanism.
Step i followed:
1.Day before yesterday, I have rooted my phone and i have got all the data back again from recovery.
2.Once the phone is reset, it was prompting me to set up a new gmail account to perform syncing of contacts and mails.
3.I have given my old crenditals of gmail and the sync worked.
4.Today, I got a message from google that, my gmail account is being accessed from canada maliciously.So, it prompted me to reset my password along with SMS verification code.This made my gmail account login stronger. During this process, I have reset my gmail account password. ( the same account is being used by my htc wildfire S phone).
5.Now, my wildfire S is not able to recognize my new password to gmail account. Neither it recognizes my old password.
6.I have tried different key board input mechanisms to make sure that i am entering correct password.
7.Now, I am exhausted and thus i am writing this post.
Please help me.
I am suspecting as a bug in htc while syncing with gmail authentication servers.
I had faced similar problem a month ago while connecting to facebook from my HTC Wildfire S phone. My new gmail account works fine from the dolphin mini browser.But, it doesnot work from native gmail and facebook applications.
Regards,
Sriram

Tried with another gmail account.. Now it is working fine.
As I said in my previous post that, my original gmail account with which i had registered my mobile is still not working.
However, I have registered another gmail account to sync with contacts.With my second gmail account, I am able to sync the contacts from google servers.Also, with out a registered gmail account, i am unable to download apps from htc Appstore as well as Android Market place.
Now, I tried deleting my first gmail account, which is not working since the time i have changed its password.It says that you cannot remove the account as it is being used by other programs. Restore phone to default settings.
With out resetting my phone, How can i delete my original gmail account which is of no use.
Thanks and Regards,
Sriram

[Q] Having multiple gmail accounts in single user

Hi,
I usually have 2 gmail accounts signed in for a user. One account where my all play store apps are there....and the other one mostly for mails. both are gmail accounts.
All are fine until Lollipop. Usually I sign in with my play store account then later add my other account. All of the apps tied to my main account so all my in app purchases are fine. When I go to accounts always my main account listed first then additional ones in the order I added.
After lollipop, my accounts seems getting sorted by alphabet. My main accounts starts with S (similar as username) so it listed out last in order. When I open apps most of them seems tied to first account listed where none of my in app purchases there.
As of now I left out all accounts and sign in using one account which solves the issue temporarily, but I really like to have my other accounts also signed in. (as some of play books tied to those).
I don't want to create separate user for this purpose...
Did any one else seeing this issue. Is there a solutions.
Please help.
Thank you.
- Nambi

Google contacts won't sync

Just received my phone from Aliexpress. I removed all of the Baidu references, ASUS store, and Chinese references, etc... then manually added google and updated play store, etc... For some reason, even after adding, removing and re-adding my google account, none of my google contacts will show in the "contacts" app. I confirmed that the check box to sync is checked and it says it succeeds but nothing shows except "me".
Any ideas what's going on there ?

same here

nathanmurray said:
Just received my phone from Aliexpress. I removed all of the Baidu references, ASUS store, and Chinese references, etc... then manually added google and updated play store, etc... For some reason, even after adding, removing and re-adding my google account, none of my google contacts will show in the "contacts" app. I confirmed that the check box to sync is checked and it says it succeeds but nothing shows except "me".
Any ideas what's going on there ?
Click to expand...
Click to collapse
open contacts and click contact to diplay,then tick google contacts[default is unticked i guess]
mine working perfect btw

Same problem ...

I solved mine issue by going to google installer and installing Google contacts sync

[Q] Google account crashes settings

So when I try to view my linked google accounts my settings crash. It wasn't an issue till someone linked a new account to my phone and now its complaining about log in. It just sits on a blank screen till it says settings has stopped. Other accounts can be motified, just not a google account.

After some detective work and boredom I have figured out that the specific problem I have is related to google service update. Uninstalling all updates from the google service on my phone solved the issue. But I have to have it updated to use inbox. I was able to remove the account however.