HELP ME PLEASE My Moto Z Play can't turn on after Update Android N - Moto Z Play Questions & Answers

My Moto Z Play it not working after i update Android 7.0.0 can't turn on
it's black screen

can you further explain whats going on?
press and hold the power button for 10 seconds so that it turns off (if its on)
when you turn on the device, do you hear any sounds?
does it vibrate when you press the finger print sensor?
it there a 'lock' sound when you press the lock button?
by pressing anywhere on the screen, can you guess if the touch is working? (vibration)
did you try getting into bootloader or recovery?

Did you downgrade to Marshmallow at any point?

when i connect with USB to PC on my pc, i hear device connect sound but nothing new Drive show on my computer
and i try all button command it not working
but LED Light is showing when i connect to USB and Charger
.
.
this i do on my Moto Z Play before Black Screen
Android 7.0 -> Update to Android 7.1.1 -> Unlock Bootloader -> Install TWRP -> Bootloop after install TWRP -> Flash Rom back to Android 6.0.1 -> Update to 7.0 Downloaded and Install Step i Get Black Screen

So you did downgrade to mm and then accepted update​... Looks like hard brick.
Sent from my XT1635-02 using Tapatalk

Welcome to the darkside my friend, or as I call it the "we should have read all threads that specifically said don't downgrade to OTA because you WILL hard brick your phone" cause now you basically have a paperweight. don't take my words personally a lot of us are in the same boat. Just have to wait to see if a new blank flash file surfaces to hopefully get you to boot loader. :crying:

today i'm go to Motorola customer center they repairing and tomorrow they call to me tell what problem on my phone and if change new mainboard i'm must pay 300$ + (in thailand is 10,000฿ +)
if i pay this price i can buy new phone :crying: :crying:

today i go to get back my z play and they can't fix my phone because my phone from india
i don't know how i can doing next

I have exactly the same problem. Have you found a solution, ronnapeelive?
Than please tell me.

you can use the blankflash from moto g5, there is a thread around here.
---------- Post added at 04:24 PM ---------- Previous post was at 04:23 PM ----------
Magehex said:
I have exactly the same problem. Have you found a solution, ronnapeelive?
Than please tell me.
Click to expand...
Click to collapse
https://forum.xda-developers.com/moto-z-play/how-to/guide-unbrick-moto-z-play-t3618492/page19

razorsbk said:
you can use the blankflash from moto g5, there is a thread around here.
---------- Post added at 04:24 PM ---------- Previous post was at 04:23 PM ----------
https://forum.xda-developers.com/moto-z-play/how-to/guide-unbrick-moto-z-play-t3618492/page19
Click to expand...
Click to collapse
Thank guy now i found poblem is Brick and i got helping from friend in Motorola facebook group tonight

ronnapeelive said:
today i'm go to Motorola customer center they repairing and tomorrow they call to me tell what problem on my phone and if change new mainboard i'm must pay 300$ + (in thailand is 10,000฿ +)
if i pay this price i can buy new phone :crying: :crying:
Click to expand...
Click to collapse
Don't do it! Get the blank flash from the unbricking thread here. Use the G5 blank flash.
Only thing is, If you had 7.1.1 in order to get out for fastboot we are waiting for a new bootloader. Just need the 7.1.1 or higher then we are back in business.
---------- Post added at 07:46 PM ---------- Previous post was at 07:44 PM ----------
ronnapeelive said:
Thank guy now i found poblem is Brick and i got helping from friend in Motorola facebook group tonight
Click to expand...
Click to collapse
If you get it going let me know what you did. I cannot pass fastboot because I had the 7.1.1 bootloader. Since there is no 7.1.1 bootloader available in .img I am stuck until we get one or an updated one.

Now i can use my Moto Z Play on Android 7.1.1 Thanks everyone for help

ronnapeelive said:
Now i can use my Moto Z Play on Android 7.1.1 Thanks everyone for help
Click to expand...
Click to collapse
How u unbrick?can u tell me full procedure?

ZeroVirus said:
How u unbrick?can u tell me full procedure?
Click to expand...
Click to collapse
i use TeamViewer and my friend remote to help me i don't know how do it

Related

How to relock bootloader?

Hello! I need to get my E975 back on warranty, what is the way to relock bootloader again?
Install Kdz..
Sent from my LG-E975 using Tapatalk
Avantu said:
Hello! I need to get my E975 back on warranty, what is the way to relock bootloader again?
Click to expand...
Click to collapse
Your answer is in FAQ #3 go here
dalmm said:
Install Kdz..
Sent from my LG-E975 using Tapatalk
Click to expand...
Click to collapse
You mean i can use KDZ Flasher in Fastboot mode?
sunyakram said:
Your answer is in FAQ #3 go here
Click to expand...
Click to collapse
There are 3 options, but aren't they for other Optimus versions than E975? Which do you prefer?
The thing is i can't go download mode cause i already have unlocked bootloader and it gets me to fastboot mode. I unlocked it with Freegee but the backup is gone. Is there any possibility to lock bootloader? The phone is fully working, only thing is yellow tints on screen and i wanted to get it back on warranty.
Avantu said:
You mean i can use KDZ Flasher in Fastboot mode?
There are 3 options, but aren't they for other Optimus versions than E975? Which do you prefer?
Click to expand...
Click to collapse
1st why you returning it back? 2nd i don't know too much about veriant compatibility so its batter to post there if you cant find satisfied solution here
---------- Post added at 09:27 PM ---------- Previous post was at 09:22 PM ----------
Avantu said:
The thing is i can't go download mode cause i already have unlocked bootloader and it gets me to fastboot mode. I unlocked it with Freegee but the backup is gone. Is there any possibility to lock bootloader? The phone is fully working, only thing is yellow tints on screen and i wanted to get it back on warranty.
Click to expand...
Click to collapse
I read somewhere about these yellow tints are not a big issue thay appear and disappears after some days without any repairing, (correct me if i am wrong)
sunyakram;48385401[COLOR="Silver" said:
---------- Post added at 09:27 PM ---------- Previous post was at 09:22 PM ----------
[/COLOR]
I read somewhere about these yellow tints are not a big issue thay appear and disappears after some days without any repairing, (correct me if i am wrong)
Click to expand...
Click to collapse
It can be true. I bought it used in my country from some shop. I think they have replaced the screen with new one. I talked with the shop owner and he told me that he checked the screen before sending me and it was ok, but if i want i can send them phone back so they will replace it with new one(but he didn't tell me that it was replaced already at all). But now i'm in trouble and i don't know if i can lock bootloader without EFS Backup :/ If u have any ideas, tell me please.
Avantu said:
It can be true. I bought it used in my country from some shop. I think they have replaced the screen with new one. I talked with the shop owner and he told me that he checked the screen before sending me and it was ok, but if i want i can send them phone back so they will replace it with new one(but he didn't tell me that it was replaced already at all). But now i'm in trouble and i don't know if i can lock bootloader without EFS Backup :/ If u have any ideas, tell me please.
Click to expand...
Click to collapse
If you bought it from shop so don't worry about unlocked.unlocking doesn't effect screen.
sunyakram said:
If you bought it from shop so don't worry about unlocked.unlocking doesn't effect screen.
Click to expand...
Click to collapse
Maybe, but he wrote on his warantee card that changing firmware void the warantee. So if i send him the phone back, i don't think he will want to replace screen with new one(which is quite expenisve) when he will see europe open firmware(i had brand before) with bootloader unlocked... i will just lost money sending him phone.
About yellow tints, i heard that iphones had similar problem, it was caused by glue between screen and digitizer or somewhere else, and tints disappeared after few days of using, but i can't tell if my LG will be the same.
use kdz updater and that's it. flash the original firmware the phone came with.it takes 5 minutes.
playis but
Avantu said:
The thing is i can't go download mode cause i already have unlocked bootloader and it gets me to fastboot mode. I unlocked it with Freegee but the backup is gone. Is there any possibility to lock bootloader? The phone is fully working, only thing is yellow tints on screen and i wanted to get it back on warranty.
Click to expand...
Click to collapse
Very strange! After using freege for unlocking bootloader and flashing CWM Recovery, I got a Kernel error. I tried to flash KDZ in download mode, but after start flashing process my phone reboot in fastboot. Are you in the same situation?
If u can get into recovery mode, you can flash any working ROM and then try the old version of freegee to avoid kernel errors. The update version from playstore gives this kernel error, since it flashes the bootloader of nexus4. But I think, the playstore version should be fixed by now... better to check it... search for the old version of freegee posted by davevinci...
Lol guys i'm very stupid... you can go into download mode by holding volume + and - and starting the phone. Then you can reflash it with stock firmware in LG Support Tool under emergency options or something like that(i'm not using english version so i don't know how it sounds in english) or with KDZ Updater. Ofc my phone is fully working, all i want is to get back to stock settings.
You already had the answer...use the damn kdz updater to flash stock firmware,then perform a hard reset. end of story. why the drama??why do you guys don't read the whole story?why don't you learn how to revert the changes you make BEFORE starting doing them?

LG G4 help needed!

I have the lg g4 h815 international model. It is rooted and has the boot loader unlocked, I manually upgraded to android 6.0 and then a few weeks or months after I was just on a normal day. So I turned my phone off, then when I needed to turn it back on it failed to start up only showing the lg logo with the boot loader unlocked sign in the top left. I tried all that I knew how to. I went into TWRP recovery and wiped all the data from it. I tried to boot up but it would not and it said that I have no OS installed, however I was sure I did. So }I tried the kdz method of restoring my phone but the lg flash tool 2014 seemed to not respond instantly.
Next I tried downloading the stock files and stock ROM and tried to flash them, but when I attempted to flash them using TWRP it froze and went back to the LG logo screen with the boot loader sign in the top left and it wont let me do anything. I can still go into download mode and recovery though. I have tried every method I know of and I am really stuck. If someone knows how to fix it then please reply, thank you.
If anyone knows how to fix it then please reply, thank you.
When u wiped u prob wiped all download a custom rom and put it on sd card the in twrp install it should be good to go
---------- Post added at 01:04 PM ---------- Previous post was at 01:03 PM ----------
uxkghost said:
If anyone knows how to fix it then please reply, thank you.
Click to expand...
Click to collapse
Try this
TheMadScientist420 said:
When u wiped u prob wiped all download a custom rom and put it on sd card the in twrp install it should be good to go
---------- Post added at 01:04 PM ---------- Previous post was at 01:03 PM ----------
Try this
Click to expand...
Click to collapse
Thank you for responding
I tried this but when I attempt this, TWRP freezes and it takes me back to the LG logo with the boot loader unlocked sign. Because it keeps freezing I cannot restore a backup or download a custom ROM and I am stuck on what to do.
EDIT: Also when trying to use the kdz method the lg flash tool 2014 just fails and force closes.
By chance u aint got the 505 serial number device do u there was a sorta recal on a few devicez if im not mistaken and im actually new to this device but i had g3 and it was a common problem on g3 for bat to go bad try dl rom and installing it while plugged in to power source other than that im not fortunate enough to have bl unlock and twrp or i might be able to give some more assistance
TheMadScientist420 said:
By chance u aint got the 505 serial number device do u there was a sorta recal on a few devicez if im not mistaken and im actually new to this device but i had g3 and it was a common problem on g3 for bat to go bad try dl rom and installing it while plugged in to power source other than that im not fortunate enough to have bl unlock and twrp or i might be able to give some more assistance
Click to expand...
Click to collapse
I have the 505 serial number, would it be helpful for me to tell you it?
It might still be waranties by lg there was a bootloop issue with those serial numz if im not mistaken lg done a recall. Id search on it
http://forum.xda-developers.com/sprint-g4/general/lg-sprint-admit-hardware-issue-t3215396
TheMadScientist420 said:
It might still be waranties by lg there was a bootloop issue with those serial numz if im not mistaken lg done a recall. Id search on it
http://forum.xda-developers.com/sprint-g4/general/lg-sprint-admit-hardware-issue-t3215396
Click to expand...
Click to collapse
But if I have unlocked the boot loader and rooted it will it void the warranty?
Ule have to look its a noted hardware failure so maybe not
TheMadScientist420 said:
Ule have to look its a noted hardware failure so maybe not
Click to expand...
Click to collapse
Thank you for all your help. But now I am stuck with a broken phone, no money to buy new one and I do not know what to do. But thank you for all the help you gave me.
uxkghost said:
Thank you for all your help. But now I am stuck with a broken phone, no money to buy new one and I do not know what to do. But thank you for all the help you gave me.
Click to expand...
Click to collapse
Now like i said im new to this device there still mey be hope this is just what ive come across so far plus helps keep ure thread to the top so maybe someone with more knowledge may come along and answer better
---------- Post added at 06:06 PM ---------- Previous post was at 06:05 PM ----------
It could be corupted somewhere which can easliy happen to. Im just not yet familiar with all the issues like i was on g2 and g3
If anyone knows how to fix it then please reply.
uxkghost said:
If anyone knows how to fix it then please reply.
Click to expand...
Click to collapse
You can try method which mentioned here:
http://forum.xda-developers.com/g4/help/lg-g4-stuck-bootloop-t3268734/page25
Read two last pages.

Super hardbricked lg g4 please help

Hi guys so recently my friend's verizon lg g4 got stuck in bootloop and he tried to fix it using this method
http://rootmygalaxy.net/how-to-resto...-bootloop-fix/
But he didn't have no unlocked bootloader and no custom recovery and he simply tried to flash the image. Now his phone doesn't even turn on and doesnt even shows the lg logo.
If i connect the charger it doesnt even charges up the battery.
Any help guys because you guys are my last chance.
assasin196 said:
Hi guys so recently my friend's verizon lg g4 got stuck in bootloop and he tried to fix it using this method
http://rootmygalaxy.net/how-to-resto...-bootloop-fix/
But he didn't have no unlocked bootloader and no custom recovery and he simply tried to flash the image. Now his phone doesn't even turn on and doesnt even shows the lg logo.
If i connect the charger it doesnt even charges up the battery.
Any help guys because you guys are my last chance.
Click to expand...
Click to collapse
g4 are prone to get bootloop problem from hardware take it to repair to your carrier or LG..
Tried flashing the wrong image and it doesn't turn on.
assasin196 said:
Tried flashing the wrong image and it doesn't turn on.
Click to expand...
Click to collapse
Jtag is the only fix as of now octoplus box with jtag. But it does sound like the ilapo bootloop issue i didnt read the whole post like i preach to people. There may be no hope like raptor said call lg
---------- Post added at 07:58 AM ---------- Previous post was at 07:54 AM ----------
Need to know what his serial num starts with
TheMadScientist420 said:
Jtag is the only fix as of now octoplus box with jtag. But it does sound like the ilapo bootloop issue i didnt read the whole post like i preach to people. There may be no hope like raptor said call lg
---------- Post added at 07:58 AM ---------- Previous post was at 07:54 AM ----------
Need to know what his serial num starts with
Click to expand...
Click to collapse
Any guide on how to do that?
assasin196 said:
Any guide on how to do that?
Click to expand...
Click to collapse
First u gotta buy the box. Ive never used it so i dont know exactly but u can look it up on octoplusbox with jtag. The question is is the phone worth the price of the box
TheMadScientist420 said:
First u gotta buy the box. Ive never used it so i dont know exactly but u can look it up on octoplusbox with jtag. The question is is the phone worth the price of the box
Click to expand...
Click to collapse
it is if he has money and then he can learn and start doing repairs.. for bricked phones..

LG G7 thinq full brick, help please

Hello, I hope to receive some help, I tell you, I was updating my cell phone when the electricity went out in my house and my phone ended up shutting down, and when I connect it to the charger there is only a red LED flashing as seen in the video:
https://drive.google.com/file/d/1YX1FbofTtJtmXMYGc5GJERavasiIYrRH/view?usp=sharing
also I can not enter in fastboot, download, PC not recognize it, just the red light.
I do not know what to do
Should be under waranty.. Return it to LG service.
If the device is under warranty, please send it for warranty, if you do not have a warranty from LG, you can contact me, will help you save the device.
dan117chat said:
also I can not enter in fastboot, download, PC not recognize it, just the red light.
I do not know what to do
Click to expand...
Click to collapse
Try using a USB Type C cable
PjLyTam said:
If the device is under warranty, please send it for warranty, if you do not have a warranty from LG, you can contact me, will help you save the device.
Click to expand...
Click to collapse
Hi, my phone switched off( qualcomm hs-usb qdloader 9008) only, after installing the Korean firmware, G710NO20c_00_OPEN_KR_OP_0107.kdz my model is LG G7 710 TM, Tmobile. can you help me?
kacak11 said:
Hi, my phone switched off( qualcomm hs-usb qdloader 9008) only, after installing the Korean firmware, G710NO20c_00_OPEN_KR_OP_0107.kdz my model is LG G7 710 TM, Tmobile. can you help me?
Click to expand...
Click to collapse
You should have done a little more reading about your device. See this thread. https://forum.xda-developers.com/lg...how-to-install-pie-stock-treble-aosp-t3914079
netookska05 said:
You should have done a little more reading about your device. See this thread. https://forum.xda-developers.com/lg...how-to-install-pie-stock-treble-aosp-t3914079
Click to expand...
Click to collapse
This is then, I was the one who announced it. Maybe you should read it carefully, sorry.
---------- Post added at 06:36 PM ---------- Previous post was at 06:29 PM ----------
netookska05 said:
You should have done a little more reading about your device. See this thread. https://forum.xda-developers.com/lg...how-to-install-pie-stock-treble-aosp-t3914079
Click to expand...
Click to collapse
#125 post.This is then, I was the one who announced it. Maybe you should read it carefully, sorry.
kacak11 said:
This is then, I was the one who announced it. Maybe you should read it carefully, sorry.
---------- Post added at 06:36 PM ---------- Previous post was at 06:29 PM ----------
#125 post.This is then, I was the one who announced it. Maybe you should read it carefully, sorry.
Click to expand...
Click to collapse
My bad I only responded to this thread since your post was recent. Looks like you may need a replacement unless you know how to extract kdz and create a firehose file and using qfil. Your SOL. Not sure if this would work so take a look at this if your computer savy give it a try. https://www.droidsavvy.com/unbrick-qualcomm-mobiles/
netookska05 said:
My bad I only responded to this thread since your post was recent. Looks like you may need a replacement unless you know how to extract kdz and create a firehose file and using qfil. Your SOL. Not sure if this would work so take a look at this if your computer savy give it a try. https://www.droidsavvy.com/unbrick-qualcomm-mobiles/
Click to expand...
Click to collapse
Thanks for your interest.
ok
kacak11 said:
Hi, my phone switched off( qualcomm hs-usb qdloader 9008) only, after installing the Korean firmware, G710NO20c_00_OPEN_KR_OP_0107.kdz my model is LG G7 710 TM, Tmobile. can you help me?
Click to expand...
Click to collapse
ok inbox me
PjLyTam said:
ok inbox me
Click to expand...
Click to collapse
how is it now?
I successfully debrick G7 G710EM for a friend on the xda forum, he printed my own inbox on facebook @kacak11
PjLyTam said:
Unbrick Done @kacak11
Click to expand...
Click to collapse
how?
same status here someone wanna write up a fix?
unbrick G7
randomblame said:
same status here someone wanna write up a fix?
Click to expand...
Click to collapse
Using pro or octoplus pro jtag medusa, you can unbrick G7
---------- Post added at 10:07 AM ---------- Previous post was at 10:06 AM ----------
PjLyTam said:
Using pro or octoplus pro jtag medusa, you can unbrick G7
---------- Post added at 10:07 AM ---------- Previous post was at 10:06 AM ----------
Click to expand...
Click to collapse
Octopus box can't talk with the T-Mobile model as it has different bootloader
hi
LameMonster82 said:
Octopus box can't talk with the T-Mobile model as it has different bootloader
Click to expand...
Click to collapse
Yes, for the T Mobile model it is required to intervene ufs hard drive hardware
Meh I'm sending it in hopefully they will replace it. For now I have a xiaomi mi9 on the way so I will at least get to have fun with a high end unlocked device
Lg G7 thinq Tmobile hard bricked
Hello Im new here and Im stuck in a bad situation. I have Tmobile LG G7 thinq and it got hard bricked .The only thing I see when plugged into computer is Qualcomm 9008 driver and the device is completely dead and blacked out, not even red led chraging light light up. please help me out thank you..

LM-G710ULM ver: V10b root

I have been searching the forms and am seeing multiple different answers to the Question, Can the LM-G710ULM ver: V10b be rooted? any final word on this? Thank you
ZKornecki said:
I have been searching the forms and am seeing multiple different answers to the Question, Can the LM-G710ULM ver: V10b be rooted? any final word on this? Thank you
Click to expand...
Click to collapse
As of today, the G710ULM bootloader cannot be unlocked.
I think its possible by remote unlocking.
https://forum.xda-developers.com/lg-v40/how-to/remote-unlocking-bootloader-models-t-t3946648/post79873169#post79873169
mr3p said:
As of today, the G710ULM bootloader cannot be unlocked.
Click to expand...
Click to collapse
Mr3p thanks for the quick response and this agrees with mostly everything I found on line. What's causing my confusion is I have a toggle in Settings/systems/developers options: enable OEM unlock. I can use adb to boot into fastboot without any trouble but the only patched image (patched_boot_10b.img) i have is for LM-710EM ver V10b. I want to make sure it is compatible with 710ulm. my full version number V10b-LAO-COM, Build# OPR1.170623.032. I would appreciate any input you have on this.
thanks
Zb
cheeze.keyk is correct that the G7ULM can be remote unlocked by loading a V35 engineering bootloader in place of your current bootloader. If you are comfortable having someone remotely access your phone via PC then it can be done, see link he referenced. My comments were regarding unlocking via normal LG unlocking process.
I'd have to look up that version number but doesn't match up with G7ULM. Can you do a screen shot where you are seeing it in your phone?
G710 ulm ?
Sure . You can .
At first, please update to 11b, i will show you. If u have telegram. Give me ur info.
mr3p said:
cheeze.keyk is correct that the G7ULM can be remote unlocked by loading a V35 engineering bootloader in place of your current bootloader. If you are comfortable having someone remotely access your phone via PC then it can be done, see link he referenced. My comments were regarding unlocking via normal LG unlocking process.
I'd have to look up that version number but doesn't match up with G7ULM. Can you do a screen shot where you are seeing it in your phone?
Click to expand...
Click to collapse
Hi this is a shared google photos album link https://photos.app.goo.gl/m6bFxHkUUj6bzZR76 with the info you requested. If there is anything else you need, just ask. thanks Zb
ZKornecki said:
Hi this is a shared google photos album link https://photos.app.goo.gl/m6bFxHkUUj6bzZR76 with the info you requested. If there is anything else you need, just ask. thanks Zb
Click to expand...
Click to collapse
Your G710ULM phone is loaded with old G710EM software.
---------- Post added at 04:34 PM ---------- Previous post was at 04:28 PM ----------
ValKyre said:
G710 ulm ?
Sure . You can .
At first, please update to 11b, i will show you. If u have telegram. Give me ur info.
Click to expand...
Click to collapse
11b? Current firmware for G710ULM is G710ULM10j
Is the unlock method you can't discuss here remote bootloader unlocking via v35 bootloader? If there is a way for us to do it ourselves I'm all ears.
mr3p said:
Your G710ULM phone is loaded with old G710EM software.
---------- Post added at 04:34 PM ---------- Previous post was at 04:28 PM ----------
11b? Current firmware for G710ULM is G710ULM10j
Is the unlock method you can't discuss here remote bootloader unlocking via v35 bootloader? If there is a way for us to do it ourselves I'm all ears.
Click to expand...
Click to collapse
.
Sorry . i miss.
It 11g . i can't discuss in here because i need more tester.
Im the first find way root for ulm11b. And then i ask from telegram group for what continue i need do.
And now V35 bootloader dont need anymore. Cause we already have g7ulm bootloader unlock file.
.
My phone is g7 ulm (check imei is sprint version). & now im on android pie 20bEM with root.
mr3p said:
Your G710ULM phone is loaded with old G710EM software.
Click to expand...
Click to collapse
Can I assume that following the procedure for rooting the 710EM will work on my phone?
ZKornecki said:
Can I assume that following the procedure for rooting the 710EM will work on my phone?
Click to expand...
Click to collapse
No it will not work because your phone is a G710ULM just loaded with a different model firmware. My best suggestion would be to restore ULM firmware back on the phone.
mr3p said:
Your G710ULM phone is loaded with old G710EM software.
---------- Post added at 04:34 PM ---------- Previous post was at 04:28 PM ----------
11b? Current firmware for G710ULM is G710ULM10j
Is the unlock method you can't discuss here remote bootloader unlocking via v35 bootloader? If there is a way for us to do it ourselves I'm all ears.
Click to expand...
Click to collapse
mr3p said:
No it will not work because your phone is a G710ULM just loaded with a different model firmware. My best suggestion would be to restore ULM firmware back on the phone.
Click to expand...
Click to collapse
How would I do that, I bought the phone less than a week ago and this is how it came. The security firmware is from May 2018 and LG bridge says it's up to date. Thanks for your help. Zb
ZKornecki said:
How would I do that, I bought the phone less than a week ago and this is how it came. The security firmware is from May 2018 and LG bridge says it's up to date. Thanks for your help. Zb
Click to expand...
Click to collapse
https://forum.xda-developers.com/lg-g7-thinq/how-to/cross-flash-oreo-pie-firmwares-lg-g7-g7-t3915303
You can use LGUP windows app if you are comfortable recovering from failure if it soft bricks otherwise I would advise using command line to flash ULM firmware exactly as described.
---------- Post added at 09:30 PM ---------- Previous post was at 09:07 PM ----------
ValKyre said:
G710 ulm ?
Sure . You can .
At first, please update to 11b, i will show you. If u have telegram. Give me ur info.
Click to expand...
Click to collapse
Please check PM
mr3p said:
https://forum.xda-developers.com/lg-g7-thinq/how-to/cross-flash-oreo-pie-firmwares-lg-g7-g7-t3915303
You can use LGUP windows app if you are comfortable recovering from failure if it soft bricks otherwise I would advise using command line to flash ULM firmware exactly as described.
---------- Post added at 09:30 PM ---------- Previous post was at 09:07 PM ----------
Please check PM
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It seems this was a unlocked or flashed US sprint phone if a previous life. not sure if it has a stock rom I can flash it with, LGUP seems fairly straight forward but I'm not sure what to flash it with. My IMEI says this model is an LGG710PM. again any suggestions from you would be appreciated. 
 @ValKyre thank-you for the offer but i'm sorry but I'm not willing to grant remote access.
ZKornecki said:
It seems this was a unlocked or flashed US sprint phone if a previous life. not sure if it has a stock rom I can flash it with, LGUP seems fairly straight forward but I'm not sure what to flash it with. My IMEI says this model is an LGG710PM. again any suggestions from you would be appreciated.
@ValKyre thank-you for the offer but i'm sorry but I'm not willing to grant remote access.
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Unless I missed something, that's the first you've mentioned that your phone is Sprint model. It may be out there somewhere or you may have better luck searching however I looked for Sprint .kdz a couple of weeks ago but couldn't find one. You haven't mentioned your wireless provider so it's hard to make a recommendation but if you can't locate Sprint model firmware, I would flash the phone with the latest G710ULM firmware as that's the carrier unlocked version and should have the greatest compatibility. I vaguely recall reading someone taking a phone like yours back to a Sprint store where they were able to flash the phone back to Sprint firmware so you might consider trying that also.
mr3p said:
Unless I missed something, that's the first you've mentioned that your phone is Sprint model. It may be out there somewhere or you may have better luck searching however I looked for Sprint .kdz a couple of weeks ago but couldn't find one. You haven't mentioned your wireless provider so it's hard to make a recommendation but if you can't locate Sprint model firmware, I would flash the phone with the latest G710ULM firmware as that's the carrier unlocked version and should have the greatest compatibility. I vaguely recall reading someone taking a phone like yours back to a Sprint store where they were able to flash the phone back to Sprint firmware so you might consider trying that also.
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@mr3p you're correct I just learned it was sprint model when I went to lg's site to download the firmware to revert it back as you suggested with lgup. It states that sprint, and all the major USA carrier's, can't be flashed. I Will give the 710ULM firm ware a try. I'll let you know how that goes. BTW thank you again for your help, Zb
ZKornecki said:
@mr3p you're correct I just learned it was sprint model when I went to lg's site to download the firmware to revert it back as you suggested with lgup. It states that sprint, and all the major USA carrier's, can't be flashed. I Will give the 710ULM firm ware a try. I'll let you know how that goes. BTW thank you again for your help, Zb
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@MrP3 thank you for your input, after soft bricking the phone I found the correct DLL for LGUP and was able to upgrade to ver lg710ulm2g. this version still comes with the bootloader unlock option in the developer menu> i'll continue to research/play with it to see if root is possible.
ValKyre said:
.
Sorry . i miss.
It 11g . i can't discuss in here because i need more tester.
Im the first find way root for ulm11b. And then i ask from telegram group for what continue i need do.
And now V35 bootloader dont need anymore. Cause we already have g7ulm bootloader unlock file.
.
My phone is g7 ulm (check imei is sprint version). & now im on android pie 20bEM with root.
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I am confused. If your phone is Sprint IMEI do you mean that it was a Sprint G7 loaded with ULM software? If your phone is Sprint model are you saying that ULM firmware is the only requirement to achieve root?
---------- Post added at 04:06 PM ---------- Previous post was at 04:02 PM ----------
ValKyre said:
.
Sorry . i miss.
It 11g . i can't discuss in here because i need more tester.
Im the first find way root for ulm11b. And then i ask from telegram group for what continue i need do.
And now V35 bootloader dont need anymore. Cause we already have g7ulm bootloader unlock file.
.
My phone is g7 ulm (check imei is sprint version). & now im on android pie 20bEM with root.
Click to expand...
Click to collapse
ZKornecki said:
@MrP3 thank you for your input, after soft bricking the phone I found the correct DLL for LGUP and was able to upgrade to ver lg710ulm2g. this version still comes with the bootloader unlock option in the developer menu> i'll continue to research/play with it to see if root is possible.
Click to expand...
Click to collapse
lg710ulm2g? Did you see ULM firmware versions here?
mr3p said:
I am confused. If your phone is Sprint IMEI do you mean that it was a Sprint G7 loaded with ULM software? If your phone is Sprint model are you saying that ULM firmware is the only requirement to achieve root?
---------- Post added at 04:06 PM ---------- Previous post was at 04:02 PM ----------
lg710ulm2g? Did you see ULM firmware versions here?
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I had the J version 9G710ULM10j_00_NAO_US_OP_0219.kdz) but that is what bricked me, the only update that took was [GFI]G710ULM10g_00_NAO_US_OP_0913. I am making the assumption that the same 'LGUP Common DLL' should work regardless kdz file I use. I just can't seem to find a newer firmware file that doesn't stop after 11%.
ZKornecki said:
I had the J version 9G710ULM10j_00_NAO_US_OP_0219.kdz) but that is what bricked me, the only update that took was [GFI]G710ULM10g_00_NAO_US_OP_0913. I am making the assumption that the same 'LGUP Common DLL' should work regardless kdz file I use. I just can't seem to find a newer firmware file that doesn't stop after 11%.
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Did the failed firmware load occur with the windows app or command line as suggested?

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