Develop Bugs

HTC one M9 - s-on, cannot flash, mount issues, soft brick with odd behaviour

Hi Guys,
I have an interesting one here, which I have been battling for a couple of days!
My nephew some time ago decided to put some custom ROM’s on his M9. Recently he had some odd happenings relating to encryption (something about asking for passwords), he tried to recover it and bricked it slightly!
Twrp 3.0.2-0 is on the device, but I cannot flash anything to the recovery, even 3.0.1-0. I cannot lock/relock the bootloader and when I try to flash the Unlock_code.bin it hands in download mode and does not give me onscreen instructions. Twrp tells me it cannot mount any partitions with a crypto footer missing message. I have tired reformatting some partitions (cache and data) as well as writing zero’s to the start of the partition and they still cannot mount with an invalid argument message. It also boots straight to the bootloader (with a flash of the HTC logo screen) and I have dd’ed the boot partition off the device and it’s all zeros (not sure if some kind of protection is stopping this).
Together with this these issues, I need to hold volume up and volume down to get to the bootloader (without it flashing the htc logo), but documentation I have read says down and power. When I hold down the volume up, it boots to a white screen with HTC logo. When I hold down the volume down it boot loops the black HTC logo.
Download mode is version 3.35.401.12 and CID HTC__001.
Any help would be appreciated,
Thanks,

FlangeMonkey said:
Hi Guys,
I have an interesting one here, which I have been battling for a couple of days!
My nephew some time ago decided to put some custom ROM’s on his M9. Recently he had some odd happenings relating to encryption (something about asking for passwords), he tried to recover it and bricked it slightly!
Twrp 3.0.2-0 is on the device, but I cannot flash anything to the recovery, even 3.0.1-0. I cannot lock/relock the bootloader and when I try to flash the Unlock_code.bin it hands in download mode and does not give me onscreen instructions. Twrp tells me it cannot mount any partitions with a crypto footer missing message. I have tired reformatting some partitions (cache and data) as well as writing zero’s to the start of the partition and they still cannot mount with an invalid argument message. It also boots straight to the bootloader (with a flash of the HTC logo screen) and I have dd’ed the boot partition off the device and it’s all zeros (not sure if some kind of protection is stopping this).
Together with this these issues, I need to hold volume up and volume down to get to the bootloader (without it flashing the htc logo), but documentation I have read says down and power. When I hold down the volume up, it boots to a white screen with HTC logo. When I hold down the volume down it boot loops the black HTC logo.
Download mode is version 3.35.401.12 and CID HTC__001.
Any help would be appreciated,
Thanks,
Click to expand...
Click to collapse
Oofta. If there ever was a candidate for restoring to stock via RUU, this would be it. From the OS version you list, your SKU is 401. Head to the readme thread and follow the instructions there.

computerslayer said:
Oofta. If there ever was a candidate for restoring to stock via RUU, this would be it. From the OS version you list, your SKU is 401. Head to the readme thread and follow the instructions there.
Click to expand...
Click to collapse
Thank you for the reply, I have an RUU zip that doesn't flag any errors via SD card (not the same story via fastboot, as I get RU security errors). However when it reboots, it goes to the bootloader and not the expected rebootRUU. If I execute 'fastboot oem rebootRUU', it goes into a bootloop. I did some checking and although I could be wrong, it appears to need the boot strap to do RUU, which could be hosed.

FlangeMonkey said:
Thank you for the reply, I have an RUU zip that doesn't flag any errors via SD card (not the same story via fastboot, as I get RU security errors). However when it reboots, it goes to the bootloader and not the expected rebootRUU. If I execute 'fastboot oem rebootRUU', it goes into a bootloop. I did some checking and although I could be wrong, it appears to need the boot strap to do RUU, which could be hosed.
Click to expand...
Click to collapse
Have you tried the backup files in flippy's thread?
Beamed in by telepathy.

shivadow said:
Have you tried the backup files in flippy's thread?
Beamed in by telepathy.
Click to expand...
Click to collapse
Can you please point me to the thread your referring to?
edit: I think I have found what your refering to, I'm just looking at this (Stock_Backup_3.35.401.12.zip), I'll check it out and see if I can do anything with it.

So I tired the flippy "TWRP Backup Section II" and after the restore and selecting boot to system, it boots to the bootloader and it appears retain the original recovery, so it isn't restoring anything by the looks of it. I've also just found out that this phone is a M9u, if that makes any difference and the RUU that doesn't flag any errors is signed_2_4.

FlangeMonkey said:
So I tired the flippy "TWRP Backup Section II" and after the restore and selecting boot to system, it boots to the bootloader and it appears retain the original recovery, so it isn't restoring anything by the looks of it. I've also just found out that this phone is a M9u, if that makes any difference and the RUU that doesn't flag any errors is signed_2_4.
Click to expand...
Click to collapse
It makes a difference all right. Let's back up a step and get all of your phone's information straight. What is it's model and OS version? You can find out by running the command "fastboot getvar all" after installing the HTC adb drivers (via HTC Sync Manager) with your phone plugged into your computer.

Under fastboot:
(bootloader) version:0.5
(bootloader) variant:MTP eMMC
(bootloader) secure:yes
(bootloader) version-baseband:
(bootloader) version-bootloader:
(bootloader) max-download-size: 0x20000000
(bootloader) partition-type:cache:ext4
(bootloader) partition-size:cache: 0x14000000
(bootloader) partition-type:userdata:ext4
(bootloader) partition-size:userdata: 0x5e0000000
(bootloader) partition-type:system:ext4
(bootloader) partition-size:system: 0x118000000
(bootloader) serialno:*redacted*
Under Download Mode:
(bootloader) kernel: lk
(bootloader) product: htc_himauhl
(bootloader) version: 1.0
(bootloader) imei: *redacted*
(bootloader) version-main: 3.35.401.12
(bootloader) boot-mode: download
(bootloader) version-baseband: 01.01_U11440792_97.00.51203G_F
(bootloader) version-bootloader: 1.0.0.0000
(bootloader) mid: 0PJA10000
(bootloader) cid: HTC__001
On the back of the phone it reads: 0PJA100... FCC... M9u

FlangeMonkey said:
(bootloader) product: htc_himauhl
(bootloader) version-main: 3.35.401.12
(bootloader) mid: 0PJA10000
(bootloader) cid: HTC__001
Click to expand...
Click to collapse
These are the pieces that I find most helpful. From everything provided, I can't see why the M9u shouldn't be able to accept the RUU under normal circumstances.
I notice that in the instructions for the SD card method there is this note in step 6:
"Depending on your current firmware version it may reboot to Android or the Bootloader instead of rebooting to Download Mode. If this happens you just need to manually boot it to Download Mode."
Have you given that a shot? That may solve the problem.

computerslayer said:
These are the pieces that I find most helpful. From everything provided, I can't see why the M9u shouldn't be able to accept the RUU under normal circumstances.
I notice that in the instructions for the SD card method there is this note in step 6:
"Depending on your current firmware version it may reboot to Android or the Bootloader instead of rebooting to Download Mode. If this happens you just need to manually boot it to Download Mode."
Have you given that a shot? That may solve the problem.
Click to expand...
Click to collapse
Yea I did try that as well as a slew of different modes and options, which none of seem to work. I just performed it again for good messure and it bootloops on rebootRUU. I've also found an old backup from the phone itself that was performed back in October with twrp and that has no effect.
I have performed backups using TWRP after restores and examined the images but they are all zeroed! Additionally I do recall seeing write speeds in DD at the 50mb mark, which is way to fast in my opinion and using twrp restore is quick.
It’s very much like nothing is being written, but I have no idea why or if it’s possible to fix.
Could it be possible that something is physically broken, which is preventing writes?

FlangeMonkey said:
Yea I did try that as well as a slew of different modes and options, which none of seem to work. I just performed it again for good messure and it bootloops on rebootRUU. I've also found an old backup from the phone itself that was performed back in October with twrp and that has no effect.
I have performed backups using TWRP after restores and examined the images but they are all zeroed! Additionally I do recall seeing write speeds in DD at the 50mb mark, which is way to fast in my opinion and using twrp restore is quick.
It’s very much like nothing is being written, but I have no idea why or if it’s possible to fix.
Could it be possible that something is physically broken, which is preventing writes?
Click to expand...
Click to collapse
Bummer - it would have been nice if it had been a simple fix there.
It's entirely possible that something is physically broken, but that would probably involve some sort of corrupt memory chip or something. I don't know how you would confirm that though, at least without a professional tearing the phone apart.
From posts I've read elsewhere, it may be possible to flash individual partitions, but that's beyond me. Apart from exploring that option, I'm afraid I'm at a loss.

computerslayer said:
Bummer - it would have been nice if it had been a simple fix there.
It's entirely possible that something is physically broken, but that would probably involve some sort of corrupt memory chip or something. I don't know how you would confirm that though, at least without a professional tearing the phone apart.
From posts I've read elsewhere, it may be possible to flash individual partitions, but that's beyond me. Apart from exploring that option, I'm afraid I'm at a loss.
Click to expand...
Click to collapse
I appreciate your efforts. I have tried flashing partitions via DD and fastboot, but its the same result. Unless anyone can tell me another means to try?
On another note, is it possible to s-OFF in this state (paid or otherwise)?

FlangeMonkey said:
I appreciate your efforts. I have tried flashing partitions via DD and fastboot, but its the same result. Unless anyone can tell me another means to try?
On another note, is it possible to s-OFF in this state (paid or otherwise)?
Click to expand...
Click to collapse
Maybe with a Java Clip. The common method (Sunshine) requires a working ROM

Bootloop + can't enter Download or Recovery mode

Hey,
my problem is that, after a reboot, my phone went into a bootloop.
I tried to enter the Recovery or the Download mode but it does not working.
After an automatic restart there is the bootloop again.
I can enter the Bootloader.
Official Software status
Unlocked
S-OFF
an interesting thing is that when i try to read my cid or mid with
fastboot getvar cid/mid
there is nothing to read out. It's empty.
Code:
c:\android>fastboot getvar cid
cid:
finished. total time: 0.036s
c:\android>fastboot getvar mid
mid:
finished. total time: 0.003s

domme0852 said:
Hey,
my problem is that, after a reboot, my phone went into a bootloop.
I tried to enter the Recovery or the Download mode but it does not working.
After an automatic restart there is the bootloop again.
I can enter the Bootloader.
Official Software status
Unlocked
S-OFF
an interesting thing is that when i try to read my cid or mid with
fastboot getvar cid/mid
there is nothing to read out. It's empty.
Click to expand...
Click to collapse
What is the output with fastboot getvar all?

Code:
(bootloader) version:0.5
(bootloader) ramdump-mode:false
(bootloader) variant:Surf eMMC
(bootloader) secure:yes
(bootloader) version-baseband:
(bootloader) version-bootloader:
(bootloader) max-download-size: 0x20000000
(bootloader) partition-type:cache:ext4
(bootloader) partition-size:cache: 0xe000000
(bootloader) partition-type:userdata:ext4
(bootloader) partition-size:userdata: 0x61b000000
(bootloader) partition-type:system:ext4
(bootloader) partition-size:system: 0xef000000
(bootloader) serialno:xxxxxxxxxxxx
all:
finished. total time: 0.380s

Since you have access to the bootloader did you try entering recovery from the bootloader itself?...or try using: fastboot reboot recovery, or adb reboot recovery?

I basically have the same problem as you... except my phone is still bootloader locked and s-on. Have you tried putting a 2PS6IMG.zip file (ruu) on the root of a FAT32 formatted microSD card and see if you can access download mode that way?

chrisz5z said:
Since you have access to the bootloader did you try entering recovery from the bootloader itself?...or try using: fastboot reboot recovery, or adb reboot recovery?
Click to expand...
Click to collapse
I tried both. Via bootloader and fastboot command but nothing worked.
adb reboot recovery also doesn't work. There is no devices in adb mode.
Code:
c:\android>adb devices
List of devices attached
c:\android>
mang0 said:
I basically have the same problem as you... except my phone is still bootloader locked and s-on. Have you tried putting a 2PS6IMG.zip file (ruu) on the root of a FAT32 formatted microSD card and see if you can access download mode that way?
Click to expand...
Click to collapse
The download mode is, as I see it, completely bricked. There is no way to enter it.
Without an SDcard it should at least boot into it. But the device is going back to the bootloop.
To answer your question... no I don't try it

domme0852 said:
I tried both. Via bootloader and fastboot command but nothing worked.
adb reboot recovery also doesn't work. There is no devices in adb mode.
Code:
c:\android>adb devices
List of devices attached
c:\android>
The download mode is, as I see it, completely bricked. There is no way to enter it.
Without an SDcard it should at least boot into it. But the device is going back to the bootloop.
To answer your question... no I don't try it
Click to expand...
Click to collapse
You wouldn't be able to see much information via fastboot getvar all unless you were in download mode, so it's not really that strange.
Sometimes you can "trick" (I don't know if that's the correct word) the system into entering download mode from the above method.
At least, from this post and this post, that is what I gathered.

mang0 said:
Sometimes you can "trick" (I don't know if that's the correct word) the system into entering download mode from the above method.
At least, from this post and this post, that is what I gathered.
Click to expand...
Click to collapse
I tried the Method but the Phone still don't want to boot into download mode. It starts the bootloop like before.
I also tried to do an Update via the RUU.exe but this doesn't work too. The program stops with the error low battery although the phone was the whole night on the charger in bootloader. (Don't know if it does not charge right in this state)

Help I have the same problem

Its a simple fix. Take your phone back to carrier or HTC

Stuck in boot loop and can't enter Download or Recovery mode, only bootloader

So this Saturday I was using my phone with low battery (it was plugged in), the buttons stopped responding so I restarted it and it has not booted since, I have tried the suggestions laid out in this thread - https://forum.xda-developers.com/htc-10/help/enter-download-mode-t3406529/page3 to no avail.
My phone is S-OFF and unlocked, I have tried flashing an RUU but it says the battery is too low and the phone will not charge, or at least it won't recognise it's charging even when left plugged in for hours.
I have tried flashing each partition individually from one of the firmware .zips on here with the same version it was on, apart from aboot as the thread said to not flash that.
And I have also tried flashing the RUU .zip from a freshly formatted FAT32 SD card but my download mode just shows the silver HTC logo for a while and then reboots into the boot loop. The only mode my phone will stay in is the bootloader, recovery doesn't work either and I have tried flashing TWRP as well as the stock one via fastboot to no avail.
My phone is under warranty so I don't want to disassemble it and it is S-OFF so I don't know if they will claim it's caused by this, although I was going to send it in for a repair as it has a bright spot on the screen anyway but it seems to have killed itself before I had a chance
I do not want to lose the contents of the internal storage either. So I have been searching online for a solution but nothing has worked so far.
I see that a lot of these posts relate to S-ON phones so I was wondering if this could be the reason it didn't work. But I don't want to S-ON my phone as there will be no way back without being able to boot into Android to run Sunshine.
Any help would be greatly appreciated as I'm really stuck.
Thanks.
Edit: GetVar commands get the following output (if this helps):
C:\Android\com>fastboot getvar cid
cid:
finished. total time: 0.010s
C:\Android\com>fastboot getvar mid
mid:
finished. total time: 0.036s
C:\Android\com>fastboot getvar all
(bootloader) version:0.5
(bootloader) ramdump-mode:false
(bootloader) variant:Surf eMMC
(bootloader) secure:yes
(bootloader) version-baseband:
(bootloader) version-bootloader:
(bootloader) max-download-size: 0x20000000
(bootloader) partition-type:cache:ext4
(bootloader) partition-size:cache: 0xe000000
(bootloader) partition-type:userdata:ext4
(bootloader) partition-size:userdata: 0x61e000000
(bootloader) partition-type:system:ext4
(bootloader) partition-size:system: 0xef000000
(bootloader) serialno:FA6xxxxxxxxx
all:
finished. total time: 0.387s

What about downloading the data partition in this state? Can it be done?

Man, this happened to me a month or 2 ago. Seems a lot of people are having similar issues. Haven't found a solution yet. Hopefully soon. Tired of using my old M8

Help, I'm in the same situation since yesterday, I think it's time to change the motherboard

I have the same exact issue. Anyone find a fix?

New motherboard, if it's unlocked and s-off wipe aboot (bricks the phone) and chance a warranty repair. I did, but apparently I had water damage which is bull**** but had it replaced by insurance instead in the end. I've never sent back a phone with an unlock showing so I don't know if they'd warrant it if they see it, but you have nothing to lose as if you moan enough they'll just send it back for free anyway as at least in the UK they can't keep it without consent...

Thanks alot for your response. I was hoping there was an easy fix, oh well (i also have s off and unlocked)... I think im done with HTC. It happened for no reason in my case. Is there a way to extract my files some way given its current condition?

I wasn't able to but maybe someone smarter may know a way. You should be able to get it warranted if you do as I said above as you have nothing to lose at this point

gr8icu said:
I have the same exact issue. Anyone find a fix?
Click to expand...
Click to collapse
Well i was in that bootloop, so i did this to access the htc download mode, plug your cable in pc, then power off phone, plug in the cable then keep presing volume down, he's gonna restart alot, just keep press the volume down till it boot in download mode.
hope you fix this

If that worked it's not the same issue as when the phone ends up in this state you cannot access download mode anymore. It seems to be a firmware/hardware issue specific to the 10.
Like the SD card corruption issue HTC never addressed, my U11 hasn't had a single SD card issue but on my 10 every few months I had to format it.
I'm really disappointed in HTC, I would've bought the U12 but the button issues majorly put me off.
Good luck to anyone with this issue though, I wish mine could've been saved as I lost some data.

same issue with my u ultra.
i also got it s.on bootloader unlocked. cant get to twrp .what should i do now i was on ressrction remix os

Supun_rupasingha said:
i also got it s.on bootloader unlocked. cant get to twrp .what should i do now i was on ressrction remix os
Click to expand...
Click to collapse
If you can ONLY access the bootloader a RUU.exe for your specific firmware could save you.
hopefully you know on what firmware your device is, not the resurrection rom numbers.
You can enter ruu mode from the bootloader and execute a ruu.exe ....... That would be an option

[Solved] Bootloop issue on Stock phone. Possible to fix without loss of data?

Hi Everyone
Newbie here so please be gentle. I have a HTC One M9 that has gone into a permanent bootloop for no apparent reason. It happened yesterday. Noticed that my phone was a bit sluggish so I decided to restart it but it didnt completely restart and went into the boot loop. The only significant change that I can think of was that I updated HTC Senses via the play store a few days ago and this was the first time I have restarted the phone after that update.
I have not modified the phone in any way and has the stock rom installed. I can access the bootloader and recovery mode. Here is a dump of fastboot getvar all command:
With the phone in Bootloader screen
C:\Temp\AndroidApp>fastboot getvar all
(bootloader) version:0.5
(bootloader) variant:MTP eMMC
(bootloader) secure:yes
(bootloader) version-baseband:
(bootloader) version-bootloader:
(bootloader) max-download-size: 0x20000000
(bootloader) partition-type:cache:ext4
(bootloader) partition-size:cache: 0x14000000
(bootloader) partition-type:userdata:ext4
(bootloader) partition-size:userdata: 0x5e0000000
(bootloader) partition-type:system:ext4
(bootloader) partition-size:system: 0x118000000
all:
finished. total time: 0.149s
With the phone in download mode:
C:\Temp\AndroidApp>fastboot getvar all
(bootloader) kernel: lk
(bootloader) product: htc_himauhl
(bootloader) version: 1.0
(bootloader) version-main: 3.35.401.12
(bootloader) boot-mode: download
(bootloader) version-baseband: 01.01_U11440792_97.00.51203G_F
(bootloader) version-bootloader: 1.0.0.0000
(bootloader) mid: 0PJA10000
(bootloader) cid: HTC__001
all:
finished. total time: 0.047s
I do not have developer mode or USB debug enabled (wish I had enabled these before this happend!! )
I have tried to install an OTA update via the the 'Apply Update from SD card' method (from recovery mode) and tried to use the OTA_HIMA_UHL_M60_SENSE70_MR_HTC_Europe_3.35.401.32-3.35.401.12_release_487250.zip but I get an error after the 'verifying current system...' message which says:
System partition has unexpected contents E:Error in /sideload/package.zip
(Status 7)
Installation aborted.
Considering that I have not modified the phone in anyway, not sure why I am getting this error message as I was hoping that applying the OTA might fix the bootloop issue. If I was able to update using the OTA, would that have solved my issue? Is there any way of overcoming the Status 7 error?
Considering that I dont have developer mode enabled and USB debug enabled, is there any posibility to accessing the system files and flashing the system partition with a stock image without having to wipe personal data or do I have no choice but to do a factory reset, loose all my data and hope for the best? Any advice and step by step guide would be appreciated. Even if I can access my personal data on the internal drive and copy it somewhere else, that would be a result!
Many thanks
Rob

There is a very strong chance the nand has failed and the phone is dead.
How big is the file you're flashing?. It should be at least 2Gb. If it is less than 2Gb then it's the ota.
If the file is 2Gb or more then rename it to 0PJAIMG.ZIP,
copy it to the "external" sdcard,
boot the phone into download mode and you should see "press vol up to flash" in yellow at the bottom of the screen.
Press vol up and it will flash. (make sure your phone is plugged into a charger).
When it is complete it will auto reboot. Do not turn the phone off even if it looks 'frozen'. The process should take 5-10 minutes.

shivadow said:
There is a very strong chance the nand has failed and the phone is dead.
How big is the file you're flashing?. It should be at least 2Gb. If it is less than 2Gb then it's the ota.
If the file is 2Gb or more then rename it to 0PJAIMG.ZIP,
copy it to the "external" sdcard,
boot the phone into download mode and you should see "press vol up to flash" in yellow at the bottom of the screen.
Press vol up and it will flash. (make sure your phone is plugged into a charger).
When it is complete it will auto reboot. Do not turn the phone off even if it looks 'frozen'. The process should take 5-10 minutes.
Click to expand...
Click to collapse
Thanks you very much!!!
Phone is alive again thanks to your instructions. I had given up after trying different things. I tried flashing the RUU via fastboot but kept getting an error 9 (something to do with security). Even the factory reset option from the recovery menu wasnt working (it formatted, unpackaged and then rebooted into the boot loop) hence I gave up hope and bought a Nokia 8 as a replacement (Still prefer the M9 but I'll give the Nokia some time). If you had responded towards the begining of the week, you could have saved me £300
Any ideas why the factory reset option did not work considering that I had not modified the phone in any way? (S-ON, bootloader locked, no custom ROMS or recovery mods)
Thanks again for your help. :good:

Unfortunately I don't have time to monitor the forum and answer immediately, even if it saves someone a few quid.
Under the consumer rights act (UK) you can return the phone within the 2 week grace period for a no quibble money back. You don't need a reason. After 2 weeks the device must be faulty.
The factory reset didn't work because android is inherently broken. There is no real valid explanation at this stage but the android developers know about it but do not know how to fix it.
In all circumstances where issues are encountered flashing stock the ruu via zip should be on the cards as it fixes many things on htc phones.

I've got a
22 RU_HEADER_ERROR
22 RU_HEADER_ERROR
FAIL22 RU_HEADER_ERROR
.... Help ?

shivadow said:
There is a very strong chance the nand has failed and the phone is dead.
How big is the file you're flashing?. It should be at least 2Gb. If it is less than 2Gb then it's the ota.
If the file is 2Gb or more then rename it to 0PJAIMG.ZIP,
copy it to the "external" sdcard,
boot the phone into download mode and you should see "press vol up to flash" in yellow at the bottom of the screen.
Press vol up and it will flash. (make sure your phone is plugged into a charger).
When it is complete it will auto reboot. Do not turn the phone off even if it looks 'frozen'. The process should take 5-10 minutes.
Click to expand...
Click to collapse
Thanks. Do you know any other way to do that without sd card?

HTC 10 - Bricked

So I'm trying to restore a HTC 10 of a friend of mine which is in a boot loop.
I can enter bootloader mode (white background with four options), but I cannot enter download mode.
Bootlocker is locked and S-ON, i also think USB debugging is still disabled.
I want to try to follow these steps: https://forum.xda-developers.com/showpost.php?p=72992391&postcount=26
However, ADB does not even seem to detect the device in bootloader mode even though Windows recognizes it as being a HTC device.
I'm at the stage of just throwing the device away, as I think it is bricked. Anyone has any ideas left?

PirateNL said:
So I'm trying to restore a HTC 10 of a friend of mine which is in a boot loop.
I can enter bootloader mode (white background with four options), but I cannot enter download mode.
Bootlocker is locked and S-ON, i also think USB debugging is still enabled.
I want to try to follow these steps: https://forum.xda-developers.com/showpost.php?p=72992391&postcount=26
However, ADB does not even seem to detect the device in bootloader mode even though Windows recognizes it as being a HTC device.
I'm at the stage of just throwing the device away, as I think it is bricked. Anyone has any ideas left?
Click to expand...
Click to collapse
im in the same situation ,i'm currently looking at data recovery option from gillware since apparently they literally go the extra mile physically to extract data. but im hoping there is options for me to unbrick it before deciding on that option

venom55521 said:
im in the same situation ,i'm currently looking at data recovery option from gillware since apparently they literally go the extra mile physically to extract data. but im hoping there is options for me to unbrick it before deciding on that option
Click to expand...
Click to collapse
Well at least the data on the device is not worth much to my friend. Let me know if you find were able to unbrick it

PirateNL said:
So I'm trying to restore a HTC 10 of a friend of mine which is in a boot loop.
I can enter bootloader mode (white background with four options), but I cannot enter download mode.
Bootlocker is locked and S-ON, i also think USB debugging is still disabled.
I want to try to follow these steps: https://forum.xda-developers.com/showpost.php?p=72992391&postcount=26
However, ADB does not even seem to detect the device in bootloader mode even though Windows recognizes it as being a HTC device.
I'm at the stage of just throwing the device away, as I think it is bricked. Anyone has any ideas left?
Click to expand...
Click to collapse
ADB won't detect it if USB debugging is turned off.
Can you boot to RUU mode? If so you could restore it perhaps that way. If you are booted to that you can run an RUU.exe
The command is:
fastboot oem rebootRUU

xunholyx said:
ADB won't detect it if USB debugging is turned off.
Can you boot to RUU mode? If so you could restore it perhaps that way. If you are booted to that you can run an RUU.exe
The command is:
fastboot oem rebootRUU
Click to expand...
Click to collapse
Thanks for your reply. I'm not sure on how I can execute that command without ADB/USB debugging being enabled? Any advice there?

PirateNL said:
Thanks for your reply. I'm not sure on how I can execute that command without ADB/USB debugging being enabled? Any advice there?
Click to expand...
Click to collapse
You don't have to have USB debugging on to use fastboot commands, only ADB commands. For many fastboot commands, you need an unlocked bootloader. For this one you don't. Or at least you didn't on the M8 before HTC introduced download mode. I'm pretty sure it will still work.

xunholyx said:
You don't have to have USB debugging on to use fastboot commands, only ADB commands. For many fastboot commands, you need an unlocked bootloader. For this one you don't. Or at least you didn't on the M8 before HTC introduced download mode. I'm pretty sure it will still work.
Click to expand...
Click to collapse
So I only had time to test this today. And you were right i was able to trigger this command:
fastboot oem rebootRUU
The phone then rebooted showed the grey HTC boot screen and soon after it started the boot loop sequence again. What am I suppose to do now? Is there anything I can flash in this RUU mode? Thanks again for your help.

PirateNL said:
So I only had time to test this today. And you were right i was able to trigger this command:
fastboot oem rebootRUU
The phone then rebooted showed the grey HTC boot screen and soon after it started the boot loop sequence again. What am I suppose to do now? Is there anything I can flash in this RUU mode? Thanks again for your help.
Click to expand...
Click to collapse
You can flash an RUU in RUU mode. An RUU is HTC's "ROM Update Utility". It's a full system image. You would need to know his model type, like Sprint, AT&T, US Unlocked, etc Then you could download the appropriate RUU for it.
Does it boot to RUU mode with the red security warning at the bottom? If so, enter fastboot getvar all, and you can find the firmware version the phone is on now. It's listed under "version-main". Get the RUU with the same version number as that, and flash it in RUU mode.
If you can get the firmware version and you post it here, I can direct you to the proper RUU to download.

xunholyx said:
You can flash an RUU in RUU mode. An RUU is HTC's "ROM Update Utility". It's a full system image. You would need to know his model type, like Sprint, AT&T, US Unlocked, etc Then you could download the appropriate RUU for it.
Does it boot to RUU mode with the red security warning at the bottom? If so, enter fastboot getvar all, and you can find the firmware version the phone is on now. It's listed under "version-main". Get the RUU with the same version number as that, and flash it in RUU mode.
If you can get the firmware version and you post it here, I can direct you to the proper RUU to download.
Click to expand...
Click to collapse
Unfortunately I do not see the red security warning, it just a grey HTC logo for a few seconds, then it reboots and then shows a white HTC logo + "powered by android" and then its stuck in the boot loop again.
The phone is an EU-model, this is the output you requested:
Code:
C:\adb>fastboot.exe getvar all
(bootloader) version:0.5
(bootloader) ramdump-mode:false
(bootloader) variant:Surf eMMC
(bootloader) secure:yes
(bootloader) version-baseband:
(bootloader) version-bootloader:
(bootloader) max-download-size: 0x20000000
(bootloader) partition-type:cache:ext4
(bootloader) partition-size:cache: 0xe000000
(bootloader) partition-type:userdata:ext4
(bootloader) partition-size:userdata: 0x61e000000
(bootloader) partition-type:system:ext4
(bootloader) partition-size:system: 0xef000000
(bootloader) serialno:FA69KBN01219
all:
finished. total time: 0.360s
The version-main variable does not seem to be there

xunholyx said:
You can flash an RUU in RUU mode. An RUU is HTC's "ROM Update Utility". It's a full system image. You would need to know his model type, like Sprint, AT&T, US Unlocked, etc Then you could download the appropriate RUU for it.
Does it boot to RUU mode with the red security warning at the bottom? If so, enter fastboot getvar all, and you can find the firmware version the phone is on now. It's listed under "version-main". Get the RUU with the same version number as that, and flash it in RUU mode.
If you can get the firmware version and you post it here, I can direct you to the proper RUU to download.
Click to expand...
Click to collapse
Hey man, if you have some time today. Could you please look at the output I sent? Im not sure what to do next.
Thanks in advance

PirateNL said:
Hey man, if you have some time today. Could you please look at the output I sent? Im not sure what to do next.
Thanks in advance
Click to expand...
Click to collapse
The readout doesn't really say anything. With the HTC 10, and starting with the M9 I believe (I never owned one), you can only get a proper getvar from download mode or RUU mode. You can't get one from bootloader anymore like you used to be able to.
You said it was a EU model, so I would suspect it's WWE. The RUUs for that are available, but you can't flash it in bootloader, only download or RUU mode.

exactly the same problem here
PirateNL said:
Unfortunately I do not see the red security warning, it just a grey HTC logo for a few seconds, then it reboots and then shows a white HTC logo + "powered by android" and then its stuck in the boot loop again.
The phone is an EU-model, this is the output you requested:
Code:
C:\adb>fastboot.exe getvar all
(bootloader) version:0.5
(bootloader) ramdump-mode:false
(bootloader) variant:Surf eMMC
(bootloader) secure:yes
(bootloader) version-baseband:
(bootloader) version-bootloader:
(bootloader) max-download-size: 0x20000000
(bootloader) partition-type:cache:ext4
(bootloader) partition-size:cache: 0xe000000
(bootloader) partition-type:userdata:ext4
(bootloader) partition-size:userdata: 0x61e000000
(bootloader) partition-type:system:ext4
(bootloader) partition-size:system: 0xef000000
(bootloader) serialno:FA69KBN01219
all:
finished. total time: 0.360s
The version-main variable does not seem to be there
Click to expand...
Click to collapse
I have exactly the same problem with my HTC10, i don't have access to download mode, recovey, system, i even tried to boot to an image of twrp and i can't.
Code:
D:\Android\platform-tools>fastboot getvar all
(bootloader) version:0.5
(bootloader) ramdump-mode:false
(bootloader) variant:Surf eMMC
(bootloader) boot-mode:FASTBOOT
(bootloader) secure:yes
(bootloader) version-baseband:
(bootloader) version-bootloader:
(bootloader) max-download-size: 0x20000000
(bootloader) partition-type:cache:ext4
(bootloader) partition-size:cache: 0xe000000
(bootloader) partition-type:userdata:ext4
(bootloader) partition-size:userdata: 0x61e000000
(bootloader) partition-type:system:ext4
(bootloader) partition-size:system: 0xef000000
(bootloader) serialno:FA661BN06728
all:
Finished. Total time: 0.393s
Click to expand...
Click to collapse
Click to expand...
Click to collapse

xunholyx said:
The readout doesn't really say anything. With the HTC 10, and starting with the M9 I believe (I never owned one), you can only get a proper getvar from download mode or RUU mode. You can't get one from bootloader anymore like you used to be able to.
You said it was a EU model, so I would suspect it's WWE. The RUUs for that are available, but you can't flash it in bootloader, only download or RUU mode.
Click to expand...
Click to collapse
OK that makes sense. But as you know I cannot get into RUU nor download mode. I guess it really is bricked then. Oh well thanks for your time and help.

PirateNL said:
OK that makes sense. But as you know I cannot get into RUU nor download mode. I guess it really is bricked then. Oh well thanks for your time and help.
Click to expand...
Click to collapse
It might not be. A friend reminded me of a method in a conversation about something else. I'm at work right now, but I'll reply again later on when I'm home

Here's how you may be able to fix it. If you flash all of the parts of the firmware.zip included in the RUU, you essentially are flashing the RUU (mostly, but not exactly).
You can flash the individual parts in bootloader.
Here is a link to the instructions
Here is a link to the firmware you will need.
And as I've already stated, I assume he has WWE firmware. This firmware is not carrier branded. You said he had the European model so I'm going with that.
You can already boot to bootloader, so obviously you can skip that part of the instructions.
Good luck! Hopefully you can bring it back to life.

no luck
xunholyx said:
Here's how you may be able to fix it. If you flash all of the parts of the firmware.zip included in the RUU, you essentially are flashing the RUU (mostly, but not exactly).
You can flash the individual parts in bootloader.
Here is a link to the instructions
Here is a link to the firmware you will need.
And as I've already stated, I assume he has WWE firmware. This firmware is not carrier branded. You said he had the European model so I'm going with that.
You can already boot to bootloader, so obviously you can skip that part of the instructions.
Good luck! Hopefully you can bring it back to life.
Click to expand...
Click to collapse
D:\Android\platform-tools>fastboot flash radio radio.img
Sending 'radio' (54629 KB) OKAY [ 1.341s]
Writing 'radio' FAILED (remote: 'cannot flash
this partition in s-on state')
fastboot: error: Command failed
it says that because it is in S-On state, any ideia ohow can i change the S state?
thank you mate

xunholyx said:
Here's how you may be able to fix it. If you flash all of the parts of the firmware.zip included in the RUU, you essentially are flashing the RUU (mostly, but not exactly).
You can flash the individual parts in bootloader.
Here is a link to the instructions
Here is a link to the firmware you will need.
And as I've already stated, I assume he has WWE firmware. This firmware is not carrier branded. You said he had the European model so I'm going with that.
You can already boot to bootloader, so obviously you can skip that part of the instructions.
Good luck! Hopefully you can bring it back to life.
Click to expand...
Click to collapse
Tried to revive it today. Unfortunately getting the same error as our friend in the post above me:
Code:
C:\adb>fastboot flash radio radio.img
< waiting for device >
target reported max download size of 536870912 bytes
sending 'radio' (54629 KB)...
OKAY [ 1.366s]
writing 'radio'...
FAILED (remote: cannot flash this partition in s-on state)
finished. total time: 1.456s
So to summarize:
- Not able to boot into download/recovery/RUU mode
- Cannot flash images using fastboot due to S-ON
I guess that's it, RIP HTC 10.

PirateNL said:
Tried to revive it today. Unfortunately getting the same error as our friend in the post above me:
Code:
C:\adb>fastboot flash radio radio.img
< waiting for device >
target reported max download size of 536870912 bytes
sending 'radio' (54629 KB)...
OKAY [ 1.366s]
writing 'radio'...
FAILED (remote: cannot flash this partition in s-on state)
finished. total time: 1.456s
So to summarize:
- Not able to boot into download/recovery/RUU mode
- Cannot flash images using fastboot due to S-ON
I guess that's it, RIP HTC 10.
Click to expand...
Click to collapse
costum rom was installed on my phone I deleted everything with trwp normally I should have installed a new rom file but I didn't now the htc logo is stuck, there is twrp unlocked but I can't access it the boot loader does not open, because there is no rom, it does not open normally, there is only htc logo and red warning, maybe I can open the security mode or something else I am very tired