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Hello,
I've had the zenfone 2 for about a month now and there is an ongoing problem with my contacts:
- When I go to my text messages (also sometimes whatsapp logs) the contact names are gone and only the numbers show.
- When I go to the phone dialer, it just keeps loading and nothing comes up, or sometimes the dialer loads but my recent calls log is gone.
- When I go to my contacts page it is empty.
(I have screenshots of the above issues for clarification)
I can solve this problem temporarily by emptying the cache of the "contacts" app and the "asus calling screen" app, but the phone keeps glitching at least once a day.
Has anyone else experienced this?
Does anybody have a solution for this issue?
Thanks,
Ariel
Same issues as your Zenfone 2
cwangari said:
Hello,
I've had the zenfone 2 for about a month now and there is an ongoing problem with my contacts:
1 - When I go to my text messages (also sometimes whatsapp logs) the contact names are gone and only the numbers show.
2 - When I go to the phone dialer, it just keeps loading and nothing comes up, or sometimes the dialer loads but my recent calls log is gone.
3 - When I go to my contacts page it is empty.
(I have screenshots of the above issues for clarification)
I can solve this problem temporarily by emptying the cache of the "contacts" app and the "asus calling screen" app, but the phone keeps glitching at least once a day.
Has anyone else experienced this?
Does anybody have a solution for this issue?
Thanks,
Ariel
Click to expand...
Click to collapse
1 - I have seen this as well
2 - Same here
3 - Same here
What I have noticed is the following:
4 - When I go to dialer, it takes literally over 15-20 seconds to pull up the call log history. It almost seems like its searching for this data and then there is a delay in posting it.
5 - SMS app (regardless of which one it is, have used stock, GoSMS, ChompSMS, others) hangs up, starts doing weird things, as if the processor is trying to play catch-up with the buttons pressed. If I let it be, it comes back to the last commands pressed. Reminds me of the old Microsoft windows days...
6 - Battery is draining very very fast. I see a full charge around 6:30AM, then the phone reaches 40% by noon. This started happening a few weeks ago, so I am thinking a software update caused this issue.
7 - Bluetooth communications with the car console is very slow. It sometimes takes 15-20 seconds for the phone to drop the call if I press the hangup button on the steering wheel of my car.
8 - Really close to giving up on Android. Can anyone help?
Is there an ASUS live customer support that I can call for help? Does anyone have this number handy?
-- Faisal
Same here
Yep - can confirm. I have the same issue.
One thing that worked for me was selecting the 'Contacts to display' tab and removing some of the sources.
I thought that since it was polling information from so many different sources at real time, it might be slowing down.
This temporarily worked, but the issue came back.
Extremely frustrating problem - you don't expect these kinds of bugs to make their way through QC.
This is what fixed most of my issues
Mister_Simon said:
Yep - can confirm. I have the same issue.
One thing that worked for me was selecting the 'Contacts to display' tab and removing some of the sources.
I thought that since it was polling information from so many different sources at real time, it might be slowing down.
This temporarily worked, but the issue came back.
Extremely frustrating problem - you don't expect these kinds of bugs to make their way through QC.
Click to expand...
Click to collapse
I flushed application cache for contacts and a few other apps, and restarted the phone. Contacts were fine afterwards.
was the issue solved or there is a suggestion how to solve it?
I have the same issue..Any solution??
Clear data option for all Asus apps which will clear cache itself. Or you can hard reset your phone.
Hi,
about 2 day ago my SW3 stopped displaying notificaions like Facebook Messenger, SMS (stock application), calls. I tried reinstalling everything - factory reset, reinstalling Android Wear application etc. It helped for some time but after few hours it stopped displaying notifications again.
Google Now works, Coffee (SMS) works but stock SMS or calls or Messenger aren't display on my wrist.
I'm not 100% sure (I tried new ROM) but I believe that I wasn't changed anything. Android Wear application was upgraded twice and it's name was changed, could it be the reason?
I haven't install any new application.
Aby idea?
Thanks.
P.S. I have Samsung S6 with custom ROM. SW3 is on stock.
Are the notifications displaying on the phone in the Notification bar?? If not, then it's a problem with the phone and the ROM. New ROM may be blocking notifications. I have Notification Manager in my Settings which allows me to change notifications. The watch will only display notifications that appear on the phone.
Did you make sure to enable Notification Access in the phone's settings?
The designer can disable notifications in the watchface, could that be it?
Sent from my KFTHWI using Tapatalk
I could see the notification in the bar and everything was enabled.
Now, although I didn't made any change it started working again well. I don't understand...
Thanks for trying to help.
Guessing its the rom
It sounds similar to the problems I am experiencing. Everything works fine for a few hours after a factory reset, but then I am stuck with no notifications from Gmail, Hangouts stops syncing new messages, no remote controls for Play Music, etc. There is still connection with the phone... Find My Phone still works, Ghostracer still syncs my runs (eventually).
I've tried several factory resets and still it happens every time. The watch was working great until a few weeks ago, very frustrating.
I have exactly the same problems as above.
Smartwatch 3 and Note 4 - both stock. They work for a few hours together after a reboot and then the notifications stop appearing on the phone.
I turn off notifications to android wear and turn it back on again and its ok for a little while and then stops working again.
Anyone got any ideas?
A bit of an update to this. I've now managed to get mine back up and running reasonably well - to the point its been running ok for 2 days. Previously it would only be an hour or two until it stopped sending notifications to the watch.
I deleted the Android Wear App
I performed a factory reset on the watch
Re-install android wear.
Pair watch
It then went through and installed all my apps and since then has worked fine.
I've figured it out. It was caused by restoring nandroid backup in TWRP.
Solution: go to the application manager on the phone, all applications. Find Google services and delete all data including wear storage.
The watch will be forgotted and you have to pair it again but everything should work well.
I was just about to reply to this again as although above I said it was working fine I managed to get it to break again.
The only difference was that I had changed to a non sony watchface.
As soon as i started using a 3rd party one i was getting the same problems again
I've been back on a builtin watchface for a while and its been working fine.
I've just swapped back to a 3rd party one to see how long it works for.
For the last week or so I've noticed that when I get a text, I get the preview pop up of the text, and then it disappears - along with the notification of the text. It will either disappear immediately or soon after. Sometimes if I have multiple text notifications - and I touch one - the rest will disappear. It also removes the 'unread' badge count on my Nova Launcher bar. This has never happened before, and I'm unsure what could be happening now to cause it. I normally use Textra, but I switched to Android Messages to see if it was an app error but the same thing continued.
I was aware of the Oreo issue where text messages weren't being received, but I'm definitely receiving them. I'm on a Pixel 2 XL now, but this was happening with my Pixel XL last week also. I've tried turning off the battery optimization in case it was acting funky, but that hasn't changed anything. Any ideas?
I am having the same issue. I'm on a Verizon Pixel 2 XL. I get a text, the notification starts to play and then cuts off, not showing an unread notification. I'm getting the text, if I go into Textra it shows the new message, its just marked as read.
Coincidentally, I'm also having an occasional issue where my screen won't wake up and I have to reboot the phone to get the screen to turn back on. Haven't seen anyone having that issue yet either.
I have noticed the same thing on my Nexus 6. I haven't noticed an update to the messages app that corresponds to when this started, but the android wear app updated around the same time, so I was curious if it had something to do with that.
---------- Post added at 09:02 AM ---------- Previous post was at 08:48 AM ----------
I just uninstalled the wear app and my notifications don't disappear any more. Unfortunately, I can't use my watch now
Messages notifications are disappearing on my Pixel 2 (non-XL) also. Sometimes they disappear so quickly that I don't even get the partial sound, just a short vibration from the phone.
I also have a Wear device. Haven't tried removing the Wear app, because all other notifications are working correctly, and I depend on them much more than the occasional text I receive these days.
I'm getting this on my Galaxy S8 as well; I was finally able to track this back to the Android Wear app, but as I haven't told it to silence notifications on my phone when connected to my watch, I'm not sure exactly what is causing this bug...
Sent from my Galaxy S8 using XDA Labs
benmeroff said:
I'm getting this on my Galaxy S8 as well; I was finally able to track this back to the Android Wear app, but as I haven't told it to silence notifications on my phone when connected to my watch, I'm not sure exactly what is causing this bug...
Sent from my Galaxy S8 using XDA Labs
Click to expand...
Click to collapse
I just noticed that I'm having this problem as well after a few people asked me why I hadn't responded to their texts. I'm sure this used to work fine. Maybe it was broken in a recent update of messages?
Good catch tracking it to Wear. I have figured out the following:
If the watch is on, the text notification gets "eaten up" by the watch and does not show on the phone
If the watch is off, the notification does remain on the phone
If the watch is on but I set it to ignore the "Messages" app notifications, the message shows on the phone
This is pretty annoying as I do like getting notifications on the watch, but of course I don't want them to disappear from the phone. It seems like for the moment, I have to choose between one device or the other.
I opened a bug report at https://issuetracker.google.com/issues/70808796
So I actually think I may have figured out what's happening on my end but still don't know exactly why... I had AT&T NumberSync enabled for my LG Watch Urbane 2nd Edition, and after disabling that all my text notifications persist like they used to; basically my watch now functions tethered to my phone through a traditional Android Wear connection and will only get notifications once "passed on" from my phone, versus catching the texts via the AT&T network directly with NumberSync.
Sent from my Galaxy S8 using XDA Labs
I have the issue on Nexus 6 and Android wear also. Any solutions to keep both going?
In the Wear app on the phone check to see if "Silence phone while wearing watch" is enabled.
benmeroff said:
So I actually think I may have figured out what's happening on my end but still don't know exactly why... I had AT&T NumberSync enabled for my LG Watch Urbane 2nd Edition, and after disabling that all my text notifications persist like they used to; basically my watch now functions tethered to my phone through a traditional Android Wear connection and will only get notifications once "passed on" from my phone, versus catching the texts via the AT&T network directly with NumberSync.
Sent from my Galaxy S8 using XDA Labs
Click to expand...
Click to collapse
You are a genius! Thanks. This solved my problem (although I think the underlying issue might be different since you are on AT&T).
The winning combo for me (I'm using T-Mobile with "DIGITS with Paired Data") is:
On the watch, settings --> connectivity --> cellular --> advanced --> watch shares number with phone --> calls: on, text messages: off
On the watch, settings --> apps & notifications --> app notifications --> show all --> messages --> off
Since TMo already handles having the watch SIM share my main SIM's number on the network side, there's no need to tell the watch about this. I've confirmed that the following work:
Incoming texts appear (and stay in the notifications) on the phone and watch
I can reply to texts from either device and the "from" number is correct (my main number)
I do not get duplicate notifications on the watch (the watch's messages app's notifications are disabled)
I can place a call from the watch and the correct "from" number appears on caller ID
I can receive a call placed to my main number on either the phone or the watch
So today after weeks of waiting my brand new Huawei Mate 20 X finally arrived.
Went through the initial phone setup and installed an APK of Google Play, no dramas so far.
Installed all the usual apps, Facebook, Messenger (which only half works, but that's another story), my banking apps etc.
Had absolutely no issues whatsoever, was receiving notifications normally, in fact I would say I was getting notifications quicker on Wi-Fi on this phone than what I was on my old Google Pixel.
Went out for a drive, didn't receive a single notification for about 20 minutes, decided to check Facebook and all of a sudden 5 or so notifications pop up at once, having owned a Huawei before I instantly figured out that it was probably a battery optimisation issue, went and checked the settings, battery optimisation was turned off by default which I was surprised by, so then I went into the applications menu and made sure that all of my apps like Facebook had priority, apparently on the new version of EMUI there is no such thing as a 'priority application'.
Got home and connected back to WiFi and it started working perfectly again, just to make sure it wasn't something I did I went back out for another drive and once again my notification stopped working.
Went through all of my data settings, turned 'data always on' on through the developer's menu, I've done pretty much everything I can think of doing.
Just to confirm that it was actually a software issue I downloaded a push notifications tester through the Play Store, and as I expected that confirmed that I wasn't getting notifications through my data.
Does anyone have any suggestions at all?
Apart from that it's been probably the perfect phone, I don't want to have to return it purely based on one small but yet massively inconvenient issue.
DoubleCee33 said:
So today after weeks of waiting my brand new Huawei Mate 20 X finally arrived.
Went through the initial phone setup and installed an APK of Google Play, no dramas so far.
Installed all the usual apps, Facebook, Messenger (which only half works, but that's another story), my banking apps etc.
Had absolutely no issues whatsoever, was receiving notifications normally, in fact I would say I was getting notifications quicker on Wi-Fi on this phone than what I was on my old Google Pixel.
Went out for a drive, didn't receive a single notification for about 20 minutes, decided to check Facebook and all of a sudden 5 or so notifications pop up at once, having owned a Huawei before I instantly figured out that it was probably a battery optimisation issue, went and checked the settings, battery optimisation was turned off by default which I was surprised by, so then I went into the applications menu and made sure that all of my apps like Facebook had priority, apparently on the new version of EMUI there is no such thing as a 'priority application'.
Got home and connected back to WiFi and it started working perfectly again, just to make sure it wasn't something I did I went back out for another drive and once again my notification stopped working.
Went through all of my data settings, turned 'data always on' on through the developer's menu, I've done pretty much everything I can think of doing.
Just to confirm that it was actually a software issue I downloaded a push notifications tester through the Play Store, and as I expected that confirmed that I wasn't getting notifications through my data.
Does anyone have any suggestions at all?
Apart from that it's been probably the perfect phone, I don't want to have to return it purely based on one small but yet massively inconvenient issue.
Click to expand...
Click to collapse
Try: Settings/Apps & Notifications/Permissions (This based on Android 8.0 on a Huawei Honor Note 8) this would be another reason, if you dont trust the phone it would stop this as well.
notifications issues
you know more abou the notification issues? how to resolve?
Go into Notifications, More notification settings, smart notifications, Auto-update and change to "all networks", see if that fixes your problem(s).
shollywood said:
Go into Notifications, More notification settings, smart notifications, Auto-update and change to "all networks", see if that fixes your problem(s).
Click to expand...
Click to collapse
I just tried this I'm going to see if it works.
Did it work?
Please try the following methods:
1）Make sure the SIM card is inserted. Setttings---Battery---- Click the gear button on the upper right corner--- switch on “Stay connected when device sleeps”.
2) Settings---Notifications----More notification settings---turn off "Smart notifications"
DoubleCee33 said:
So today after weeks of waiting my brand new Huawei Mate 20 X finally arrived.
Went through the initial phone setup and installed an APK of Google Play, no dramas so far.
Installed all the usual apps, Facebook, Messenger (which only half works, but that's another story), my banking apps etc.
Had absolutely no issues whatsoever, was receiving notifications normally, in fact I would say I was getting notifications quicker on Wi-Fi on this phone than what I was on my old Google Pixel.
Went out for a drive, didn't receive a single notification for about 20 minutes, decided to check Facebook and all of a sudden 5 or so notifications pop up at once, having owned a Huawei before I instantly figured out that it was probably a battery optimisation issue, went and checked the settings, battery optimisation was turned off by default which I was surprised by, so then I went into the applications menu and made sure that all of my apps like Facebook had priority, apparently on the new version of EMUI there is no such thing as a 'priority application'.
Got home and connected back to WiFi and it started working perfectly again, just to make sure it wasn't something I did I went back out for another drive and once again my notification stopped working.
Went through all of my data settings, turned 'data always on' on through the developer's menu, I've done pretty much everything I can think of doing.
Just to confirm that it was actually a software issue I downloaded a push notifications tester through the Play Store, and as I expected that confirmed that I wasn't getting notifications through my data.
Does anyone have any suggestions at all?
Apart from that it's been probably the perfect phone, I don't want to have to return it purely based on one small but yet massively inconvenient issue.
Click to expand...
Click to collapse
Go into settings - battery - more battery settings and toggle on the option that says "stay connected when device sleeps". This fixed all my delayed notifications on Gmail and WhatsApp
Hello,
I have got this great phone, with OriginOS, unfortunately. Removed most of the Chinese apps. Now the phone is doing well.
I have one single issue. "Signal" app DOES NOT WORK.
I removed vivo.pem. The phone is much better with notifications generally, although the battery drains way faster.
However, the Signal app notification still does not work. I tried every single solution out there. Nothing worked.
Current situation: I receive the messages. I get the notification "sound", but nothing visual. No bubble. No kuck screen notification. No floating. No nothing. Sound only.
I uninstalled the app and reinstalled it dozens of times. Joined beta. Left beta. Installed from play store. Installed from app source.
Nothing worked.
One piece of information that might help. When installing the app, I get the first couple of notifications " visually". Then it stops. And this can be repeated. So, every time I uninstall it and reinstall it again, I get a couple of notifications before it stops.
Again, all permissions are given to the app. I do receive the messages, but not the notification. I either need to hear the sound or open the app manually to check them.
All my other communications apps work flawlessly. Whatsapp, outlook, sms.
Please help.
I have IQOO 9 Pro.
I have a similar issue with Google Message. I do not get notificiation at all.
I do get them on my smartwatch though. Go figure !
This Origin OS is a bit of mystery tbh.
artoax said:
I have a similar issue with Google Message. I do not get notificiation at all.
I do get them on my smartwatch though. Go figure !
This Origin OS is a bit of mystery tbh.
Click to expand...
Click to collapse
Same. I get the notification on my garmin watch. What's happening?
Try a light theme, maybe the dark one on the dark one has problems with notifications.
squaredoo said:
Hello,
I have got this great phone, with OriginOS, unfortunately. Removed most of the Chinese apps. Now the phone is doing well.
I have one single issue. "Signal" app DOES NOT WORK.
I removed vivo.pem. The phone is much better with notifications generally, although the battery drains way faster.
However, the Signal app notification still does not work. I tried every single solution out there. Nothing worked.
Current situation: I receive the messages. I get the notification "sound", but nothing visual. No bubble. No kuck screen notification. No floating. No nothing. Sound only.
I uninstalled the app and reinstalled it dozens of times. Joined beta. Left beta. Installed from play store. Installed from app source.
Nothing worked.
One piece of information that might help. When installing the app, I get the first couple of notifications " visually". Then it stops. And this can be repeated. So, every time I uninstall it and reinstall it again, I get a couple of notifications before it stops.
Again, all permissions are given to the app. I do receive the messages, but not the notification. I either need to hear the sound or open the app manually to check them.
All my other communications apps work flawlessly. Whatsapp, outlook, sms.
Please help.
I have IQOO 9 Pro.
Click to expand...
Click to collapse
Try a light theme, maybe the dark one on the dark one has problems with notifications.
KAZAAM 1 said:
Try a light theme, maybe the dark one on the dark one has problems with notifications.
Click to expand...
Click to collapse
How on earth did this tip solve my problem?
Thank you a lot. Problem solved. Notification is shown perfectly.