Overheating OnePlus 3 while charging. - OnePlus 3 Questions & Answers

Hey people.
I own the OnePlus 3 and its is on a custom ROM Named Experience OS based on OB 17.
Its running on the kernel provided by the ROM and firmware is also stock as I use TWRP from Blu_spark v 33.
Now the problem is when I am charging the device it heats up abnormally high note higher than 46 degrees.
And also I get bad standby time with only upto 4 and a half hour Run time between charges.
I have noticed high drainage from Android System.
I charge only upto 80℅.
Tell me where I am wrong.
Do I need to visit the service center..??
If you require additional information do tell me.

Joyo-rocker said:
Hey people.
I own the OnePlus 3 and its is on a custom ROM Named Experience OS based on OB 17.
Its running on the kernel provided by the ROM and firmware is also stock as I use TWRP from Blu_spark v 33.
Now the problem is when I am charging the device it heats up abnormally high note higher than 46 degrees.
And also I get bad standby time with only upto 4 and a half hour Run time between charges.
I have noticed high drainage from Android System.
I charge only upto 80℅.
Tell me where I am wrong.
Do I need to visit the service center..??
If you require additional information do tell me.
Click to expand...
Click to collapse
Try another ROM or kernal. I think sultan's ROM has better battery experice and less heat issues. Try to switch to Sultan's.

Something isn't right since dash is meant to take the heat away from the device while it's charging
Are you using the phone at the same time? Also check your app usage maybe a rouge app is keeping it away while charging and causing the heat

+1 i too face the heating issue while the phone is charging. I had a strange incident as well: When i visited my parent's house last week, i received a phone call while it was getting charged and since it was from a family person i told my father to receive it in my place as he was standing near the phone. As soon he touched the phone to his ears he told, "it's is very son".
I have been facing this since last couple of months when i used to have stock oos. Then unlocked bootloader and started triying different roms. But the heating problemus still there and instead i got addicted to installing roms every week?

Joyo-rocker said:
Hey people.
I own the OnePlus 3 and its is on a custom ROM Named Experience OS based on OB 17.
Its running on the kernel provided by the ROM and firmware is also stock as I use TWRP from Blu_spark v 33.
Now the problem is when I am charging the device it heats up abnormally high note higher than 46 degrees.
And also I get bad standby time with only upto 4 and a half hour Run time between charges.
I have noticed high drainage from Android System.
I charge only upto 80℅.
Tell me where I am wrong.
Do I need to visit the service center..??
If you require additional information do tell me.
Click to expand...
Click to collapse
Well can you provide us some data atleast? It's not normal that you have to charge your phone every few hours. This means something is draining your phone most likly an user app.. Have you tried a full clean install / factory reset with the unbrick tool (method). With 46 degree you mean Battery temp or whatever? What is your surrounding temperature?

same problem , even i'm charging my op3 from a normal charger. device temp. gets upto 42-43 C .. i live in delhi, india and its too hot here.
and one more thing that only 50 minutes takes my fon to get fully charged ,if i charge my op3 from dash charger . i dont think its good !! high temp. is not good for Li batteries
every thing stock except twrp recovery !! tried many roms but oxygen is better out of those !!

Puddi_Puddin said:
Well can you provide us some data atleast? It's not normal that you have to charge your phone every few hours. This means something is draining your phone most likly an user app.. Have you tried a full clean install / factory reset with the unbrick tool (method). With 46 degree you mean Battery temp or whatever? What is your surrounding temperature?
Click to expand...
Click to collapse
Well I will be glad to provide you data...
But what data do you want..??
And what should I use to give you data.
46 is the battery temperature.
And it's hot around my place at about 41 degree Celsius.
I haven't used the full unbrick tool yet.
Is it really required as I have to backup first XD

liam_davenport said:
Something isn't right since dash is meant to take the heat away from the device while it's charging
Are you using the phone at the same time? Also check your app usage maybe a rouge app is keeping it away while charging and causing the heat
Click to expand...
Click to collapse
As soon as I use my phone the phone starts cooling down.
But as soon as I set it down it heats up again.
Tried checking for rouge app found Instagram stopped it but still no effect.
I even used the fix zip from the dev behind Experience OS.

Joyo-rocker said:
Well I will be glad to provide you data...
But what data do you want..??
And what should I use to give you data.
46 is the battery temperature.
And it's hot around my place at about 41 degree Celsius.
I haven't used the full unbrick tool yet.
Is it really required as I have to backup first XD
Click to expand...
Click to collapse
Joyo-rocker said:
As soon as I use my phone the phone starts cooling down.
But as soon as I set it down it heats up again.
Tried checking for rouge app found Instagram stopped it but still no effect.
I even used the fix zip from the dev behind Experience OS.
Click to expand...
Click to collapse
Well you see. When you lay down your phone it will go into deep sleep. Deep sleep doesn't use alot of power which means your device won't heat up at all. In your case it does, as you describe you have only 4.5hr of standby which means something is draining your phone drastically. Can you provide some screen shots of your battery stats? Post as many different screen shots as you can. Also BetterBatteryStats is a really good app you can find the free version on XDA.

This was asked in the ExperienceOS thread too.
You have a runaway process on your phone. This will use 20-30% CPU on all cores all the time, more or less. Use an app that can check the KERNEL log like 3C Toolbox and you'll find that the heat is due to excessive logging (like several lines every second) from the same process. One of the more common issues is the kernel not able to get write permission for the pm-service to thr IPC Router. THis is solved by setting SElinux PERMISSIVE until the kernel can write to it.
This will make your phone charge slower, get hotter while doing it and give you lower SOT.
Usually this is due to using Magisk, since Magisk has issues with the sepolicy and needs to set SElinux to permissive. If SElinux is Enforcing (as it SHOULD be to protect your phone) the above issue will arise.
If you're using SuperSU then Jamal issued a FIX for this as he made an error in the init.d config for SuperSU 2.82. Basically the two issues are identical as far as the end user is concerned.
All this can be found in the Experience thread where you asked the same question and did not read the 10 posts right above your question.

Related

[Q] Some General G3 Questions

Hey guys ! Today I traded my S5 for a G3 and I have some questions :
1. Which is the latest and which is the best firmware ? I am currently on V10H. I see that there are V10i and V10j firmwares, but I don't get a OTA. Should I manually flash them and are they newer and better ?
2.Is it normal for the phone to heat up so much. My G3 heats up just from listening to music and using facebook messenger on 3G. The first boot after updateing my phone it was hot like an oven. Barely touchable on the top side of the screen. (also the brightness could't go beyond 90%)
3. If I root my G3, do I loose my warranty ?
4. Can I do something after rooting to improve the battery life and lower down the heat ?
5. My G3 uses around 10-12% overnight (6-7 hours) Isn't that too much ? My S5 used around 2-3% overnight...
6. Also on Antutu v5 at exactly 27% I get High temperature warning and my phone reboots. Anyone else having this problem ?
Please guys !
niksssss said:
Hey guys ! Today I traded my S5 for a G3 and I have some questions :
1. Which is the latest and which is the best firmware ? I am currently on V10H. I see that there are V10i and V10j firmwares, but I don't get a OTA. Should I manually flash them and are they newer and better ?
2.Is it normal for the phone to heat up so much. My G3 heats up just from listening to music and using facebook messenger on 3G. The first boot after updateing my phone it was hot like an oven. Barely touchable on the top side of the screen. (also the brightness could't go beyond 90%)
3. If I root my G3, do I loose my warranty ?
4. Can I do something after rooting to improve the battery life and lower down the heat ?
5. My G3 uses around 10-12% overnight (6-7 hours) Isn't that too much ? My S5 used around 2-3% overnight...
6. Also on Antutu v5 at exactly 27% I get High temperature warning and my phone reboots. Anyone else having this problem ?
Click to expand...
Click to collapse
1) I think I and J are kind of the same but others will know better, they are the latest firmware.
2) No but what you call heat and what others call heat might be different but it shouldn't get anything more than warm at most.
3) Yes but you can revert back easily to keep warranty. I used Stump Root.
4) Yes lots of things but I haven't tried any as I have very good battery. There are things you can do without rooting as well.
5) Yes that is way too much. Mine uses no more than 2% over 8 hours but I have a few of the Google things turned off.
6) Never done it but from what I've read others have had the same problem.
If you have an SD card in the phone remove it and see if the heat will stop.
It is a Saturday so give it some time for others to answer.
niksssss said:
Hey guys ! Today I traded my S5 for a G3 and I have some questions :
1. Which is the latest and which is the best firmware ? I am currently on V10H. I see that there are V10i and V10j firmwares, but I don't get a OTA. Should I manually flash them and are they newer and better ?
2.Is it normal for the phone to heat up so much. My G3 heats up just from listening to music and using facebook messenger on 3G. The first boot after updateing my phone it was hot like an oven. Barely touchable on the top side of the screen. (also the brightness could't go beyond 90%)
3. If I root my G3, do I loose my warranty ?
4. Can I do something after rooting to improve the battery life and lower down the heat ?
5. My G3 uses around 10-12% overnight (6-7 hours) Isn't that too much ? My S5 used around 2-3% overnight...
6. Also on Antutu v5 at exactly 27% I get High temperature warning and my phone reboots. Anyone else having this problem ?
Click to expand...
Click to collapse
1) My D855 is on 10H at the moment with no OTAs available at the moment. Most of the OTAs so far have just been small bug fixes and such (the change log for J is exactly the same as H). Its not worth trying to manually flash them yourself. Sometimes the update is available by the LG PC Suite before the OTA, so maybe give that a go.
2) The G3 warming up isnt uncommon. I can usually feel mine warming up around the power button in usage similar to yours. I wouldn't worry too much about the phone being hot after just booting from an update, the phone has probably been running the CPU flat out during the update and boot process to finish everything. The limited brightness is an automatic thing put in place by LG to prevent overheating. (If it was limited to 90%, then I would have thought it is not getting that hot otherwise the brightness would be limited even more)
3) Probably. I haven't rooted mine, but I believe there is a root counter/status thing in the hidden service menu that LG may look if ever your phone is sent back by which they may deny repairs or charge you for them out of warranty. (But if it is a genuine hardware defect, they may be lenient. I sent my HTC One back for repairs for the purple tint issue on the camera with the bootloader still unlocked, but they didn't say anything)
4) Not sure about that (as I haven't rooted).
5) That usage seems about the same drain I have when leaving the phone while it is on cellular data. My G3 has superb standby battery life while it is on WiFi.
6) I think that is a common occurrence with the G3, the phone is rebooting as the phone is getting too hot.
niksssss said:
Hey guys ! Today I traded my S5 for a G3 and I have some questions :
1. Which is the latest and which is the best firmware ? I am currently on V10H. I see that there are V10i and V10j firmwares, but I don't get a OTA. Should I manually flash them and are they newer and better ?
2.Is it normal for the phone to heat up so much. My G3 heats up just from listening to music and using facebook messenger on 3G. The first boot after updateing my phone it was hot like an oven. Barely touchable on the top side of the screen. (also the brightness could't go beyond 90%)
3. If I root my G3, do I loose my warranty ?
4. Can I do something after rooting to improve the battery life and lower down the heat ?
5. My G3 uses around 10-12% overnight (6-7 hours) Isn't that too much ? My S5 used around 2-3% overnight...
6. Also on Antutu v5 at exactly 27% I get High temperature warning and my phone reboots. Anyone else having this problem ?
Click to expand...
Click to collapse
That's really strange...
6) my phone barely heats up... And pass test without any problem...
Sent from from my LG-D855
Thanks a lot for the info guys !
When my phone reboots during antutu it is not even warm. I even tried doing the benchmark in the fridge and same thing happened. It just makes no sense.
Also 1 more question - Is there some kind of a list of apps that are safe to remove/dissable ?

Horrible Battery Life on Nougat

So Just to announce where I am coming from, I am a Sony fan for the past 4 years, Had the Z2 and was totally blown away by the battery life it offered. Then I got the Z5P and even though the battery performance was nowhere near the Z2 I still got through an entire day with it without issues so I was happy.
Then came the Nougat update and all hell broke loose. I am literally getting just 6 hrs of battery life since the update. And even when it is idle it still drains battery like atleast 2 percent every hour.
Also the charging is very slow. I have a quick charger that used to take the battery life from 0 to 20 in atleast 10 - 15 mins. But now it actually drains the battery if I am using the phone while charging. And yes I have switched off the battery optimization option.
Any help will be appreciated even if it is just a confirmation that I am not the only one having this issue, which will at least let me know that it is not just my phone.
There must be some process with corrupted data after de update which is constantly executing something. I recommend you to do a full wipe, factory reset
Enviado desde mi Xperia Z5 Premium mediante Tapatalk
ifilgud said:
There must be some process with corrupted data after de update which is constantly executing something. I recommend you to do a full wipe, factory reset
Enviado desde mi Xperia Z5 Premium mediante Tapatalk
Click to expand...
Click to collapse
Oh did not know this could happen. Will definitely try doing a full wipe and see how things go! Thanks a lot!
I never fully trust OTA updates, because it keeps all the applications data and some special case of your current configuration maybe is not "converted" to the new version and causes the programs to behave weird. Have you looked at the battery usage? Maybe you find the process which a huge % of battery eaten, and just wiping that app data is enough
ifilgud said:
I never fully trust OTA updates, because it keeps all the applications data and some special case of your current configuration maybe is not "converted" to the new version and causes the programs to behave weird. Have you looked at the battery usage? Maybe you find the process which a huge % of battery eaten, and just wiping that app data is enough
Click to expand...
Click to collapse
Thanks for the reply! Yeah I looked at the battery usage stats and no specific app is draining more than 2 percent of the battery over a charge. The only things that have taken most out of the battery are 1. The Screen On Time which is to expected and 2. The Idle Phone which takes around 15% consistently in every charge.
adya_2505 said:
So Just to announce where I am coming from, I am a Sony fan for the past 4 years, Had the Z2 and was totally blown away by the battery life it offered. Then I got the Z5P and even though the battery performance was nowhere near the Z2 I still got through an entire day with it without issues so I was happy.
Then came the Nougat update and all hell broke loose. I am literally getting just 6 hrs of battery life since the update. And even when it is idle it still drains battery like atleast 2 percent every hour.
Also the charging is very slow. I have a quick charger that used to take the battery life from 0 to 20 in atleast 10 - 15 mins. But now it actually drains the battery if I am using the phone while charging. And yes I have switched off the battery optimization option.
Any help will be appreciated even if it is just a confirmation that I am not the only one having this issue, which will at least let me know that it is not just my phone.
Click to expand...
Click to collapse
after updating to .372 , i learned from internet that this build has battery draining issues. ( i never faced any )
after updating to .376. , the phone is as steady stable as my other xperias (btw z5p is my 6th xperia )
now there is however a catch.
1. if you updated on OTA , this means the update of 1.2gb via ota only replaced certain files from .305 to make it .372 build (android 6 to 7) --- such OTA updates USUALLY ends up having problems (in general) with battery draining issues. Such problems i personally faced during updating from honeycomb to ics. - in short whenever update is available; always install FRESH
2. if your bootloader is locked then use xperia companion to install fresh after wiping all data. (makebackups)
3. if your phone is not rooted then try disabling all un necessary apps under Apps section.
----
Trivia
You cannot compare Z5p with predecessors like Z3/Z2/Z1 and Z since
1. they were always smaller in screen size / resolution and were not 4k
2. They stops at Android 5 / 6 as their last builds and battery life was awesome w.r.t consumption
.
.
.
YasuHamed said:
after updating to .372 , i learned from internet that this build has battery draining issues. ( i never faced any )
after updating to .376. , the phone is as steady stable as my other xperias (btw z5p is my 6th xperia )
now there is however a catch.
1. if you updated on OTA , this means the update of 1.2gb via ota only replaced certain files from .305 to make it .372 build (android 6 to 7) --- such OTA updates USUALLY ends up having problems (in general) with battery draining issues. Such problems i personally faced during updating from honeycomb to ics. - in short whenever update is available; always install FRESH
2. if your bootloader is locked then use xperia companion to install fresh after wiping all data. (makebackups)
3. if your phone is not rooted then try disabling all un necessary apps under Apps section.
----
Trivia
You cannot compare Z5p with predecessors like Z3/Z2/Z1 and Z since
1. they were always smaller in screen size / resolution and were not 4k
2. They stops at Android 5 / 6 as their last builds and battery life was awesome w.r.t consumption
.
.
.
Click to expand...
Click to collapse
would love to know how yous is working. tried fresh 376, 378. Tried update from 6 to 7
7 7 to 7
phone idle service kills my battery. Its all over the web, an epidemic
WildBit said:
would love to know how yous is working. tried fresh 376, 378. Tried update from 6 to 7
7 7 to 7
phone idle service kills my battery. Its all over the web, an epidemic
Click to expand...
Click to collapse
running on .376. Battery lasts 1.5 days of average use
i have rooted , debloated phone with superuser
YasuHamed said:
running on .376. Battery lasts 1.5 days of average use
i have rooted , debloated phone with superuser
Click to expand...
Click to collapse
That´s great! Can´t put my finger on it... Lots of people having exact same issue, something in common just not yet known
WildBit said:
That´s great! Can´t put my finger on it... Lots of people having exact same issue, something in common just not yet known
Click to expand...
Click to collapse
however some of friends on XDA agrees that .305 (android 6.0.1) (came out dec2016) is the BEST build ever for z5p. addressed all battery issues and it was the final build for z5p on android 6.0.1
even i am thinking to degrade my phone due to ram consumption of N is very high!
this is why xzp has 4gb ram!
I need to know. If I updated my phone to .376 and it's having this lack of battery life, DO I HAVE TO SELL IT OR DISPOSE OF IT BECAUSE IT'S LITERALLY A LOST CAUSE NOW? (P.S. I immediately did a factory reset after the Nougat install completed.)
Because apparently if you updated to this build, then returned to the last Marshmallow build, THE PROBLEM IS NOT FIXED, and reloading nougat will only make things worse. And if you updated to .378, it not only does this not get fixed, it breaks your headphone jack to boot.
Please help. I am freaking out about this battery life. I lost 60 PERCENT IN 6 HOURS OF BASICALLY PODCASTS. ?
Odeira.Oloap said:
I need to know. If I updated my phone to .376 and it's having this lack of battery life, DO I HAVE TO SELL IT OR DISPOSE OF IT BECAUSE IT'S LITERALLY A LOST CAUSE NOW? (P.S. I immediately did a factory reset after the Nougat install completed.)
Because apparently if you updated to this build, then returned to the last Marshmallow build, THE PROBLEM IS NOT FIXED, and reloading nougat will only make things worse. And if you updated to .378, it not only does this not get fixed, it breaks your headphone jack to boot.
Please help. I am freaking out about this battery life. I lost 60 PERCENT IN 6 HOURS OF BASICALLY PODCASTS.
Click to expand...
Click to collapse
Well, after all my trials I flashed MM back and everything is back to normal. The issue is with 7 so not sure what happened to your handset
EDIT: Re-upgraded once again= battery 8 hour life. Go into About Phone, Status and disable battery optimization. The handset reboots and incredibly this morning it was like the old days .
WildBit said:
Well, after all my trials I flashed MM back and everything is back to normal. The issue is with 7 so not sure what happened to your handset
EDIT: Re-upgraded once again= battery 8 hour life. Go into About Phone, Status and disable battery optimization. The handset reboots and incredibly this morning it was like the old days .
Click to expand...
Click to collapse
Maybe I'll try that. The best I was able to do was 21 hours with one bar LTE, 6 hour's sleep, and 3h40m screen on time with several hour's worth of Pocket Casts.
i confirm that on build .33 i lost my battery even on stamina mode one percent every 10 minuets over using wifi , it just keeps the battery when device is screen off -_- its horrible i didnt have this kind of problem with .253 and im wondering revert back to MM

Battery problems?

I know, our device has really great battery life and I don't have anything to complain about that, but a friend of mine just got himself a new phone and his values make me a bit jealous and most of all: surprised and stunned.
He got himself a Xiaomi Redmi Note 4 (SD 625 variant, MKT variant really sucks), it has the same processor, same display and not even 700 mAh more (4100 mAh) and he got with some "dev rom" (made by Xiaomi, seems to just be the beta of that ugly MIUI 9, based on Andorid 7.0) 6h of SOT, doze seems to haven't really kicked in in that time. in their forum in the SOT thread I see people getting normally about 8-10 with up to over 12 h of SOT, most of them on stock ROM without any additions. And I'm quite irritated about that huge of a difference with not that much more battery. And he seems quite convinced that it's not on the cost of performance, you should notice that quickly on such a heavily skinned ROM.
Now my question is: how in hell is that even possible? I mean our devices seem quite comparablewith just a slight bump in battery but near-stock AOSP Android against pretty much an iOS clone. Does anyone have any idea what could cause that big of a difference? And if it's software based could that be done on our device? Because my experience and from different posts our device lasts about 5-6 h normally.
I mean I'm already lucky about my 2 days of usage with up to about 2.5 days on some weekends where I have a lot of stuff to do. But I wouldn't mind a bit of extra. But my biggest problem with that is as simple as: how? I could really use some explaination right now...
I don't have issues with device.. stock 7.1.1 with dec.patch, unlocked bootloader, with latest magisk. Also installed greenify.
Then you are one of very rare cases. My experience is about half of that.
And I also meant on stock ROM, without any modifications. So I don't know which apps you greenified, but that was not the point. I use Greenify too but more for apps that aren't supposed to run constantly in background when I only use it very seldomly.
The norm for this phone is 8+ hours SOT. Sometimes I get 10 and a few have had up to 12. Unless you're gaming 8 should be easy. 5 hours means something is wrong with your phone hardware, you have a rogue battery eating app or you're gaming. I rarely charge my phone over the weekend even when I use it a lot.
Well, neither of that is the case and I rarely see people claiming more than 6h of SOT
So the answer to your question is, it's the wrong question. The question should be, why does my battery not last very long and what apps or usage causes me to have such poor battery life? Compared to the Redmi Note 4 the Z Play is exactly where it should be.
Here's a link to the SOT thread: https://forum.xda-developers.com/moto-z-play/review/screen-time-t3643959
gsmarena battery life test 100h endurance rating: https://www.gsmarena.com/battery-test.php3?idPhone=8310#show
Here's an app to help diagnose battery condition (Accubattery): https://play.google.com/store/apps/details?id=com.digibites.accubattery&hl=en
also betterbatterystats is really helpful.
I sincerely hope you get it sorted out!
Well, gsam isn't detecting any app that's off even with root so I don't think there is any. I installed that AccuBattery app, let's see what it has to say
Removed because of ****ty q&a system...
Oh, and another thing I noticed: I get very randomly reboots, and every time the battery percentage drops massively. Just had a 30% drop. And after the reboot the battery percentage seems like frozen. Now I rebooted and plugged in the cable and got 44% again... No fast charging. Do that detection seems very off
Motorola forum isn't helpful at all. Clearing cache and dalvik didn't change anything and running around for a week in secure mode (that's how random they mostly are) or even doing a factory reset without restoring apps is out of question for obvious reasons.
That's pretty weird. Did you try a factory reset and after restore your apps? There's not a lot you can do if you're not rooted, but you shouldn't need to do much anyway on stock rom.
Only other option is full RSD lite OS restore as a last resort.
I am rooted for long, that's why I use Greenify. I know it also works without but then it's a joke. As RSD lite is, it just refuses for everyone to detect anything on Windows 10.
Factory reset is out of question for the moment, it takes way too long to do it properly (with titanium and NANDroid backup first) and I won't have that much time probably for the whole of this month. Otherwise I would most likely already have went off to the next best custom ROM since Motorola just can't get their **** together and still work on 8.0 in test for 2.5 month with searching testers for another one.
I think the next thing I'll do is to try the good old battery calibration, just have to find the file storing the statistics. I know many say that won't work but that's rubbish, it worked for me already a few times
Update: no, no change. Don't know if that funky battery percentage bug on random reboots still happen since I haven't had any again yet, but they come too random and unpredictable.
And that AccuBattery just proves to be worthless. It tries to estimate the rest capacity, but then it even fails to detect original capacity by 500 mAh. The battery sucker stats are also unrealistic. It puts chrome first with 10%, while GSam with root puts it 5th at 4.6% after kernel, Spotify, Android system and fight services. Android itself even puts it 9th with screen, phone idle, cell standby, Android OS and Bluetooth in-between.
So let's see what happens first. Motorola releasing 8.0, which I will flash through the .xml.zip, this time using flashfile.xml which should force a factory reset... Or me finding the time to switch to a custom ROM
Edit: so I got another one, bit this time no crazy battery drop. But the other times I killed of the soft reboot sequence because Magisk can have some problems with that. This time I didn't
Yesterday I was finally able to do the factory reset since those darn random reboots became too annoying and Moto's support is had just the most ridiculous ideas... In the worst way.
Either way, now OTA looks better, let's see how it will turn out in the next days

Question Heat issue poco f3

I have the poco f3 i bought it since April i never hade heat issue until this past week the phone gets hot only from using apps like youtube and fb can i fix this problem
Some app must be running in background. Check the battery page in settings for apps with abnormally high usage.
I installed eu rom same thing the phone is getting hot over 54 c and 50% of memory is always full
zaki789 said:
I installed eu rom same thing the phone is getting hot over 54 c and 50% of memory is always full
Click to expand...
Click to collapse
Install better battery stats and check which app is using up battery
Am telling you I tried two different roms and you tell me check the apps that are using battery
Well thats the most obvious thing to do if you have a battery drain or heat issue. Changing roms because of overheating is like using a tank to kill a cockroach. You should have looked into which apps are using the cpu the most and done something about them. On top of that, youre being rude to the only person whos trying to help you. Im sorry to say but you wont be getting any help atleast from me
If you are not sure which app causing the problem, backup your data and reset to factory setting. you nothing to do with the ROM. the stock ROM is the best ROM you can have right now for both security and performance.
as far as i know F3 does goes warm quickly when use some apps, as for gaming it goes hot quickly.. i even checked it goes to 45-50 sometimes, it happen after i get 12.5
after up 12.5.2 the heat still goes but not as hot as before... i think it's matter of firmware & heat management kind of suck on F3
card-us said:
as far as i know F3 does goes warm quickly when use some apps, as for gaming it goes hot quickly.. i even checked it goes to 45-50 sometimes, it happen after i get 12.5
after up 12.5.2 the heat still goes but not as hot as before... i think it's matter of firmware & heat management kind of suck on F3
Click to expand...
Click to collapse
Yes i agree totally i hope they fix it next update are they any custom rom who doesn't heat up the phone

Question RedMagic 6S Pro EU V3.18 charging issue

So, i was on V3.15
I got update notification of V3.18 (3.7gb?)
I clicked.
My phone battery was behaving normal, calibrated and charge current speed 5200mAh.
I upgraded to V3.18 and booom, charge current shows always half of the value.
But it charges still 5200mAh but device thinks the input current is 2500-2600mAh.
My phone is EU variant. 16/256 Ghost Edition.
I downgraded to V3.15 (yes i lost data) and problem solved. I upgraded again to V3.18 and hello, problem is back!
This causes battery to be miscalibrated.
For over a week using this update and it still persists, it did not settle down.
So now when my battery hits 18% and i charge and it hits 56%, then its not 56% but in fact, its ~80%.
Charging while phone is fully shutdown is same too. It seems like the kernel is giving false info to device. So when phone system reads 2600mAh it moves percentage by that. So when this happens it thinks it charges alow and raises percentage slow accordingly too but in fact it still charges full speed.
Anyone else experiencing this issue? Using original cable and charge adapter.
Been sending video recordings/screenshots and 8min long of video of me talking/shutting down system/rebooting but the customer service denies to admit they messed up V3.18 charging parameters. They refuse.
So tell me. Who else is experiencing this issue?
It only happens on newest OS update (NX669S_EUCommon_V3.18).
So please, if you experience same issue, write it down here and contact customer service and give them link to this thread.
Raise awareness. I fresh installed V3.18 and it still happens! Wiped data, still happens!
Not normal!
Been using this update over a week with no luck.
Greetings, I am in the exact same situation like you with the latest EU update. Just created my account to post here, since I was browsing around the web searching for eventual fix for this issue. Sadly, I am unable to downgrade to the previous version and this is driving me crazy.
Can you suggest me a way to downgrade? (there is no factory reset option, nor wiping partition in boot mode works)
newpower84 said:
Greetings, I am in the exact same situation like you with the latest EU update. Just created my account to post here, since I was browsing around the web searching for eventual fix for this issue. Sadly, I am unable to downgrade to the previous version and this is driving me crazy.
Can you suggest me a way to downgrade?
Click to expand...
Click to collapse
You cant downgrade, if you do you will lose all data on phone with downgraded version.
The customer support i exchanged 15emails or so and they simply dont admit its their mistake. They just fool with me.
My belief is they intentionally try to ruin our battery to go for the new redmagic 7 device.
They even "overcharge" our phone. My phone alerted me at 74% (overvoltage battery charge stops). Voltage on battery raised up to 4.5voltage because battery charges still fast at 95-99% even tho phone thinks its at 74%.
But no, this Nubia company denies to admit their mistake with my proofs and tests.
Their technical team doesnt even check.
I mean they just need to put this update in their device and then charge from ~20% to 100% and they will see it.
We need more people gathering here up and to make our voice be heard. Come on guys everyone please stand up!
Sachitoge said:
You cant downgrade, if you do you will lose all data on phone with downgraded version.
The customer support i exchanged 15emails or so and they simply dont admit its their mistake. They just fool with me.
My belief is they intentionally try to ruin our battery to go for the new redmagic 7 device.
They even "overcharge" our phone. My phone alerted me at 74% (overvoltage battery charge stops). Voltage on battery raised up to 4.5voltage because battery charges still fast at 95-99% even tho phone thinks its at 74%.
But no, this ******* company denies to admit their mistake with my proofs and tests.
We need more people gathering here up and to make our voice be heard. Come on guys everyone please stand up!
Click to expand...
Click to collapse
I can cofirm the same voltage warning as well. This is really worrisome. I am fine losing all my data, just want to downgrade to safest version
newpower84 said:
I can cofirm the same voltage warning as well. This is really worrisome. I am fine losing all my data, just want to downgrade to safest version
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Click to collapse
https://help.redmagic.gg/hc/en-us/articles/4412024271001-REDMAGIC-6S-Pro
3.15 is the previous one we had before this bug arised.
I flashed 3.15 lost all data, then upgraded problem came back at 3.18.
But on 3.15 there isnt any.
Posted to their support with a link to the thread as well, we will search our rights if this is intentional with the release of RM7...
I also noticed, the cpu 4 main cores get stuck at 100% sometimes (for 20min or 1-2hours) causing huge heat build-up and extra high battery usage.
Sometimes it fixes itself and then quickly comes again stuck at 100%.
Only way to fix it is by rebooting phone.
Really sucks. When this happens, and you charge phone and play with charge separation, the phone goes very high temperature.
This is gaming phone? With problems?
Their kernel is bad. Their developers just DONT put effort. they cant release a simple normal clean kernel... I swear, if they dont fix these issues i will for sure go back to OnePlus as my next device, i had no such issue....
Sachitoge said:
I also noticed, the cpu 4 main cores get stuck at 100% sometimes (for 20min or 1-2hours) causing huge heat build-up and extra high battery usage.
Sometimes it fixes itself and then quickly comes again stuck at 100%.
Only way to fix it is by rebooting phone.
Really sucks. When this happens, and you charge phone and play with charge separation, the phone goes very high temperature.
This is gaming phone? With problems?
Their kernel is bad. Their developers just DONT put effort. they cant release a simple normal clean kernel... I swear, if they dont fix these issues i will for sure go back to OnePlus as my next device, i had no such issue....
Click to expand...
Click to collapse
They better release a proper update soon, I was wondering why the hell we had an update of almost 4GB without any concrete patch notes, neither new android ... now I understand why ...
newpower84 said:
They better release a proper update soon, I was wondering why the hell we had an update of almost 4GB without any concrete patch notes, neither new android ... now I understand why ...
Click to expand...
Click to collapse
This stuck cpu issue been since initial release for months.
Sometimes dont u notice battery heats alot way more than before while doing same thing?
At times its 37c and then at times hits 40c.
Fun thing is when i plug charger it suddenly shows my battery is fallin from 39c to 35c.
Zzz this company and device, probably my first and last redmagic device.
Big regret...
Sachitoge said:
This stuck cpu issue been since initial release for months.
Sometimes dont u notice battery heats alot way more than before while doing same thing?
At times its 37c and then at times hits 40c.
Fun thing is when i plug charger it suddenly shows my battery is fallin from 39c to 35c.
Zzz this company and device, probably my first and last redmagic device.
Big regret...
Click to expand...
Click to collapse
I have noticed some spikes in my battery indeed, just didn't do deep digging as you did. I will definitely pay closer attention to this strange behavior from now on ... starting to get even more worried now
It wasnt like this before.
Now it just loves to stay there.
newpower84 said:
I have noticed some spikes in my battery indeed, just didn't do deep digging as you did. I will definitely pay closer attention to this strange behavior from now on ... starting to get even more worried now
Click to expand...
Click to collapse
There is hope
Sachitoge said:
There is hope
Click to expand...
Click to collapse
Thanks for the update. I am still waiting response. /pray
Still didnt receive any update.
I got the following:
newpower84 said:
I got the following:
Click to expand...
Click to collapse
We have to wait.
Im regularly checking manually update through the app.
I noticed something.
Sometimes i see CPU is very aggresively piking to 100% the first 0-3 cores (4 cores).
Its the small cores maxing to 100% frequency very often.
But at other times it doesnt and i noticed. When it doesnt spike to 100% alot, the phone is battery friendly and doesnt heat alot even during charge, but at random moment this gets triggered and cpu becomes super aggresive for NO REASON!
This is SUPER frustrating!
Very poorly optimized phone, i will definitely not buy a RedMagic phone ever again.
My next device simply OnePlus back.
Im VERY disappointed in RedMagic... Gaming phone? Really?
Nice joke.
Sachitoge said:
We have to wait.
Im regularly checking manually update through the app.
I noticed something.
Sometimes i see CPU is very aggresively piking to 100% the first 0-3 cores (4 cores).
Its the small cores maxing to 100% frequency very often.
But at other times it doesnt and i noticed. When it doesnt spike to 100% alot, the phone is battery friendly and doesnt heat alot even during charge, but at random moment this gets triggered and cpu becomes super aggresive for NO REASON!
This is SUPER frustrating!
Very poorly optimized phone, i will definitely not buy a RedMagic phone ever again.
My next device simply OnePlus back.
Im VERY disappointed in RedMagic... Gaming phone? Really?
Nice joke.
Click to expand...
Click to collapse
I noticed the peeks too... Very disappointed as well...
newpower84 said:
I noticed the peeks too... Very disappointed as well...
Click to expand...
Click to collapse
The video fixes the stuck cpu parameters 80% of time.
It seems like an issue lying down in the phone OS.
RedMagic Gaming phone? Hah! CONSUMER NEEDS TO POINT THESE BASIC ISSUES? What is this
Even a 200$ phone doesnt have such issues.
The video is proof of the issue being unnecesarily running 4 cores at full peak and load.
Causing unnecesary heat buildup and battery drain.
I just got the following answer from their support:
newpower84 said:
I just got the following answer from their support: View attachment 5566221
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Click to collapse
What is that english i dont get it.
This device so disappointing....
I swear people that reviews these gaming devices are retards.

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