Touch screen freezes on my LG G3 - G3 Q&A, Help & Troubleshooting

Hi all!
I have a 2.5 years old LG G3 black and since Saturday the touch screen doesn't work very well.
When I unlock the phone the touch screen works fine a few seconds (2-5) but then suddenly it doesn't response to my touches, no touch feedback at all. It seems like it freezes... But the rotation and volume settings by the hardware buttons work fine all the time, even if the touch doesn't react .
I did factory reset and brought it to the repair service, they told it's the display and replaced the whole front part of my phone, but after couple of hours using it, the problem appeared again... No idea why, maybe it's a software problem and a reset to kitkat or an older version would help, but I haven't done any software update for a long time, so I don't think it has been caused by an unstable update or similar...
Using Android 6.0 the official one, no ROM.
Do you guys have any idea ?
Thanks a lot for help.

Related

Touchscreen not working after locking the phone

Hey Guys!
I have a big problem!
2 Weeks ago, the display of my G3 (not rooted, original LG Android) broke and i sent it to repairmyphone.de (I'm from Germany) for repair. Today my G3 came back and the display was fine. So i think they changed the display and repaired my phone.
Sounds good right? Well not exactly, because now there is a problem:
The touchscreen is working fine, but when i lock my phone (With the DoubleKnock or the Button) and turn the display on again, the touchscreen isn't working and i can't unlock the phone.
Only after i pull the battery out and start the phone again, the touchscreen is working fine. But when i lock the phone the same thing happens again. Even when i turn off the lockscreen and turn the display, the touchscreen is not working.
The strange thing is, the KnockOn is recognized so it turns the display on when i double tap it, but nothing is recognized after that.
I did a factory reset but the same problem happens again.
So i don't really know if it's a hardware or software problem is and if any one of you can help me with my problem.
I wrote the repairservice an e-mail but i think it will be read on monday.
So if nothing works i have to send it back again, but maybe you guys have a solution for me.
Thanks in advance!

[Q] lg g3 touch screen troubleshooting

Hi guys question for you. Ok I have an lg g3 about 2 months ago I dropped it and the screen shattered so I got a new LCD and digitizer. I installed it and it was working fine until about a week ago. The center stopped responding to touches unless I pushed a little harder and now yesterday the phone became almost unusable. I can hardly open the lock screen and to to open an app is almost impossible. Anything I can do to resolve this problem. I have rebooted and cleared cache and also done a factory reset. I have also unplugged the LCD and digitizer and plugged them back in still nothing.
I know this doesn't help but I am having the exact same issue.
For me I had my screen replaced and notice deadspots from time to time that would go away if I locked/unlocked the screen. So I did a little research and everyone was saying how I should do the touch firmware upgrade in the hidden menu so i did, and that killed the touch completely. Same issue as you, I can barely enter through lock screen. I even tried restoring to stock through .tot that didn't help.

Touch no responsive after call

HI, guys. You my only hope. 6 month ago a replaced my screen with screen from Ali. Sometimes I have problem, that after call touchscreen became unresponsive screen is working . Reboot with pwr + volume up do the job. I do some research. Proximity sensor is OK, even with disabled touch, thanks OTG cable.
Problem is unstable. O can't repeat it. Happens Suddenly.
This problem is rom independent. But I used only stock, and now on stock based custom
Locked bootloader
anyone? =(
beast_drc said:
HI, guys. You my only hope. 6 month ago a replaced my screen with screen from Ali. Sometimes I have problem, that after call touchscreen became unresponsive screen is working . Reboot with pwr + volume up do the job. I do some research. Proximity sensor is OK, even with disabled touch, thanks OTG cable.
Problem is unstable. O can't repeat it. Happens Suddenly.
This problem is rom independent. But I used only stock, and now on stock based custom
Locked bootloader
Click to expand...
Click to collapse
+1
i have the exact same problem with you and i think is screen related.
i ll perform the proximity sensor check and if it is not the source of the problem,i ll take off my screen,give a cleaning at the connections and put it back on, to notice it s behaviour.
hope i won t break my screen cause it happened before:fingers-crossed:
my screen has started un gluing from the left side of the display and screen is lifted upwards ,i just mention this for the possibility of causing a problem with those freezes during incoming calls,but i can t think of anything.
probably i need to order a new display(not from the same seller of course) cause it is a little dim too,if it s not fixed after trying those i really don t know what i will do with my phone,it really gives in my nerves with this problem(otherwise i m very satisfied of owning it).
i ll come back reporting after making my tests...
EDITroximity sensor check OK,no problem.
cleaned the connections of my screen and i have only 1 freeze after 40 calls,but is still there and is only a day that passed..
i can t target if my problem is hardware or software,i ll flash stock lollipop with flashtool and wait for some days,but if it appears again what should be my next step?
any ideas welcomed..
EDIT 2:after five days on stock 5.1,problem seems to dissapeared,so i supposed it is related to an app...
EDIT3:till now everything is OK.

Samsung Galaxy Grand I9082 Safe Mode problem after changing the touch screen.

Guys i just got problem with my Mobile i have changed the touch screen few times from repairing shop but every time it comes with a new proble. i just bought a new touch screen from the hardware shop and replaced it by myself. now touch is working fine but there is another problem it just starts in safe mod. i have restarted it many times but the problem remains the same. i checked it with the old touch panel and mobile starts in normal mod with that. can you guys help me out with this? I will be thankful to you guys. Sorry for my English.
I think you have bought an incompatible screen. try connecting older ones or buy a new one
While rebooting the phone keep tapping the left most button (what ever that is called). There is a Youtube video too.
I too faced a similar issue after replacing the screen and happens when you fiddle with the buttons when the phone is booting up.

Touch screen issues - July Update

And another problem with the July update (the most f****d up update ever! lol)
After fully charging the phone (with the OEM charger) I noticed that the touch screen became very unresponsive especially with the navigation buttons. Strange but I never faced such a problem before this update.
Hello, I have exactly the same problem.
The screen is less responsive and very difficult to use.
PetitSpirou said:
Hello, I have exactly the same problem.
The screen is less responsive and very difficult to use.
Click to expand...
Click to collapse
In my case, after rebooting the phone - the problem disappears
My screen touch doesn't work at all now. After update. Any answers.
miA2lite. said:
My screen touch doesn't work at all now. After update. Any answers.
Click to expand...
Click to collapse
The first thing you should do is factory reset.
No touch on LCD. miA2lite
I have tried hard reset that but it's still the same. No touch at all. The bootloader is locked. So just want any solutions. Or answers. . I have tried another screen. And that doesn't work either. So maybe software related. ?
same problem with august update
I think I will give back in warranty
New mi a2 lite here with the latest update . The keyboard is so slow . i need to press twice on letters especially on the edge of screen(i can type faster on my older samsung s4) .same thing for scrolling sometimes fast and other times slow
I recommend both of you to try "Force GPU Rendering" option in developer settings, in my case after applying august update the problem still exists but not as worse like before /in July update mostly/. The strange thing now is the problem not shows up after every charge, maybe it's just hardware issue in my case, maybe after charging the phone become too hot and the issue shows up / f****d up display cable or so../
i droped my A2 lite phone then screen didnt work at all and tried to reset it what can i do???
bananabread 123 said:
i droped my A2 lite phone then screen didnt work at all and tried to reset it what can i do???
Click to expand...
Click to collapse
I think you need to open a new thread since your situation is different from the OP.
Has anyone been able to resolve this issue? It's extremely frustrating, especially since the phone is generally preforming pretty well apart for this problem!
Since July unfortunately still the same issue
I solved my Mi A2 lite ghost touch problem by turning on battery saving mode. I tried all other methods before it and none of that worked. May be the problem is with some background process which turns off by turning on battery saving mode. I hope this method will work for you.

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