Using Dual SIM On XT1676 - Moto G5 Questions & Answers

Ok, and advice appreciated.
Have just put a SIM in the second slot in my G5. Am running a Vaya SIM (voice, data, sms) in the actual primary slot and a Telstra (voice only) in the second slot.
If i select the Vaya as primary SIM for all three (voice, data sms) in settings it works fine.
But using an app (Dual SIM Selector) to select what SIM on a call by call basis, it wont send or receive calls on the Telstra SIM and tells me mobile network unavailable for voice calls.
If i go to settings, and set the Telstra SIM as primary for voice, data and sms (needs to be set for all 3 regardless no data plan on that SIM) then i can make and receive calls from the Telstra SIM no probs.
So both SIMS are active, and both SIM slots work with a 3 or 4G card. Have swapped SIM cards in the slots and all as above. SIM cards are good and slots both work.
What i was hoping for with a dual SIM phone was for the Vaya SIM to be active for making / receiving calls, SMS and data as normal, but for the Telstra SIM to be "listening" , be able to receive calls , and make calls when selected on a call by call basis.
Now,being in Australia and having had the 2G network shut down late last year (3 and 4G only now) i am wondering if that has something to do with this??
Anyhow, wondering if there is anyone out there who knowing more about this dual sim thing than i has any ideas??

Hmmm........did some checking and think my problem with the dual sim thing is due to the 2G network on telstra and optus being shut down.
Seems under the software on the G5, whichever SIM card that is NOT set to handle mobile data, tries to default to 2G as preferred network (under Settings / More / Mobile networks) and the "Preferred network type" button is greyed out and inactive.
Of course no 2G network when you try and make a call it tells you no network available. Sadness.
So, unless Motorola come up with a fix, or deal with this in their next update for Australian phones, i think i'm stuck on switching between SIMS, and NOT having the second SIM able to listen out and receive calls, which even if both SIMs share a radio seems a no-brainer capability to have to me. Have sent a begging email to Motorola asking if they have a fix / workaround and would they consider thinking about this for next update? Pretty much all i can do, although if there are other Australian users with similar issue wouldn't hurt for them to contact Motorola support as well??
Anyone know how to set up a "shortcut" direct to the SIM config page in settings?? App or widget for that??

Am hearing on the G5 Whirlpool thread that there is an update / fix in the works and maybe on the way from Motorola to deal with the dual sim issue (defaulting to 2G) on the Australian G5.

Got the below from Motorola support today. So, fix is on the way.
Good day!
>
> We just received an update from our corporate team in regard to the
> network supported by the SIM slot 2 of Moto G 5th Gen. They confirmed that
> the 2nd SIM slot supports 2G network only. For operator who has shut down
> GSM/2G network, it will show no service, we plan to support 3G voice via SW
> update later this year, however we don’t have a firm schedule yet.
>
> We apologize for the inconvenience it has caused you.
>
> If you have any further concern, please feel free to get back to us. We
> are always glad to help in any way we can.
>
> Thank you and enjoy the rest of your day!
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Click to collapse

http://ausdroid.net/2017/05/26/moto-g5-2nd-sim-3g-enabling-software-patch-tested/

Related

[Q] Data features on the HTC M8 dual Sim

Dears,
Am in the process of researching/buying an HTC M8 dual SIM phone, can someone please advise if it is feasible to STOP Mobile DATA on a certain line (Ex: Line1) and ENABLE Mobile Data on the other line (Ex: Line2).
Thanks for all your help.
Regards,
H
Bad dual sim management
Better late than never, right?
You find "dual sim management" in the phone's settings.
This is where you can activate and deactivate each sim and where you set the preferred sim for mobile data.
So, yes, you can easily switch the sim that's being used for mobile data.. However, the BIG restriction is, that the sim 2 radio only supports 2G (up to EDGE). So, in order to use high speed internet from the provider whose sim is located in slot 2 you actually have to swap the sim cards. Also, there's no way to automatically switch to the other network's mobile data in case you lose mobile data coverage on the preset network . You really have to tell the phone manually which network to use.
Another big issue for me is that I can't preset the network I use for calls. So, my sim 1 is for data only. sim 2 is for voice calls and texts. Remember: it has to be this way because only sim 1 supports 3G/4G. Now, when I initiate a call via voice or via my car's bluetooth unit the phone automatically tries to use sim 1 as the default for calls. I can't set it up to use sim 2 as the default call handler and there's no dialogue asking me which sim to use like when I dial manually. That's really bad, all other companies that offer dual sim phones have better management options in their software's settings.
I tried using alternative phone apps which give you the option of choosing a default sim for calls but this only works for voice-dialing; bluetooth still overrides the alternative dialer and always goes with the stock one.
I hope this helps - so actually I'd advice agaist the M8 dual sim despite it being beautiful and having really good hardware.
digitalhug said:
Dears,
Am in the process of researching/buying an HTC M8 dual SIM phone, can someone please advise if it is feasible to STOP Mobile DATA on a certain line (Ex: Line1) and ENABLE Mobile Data on the other line (Ex: Line2).
Thanks for all your help.
Regards,
H
Click to expand...
Click to collapse

FreedomPop UK sim card

This was first flagged up by @ShootistUK on the Eragon ROM development thread but thought I would open a thread for it here as the other thread is getting long and is probably not the place to discuss this sim card.
Mine arrived today and I have spent many hours trying to get it working in my phones(Galaxy S3, Moto G 4G as well as the P8000) - I did manage to send and receive a text and make a call after installing their own messaging app(which they tell you to do) but so far have not managed to get data working at all despite it being basically a 3UK sim so it should use the same apn I would guess. I already have 3 other 3UK sims so am quite well versed in getting them working but so far the freedompop one has defeated me!
Hopefully ShootistUK will let us know if he has had any success(I doubt or if there is anyone else who has one of these sims please let me know.
Well, you have had more success than me. I fail to even get the application to work. It always gives me an error about using up all my premium minutes (or something similar) and to turn wifi off which does nothing at all to help. However I cannot get my 3-2-1 sim from 3 to work unless I make it the default data sim which pretty much defeats the object of having the sim in the phone alongside my vectone unlimited sim.
Hmmm, interesting - so your main sim is your vectone one(which is an EE mvno) - The problem with the 3 sim is that it cannot function in 2G mode and the p8000 doesn't allow you to run both sim slots in 3G mode so you are going to lose some functionality somewhere. What is your ideal setup by the way? I suspect it's not going to be achievable unfortunately...I am currently running my 3-2-1 sim as default for data/sms/calls and have a Vodafone payg as backup in case there's no 3 signal(so really for calls and the odd text too. I also have a tpo sim which I could use for backup but I don't think I can use the FP + 3-2-1 together and in fact can't even get the FP one fully working by itself. I may try again tomorrow in a different location in case it was a case of weak signal?? I'm sure I saw that error too but I'll see if I can replicate that issue again!
Well I have got both sims functioning at the moment by enabling default data sim as the 3-2-1 sim (but disabling data in the other menu so it doesnt use the data connection) and relying on wi-fi at home and work. At least this way I can receive and make calls/texts on both sims even though I can not use mobile data on the vectone sim and do not want to use the data on the payg sim. This is not in anyway a perfect solution but I suppose an issue with dual sim phones.
Yes, that's not ideal I guess but at least the vectone sim functions in 2G mode, I don't think it's possible to get two 3-2-1 sims working together.
Well I will now see if I can get my 3 pay monthly sim to work in the phone instead of the 3-2-1 sim using the same method. Just very annoying that they only work together if I have disabled data on the vectone and enabled and disabled the data on the 3-2-1 sim. Is there anyway to get the 3-2-1 sim and another sim working together with the data set to the non 3-2-1 sim? I like vectone for the price but willing to get another provider if I can get them to co-exist.
So you enable the data in the sim cards settings and disable in the data usage section, is that correct?
Simple answer is yes, make the 3-2-1 sim the preferred data sim and then disable the data in the data usage menu. Then both sims work for calls and sms. If i need mobile data I then make the vectone sim the data sim which turns the 3-2-1 sim off.
yeah that's a bit of a clunky solution but it's the only one that'll work unfortunately but you won't be able to get 2x 3UK sims working on 3G/4G at the same time I suspect...

dual sim standby - both 3g/4g ?

So I've read in a few reviews it's a dual sim standby (both sims are in standby for a phone call) and both of them are capable of 3g/4g at the same time?
anyone know?
reason I ask is in my country the 2g bands are closed so can't use any other dual sim phone (all of them force second sim to be on 2g)
I don't think both of them are capable of 4G for the simple reason 2 SIM from 2 different network providers = 2 IP address, and you need to know it's complex to make usable 2 IP address in the same time (MPTCP).
Then like on the OnePlus 2, you can only use one SIM for data and the other for phone calls/SMS/MMS in the same time.
The only phone that I am aware that is able to do 4g on one sim and 3g on the other is the mi5.
I am also keen to know if we can do the same on the one plus 3. I live in Singapore and 2g will be deactivated soon.
Sent from my X9009 using XDA-Developers mobile app
I'm not expecting the phone to use data on both. i'm more concerend about just being on standby for phone/msg on 3g (or 4 if possible). Like using your phone blocking data on the second sim. I don't see why it's so technologically hard. 2g is soon to be gone evrywhere
I have tested Mi5Pro and it have first sim 2G/3G/4G and the second sim 2G/3G simultaneously (dual sim stand-by).
I have read in a review than OP3 also. I will receive mine next monday, i will test ...
thanks a lot. anyone else can confirm ?
I can confirm .. i have received my op3 yesteday and it is 2G/3G/4G on sim1 and 2G/3G on sim2 simultaneously. Sim2 is only for calls and messages.
Like OP2 and other phones, it is possible to swap sims and in this case, sim2 is 2G/3G/4G with data and sim1 only 2G/3G for calls and messages.
I confirm also that op3 is dual sim stand-by and not dual sim active.
Le_Matriciel said:
I can confirm .. i have received my op3 yesteday and it is 2G/3G/4G on sim1 and 2G/3G on sim2 simultaneously. Sim2 is only for calls and messages.
Like OP2 and other phones, it is possible to swap sims and in this case, sim2 is 2G/3G/4G with data and sim1 only 2G/3G for calls and messages.
I confirm also that op3 is dual sim stand-by and not dual sim active.
Click to expand...
Click to collapse
So your SIM 1 is on 4G/LTE and SIM 2 can receive calls and text in 3G mode?
Yes but when call is made on SIM2, data on SIM1 is interrupted (dual stand-by)
Le_Matriciel said:
Yes but when call is made on SIM2, data on SIM1 is interrupted (dual stand-by)
Click to expand...
Click to collapse
Is this by design? That seems like a very frustrating limitation. I would be okay with data services flipping over to SIM2 while on the phone there.
I also seem to have a problem of the OP3 kicking down from LTE to HSPA when I make a phone call.
Any ideas?
appletalk said:
Is this by design? That seems like a very frustrating limitation. I would be okay with data services flipping over to SIM2 while on the phone there.
I also seem to have a problem of the OP3 kicking down from LTE to HSPA when I make a phone call.
Any ideas?
Click to expand...
Click to collapse
Yes, it is designed like this, like all dual sim except Asus ZenFone 2, Galaxy S4 Duo and few other models.
LTE networks has not "phone circuits" and call are made in 3G (phone connect in HSPA during call). This is for all LTE phones.
LTE calls are possible with VoLTE protocol witch is IP voice communications and not voice circuit.
For using VoLTE, the phone need compatible with this protocol AND operators needs to activate this functionality.
Le_Matriciel said:
Yes but when call is made on SIM2, data on SIM1 is interrupted (dual stand-by)
Click to expand...
Click to collapse
While you are using data on SIM1, will an incoming call on SIM2 ring on the phone or will the call be treated as though the phone is off-network and be directed to voicemail?
rickhuizinga said:
While you are using data on SIM1, will an incoming call on SIM2 ring on the phone or will the call be treated as though the phone is off-network and be directed to voicemail?
Click to expand...
Click to collapse
incoming call on SIM2 will ring.
Both the SIMS can receive calls no matter which of them are used for mobile data.
---------- Post added at 10:18 PM ---------- Previous post was at 10:01 PM ----------
spritey176 said:
So I've read in a few reviews it's a dual sim standby (both sims are in standby for a phone call) and both of them are capable of 3g/4g at the same time?
anyone know?
reason I ask is in my country the 2g bands are closed so can't use any other dual sim phone (all of them force second sim to be on 2g)
Click to expand...
Click to collapse
It is dual sim standby and both the sims are in standby for a phone call. Both of them are capable of 4G/3G/2G but NOT at the same time. 4G can be used only in one sim slot at a time. It can be set by going to settings > SIM cards> Preferred SIM for Cellular data. Whichever SIM you choose here will have 4G option. It can be changed from settings>Cellular networks > your SIM card > Preferred network type. (4G or 3G or 2G). The other SIM can have either 3G or 2G but there is no option to choose it. The only way is to click on 'Network operators' option from Cellular networks menu and choose a 2G or 3G service. Hope it helps.
I get 4g on each sim but you have to pick one for data but both are 4g
So if I have 2 sims, one for calls with 6gb 4g and one for data with 15gb 4g, when I finish the 6gb on 1st sim I can switch the data to the other sim via software? Thanks
Your right you can
Important about dual active
Le_Matriciel said:
Yes, it is designed like this, like all dual sim except Asus ZenFone 2, Galaxy S4 Duo and few other models.
LTE networks has not "phone circuits" and call are made in 3G (phone connect in HSPA during call). This is for all LTE phones.
LTE calls are possible with VoLTE protocol witch is IP voice communications and not voice circuit.
For using VoLTE, the phone need compatible with this protocol AND operators needs to activate this functionality.
Click to expand...
Click to collapse
This is true, but you can also add to the list of "Dual Active" phones all Huawei premium phones:
Mate 7, Mate 8, Honor 6, and probably Honor 7 and 8.
They all have DUAL ACTIVE SIM CARDS, which means that you can have a call on SIM-1 and get a waiting call on SIM-2, then you can answer the call and swap between the two active calls!! I even tried calling SIM-1 from SIM-2 and it was actually ringing!!
Also more importantly, when using data on SIM-1, you can make or receive a call on SIM-2 without interrupting data.
That's pretty amazing, but with a major drawback (at least for me, it is): 3G/4G service is only accessible on SIM-1 slot!! The SIM card in slot-2 will always be 2G and would never ever access 3G/4G networks
This is bad because I travel a lot, and I always need to be able to switch data from SIM-1 to SIM-2 and vice versa. The only option I have is to physically swap SIM cards between slots, which actually ruins the whole concept of having DUAL SIM mobile
My guess is that they are actually using two separate modems, each one is dedicated to one of the two SIM slots, and only one of them supports 3G/4G connectivity.
TheLoverMan said:
Your right you can
Click to expand...
Click to collapse
so, you are saying that both sims are 3G/4G capable, but can be used for data one at a time, and can be switched anytime via settings ?
I have a questión, so if a dual sim phone have 3g/4g capabilities on both sims, is there a way to make like a failover setup such as if sim1 looses data the phone switches to sim2 data automatically and viceversa?
I have problem in my one plus 3 network issues both SIM are not working properly both SIM search for network frequently when I switched data no network can anyone give solution I tried all rebooting, factory reset, searching network manually.

Dual SIM Data issue: after reboot always on wrong SIM

Hey champs,
I got a strange issue with the swift. Last year I bought 3 Swifts for my wfe and kids. All of them equipped with two SIMs (1&1 for wired phone connections only, Simyo for cheap data flatrate and calls to mobile phone numbers). All phones have been upgraded to Android 6 so far. We use dual sim selector pro to do the call routing to the correct SIM, works like a charme. But regardless what I set in mobile data settings, after reboot the mobile data will always connect to 1&1 mobile networks (in fact it is vodafone) giving us one time a very high bill.
In the meantime I amended the vodafone APN to get rid of it, but this only leads to the situation, that after a reboot there is no mobile data at all. And since my son's phone is locked by funamo parental control, he is even not capable of swithcing mobile data by the settings.
Is there any chance to make the setting permanent? Is there any API call available, so I can get it managed e.g. by tasker? Is there an app available, that deals with data settings on dual SIM phones with Qualcom chipset?
Tnx in advance!
Glad to see I am not the only one with a problem, I live in Spain and use Orange SIM for data and voice, I also have a tesco voice only SIM which I use when in UK. Fine. I have exactly the same problem after a reboot or flat battery, "No Data Connection" when I check the settings it has changed to Tesco (which does not have data) Its only the data scource SIM that changes - voice and SMS remain as Orange. It is very annoying.
Same problem here with stock Android 6.0.1 Cyanogen OS 13.0-ZNH0EAS2NH and EE sims in slot 1 and 2... (one work and other personal).
Was thinking of returning phone, but apart from this problem, I really like it.
Latest Cyanogen OS update, (just installed), appears to have fixed my problem...
I updated, did a battery pull just for good measure, and with several restarts, the correct SIM appears to be selected each time.

Question Switch mobile data to Active SIM (that is used during call)

Before OnePlus 9 Pro I used to have Huawei P30 Pro that automatically switched Mobile Data to SIM card that was used during a call. It gave me an ability to use internet regardless of SIM used for call (important scenario when driving, for instance). It's noteworthy that none of my 2 carriers support VoLTE / VoWiFi. Now for OP9 Pro this mission became impossible and it feels like a downgrade compared to 3-4 yr old phones.
Is there any solution for this? Maybe custom ROM, hack, whatever...
So at the moment you have Sim1 with data and Sim2 without data?
In settings you can set your preferred Simcard for calls, messages and Data.
Does setting Sim1 as preferred Simcard for data not work?
Bunecarera said:
So at the moment you have Sim1 with data and Sim2 without data?
In settings you can set your preferred Simcard for calls, messages and Data.
Does setting Sim1 as preferred Simcard for data not work?
Click to expand...
Click to collapse
My both SIM can be used for Mobile Data if I select explicitly, and regardless of preferred card (1 or 2) for data, I can't get data working in case I call from the card that was not selected as a preferred one.
The switch in SIM settings that says there must be VoLTE active on second card in order to make data working during a call from first one does not help. Simply because there is no VoLTE available from carrier.
For instance - I have preferred card SIM1 and I call from SIM2 (and need phone to switch to using data from SIM2 during a call), in this case during a phone call I have no data available at all. Very inconvenient in a car (navigation) or just if you have to check some info from internet during a call. Previous phone allowed to use such feature without VoLTE (same cards, same carriers), OP9 Pro doesn't. I wonder if it's a software limitation or hardware.
I am looking forward to change OP9 to Mi 11 Ultra now due to this... ((
My model is LE2120
VoLTE is unchecked in settings?
Otherwise, no idea dude...
Maybe check in Oneplus forums?
Hi I'm in almost the same situation like you.
The only way that i thought it can be done on the op is using tasker.
If you know how to use tasker and manage to do it, please let me know
Tasker will wait for and event like receiving a call, identify which sim the call in coming on, switch active data to the same sim the call comes in on, and viola
I've opted for the most radical way - switched to Samsung S21 Ultra. It was hard to tolerate such caveats like absence of mobile data auto switching, mid-end camera & fast-dying battery in flagship phone...

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