LG G4 Stuck In Firmware Update - Stock Reset? - G4 Q&A, Help & Troubleshooting

Hi, recently decided to reset my phone back to stock as I had some trouble with a few programs after resetting my phone. I tried factory reset but the programs didn't work so I decided I would try to just restore to stock and start fresh. I followed a guide on how to do the stock restore using LGUP/LG Flash Tool. I followed the guide and put the KDZ File into the program and pressed cse flash. The program worked till around 12% then it got stuck and just didn't work anymore. It said error so I kept trying over and over as some guides on this problem said to keep trying.
Nothing has happened and my phone is now stuck on firmware update screen. I have taken the battery out multiple times and replaced it back in and turned the phone on but it automatically goes to that screen after showing the lg logo. I have tried the volume down and power button factory reset but that doesn't work and tried getting onto download screen if that was any help but couldn't do that either. Now I'm stuck here... Any help? Don't have any other phone and can't afford to get a new one so I would like to try fix this anyway possible.
After failing the flash update thing the program says failed my phone says 0%. It went to 1% once and then just went back to 0% after it didn't work. So don't know if it's been changed in anyway. All help appreciated.

Did you have LG up set at refurbish or upgrade.....

stinka318 said:
Did you have LG up set at refurbish or upgrade.....
Click to expand...
Click to collapse
I did refurbish first as I wanted to start new and it didn't work even though I did it a few times. I tried upgrade after and still nothing. Also have tried Uppercut and that does the same as normal LGUP.
The furthest % it got to was 19 on the computer and 8 on the phone and then it just stopped again. It usually stays between 11-19%. But most of the time 11%-16%

Have you made sure that it is the right region......
Try to down load just tot file and try that....

stinka318 said:
Have you made sure that it is the right region......
Try to down load just tot file and try that....
Click to expand...
Click to collapse
Where would the TOT files be? Can't seem to find any for LG H815 v20i ?
And what program should I use to do it?

Janny1993 said:
Where would the TOT files be? Can't seem to find any for LG H815 v20i ?
And what program should I use to do it?
Click to expand...
Click to collapse
This may help...........
http://storagecow.eu/index.php?dir=Xda/LG+G4/
If that don't work try this..........
https://forum.xda-developers.com/g4/orig-development/bl-lock-ul-android-6-0-marshmallow-t3459260

Related

[Q] stock bootloop help

my wifes lg optimus g pro e980 is stock unrooted and stuck in bootloop, the ringer stopped working today after checking volume settings i restarted it and its been bootlooping ever since. tried factory reset and lg flash tools and they didnt work factory reset did nothing and flashtool ran its course but failed three times dont know what to do any help would be great thanks in advance
dhdneophyte said:
my wifes lg optimus g pro e980 is stock unrooted and stuck in bootloop, the ringer stopped working today after checking volume settings i restarted it and its been bootlooping ever since. tried factory reset and lg flash tools and they didnt work factory reset did nothing and flashtool ran its course but failed three times dont know what to do any help would be great thanks in advance
Click to expand...
Click to collapse
Stock unrooted and it did that? Did she drop it or get water in the phone somehow? What error did it give (if any) in the flashtools? At what part of the booting process does it stop?
eL_MeXiCaNo said:
Stock unrooted and it did that? Did she drop it or get water in the phone somehow? What error did it give (if any) in the flashtools?
Click to expand...
Click to collapse
Hello, I have the same problem of bootloop in CWM.
It begins after performing a factory reset from Android settings.
I have a G PRO F240L rooted whit this method : http://www.technostall.com/lg-optimus-g-pro-f240-root-and-install-custom-recovery-image/
I tried to follow this method http://forum.xda-developers.com/showthread.php?t=2420219 but it fails because of error "insufficent battery"... while my battery is fully loaded..
Thank you for your help
eL_MeXiCaNo said:
Stock unrooted and it did that? Did she drop it or get water in the phone somehow? What error did it give (if any) in the flashtools? At what part of the booting process does it stop?
Click to expand...
Click to collapse
yes it was dropped but in a heavy duty case worked fine all day til the ringer stopped no error message in the flashtools it just says error and it stops at lg screen with lights flashing on home button edit shows error F0000002 can anybody tell me how to find out what that means

[Q] My lg G4 STUCK ON DOWNLOAD MODE

my phone is not working
pilo99 said:
i think i accidently bricked my lg g4 ....now it is stuck on download mode , i tried to get to the stock recovery through the buttons ..volume down and power but it keep rebooting to download mode , plz any help will be appreciated
Click to expand...
Click to collapse
Have you pulled battery and turned back on?
pilo99 said:
i think i accidently bricked my lg g4 ....now it is stuck on download mode , i tried to get to the stock recovery through the buttons ..volume down and power but it keep rebooting to download mode , plz any help will be appreciated
Click to expand...
Click to collapse
i did pull the battery and waited 30 second and it is the same thing it keep going to download mode
pilo99 said:
i think i accidently bricked my lg g4 ....now it is stuck on download mode , i tried to get to the stock recovery through the buttons ..volume down and power but it keep rebooting to download mode , plz any help will be appreciated
Click to expand...
Click to collapse
more info is better than none, what did you do to "accidentally brick" your phone? and if you are stuck in download mode you could try the lg mobile support tool and re load the rom for your device.
zPacKRat said:
more info is better than none, what did you do to "accidentally brick" your phone? and if you are stuck in download mode you could try the lg mobile support tool and re load the rom for your device.
Click to expand...
Click to collapse
Thanks a lot , i dont think there is a room yet for lg g4 tmobile i looked every where for the kdz and tot file ...
pilo99 said:
Thanks a lot , i dont think there is a room yet for lg g4 tmobile i looked every where for the kdz and tot file ...
Click to expand...
Click to collapse
READ completely, including the link in 4 before starting!!!
download the tool using the lg d851, under t-mobile. the tool is generic, and can be found at lg.com under support/downloads
1. install LG Mobile Support Tool
2. run Tool, it will query lg for updates and do so if needed.
3. Install USB Driver (dismiss if you have done so already)
4. follow this process: http://forum.xda-developers.com/showpost.php?p=51268802&postcount=21 (use 5. below to put into download mode, not vol up and down like the link states)
5. with your device off, hold the volume up button while plugging in your USB cable with the Tool open.
6 you system will recognize the device and configure drivers, this will take a minute.
7. continue following the link in 4.
I ran into the same problem and now i'm stuck in downloadmode!
Does this method work? Or is there any other fix yet?
Thanks in advance!
schwederino said:
I ran into the same problem and now i'm stuck in downloadmode!
Does this method work? Or is there any other fix yet?
Thanks in advance!
Click to expand...
Click to collapse
no i did not fix mine yet i am on tmobile am not sure if they will consider return am still within retun policy
hey guys, don't ask for a different fix if you don't bother to explain how your phone got stuck in download mode. as for does this work? Why don't you try, it's the same tool used to upgrade firmwares instead of using OTA, and the link included shows how to get the tool to download the file (if it sees the same/current f/w it does not download the firmware) and you have nothing to loose, and this method is often used to recover from "soft bricking" your phone.
i was restoring my LG G3 to stock through the lg flash tool .....when i got through with it and restore was succesfull. somehow i forget the usb cable plugged through my pc usb port ...then connected my lg g4 that is where the flash tool got my Lg g4 on Downloade mode ....i tried all the methodes somehow i think the recovery is messed up .....i can get to the recovery through the button but it reboot straight to the download mode ....thanks every one for their support
pilo99 said:
i was restoring my LG G3 to stock through the lg flash tool .....when i got through with it and restore was succesfull. somehow i forget the usb cable plugged through my pc usb port ...then connected my lg g4 that is where the flash tool got my Lg g4 on Downloade mode ....i tried all the methodes somehow i think the recovery is messed up .....i can get to the recovery through the button but it reboot straight to the download mode ....thanks every one for their support
Click to expand...
Click to collapse
did you try what I listed earlier?
Yesi did every step and it does not seemto help.. Thanks again...
Yes i followed all the steps including reinstalling drivers and the lg mobile for the D851
Good luck, if you did the kdz there is the LG flash tool
zPacKRat said:
Good luck, if you did the kdz there is the LG flash tool
Click to expand...
Click to collapse
When did the kdz come out? You have link for this?
MicroMod777 said:
When did the kdz come out? You have link for this?
Click to expand...
Click to collapse
don't think it's out yet, however my statement was somewhat incoherent. I meant to say if he had the kdz, he could use the flash tool to recover his phone.
zPacKRat said:
don't think it's out yet, however my statement was somewhat incoherent. I meant to say if he had the kdz, he could use the flash tool to recover his phone.
Click to expand...
Click to collapse
Yea, at this point there no way to fix this without a kdz that I know of.
Call LG and tell them you need the kdz to restore your G4.
i was lucky, i had flashed twrp before my phone soft brick..
Sent from my unlocked and rooted LG-H815
I got an LG G4 which is stuck on lg screen. When I put it in download mode, it shows download mode for a few seconds and restarts. I was trying to flash ZVB over ZVD and it ended up like this. Model is ls991 . Any help would be really appreciated!
Anyone got any idea? The whole thing started with getting rid of the Genisys rom ... I did not like it ... I thought I was going to bring it back to the stock, but then LG Up wrote an unkown device ... I thought it was flash with lg bridge ... that's what I lost. .. has removed recovery and has stopped updating at 16% ... since then it is only download mode I tried to update but failed with all three programs ... LG up to start - unkown device, LG bridge stop at 16% , LG Falsh Tool 9% ... sorry for my english

[Q] My G3 D855 shut down with no reason every few minutes

Yesterday I had a serious problem - my phone had a kernel crash and after a while of working on it I managed to flash through download mode. anyway, after managing to flash the stock 6.0 my phone won't enter to recovery mode, and every time I turn it on after a few minutes when the phone shut it's screen due to me not using it it won't turn on unless I would remove and put back the battery.. Any ideas what should I do? Thanks for every help!
Talmst said:
Yesterday I had a serious problem - my phone had a kernel crash and after a while of working on it I managed to flash through download mode. anyway, after managing to flash the stock 6.0 my phone won't enter to recovery mode, and every time I turn it on after a few minutes when the phone shut it's screen due to me not using it it won't turn on unless I would remove and put back the battery.. Any ideas what should I do? Thanks for every help!
Click to expand...
Click to collapse
Try to flash a LP KDZ for your device model with KDZ method from Download Mode.
neutrondev said:
Try to flash a LP KDZ for your device model with KDZ method from Download Mode.
Click to expand...
Click to collapse
I've Tried, tried through LGUP and it showed me unknown model so I couldn't do it with LGUP. Also tried with lg flash tool and had a disconnection with server and couldn't flash...
When I try to flash the 6.0 kdz it has the same message but after a while I press Retry and it flashes the 6.0 kdz.. after flashing the phone will turn on and work for a few minutes (not 100% ok) and then shut down again, with the ability to turn back on after removing and replacing the battery (and the all shut down process continues).
Talmst said:
I've Tried, tried through LGUP and it showed me unknown model so I couldn't do it with LGUP. Also tried with lg flash tool and had a disconnection with server and couldn't flash...
When I try to flash the 6.0 kdz it has the same message but after a while I press Retry and it flashes the 6.0 kdz.. after flashing the phone will turn on and work for a few minutes (not 100% ok) and then shut down again, with the ability to turn back on after removing and replacing the battery (and the all shut down process continues).
Click to expand...
Click to collapse
Think you flashed a KDZ that is not for your model.
I thought so too for a while, but i Double checked and I'm flashing the kdz for D855 European Offical (which is what I have)..
neutrondev said:
Think you flashed a KDZ that is not for your model.
Click to expand...
Click to collapse
checked and it is the right kdz.. is trying to come back to first stock will work for me? d85521c or something like that?
Talmst said:
checked and it is the right kdz.. is trying to come back to first stock will work for me? d85521c or something like that?
Click to expand...
Click to collapse
Yeah. Try that.
neutrondev said:
Yeah. Try that.
Click to expand...
Click to collapse
should I do it with lg flash tool as cse flash? or should I try another method?
Talmst said:
should I do it with lg flash tool as cse flash? or should I try another method?
Click to expand...
Click to collapse
Yes Lg flash tool 2014 with cse flash.
neutrondev said:
Yes Lg flash tool 2014 with cse flash.
Click to expand...
Click to collapse
Thanks for everything, for now it works. I flashed all over again the marshmallow version and this time it didn't even turned off yet.
so after a day of using the phone is shutting down again and won't boot into recovery (since I have stock recovery) and won't boot into the android system - can only get into download mode. what should I do?
Maybe you have a battery problem, try another battery.
Verstuurd vanaf mijn LG-D855 met Tapatalk
that's what I've been through: kernel crash due to connecting the battery when the phone was connected to pc with usb cable. than after many times I tried flashing through download mode with lg flashtool it worked for almost half a day and then suddenly it crashed again (when I tried to install spotify on my phone). all through the process when I tried to flash a stock rom with LGUP it wasn't possible because of unknown model error. right now I re-flashed the marshmallow version (because for some reason that's the only stock rom which I can flash and it would work from time to time), and it crashes all the time after a few seconds of using it and getting back to boot loop. Mods I can enter: Only download mode (no recovery and crashes when try to turn it on)... Any ideas what my next move should be?

Random Reboots and Bootloops

I flashed 30c firmware with flashtool 2014 over rooted 21a (i think) on my D855 from Greece. I selected the normal flash to keep my files and apps, phone mode: DIAG and didn't clear the update registry. Phone worked normal for a week and then went into a boot loop. The phone randomly restarts and goes into loops for a while and then snaps out of it.
I have tried the following and none have fixed the issue:
-Replaced the battery.
-Upgraded to 30f over lg pc suite hoping it would fix it but it didn't.
-Flashed 30c and 30f over LG Flash tool with CS_EMERGENCY mode and cleared the updated registry.
-LG Flash tool wont flash any older lollipop kdz I tried. The phone screen flashes once but stays at 0% and then I receive a phone disconnected message.
-Put the device into safe mode and used the option on lg pc suite to fix upgrade errors. Didn't fix anything lol
-Tried factory reset. Nothing happened after I selected the yes on the confirmation.
-Tried to use LGUP hoping to install a lollipop kdz but it gives me an error message that I have to select a known model. Restarting the app and the phone didn't work either.
-Tried a guide on how to unroot and return to stock with the kitkat .tot file .
I really have no idea what else to try. Any help would be greatly appreciated.
louster35 said:
I flashed 30c firmware with flashtool 2014 over rooted 21a (i think) on my D855 from Greece. I selected the normal flash to keep my files and apps, phone mode: DIAG and didn't clear the update registry. Phone worked normal for a week and then went into a boot loop. The phone randomly restarts and goes into loops for a while and then snaps out of it.
I have tried the following and none have fixed the issue:
-Replaced the battery.
-Upgraded to 30f over lg pc suite hoping it would fix it but it didn't.
-Flashed 30c and 30f over LG Flash tool with CS_EMERGENCY mode and cleared the updated registry.
-LG Flash tool wont flash any older lollipop kdz I tried. The phone screen flashes once but stays at 0% and then I receive a phone disconnected message.
-Put the device into safe mode and used the option on lg pc suite to fix upgrade errors. Didn't fix anything lol
-Tried factory reset. Nothing happened after I selected the yes on the confirmation.
-Tried to use LGUP hoping to install a lollipop kdz but it gives me an error message that I have to select a known model. Restarting the app and the phone didn't work either.
-Tried a guide on how to unroot and return to stock with the kitkat .tot file .
I really have no idea what else to try. Any help would be greatly appreciated.
Click to expand...
Click to collapse
Replace the battery
I have the same problem and i got into the problem for the same reason.... the random rebooting that everyone says is down to the battery is something more sinister... i have tried 4 different batterys that work perfectly and it still happened i flashed a kdz and now i have a bootloop and no OS none of the other kdz files work neither do the tot files and lgup doesnt recognise my device... stuck...
Anik49 said:
Replace the battery
Click to expand...
Click to collapse
That's the first thing I tried on my list of failed attempts to fix the problem as you can see... Brand new battery. No change.
DjCaprio tried 4 different batteries as you can see.
This is just terrible!
louster35 said:
That's the first thing I tried on my list of failed attempts to fix the problem as you can see... Brand new battery. No change.
DjCaprio tried 4 different batteries as you can see.
This is just terrible!
Click to expand...
Click to collapse
http://forum.xda-developers.com/lg-...to-lp-using-lg-t3283912/post64597779......try to use this for flashing lolipop kdz...see what happen.
Anik49 said:
http://forum.xda-developers.com/lg-...to-lp-using-lg-t3283912/post64597779......try to use this for flashing lolipop kdz...see what happen.
Click to expand...
Click to collapse
I tried removing the battery while connected to the pc via usb already. The other trick that involves editing a file requires root.
My phone started flashing the blue screen of death today so I finally took it to LG so they can check it out. Either way thanks for trying to help.

Full unroot got me stuck

Hello, I wanted to unroot my phone from SuperSU, using the Fully unroot thingy that it has. After letting it be for awhile i realized it was just only at the bootup screen where the LG logo is and blue light was slowly blinking. Now I've tried LG flash tool to get me back to factory settings and I've tried different .kdz files, none of them seems to work. Furthest I got: I saw the firmware's name on my phone screen for a few seconds and then it dissappeared. Always LG Flash Tool fails after 9% and it says "Upgrade stopped due to an error." I have no idea what to do anymore with my phone. Any help is appreciated! Computer only recognises my phone when it's in firmware update mode.
Use LG UP...
Noksucow1 said:
Use LG UP...
Click to expand...
Click to collapse
Lg UP didn't work aswell, didn't recognize my phone, I already got it with LG Bridge, thanks!

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